Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U42
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T73
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Consumer Complaints
1.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Coolant overflow thruogh the repirator and that coolant drop in the computer of the transmition, and don't let the car star or turn off bucouse ther no comunication, end, and I think is a manufactuere defect
Corrective Action:
Coolant overflow thruogh the repirator and that coolant drop in the computer of the transmition, and don't let the car star or turn off bucouse ther no comunication, end, and I think is a manufactuere defect
Additional Notes:
Coolant overflow thruogh the repirator and that coolant drop in the computer of the transmition, and don't let the car star or turn off bucouse ther no comunication, end, and I think is a manufactuere defect
Mfg Campaign: 11503656
Recall Date: Jan 25, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
This vehicle just shuts off out of nowhere while driving. It seems like electronics turn off. You can no longer accelerate no matter how fast you were going which can easily cause an accident especially because it happens without warning. I’ve taken it to two different body shops and neither can find any problems at all after extensively checking the vehicle for hours and even days. After they check it the vehicle works for a few days and then without warning will stop while driving again.
Corrective Action:
This vehicle just shuts off out of nowhere while driving. It seems like electronics turn off. You can no longer accelerate no matter how fast you were going which can easily cause an accident especially because it happens without warning. I’ve taken it to two different body shops and neither can find any problems at all after extensively checking the vehicle for hours and even days. After they check it the vehicle works for a few days and then without warning will stop while driving again.
Additional Notes:
This vehicle just shuts off out of nowhere while driving. It seems like electronics turn off. You can no longer accelerate no matter how fast you were going which can easily cause an accident especially because it happens without warning. I’ve taken it to two different body shops and neither can find any problems at all after extensively checking the vehicle for hours and even days. After they check it the vehicle works for a few days and then without warning will stop while driving again.
Mfg Campaign: 11503080
Recall Date: Jan 22, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have almost crashed twice because my screen in my car flashes all these white lines ALL the time and even when I turn it off it will still do it and driving in the dark it blinds you randomly on a turn on the freeway and it’s dangerous I have found many people with he same car having the same problems and they try to make you pay an arm and a leg because it’s a wiring problem and you have to pay to replace the thing that holds the screen and whole front dash screen part because once it’s out on it’s stuck there it’s clearly a malfunction with the manufacturer and it is the screen that was originally built into the car. It starts out slow and does it very rarely and then just all the sudden goes awful. On the lower sections I put down around when the problem started and was as bad of a blinding
Corrective Action:
I have almost crashed twice because my screen in my car flashes all these white lines ALL the time and even when I turn it off it will still do it and driving in the dark it blinds you randomly on a turn on the freeway and it’s dangerous I have found many people with he same car having the same problems and they try to make you pay an arm and a leg because it’s a wiring problem and you have to pay to replace the thing that holds the screen and whole front dash screen part because once it’s out on it’s stuck there it’s clearly a malfunction with the manufacturer and it is the screen that was originally built into the car. It starts out slow and does it very rarely and then just all the sudden goes awful. On the lower sections I put down around when the problem started and was as bad of a blinding
Additional Notes:
I have almost crashed twice because my screen in my car flashes all these white lines ALL the time and even when I turn it off it will still do it and driving in the dark it blinds you randomly on a turn on the freeway and it’s dangerous I have found many people with he same car having the same problems and they try to make you pay an arm and a leg because it’s a wiring problem and you have to pay to replace the thing that holds the screen and whole front dash screen part because once it’s out on it’s stuck there it’s clearly a malfunction with the manufacturer and it is the screen that was originally built into the car. It starts out slow and does it very rarely and then just all the sudden goes awful. On the lower sections I put down around when the problem started and was as bad of a blinding
Mfg Campaign: 11502686
Recall Date: Jan 19, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicles stalls, engine shuts off while driving in the middle of the road. Very scary and disconcerting. Has happened once every day in the last 3 days. Just as it stalls, a low oil pressure warning flashes and disappears almost immediately. Vehicle hasn’t been seen by any one yet.
Corrective Action:
Vehicles stalls, engine shuts off while driving in the middle of the road. Very scary and disconcerting. Has happened once every day in the last 3 days. Just as it stalls, a low oil pressure warning flashes and disappears almost immediately. Vehicle hasn’t been seen by any one yet.
Additional Notes:
Vehicles stalls, engine shuts off while driving in the middle of the road. Very scary and disconcerting. Has happened once every day in the last 3 days. Just as it stalls, a low oil pressure warning flashes and disappears almost immediately. Vehicle hasn’t been seen by any one yet.
Mfg Campaign: 11502458
Recall Date: Jan 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The touch screen continuously goes out flickers with lines across it. The touch is operational, but you can’t see anything. There is no other way to use these functions besides the screen and it is not visible.
Corrective Action:
The touch screen continuously goes out flickers with lines across it. The touch is operational, but you can’t see anything. There is no other way to use these functions besides the screen and it is not visible.
Additional Notes:
The touch screen continuously goes out flickers with lines across it. The touch is operational, but you can’t see anything. There is no other way to use these functions besides the screen and it is not visible.
Mfg Campaign: 11501401
Recall Date: Jan 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The touch screen continuously goes out flickers with lines across it. The touch is operational, but you can’t see anything. There is no other way to use these functions besides the screen and it is not visible.
Corrective Action:
The touch screen continuously goes out flickers with lines across it. The touch is operational, but you can’t see anything. There is no other way to use these functions besides the screen and it is not visible.
Additional Notes:
The touch screen continuously goes out flickers with lines across it. The touch is operational, but you can’t see anything. There is no other way to use these functions besides the screen and it is not visible.
Mfg Campaign: 11501401
Recall Date: Jan 12, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
2018 Jeep Compass is doing the same as the 2019&2020 models, flashing a coolant temp high notice on the dash then vehicle is shutting off while driving Incident occurred once at 70mph and again at 35mph
Corrective Action:
2018 Jeep Compass is doing the same as the 2019&2020 models, flashing a coolant temp high notice on the dash then vehicle is shutting off while driving Incident occurred once at 70mph and again at 35mph
Additional Notes:
2018 Jeep Compass is doing the same as the 2019&2020 models, flashing a coolant temp high notice on the dash then vehicle is shutting off while driving Incident occurred once at 70mph and again at 35mph
Mfg Campaign: 11501280
Recall Date: Jan 11, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
After being serviced by my vehicle’s dealership only a month earlier (and still well within the powertrain warranty), my vehicle suddenly stalled and shut off in the middle of the freeway during peak morning traffic. I narrowly escaped being hit by a semi-truck from behind and had to quickly pull over to the side of the freeway as safely as I could. I’ve taken my vehicle to several mechanics who could find nothing wrong with my vehicle, save the open recall on similar models (though not my VIN in particular, which I do believe to be an error) involving an issue with the powertrain and an electrical chip. This vehicle has been thoroughly maintained with regular service intervals, yet somehow will randomly stall and shut off when driving. It is dangerous and discouraging.
Corrective Action:
After being serviced by my vehicle’s dealership only a month earlier (and still well within the powertrain warranty), my vehicle suddenly stalled and shut off in the middle of the freeway during peak morning traffic. I narrowly escaped being hit by a semi-truck from behind and had to quickly pull over to the side of the freeway as safely as I could. I’ve taken my vehicle to several mechanics who could find nothing wrong with my vehicle, save the open recall on similar models (though not my VIN in particular, which I do believe to be an error) involving an issue with the powertrain and an electrical chip. This vehicle has been thoroughly maintained with regular service intervals, yet somehow will randomly stall and shut off when driving. It is dangerous and discouraging.
Additional Notes:
After being serviced by my vehicle’s dealership only a month earlier (and still well within the powertrain warranty), my vehicle suddenly stalled and shut off in the middle of the freeway during peak morning traffic. I narrowly escaped being hit by a semi-truck from behind and had to quickly pull over to the side of the freeway as safely as I could. I’ve taken my vehicle to several mechanics who could find nothing wrong with my vehicle, save the open recall on similar models (though not my VIN in particular, which I do believe to be an error) involving an issue with the powertrain and an electrical chip. This vehicle has been thoroughly maintained with regular service intervals, yet somehow will randomly stall and shut off when driving. It is dangerous and discouraging.
Mfg Campaign: 11501161
Recall Date: Jan 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
After being serviced by my vehicle’s dealership only a month earlier (and still well within the powertrain warranty), my vehicle suddenly stalled and shut off in the middle of the freeway during peak morning traffic. I narrowly escaped being hit by a semi-truck from behind and had to quickly pull over to the side of the freeway as safely as I could. I’ve taken my vehicle to several mechanics who could find nothing wrong with my vehicle, save the open recall on similar models (though not my VIN in particular, which I do believe to be an error) involving an issue with the powertrain and an electrical chip. This vehicle has been thoroughly maintained with regular service intervals, yet somehow will randomly stall and shut off when driving. It is dangerous and discouraging.
Corrective Action:
After being serviced by my vehicle’s dealership only a month earlier (and still well within the powertrain warranty), my vehicle suddenly stalled and shut off in the middle of the freeway during peak morning traffic. I narrowly escaped being hit by a semi-truck from behind and had to quickly pull over to the side of the freeway as safely as I could. I’ve taken my vehicle to several mechanics who could find nothing wrong with my vehicle, save the open recall on similar models (though not my VIN in particular, which I do believe to be an error) involving an issue with the powertrain and an electrical chip. This vehicle has been thoroughly maintained with regular service intervals, yet somehow will randomly stall and shut off when driving. It is dangerous and discouraging.
Additional Notes:
After being serviced by my vehicle’s dealership only a month earlier (and still well within the powertrain warranty), my vehicle suddenly stalled and shut off in the middle of the freeway during peak morning traffic. I narrowly escaped being hit by a semi-truck from behind and had to quickly pull over to the side of the freeway as safely as I could. I’ve taken my vehicle to several mechanics who could find nothing wrong with my vehicle, save the open recall on similar models (though not my VIN in particular, which I do believe to be an error) involving an issue with the powertrain and an electrical chip. This vehicle has been thoroughly maintained with regular service intervals, yet somehow will randomly stall and shut off when driving. It is dangerous and discouraging.
Mfg Campaign: 11501161
Recall Date: Jan 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
After being serviced by my vehicle’s dealership only a month earlier (and still well within the powertrain warranty), my vehicle suddenly stalled and shut off in the middle of the freeway during peak morning traffic. I narrowly escaped being hit by a semi-truck from behind and had to quickly pull over to the side of the freeway as safely as I could. I’ve taken my vehicle to several mechanics who could find nothing wrong with my vehicle, save the open recall on similar models (though not my VIN in particular, which I do believe to be an error) involving an issue with the powertrain and an electrical chip. This vehicle has been thoroughly maintained with regular service intervals, yet somehow will randomly stall and shut off when driving. It is dangerous and discouraging.
Corrective Action:
After being serviced by my vehicle’s dealership only a month earlier (and still well within the powertrain warranty), my vehicle suddenly stalled and shut off in the middle of the freeway during peak morning traffic. I narrowly escaped being hit by a semi-truck from behind and had to quickly pull over to the side of the freeway as safely as I could. I’ve taken my vehicle to several mechanics who could find nothing wrong with my vehicle, save the open recall on similar models (though not my VIN in particular, which I do believe to be an error) involving an issue with the powertrain and an electrical chip. This vehicle has been thoroughly maintained with regular service intervals, yet somehow will randomly stall and shut off when driving. It is dangerous and discouraging.
Additional Notes:
After being serviced by my vehicle’s dealership only a month earlier (and still well within the powertrain warranty), my vehicle suddenly stalled and shut off in the middle of the freeway during peak morning traffic. I narrowly escaped being hit by a semi-truck from behind and had to quickly pull over to the side of the freeway as safely as I could. I’ve taken my vehicle to several mechanics who could find nothing wrong with my vehicle, save the open recall on similar models (though not my VIN in particular, which I do believe to be an error) involving an issue with the powertrain and an electrical chip. This vehicle has been thoroughly maintained with regular service intervals, yet somehow will randomly stall and shut off when driving. It is dangerous and discouraging.
Mfg Campaign: 11501161
Recall Date: Jan 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The UConnect screen does not display images. You cannot see radio controls, temperature controls, etc. The screen is consistently showing bright white lines across the whole thing which is very distracting when driving at night. The main concern is not being able to use the back up camera. The car has quite a few blind spots, hence the need for a back up camera in order to safely reverse to insure you don’t injure a pedestrian or cause an accident. When I took it to the dealership, they said they’ve had many other cars with the same problem. However they are not figuring out what it is and their solution is instantly just installing a new screen for over $700.
Corrective Action:
The UConnect screen does not display images. You cannot see radio controls, temperature controls, etc. The screen is consistently showing bright white lines across the whole thing which is very distracting when driving at night. The main concern is not being able to use the back up camera. The car has quite a few blind spots, hence the need for a back up camera in order to safely reverse to insure you don’t injure a pedestrian or cause an accident. When I took it to the dealership, they said they’ve had many other cars with the same problem. However they are not figuring out what it is and their solution is instantly just installing a new screen for over $700.
Additional Notes:
The UConnect screen does not display images. You cannot see radio controls, temperature controls, etc. The screen is consistently showing bright white lines across the whole thing which is very distracting when driving at night. The main concern is not being able to use the back up camera. The car has quite a few blind spots, hence the need for a back up camera in order to safely reverse to insure you don’t injure a pedestrian or cause an accident. When I took it to the dealership, they said they’ve had many other cars with the same problem. However they are not figuring out what it is and their solution is instantly just installing a new screen for over $700.
Mfg Campaign: 11500681
Recall Date: Jan 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The UConnect screen does not display images. You cannot see radio controls, temperature controls, etc. The screen is consistently showing bright white lines across the whole thing which is very distracting when driving at night. The main concern is not being able to use the back up camera. The car has quite a few blind spots, hence the need for a back up camera in order to safely reverse to insure you don’t injure a pedestrian or cause an accident. When I took it to the dealership, they said they’ve had many other cars with the same problem. However they are not figuring out what it is and their solution is instantly just installing a new screen for over $700.
Corrective Action:
The UConnect screen does not display images. You cannot see radio controls, temperature controls, etc. The screen is consistently showing bright white lines across the whole thing which is very distracting when driving at night. The main concern is not being able to use the back up camera. The car has quite a few blind spots, hence the need for a back up camera in order to safely reverse to insure you don’t injure a pedestrian or cause an accident. When I took it to the dealership, they said they’ve had many other cars with the same problem. However they are not figuring out what it is and their solution is instantly just installing a new screen for over $700.
Additional Notes:
The UConnect screen does not display images. You cannot see radio controls, temperature controls, etc. The screen is consistently showing bright white lines across the whole thing which is very distracting when driving at night. The main concern is not being able to use the back up camera. The car has quite a few blind spots, hence the need for a back up camera in order to safely reverse to insure you don’t injure a pedestrian or cause an accident. When I took it to the dealership, they said they’ve had many other cars with the same problem. However they are not figuring out what it is and their solution is instantly just installing a new screen for over $700.
Mfg Campaign: 11500681
Recall Date: Jan 8, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle warning lights for Service 4wd, ABS and the A! with arrow flashed on. The vehicle lost the ability to accelerate while turning at the stop light. Coasted to side of the road. Powered Vehicle off then back on. Stop/Start error message flashed on screen "start/stop unavailable Service Stop/Start system" Oil and coolant levels are good. Only error message remains is the stop/Start system.
Corrective Action:
Vehicle warning lights for Service 4wd, ABS and the A! with arrow flashed on. The vehicle lost the ability to accelerate while turning at the stop light. Coasted to side of the road. Powered Vehicle off then back on. Stop/Start error message flashed on screen "start/stop unavailable Service Stop/Start system" Oil and coolant levels are good. Only error message remains is the stop/Start system.
Additional Notes:
Vehicle warning lights for Service 4wd, ABS and the A! with arrow flashed on. The vehicle lost the ability to accelerate while turning at the stop light. Coasted to side of the road. Powered Vehicle off then back on. Stop/Start error message flashed on screen "start/stop unavailable Service Stop/Start system" Oil and coolant levels are good. Only error message remains is the stop/Start system.
Mfg Campaign: 11499370
Recall Date: Dec 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Vehicle warning lights for Service 4wd, ABS and the A! with arrow flashed on. The vehicle lost the ability to accelerate while turning at the stop light. Coasted to side of the road. Powered Vehicle off then back on. Stop/Start error message flashed on screen "start/stop unavailable Service Stop/Start system" Oil and coolant levels are good. Only error message remains is the stop/Start system.
Corrective Action:
Vehicle warning lights for Service 4wd, ABS and the A! with arrow flashed on. The vehicle lost the ability to accelerate while turning at the stop light. Coasted to side of the road. Powered Vehicle off then back on. Stop/Start error message flashed on screen "start/stop unavailable Service Stop/Start system" Oil and coolant levels are good. Only error message remains is the stop/Start system.
Additional Notes:
Vehicle warning lights for Service 4wd, ABS and the A! with arrow flashed on. The vehicle lost the ability to accelerate while turning at the stop light. Coasted to side of the road. Powered Vehicle off then back on. Stop/Start error message flashed on screen "start/stop unavailable Service Stop/Start system" Oil and coolant levels are good. Only error message remains is the stop/Start system.
Mfg Campaign: 11499370
Recall Date: Dec 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle warning lights for Service 4wd, ABS and the A! with arrow flashed on. The vehicle lost the ability to accelerate while turning at the stop light. Coasted to side of the road. Powered Vehicle off then back on. Stop/Start error message flashed on screen "start/stop unavailable Service Stop/Start system" Oil and coolant levels are good. Only error message remains is the stop/Start system.
Corrective Action:
Vehicle warning lights for Service 4wd, ABS and the A! with arrow flashed on. The vehicle lost the ability to accelerate while turning at the stop light. Coasted to side of the road. Powered Vehicle off then back on. Stop/Start error message flashed on screen "start/stop unavailable Service Stop/Start system" Oil and coolant levels are good. Only error message remains is the stop/Start system.
Additional Notes:
Vehicle warning lights for Service 4wd, ABS and the A! with arrow flashed on. The vehicle lost the ability to accelerate while turning at the stop light. Coasted to side of the road. Powered Vehicle off then back on. Stop/Start error message flashed on screen "start/stop unavailable Service Stop/Start system" Oil and coolant levels are good. Only error message remains is the stop/Start system.
Mfg Campaign: 11499370
Recall Date: Dec 29, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION
Potential Consequences:
The contact owns a 2018 Jeep Compass. The contact stated while driving at an undisclosed speed and approaching a stop light, the vehicle lost motive power. The contact stated that the oil pressure warning light was illuminated. The contact was able to restart the vehicle. The contact later noticed that the oil and coolant levels were low. The contact stated that he topped off the oil and refilled the coolant reservoir; however, the failure reoccurred. The contact topped off the oil and the coolant reservoir for a second time. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 52,000.
Corrective Action:
The contact owns a 2018 Jeep Compass. The contact stated while driving at an undisclosed speed and approaching a stop light, the vehicle lost motive power. The contact stated that the oil pressure warning light was illuminated. The contact was able to restart the vehicle. The contact later noticed that the oil and coolant levels were low. The contact stated that he topped off the oil and refilled the coolant reservoir; however, the failure reoccurred. The contact topped off the oil and the coolant reservoir for a second time. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 52,000.
Additional Notes:
The contact owns a 2018 Jeep Compass. The contact stated while driving at an undisclosed speed and approaching a stop light, the vehicle lost motive power. The contact stated that the oil pressure warning light was illuminated. The contact was able to restart the vehicle. The contact later noticed that the oil and coolant levels were low. The contact stated that he topped off the oil and refilled the coolant reservoir; however, the failure reoccurred. The contact topped off the oil and the coolant reservoir for a second time. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 52,000.
Mfg Campaign: 11498951
Recall Date: Dec 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE
Potential Consequences:
The contact owns a 2018 Jeep Compass. The contact stated while driving at an undisclosed speed and approaching a stop light, the vehicle lost motive power. The contact stated that the oil pressure warning light was illuminated. The contact was able to restart the vehicle. The contact later noticed that the oil and coolant levels were low. The contact stated that he topped off the oil and refilled the coolant reservoir; however, the failure reoccurred. The contact topped off the oil and the coolant reservoir for a second time. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 52,000.
Corrective Action:
The contact owns a 2018 Jeep Compass. The contact stated while driving at an undisclosed speed and approaching a stop light, the vehicle lost motive power. The contact stated that the oil pressure warning light was illuminated. The contact was able to restart the vehicle. The contact later noticed that the oil and coolant levels were low. The contact stated that he topped off the oil and refilled the coolant reservoir; however, the failure reoccurred. The contact topped off the oil and the coolant reservoir for a second time. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 52,000.
Additional Notes:
The contact owns a 2018 Jeep Compass. The contact stated while driving at an undisclosed speed and approaching a stop light, the vehicle lost motive power. The contact stated that the oil pressure warning light was illuminated. The contact was able to restart the vehicle. The contact later noticed that the oil and coolant levels were low. The contact stated that he topped off the oil and refilled the coolant reservoir; however, the failure reoccurred. The contact topped off the oil and the coolant reservoir for a second time. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 52,000.
Mfg Campaign: 11498951
Recall Date: Dec 27, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving on a busy road the car could not accelerate and the emergency brake turned on by itself causing the car to stop abruptly. This has happen 2 times in 1 week.
Corrective Action:
While driving on a busy road the car could not accelerate and the emergency brake turned on by itself causing the car to stop abruptly. This has happen 2 times in 1 week.
Additional Notes:
While driving on a busy road the car could not accelerate and the emergency brake turned on by itself causing the car to stop abruptly. This has happen 2 times in 1 week.
Mfg Campaign: 11497441
Recall Date: Dec 14, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
The auto start/stop feature frequently causes the car to stall when starting. Today (12/13/2022), the vehicle would not start for several minutes, which left me stuck in the morning rush hour, blocking a lane of traffic.
Corrective Action:
The auto start/stop feature frequently causes the car to stall when starting. Today (12/13/2022), the vehicle would not start for several minutes, which left me stuck in the morning rush hour, blocking a lane of traffic.
Additional Notes:
The auto start/stop feature frequently causes the car to stall when starting. Today (12/13/2022), the vehicle would not start for several minutes, which left me stuck in the morning rush hour, blocking a lane of traffic.
Mfg Campaign: 11497347
Recall Date: Dec 13, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
All lights randomly flashed on dash then the vehicle stalled in the middle of traffic. This is the third time it has happened, and the dealership had claimed to have fixed it. Just had brand new batteries installed to ensure sufficient voltage, and it still happened. 32k miles.
Corrective Action:
All lights randomly flashed on dash then the vehicle stalled in the middle of traffic. This is the third time it has happened, and the dealership had claimed to have fixed it. Just had brand new batteries installed to ensure sufficient voltage, and it still happened. 32k miles.
Additional Notes:
All lights randomly flashed on dash then the vehicle stalled in the middle of traffic. This is the third time it has happened, and the dealership had claimed to have fixed it. Just had brand new batteries installed to ensure sufficient voltage, and it still happened. 32k miles.
Mfg Campaign: 11496905
Recall Date: Dec 10, 2022
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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