Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The front lower control arms may be incorrectly welded, potentially resulting in a control arm separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U42
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Compass vehicles. The passenger side air bag assembly may have inflator mounting nuts loose within the module assembly.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T73
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Consumer Complaints
1.5K ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I leased a 2018 jeep compass in the month of September that year brand new. light kept appearing on my dash that I was not familiar with. Basically it had to do with parking on a hill indicator, the radio wouldn’t always work either, and a loud boom on Highway. However we parked the car on flat grounds at all times. That was the beginning of the malfunctioning with this vehicle. I had just got an oil change end of 2019, one day driving in an alley area with my 2year old daughter, my car literally shut off on me while driving at speeds of 10 mph. Everything shut off. Fortunately I was able to turn it back on and the next day took it to the dealership. The result was I needed a brand new engine. WHAT, it’s a little over a year old how can this be? The oil was gone all cylinders were shot, not sure what that meant but a month without my car I received it back with a new refurbished engine. Fortunately all was covered under the manufacturer warranty. Thought the problems were solved. Nope it constantly has malfunctions with the radio, reverse camera doesn’t always work, a loud bang happens when I’m on the highway at the highway speed, let my foot off the accelerator and a loud bang happens. On [XXX], in the middle of an intersection my foot was on the brake and the on/off engine thing went off. Then I proceeded to accelerate and the car shut off. This time all the lights were on inside the dash area but my brake locked up so hard and the steering wheel along with the windows wouldn’t work. I placed the car in park and the e brake and for 15 minutes tried turning it back on. It was terrifying, it turned on and brought it to the dealership and explained the situation. It’s currently there now and at the moment they say it’s the battery. I DO NOT feel safe in this car being that I always have my children in the car all the time. An investigation needs to be seriously opened with these vehicles. I’ve been paying for a car that has potentially risked my families life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Corrective Action:
I leased a 2018 jeep compass in the month of September that year brand new. light kept appearing on my dash that I was not familiar with. Basically it had to do with parking on a hill indicator, the radio wouldn’t always work either, and a loud boom on Highway. However we parked the car on flat grounds at all times. That was the beginning of the malfunctioning with this vehicle. I had just got an oil change end of 2019, one day driving in an alley area with my 2year old daughter, my car literally shut off on me while driving at speeds of 10 mph. Everything shut off. Fortunately I was able to turn it back on and the next day took it to the dealership. The result was I needed a brand new engine. WHAT, it’s a little over a year old how can this be? The oil was gone all cylinders were shot, not sure what that meant but a month without my car I received it back with a new refurbished engine. Fortunately all was covered under the manufacturer warranty. Thought the problems were solved. Nope it constantly has malfunctions with the radio, reverse camera doesn’t always work, a loud bang happens when I’m on the highway at the highway speed, let my foot off the accelerator and a loud bang happens. On [XXX], in the middle of an intersection my foot was on the brake and the on/off engine thing went off. Then I proceeded to accelerate and the car shut off. This time all the lights were on inside the dash area but my brake locked up so hard and the steering wheel along with the windows wouldn’t work. I placed the car in park and the e brake and for 15 minutes tried turning it back on. It was terrifying, it turned on and brought it to the dealership and explained the situation. It’s currently there now and at the moment they say it’s the battery. I DO NOT feel safe in this car being that I always have my children in the car all the time. An investigation needs to be seriously opened with these vehicles. I’ve been paying for a car that has potentially risked my families life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Additional Notes:
I leased a 2018 jeep compass in the month of September that year brand new. light kept appearing on my dash that I was not familiar with. Basically it had to do with parking on a hill indicator, the radio wouldn’t always work either, and a loud boom on Highway. However we parked the car on flat grounds at all times. That was the beginning of the malfunctioning with this vehicle. I had just got an oil change end of 2019, one day driving in an alley area with my 2year old daughter, my car literally shut off on me while driving at speeds of 10 mph. Everything shut off. Fortunately I was able to turn it back on and the next day took it to the dealership. The result was I needed a brand new engine. WHAT, it’s a little over a year old how can this be? The oil was gone all cylinders were shot, not sure what that meant but a month without my car I received it back with a new refurbished engine. Fortunately all was covered under the manufacturer warranty. Thought the problems were solved. Nope it constantly has malfunctions with the radio, reverse camera doesn’t always work, a loud bang happens when I’m on the highway at the highway speed, let my foot off the accelerator and a loud bang happens. On [XXX], in the middle of an intersection my foot was on the brake and the on/off engine thing went off. Then I proceeded to accelerate and the car shut off. This time all the lights were on inside the dash area but my brake locked up so hard and the steering wheel along with the windows wouldn’t work. I placed the car in park and the e brake and for 15 minutes tried turning it back on. It was terrifying, it turned on and brought it to the dealership and explained the situation. It’s currently there now and at the moment they say it’s the battery. I DO NOT feel safe in this car being that I always have my children in the car all the time. An investigation needs to be seriously opened with these vehicles. I’ve been paying for a car that has potentially risked my families life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Mfg Campaign: 11570341
Recall Date: Feb 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
I leased a 2018 jeep compass in the month of September that year brand new. light kept appearing on my dash that I was not familiar with. Basically it had to do with parking on a hill indicator, the radio wouldn’t always work either, and a loud boom on Highway. However we parked the car on flat grounds at all times. That was the beginning of the malfunctioning with this vehicle. I had just got an oil change end of 2019, one day driving in an alley area with my 2year old daughter, my car literally shut off on me while driving at speeds of 10 mph. Everything shut off. Fortunately I was able to turn it back on and the next day took it to the dealership. The result was I needed a brand new engine. WHAT, it’s a little over a year old how can this be? The oil was gone all cylinders were shot, not sure what that meant but a month without my car I received it back with a new refurbished engine. Fortunately all was covered under the manufacturer warranty. Thought the problems were solved. Nope it constantly has malfunctions with the radio, reverse camera doesn’t always work, a loud bang happens when I’m on the highway at the highway speed, let my foot off the accelerator and a loud bang happens. On [XXX], in the middle of an intersection my foot was on the brake and the on/off engine thing went off. Then I proceeded to accelerate and the car shut off. This time all the lights were on inside the dash area but my brake locked up so hard and the steering wheel along with the windows wouldn’t work. I placed the car in park and the e brake and for 15 minutes tried turning it back on. It was terrifying, it turned on and brought it to the dealership and explained the situation. It’s currently there now and at the moment they say it’s the battery. I DO NOT feel safe in this car being that I always have my children in the car all the time. An investigation needs to be seriously opened with these vehicles. I’ve been paying for a car that has potentially risked my families life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Corrective Action:
I leased a 2018 jeep compass in the month of September that year brand new. light kept appearing on my dash that I was not familiar with. Basically it had to do with parking on a hill indicator, the radio wouldn’t always work either, and a loud boom on Highway. However we parked the car on flat grounds at all times. That was the beginning of the malfunctioning with this vehicle. I had just got an oil change end of 2019, one day driving in an alley area with my 2year old daughter, my car literally shut off on me while driving at speeds of 10 mph. Everything shut off. Fortunately I was able to turn it back on and the next day took it to the dealership. The result was I needed a brand new engine. WHAT, it’s a little over a year old how can this be? The oil was gone all cylinders were shot, not sure what that meant but a month without my car I received it back with a new refurbished engine. Fortunately all was covered under the manufacturer warranty. Thought the problems were solved. Nope it constantly has malfunctions with the radio, reverse camera doesn’t always work, a loud bang happens when I’m on the highway at the highway speed, let my foot off the accelerator and a loud bang happens. On [XXX], in the middle of an intersection my foot was on the brake and the on/off engine thing went off. Then I proceeded to accelerate and the car shut off. This time all the lights were on inside the dash area but my brake locked up so hard and the steering wheel along with the windows wouldn’t work. I placed the car in park and the e brake and for 15 minutes tried turning it back on. It was terrifying, it turned on and brought it to the dealership and explained the situation. It’s currently there now and at the moment they say it’s the battery. I DO NOT feel safe in this car being that I always have my children in the car all the time. An investigation needs to be seriously opened with these vehicles. I’ve been paying for a car that has potentially risked my families life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Additional Notes:
I leased a 2018 jeep compass in the month of September that year brand new. light kept appearing on my dash that I was not familiar with. Basically it had to do with parking on a hill indicator, the radio wouldn’t always work either, and a loud boom on Highway. However we parked the car on flat grounds at all times. That was the beginning of the malfunctioning with this vehicle. I had just got an oil change end of 2019, one day driving in an alley area with my 2year old daughter, my car literally shut off on me while driving at speeds of 10 mph. Everything shut off. Fortunately I was able to turn it back on and the next day took it to the dealership. The result was I needed a brand new engine. WHAT, it’s a little over a year old how can this be? The oil was gone all cylinders were shot, not sure what that meant but a month without my car I received it back with a new refurbished engine. Fortunately all was covered under the manufacturer warranty. Thought the problems were solved. Nope it constantly has malfunctions with the radio, reverse camera doesn’t always work, a loud bang happens when I’m on the highway at the highway speed, let my foot off the accelerator and a loud bang happens. On [XXX], in the middle of an intersection my foot was on the brake and the on/off engine thing went off. Then I proceeded to accelerate and the car shut off. This time all the lights were on inside the dash area but my brake locked up so hard and the steering wheel along with the windows wouldn’t work. I placed the car in park and the e brake and for 15 minutes tried turning it back on. It was terrifying, it turned on and brought it to the dealership and explained the situation. It’s currently there now and at the moment they say it’s the battery. I DO NOT feel safe in this car being that I always have my children in the car all the time. An investigation needs to be seriously opened with these vehicles. I’ve been paying for a car that has potentially risked my families life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORM
Mfg Campaign: 11570341
Recall Date: Feb 6, 2024
Chrysler (fca Us, Llc)
Defect Description:
SEAT BELTS
Potential Consequences:
Unknown. The rear seat belts in the vehicle are being ripped by the plastic trim that the belts go into. There was no accident or anything.
Corrective Action:
Unknown. The rear seat belts in the vehicle are being ripped by the plastic trim that the belts go into. There was no accident or anything.
Additional Notes:
Unknown. The rear seat belts in the vehicle are being ripped by the plastic trim that the belts go into. There was no accident or anything.
Mfg Campaign: 11569840
Recall Date: Feb 4, 2024
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
When I fill up with gas, the car will shake and die, upon starting. Due to this, I no longer fill up the car - I merely put $20 in gas - at a time.
Corrective Action:
When I fill up with gas, the car will shake and die, upon starting. Due to this, I no longer fill up the car - I merely put $20 in gas - at a time.
Additional Notes:
When I fill up with gas, the car will shake and die, upon starting. Due to this, I no longer fill up the car - I merely put $20 in gas - at a time.
Mfg Campaign: 11569565
Recall Date: Feb 2, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have spent over 2500.00 on my HID headlights. They keep blowing I have replaced the headlight assembly along with bulbs many times. From what I can read it is an ongoing problem with this model. Also my lane departure system goes from side to side does not keep my jeep centered in the lane.
Corrective Action:
I have spent over 2500.00 on my HID headlights. They keep blowing I have replaced the headlight assembly along with bulbs many times. From what I can read it is an ongoing problem with this model. Also my lane departure system goes from side to side does not keep my jeep centered in the lane.
Additional Notes:
I have spent over 2500.00 on my HID headlights. They keep blowing I have replaced the headlight assembly along with bulbs many times. From what I can read it is an ongoing problem with this model. Also my lane departure system goes from side to side does not keep my jeep centered in the lane.
Mfg Campaign: 11568415
Recall Date: Jan 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: BLIND SPOT DETECTION
Potential Consequences:
I have spent over 2500.00 on my HID headlights. They keep blowing I have replaced the headlight assembly along with bulbs many times. From what I can read it is an ongoing problem with this model. Also my lane departure system goes from side to side does not keep my jeep centered in the lane.
Corrective Action:
I have spent over 2500.00 on my HID headlights. They keep blowing I have replaced the headlight assembly along with bulbs many times. From what I can read it is an ongoing problem with this model. Also my lane departure system goes from side to side does not keep my jeep centered in the lane.
Additional Notes:
I have spent over 2500.00 on my HID headlights. They keep blowing I have replaced the headlight assembly along with bulbs many times. From what I can read it is an ongoing problem with this model. Also my lane departure system goes from side to side does not keep my jeep centered in the lane.
Mfg Campaign: 11568415
Recall Date: Jan 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: ASSIST
Potential Consequences:
I have spent over 2500.00 on my HID headlights. They keep blowing I have replaced the headlight assembly along with bulbs many times. From what I can read it is an ongoing problem with this model. Also my lane departure system goes from side to side does not keep my jeep centered in the lane.
Corrective Action:
I have spent over 2500.00 on my HID headlights. They keep blowing I have replaced the headlight assembly along with bulbs many times. From what I can read it is an ongoing problem with this model. Also my lane departure system goes from side to side does not keep my jeep centered in the lane.
Additional Notes:
I have spent over 2500.00 on my HID headlights. They keep blowing I have replaced the headlight assembly along with bulbs many times. From what I can read it is an ongoing problem with this model. Also my lane departure system goes from side to side does not keep my jeep centered in the lane.
Mfg Campaign: 11568415
Recall Date: Jan 29, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My car has "overheated" over 20 times since I purchased this vehicle in November 2022. The "High Coolant Temperature" warning comes on, the temperature gage goes all the way up, the check engine light comes on along with the "lighting bolt" red symbol. This causes my vehicle to shut down. I have to put it into park, press the button to restart. Sometimes it takes several tries to get it to start again. I have been in almost 4 accidents because of this. Other times it happens when the automatic start re-engages at a stop light. It has happened while I am in my garage and it has been sitting overnight. It has happened while driving for 10 minutes, hours, etc. I have taken this into the dealership several times and they have not been able to find any codes or issues. At one point the dealership had my vehicle for 2 weeks trying to duplicate the issue to no avail. It comes and goes so quickly I have only been able to get a picture of the warning lights but not the high coolant temperature warning. This is a huge safety issue.
Corrective Action:
My car has "overheated" over 20 times since I purchased this vehicle in November 2022. The "High Coolant Temperature" warning comes on, the temperature gage goes all the way up, the check engine light comes on along with the "lighting bolt" red symbol. This causes my vehicle to shut down. I have to put it into park, press the button to restart. Sometimes it takes several tries to get it to start again. I have been in almost 4 accidents because of this. Other times it happens when the automatic start re-engages at a stop light. It has happened while I am in my garage and it has been sitting overnight. It has happened while driving for 10 minutes, hours, etc. I have taken this into the dealership several times and they have not been able to find any codes or issues. At one point the dealership had my vehicle for 2 weeks trying to duplicate the issue to no avail. It comes and goes so quickly I have only been able to get a picture of the warning lights but not the high coolant temperature warning. This is a huge safety issue.
Additional Notes:
My car has "overheated" over 20 times since I purchased this vehicle in November 2022. The "High Coolant Temperature" warning comes on, the temperature gage goes all the way up, the check engine light comes on along with the "lighting bolt" red symbol. This causes my vehicle to shut down. I have to put it into park, press the button to restart. Sometimes it takes several tries to get it to start again. I have been in almost 4 accidents because of this. Other times it happens when the automatic start re-engages at a stop light. It has happened while I am in my garage and it has been sitting overnight. It has happened while driving for 10 minutes, hours, etc. I have taken this into the dealership several times and they have not been able to find any codes or issues. At one point the dealership had my vehicle for 2 weeks trying to duplicate the issue to no avail. It comes and goes so quickly I have only been able to get a picture of the warning lights but not the high coolant temperature warning. This is a huge safety issue.
Mfg Campaign: 11567977
Recall Date: Jan 26, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
DRIVING AT FREEWAY SPEED, THE ENGINE DIES. STEERING WHEEL LOCKS UP AND I COAST TO A STOP. VERY DANGEROUS. AFTER 10-15 MINUTES, JEEP WILL START AND DRIVE AN UNKNOWN AMOUNT OF TIME AND SAME THING WILL HAPPEN. I TOOK TO A LOCAL GARAGE BECAUSE IT IS OUT OF WARRANTY. THE SHOP MANAGER SAID THERE IS NO ENGINE CODE OR DIRECTION FOR THEM TO DETERMINE WHAT IS WRONG. INTERNET SEARCH SHOWS THIS IS A HUGE PROBLEM WITH 2017-2019 JEEP COMPASS. HOWEVER APPARENTLY NOT ENOUGH PEOPLE KNOW THEY CAN FILE A REPORT WITH NHTSA OR THERE WOULD BE A GIGANTIC NUMBER MORE COMPLAINTS THAN THERE ARE. SOMEONE WILL DIE IN A CRASH BECAUSE OF THIS WELL KNOWN ISSUE. HOPEFULLY SOMETHING WILL BE DONE BEFORE ITS TOO LATE. BATTERIES REPLACED, CAR SERVICED, AND STILL CONTINUES TO HAPPEN. HAS HAPPENED AROUND 5 TIMES IN LAST 2 WEEKS. AN ISSUE ALL OVER THE INTERNET AND CLEARLY A FAULT IN MANUFACTURING.
Corrective Action:
DRIVING AT FREEWAY SPEED, THE ENGINE DIES. STEERING WHEEL LOCKS UP AND I COAST TO A STOP. VERY DANGEROUS. AFTER 10-15 MINUTES, JEEP WILL START AND DRIVE AN UNKNOWN AMOUNT OF TIME AND SAME THING WILL HAPPEN. I TOOK TO A LOCAL GARAGE BECAUSE IT IS OUT OF WARRANTY. THE SHOP MANAGER SAID THERE IS NO ENGINE CODE OR DIRECTION FOR THEM TO DETERMINE WHAT IS WRONG. INTERNET SEARCH SHOWS THIS IS A HUGE PROBLEM WITH 2017-2019 JEEP COMPASS. HOWEVER APPARENTLY NOT ENOUGH PEOPLE KNOW THEY CAN FILE A REPORT WITH NHTSA OR THERE WOULD BE A GIGANTIC NUMBER MORE COMPLAINTS THAN THERE ARE. SOMEONE WILL DIE IN A CRASH BECAUSE OF THIS WELL KNOWN ISSUE. HOPEFULLY SOMETHING WILL BE DONE BEFORE ITS TOO LATE. BATTERIES REPLACED, CAR SERVICED, AND STILL CONTINUES TO HAPPEN. HAS HAPPENED AROUND 5 TIMES IN LAST 2 WEEKS. AN ISSUE ALL OVER THE INTERNET AND CLEARLY A FAULT IN MANUFACTURING.
Additional Notes:
DRIVING AT FREEWAY SPEED, THE ENGINE DIES. STEERING WHEEL LOCKS UP AND I COAST TO A STOP. VERY DANGEROUS. AFTER 10-15 MINUTES, JEEP WILL START AND DRIVE AN UNKNOWN AMOUNT OF TIME AND SAME THING WILL HAPPEN. I TOOK TO A LOCAL GARAGE BECAUSE IT IS OUT OF WARRANTY. THE SHOP MANAGER SAID THERE IS NO ENGINE CODE OR DIRECTION FOR THEM TO DETERMINE WHAT IS WRONG. INTERNET SEARCH SHOWS THIS IS A HUGE PROBLEM WITH 2017-2019 JEEP COMPASS. HOWEVER APPARENTLY NOT ENOUGH PEOPLE KNOW THEY CAN FILE A REPORT WITH NHTSA OR THERE WOULD BE A GIGANTIC NUMBER MORE COMPLAINTS THAN THERE ARE. SOMEONE WILL DIE IN A CRASH BECAUSE OF THIS WELL KNOWN ISSUE. HOPEFULLY SOMETHING WILL BE DONE BEFORE ITS TOO LATE. BATTERIES REPLACED, CAR SERVICED, AND STILL CONTINUES TO HAPPEN. HAS HAPPENED AROUND 5 TIMES IN LAST 2 WEEKS. AN ISSUE ALL OVER THE INTERNET AND CLEARLY A FAULT IN MANUFACTURING.
Mfg Campaign: 11566853
Recall Date: Jan 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DRIVING AT FREEWAY SPEED, THE ENGINE DIES. STEERING WHEEL LOCKS UP AND I COAST TO A STOP. VERY DANGEROUS. AFTER 10-15 MINUTES, JEEP WILL START AND DRIVE AN UNKNOWN AMOUNT OF TIME AND SAME THING WILL HAPPEN. I TOOK TO A LOCAL GARAGE BECAUSE IT IS OUT OF WARRANTY. THE SHOP MANAGER SAID THERE IS NO ENGINE CODE OR DIRECTION FOR THEM TO DETERMINE WHAT IS WRONG. INTERNET SEARCH SHOWS THIS IS A HUGE PROBLEM WITH 2017-2019 JEEP COMPASS. HOWEVER APPARENTLY NOT ENOUGH PEOPLE KNOW THEY CAN FILE A REPORT WITH NHTSA OR THERE WOULD BE A GIGANTIC NUMBER MORE COMPLAINTS THAN THERE ARE. SOMEONE WILL DIE IN A CRASH BECAUSE OF THIS WELL KNOWN ISSUE. HOPEFULLY SOMETHING WILL BE DONE BEFORE ITS TOO LATE. BATTERIES REPLACED, CAR SERVICED, AND STILL CONTINUES TO HAPPEN. HAS HAPPENED AROUND 5 TIMES IN LAST 2 WEEKS. AN ISSUE ALL OVER THE INTERNET AND CLEARLY A FAULT IN MANUFACTURING.
Corrective Action:
DRIVING AT FREEWAY SPEED, THE ENGINE DIES. STEERING WHEEL LOCKS UP AND I COAST TO A STOP. VERY DANGEROUS. AFTER 10-15 MINUTES, JEEP WILL START AND DRIVE AN UNKNOWN AMOUNT OF TIME AND SAME THING WILL HAPPEN. I TOOK TO A LOCAL GARAGE BECAUSE IT IS OUT OF WARRANTY. THE SHOP MANAGER SAID THERE IS NO ENGINE CODE OR DIRECTION FOR THEM TO DETERMINE WHAT IS WRONG. INTERNET SEARCH SHOWS THIS IS A HUGE PROBLEM WITH 2017-2019 JEEP COMPASS. HOWEVER APPARENTLY NOT ENOUGH PEOPLE KNOW THEY CAN FILE A REPORT WITH NHTSA OR THERE WOULD BE A GIGANTIC NUMBER MORE COMPLAINTS THAN THERE ARE. SOMEONE WILL DIE IN A CRASH BECAUSE OF THIS WELL KNOWN ISSUE. HOPEFULLY SOMETHING WILL BE DONE BEFORE ITS TOO LATE. BATTERIES REPLACED, CAR SERVICED, AND STILL CONTINUES TO HAPPEN. HAS HAPPENED AROUND 5 TIMES IN LAST 2 WEEKS. AN ISSUE ALL OVER THE INTERNET AND CLEARLY A FAULT IN MANUFACTURING.
Additional Notes:
DRIVING AT FREEWAY SPEED, THE ENGINE DIES. STEERING WHEEL LOCKS UP AND I COAST TO A STOP. VERY DANGEROUS. AFTER 10-15 MINUTES, JEEP WILL START AND DRIVE AN UNKNOWN AMOUNT OF TIME AND SAME THING WILL HAPPEN. I TOOK TO A LOCAL GARAGE BECAUSE IT IS OUT OF WARRANTY. THE SHOP MANAGER SAID THERE IS NO ENGINE CODE OR DIRECTION FOR THEM TO DETERMINE WHAT IS WRONG. INTERNET SEARCH SHOWS THIS IS A HUGE PROBLEM WITH 2017-2019 JEEP COMPASS. HOWEVER APPARENTLY NOT ENOUGH PEOPLE KNOW THEY CAN FILE A REPORT WITH NHTSA OR THERE WOULD BE A GIGANTIC NUMBER MORE COMPLAINTS THAN THERE ARE. SOMEONE WILL DIE IN A CRASH BECAUSE OF THIS WELL KNOWN ISSUE. HOPEFULLY SOMETHING WILL BE DONE BEFORE ITS TOO LATE. BATTERIES REPLACED, CAR SERVICED, AND STILL CONTINUES TO HAPPEN. HAS HAPPENED AROUND 5 TIMES IN LAST 2 WEEKS. AN ISSUE ALL OVER THE INTERNET AND CLEARLY A FAULT IN MANUFACTURING.
Mfg Campaign: 11566853
Recall Date: Jan 21, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
This motor has lots of recalls it has ran out of oil in under 2000 miles the car will stop in the middle of the road cut off and the emergency break will come on won't move until you put oil in to almost got killed 4 times dealership refused to fix it I have a extended warranty and they still refuse to replace the motor very dangerous car to be on the road
Corrective Action:
This motor has lots of recalls it has ran out of oil in under 2000 miles the car will stop in the middle of the road cut off and the emergency break will come on won't move until you put oil in to almost got killed 4 times dealership refused to fix it I have a extended warranty and they still refuse to replace the motor very dangerous car to be on the road
Additional Notes:
This motor has lots of recalls it has ran out of oil in under 2000 miles the car will stop in the middle of the road cut off and the emergency break will come on won't move until you put oil in to almost got killed 4 times dealership refused to fix it I have a extended warranty and they still refuse to replace the motor very dangerous car to be on the road
Mfg Campaign: 11566734
Recall Date: Jan 20, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was getting my car serviced, I was getting a State inspection the mechanic told me they could not inspect the vehicle due to the fact that a headlight was not working.. they tried replacing the headlight it still did not work.. I had to leave without getting my vehicle inspected!! I was going to try to take it to the dealer to try and get it fixed.. I checked on line and found several other Jeep owners of this make and model also 2018 Jeep Compass had electrical problems involving the headlights.. at times I would turn vehicle on and both lights would be on. On other times only one headlight would be working. Some times if I would cycle thru the switch both lights would come on, other times not.. This is unsafe driving around with one headlight and not knowing when it will happen.I have spoken to both dealerships in the area, and they are no help.. they want me to bring vehicle in to troubleshoot the problem openended I do not have the money for this and Since it is happening to other people with this particular year and make vehicle I think it is a problem that should be looked into..by Jeep! This just started on my vehicle when the mileage reached approximately 32,000 miles I have owned this vehicle since 2019. Thanks for any help available..
Corrective Action:
I was getting my car serviced, I was getting a State inspection the mechanic told me they could not inspect the vehicle due to the fact that a headlight was not working.. they tried replacing the headlight it still did not work.. I had to leave without getting my vehicle inspected!! I was going to try to take it to the dealer to try and get it fixed.. I checked on line and found several other Jeep owners of this make and model also 2018 Jeep Compass had electrical problems involving the headlights.. at times I would turn vehicle on and both lights would be on. On other times only one headlight would be working. Some times if I would cycle thru the switch both lights would come on, other times not.. This is unsafe driving around with one headlight and not knowing when it will happen.I have spoken to both dealerships in the area, and they are no help.. they want me to bring vehicle in to troubleshoot the problem openended I do not have the money for this and Since it is happening to other people with this particular year and make vehicle I think it is a problem that should be looked into..by Jeep! This just started on my vehicle when the mileage reached approximately 32,000 miles I have owned this vehicle since 2019. Thanks for any help available..
Additional Notes:
I was getting my car serviced, I was getting a State inspection the mechanic told me they could not inspect the vehicle due to the fact that a headlight was not working.. they tried replacing the headlight it still did not work.. I had to leave without getting my vehicle inspected!! I was going to try to take it to the dealer to try and get it fixed.. I checked on line and found several other Jeep owners of this make and model also 2018 Jeep Compass had electrical problems involving the headlights.. at times I would turn vehicle on and both lights would be on. On other times only one headlight would be working. Some times if I would cycle thru the switch both lights would come on, other times not.. This is unsafe driving around with one headlight and not knowing when it will happen.I have spoken to both dealerships in the area, and they are no help.. they want me to bring vehicle in to troubleshoot the problem openended I do not have the money for this and Since it is happening to other people with this particular year and make vehicle I think it is a problem that should be looked into..by Jeep! This just started on my vehicle when the mileage reached approximately 32,000 miles I have owned this vehicle since 2019. Thanks for any help available..
Mfg Campaign: 11566381
Recall Date: Jan 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
I was getting my car serviced, I was getting a State inspection the mechanic told me they could not inspect the vehicle due to the fact that a headlight was not working.. they tried replacing the headlight it still did not work.. I had to leave without getting my vehicle inspected!! I was going to try to take it to the dealer to try and get it fixed.. I checked on line and found several other Jeep owners of this make and model also 2018 Jeep Compass had electrical problems involving the headlights.. at times I would turn vehicle on and both lights would be on. On other times only one headlight would be working. Some times if I would cycle thru the switch both lights would come on, other times not.. This is unsafe driving around with one headlight and not knowing when it will happen.I have spoken to both dealerships in the area, and they are no help.. they want me to bring vehicle in to troubleshoot the problem openended I do not have the money for this and Since it is happening to other people with this particular year and make vehicle I think it is a problem that should be looked into..by Jeep! This just started on my vehicle when the mileage reached approximately 32,000 miles I have owned this vehicle since 2019. Thanks for any help available..
Corrective Action:
I was getting my car serviced, I was getting a State inspection the mechanic told me they could not inspect the vehicle due to the fact that a headlight was not working.. they tried replacing the headlight it still did not work.. I had to leave without getting my vehicle inspected!! I was going to try to take it to the dealer to try and get it fixed.. I checked on line and found several other Jeep owners of this make and model also 2018 Jeep Compass had electrical problems involving the headlights.. at times I would turn vehicle on and both lights would be on. On other times only one headlight would be working. Some times if I would cycle thru the switch both lights would come on, other times not.. This is unsafe driving around with one headlight and not knowing when it will happen.I have spoken to both dealerships in the area, and they are no help.. they want me to bring vehicle in to troubleshoot the problem openended I do not have the money for this and Since it is happening to other people with this particular year and make vehicle I think it is a problem that should be looked into..by Jeep! This just started on my vehicle when the mileage reached approximately 32,000 miles I have owned this vehicle since 2019. Thanks for any help available..
Additional Notes:
I was getting my car serviced, I was getting a State inspection the mechanic told me they could not inspect the vehicle due to the fact that a headlight was not working.. they tried replacing the headlight it still did not work.. I had to leave without getting my vehicle inspected!! I was going to try to take it to the dealer to try and get it fixed.. I checked on line and found several other Jeep owners of this make and model also 2018 Jeep Compass had electrical problems involving the headlights.. at times I would turn vehicle on and both lights would be on. On other times only one headlight would be working. Some times if I would cycle thru the switch both lights would come on, other times not.. This is unsafe driving around with one headlight and not knowing when it will happen.I have spoken to both dealerships in the area, and they are no help.. they want me to bring vehicle in to troubleshoot the problem openended I do not have the money for this and Since it is happening to other people with this particular year and make vehicle I think it is a problem that should be looked into..by Jeep! This just started on my vehicle when the mileage reached approximately 32,000 miles I have owned this vehicle since 2019. Thanks for any help available..
Mfg Campaign: 11566381
Recall Date: Jan 18, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Stop Safely Will Shut Off Soon appears frequently. Car cuts off while driving. Will cut back on sometimes and sometimes not. Has been happening for at least 3 months now. It’s well documented online that dealerships and manufacturer are aware of this issue. There is no recall issued for this situation. I want the car replaced.
Corrective Action:
Stop Safely Will Shut Off Soon appears frequently. Car cuts off while driving. Will cut back on sometimes and sometimes not. Has been happening for at least 3 months now. It’s well documented online that dealerships and manufacturer are aware of this issue. There is no recall issued for this situation. I want the car replaced.
Additional Notes:
Stop Safely Will Shut Off Soon appears frequently. Car cuts off while driving. Will cut back on sometimes and sometimes not. Has been happening for at least 3 months now. It’s well documented online that dealerships and manufacturer are aware of this issue. There is no recall issued for this situation. I want the car replaced.
Mfg Campaign: 11565117
Recall Date: Jan 12, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
In middle of driving, the vehicle suddenly shifts out of gear and won’t accelerate, multiple warning lights appear in dash all at the same time and car at times the vehicle won’t even turn off
Corrective Action:
In middle of driving, the vehicle suddenly shifts out of gear and won’t accelerate, multiple warning lights appear in dash all at the same time and car at times the vehicle won’t even turn off
Additional Notes:
In middle of driving, the vehicle suddenly shifts out of gear and won’t accelerate, multiple warning lights appear in dash all at the same time and car at times the vehicle won’t even turn off
Mfg Campaign: 11564627
Recall Date: Jan 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
In middle of driving, the vehicle suddenly shifts out of gear and won’t accelerate, multiple warning lights appear in dash all at the same time and car at times the vehicle won’t even turn off
Corrective Action:
In middle of driving, the vehicle suddenly shifts out of gear and won’t accelerate, multiple warning lights appear in dash all at the same time and car at times the vehicle won’t even turn off
Additional Notes:
In middle of driving, the vehicle suddenly shifts out of gear and won’t accelerate, multiple warning lights appear in dash all at the same time and car at times the vehicle won’t even turn off
Mfg Campaign: 11564627
Recall Date: Jan 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
In middle of driving, the vehicle suddenly shifts out of gear and won’t accelerate, multiple warning lights appear in dash all at the same time and car at times the vehicle won’t even turn off
Corrective Action:
In middle of driving, the vehicle suddenly shifts out of gear and won’t accelerate, multiple warning lights appear in dash all at the same time and car at times the vehicle won’t even turn off
Additional Notes:
In middle of driving, the vehicle suddenly shifts out of gear and won’t accelerate, multiple warning lights appear in dash all at the same time and car at times the vehicle won’t even turn off
Mfg Campaign: 11564627
Recall Date: Jan 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Jeep Compass shut off without warning at highway speeds, in the middle of highway route 1 while I was going 50 miles per hour. State police had to stay while I got car towed out of road hazards way. When this has happened, the vehicle was no longer able to accelerate, and the power steering did not work. Loss of power steering made the vehicle difficult to steer off the roadway to safety.
Corrective Action:
Jeep Compass shut off without warning at highway speeds, in the middle of highway route 1 while I was going 50 miles per hour. State police had to stay while I got car towed out of road hazards way. When this has happened, the vehicle was no longer able to accelerate, and the power steering did not work. Loss of power steering made the vehicle difficult to steer off the roadway to safety.
Additional Notes:
Jeep Compass shut off without warning at highway speeds, in the middle of highway route 1 while I was going 50 miles per hour. State police had to stay while I got car towed out of road hazards way. When this has happened, the vehicle was no longer able to accelerate, and the power steering did not work. Loss of power steering made the vehicle difficult to steer off the roadway to safety.
Mfg Campaign: 11564683
Recall Date: Jan 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
Jeep Compass shut off without warning at highway speeds, in the middle of highway route 1 while I was going 50 miles per hour. State police had to stay while I got car towed out of road hazards way. When this has happened, the vehicle was no longer able to accelerate, and the power steering did not work. Loss of power steering made the vehicle difficult to steer off the roadway to safety.
Corrective Action:
Jeep Compass shut off without warning at highway speeds, in the middle of highway route 1 while I was going 50 miles per hour. State police had to stay while I got car towed out of road hazards way. When this has happened, the vehicle was no longer able to accelerate, and the power steering did not work. Loss of power steering made the vehicle difficult to steer off the roadway to safety.
Additional Notes:
Jeep Compass shut off without warning at highway speeds, in the middle of highway route 1 while I was going 50 miles per hour. State police had to stay while I got car towed out of road hazards way. When this has happened, the vehicle was no longer able to accelerate, and the power steering did not work. Loss of power steering made the vehicle difficult to steer off the roadway to safety.
Mfg Campaign: 11564683
Recall Date: Jan 10, 2024
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Jeep Compass shut off without warning at highway speeds, in the middle of highway route 1 while I was going 50 miles per hour. State police had to stay while I got car towed out of road hazards way. When this has happened, the vehicle was no longer able to accelerate, and the power steering did not work. Loss of power steering made the vehicle difficult to steer off the roadway to safety.
Corrective Action:
Jeep Compass shut off without warning at highway speeds, in the middle of highway route 1 while I was going 50 miles per hour. State police had to stay while I got car towed out of road hazards way. When this has happened, the vehicle was no longer able to accelerate, and the power steering did not work. Loss of power steering made the vehicle difficult to steer off the roadway to safety.
Additional Notes:
Jeep Compass shut off without warning at highway speeds, in the middle of highway route 1 while I was going 50 miles per hour. State police had to stay while I got car towed out of road hazards way. When this has happened, the vehicle was no longer able to accelerate, and the power steering did not work. Loss of power steering made the vehicle difficult to steer off the roadway to safety.
Mfg Campaign: 11564683
Recall Date: Jan 10, 2024
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
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