Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2017-2018 Jeep Compass vehicles. The brightness of the backlighting for the Instrument Panel Cluster (IPC) cannot be adjusted. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T70
Recall Date: Nov 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Compass vehicles. The affected vehicles have User's Guides that contain incorrect information regarding the jump start procedure, specifically, the polarity of the battery terminals are reversed in the battery terminal graphic.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T46
Recall Date: Jul 7, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017 Jeep Compass vehicles equipped with a 6-speed transmission. The left front halfshaft may not be properly seated, and, as a result, it may disengage from the transmission and/or break.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T26
Recall Date: May 9, 2017
Consumer Complaints
362 ComplaintsChrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
02/05/2018......BOUGHT THE VEHICLE NOVEMBER 2017. TWICE ALREADY WHILE DRIVING ON THE HIGHWAY THROUGH RUSH HOUR TRAFFIC THE DASH DISPLAY STARTED FLASHING ERRATICALLY AND THE CAR LOST ALL POWER, A TOTAL SHUT DOWN. NO RADIO, NO DASH, NO BRAKES, NO STEERING. LUCKILY TRAFFIC WAS MOVING EACH TIME. AFTER APPROXIMATELY A CITY BLOCK THE CAR RESTARTS. DEALER TESTED THE CAR AND COULD NOT REPLICATE THE PROBLEM AFTER DRIVING IT 20 MILES WITH A COMPUTER CONNECTED. I FEEL THIS CAN BE LIFE THREATENING AND SHOULD BE INVESTIGATED BEFORE THE INEVITABLE HAPPENS. I HAVE 2 SMALL CHILDREN AND MY WIFE WITH ME MOST OF THE TIME. THEY RECOMMEND DRIVING IT TO SEE IF IT HAPPENS AGAIN. I'M NO LONGER COMFORTABLE DRIVING THIS VEHICLE.
Corrective Action:
02/05/2018......BOUGHT THE VEHICLE NOVEMBER 2017. TWICE ALREADY WHILE DRIVING ON THE HIGHWAY THROUGH RUSH HOUR TRAFFIC THE DASH DISPLAY STARTED FLASHING ERRATICALLY AND THE CAR LOST ALL POWER, A TOTAL SHUT DOWN. NO RADIO, NO DASH, NO BRAKES, NO STEERING. LUCKILY TRAFFIC WAS MOVING EACH TIME. AFTER APPROXIMATELY A CITY BLOCK THE CAR RESTARTS. DEALER TESTED THE CAR AND COULD NOT REPLICATE THE PROBLEM AFTER DRIVING IT 20 MILES WITH A COMPUTER CONNECTED. I FEEL THIS CAN BE LIFE THREATENING AND SHOULD BE INVESTIGATED BEFORE THE INEVITABLE HAPPENS. I HAVE 2 SMALL CHILDREN AND MY WIFE WITH ME MOST OF THE TIME. THEY RECOMMEND DRIVING IT TO SEE IF IT HAPPENS AGAIN. I'M NO LONGER COMFORTABLE DRIVING THIS VEHICLE.
Additional Notes:
02/05/2018......BOUGHT THE VEHICLE NOVEMBER 2017. TWICE ALREADY WHILE DRIVING ON THE HIGHWAY THROUGH RUSH HOUR TRAFFIC THE DASH DISPLAY STARTED FLASHING ERRATICALLY AND THE CAR LOST ALL POWER, A TOTAL SHUT DOWN. NO RADIO, NO DASH, NO BRAKES, NO STEERING. LUCKILY TRAFFIC WAS MOVING EACH TIME. AFTER APPROXIMATELY A CITY BLOCK THE CAR RESTARTS. DEALER TESTED THE CAR AND COULD NOT REPLICATE THE PROBLEM AFTER DRIVING IT 20 MILES WITH A COMPUTER CONNECTED. I FEEL THIS CAN BE LIFE THREATENING AND SHOULD BE INVESTIGATED BEFORE THE INEVITABLE HAPPENS. I HAVE 2 SMALL CHILDREN AND MY WIFE WITH ME MOST OF THE TIME. THEY RECOMMEND DRIVING IT TO SEE IF IT HAPPENS AGAIN. I'M NO LONGER COMFORTABLE DRIVING THIS VEHICLE.
Mfg Campaign: 11067150
Recall Date: Feb 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
02/05/2018......BOUGHT THE VEHICLE NOVEMBER 2017. TWICE ALREADY WHILE DRIVING ON THE HIGHWAY THROUGH RUSH HOUR TRAFFIC THE DASH DISPLAY STARTED FLASHING ERRATICALLY AND THE CAR LOST ALL POWER, A TOTAL SHUT DOWN. NO RADIO, NO DASH, NO BRAKES, NO STEERING. LUCKILY TRAFFIC WAS MOVING EACH TIME. AFTER APPROXIMATELY A CITY BLOCK THE CAR RESTARTS. DEALER TESTED THE CAR AND COULD NOT REPLICATE THE PROBLEM AFTER DRIVING IT 20 MILES WITH A COMPUTER CONNECTED. I FEEL THIS CAN BE LIFE THREATENING AND SHOULD BE INVESTIGATED BEFORE THE INEVITABLE HAPPENS. I HAVE 2 SMALL CHILDREN AND MY WIFE WITH ME MOST OF THE TIME. THEY RECOMMEND DRIVING IT TO SEE IF IT HAPPENS AGAIN. I'M NO LONGER COMFORTABLE DRIVING THIS VEHICLE.
Corrective Action:
02/05/2018......BOUGHT THE VEHICLE NOVEMBER 2017. TWICE ALREADY WHILE DRIVING ON THE HIGHWAY THROUGH RUSH HOUR TRAFFIC THE DASH DISPLAY STARTED FLASHING ERRATICALLY AND THE CAR LOST ALL POWER, A TOTAL SHUT DOWN. NO RADIO, NO DASH, NO BRAKES, NO STEERING. LUCKILY TRAFFIC WAS MOVING EACH TIME. AFTER APPROXIMATELY A CITY BLOCK THE CAR RESTARTS. DEALER TESTED THE CAR AND COULD NOT REPLICATE THE PROBLEM AFTER DRIVING IT 20 MILES WITH A COMPUTER CONNECTED. I FEEL THIS CAN BE LIFE THREATENING AND SHOULD BE INVESTIGATED BEFORE THE INEVITABLE HAPPENS. I HAVE 2 SMALL CHILDREN AND MY WIFE WITH ME MOST OF THE TIME. THEY RECOMMEND DRIVING IT TO SEE IF IT HAPPENS AGAIN. I'M NO LONGER COMFORTABLE DRIVING THIS VEHICLE.
Additional Notes:
02/05/2018......BOUGHT THE VEHICLE NOVEMBER 2017. TWICE ALREADY WHILE DRIVING ON THE HIGHWAY THROUGH RUSH HOUR TRAFFIC THE DASH DISPLAY STARTED FLASHING ERRATICALLY AND THE CAR LOST ALL POWER, A TOTAL SHUT DOWN. NO RADIO, NO DASH, NO BRAKES, NO STEERING. LUCKILY TRAFFIC WAS MOVING EACH TIME. AFTER APPROXIMATELY A CITY BLOCK THE CAR RESTARTS. DEALER TESTED THE CAR AND COULD NOT REPLICATE THE PROBLEM AFTER DRIVING IT 20 MILES WITH A COMPUTER CONNECTED. I FEEL THIS CAN BE LIFE THREATENING AND SHOULD BE INVESTIGATED BEFORE THE INEVITABLE HAPPENS. I HAVE 2 SMALL CHILDREN AND MY WIFE WITH ME MOST OF THE TIME. THEY RECOMMEND DRIVING IT TO SEE IF IT HAPPENS AGAIN. I'M NO LONGER COMFORTABLE DRIVING THIS VEHICLE.
Mfg Campaign: 11067150
Recall Date: Feb 5, 2018
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
JEEP'S UCONNECT SYSTEM HAS, ON THREE OCCASIONS, NOT RECOGNIZED MY VOICE FOR CALLING AN EXISTING PHONE CONTACT. IN PLACE OF CANCELING, OR ASKING FOR A MANUAL SELECTION ON THE SCREEN, UCONNECT DEFAULTS TO CALLING 9-1-1 EMERGENCY SERVICES. THIS PLACES ME IN AN AWKWARD POSITION, TIES UP ESSENTIAL EMERGENCY SERVICE RESOURCES, AND IS EMBARRASSING. I HAVE EVEN CHANGED THE NAMES IN MY PHONE TO AVOID ANY SORT OF CONFUSION. SINCE SEPTEMBER 2017, THIS HAS OCCURRED THREE TIMES.
Corrective Action:
JEEP'S UCONNECT SYSTEM HAS, ON THREE OCCASIONS, NOT RECOGNIZED MY VOICE FOR CALLING AN EXISTING PHONE CONTACT. IN PLACE OF CANCELING, OR ASKING FOR A MANUAL SELECTION ON THE SCREEN, UCONNECT DEFAULTS TO CALLING 9-1-1 EMERGENCY SERVICES. THIS PLACES ME IN AN AWKWARD POSITION, TIES UP ESSENTIAL EMERGENCY SERVICE RESOURCES, AND IS EMBARRASSING. I HAVE EVEN CHANGED THE NAMES IN MY PHONE TO AVOID ANY SORT OF CONFUSION. SINCE SEPTEMBER 2017, THIS HAS OCCURRED THREE TIMES.
Additional Notes:
JEEP'S UCONNECT SYSTEM HAS, ON THREE OCCASIONS, NOT RECOGNIZED MY VOICE FOR CALLING AN EXISTING PHONE CONTACT. IN PLACE OF CANCELING, OR ASKING FOR A MANUAL SELECTION ON THE SCREEN, UCONNECT DEFAULTS TO CALLING 9-1-1 EMERGENCY SERVICES. THIS PLACES ME IN AN AWKWARD POSITION, TIES UP ESSENTIAL EMERGENCY SERVICE RESOURCES, AND IS EMBARRASSING. I HAVE EVEN CHANGED THE NAMES IN MY PHONE TO AVOID ANY SORT OF CONFUSION. SINCE SEPTEMBER 2017, THIS HAS OCCURRED THREE TIMES.
Mfg Campaign: 11061520
Recall Date: Jan 9, 2018
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ISSUE RELATED TO RECALL T70 CONTINUES AFTER UPDATE AND TESTING. DASH WILL PROPERLY DIM IF THE CAR IS TURNED ON AT NIGHT. HOWEVER, IF THE CAR IS ON AND I OPEN MY DOOR, TEMPORARILY TURN ON CABIN LIGHTS, OR DRIVE TEMPORARILY IN BRIGHT ENVIRONMENT (EG. TUNNEL), MY DASH WILL BECOME BRIGHT AND STAY BRIGHT. THIS HAS ALREADY BEEN IDENTIFIED AS VIOLATION OF FEDERAL SAFETY REGULATIONS WITH RECALL T70 OR 17V-740
Corrective Action:
ISSUE RELATED TO RECALL T70 CONTINUES AFTER UPDATE AND TESTING. DASH WILL PROPERLY DIM IF THE CAR IS TURNED ON AT NIGHT. HOWEVER, IF THE CAR IS ON AND I OPEN MY DOOR, TEMPORARILY TURN ON CABIN LIGHTS, OR DRIVE TEMPORARILY IN BRIGHT ENVIRONMENT (EG. TUNNEL), MY DASH WILL BECOME BRIGHT AND STAY BRIGHT. THIS HAS ALREADY BEEN IDENTIFIED AS VIOLATION OF FEDERAL SAFETY REGULATIONS WITH RECALL T70 OR 17V-740
Additional Notes:
ISSUE RELATED TO RECALL T70 CONTINUES AFTER UPDATE AND TESTING. DASH WILL PROPERLY DIM IF THE CAR IS TURNED ON AT NIGHT. HOWEVER, IF THE CAR IS ON AND I OPEN MY DOOR, TEMPORARILY TURN ON CABIN LIGHTS, OR DRIVE TEMPORARILY IN BRIGHT ENVIRONMENT (EG. TUNNEL), MY DASH WILL BECOME BRIGHT AND STAY BRIGHT. THIS HAS ALREADY BEEN IDENTIFIED AS VIOLATION OF FEDERAL SAFETY REGULATIONS WITH RECALL T70 OR 17V-740
Mfg Campaign: 11056529
Recall Date: Dec 26, 2017
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
NOZZLE AT FUEL PUMP WAS STUCK INSIDE THE GAS CAP AND TANK. BOTH FUEL STATION STAFF & I ATTEMPTED TO REMOVE THE NOZZLE FROM THE GAS TANK BUT IT WOULD NOT COME OUT. WE HAD TO USE A PIECE OF METAL TO PRY OUT THE NOZZLE. THERE IS A METAL NOTCH ON THE GAS NOZZLE THAT ONCE INSERTED BECOMES LODGED ON THE INNER LIP OF THE GAS CAP AND YOU CANNOT REMOVE IT. THIS IS A SERIOUS DEFECT IN THE GAS TANK DESIGN AND COULD CAUSE SAFETY ISSUE ESPECIALLY IF THE GAS NOZZLE CONTINUES TO PUMP GAS AND THE TANK IS FULL.
Corrective Action:
NOZZLE AT FUEL PUMP WAS STUCK INSIDE THE GAS CAP AND TANK. BOTH FUEL STATION STAFF & I ATTEMPTED TO REMOVE THE NOZZLE FROM THE GAS TANK BUT IT WOULD NOT COME OUT. WE HAD TO USE A PIECE OF METAL TO PRY OUT THE NOZZLE. THERE IS A METAL NOTCH ON THE GAS NOZZLE THAT ONCE INSERTED BECOMES LODGED ON THE INNER LIP OF THE GAS CAP AND YOU CANNOT REMOVE IT. THIS IS A SERIOUS DEFECT IN THE GAS TANK DESIGN AND COULD CAUSE SAFETY ISSUE ESPECIALLY IF THE GAS NOZZLE CONTINUES TO PUMP GAS AND THE TANK IS FULL.
Additional Notes:
NOZZLE AT FUEL PUMP WAS STUCK INSIDE THE GAS CAP AND TANK. BOTH FUEL STATION STAFF & I ATTEMPTED TO REMOVE THE NOZZLE FROM THE GAS TANK BUT IT WOULD NOT COME OUT. WE HAD TO USE A PIECE OF METAL TO PRY OUT THE NOZZLE. THERE IS A METAL NOTCH ON THE GAS NOZZLE THAT ONCE INSERTED BECOMES LODGED ON THE INNER LIP OF THE GAS CAP AND YOU CANNOT REMOVE IT. THIS IS A SERIOUS DEFECT IN THE GAS TANK DESIGN AND COULD CAUSE SAFETY ISSUE ESPECIALLY IF THE GAS NOZZLE CONTINUES TO PUMP GAS AND THE TANK IS FULL.
Mfg Campaign: 11055962
Recall Date: Dec 21, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CAR IS HAVING THE EXACT ISSUE DESCRIBED BY INVESTIGATION/RECALL 17V740000. HOWEVER, I AM NOT INCLUDED IN THE RECALL. POTENTIALLY THE RECALL IS NOT INCLUDING ALL AFFECTED CARS.
Corrective Action:
MY CAR IS HAVING THE EXACT ISSUE DESCRIBED BY INVESTIGATION/RECALL 17V740000. HOWEVER, I AM NOT INCLUDED IN THE RECALL. POTENTIALLY THE RECALL IS NOT INCLUDING ALL AFFECTED CARS.
Additional Notes:
MY CAR IS HAVING THE EXACT ISSUE DESCRIBED BY INVESTIGATION/RECALL 17V740000. HOWEVER, I AM NOT INCLUDED IN THE RECALL. POTENTIALLY THE RECALL IS NOT INCLUDING ALL AFFECTED CARS.
Mfg Campaign: 11053582
Recall Date: Dec 8, 2017
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
PURCHASED FIRST DEFECTIVE VEHICLE ON 9-29-17, RECEIVED REPLACEMENT ON 10-7-17, DISCOVERED THE DASH LIGHTS WOULD NOT DIM AT NIGHT. THE DEALERSHIP HAS BEEN HOLDING THE CAR WAITING FOR A SOLUTION FROM CHRYSLER EVER SINCE. THEY WERE SCHEDULED TO REPLACE THE DEFECTIVE MODULE ON 11-22-17 BUT ISSUED THE RECALL ON 11-21-17. I STILL HAVE NOT BEEN GIVEN A REPAIR DATE ON A NEW VEHICLE THAT I HAVE OWNED FOR 2 MONTHS AND HAD AT HOME BUT FOR 12 DAYS.
Corrective Action:
PURCHASED FIRST DEFECTIVE VEHICLE ON 9-29-17, RECEIVED REPLACEMENT ON 10-7-17, DISCOVERED THE DASH LIGHTS WOULD NOT DIM AT NIGHT. THE DEALERSHIP HAS BEEN HOLDING THE CAR WAITING FOR A SOLUTION FROM CHRYSLER EVER SINCE. THEY WERE SCHEDULED TO REPLACE THE DEFECTIVE MODULE ON 11-22-17 BUT ISSUED THE RECALL ON 11-21-17. I STILL HAVE NOT BEEN GIVEN A REPAIR DATE ON A NEW VEHICLE THAT I HAVE OWNED FOR 2 MONTHS AND HAD AT HOME BUT FOR 12 DAYS.
Additional Notes:
PURCHASED FIRST DEFECTIVE VEHICLE ON 9-29-17, RECEIVED REPLACEMENT ON 10-7-17, DISCOVERED THE DASH LIGHTS WOULD NOT DIM AT NIGHT. THE DEALERSHIP HAS BEEN HOLDING THE CAR WAITING FOR A SOLUTION FROM CHRYSLER EVER SINCE. THEY WERE SCHEDULED TO REPLACE THE DEFECTIVE MODULE ON 11-22-17 BUT ISSUED THE RECALL ON 11-21-17. I STILL HAVE NOT BEEN GIVEN A REPAIR DATE ON A NEW VEHICLE THAT I HAVE OWNED FOR 2 MONTHS AND HAD AT HOME BUT FOR 12 DAYS.
Mfg Campaign: 11052882
Recall Date: Dec 6, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING BETWEEN 20-25 MPH, THE EMERGENCY BRAKE ERRONEOUSLY SELF ACTIVATED ABRUPTLY AND STOPPED THE VEHICLE. IN ADDITION, THE ELECTRICAL SYSTEM MALFUNCTIONED AND CAUSED THE INSTRUMENT GAUGES TO STOP OPERATING AND THE INTERIOR LIGHTING REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO PUTNAM JEEP/CHRYSLER IN BURLINGAME, CA WHO INDICATED THAT THE FAILURES WERE DUE TO A COMPUTER SOFTWARE UPDATE ISSUE. THE COMPUTER SOFTWARE WAS UPDATED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 400.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING BETWEEN 20-25 MPH, THE EMERGENCY BRAKE ERRONEOUSLY SELF ACTIVATED ABRUPTLY AND STOPPED THE VEHICLE. IN ADDITION, THE ELECTRICAL SYSTEM MALFUNCTIONED AND CAUSED THE INSTRUMENT GAUGES TO STOP OPERATING AND THE INTERIOR LIGHTING REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO PUTNAM JEEP/CHRYSLER IN BURLINGAME, CA WHO INDICATED THAT THE FAILURES WERE DUE TO A COMPUTER SOFTWARE UPDATE ISSUE. THE COMPUTER SOFTWARE WAS UPDATED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 400.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING BETWEEN 20-25 MPH, THE EMERGENCY BRAKE ERRONEOUSLY SELF ACTIVATED ABRUPTLY AND STOPPED THE VEHICLE. IN ADDITION, THE ELECTRICAL SYSTEM MALFUNCTIONED AND CAUSED THE INSTRUMENT GAUGES TO STOP OPERATING AND THE INTERIOR LIGHTING REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO PUTNAM JEEP/CHRYSLER IN BURLINGAME, CA WHO INDICATED THAT THE FAILURES WERE DUE TO A COMPUTER SOFTWARE UPDATE ISSUE. THE COMPUTER SOFTWARE WAS UPDATED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 400.
Mfg Campaign: 11033267
Recall Date: Oct 13, 2017
Chrysler (fca Us, Llc)
Defect Description:
PARKING BRAKE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING BETWEEN 20-25 MPH, THE EMERGENCY BRAKE ERRONEOUSLY SELF ACTIVATED ABRUPTLY AND STOPPED THE VEHICLE. IN ADDITION, THE ELECTRICAL SYSTEM MALFUNCTIONED AND CAUSED THE INSTRUMENT GAUGES TO STOP OPERATING AND THE INTERIOR LIGHTING REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO PUTNAM JEEP/CHRYSLER IN BURLINGAME, CA WHO INDICATED THAT THE FAILURES WERE DUE TO A COMPUTER SOFTWARE UPDATE ISSUE. THE COMPUTER SOFTWARE WAS UPDATED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 400.
Corrective Action:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING BETWEEN 20-25 MPH, THE EMERGENCY BRAKE ERRONEOUSLY SELF ACTIVATED ABRUPTLY AND STOPPED THE VEHICLE. IN ADDITION, THE ELECTRICAL SYSTEM MALFUNCTIONED AND CAUSED THE INSTRUMENT GAUGES TO STOP OPERATING AND THE INTERIOR LIGHTING REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO PUTNAM JEEP/CHRYSLER IN BURLINGAME, CA WHO INDICATED THAT THE FAILURES WERE DUE TO A COMPUTER SOFTWARE UPDATE ISSUE. THE COMPUTER SOFTWARE WAS UPDATED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 400.
Additional Notes:
TL* THE CONTACT OWNS A 2017 JEEP COMPASS. WHILE DRIVING BETWEEN 20-25 MPH, THE EMERGENCY BRAKE ERRONEOUSLY SELF ACTIVATED ABRUPTLY AND STOPPED THE VEHICLE. IN ADDITION, THE ELECTRICAL SYSTEM MALFUNCTIONED AND CAUSED THE INSTRUMENT GAUGES TO STOP OPERATING AND THE INTERIOR LIGHTING REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO PUTNAM JEEP/CHRYSLER IN BURLINGAME, CA WHO INDICATED THAT THE FAILURES WERE DUE TO A COMPUTER SOFTWARE UPDATE ISSUE. THE COMPUTER SOFTWARE WAS UPDATED, BUT THE FAILURES CONTINUED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 400.
Mfg Campaign: 11033267
Recall Date: Oct 13, 2017
Chrysler (fca Us, Llc)
Defect Description:
INTERIOR LIGHTING
Potential Consequences:
DASH AND UCONNECT SCREEN WILL NOT PROPERLY DIM IN CERTAIN SITUATIONS. MOST NOTABLY, IF YOU TURN ON THE CAR DURING THE DAY AND DRIVE INTO THE NIGHT, THE HEADLIGHTS WILL TURN ON, BUT THE DASH AND SCREEN WILL NOT DIM. IF YOU TURN ON THE CAR WHILE IT IS DARK OUT, DASH WILL PROPERLY DIM. THERE SEEM TO BE ADDITIONAL SCENARIOS THAT INTERFERE WITH DASH DIMMING, SUCH AS OPENING A DOOR WHILE CAR IS ON AND TURNING ON OVERHEAD LIGHTING. DIFFICULT TO FOCUS ON ROAD AHEAD WHEN BRIGHT DASH AND SCREEN IS GLARING IN YOUR FACE.
Corrective Action:
DASH AND UCONNECT SCREEN WILL NOT PROPERLY DIM IN CERTAIN SITUATIONS. MOST NOTABLY, IF YOU TURN ON THE CAR DURING THE DAY AND DRIVE INTO THE NIGHT, THE HEADLIGHTS WILL TURN ON, BUT THE DASH AND SCREEN WILL NOT DIM. IF YOU TURN ON THE CAR WHILE IT IS DARK OUT, DASH WILL PROPERLY DIM. THERE SEEM TO BE ADDITIONAL SCENARIOS THAT INTERFERE WITH DASH DIMMING, SUCH AS OPENING A DOOR WHILE CAR IS ON AND TURNING ON OVERHEAD LIGHTING. DIFFICULT TO FOCUS ON ROAD AHEAD WHEN BRIGHT DASH AND SCREEN IS GLARING IN YOUR FACE.
Additional Notes:
DASH AND UCONNECT SCREEN WILL NOT PROPERLY DIM IN CERTAIN SITUATIONS. MOST NOTABLY, IF YOU TURN ON THE CAR DURING THE DAY AND DRIVE INTO THE NIGHT, THE HEADLIGHTS WILL TURN ON, BUT THE DASH AND SCREEN WILL NOT DIM. IF YOU TURN ON THE CAR WHILE IT IS DARK OUT, DASH WILL PROPERLY DIM. THERE SEEM TO BE ADDITIONAL SCENARIOS THAT INTERFERE WITH DASH DIMMING, SUCH AS OPENING A DOOR WHILE CAR IS ON AND TURNING ON OVERHEAD LIGHTING. DIFFICULT TO FOCUS ON ROAD AHEAD WHEN BRIGHT DASH AND SCREEN IS GLARING IN YOUR FACE.
Mfg Campaign: 11030248
Recall Date: Sep 27, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
OWNERS MANUAL SHOWS REVERSED POLARITY ON BATTERY TERMINALS IN THE JUMP STARTING PROCEDURE SECTION. CHRYSLER HAS A RECALL (T46) OUT FOR THE CORRECTED MANUAL FOR VEHICLES BUILT THROUGH APRIL 28, 2017, MY CAR WAS BUILT ON APRIL 29, 2017 AND HAS THE INCORRECT MANUAL BUT CHRYSLER REFUSES TO PROVIDE A CORRECT ONE, SAYING I'M NOT PART OF THE RECALL.
Corrective Action:
OWNERS MANUAL SHOWS REVERSED POLARITY ON BATTERY TERMINALS IN THE JUMP STARTING PROCEDURE SECTION. CHRYSLER HAS A RECALL (T46) OUT FOR THE CORRECTED MANUAL FOR VEHICLES BUILT THROUGH APRIL 28, 2017, MY CAR WAS BUILT ON APRIL 29, 2017 AND HAS THE INCORRECT MANUAL BUT CHRYSLER REFUSES TO PROVIDE A CORRECT ONE, SAYING I'M NOT PART OF THE RECALL.
Additional Notes:
OWNERS MANUAL SHOWS REVERSED POLARITY ON BATTERY TERMINALS IN THE JUMP STARTING PROCEDURE SECTION. CHRYSLER HAS A RECALL (T46) OUT FOR THE CORRECTED MANUAL FOR VEHICLES BUILT THROUGH APRIL 28, 2017, MY CAR WAS BUILT ON APRIL 29, 2017 AND HAS THE INCORRECT MANUAL BUT CHRYSLER REFUSES TO PROVIDE A CORRECT ONE, SAYING I'M NOT PART OF THE RECALL.
Mfg Campaign: 11022973
Recall Date: Sep 13, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THREE TIMES NOW THE AUTO/START STOP FEATURE HAS FAILED TO RESTART THE VEHICLE AFTER IT HAS AUTOMATICALLY SHUT OFF. WHEN LIFTING MY FOOT OFF THE BRAKE PEDAL, THE VEHICLE HASN'T RESTARTED. ONCE I WAS IN THE MIDDLE OF TRAFFIC, WAITING TO TURN LEFT AGAINST ONCOMING TRAFFIC, SO IT WAS A DANGEROUS SITUATION. IT TOOK 15 SECONDS OR SO BEFORE I COULD RESTART IT AFTER PLACING THE VEHICLE IN PARK.
Corrective Action:
THREE TIMES NOW THE AUTO/START STOP FEATURE HAS FAILED TO RESTART THE VEHICLE AFTER IT HAS AUTOMATICALLY SHUT OFF. WHEN LIFTING MY FOOT OFF THE BRAKE PEDAL, THE VEHICLE HASN'T RESTARTED. ONCE I WAS IN THE MIDDLE OF TRAFFIC, WAITING TO TURN LEFT AGAINST ONCOMING TRAFFIC, SO IT WAS A DANGEROUS SITUATION. IT TOOK 15 SECONDS OR SO BEFORE I COULD RESTART IT AFTER PLACING THE VEHICLE IN PARK.
Additional Notes:
THREE TIMES NOW THE AUTO/START STOP FEATURE HAS FAILED TO RESTART THE VEHICLE AFTER IT HAS AUTOMATICALLY SHUT OFF. WHEN LIFTING MY FOOT OFF THE BRAKE PEDAL, THE VEHICLE HASN'T RESTARTED. ONCE I WAS IN THE MIDDLE OF TRAFFIC, WAITING TO TURN LEFT AGAINST ONCOMING TRAFFIC, SO IT WAS A DANGEROUS SITUATION. IT TOOK 15 SECONDS OR SO BEFORE I COULD RESTART IT AFTER PLACING THE VEHICLE IN PARK.
Mfg Campaign: 11020436
Recall Date: Aug 29, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TOTAL ELECTRICAL FAILURE ON THE HIGHWAY, NO STABILITY CONTROL, HVAC, TURN SIGNALS, HAZZARD LIGHTS, 4WD, EVERY ELECTRICAL ITEM MALFUNCTIONS, JUST THE ENGINE RUNS BUT ALL INSTRUMENTATION AND ELECTRICAL ACCESSORY STOP WORKING IN THE MIDDLE OF DRIVING.
Corrective Action:
TOTAL ELECTRICAL FAILURE ON THE HIGHWAY, NO STABILITY CONTROL, HVAC, TURN SIGNALS, HAZZARD LIGHTS, 4WD, EVERY ELECTRICAL ITEM MALFUNCTIONS, JUST THE ENGINE RUNS BUT ALL INSTRUMENTATION AND ELECTRICAL ACCESSORY STOP WORKING IN THE MIDDLE OF DRIVING.
Additional Notes:
TOTAL ELECTRICAL FAILURE ON THE HIGHWAY, NO STABILITY CONTROL, HVAC, TURN SIGNALS, HAZZARD LIGHTS, 4WD, EVERY ELECTRICAL ITEM MALFUNCTIONS, JUST THE ENGINE RUNS BUT ALL INSTRUMENTATION AND ELECTRICAL ACCESSORY STOP WORKING IN THE MIDDLE OF DRIVING.
Mfg Campaign: 11019860
Recall Date: Aug 26, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TOTAL ELECTRICAL FAILURE ON THE HIGHWAY, NO STABILITY CONTROL, HVAC, TURN SIGNALS, HAZZARD LIGHTS, 4WD, EVERY ELECTRICAL ITEM MALFUNCTIONS, JUST THE ENGINE RUNS BUT ALL INSTRUMENTATION AND ELECTRICAL ACCESSORY STOP WORKING IN THE MIDDLE OF DRIVING.
Corrective Action:
TOTAL ELECTRICAL FAILURE ON THE HIGHWAY, NO STABILITY CONTROL, HVAC, TURN SIGNALS, HAZZARD LIGHTS, 4WD, EVERY ELECTRICAL ITEM MALFUNCTIONS, JUST THE ENGINE RUNS BUT ALL INSTRUMENTATION AND ELECTRICAL ACCESSORY STOP WORKING IN THE MIDDLE OF DRIVING.
Additional Notes:
TOTAL ELECTRICAL FAILURE ON THE HIGHWAY, NO STABILITY CONTROL, HVAC, TURN SIGNALS, HAZZARD LIGHTS, 4WD, EVERY ELECTRICAL ITEM MALFUNCTIONS, JUST THE ENGINE RUNS BUT ALL INSTRUMENTATION AND ELECTRICAL ACCESSORY STOP WORKING IN THE MIDDLE OF DRIVING.
Mfg Campaign: 11019860
Recall Date: Aug 26, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TOTAL ELECTRICAL FAILURE ON THE HIGHWAY, NO STABILITY CONTROL, HVAC, TURN SIGNALS, HAZZARD LIGHTS, 4WD, EVERY ELECTRICAL ITEM MALFUNCTIONS, JUST THE ENGINE RUNS BUT ALL INSTRUMENTATION AND ELECTRICAL ACCESSORY STOP WORKING IN THE MIDDLE OF DRIVING.
Corrective Action:
TOTAL ELECTRICAL FAILURE ON THE HIGHWAY, NO STABILITY CONTROL, HVAC, TURN SIGNALS, HAZZARD LIGHTS, 4WD, EVERY ELECTRICAL ITEM MALFUNCTIONS, JUST THE ENGINE RUNS BUT ALL INSTRUMENTATION AND ELECTRICAL ACCESSORY STOP WORKING IN THE MIDDLE OF DRIVING.
Additional Notes:
TOTAL ELECTRICAL FAILURE ON THE HIGHWAY, NO STABILITY CONTROL, HVAC, TURN SIGNALS, HAZZARD LIGHTS, 4WD, EVERY ELECTRICAL ITEM MALFUNCTIONS, JUST THE ENGINE RUNS BUT ALL INSTRUMENTATION AND ELECTRICAL ACCESSORY STOP WORKING IN THE MIDDLE OF DRIVING.
Mfg Campaign: 11019860
Recall Date: Aug 26, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
JEEP IS BRAND NEW, HAS 1700 MILES ON IT. WITHOUT WARNING, HEAT TURNS ON FULL SPEED OUT THE VENTS, CAN NOT TURN OFF, TURN SIGNALS DO NOT WORK, REAR CAMERA AND PARK ASSIST DISABLED, 4 WHEEL DRIVE INOPERABLE, INSTRUMENT CLUSTER INOPERABLE, RADIO INOPERABLE. OUT DOOR TEMPERATURE READS 3 DASHES. HAZARD LIGHTS INOPERABLE. ODOMETER FLASHING. PROBLEM WILL GO AWAY FOR 30 SECONDS, THAN COMES RIGHT BACK. CHECK ENGINE LIGHT ON, BLOWER FAN AND BLEND DOOR CODES. THIS HAPPENS WHILE VEHICLE IS IN MOTION. REGARDLESS OF WHEN AND WHERE. ODOR OF BURNING ELECTRICAL/WIRES CAME OUT OF VENTS.
Corrective Action:
JEEP IS BRAND NEW, HAS 1700 MILES ON IT. WITHOUT WARNING, HEAT TURNS ON FULL SPEED OUT THE VENTS, CAN NOT TURN OFF, TURN SIGNALS DO NOT WORK, REAR CAMERA AND PARK ASSIST DISABLED, 4 WHEEL DRIVE INOPERABLE, INSTRUMENT CLUSTER INOPERABLE, RADIO INOPERABLE. OUT DOOR TEMPERATURE READS 3 DASHES. HAZARD LIGHTS INOPERABLE. ODOMETER FLASHING. PROBLEM WILL GO AWAY FOR 30 SECONDS, THAN COMES RIGHT BACK. CHECK ENGINE LIGHT ON, BLOWER FAN AND BLEND DOOR CODES. THIS HAPPENS WHILE VEHICLE IS IN MOTION. REGARDLESS OF WHEN AND WHERE. ODOR OF BURNING ELECTRICAL/WIRES CAME OUT OF VENTS.
Additional Notes:
JEEP IS BRAND NEW, HAS 1700 MILES ON IT. WITHOUT WARNING, HEAT TURNS ON FULL SPEED OUT THE VENTS, CAN NOT TURN OFF, TURN SIGNALS DO NOT WORK, REAR CAMERA AND PARK ASSIST DISABLED, 4 WHEEL DRIVE INOPERABLE, INSTRUMENT CLUSTER INOPERABLE, RADIO INOPERABLE. OUT DOOR TEMPERATURE READS 3 DASHES. HAZARD LIGHTS INOPERABLE. ODOMETER FLASHING. PROBLEM WILL GO AWAY FOR 30 SECONDS, THAN COMES RIGHT BACK. CHECK ENGINE LIGHT ON, BLOWER FAN AND BLEND DOOR CODES. THIS HAPPENS WHILE VEHICLE IS IN MOTION. REGARDLESS OF WHEN AND WHERE. ODOR OF BURNING ELECTRICAL/WIRES CAME OUT OF VENTS.
Mfg Campaign: 11011582
Recall Date: Jul 30, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
JEEP IS BRAND NEW, HAS 1700 MILES ON IT. WITHOUT WARNING, HEAT TURNS ON FULL SPEED OUT THE VENTS, CAN NOT TURN OFF, TURN SIGNALS DO NOT WORK, REAR CAMERA AND PARK ASSIST DISABLED, 4 WHEEL DRIVE INOPERABLE, INSTRUMENT CLUSTER INOPERABLE, RADIO INOPERABLE. OUT DOOR TEMPERATURE READS 3 DASHES. HAZARD LIGHTS INOPERABLE. ODOMETER FLASHING. PROBLEM WILL GO AWAY FOR 30 SECONDS, THAN COMES RIGHT BACK. CHECK ENGINE LIGHT ON, BLOWER FAN AND BLEND DOOR CODES. THIS HAPPENS WHILE VEHICLE IS IN MOTION. REGARDLESS OF WHEN AND WHERE. ODOR OF BURNING ELECTRICAL/WIRES CAME OUT OF VENTS.
Corrective Action:
JEEP IS BRAND NEW, HAS 1700 MILES ON IT. WITHOUT WARNING, HEAT TURNS ON FULL SPEED OUT THE VENTS, CAN NOT TURN OFF, TURN SIGNALS DO NOT WORK, REAR CAMERA AND PARK ASSIST DISABLED, 4 WHEEL DRIVE INOPERABLE, INSTRUMENT CLUSTER INOPERABLE, RADIO INOPERABLE. OUT DOOR TEMPERATURE READS 3 DASHES. HAZARD LIGHTS INOPERABLE. ODOMETER FLASHING. PROBLEM WILL GO AWAY FOR 30 SECONDS, THAN COMES RIGHT BACK. CHECK ENGINE LIGHT ON, BLOWER FAN AND BLEND DOOR CODES. THIS HAPPENS WHILE VEHICLE IS IN MOTION. REGARDLESS OF WHEN AND WHERE. ODOR OF BURNING ELECTRICAL/WIRES CAME OUT OF VENTS.
Additional Notes:
JEEP IS BRAND NEW, HAS 1700 MILES ON IT. WITHOUT WARNING, HEAT TURNS ON FULL SPEED OUT THE VENTS, CAN NOT TURN OFF, TURN SIGNALS DO NOT WORK, REAR CAMERA AND PARK ASSIST DISABLED, 4 WHEEL DRIVE INOPERABLE, INSTRUMENT CLUSTER INOPERABLE, RADIO INOPERABLE. OUT DOOR TEMPERATURE READS 3 DASHES. HAZARD LIGHTS INOPERABLE. ODOMETER FLASHING. PROBLEM WILL GO AWAY FOR 30 SECONDS, THAN COMES RIGHT BACK. CHECK ENGINE LIGHT ON, BLOWER FAN AND BLEND DOOR CODES. THIS HAPPENS WHILE VEHICLE IS IN MOTION. REGARDLESS OF WHEN AND WHERE. ODOR OF BURNING ELECTRICAL/WIRES CAME OUT OF VENTS.
Mfg Campaign: 11011582
Recall Date: Jul 30, 2017
Chrysler (fca Us, Llc)
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
JEEP IS BRAND NEW, HAS 1700 MILES ON IT. WITHOUT WARNING, HEAT TURNS ON FULL SPEED OUT THE VENTS, CAN NOT TURN OFF, TURN SIGNALS DO NOT WORK, REAR CAMERA AND PARK ASSIST DISABLED, 4 WHEEL DRIVE INOPERABLE, INSTRUMENT CLUSTER INOPERABLE, RADIO INOPERABLE. OUT DOOR TEMPERATURE READS 3 DASHES. HAZARD LIGHTS INOPERABLE. ODOMETER FLASHING. PROBLEM WILL GO AWAY FOR 30 SECONDS, THAN COMES RIGHT BACK. CHECK ENGINE LIGHT ON, BLOWER FAN AND BLEND DOOR CODES. THIS HAPPENS WHILE VEHICLE IS IN MOTION. REGARDLESS OF WHEN AND WHERE. ODOR OF BURNING ELECTRICAL/WIRES CAME OUT OF VENTS.
Corrective Action:
JEEP IS BRAND NEW, HAS 1700 MILES ON IT. WITHOUT WARNING, HEAT TURNS ON FULL SPEED OUT THE VENTS, CAN NOT TURN OFF, TURN SIGNALS DO NOT WORK, REAR CAMERA AND PARK ASSIST DISABLED, 4 WHEEL DRIVE INOPERABLE, INSTRUMENT CLUSTER INOPERABLE, RADIO INOPERABLE. OUT DOOR TEMPERATURE READS 3 DASHES. HAZARD LIGHTS INOPERABLE. ODOMETER FLASHING. PROBLEM WILL GO AWAY FOR 30 SECONDS, THAN COMES RIGHT BACK. CHECK ENGINE LIGHT ON, BLOWER FAN AND BLEND DOOR CODES. THIS HAPPENS WHILE VEHICLE IS IN MOTION. REGARDLESS OF WHEN AND WHERE. ODOR OF BURNING ELECTRICAL/WIRES CAME OUT OF VENTS.
Additional Notes:
JEEP IS BRAND NEW, HAS 1700 MILES ON IT. WITHOUT WARNING, HEAT TURNS ON FULL SPEED OUT THE VENTS, CAN NOT TURN OFF, TURN SIGNALS DO NOT WORK, REAR CAMERA AND PARK ASSIST DISABLED, 4 WHEEL DRIVE INOPERABLE, INSTRUMENT CLUSTER INOPERABLE, RADIO INOPERABLE. OUT DOOR TEMPERATURE READS 3 DASHES. HAZARD LIGHTS INOPERABLE. ODOMETER FLASHING. PROBLEM WILL GO AWAY FOR 30 SECONDS, THAN COMES RIGHT BACK. CHECK ENGINE LIGHT ON, BLOWER FAN AND BLEND DOOR CODES. THIS HAPPENS WHILE VEHICLE IS IN MOTION. REGARDLESS OF WHEN AND WHERE. ODOR OF BURNING ELECTRICAL/WIRES CAME OUT OF VENTS.
Mfg Campaign: 11011582
Recall Date: Jul 30, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
HAD CAR 3 WEEKS 214 MILES, WHEN STARTING VEHICLE -CHECK ENGINE LIGHT CAME ON. DEALER STATES COMPUTER CONTROL MODULE MALFUNCTION , NOW 31 DAYS LATER NO FIX CHRYSLER HAS DETERMINED CAR TO BE DECLARED A LEMON. DEALER STATES CAN BE 4 WEEKS BEFORE REPLACEMENT VEHICLE. DEALER HAS TREATED US WELL, BEEN IN A LOANER FOR THE 31 DAYS WILL HAVE LOANER UNTIL NEW VEHICLE OBTAINED.
Corrective Action:
HAD CAR 3 WEEKS 214 MILES, WHEN STARTING VEHICLE -CHECK ENGINE LIGHT CAME ON. DEALER STATES COMPUTER CONTROL MODULE MALFUNCTION , NOW 31 DAYS LATER NO FIX CHRYSLER HAS DETERMINED CAR TO BE DECLARED A LEMON. DEALER STATES CAN BE 4 WEEKS BEFORE REPLACEMENT VEHICLE. DEALER HAS TREATED US WELL, BEEN IN A LOANER FOR THE 31 DAYS WILL HAVE LOANER UNTIL NEW VEHICLE OBTAINED.
Additional Notes:
HAD CAR 3 WEEKS 214 MILES, WHEN STARTING VEHICLE -CHECK ENGINE LIGHT CAME ON. DEALER STATES COMPUTER CONTROL MODULE MALFUNCTION , NOW 31 DAYS LATER NO FIX CHRYSLER HAS DETERMINED CAR TO BE DECLARED A LEMON. DEALER STATES CAN BE 4 WEEKS BEFORE REPLACEMENT VEHICLE. DEALER HAS TREATED US WELL, BEEN IN A LOANER FOR THE 31 DAYS WILL HAVE LOANER UNTIL NEW VEHICLE OBTAINED.
Mfg Campaign: 11005817
Recall Date: Jul 17, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
HAD CAR 3 WEEKS 214 MILES, WHEN STARTING VEHICLE -CHECK ENGINE LIGHT CAME ON. DEALER STATES COMPUTER CONTROL MODULE MALFUNCTION , NOW 31 DAYS LATER NO FIX CHRYSLER HAS DETERMINED CAR TO BE DECLARED A LEMON. DEALER STATES CAN BE 4 WEEKS BEFORE REPLACEMENT VEHICLE. DEALER HAS TREATED US WELL, BEEN IN A LOANER FOR THE 31 DAYS WILL HAVE LOANER UNTIL NEW VEHICLE OBTAINED.
Corrective Action:
HAD CAR 3 WEEKS 214 MILES, WHEN STARTING VEHICLE -CHECK ENGINE LIGHT CAME ON. DEALER STATES COMPUTER CONTROL MODULE MALFUNCTION , NOW 31 DAYS LATER NO FIX CHRYSLER HAS DETERMINED CAR TO BE DECLARED A LEMON. DEALER STATES CAN BE 4 WEEKS BEFORE REPLACEMENT VEHICLE. DEALER HAS TREATED US WELL, BEEN IN A LOANER FOR THE 31 DAYS WILL HAVE LOANER UNTIL NEW VEHICLE OBTAINED.
Additional Notes:
HAD CAR 3 WEEKS 214 MILES, WHEN STARTING VEHICLE -CHECK ENGINE LIGHT CAME ON. DEALER STATES COMPUTER CONTROL MODULE MALFUNCTION , NOW 31 DAYS LATER NO FIX CHRYSLER HAS DETERMINED CAR TO BE DECLARED A LEMON. DEALER STATES CAN BE 4 WEEKS BEFORE REPLACEMENT VEHICLE. DEALER HAS TREATED US WELL, BEEN IN A LOANER FOR THE 31 DAYS WILL HAVE LOANER UNTIL NEW VEHICLE OBTAINED.
Mfg Campaign: 11005817
Recall Date: Jul 17, 2017
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