Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 1500, 1500 Classic and Jeep Compass vehicles. The windshield wiper arm or arms may loosen, possibly causing the wipers to not operate properly and reduce the driver's visibility in certain weather conditions.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W25
Recall Date: Apr 9, 2020
Consumer Complaints
211 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2020 Jeep Compass ran hot and started beeping. First was told it needed a system flush by mechanic. There was no prior warnings of any sort as the car has has had regular fluid changes (Oil etc) it appeared on 8/17/2024. Now its a 'transmission coolant fail' I have no idea how this happened at 91k miles.
Corrective Action:
2020 Jeep Compass ran hot and started beeping. First was told it needed a system flush by mechanic. There was no prior warnings of any sort as the car has has had regular fluid changes (Oil etc) it appeared on 8/17/2024. Now its a 'transmission coolant fail' I have no idea how this happened at 91k miles.
Additional Notes:
2020 Jeep Compass ran hot and started beeping. First was told it needed a system flush by mechanic. There was no prior warnings of any sort as the car has has had regular fluid changes (Oil etc) it appeared on 8/17/2024. Now its a 'transmission coolant fail' I have no idea how this happened at 91k miles.
Mfg Campaign: 11610856
Recall Date: Aug 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
This issue has been happening sporadically over the last couple of years, but it's starting to happen more often. When driving normally, the check engine light will flash, a message "Coolant temp too high" will appear in red, and the car turns off. Sometimes it will turn back on immediately and drive fine, other times I have to leave it turned off for up to 2 minutes. This happened to me twice on my drive to drop off my kid at school, and on my way to the office, on a busy highway during traffic. All maintenance has been done on time, and there are no error codes when I get it scanned. I get met with shrugs and "could try ..." I see others have been having similar issues, so I am going to post here as well.
Corrective Action:
This issue has been happening sporadically over the last couple of years, but it's starting to happen more often. When driving normally, the check engine light will flash, a message "Coolant temp too high" will appear in red, and the car turns off. Sometimes it will turn back on immediately and drive fine, other times I have to leave it turned off for up to 2 minutes. This happened to me twice on my drive to drop off my kid at school, and on my way to the office, on a busy highway during traffic. All maintenance has been done on time, and there are no error codes when I get it scanned. I get met with shrugs and "could try ..." I see others have been having similar issues, so I am going to post here as well.
Additional Notes:
This issue has been happening sporadically over the last couple of years, but it's starting to happen more often. When driving normally, the check engine light will flash, a message "Coolant temp too high" will appear in red, and the car turns off. Sometimes it will turn back on immediately and drive fine, other times I have to leave it turned off for up to 2 minutes. This happened to me twice on my drive to drop off my kid at school, and on my way to the office, on a busy highway during traffic. All maintenance has been done on time, and there are no error codes when I get it scanned. I get met with shrugs and "could try ..." I see others have been having similar issues, so I am going to post here as well.
Mfg Campaign: 11610277
Recall Date: Aug 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
This issue has been happening sporadically over the last couple of years, but it's starting to happen more often. When driving normally, the check engine light will flash, a message "Coolant temp too high" will appear in red, and the car turns off. Sometimes it will turn back on immediately and drive fine, other times I have to leave it turned off for up to 2 minutes. This happened to me twice on my drive to drop off my kid at school, and on my way to the office, on a busy highway during traffic. All maintenance has been done on time, and there are no error codes when I get it scanned. I get met with shrugs and "could try ..." I see others have been having similar issues, so I am going to post here as well.
Corrective Action:
This issue has been happening sporadically over the last couple of years, but it's starting to happen more often. When driving normally, the check engine light will flash, a message "Coolant temp too high" will appear in red, and the car turns off. Sometimes it will turn back on immediately and drive fine, other times I have to leave it turned off for up to 2 minutes. This happened to me twice on my drive to drop off my kid at school, and on my way to the office, on a busy highway during traffic. All maintenance has been done on time, and there are no error codes when I get it scanned. I get met with shrugs and "could try ..." I see others have been having similar issues, so I am going to post here as well.
Additional Notes:
This issue has been happening sporadically over the last couple of years, but it's starting to happen more often. When driving normally, the check engine light will flash, a message "Coolant temp too high" will appear in red, and the car turns off. Sometimes it will turn back on immediately and drive fine, other times I have to leave it turned off for up to 2 minutes. This happened to me twice on my drive to drop off my kid at school, and on my way to the office, on a busy highway during traffic. All maintenance has been done on time, and there are no error codes when I get it scanned. I get met with shrugs and "could try ..." I see others have been having similar issues, so I am going to post here as well.
Mfg Campaign: 11610277
Recall Date: Aug 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
This issue has been happening sporadically over the last couple of years, but it's starting to happen more often. When driving normally, the check engine light will flash, a message "Coolant temp too high" will appear in red, and the car turns off. Sometimes it will turn back on immediately and drive fine, other times I have to leave it turned off for up to 2 minutes. This happened to me twice on my drive to drop off my kid at school, and on my way to the office, on a busy highway during traffic. All maintenance has been done on time, and there are no error codes when I get it scanned. I get met with shrugs and "could try ..." I see others have been having similar issues, so I am going to post here as well.
Corrective Action:
This issue has been happening sporadically over the last couple of years, but it's starting to happen more often. When driving normally, the check engine light will flash, a message "Coolant temp too high" will appear in red, and the car turns off. Sometimes it will turn back on immediately and drive fine, other times I have to leave it turned off for up to 2 minutes. This happened to me twice on my drive to drop off my kid at school, and on my way to the office, on a busy highway during traffic. All maintenance has been done on time, and there are no error codes when I get it scanned. I get met with shrugs and "could try ..." I see others have been having similar issues, so I am going to post here as well.
Additional Notes:
This issue has been happening sporadically over the last couple of years, but it's starting to happen more often. When driving normally, the check engine light will flash, a message "Coolant temp too high" will appear in red, and the car turns off. Sometimes it will turn back on immediately and drive fine, other times I have to leave it turned off for up to 2 minutes. This happened to me twice on my drive to drop off my kid at school, and on my way to the office, on a busy highway during traffic. All maintenance has been done on time, and there are no error codes when I get it scanned. I get met with shrugs and "could try ..." I see others have been having similar issues, so I am going to post here as well.
Mfg Campaign: 11610277
Recall Date: Aug 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving home and got an error message that the coolant temperature was too high, even though the gauge showed it to be right in the middle at the normal level. The car then locked up and I was unable to turn the steering wheel for a terrifying few seconds. The car then restarted itself and I was able to drive home. a while later, I tried to start the car and it would not start and kept giving me the error message that the coolant was too high even though the gauge shows the level to be The very bottom of the temperature on the cool side. I checked the coolant levels and they were a little low so I added more coolant up to the max level and waited a few hours. Then I tried to start it again and it still will not start. Additional error messages are now popping up, including saying, the emergency brake needs to be serviced. I am going to have to get it towed into the service shop tomorrow.
Corrective Action:
I was driving home and got an error message that the coolant temperature was too high, even though the gauge showed it to be right in the middle at the normal level. The car then locked up and I was unable to turn the steering wheel for a terrifying few seconds. The car then restarted itself and I was able to drive home. a while later, I tried to start the car and it would not start and kept giving me the error message that the coolant was too high even though the gauge shows the level to be The very bottom of the temperature on the cool side. I checked the coolant levels and they were a little low so I added more coolant up to the max level and waited a few hours. Then I tried to start it again and it still will not start. Additional error messages are now popping up, including saying, the emergency brake needs to be serviced. I am going to have to get it towed into the service shop tomorrow.
Additional Notes:
I was driving home and got an error message that the coolant temperature was too high, even though the gauge showed it to be right in the middle at the normal level. The car then locked up and I was unable to turn the steering wheel for a terrifying few seconds. The car then restarted itself and I was able to drive home. a while later, I tried to start the car and it would not start and kept giving me the error message that the coolant was too high even though the gauge shows the level to be The very bottom of the temperature on the cool side. I checked the coolant levels and they were a little low so I added more coolant up to the max level and waited a few hours. Then I tried to start it again and it still will not start. Additional error messages are now popping up, including saying, the emergency brake needs to be serviced. I am going to have to get it towed into the service shop tomorrow.
Mfg Campaign: 11609542
Recall Date: Aug 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was driving home and got an error message that the coolant temperature was too high, even though the gauge showed it to be right in the middle at the normal level. The car then locked up and I was unable to turn the steering wheel for a terrifying few seconds. The car then restarted itself and I was able to drive home. a while later, I tried to start the car and it would not start and kept giving me the error message that the coolant was too high even though the gauge shows the level to be The very bottom of the temperature on the cool side. I checked the coolant levels and they were a little low so I added more coolant up to the max level and waited a few hours. Then I tried to start it again and it still will not start. Additional error messages are now popping up, including saying, the emergency brake needs to be serviced. I am going to have to get it towed into the service shop tomorrow.
Corrective Action:
I was driving home and got an error message that the coolant temperature was too high, even though the gauge showed it to be right in the middle at the normal level. The car then locked up and I was unable to turn the steering wheel for a terrifying few seconds. The car then restarted itself and I was able to drive home. a while later, I tried to start the car and it would not start and kept giving me the error message that the coolant was too high even though the gauge shows the level to be The very bottom of the temperature on the cool side. I checked the coolant levels and they were a little low so I added more coolant up to the max level and waited a few hours. Then I tried to start it again and it still will not start. Additional error messages are now popping up, including saying, the emergency brake needs to be serviced. I am going to have to get it towed into the service shop tomorrow.
Additional Notes:
I was driving home and got an error message that the coolant temperature was too high, even though the gauge showed it to be right in the middle at the normal level. The car then locked up and I was unable to turn the steering wheel for a terrifying few seconds. The car then restarted itself and I was able to drive home. a while later, I tried to start the car and it would not start and kept giving me the error message that the coolant was too high even though the gauge shows the level to be The very bottom of the temperature on the cool side. I checked the coolant levels and they were a little low so I added more coolant up to the max level and waited a few hours. Then I tried to start it again and it still will not start. Additional error messages are now popping up, including saying, the emergency brake needs to be serviced. I am going to have to get it towed into the service shop tomorrow.
Mfg Campaign: 11609542
Recall Date: Aug 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving home and got an error message that the coolant temperature was too high, even though the gauge showed it to be right in the middle at the normal level. The car then locked up and I was unable to turn the steering wheel for a terrifying few seconds. The car then restarted itself and I was able to drive home. a while later, I tried to start the car and it would not start and kept giving me the error message that the coolant was too high even though the gauge shows the level to be The very bottom of the temperature on the cool side. I checked the coolant levels and they were a little low so I added more coolant up to the max level and waited a few hours. Then I tried to start it again and it still will not start. Additional error messages are now popping up, including saying, the emergency brake needs to be serviced. I am going to have to get it towed into the service shop tomorrow.
Corrective Action:
I was driving home and got an error message that the coolant temperature was too high, even though the gauge showed it to be right in the middle at the normal level. The car then locked up and I was unable to turn the steering wheel for a terrifying few seconds. The car then restarted itself and I was able to drive home. a while later, I tried to start the car and it would not start and kept giving me the error message that the coolant was too high even though the gauge shows the level to be The very bottom of the temperature on the cool side. I checked the coolant levels and they were a little low so I added more coolant up to the max level and waited a few hours. Then I tried to start it again and it still will not start. Additional error messages are now popping up, including saying, the emergency brake needs to be serviced. I am going to have to get it towed into the service shop tomorrow.
Additional Notes:
I was driving home and got an error message that the coolant temperature was too high, even though the gauge showed it to be right in the middle at the normal level. The car then locked up and I was unable to turn the steering wheel for a terrifying few seconds. The car then restarted itself and I was able to drive home. a while later, I tried to start the car and it would not start and kept giving me the error message that the coolant was too high even though the gauge shows the level to be The very bottom of the temperature on the cool side. I checked the coolant levels and they were a little low so I added more coolant up to the max level and waited a few hours. Then I tried to start it again and it still will not start. Additional error messages are now popping up, including saying, the emergency brake needs to be serviced. I am going to have to get it towed into the service shop tomorrow.
Mfg Campaign: 11609542
Recall Date: Aug 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
At first my car would only display the “Coolant Temp Too High” message if I came to a complete stop, and went again.. or if i would go over a certain speed. At that time, i could pull over, turn it off, wait a few minutes, and turn it back on and i could watch my coolant temp drop drastically.It has progressively gotten worse to the point that i cannot drive the vehicle longer than five minutes without it overheating. I do the same thing, pull off and wait and turn it back on. It starts to go down a bit, however, as soon as i pull out and begin to drive it, it starts to raise back up immediately. There have been times where the message will display as soon as i turn the car on in the morning.. Please help me. I am a young college student and I have not been able to drive my car for over 6 months. We have changed the thermostat, flushed the coolant, checked for leaks, replaced the radiator cap, and water pump. I don’t know what else to do..
Corrective Action:
At first my car would only display the “Coolant Temp Too High” message if I came to a complete stop, and went again.. or if i would go over a certain speed. At that time, i could pull over, turn it off, wait a few minutes, and turn it back on and i could watch my coolant temp drop drastically.It has progressively gotten worse to the point that i cannot drive the vehicle longer than five minutes without it overheating. I do the same thing, pull off and wait and turn it back on. It starts to go down a bit, however, as soon as i pull out and begin to drive it, it starts to raise back up immediately. There have been times where the message will display as soon as i turn the car on in the morning.. Please help me. I am a young college student and I have not been able to drive my car for over 6 months. We have changed the thermostat, flushed the coolant, checked for leaks, replaced the radiator cap, and water pump. I don’t know what else to do..
Additional Notes:
At first my car would only display the “Coolant Temp Too High” message if I came to a complete stop, and went again.. or if i would go over a certain speed. At that time, i could pull over, turn it off, wait a few minutes, and turn it back on and i could watch my coolant temp drop drastically.It has progressively gotten worse to the point that i cannot drive the vehicle longer than five minutes without it overheating. I do the same thing, pull off and wait and turn it back on. It starts to go down a bit, however, as soon as i pull out and begin to drive it, it starts to raise back up immediately. There have been times where the message will display as soon as i turn the car on in the morning.. Please help me. I am a young college student and I have not been able to drive my car for over 6 months. We have changed the thermostat, flushed the coolant, checked for leaks, replaced the radiator cap, and water pump. I don’t know what else to do..
Mfg Campaign: 11596694
Recall Date: Jun 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
At first my car would only display the “Coolant Temp Too High” message if I came to a complete stop, and went again.. or if i would go over a certain speed. At that time, i could pull over, turn it off, wait a few minutes, and turn it back on and i could watch my coolant temp drop drastically.It has progressively gotten worse to the point that i cannot drive the vehicle longer than five minutes without it overheating. I do the same thing, pull off and wait and turn it back on. It starts to go down a bit, however, as soon as i pull out and begin to drive it, it starts to raise back up immediately. There have been times where the message will display as soon as i turn the car on in the morning.. Please help me. I am a young college student and I have not been able to drive my car for over 6 months. We have changed the thermostat, flushed the coolant, checked for leaks, replaced the radiator cap, and water pump. I don’t know what else to do..
Corrective Action:
At first my car would only display the “Coolant Temp Too High” message if I came to a complete stop, and went again.. or if i would go over a certain speed. At that time, i could pull over, turn it off, wait a few minutes, and turn it back on and i could watch my coolant temp drop drastically.It has progressively gotten worse to the point that i cannot drive the vehicle longer than five minutes without it overheating. I do the same thing, pull off and wait and turn it back on. It starts to go down a bit, however, as soon as i pull out and begin to drive it, it starts to raise back up immediately. There have been times where the message will display as soon as i turn the car on in the morning.. Please help me. I am a young college student and I have not been able to drive my car for over 6 months. We have changed the thermostat, flushed the coolant, checked for leaks, replaced the radiator cap, and water pump. I don’t know what else to do..
Additional Notes:
At first my car would only display the “Coolant Temp Too High” message if I came to a complete stop, and went again.. or if i would go over a certain speed. At that time, i could pull over, turn it off, wait a few minutes, and turn it back on and i could watch my coolant temp drop drastically.It has progressively gotten worse to the point that i cannot drive the vehicle longer than five minutes without it overheating. I do the same thing, pull off and wait and turn it back on. It starts to go down a bit, however, as soon as i pull out and begin to drive it, it starts to raise back up immediately. There have been times where the message will display as soon as i turn the car on in the morning.. Please help me. I am a young college student and I have not been able to drive my car for over 6 months. We have changed the thermostat, flushed the coolant, checked for leaks, replaced the radiator cap, and water pump. I don’t know what else to do..
Mfg Campaign: 11596694
Recall Date: Jun 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Yes, I bought a brand new 2020 Jeep Compass North Edition from a Wisconsin dealer in June 2020. I drove across country to Utah where I know reside. Had no problems on that trip. About 10 months later I started experiencing a "High temp coolant" light come on and the vehicle shuts off and locks up. Very dangerous while driving. After about 30 seconds I could restart it. It happened about 10 times. Then another alarm came on stating "Service electronic throttle control." As well as the "High temp coolant" warning. Milage at this time was 21K. Took it to a dealership because of the extended warranty I purchased. They replaced both batteries but could not get it to "error out" again. They also stated that there were no error codes stored in the memory, even though I had pictures of the dash showing the error codes. I could not get a picture if the "High temp coolant" error because it happens so fast while driving. So, I took it back 2 more times when it did it again. The first time they said I had a cracked head and replaced it, but 2 days later it shut off again with the "High temp coolant" error. No answers or explanation for this issue again. The last time they charged me over $250.00 for a diagnostic charge and an air filter. Still continues to shut off periodically. It's very disheartening to buy a new vehicle with an extended warranty and have this dangerous situation happen while driving with children in the vehicle. Why doesn't Jeep stand behind their vehicles and fix this issue or recall these vehicles? Does it take someone to be killed and they have a class action lawsuit against them to do something? Wouldn't it be better to be proactive then sorry? I am scared to drive this vehicle other than to work and back because of this issue.
Corrective Action:
Yes, I bought a brand new 2020 Jeep Compass North Edition from a Wisconsin dealer in June 2020. I drove across country to Utah where I know reside. Had no problems on that trip. About 10 months later I started experiencing a "High temp coolant" light come on and the vehicle shuts off and locks up. Very dangerous while driving. After about 30 seconds I could restart it. It happened about 10 times. Then another alarm came on stating "Service electronic throttle control." As well as the "High temp coolant" warning. Milage at this time was 21K. Took it to a dealership because of the extended warranty I purchased. They replaced both batteries but could not get it to "error out" again. They also stated that there were no error codes stored in the memory, even though I had pictures of the dash showing the error codes. I could not get a picture if the "High temp coolant" error because it happens so fast while driving. So, I took it back 2 more times when it did it again. The first time they said I had a cracked head and replaced it, but 2 days later it shut off again with the "High temp coolant" error. No answers or explanation for this issue again. The last time they charged me over $250.00 for a diagnostic charge and an air filter. Still continues to shut off periodically. It's very disheartening to buy a new vehicle with an extended warranty and have this dangerous situation happen while driving with children in the vehicle. Why doesn't Jeep stand behind their vehicles and fix this issue or recall these vehicles? Does it take someone to be killed and they have a class action lawsuit against them to do something? Wouldn't it be better to be proactive then sorry? I am scared to drive this vehicle other than to work and back because of this issue.
Additional Notes:
Yes, I bought a brand new 2020 Jeep Compass North Edition from a Wisconsin dealer in June 2020. I drove across country to Utah where I know reside. Had no problems on that trip. About 10 months later I started experiencing a "High temp coolant" light come on and the vehicle shuts off and locks up. Very dangerous while driving. After about 30 seconds I could restart it. It happened about 10 times. Then another alarm came on stating "Service electronic throttle control." As well as the "High temp coolant" warning. Milage at this time was 21K. Took it to a dealership because of the extended warranty I purchased. They replaced both batteries but could not get it to "error out" again. They also stated that there were no error codes stored in the memory, even though I had pictures of the dash showing the error codes. I could not get a picture if the "High temp coolant" error because it happens so fast while driving. So, I took it back 2 more times when it did it again. The first time they said I had a cracked head and replaced it, but 2 days later it shut off again with the "High temp coolant" error. No answers or explanation for this issue again. The last time they charged me over $250.00 for a diagnostic charge and an air filter. Still continues to shut off periodically. It's very disheartening to buy a new vehicle with an extended warranty and have this dangerous situation happen while driving with children in the vehicle. Why doesn't Jeep stand behind their vehicles and fix this issue or recall these vehicles? Does it take someone to be killed and they have a class action lawsuit against them to do something? Wouldn't it be better to be proactive then sorry? I am scared to drive this vehicle other than to work and back because of this issue.
Mfg Campaign: 11595912
Recall Date: Jun 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Yes, I bought a brand new 2020 Jeep Compass North Edition from a Wisconsin dealer in June 2020. I drove across country to Utah where I know reside. Had no problems on that trip. About 10 months later I started experiencing a "High temp coolant" light come on and the vehicle shuts off and locks up. Very dangerous while driving. After about 30 seconds I could restart it. It happened about 10 times. Then another alarm came on stating "Service electronic throttle control." As well as the "High temp coolant" warning. Milage at this time was 21K. Took it to a dealership because of the extended warranty I purchased. They replaced both batteries but could not get it to "error out" again. They also stated that there were no error codes stored in the memory, even though I had pictures of the dash showing the error codes. I could not get a picture if the "High temp coolant" error because it happens so fast while driving. So, I took it back 2 more times when it did it again. The first time they said I had a cracked head and replaced it, but 2 days later it shut off again with the "High temp coolant" error. No answers or explanation for this issue again. The last time they charged me over $250.00 for a diagnostic charge and an air filter. Still continues to shut off periodically. It's very disheartening to buy a new vehicle with an extended warranty and have this dangerous situation happen while driving with children in the vehicle. Why doesn't Jeep stand behind their vehicles and fix this issue or recall these vehicles? Does it take someone to be killed and they have a class action lawsuit against them to do something? Wouldn't it be better to be proactive then sorry? I am scared to drive this vehicle other than to work and back because of this issue.
Corrective Action:
Yes, I bought a brand new 2020 Jeep Compass North Edition from a Wisconsin dealer in June 2020. I drove across country to Utah where I know reside. Had no problems on that trip. About 10 months later I started experiencing a "High temp coolant" light come on and the vehicle shuts off and locks up. Very dangerous while driving. After about 30 seconds I could restart it. It happened about 10 times. Then another alarm came on stating "Service electronic throttle control." As well as the "High temp coolant" warning. Milage at this time was 21K. Took it to a dealership because of the extended warranty I purchased. They replaced both batteries but could not get it to "error out" again. They also stated that there were no error codes stored in the memory, even though I had pictures of the dash showing the error codes. I could not get a picture if the "High temp coolant" error because it happens so fast while driving. So, I took it back 2 more times when it did it again. The first time they said I had a cracked head and replaced it, but 2 days later it shut off again with the "High temp coolant" error. No answers or explanation for this issue again. The last time they charged me over $250.00 for a diagnostic charge and an air filter. Still continues to shut off periodically. It's very disheartening to buy a new vehicle with an extended warranty and have this dangerous situation happen while driving with children in the vehicle. Why doesn't Jeep stand behind their vehicles and fix this issue or recall these vehicles? Does it take someone to be killed and they have a class action lawsuit against them to do something? Wouldn't it be better to be proactive then sorry? I am scared to drive this vehicle other than to work and back because of this issue.
Additional Notes:
Yes, I bought a brand new 2020 Jeep Compass North Edition from a Wisconsin dealer in June 2020. I drove across country to Utah where I know reside. Had no problems on that trip. About 10 months later I started experiencing a "High temp coolant" light come on and the vehicle shuts off and locks up. Very dangerous while driving. After about 30 seconds I could restart it. It happened about 10 times. Then another alarm came on stating "Service electronic throttle control." As well as the "High temp coolant" warning. Milage at this time was 21K. Took it to a dealership because of the extended warranty I purchased. They replaced both batteries but could not get it to "error out" again. They also stated that there were no error codes stored in the memory, even though I had pictures of the dash showing the error codes. I could not get a picture if the "High temp coolant" error because it happens so fast while driving. So, I took it back 2 more times when it did it again. The first time they said I had a cracked head and replaced it, but 2 days later it shut off again with the "High temp coolant" error. No answers or explanation for this issue again. The last time they charged me over $250.00 for a diagnostic charge and an air filter. Still continues to shut off periodically. It's very disheartening to buy a new vehicle with an extended warranty and have this dangerous situation happen while driving with children in the vehicle. Why doesn't Jeep stand behind their vehicles and fix this issue or recall these vehicles? Does it take someone to be killed and they have a class action lawsuit against them to do something? Wouldn't it be better to be proactive then sorry? I am scared to drive this vehicle other than to work and back because of this issue.
Mfg Campaign: 11595912
Recall Date: Jun 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Yes, I bought a brand new 2020 Jeep Compass North Edition from a Wisconsin dealer in June 2020. I drove across country to Utah where I know reside. Had no problems on that trip. About 10 months later I started experiencing a "High temp coolant" light come on and the vehicle shuts off and locks up. Very dangerous while driving. After about 30 seconds I could restart it. It happened about 10 times. Then another alarm came on stating "Service electronic throttle control." As well as the "High temp coolant" warning. Milage at this time was 21K. Took it to a dealership because of the extended warranty I purchased. They replaced both batteries but could not get it to "error out" again. They also stated that there were no error codes stored in the memory, even though I had pictures of the dash showing the error codes. I could not get a picture if the "High temp coolant" error because it happens so fast while driving. So, I took it back 2 more times when it did it again. The first time they said I had a cracked head and replaced it, but 2 days later it shut off again with the "High temp coolant" error. No answers or explanation for this issue again. The last time they charged me over $250.00 for a diagnostic charge and an air filter. Still continues to shut off periodically. It's very disheartening to buy a new vehicle with an extended warranty and have this dangerous situation happen while driving with children in the vehicle. Why doesn't Jeep stand behind their vehicles and fix this issue or recall these vehicles? Does it take someone to be killed and they have a class action lawsuit against them to do something? Wouldn't it be better to be proactive then sorry? I am scared to drive this vehicle other than to work and back because of this issue.
Corrective Action:
Yes, I bought a brand new 2020 Jeep Compass North Edition from a Wisconsin dealer in June 2020. I drove across country to Utah where I know reside. Had no problems on that trip. About 10 months later I started experiencing a "High temp coolant" light come on and the vehicle shuts off and locks up. Very dangerous while driving. After about 30 seconds I could restart it. It happened about 10 times. Then another alarm came on stating "Service electronic throttle control." As well as the "High temp coolant" warning. Milage at this time was 21K. Took it to a dealership because of the extended warranty I purchased. They replaced both batteries but could not get it to "error out" again. They also stated that there were no error codes stored in the memory, even though I had pictures of the dash showing the error codes. I could not get a picture if the "High temp coolant" error because it happens so fast while driving. So, I took it back 2 more times when it did it again. The first time they said I had a cracked head and replaced it, but 2 days later it shut off again with the "High temp coolant" error. No answers or explanation for this issue again. The last time they charged me over $250.00 for a diagnostic charge and an air filter. Still continues to shut off periodically. It's very disheartening to buy a new vehicle with an extended warranty and have this dangerous situation happen while driving with children in the vehicle. Why doesn't Jeep stand behind their vehicles and fix this issue or recall these vehicles? Does it take someone to be killed and they have a class action lawsuit against them to do something? Wouldn't it be better to be proactive then sorry? I am scared to drive this vehicle other than to work and back because of this issue.
Additional Notes:
Yes, I bought a brand new 2020 Jeep Compass North Edition from a Wisconsin dealer in June 2020. I drove across country to Utah where I know reside. Had no problems on that trip. About 10 months later I started experiencing a "High temp coolant" light come on and the vehicle shuts off and locks up. Very dangerous while driving. After about 30 seconds I could restart it. It happened about 10 times. Then another alarm came on stating "Service electronic throttle control." As well as the "High temp coolant" warning. Milage at this time was 21K. Took it to a dealership because of the extended warranty I purchased. They replaced both batteries but could not get it to "error out" again. They also stated that there were no error codes stored in the memory, even though I had pictures of the dash showing the error codes. I could not get a picture if the "High temp coolant" error because it happens so fast while driving. So, I took it back 2 more times when it did it again. The first time they said I had a cracked head and replaced it, but 2 days later it shut off again with the "High temp coolant" error. No answers or explanation for this issue again. The last time they charged me over $250.00 for a diagnostic charge and an air filter. Still continues to shut off periodically. It's very disheartening to buy a new vehicle with an extended warranty and have this dangerous situation happen while driving with children in the vehicle. Why doesn't Jeep stand behind their vehicles and fix this issue or recall these vehicles? Does it take someone to be killed and they have a class action lawsuit against them to do something? Wouldn't it be better to be proactive then sorry? I am scared to drive this vehicle other than to work and back because of this issue.
Mfg Campaign: 11595912
Recall Date: Jun 22, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The driveshaft failed at only 32,000 miles and the engine is failing. The dealership confirmed this is happening for other vehicles of my make and model.
Corrective Action:
The driveshaft failed at only 32,000 miles and the engine is failing. The dealership confirmed this is happening for other vehicles of my make and model.
Additional Notes:
The driveshaft failed at only 32,000 miles and the engine is failing. The dealership confirmed this is happening for other vehicles of my make and model.
Mfg Campaign: 11595828
Recall Date: Jun 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
The driveshaft failed at only 32,000 miles and the engine is failing. The dealership confirmed this is happening for other vehicles of my make and model.
Corrective Action:
The driveshaft failed at only 32,000 miles and the engine is failing. The dealership confirmed this is happening for other vehicles of my make and model.
Additional Notes:
The driveshaft failed at only 32,000 miles and the engine is failing. The dealership confirmed this is happening for other vehicles of my make and model.
Mfg Campaign: 11595828
Recall Date: Jun 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I was dropping someone off at work, stopped at the front door, after it said high coolant temperature and my car shut off and rolled, I was about to get in a parking spot. Then I had to get my car towed because I did not want to risk it happening again. My engine and whole car shut off. It was towed to a certified dealership upon request, and is still being checking out. I could have put anyone at risk being in a public area with other cars and people around me but luckily no one was injured. The problem has not be confirmed yet. No the Vehicle has not been inspected by police or insurance. It was given to Jeep. The only warning sign was the high coolant then it shut my car off. It first appeared right before it happened.
Corrective Action:
I was dropping someone off at work, stopped at the front door, after it said high coolant temperature and my car shut off and rolled, I was about to get in a parking spot. Then I had to get my car towed because I did not want to risk it happening again. My engine and whole car shut off. It was towed to a certified dealership upon request, and is still being checking out. I could have put anyone at risk being in a public area with other cars and people around me but luckily no one was injured. The problem has not be confirmed yet. No the Vehicle has not been inspected by police or insurance. It was given to Jeep. The only warning sign was the high coolant then it shut my car off. It first appeared right before it happened.
Additional Notes:
I was dropping someone off at work, stopped at the front door, after it said high coolant temperature and my car shut off and rolled, I was about to get in a parking spot. Then I had to get my car towed because I did not want to risk it happening again. My engine and whole car shut off. It was towed to a certified dealership upon request, and is still being checking out. I could have put anyone at risk being in a public area with other cars and people around me but luckily no one was injured. The problem has not be confirmed yet. No the Vehicle has not been inspected by police or insurance. It was given to Jeep. The only warning sign was the high coolant then it shut my car off. It first appeared right before it happened.
Mfg Campaign: 11595217
Recall Date: Jun 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I was dropping someone off at work, stopped at the front door, after it said high coolant temperature and my car shut off and rolled, I was about to get in a parking spot. Then I had to get my car towed because I did not want to risk it happening again. My engine and whole car shut off. It was towed to a certified dealership upon request, and is still being checking out. I could have put anyone at risk being in a public area with other cars and people around me but luckily no one was injured. The problem has not be confirmed yet. No the Vehicle has not been inspected by police or insurance. It was given to Jeep. The only warning sign was the high coolant then it shut my car off. It first appeared right before it happened.
Corrective Action:
I was dropping someone off at work, stopped at the front door, after it said high coolant temperature and my car shut off and rolled, I was about to get in a parking spot. Then I had to get my car towed because I did not want to risk it happening again. My engine and whole car shut off. It was towed to a certified dealership upon request, and is still being checking out. I could have put anyone at risk being in a public area with other cars and people around me but luckily no one was injured. The problem has not be confirmed yet. No the Vehicle has not been inspected by police or insurance. It was given to Jeep. The only warning sign was the high coolant then it shut my car off. It first appeared right before it happened.
Additional Notes:
I was dropping someone off at work, stopped at the front door, after it said high coolant temperature and my car shut off and rolled, I was about to get in a parking spot. Then I had to get my car towed because I did not want to risk it happening again. My engine and whole car shut off. It was towed to a certified dealership upon request, and is still being checking out. I could have put anyone at risk being in a public area with other cars and people around me but luckily no one was injured. The problem has not be confirmed yet. No the Vehicle has not been inspected by police or insurance. It was given to Jeep. The only warning sign was the high coolant then it shut my car off. It first appeared right before it happened.
Mfg Campaign: 11595217
Recall Date: Jun 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The Screen went black and the rear view camera does not come through. The rear view visibility is limited because the screen does not work. I am unable to turn on any heated seats/ steering wheel, change temperatures, change radio stations or anything that relates to using the screen. There was no warning messages. It started by slowly losing color and one side of the screen until it went completely black. I replaced both batteries with no repair to the screen/ back up camera.
Corrective Action:
The Screen went black and the rear view camera does not come through. The rear view visibility is limited because the screen does not work. I am unable to turn on any heated seats/ steering wheel, change temperatures, change radio stations or anything that relates to using the screen. There was no warning messages. It started by slowly losing color and one side of the screen until it went completely black. I replaced both batteries with no repair to the screen/ back up camera.
Additional Notes:
The Screen went black and the rear view camera does not come through. The rear view visibility is limited because the screen does not work. I am unable to turn on any heated seats/ steering wheel, change temperatures, change radio stations or anything that relates to using the screen. There was no warning messages. It started by slowly losing color and one side of the screen until it went completely black. I replaced both batteries with no repair to the screen/ back up camera.
Mfg Campaign: 11595330
Recall Date: Jun 19, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Since i bought this , he gave me a lot of trouble, i though thay gave me bad car is lemon car, when i went to the dealer it take month to fixe , i though they fixe but nothing happen, right know they have the car and when never someone like diagnostic can fixe the problem, i want to change
Corrective Action:
Since i bought this , he gave me a lot of trouble, i though thay gave me bad car is lemon car, when i went to the dealer it take month to fixe , i though they fixe but nothing happen, right know they have the car and when never someone like diagnostic can fixe the problem, i want to change
Additional Notes:
Since i bought this , he gave me a lot of trouble, i though thay gave me bad car is lemon car, when i went to the dealer it take month to fixe , i though they fixe but nothing happen, right know they have the car and when never someone like diagnostic can fixe the problem, i want to change
Mfg Campaign: 11589046
Recall Date: May 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
Since i bought this , he gave me a lot of trouble, i though thay gave me bad car is lemon car, when i went to the dealer it take month to fixe , i though they fixe but nothing happen, right know they have the car and when never someone like diagnostic can fixe the problem, i want to change
Corrective Action:
Since i bought this , he gave me a lot of trouble, i though thay gave me bad car is lemon car, when i went to the dealer it take month to fixe , i though they fixe but nothing happen, right know they have the car and when never someone like diagnostic can fixe the problem, i want to change
Additional Notes:
Since i bought this , he gave me a lot of trouble, i though thay gave me bad car is lemon car, when i went to the dealer it take month to fixe , i though they fixe but nothing happen, right know they have the car and when never someone like diagnostic can fixe the problem, i want to change
Mfg Campaign: 11589046
Recall Date: May 16, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
We drove to the grocery store 5 minutes away. After being in the store for about 15 minutes we returned to go home. We tried starting the car and it wouldn’t start, message “High coolant temperature” came on with orange engine light. We waited 5 minutes, started again and all the warning lights flashed and the car locked up. Nothing would engage, even the brakes. We had to abandon the car in the lot and walk home.
Corrective Action:
We drove to the grocery store 5 minutes away. After being in the store for about 15 minutes we returned to go home. We tried starting the car and it wouldn’t start, message “High coolant temperature” came on with orange engine light. We waited 5 minutes, started again and all the warning lights flashed and the car locked up. Nothing would engage, even the brakes. We had to abandon the car in the lot and walk home.
Additional Notes:
We drove to the grocery store 5 minutes away. After being in the store for about 15 minutes we returned to go home. We tried starting the car and it wouldn’t start, message “High coolant temperature” came on with orange engine light. We waited 5 minutes, started again and all the warning lights flashed and the car locked up. Nothing would engage, even the brakes. We had to abandon the car in the lot and walk home.
Mfg Campaign: 11588246
Recall Date: May 11, 2024
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