Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U42
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T73
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Consumer Complaints
1.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
As I accelerate the car while driving or from a start motion the car occasionally kicks back (jerks), causing me to immediately slow down to avoid the car from not stopping. It has never shut off, but I am concerned that it will while in moving traffic…I have noticed that cars behind me have stopped suddenly when my car jerks….feels like the back wheels are not moving for seconds but enough to cause an accident.
Corrective Action:
As I accelerate the car while driving or from a start motion the car occasionally kicks back (jerks), causing me to immediately slow down to avoid the car from not stopping. It has never shut off, but I am concerned that it will while in moving traffic…I have noticed that cars behind me have stopped suddenly when my car jerks….feels like the back wheels are not moving for seconds but enough to cause an accident.
Additional Notes:
As I accelerate the car while driving or from a start motion the car occasionally kicks back (jerks), causing me to immediately slow down to avoid the car from not stopping. It has never shut off, but I am concerned that it will while in moving traffic…I have noticed that cars behind me have stopped suddenly when my car jerks….feels like the back wheels are not moving for seconds but enough to cause an accident.
Mfg Campaign: 11519670
Recall Date: Apr 30, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The car stalls while driving or or stop. It restarts after a few tries
Corrective Action:
The car stalls while driving or or stop. It restarts after a few tries
Additional Notes:
The car stalls while driving or or stop. It restarts after a few tries
Mfg Campaign: 11517667
Recall Date: Apr 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The car stalls while driving or or stop. It restarts after a few tries
Corrective Action:
The car stalls while driving or or stop. It restarts after a few tries
Additional Notes:
The car stalls while driving or or stop. It restarts after a few tries
Mfg Campaign: 11517667
Recall Date: Apr 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The touch screen is de laminating. Jeep wouldn't repair under warranty since car has been 1 year old. The delamination causes a driving risks as it turn on by itself, turns heat and air cond. on, makes it impossible to turn heated seats and heated steering wheel off during summer, and has even called 911 3 times while driving. This is definitely a safety issue. It's distracts the driver as the desalination act as the pressure point to turn on and off different systems while you are driving. You can't just pull over and turn the screen off , once it starts acting up it continuously turns itself back on.
Corrective Action:
The touch screen is de laminating. Jeep wouldn't repair under warranty since car has been 1 year old. The delamination causes a driving risks as it turn on by itself, turns heat and air cond. on, makes it impossible to turn heated seats and heated steering wheel off during summer, and has even called 911 3 times while driving. This is definitely a safety issue. It's distracts the driver as the desalination act as the pressure point to turn on and off different systems while you are driving. You can't just pull over and turn the screen off , once it starts acting up it continuously turns itself back on.
Additional Notes:
The touch screen is de laminating. Jeep wouldn't repair under warranty since car has been 1 year old. The delamination causes a driving risks as it turn on by itself, turns heat and air cond. on, makes it impossible to turn heated seats and heated steering wheel off during summer, and has even called 911 3 times while driving. This is definitely a safety issue. It's distracts the driver as the desalination act as the pressure point to turn on and off different systems while you are driving. You can't just pull over and turn the screen off , once it starts acting up it continuously turns itself back on.
Mfg Campaign: 11517746
Recall Date: Apr 18, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
1. Rear passenger door not locking 2. While driving (5mph) car engine turned off
Corrective Action:
1. Rear passenger door not locking 2. While driving (5mph) car engine turned off
Additional Notes:
1. Rear passenger door not locking 2. While driving (5mph) car engine turned off
Mfg Campaign: 11517308
Recall Date: Apr 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
1. Rear passenger door not locking 2. While driving (5mph) car engine turned off
Corrective Action:
1. Rear passenger door not locking 2. While driving (5mph) car engine turned off
Additional Notes:
1. Rear passenger door not locking 2. While driving (5mph) car engine turned off
Mfg Campaign: 11517308
Recall Date: Apr 16, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car turned off suddenly after idling at red light. "High coolant temp" warning light and others flashed briefly in dashboard. We could not move or start the engine at all. After about 2 minutes the car was able to be turned off and on and was driving normally without any dash warning lights, and we could not figure out the reason for this. It has happened before while idling.
Corrective Action:
Car turned off suddenly after idling at red light. "High coolant temp" warning light and others flashed briefly in dashboard. We could not move or start the engine at all. After about 2 minutes the car was able to be turned off and on and was driving normally without any dash warning lights, and we could not figure out the reason for this. It has happened before while idling.
Additional Notes:
Car turned off suddenly after idling at red light. "High coolant temp" warning light and others flashed briefly in dashboard. We could not move or start the engine at all. After about 2 minutes the car was able to be turned off and on and was driving normally without any dash warning lights, and we could not figure out the reason for this. It has happened before while idling.
Mfg Campaign: 11517119
Recall Date: Apr 14, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While stopped at a red light the vehicle just shut off would not start all the lights on the dash information were illuminated. After several minutes of sitting in traffic vehicle did start. Approximately 15 minutes later the same thing happened while driving in traffic.was sitting in moving traffic very dangerous.Drove directly to Jeep Dealer luckily I have a extended warranty but I had to pay a 100.00 deductible out of my pocket. And was told by Dealer that it is fixed a Hood sensor.
Corrective Action:
While stopped at a red light the vehicle just shut off would not start all the lights on the dash information were illuminated. After several minutes of sitting in traffic vehicle did start. Approximately 15 minutes later the same thing happened while driving in traffic.was sitting in moving traffic very dangerous.Drove directly to Jeep Dealer luckily I have a extended warranty but I had to pay a 100.00 deductible out of my pocket. And was told by Dealer that it is fixed a Hood sensor.
Additional Notes:
While stopped at a red light the vehicle just shut off would not start all the lights on the dash information were illuminated. After several minutes of sitting in traffic vehicle did start. Approximately 15 minutes later the same thing happened while driving in traffic.was sitting in moving traffic very dangerous.Drove directly to Jeep Dealer luckily I have a extended warranty but I had to pay a 100.00 deductible out of my pocket. And was told by Dealer that it is fixed a Hood sensor.
Mfg Campaign: 11516972
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
While stopped at a red light the vehicle just shut off would not start all the lights on the dash information were illuminated. After several minutes of sitting in traffic vehicle did start. Approximately 15 minutes later the same thing happened while driving in traffic.was sitting in moving traffic very dangerous.Drove directly to Jeep Dealer luckily I have a extended warranty but I had to pay a 100.00 deductible out of my pocket. And was told by Dealer that it is fixed a Hood sensor.
Corrective Action:
While stopped at a red light the vehicle just shut off would not start all the lights on the dash information were illuminated. After several minutes of sitting in traffic vehicle did start. Approximately 15 minutes later the same thing happened while driving in traffic.was sitting in moving traffic very dangerous.Drove directly to Jeep Dealer luckily I have a extended warranty but I had to pay a 100.00 deductible out of my pocket. And was told by Dealer that it is fixed a Hood sensor.
Additional Notes:
While stopped at a red light the vehicle just shut off would not start all the lights on the dash information were illuminated. After several minutes of sitting in traffic vehicle did start. Approximately 15 minutes later the same thing happened while driving in traffic.was sitting in moving traffic very dangerous.Drove directly to Jeep Dealer luckily I have a extended warranty but I had to pay a 100.00 deductible out of my pocket. And was told by Dealer that it is fixed a Hood sensor.
Mfg Campaign: 11516972
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While stopped at a red light the vehicle just shut off would not start all the lights on the dash information were illuminated. After several minutes of sitting in traffic vehicle did start. Approximately 15 minutes later the same thing happened while driving in traffic.was sitting in moving traffic very dangerous.Drove directly to Jeep Dealer luckily I have a extended warranty but I had to pay a 100.00 deductible out of my pocket. And was told by Dealer that it is fixed a Hood sensor.
Corrective Action:
While stopped at a red light the vehicle just shut off would not start all the lights on the dash information were illuminated. After several minutes of sitting in traffic vehicle did start. Approximately 15 minutes later the same thing happened while driving in traffic.was sitting in moving traffic very dangerous.Drove directly to Jeep Dealer luckily I have a extended warranty but I had to pay a 100.00 deductible out of my pocket. And was told by Dealer that it is fixed a Hood sensor.
Additional Notes:
While stopped at a red light the vehicle just shut off would not start all the lights on the dash information were illuminated. After several minutes of sitting in traffic vehicle did start. Approximately 15 minutes later the same thing happened while driving in traffic.was sitting in moving traffic very dangerous.Drove directly to Jeep Dealer luckily I have a extended warranty but I had to pay a 100.00 deductible out of my pocket. And was told by Dealer that it is fixed a Hood sensor.
Mfg Campaign: 11516972
Recall Date: Apr 13, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Vehicle has intermittently turned itself off while driving, locks the brake, and will not restart for a few minutes. Causing a serious safety concern as its happened while driving down the interstate. I have taken it to two different repair shops that can not find a cause. Currently the Jeep will not turn all the way on saying electronic brake engaged, but will also not turn off saying the car is not in park.
Corrective Action:
Vehicle has intermittently turned itself off while driving, locks the brake, and will not restart for a few minutes. Causing a serious safety concern as its happened while driving down the interstate. I have taken it to two different repair shops that can not find a cause. Currently the Jeep will not turn all the way on saying electronic brake engaged, but will also not turn off saying the car is not in park.
Additional Notes:
Vehicle has intermittently turned itself off while driving, locks the brake, and will not restart for a few minutes. Causing a serious safety concern as its happened while driving down the interstate. I have taken it to two different repair shops that can not find a cause. Currently the Jeep will not turn all the way on saying electronic brake engaged, but will also not turn off saying the car is not in park.
Mfg Campaign: 11516238
Recall Date: Apr 10, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
What the dealer told me when I brought there for a recall! The my car need a new engine after they did that now they are saying is the transmission
Corrective Action:
What the dealer told me when I brought there for a recall! The my car need a new engine after they did that now they are saying is the transmission
Additional Notes:
What the dealer told me when I brought there for a recall! The my car need a new engine after they did that now they are saying is the transmission
Mfg Campaign: 11515707
Recall Date: Apr 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
What the dealer told me when I brought there for a recall! The my car need a new engine after they did that now they are saying is the transmission
Corrective Action:
What the dealer told me when I brought there for a recall! The my car need a new engine after they did that now they are saying is the transmission
Additional Notes:
What the dealer told me when I brought there for a recall! The my car need a new engine after they did that now they are saying is the transmission
Mfg Campaign: 11515707
Recall Date: Apr 6, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2018 Jeep Compass. The contact stated that while his wife was driving at various speeds in inclement weather, the check engine warning light illuminated and the message that FWD drive was deactivated message was displayed. The was taken to a dealer where it was diagnosed that a filter canister needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure and advised the contact the whenever the check engine warning light was illuminated, the FWD feature would deactivate as a standard procedure. The failure mileage was approximately 120,000. The VIN was not available.
Corrective Action:
The contact owns a 2018 Jeep Compass. The contact stated that while his wife was driving at various speeds in inclement weather, the check engine warning light illuminated and the message that FWD drive was deactivated message was displayed. The was taken to a dealer where it was diagnosed that a filter canister needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure and advised the contact the whenever the check engine warning light was illuminated, the FWD feature would deactivate as a standard procedure. The failure mileage was approximately 120,000. The VIN was not available.
Additional Notes:
The contact owns a 2018 Jeep Compass. The contact stated that while his wife was driving at various speeds in inclement weather, the check engine warning light illuminated and the message that FWD drive was deactivated message was displayed. The was taken to a dealer where it was diagnosed that a filter canister needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure and advised the contact the whenever the check engine warning light was illuminated, the FWD feature would deactivate as a standard procedure. The failure mileage was approximately 120,000. The VIN was not available.
Mfg Campaign: 11515449
Recall Date: Apr 4, 2023
Chrysler (fca Us, Llc)
Defect Description:
EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT
Potential Consequences:
The component that is failing is the interior screen. It is glitching alot to the point I can't change the station or use the screen for assistance when backing in to parking spots. My safety was at risk when I was backing up then all of a sudden it started glitching. I brought it to the dealerships attention but I haven't been to my scheduled appointment yet to get the matter fixed. No, the vehicle has not been inspected by the manufacturer, police, insurance or other representatives. There were no warning lamps, messages or other symptoms that led up to the glitching issue with the screen. The glitching been happening for about a month now.
Corrective Action:
The component that is failing is the interior screen. It is glitching alot to the point I can't change the station or use the screen for assistance when backing in to parking spots. My safety was at risk when I was backing up then all of a sudden it started glitching. I brought it to the dealerships attention but I haven't been to my scheduled appointment yet to get the matter fixed. No, the vehicle has not been inspected by the manufacturer, police, insurance or other representatives. There were no warning lamps, messages or other symptoms that led up to the glitching issue with the screen. The glitching been happening for about a month now.
Additional Notes:
The component that is failing is the interior screen. It is glitching alot to the point I can't change the station or use the screen for assistance when backing in to parking spots. My safety was at risk when I was backing up then all of a sudden it started glitching. I brought it to the dealerships attention but I haven't been to my scheduled appointment yet to get the matter fixed. No, the vehicle has not been inspected by the manufacturer, police, insurance or other representatives. There were no warning lamps, messages or other symptoms that led up to the glitching issue with the screen. The glitching been happening for about a month now.
Mfg Campaign: 11515218
Recall Date: Apr 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The touch screen stereo that also houses the back up camera is going out at only 40,000 miles. This controls many functions and randomly stops working and works again. It first started one month ago but is not fully out. It will have lines through the screen then they go away on their own.
Corrective Action:
The touch screen stereo that also houses the back up camera is going out at only 40,000 miles. This controls many functions and randomly stops working and works again. It first started one month ago but is not fully out. It will have lines through the screen then they go away on their own.
Additional Notes:
The touch screen stereo that also houses the back up camera is going out at only 40,000 miles. This controls many functions and randomly stops working and works again. It first started one month ago but is not fully out. It will have lines through the screen then they go away on their own.
Mfg Campaign: 11515229
Recall Date: Apr 3, 2023
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
While driving vehicle, warning lights came on stating "Stop Safely Vehicle will shut off soon". There was no other indication of any issue with the vehicle. The engine then shut off in the middle of the road with no power steering or any other features. Safety was put at risk not being able to control vehicle while driving in the middle of the road. Vehicle restarted 10 minutes later with no issue. Warning light issue repeated itself a week later.
Corrective Action:
While driving vehicle, warning lights came on stating "Stop Safely Vehicle will shut off soon". There was no other indication of any issue with the vehicle. The engine then shut off in the middle of the road with no power steering or any other features. Safety was put at risk not being able to control vehicle while driving in the middle of the road. Vehicle restarted 10 minutes later with no issue. Warning light issue repeated itself a week later.
Additional Notes:
While driving vehicle, warning lights came on stating "Stop Safely Vehicle will shut off soon". There was no other indication of any issue with the vehicle. The engine then shut off in the middle of the road with no power steering or any other features. Safety was put at risk not being able to control vehicle while driving in the middle of the road. Vehicle restarted 10 minutes later with no issue. Warning light issue repeated itself a week later.
Mfg Campaign: 11513849
Recall Date: Mar 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
While driving vehicle, warning lights came on stating "Stop Safely Vehicle will shut off soon". There was no other indication of any issue with the vehicle. The engine then shut off in the middle of the road with no power steering or any other features. Safety was put at risk not being able to control vehicle while driving in the middle of the road. Vehicle restarted 10 minutes later with no issue. Warning light issue repeated itself a week later.
Corrective Action:
While driving vehicle, warning lights came on stating "Stop Safely Vehicle will shut off soon". There was no other indication of any issue with the vehicle. The engine then shut off in the middle of the road with no power steering or any other features. Safety was put at risk not being able to control vehicle while driving in the middle of the road. Vehicle restarted 10 minutes later with no issue. Warning light issue repeated itself a week later.
Additional Notes:
While driving vehicle, warning lights came on stating "Stop Safely Vehicle will shut off soon". There was no other indication of any issue with the vehicle. The engine then shut off in the middle of the road with no power steering or any other features. Safety was put at risk not being able to control vehicle while driving in the middle of the road. Vehicle restarted 10 minutes later with no issue. Warning light issue repeated itself a week later.
Mfg Campaign: 11513849
Recall Date: Mar 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
My name is [XXX] DL #[XXX], I live in Detroit Michigan 48219, About August 2022 I purchased a used 2018 Jeep Compass. About late November 2022 I was driving on the drive free way and the I got a quick dashboard reading High coolant Temperature and the vehicle started slowing down, I push the gas pedal and the car, accelerate it. I truly thought I did not have any radiator fluid in the radiator so I put the gas station and brought radiator fluid and put it into the vehicle. In December 2022 I was coming from basketball practice in the evening with a cold evening and I had the heat up in the ventilation of both up to high and I got to a stop sign the car * at the stop sign. From that point it had to be towed to a dealership Feldman Chevrolet in Livonia Michigan after three days in the shop I was told that there was nothing wrong but the vehicle needed a new battery. I had no issue with the vehicle [XXX] summer of 2022 since the winter of 2023 the vehicle have stopped on me three times with the same high coolant temperature too high, showing up on the dashboard engine shut down momentarily after I put my foot on the gas pedal again. It continues to drive, I notice it only happens when my heater is on and my temperature is high and my fan is hot inside the vehicle the last time wise about March 7, 2023. I am taking my vehicle to the Chrysler dealership in Lavonia in Livonia, Michigan. On Monday March 27,2023. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
My name is [XXX] DL #[XXX], I live in Detroit Michigan 48219, About August 2022 I purchased a used 2018 Jeep Compass. About late November 2022 I was driving on the drive free way and the I got a quick dashboard reading High coolant Temperature and the vehicle started slowing down, I push the gas pedal and the car, accelerate it. I truly thought I did not have any radiator fluid in the radiator so I put the gas station and brought radiator fluid and put it into the vehicle. In December 2022 I was coming from basketball practice in the evening with a cold evening and I had the heat up in the ventilation of both up to high and I got to a stop sign the car * at the stop sign. From that point it had to be towed to a dealership Feldman Chevrolet in Livonia Michigan after three days in the shop I was told that there was nothing wrong but the vehicle needed a new battery. I had no issue with the vehicle [XXX] summer of 2022 since the winter of 2023 the vehicle have stopped on me three times with the same high coolant temperature too high, showing up on the dashboard engine shut down momentarily after I put my foot on the gas pedal again. It continues to drive, I notice it only happens when my heater is on and my temperature is high and my fan is hot inside the vehicle the last time wise about March 7, 2023. I am taking my vehicle to the Chrysler dealership in Lavonia in Livonia, Michigan. On Monday March 27,2023. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
My name is [XXX] DL #[XXX], I live in Detroit Michigan 48219, About August 2022 I purchased a used 2018 Jeep Compass. About late November 2022 I was driving on the drive free way and the I got a quick dashboard reading High coolant Temperature and the vehicle started slowing down, I push the gas pedal and the car, accelerate it. I truly thought I did not have any radiator fluid in the radiator so I put the gas station and brought radiator fluid and put it into the vehicle. In December 2022 I was coming from basketball practice in the evening with a cold evening and I had the heat up in the ventilation of both up to high and I got to a stop sign the car * at the stop sign. From that point it had to be towed to a dealership Feldman Chevrolet in Livonia Michigan after three days in the shop I was told that there was nothing wrong but the vehicle needed a new battery. I had no issue with the vehicle [XXX] summer of 2022 since the winter of 2023 the vehicle have stopped on me three times with the same high coolant temperature too high, showing up on the dashboard engine shut down momentarily after I put my foot on the gas pedal again. It continues to drive, I notice it only happens when my heater is on and my temperature is high and my fan is hot inside the vehicle the last time wise about March 7, 2023. I am taking my vehicle to the Chrysler dealership in Lavonia in Livonia, Michigan. On Monday March 27,2023. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11513850
Recall Date: Mar 26, 2023
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
My name is [XXX] DL #[XXX], I live in Detroit Michigan 48219, About August 2022 I purchased a used 2018 Jeep Compass. About late November 2022 I was driving on the drive free way and the I got a quick dashboard reading High coolant Temperature and the vehicle started slowing down, I push the gas pedal and the car, accelerate it. I truly thought I did not have any radiator fluid in the radiator so I put the gas station and brought radiator fluid and put it into the vehicle. In December 2022 I was coming from basketball practice in the evening with a cold evening and I had the heat up in the ventilation of both up to high and I got to a stop sign the car * at the stop sign. From that point it had to be towed to a dealership Feldman Chevrolet in Livonia Michigan after three days in the shop I was told that there was nothing wrong but the vehicle needed a new battery. I had no issue with the vehicle [XXX] summer of 2022 since the winter of 2023 the vehicle have stopped on me three times with the same high coolant temperature too high, showing up on the dashboard engine shut down momentarily after I put my foot on the gas pedal again. It continues to drive, I notice it only happens when my heater is on and my temperature is high and my fan is hot inside the vehicle the last time wise about March 7, 2023. I am taking my vehicle to the Chrysler dealership in Lavonia in Livonia, Michigan. On Monday March 27,2023. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
My name is [XXX] DL #[XXX], I live in Detroit Michigan 48219, About August 2022 I purchased a used 2018 Jeep Compass. About late November 2022 I was driving on the drive free way and the I got a quick dashboard reading High coolant Temperature and the vehicle started slowing down, I push the gas pedal and the car, accelerate it. I truly thought I did not have any radiator fluid in the radiator so I put the gas station and brought radiator fluid and put it into the vehicle. In December 2022 I was coming from basketball practice in the evening with a cold evening and I had the heat up in the ventilation of both up to high and I got to a stop sign the car * at the stop sign. From that point it had to be towed to a dealership Feldman Chevrolet in Livonia Michigan after three days in the shop I was told that there was nothing wrong but the vehicle needed a new battery. I had no issue with the vehicle [XXX] summer of 2022 since the winter of 2023 the vehicle have stopped on me three times with the same high coolant temperature too high, showing up on the dashboard engine shut down momentarily after I put my foot on the gas pedal again. It continues to drive, I notice it only happens when my heater is on and my temperature is high and my fan is hot inside the vehicle the last time wise about March 7, 2023. I am taking my vehicle to the Chrysler dealership in Lavonia in Livonia, Michigan. On Monday March 27,2023. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
My name is [XXX] DL #[XXX], I live in Detroit Michigan 48219, About August 2022 I purchased a used 2018 Jeep Compass. About late November 2022 I was driving on the drive free way and the I got a quick dashboard reading High coolant Temperature and the vehicle started slowing down, I push the gas pedal and the car, accelerate it. I truly thought I did not have any radiator fluid in the radiator so I put the gas station and brought radiator fluid and put it into the vehicle. In December 2022 I was coming from basketball practice in the evening with a cold evening and I had the heat up in the ventilation of both up to high and I got to a stop sign the car * at the stop sign. From that point it had to be towed to a dealership Feldman Chevrolet in Livonia Michigan after three days in the shop I was told that there was nothing wrong but the vehicle needed a new battery. I had no issue with the vehicle [XXX] summer of 2022 since the winter of 2023 the vehicle have stopped on me three times with the same high coolant temperature too high, showing up on the dashboard engine shut down momentarily after I put my foot on the gas pedal again. It continues to drive, I notice it only happens when my heater is on and my temperature is high and my fan is hot inside the vehicle the last time wise about March 7, 2023. I am taking my vehicle to the Chrysler dealership in Lavonia in Livonia, Michigan. On Monday March 27,2023. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11513850
Recall Date: Mar 26, 2023
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