Complaints & Recalls
Official Safety Recalls - Important!
11 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V99
Recall Date: Aug 29, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V63
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: V31
Recall Date: Mar 28, 2019
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UC4
Recall Date: Dec 20, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: UA9
Recall Date: Oct 19, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U86
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U85
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U52
Recall Date: May 25, 2018
Consumer Complaints
1.9K ComplaintsChrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHOLE STATIONARY, THE JEEP HAS ACTED LIKE IT DIDN'T WANT TO START 4 SEPARATE TIMES, THE CLIMATE CHANGES ITSELF TO GO THE THE FRONT VENT ON HIGH HEAT EVERY TIME THE CAR IS TURNED ON REGARDLESS OF SETTING BEFORE TURNING OFF, AND RADIO TURNS ON AND OFF ON ITS OWN. THE AUX PORT ON THE CONSOLE WILL WORK ONE DAY AND NOT THE NEXT. WHILE DRIVING, THE CRUISE CONTROL HAS STOPPED WORKING TWICE. ALL THIS HAPPENED IN A SPAN OF TWO WEEKS.
Corrective Action:
WHOLE STATIONARY, THE JEEP HAS ACTED LIKE IT DIDN'T WANT TO START 4 SEPARATE TIMES, THE CLIMATE CHANGES ITSELF TO GO THE THE FRONT VENT ON HIGH HEAT EVERY TIME THE CAR IS TURNED ON REGARDLESS OF SETTING BEFORE TURNING OFF, AND RADIO TURNS ON AND OFF ON ITS OWN. THE AUX PORT ON THE CONSOLE WILL WORK ONE DAY AND NOT THE NEXT. WHILE DRIVING, THE CRUISE CONTROL HAS STOPPED WORKING TWICE. ALL THIS HAPPENED IN A SPAN OF TWO WEEKS.
Additional Notes:
WHOLE STATIONARY, THE JEEP HAS ACTED LIKE IT DIDN'T WANT TO START 4 SEPARATE TIMES, THE CLIMATE CHANGES ITSELF TO GO THE THE FRONT VENT ON HIGH HEAT EVERY TIME THE CAR IS TURNED ON REGARDLESS OF SETTING BEFORE TURNING OFF, AND RADIO TURNS ON AND OFF ON ITS OWN. THE AUX PORT ON THE CONSOLE WILL WORK ONE DAY AND NOT THE NEXT. WHILE DRIVING, THE CRUISE CONTROL HAS STOPPED WORKING TWICE. ALL THIS HAPPENED IN A SPAN OF TWO WEEKS.
Mfg Campaign: 11355432
Recall Date: Sep 16, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING, THE CAR SHUT OFF AND HAD TO BE RESTARTED.
Corrective Action:
WHILE DRIVING, THE CAR SHUT OFF AND HAD TO BE RESTARTED.
Additional Notes:
WHILE DRIVING, THE CAR SHUT OFF AND HAD TO BE RESTARTED.
Mfg Campaign: 11355201
Recall Date: Sep 15, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
BOUGHT CAR IN 1/20 WITH 2.4L TIGERSHARK ENGINE. USING EXCESSIVE AMOUNT OF OIL; GARAGE DID NOT DIAGNOSE AND CAR IS NOW AT JEEP DEALER. WE HAD OIL CHANGES COMPLETED AS REQUIRED AND STILL HAD TO ADD OIL BETWEEN CHANGES. AT THE LAST GARAGE VISIT THEY HAD TO ADD 2.5 QUARTS OF OIL. NO OIL LIGHT CAME ON AT ANY TIME. WHEN CAR STARTED RUNNING ROUGH AND WANTED TO STALL WE TOOK IMMEDIATELY TO GARAGE. THEY SAY WE NEED A REBUILT OR NEW ENGINE BECAUSE OF THE OIL CONSUMPTION. WE ARE WORKING SENIORS WITH ONLY ONE VEHICLE! A $3,000 BILL IS RIDICULOUS ESPECIALLY SINCE WE FOUND THAT THIS ENGINE HAS HAD THE SAME PROBLEM SINCE 2012!
Corrective Action:
BOUGHT CAR IN 1/20 WITH 2.4L TIGERSHARK ENGINE. USING EXCESSIVE AMOUNT OF OIL; GARAGE DID NOT DIAGNOSE AND CAR IS NOW AT JEEP DEALER. WE HAD OIL CHANGES COMPLETED AS REQUIRED AND STILL HAD TO ADD OIL BETWEEN CHANGES. AT THE LAST GARAGE VISIT THEY HAD TO ADD 2.5 QUARTS OF OIL. NO OIL LIGHT CAME ON AT ANY TIME. WHEN CAR STARTED RUNNING ROUGH AND WANTED TO STALL WE TOOK IMMEDIATELY TO GARAGE. THEY SAY WE NEED A REBUILT OR NEW ENGINE BECAUSE OF THE OIL CONSUMPTION. WE ARE WORKING SENIORS WITH ONLY ONE VEHICLE! A $3,000 BILL IS RIDICULOUS ESPECIALLY SINCE WE FOUND THAT THIS ENGINE HAS HAD THE SAME PROBLEM SINCE 2012!
Additional Notes:
BOUGHT CAR IN 1/20 WITH 2.4L TIGERSHARK ENGINE. USING EXCESSIVE AMOUNT OF OIL; GARAGE DID NOT DIAGNOSE AND CAR IS NOW AT JEEP DEALER. WE HAD OIL CHANGES COMPLETED AS REQUIRED AND STILL HAD TO ADD OIL BETWEEN CHANGES. AT THE LAST GARAGE VISIT THEY HAD TO ADD 2.5 QUARTS OF OIL. NO OIL LIGHT CAME ON AT ANY TIME. WHEN CAR STARTED RUNNING ROUGH AND WANTED TO STALL WE TOOK IMMEDIATELY TO GARAGE. THEY SAY WE NEED A REBUILT OR NEW ENGINE BECAUSE OF THE OIL CONSUMPTION. WE ARE WORKING SENIORS WITH ONLY ONE VEHICLE! A $3,000 BILL IS RIDICULOUS ESPECIALLY SINCE WE FOUND THAT THIS ENGINE HAS HAD THE SAME PROBLEM SINCE 2012!
Mfg Campaign: 11354834
Recall Date: Sep 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
BOUGHT CAR IN 1/20 WITH 2.4L TIGERSHARK ENGINE. USING EXCESSIVE AMOUNT OF OIL; GARAGE DID NOT DIAGNOSE AND CAR IS NOW AT JEEP DEALER. WE HAD OIL CHANGES COMPLETED AS REQUIRED AND STILL HAD TO ADD OIL BETWEEN CHANGES. AT THE LAST GARAGE VISIT THEY HAD TO ADD 2.5 QUARTS OF OIL. NO OIL LIGHT CAME ON AT ANY TIME. WHEN CAR STARTED RUNNING ROUGH AND WANTED TO STALL WE TOOK IMMEDIATELY TO GARAGE. THEY SAY WE NEED A REBUILT OR NEW ENGINE BECAUSE OF THE OIL CONSUMPTION. WE ARE WORKING SENIORS WITH ONLY ONE VEHICLE! A $3,000 BILL IS RIDICULOUS ESPECIALLY SINCE WE FOUND THAT THIS ENGINE HAS HAD THE SAME PROBLEM SINCE 2012!
Corrective Action:
BOUGHT CAR IN 1/20 WITH 2.4L TIGERSHARK ENGINE. USING EXCESSIVE AMOUNT OF OIL; GARAGE DID NOT DIAGNOSE AND CAR IS NOW AT JEEP DEALER. WE HAD OIL CHANGES COMPLETED AS REQUIRED AND STILL HAD TO ADD OIL BETWEEN CHANGES. AT THE LAST GARAGE VISIT THEY HAD TO ADD 2.5 QUARTS OF OIL. NO OIL LIGHT CAME ON AT ANY TIME. WHEN CAR STARTED RUNNING ROUGH AND WANTED TO STALL WE TOOK IMMEDIATELY TO GARAGE. THEY SAY WE NEED A REBUILT OR NEW ENGINE BECAUSE OF THE OIL CONSUMPTION. WE ARE WORKING SENIORS WITH ONLY ONE VEHICLE! A $3,000 BILL IS RIDICULOUS ESPECIALLY SINCE WE FOUND THAT THIS ENGINE HAS HAD THE SAME PROBLEM SINCE 2012!
Additional Notes:
BOUGHT CAR IN 1/20 WITH 2.4L TIGERSHARK ENGINE. USING EXCESSIVE AMOUNT OF OIL; GARAGE DID NOT DIAGNOSE AND CAR IS NOW AT JEEP DEALER. WE HAD OIL CHANGES COMPLETED AS REQUIRED AND STILL HAD TO ADD OIL BETWEEN CHANGES. AT THE LAST GARAGE VISIT THEY HAD TO ADD 2.5 QUARTS OF OIL. NO OIL LIGHT CAME ON AT ANY TIME. WHEN CAR STARTED RUNNING ROUGH AND WANTED TO STALL WE TOOK IMMEDIATELY TO GARAGE. THEY SAY WE NEED A REBUILT OR NEW ENGINE BECAUSE OF THE OIL CONSUMPTION. WE ARE WORKING SENIORS WITH ONLY ONE VEHICLE! A $3,000 BILL IS RIDICULOUS ESPECIALLY SINCE WE FOUND THAT THIS ENGINE HAS HAD THE SAME PROBLEM SINCE 2012!
Mfg Campaign: 11354834
Recall Date: Sep 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2019 JEEP CHEROKEE LATITUDE. THE CONTACT STATED THAT WHILE DRIVING ON A DAMP ROAD AT 45 MPH, THE VEHICLE INDEPENDENTLY WENT INTO PARK WHICH CAUSED THE WHEELS TO LOCK AS SEVERAL UNKNOWN WARNING LIGHTS APPEARED ON THE INSTRUMENT PANEL. DUE TO THE CONTACT LOSING CONTROL OF THE VEHICLE, THE VEHICLE SLID OFF THE SIDE OF ROAD AND HIT SEVERAL METAL POLES LOCATED IN A FARM YARD. ONCE THE VEHICLE CAME TO A HALT, THE CONTACT SHUT OFF THE VEHICLE AND DISCOVERED THAT THE FRONT DRIVER SIDE TIRE HAD DETACHED FROM THE VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS NOT FILED AND NO INJURIES AS WERE REPORTED. THE CONTACT WAS ABLE TO CHANGE THE DRIVER SIDE TIRE WITH A SPARE AND DROVE THE VEHICLE HOME. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC WHERE INSURANCE DEEMED THE VEHICLE A TOTAL LOSS. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. *DT*JB
Corrective Action:
TL* THE CONTACT OWNED A 2019 JEEP CHEROKEE LATITUDE. THE CONTACT STATED THAT WHILE DRIVING ON A DAMP ROAD AT 45 MPH, THE VEHICLE INDEPENDENTLY WENT INTO PARK WHICH CAUSED THE WHEELS TO LOCK AS SEVERAL UNKNOWN WARNING LIGHTS APPEARED ON THE INSTRUMENT PANEL. DUE TO THE CONTACT LOSING CONTROL OF THE VEHICLE, THE VEHICLE SLID OFF THE SIDE OF ROAD AND HIT SEVERAL METAL POLES LOCATED IN A FARM YARD. ONCE THE VEHICLE CAME TO A HALT, THE CONTACT SHUT OFF THE VEHICLE AND DISCOVERED THAT THE FRONT DRIVER SIDE TIRE HAD DETACHED FROM THE VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS NOT FILED AND NO INJURIES AS WERE REPORTED. THE CONTACT WAS ABLE TO CHANGE THE DRIVER SIDE TIRE WITH A SPARE AND DROVE THE VEHICLE HOME. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC WHERE INSURANCE DEEMED THE VEHICLE A TOTAL LOSS. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. *DT*JB
Additional Notes:
TL* THE CONTACT OWNED A 2019 JEEP CHEROKEE LATITUDE. THE CONTACT STATED THAT WHILE DRIVING ON A DAMP ROAD AT 45 MPH, THE VEHICLE INDEPENDENTLY WENT INTO PARK WHICH CAUSED THE WHEELS TO LOCK AS SEVERAL UNKNOWN WARNING LIGHTS APPEARED ON THE INSTRUMENT PANEL. DUE TO THE CONTACT LOSING CONTROL OF THE VEHICLE, THE VEHICLE SLID OFF THE SIDE OF ROAD AND HIT SEVERAL METAL POLES LOCATED IN A FARM YARD. ONCE THE VEHICLE CAME TO A HALT, THE CONTACT SHUT OFF THE VEHICLE AND DISCOVERED THAT THE FRONT DRIVER SIDE TIRE HAD DETACHED FROM THE VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS NOT FILED AND NO INJURIES AS WERE REPORTED. THE CONTACT WAS ABLE TO CHANGE THE DRIVER SIDE TIRE WITH A SPARE AND DROVE THE VEHICLE HOME. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC WHERE INSURANCE DEEMED THE VEHICLE A TOTAL LOSS. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. *DT*JB
Mfg Campaign: 11354994
Recall Date: Sep 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNED A 2019 JEEP CHEROKEE LATITUDE. THE CONTACT STATED THAT WHILE DRIVING ON A DAMP ROAD AT 45 MPH, THE VEHICLE INDEPENDENTLY WENT INTO PARK WHICH CAUSED THE WHEELS TO LOCK AS SEVERAL UNKNOWN WARNING LIGHTS APPEARED ON THE INSTRUMENT PANEL. DUE TO THE CONTACT LOSING CONTROL OF THE VEHICLE, THE VEHICLE SLID OFF THE SIDE OF ROAD AND HIT SEVERAL METAL POLES LOCATED IN A FARM YARD. ONCE THE VEHICLE CAME TO A HALT, THE CONTACT SHUT OFF THE VEHICLE AND DISCOVERED THAT THE FRONT DRIVER SIDE TIRE HAD DETACHED FROM THE VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS NOT FILED AND NO INJURIES AS WERE REPORTED. THE CONTACT WAS ABLE TO CHANGE THE DRIVER SIDE TIRE WITH A SPARE AND DROVE THE VEHICLE HOME. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC WHERE INSURANCE DEEMED THE VEHICLE A TOTAL LOSS. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. *DT*JB
Corrective Action:
TL* THE CONTACT OWNED A 2019 JEEP CHEROKEE LATITUDE. THE CONTACT STATED THAT WHILE DRIVING ON A DAMP ROAD AT 45 MPH, THE VEHICLE INDEPENDENTLY WENT INTO PARK WHICH CAUSED THE WHEELS TO LOCK AS SEVERAL UNKNOWN WARNING LIGHTS APPEARED ON THE INSTRUMENT PANEL. DUE TO THE CONTACT LOSING CONTROL OF THE VEHICLE, THE VEHICLE SLID OFF THE SIDE OF ROAD AND HIT SEVERAL METAL POLES LOCATED IN A FARM YARD. ONCE THE VEHICLE CAME TO A HALT, THE CONTACT SHUT OFF THE VEHICLE AND DISCOVERED THAT THE FRONT DRIVER SIDE TIRE HAD DETACHED FROM THE VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS NOT FILED AND NO INJURIES AS WERE REPORTED. THE CONTACT WAS ABLE TO CHANGE THE DRIVER SIDE TIRE WITH A SPARE AND DROVE THE VEHICLE HOME. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC WHERE INSURANCE DEEMED THE VEHICLE A TOTAL LOSS. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. *DT*JB
Additional Notes:
TL* THE CONTACT OWNED A 2019 JEEP CHEROKEE LATITUDE. THE CONTACT STATED THAT WHILE DRIVING ON A DAMP ROAD AT 45 MPH, THE VEHICLE INDEPENDENTLY WENT INTO PARK WHICH CAUSED THE WHEELS TO LOCK AS SEVERAL UNKNOWN WARNING LIGHTS APPEARED ON THE INSTRUMENT PANEL. DUE TO THE CONTACT LOSING CONTROL OF THE VEHICLE, THE VEHICLE SLID OFF THE SIDE OF ROAD AND HIT SEVERAL METAL POLES LOCATED IN A FARM YARD. ONCE THE VEHICLE CAME TO A HALT, THE CONTACT SHUT OFF THE VEHICLE AND DISCOVERED THAT THE FRONT DRIVER SIDE TIRE HAD DETACHED FROM THE VEHICLE. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. A POLICE REPORT WAS NOT FILED AND NO INJURIES AS WERE REPORTED. THE CONTACT WAS ABLE TO CHANGE THE DRIVER SIDE TIRE WITH A SPARE AND DROVE THE VEHICLE HOME. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC WHERE INSURANCE DEEMED THE VEHICLE A TOTAL LOSS. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. THE VIN WAS UNAVAILABLE AT THE TIME OF THE COMPLAINT. *DT*JB
Mfg Campaign: 11354994
Recall Date: Sep 14, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ON TUESDAY, SEPTEMBER 8, 2020 AT APPROXIMATELY 1130 HOURS, MY RECENTLY PURCHASED 2019 JEEP CHEROKEE LATITUDE PLUS 4X4 WITH 30,000 MILES LOCKED UP AT A SPEED APPROXIMATELY 30 PLUS MPH, WHILE ENTERING AN INTERSTATE ON RAMP. A TRACTOR TRAILER TRAVELING AT APPROXIMATELY 50 MILES AN HOUR NARROWLY AVOIDED ME IN A NEAR HEAD ON / T-BONE ACCIDENT. MY VEHICLES ENGINE REVVED PRIOR TO MY TRANSMISSION MAKING TREMENDOUS NOISE AND SUDDENLY MY VEHICLE FELT AS IF I HAD JUST HIT A SOLID CONCRETE WALL. MY VEHICLE LOST ALL STEERING AND I HAD ZERO CONTROL OVER WHERE THE VEHICLE WAS TRAVELING. MY DASH LIT UP WITH EVERY LIGHT AND MY PARKING BRAKE WAS ALSO ENGAGED. IF THIS HAD HAPPENED A SECOND LATER, I WOULDN'T BE ALIVE! IF THIS HAD HAPPENED ON THE INTERSTATE AT 70 MPH I CAN'T IMAGINE WHAT DAMAGE THIS VEHICLE WOULD HAVE CAUSE PHYSICALLY TO ME OR ANY PASSENGER. LET ALONE WHO THIS VEHICLE WOULD HAVE HURT. ALL THESE ENGINES AND TRANSMISSIONS SHOULD BE RECALLED, THEY WILL KILL SOMEONE. THE TRANSMISSION WILL DAMAGE THE ENGINE AND VICE VERSA, SO RECALLING ONE AFTER IT DAMAGED THE OTHER, IS LIKE PUTTING A BAND AID ON A TURD! NORTHBOUND INTERSTATE 77 ON RAMP AT THE POCATALICO ENTRANCE (I HAVE OWNED THIS VEHICLE APPROXIMATELY 3 WEEKS AND THIS IS MY FIRST VEHICLE PURCHASE). AGAIN, I WOULD ASK THE NHTSA TO RECALL ALL THE ENGINES AND TRANSMISSIONS FOR THIS VEHICLE, THESE ARE LEMON'S WHICH WILL KILL, IF THEY HAVEN'T ALREADY. I HAVE SEEN THE JEEP LAWSUIT FOR THE 2014, 2015'S. PLEASE STOP THEM FROM SELLING THESE POWERTRAINS FOR THE 2019'S! OR AT LEAST MAKE JEEP RECALL THEM. THIS IS FRAUD. IF IT'S NOT, I DON'T KNOW WHAT IS. SO I'M STUCK WITH A VEHICLE THAT CAN KILL ME, YOU GUYS ARE THE ONLY ONES THAT CAN STOP THIS. THANKS 🙏
Corrective Action:
ON TUESDAY, SEPTEMBER 8, 2020 AT APPROXIMATELY 1130 HOURS, MY RECENTLY PURCHASED 2019 JEEP CHEROKEE LATITUDE PLUS 4X4 WITH 30,000 MILES LOCKED UP AT A SPEED APPROXIMATELY 30 PLUS MPH, WHILE ENTERING AN INTERSTATE ON RAMP. A TRACTOR TRAILER TRAVELING AT APPROXIMATELY 50 MILES AN HOUR NARROWLY AVOIDED ME IN A NEAR HEAD ON / T-BONE ACCIDENT. MY VEHICLES ENGINE REVVED PRIOR TO MY TRANSMISSION MAKING TREMENDOUS NOISE AND SUDDENLY MY VEHICLE FELT AS IF I HAD JUST HIT A SOLID CONCRETE WALL. MY VEHICLE LOST ALL STEERING AND I HAD ZERO CONTROL OVER WHERE THE VEHICLE WAS TRAVELING. MY DASH LIT UP WITH EVERY LIGHT AND MY PARKING BRAKE WAS ALSO ENGAGED. IF THIS HAD HAPPENED A SECOND LATER, I WOULDN'T BE ALIVE! IF THIS HAD HAPPENED ON THE INTERSTATE AT 70 MPH I CAN'T IMAGINE WHAT DAMAGE THIS VEHICLE WOULD HAVE CAUSE PHYSICALLY TO ME OR ANY PASSENGER. LET ALONE WHO THIS VEHICLE WOULD HAVE HURT. ALL THESE ENGINES AND TRANSMISSIONS SHOULD BE RECALLED, THEY WILL KILL SOMEONE. THE TRANSMISSION WILL DAMAGE THE ENGINE AND VICE VERSA, SO RECALLING ONE AFTER IT DAMAGED THE OTHER, IS LIKE PUTTING A BAND AID ON A TURD! NORTHBOUND INTERSTATE 77 ON RAMP AT THE POCATALICO ENTRANCE (I HAVE OWNED THIS VEHICLE APPROXIMATELY 3 WEEKS AND THIS IS MY FIRST VEHICLE PURCHASE). AGAIN, I WOULD ASK THE NHTSA TO RECALL ALL THE ENGINES AND TRANSMISSIONS FOR THIS VEHICLE, THESE ARE LEMON'S WHICH WILL KILL, IF THEY HAVEN'T ALREADY. I HAVE SEEN THE JEEP LAWSUIT FOR THE 2014, 2015'S. PLEASE STOP THEM FROM SELLING THESE POWERTRAINS FOR THE 2019'S! OR AT LEAST MAKE JEEP RECALL THEM. THIS IS FRAUD. IF IT'S NOT, I DON'T KNOW WHAT IS. SO I'M STUCK WITH A VEHICLE THAT CAN KILL ME, YOU GUYS ARE THE ONLY ONES THAT CAN STOP THIS. THANKS 🙏
Additional Notes:
ON TUESDAY, SEPTEMBER 8, 2020 AT APPROXIMATELY 1130 HOURS, MY RECENTLY PURCHASED 2019 JEEP CHEROKEE LATITUDE PLUS 4X4 WITH 30,000 MILES LOCKED UP AT A SPEED APPROXIMATELY 30 PLUS MPH, WHILE ENTERING AN INTERSTATE ON RAMP. A TRACTOR TRAILER TRAVELING AT APPROXIMATELY 50 MILES AN HOUR NARROWLY AVOIDED ME IN A NEAR HEAD ON / T-BONE ACCIDENT. MY VEHICLES ENGINE REVVED PRIOR TO MY TRANSMISSION MAKING TREMENDOUS NOISE AND SUDDENLY MY VEHICLE FELT AS IF I HAD JUST HIT A SOLID CONCRETE WALL. MY VEHICLE LOST ALL STEERING AND I HAD ZERO CONTROL OVER WHERE THE VEHICLE WAS TRAVELING. MY DASH LIT UP WITH EVERY LIGHT AND MY PARKING BRAKE WAS ALSO ENGAGED. IF THIS HAD HAPPENED A SECOND LATER, I WOULDN'T BE ALIVE! IF THIS HAD HAPPENED ON THE INTERSTATE AT 70 MPH I CAN'T IMAGINE WHAT DAMAGE THIS VEHICLE WOULD HAVE CAUSE PHYSICALLY TO ME OR ANY PASSENGER. LET ALONE WHO THIS VEHICLE WOULD HAVE HURT. ALL THESE ENGINES AND TRANSMISSIONS SHOULD BE RECALLED, THEY WILL KILL SOMEONE. THE TRANSMISSION WILL DAMAGE THE ENGINE AND VICE VERSA, SO RECALLING ONE AFTER IT DAMAGED THE OTHER, IS LIKE PUTTING A BAND AID ON A TURD! NORTHBOUND INTERSTATE 77 ON RAMP AT THE POCATALICO ENTRANCE (I HAVE OWNED THIS VEHICLE APPROXIMATELY 3 WEEKS AND THIS IS MY FIRST VEHICLE PURCHASE). AGAIN, I WOULD ASK THE NHTSA TO RECALL ALL THE ENGINES AND TRANSMISSIONS FOR THIS VEHICLE, THESE ARE LEMON'S WHICH WILL KILL, IF THEY HAVEN'T ALREADY. I HAVE SEEN THE JEEP LAWSUIT FOR THE 2014, 2015'S. PLEASE STOP THEM FROM SELLING THESE POWERTRAINS FOR THE 2019'S! OR AT LEAST MAKE JEEP RECALL THEM. THIS IS FRAUD. IF IT'S NOT, I DON'T KNOW WHAT IS. SO I'M STUCK WITH A VEHICLE THAT CAN KILL ME, YOU GUYS ARE THE ONLY ONES THAT CAN STOP THIS. THANKS 🙏
Mfg Campaign: 11354493
Recall Date: Sep 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
ON TUESDAY, SEPTEMBER 8, 2020 AT APPROXIMATELY 1130 HOURS, MY RECENTLY PURCHASED 2019 JEEP CHEROKEE LATITUDE PLUS 4X4 WITH 30,000 MILES LOCKED UP AT A SPEED APPROXIMATELY 30 PLUS MPH, WHILE ENTERING AN INTERSTATE ON RAMP. A TRACTOR TRAILER TRAVELING AT APPROXIMATELY 50 MILES AN HOUR NARROWLY AVOIDED ME IN A NEAR HEAD ON / T-BONE ACCIDENT. MY VEHICLES ENGINE REVVED PRIOR TO MY TRANSMISSION MAKING TREMENDOUS NOISE AND SUDDENLY MY VEHICLE FELT AS IF I HAD JUST HIT A SOLID CONCRETE WALL. MY VEHICLE LOST ALL STEERING AND I HAD ZERO CONTROL OVER WHERE THE VEHICLE WAS TRAVELING. MY DASH LIT UP WITH EVERY LIGHT AND MY PARKING BRAKE WAS ALSO ENGAGED. IF THIS HAD HAPPENED A SECOND LATER, I WOULDN'T BE ALIVE! IF THIS HAD HAPPENED ON THE INTERSTATE AT 70 MPH I CAN'T IMAGINE WHAT DAMAGE THIS VEHICLE WOULD HAVE CAUSE PHYSICALLY TO ME OR ANY PASSENGER. LET ALONE WHO THIS VEHICLE WOULD HAVE HURT. ALL THESE ENGINES AND TRANSMISSIONS SHOULD BE RECALLED, THEY WILL KILL SOMEONE. THE TRANSMISSION WILL DAMAGE THE ENGINE AND VICE VERSA, SO RECALLING ONE AFTER IT DAMAGED THE OTHER, IS LIKE PUTTING A BAND AID ON A TURD! NORTHBOUND INTERSTATE 77 ON RAMP AT THE POCATALICO ENTRANCE (I HAVE OWNED THIS VEHICLE APPROXIMATELY 3 WEEKS AND THIS IS MY FIRST VEHICLE PURCHASE). AGAIN, I WOULD ASK THE NHTSA TO RECALL ALL THE ENGINES AND TRANSMISSIONS FOR THIS VEHICLE, THESE ARE LEMON'S WHICH WILL KILL, IF THEY HAVEN'T ALREADY. I HAVE SEEN THE JEEP LAWSUIT FOR THE 2014, 2015'S. PLEASE STOP THEM FROM SELLING THESE POWERTRAINS FOR THE 2019'S! OR AT LEAST MAKE JEEP RECALL THEM. THIS IS FRAUD. IF IT'S NOT, I DON'T KNOW WHAT IS. SO I'M STUCK WITH A VEHICLE THAT CAN KILL ME, YOU GUYS ARE THE ONLY ONES THAT CAN STOP THIS. THANKS 🙏
Corrective Action:
ON TUESDAY, SEPTEMBER 8, 2020 AT APPROXIMATELY 1130 HOURS, MY RECENTLY PURCHASED 2019 JEEP CHEROKEE LATITUDE PLUS 4X4 WITH 30,000 MILES LOCKED UP AT A SPEED APPROXIMATELY 30 PLUS MPH, WHILE ENTERING AN INTERSTATE ON RAMP. A TRACTOR TRAILER TRAVELING AT APPROXIMATELY 50 MILES AN HOUR NARROWLY AVOIDED ME IN A NEAR HEAD ON / T-BONE ACCIDENT. MY VEHICLES ENGINE REVVED PRIOR TO MY TRANSMISSION MAKING TREMENDOUS NOISE AND SUDDENLY MY VEHICLE FELT AS IF I HAD JUST HIT A SOLID CONCRETE WALL. MY VEHICLE LOST ALL STEERING AND I HAD ZERO CONTROL OVER WHERE THE VEHICLE WAS TRAVELING. MY DASH LIT UP WITH EVERY LIGHT AND MY PARKING BRAKE WAS ALSO ENGAGED. IF THIS HAD HAPPENED A SECOND LATER, I WOULDN'T BE ALIVE! IF THIS HAD HAPPENED ON THE INTERSTATE AT 70 MPH I CAN'T IMAGINE WHAT DAMAGE THIS VEHICLE WOULD HAVE CAUSE PHYSICALLY TO ME OR ANY PASSENGER. LET ALONE WHO THIS VEHICLE WOULD HAVE HURT. ALL THESE ENGINES AND TRANSMISSIONS SHOULD BE RECALLED, THEY WILL KILL SOMEONE. THE TRANSMISSION WILL DAMAGE THE ENGINE AND VICE VERSA, SO RECALLING ONE AFTER IT DAMAGED THE OTHER, IS LIKE PUTTING A BAND AID ON A TURD! NORTHBOUND INTERSTATE 77 ON RAMP AT THE POCATALICO ENTRANCE (I HAVE OWNED THIS VEHICLE APPROXIMATELY 3 WEEKS AND THIS IS MY FIRST VEHICLE PURCHASE). AGAIN, I WOULD ASK THE NHTSA TO RECALL ALL THE ENGINES AND TRANSMISSIONS FOR THIS VEHICLE, THESE ARE LEMON'S WHICH WILL KILL, IF THEY HAVEN'T ALREADY. I HAVE SEEN THE JEEP LAWSUIT FOR THE 2014, 2015'S. PLEASE STOP THEM FROM SELLING THESE POWERTRAINS FOR THE 2019'S! OR AT LEAST MAKE JEEP RECALL THEM. THIS IS FRAUD. IF IT'S NOT, I DON'T KNOW WHAT IS. SO I'M STUCK WITH A VEHICLE THAT CAN KILL ME, YOU GUYS ARE THE ONLY ONES THAT CAN STOP THIS. THANKS 🙏
Additional Notes:
ON TUESDAY, SEPTEMBER 8, 2020 AT APPROXIMATELY 1130 HOURS, MY RECENTLY PURCHASED 2019 JEEP CHEROKEE LATITUDE PLUS 4X4 WITH 30,000 MILES LOCKED UP AT A SPEED APPROXIMATELY 30 PLUS MPH, WHILE ENTERING AN INTERSTATE ON RAMP. A TRACTOR TRAILER TRAVELING AT APPROXIMATELY 50 MILES AN HOUR NARROWLY AVOIDED ME IN A NEAR HEAD ON / T-BONE ACCIDENT. MY VEHICLES ENGINE REVVED PRIOR TO MY TRANSMISSION MAKING TREMENDOUS NOISE AND SUDDENLY MY VEHICLE FELT AS IF I HAD JUST HIT A SOLID CONCRETE WALL. MY VEHICLE LOST ALL STEERING AND I HAD ZERO CONTROL OVER WHERE THE VEHICLE WAS TRAVELING. MY DASH LIT UP WITH EVERY LIGHT AND MY PARKING BRAKE WAS ALSO ENGAGED. IF THIS HAD HAPPENED A SECOND LATER, I WOULDN'T BE ALIVE! IF THIS HAD HAPPENED ON THE INTERSTATE AT 70 MPH I CAN'T IMAGINE WHAT DAMAGE THIS VEHICLE WOULD HAVE CAUSE PHYSICALLY TO ME OR ANY PASSENGER. LET ALONE WHO THIS VEHICLE WOULD HAVE HURT. ALL THESE ENGINES AND TRANSMISSIONS SHOULD BE RECALLED, THEY WILL KILL SOMEONE. THE TRANSMISSION WILL DAMAGE THE ENGINE AND VICE VERSA, SO RECALLING ONE AFTER IT DAMAGED THE OTHER, IS LIKE PUTTING A BAND AID ON A TURD! NORTHBOUND INTERSTATE 77 ON RAMP AT THE POCATALICO ENTRANCE (I HAVE OWNED THIS VEHICLE APPROXIMATELY 3 WEEKS AND THIS IS MY FIRST VEHICLE PURCHASE). AGAIN, I WOULD ASK THE NHTSA TO RECALL ALL THE ENGINES AND TRANSMISSIONS FOR THIS VEHICLE, THESE ARE LEMON'S WHICH WILL KILL, IF THEY HAVEN'T ALREADY. I HAVE SEEN THE JEEP LAWSUIT FOR THE 2014, 2015'S. PLEASE STOP THEM FROM SELLING THESE POWERTRAINS FOR THE 2019'S! OR AT LEAST MAKE JEEP RECALL THEM. THIS IS FRAUD. IF IT'S NOT, I DON'T KNOW WHAT IS. SO I'M STUCK WITH A VEHICLE THAT CAN KILL ME, YOU GUYS ARE THE ONLY ONES THAT CAN STOP THIS. THANKS 🙏
Mfg Campaign: 11354493
Recall Date: Sep 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
ON TUESDAY, SEPTEMBER 8, 2020 AT APPROXIMATELY 1130 HOURS, MY RECENTLY PURCHASED 2019 JEEP CHEROKEE LATITUDE PLUS 4X4 WITH 30,000 MILES LOCKED UP AT A SPEED APPROXIMATELY 30 PLUS MPH, WHILE ENTERING AN INTERSTATE ON RAMP. A TRACTOR TRAILER TRAVELING AT APPROXIMATELY 50 MILES AN HOUR NARROWLY AVOIDED ME IN A NEAR HEAD ON / T-BONE ACCIDENT. MY VEHICLES ENGINE REVVED PRIOR TO MY TRANSMISSION MAKING TREMENDOUS NOISE AND SUDDENLY MY VEHICLE FELT AS IF I HAD JUST HIT A SOLID CONCRETE WALL. MY VEHICLE LOST ALL STEERING AND I HAD ZERO CONTROL OVER WHERE THE VEHICLE WAS TRAVELING. MY DASH LIT UP WITH EVERY LIGHT AND MY PARKING BRAKE WAS ALSO ENGAGED. IF THIS HAD HAPPENED A SECOND LATER, I WOULDN'T BE ALIVE! IF THIS HAD HAPPENED ON THE INTERSTATE AT 70 MPH I CAN'T IMAGINE WHAT DAMAGE THIS VEHICLE WOULD HAVE CAUSE PHYSICALLY TO ME OR ANY PASSENGER. LET ALONE WHO THIS VEHICLE WOULD HAVE HURT. ALL THESE ENGINES AND TRANSMISSIONS SHOULD BE RECALLED, THEY WILL KILL SOMEONE. THE TRANSMISSION WILL DAMAGE THE ENGINE AND VICE VERSA, SO RECALLING ONE AFTER IT DAMAGED THE OTHER, IS LIKE PUTTING A BAND AID ON A TURD! NORTHBOUND INTERSTATE 77 ON RAMP AT THE POCATALICO ENTRANCE (I HAVE OWNED THIS VEHICLE APPROXIMATELY 3 WEEKS AND THIS IS MY FIRST VEHICLE PURCHASE). AGAIN, I WOULD ASK THE NHTSA TO RECALL ALL THE ENGINES AND TRANSMISSIONS FOR THIS VEHICLE, THESE ARE LEMON'S WHICH WILL KILL, IF THEY HAVEN'T ALREADY. I HAVE SEEN THE JEEP LAWSUIT FOR THE 2014, 2015'S. PLEASE STOP THEM FROM SELLING THESE POWERTRAINS FOR THE 2019'S! OR AT LEAST MAKE JEEP RECALL THEM. THIS IS FRAUD. IF IT'S NOT, I DON'T KNOW WHAT IS. SO I'M STUCK WITH A VEHICLE THAT CAN KILL ME, YOU GUYS ARE THE ONLY ONES THAT CAN STOP THIS. THANKS 🙏
Corrective Action:
ON TUESDAY, SEPTEMBER 8, 2020 AT APPROXIMATELY 1130 HOURS, MY RECENTLY PURCHASED 2019 JEEP CHEROKEE LATITUDE PLUS 4X4 WITH 30,000 MILES LOCKED UP AT A SPEED APPROXIMATELY 30 PLUS MPH, WHILE ENTERING AN INTERSTATE ON RAMP. A TRACTOR TRAILER TRAVELING AT APPROXIMATELY 50 MILES AN HOUR NARROWLY AVOIDED ME IN A NEAR HEAD ON / T-BONE ACCIDENT. MY VEHICLES ENGINE REVVED PRIOR TO MY TRANSMISSION MAKING TREMENDOUS NOISE AND SUDDENLY MY VEHICLE FELT AS IF I HAD JUST HIT A SOLID CONCRETE WALL. MY VEHICLE LOST ALL STEERING AND I HAD ZERO CONTROL OVER WHERE THE VEHICLE WAS TRAVELING. MY DASH LIT UP WITH EVERY LIGHT AND MY PARKING BRAKE WAS ALSO ENGAGED. IF THIS HAD HAPPENED A SECOND LATER, I WOULDN'T BE ALIVE! IF THIS HAD HAPPENED ON THE INTERSTATE AT 70 MPH I CAN'T IMAGINE WHAT DAMAGE THIS VEHICLE WOULD HAVE CAUSE PHYSICALLY TO ME OR ANY PASSENGER. LET ALONE WHO THIS VEHICLE WOULD HAVE HURT. ALL THESE ENGINES AND TRANSMISSIONS SHOULD BE RECALLED, THEY WILL KILL SOMEONE. THE TRANSMISSION WILL DAMAGE THE ENGINE AND VICE VERSA, SO RECALLING ONE AFTER IT DAMAGED THE OTHER, IS LIKE PUTTING A BAND AID ON A TURD! NORTHBOUND INTERSTATE 77 ON RAMP AT THE POCATALICO ENTRANCE (I HAVE OWNED THIS VEHICLE APPROXIMATELY 3 WEEKS AND THIS IS MY FIRST VEHICLE PURCHASE). AGAIN, I WOULD ASK THE NHTSA TO RECALL ALL THE ENGINES AND TRANSMISSIONS FOR THIS VEHICLE, THESE ARE LEMON'S WHICH WILL KILL, IF THEY HAVEN'T ALREADY. I HAVE SEEN THE JEEP LAWSUIT FOR THE 2014, 2015'S. PLEASE STOP THEM FROM SELLING THESE POWERTRAINS FOR THE 2019'S! OR AT LEAST MAKE JEEP RECALL THEM. THIS IS FRAUD. IF IT'S NOT, I DON'T KNOW WHAT IS. SO I'M STUCK WITH A VEHICLE THAT CAN KILL ME, YOU GUYS ARE THE ONLY ONES THAT CAN STOP THIS. THANKS 🙏
Additional Notes:
ON TUESDAY, SEPTEMBER 8, 2020 AT APPROXIMATELY 1130 HOURS, MY RECENTLY PURCHASED 2019 JEEP CHEROKEE LATITUDE PLUS 4X4 WITH 30,000 MILES LOCKED UP AT A SPEED APPROXIMATELY 30 PLUS MPH, WHILE ENTERING AN INTERSTATE ON RAMP. A TRACTOR TRAILER TRAVELING AT APPROXIMATELY 50 MILES AN HOUR NARROWLY AVOIDED ME IN A NEAR HEAD ON / T-BONE ACCIDENT. MY VEHICLES ENGINE REVVED PRIOR TO MY TRANSMISSION MAKING TREMENDOUS NOISE AND SUDDENLY MY VEHICLE FELT AS IF I HAD JUST HIT A SOLID CONCRETE WALL. MY VEHICLE LOST ALL STEERING AND I HAD ZERO CONTROL OVER WHERE THE VEHICLE WAS TRAVELING. MY DASH LIT UP WITH EVERY LIGHT AND MY PARKING BRAKE WAS ALSO ENGAGED. IF THIS HAD HAPPENED A SECOND LATER, I WOULDN'T BE ALIVE! IF THIS HAD HAPPENED ON THE INTERSTATE AT 70 MPH I CAN'T IMAGINE WHAT DAMAGE THIS VEHICLE WOULD HAVE CAUSE PHYSICALLY TO ME OR ANY PASSENGER. LET ALONE WHO THIS VEHICLE WOULD HAVE HURT. ALL THESE ENGINES AND TRANSMISSIONS SHOULD BE RECALLED, THEY WILL KILL SOMEONE. THE TRANSMISSION WILL DAMAGE THE ENGINE AND VICE VERSA, SO RECALLING ONE AFTER IT DAMAGED THE OTHER, IS LIKE PUTTING A BAND AID ON A TURD! NORTHBOUND INTERSTATE 77 ON RAMP AT THE POCATALICO ENTRANCE (I HAVE OWNED THIS VEHICLE APPROXIMATELY 3 WEEKS AND THIS IS MY FIRST VEHICLE PURCHASE). AGAIN, I WOULD ASK THE NHTSA TO RECALL ALL THE ENGINES AND TRANSMISSIONS FOR THIS VEHICLE, THESE ARE LEMON'S WHICH WILL KILL, IF THEY HAVEN'T ALREADY. I HAVE SEEN THE JEEP LAWSUIT FOR THE 2014, 2015'S. PLEASE STOP THEM FROM SELLING THESE POWERTRAINS FOR THE 2019'S! OR AT LEAST MAKE JEEP RECALL THEM. THIS IS FRAUD. IF IT'S NOT, I DON'T KNOW WHAT IS. SO I'M STUCK WITH A VEHICLE THAT CAN KILL ME, YOU GUYS ARE THE ONLY ONES THAT CAN STOP THIS. THANKS 🙏
Mfg Campaign: 11354493
Recall Date: Sep 11, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT SEVERAL SERVICE INDICATOR LIGHTS WERE DISPLAYED WHILE DRIVING 79 MPH PRIOR TO THE VEHICLE SHUTTING OFF INDEPENDENTLY. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS RESTARTED HOWEVER, OPERATED WITH REDUCED ENGINE POWER. THE VEHICLE WAS SLOWLY DRIVEN TO DON JOHNSON'S CUMBERLAND MOTORS (1925 ELM ST, CUMBERLAND, WI 54829, (715) 822-4931) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS WITH THE TRANSMISSION. THE CONTACT WAS REFERRED TO THE DEALER FOR ASSISTANCE. AN APPOINTMENT WAS SCHEDULED BUT WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,560.
Corrective Action:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT SEVERAL SERVICE INDICATOR LIGHTS WERE DISPLAYED WHILE DRIVING 79 MPH PRIOR TO THE VEHICLE SHUTTING OFF INDEPENDENTLY. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS RESTARTED HOWEVER, OPERATED WITH REDUCED ENGINE POWER. THE VEHICLE WAS SLOWLY DRIVEN TO DON JOHNSON'S CUMBERLAND MOTORS (1925 ELM ST, CUMBERLAND, WI 54829, (715) 822-4931) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS WITH THE TRANSMISSION. THE CONTACT WAS REFERRED TO THE DEALER FOR ASSISTANCE. AN APPOINTMENT WAS SCHEDULED BUT WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,560.
Additional Notes:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT SEVERAL SERVICE INDICATOR LIGHTS WERE DISPLAYED WHILE DRIVING 79 MPH PRIOR TO THE VEHICLE SHUTTING OFF INDEPENDENTLY. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS RESTARTED HOWEVER, OPERATED WITH REDUCED ENGINE POWER. THE VEHICLE WAS SLOWLY DRIVEN TO DON JOHNSON'S CUMBERLAND MOTORS (1925 ELM ST, CUMBERLAND, WI 54829, (715) 822-4931) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS WITH THE TRANSMISSION. THE CONTACT WAS REFERRED TO THE DEALER FOR ASSISTANCE. AN APPOINTMENT WAS SCHEDULED BUT WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,560.
Mfg Campaign: 11354121
Recall Date: Sep 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN:AUTOMATIC TRANSMISSION
Potential Consequences:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT SEVERAL SERVICE INDICATOR LIGHTS WERE DISPLAYED WHILE DRIVING 79 MPH PRIOR TO THE VEHICLE SHUTTING OFF INDEPENDENTLY. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS RESTARTED HOWEVER, OPERATED WITH REDUCED ENGINE POWER. THE VEHICLE WAS SLOWLY DRIVEN TO DON JOHNSON'S CUMBERLAND MOTORS (1925 ELM ST, CUMBERLAND, WI 54829, (715) 822-4931) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS WITH THE TRANSMISSION. THE CONTACT WAS REFERRED TO THE DEALER FOR ASSISTANCE. AN APPOINTMENT WAS SCHEDULED BUT WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,560.
Corrective Action:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT SEVERAL SERVICE INDICATOR LIGHTS WERE DISPLAYED WHILE DRIVING 79 MPH PRIOR TO THE VEHICLE SHUTTING OFF INDEPENDENTLY. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS RESTARTED HOWEVER, OPERATED WITH REDUCED ENGINE POWER. THE VEHICLE WAS SLOWLY DRIVEN TO DON JOHNSON'S CUMBERLAND MOTORS (1925 ELM ST, CUMBERLAND, WI 54829, (715) 822-4931) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS WITH THE TRANSMISSION. THE CONTACT WAS REFERRED TO THE DEALER FOR ASSISTANCE. AN APPOINTMENT WAS SCHEDULED BUT WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,560.
Additional Notes:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT SEVERAL SERVICE INDICATOR LIGHTS WERE DISPLAYED WHILE DRIVING 79 MPH PRIOR TO THE VEHICLE SHUTTING OFF INDEPENDENTLY. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROADWAY. THE VEHICLE WAS RESTARTED HOWEVER, OPERATED WITH REDUCED ENGINE POWER. THE VEHICLE WAS SLOWLY DRIVEN TO DON JOHNSON'S CUMBERLAND MOTORS (1925 ELM ST, CUMBERLAND, WI 54829, (715) 822-4931) TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE WAS WITH THE TRANSMISSION. THE CONTACT WAS REFERRED TO THE DEALER FOR ASSISTANCE. AN APPOINTMENT WAS SCHEDULED BUT WAS STILL PENDING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,560.
Mfg Campaign: 11354121
Recall Date: Sep 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY CAR WILL SHUT OFF GOING DOWN THE ROAD. I WILL HAVE TO PUT IN PARK TO START AGAIN. HAS HAPPENED TWICE AT BUSY INTERSECTIONS. ALSO WHILE RESTARTING IT WOULD NOT SHIFT INTO GEAR AND BEGAN ROLLING BACKWARDS.
Corrective Action:
MY CAR WILL SHUT OFF GOING DOWN THE ROAD. I WILL HAVE TO PUT IN PARK TO START AGAIN. HAS HAPPENED TWICE AT BUSY INTERSECTIONS. ALSO WHILE RESTARTING IT WOULD NOT SHIFT INTO GEAR AND BEGAN ROLLING BACKWARDS.
Additional Notes:
MY CAR WILL SHUT OFF GOING DOWN THE ROAD. I WILL HAVE TO PUT IN PARK TO START AGAIN. HAS HAPPENED TWICE AT BUSY INTERSECTIONS. ALSO WHILE RESTARTING IT WOULD NOT SHIFT INTO GEAR AND BEGAN ROLLING BACKWARDS.
Mfg Campaign: 11354156
Recall Date: Sep 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY CAR WILL SHUT OFF GOING DOWN THE ROAD. I WILL HAVE TO PUT IN PARK TO START AGAIN. HAS HAPPENED TWICE AT BUSY INTERSECTIONS. ALSO WHILE RESTARTING IT WOULD NOT SHIFT INTO GEAR AND BEGAN ROLLING BACKWARDS.
Corrective Action:
MY CAR WILL SHUT OFF GOING DOWN THE ROAD. I WILL HAVE TO PUT IN PARK TO START AGAIN. HAS HAPPENED TWICE AT BUSY INTERSECTIONS. ALSO WHILE RESTARTING IT WOULD NOT SHIFT INTO GEAR AND BEGAN ROLLING BACKWARDS.
Additional Notes:
MY CAR WILL SHUT OFF GOING DOWN THE ROAD. I WILL HAVE TO PUT IN PARK TO START AGAIN. HAS HAPPENED TWICE AT BUSY INTERSECTIONS. ALSO WHILE RESTARTING IT WOULD NOT SHIFT INTO GEAR AND BEGAN ROLLING BACKWARDS.
Mfg Campaign: 11354156
Recall Date: Sep 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACTED STATED THAT AFTER PUSHING THE REAR LIFTGATE BUTTON TO CLOSE THE LIFTGATE, THE DOOR CLOSED ALTHOUGH THERE WAS AN OBJECT PRESENT IN THE CLOSING PATH OF THE DOOR. THE CONTACT INDICATED THAT THE SAFETY MECHANISM TO PREVENT THE DOOR FROM CLOSING ONTO THE OBJECT HAD MALFUNCTIONED CAUSING THE OBJECT TO BECOME STUCK BETWEEN THE DOOR. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER LEE'S SUMMIT DODGE CHRYSLER JEEP RAM LOCATED AT 1051 SE. OLDHAM PKWY, LEE'S SUMMIT, MO 64081 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 19,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACTED STATED THAT AFTER PUSHING THE REAR LIFTGATE BUTTON TO CLOSE THE LIFTGATE, THE DOOR CLOSED ALTHOUGH THERE WAS AN OBJECT PRESENT IN THE CLOSING PATH OF THE DOOR. THE CONTACT INDICATED THAT THE SAFETY MECHANISM TO PREVENT THE DOOR FROM CLOSING ONTO THE OBJECT HAD MALFUNCTIONED CAUSING THE OBJECT TO BECOME STUCK BETWEEN THE DOOR. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER LEE'S SUMMIT DODGE CHRYSLER JEEP RAM LOCATED AT 1051 SE. OLDHAM PKWY, LEE'S SUMMIT, MO 64081 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 19,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACTED STATED THAT AFTER PUSHING THE REAR LIFTGATE BUTTON TO CLOSE THE LIFTGATE, THE DOOR CLOSED ALTHOUGH THERE WAS AN OBJECT PRESENT IN THE CLOSING PATH OF THE DOOR. THE CONTACT INDICATED THAT THE SAFETY MECHANISM TO PREVENT THE DOOR FROM CLOSING ONTO THE OBJECT HAD MALFUNCTIONED CAUSING THE OBJECT TO BECOME STUCK BETWEEN THE DOOR. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER LEE'S SUMMIT DODGE CHRYSLER JEEP RAM LOCATED AT 1051 SE. OLDHAM PKWY, LEE'S SUMMIT, MO 64081 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 19,000.
Mfg Campaign: 11354260
Recall Date: Sep 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACTED STATED THAT AFTER PUSHING THE REAR LIFTGATE BUTTON TO CLOSE THE LIFTGATE, THE DOOR CLOSED ALTHOUGH THERE WAS AN OBJECT PRESENT IN THE CLOSING PATH OF THE DOOR. THE CONTACT INDICATED THAT THE SAFETY MECHANISM TO PREVENT THE DOOR FROM CLOSING ONTO THE OBJECT HAD MALFUNCTIONED CAUSING THE OBJECT TO BECOME STUCK BETWEEN THE DOOR. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER LEE'S SUMMIT DODGE CHRYSLER JEEP RAM LOCATED AT 1051 SE. OLDHAM PKWY, LEE'S SUMMIT, MO 64081 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 19,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACTED STATED THAT AFTER PUSHING THE REAR LIFTGATE BUTTON TO CLOSE THE LIFTGATE, THE DOOR CLOSED ALTHOUGH THERE WAS AN OBJECT PRESENT IN THE CLOSING PATH OF THE DOOR. THE CONTACT INDICATED THAT THE SAFETY MECHANISM TO PREVENT THE DOOR FROM CLOSING ONTO THE OBJECT HAD MALFUNCTIONED CAUSING THE OBJECT TO BECOME STUCK BETWEEN THE DOOR. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER LEE'S SUMMIT DODGE CHRYSLER JEEP RAM LOCATED AT 1051 SE. OLDHAM PKWY, LEE'S SUMMIT, MO 64081 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 19,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACTED STATED THAT AFTER PUSHING THE REAR LIFTGATE BUTTON TO CLOSE THE LIFTGATE, THE DOOR CLOSED ALTHOUGH THERE WAS AN OBJECT PRESENT IN THE CLOSING PATH OF THE DOOR. THE CONTACT INDICATED THAT THE SAFETY MECHANISM TO PREVENT THE DOOR FROM CLOSING ONTO THE OBJECT HAD MALFUNCTIONED CAUSING THE OBJECT TO BECOME STUCK BETWEEN THE DOOR. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER LEE'S SUMMIT DODGE CHRYSLER JEEP RAM LOCATED AT 1051 SE. OLDHAM PKWY, LEE'S SUMMIT, MO 64081 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 19,000.
Mfg Campaign: 11354260
Recall Date: Sep 10, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND JERKED INTERMITTENTLY WITHOUT WARNING. THE CONTACT COASTED TO THE SHOULDER OF THE ROADWAY, TURNED OFF AND RESTARTED THE VEHICLE. THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO FRANK FLETCHER DODGE CHRYSLER JEEP (3314 STADIUM BLVD, JONESBORO, AR 72404) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT ALSO MENTIONED THAT THE OIL NEEDED TO BE CHANGED EVERY 3,000 MILES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V344000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.
Corrective Action:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND JERKED INTERMITTENTLY WITHOUT WARNING. THE CONTACT COASTED TO THE SHOULDER OF THE ROADWAY, TURNED OFF AND RESTARTED THE VEHICLE. THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO FRANK FLETCHER DODGE CHRYSLER JEEP (3314 STADIUM BLVD, JONESBORO, AR 72404) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT ALSO MENTIONED THAT THE OIL NEEDED TO BE CHANGED EVERY 3,000 MILES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V344000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.
Additional Notes:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND JERKED INTERMITTENTLY WITHOUT WARNING. THE CONTACT COASTED TO THE SHOULDER OF THE ROADWAY, TURNED OFF AND RESTARTED THE VEHICLE. THE VEHICLE RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO FRANK FLETCHER DODGE CHRYSLER JEEP (3314 STADIUM BLVD, JONESBORO, AR 72404) WHERE IT WAS DIAGNOSED AND IT WAS DETERMINED THAT THE ENGINE NEEDED TO BE REPLACED. THE CONTACT ALSO MENTIONED THAT THE OIL NEEDED TO BE CHANGED EVERY 3,000 MILES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED MULTIPLE TIMES. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 18V344000 (ENGINE AND ENGINE COOLING) AS A POSSIBLE SOLUTION THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 33,000.
Mfg Campaign: 11353932
Recall Date: Sep 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE RPMS FLUCTUATED UP AND DOWN. THE VEHICLE LUNGED FORWARD, INDEPENDENTLY ACCELERATED AND DECELERATED. THE CONTACT THOUGHT THAT THE VEHICLE HAD BEEN REAR ENDED. THE VEHICLE FAILED TO ACCELERATE BACK TO CRUISING SPEED. THE CONTACT PULLED OFF TO THE SIDE OF THE HIGHWAY. THE VEHICLE WAS PARKED ON A SLIGHT INCLINE AND ROLLED BACKWARDS. THE CONTACT USED THE PARKING BRAKE TO COMPLETELY STOP THE VEHICLE. THE VEHICLE WAS TOWED TO ALLEN MELLO CHRYSLER JEEP DODGE RAM (13 MARMON DR, NASHUA, NH 03060 (844) 532-9794). THE MECHANIC HEARD A GRINDING SOUND WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.*DT CONSUMER STATED PTU POWER TRANSFER UNIT WAS REPLACED AS WELL AS THE PART OF THE TRANSMISSION. DEALER HAS NOT PUT ANY OF WHAT HAD OCCURRED IN THEIR REPORTS.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE RPMS FLUCTUATED UP AND DOWN. THE VEHICLE LUNGED FORWARD, INDEPENDENTLY ACCELERATED AND DECELERATED. THE CONTACT THOUGHT THAT THE VEHICLE HAD BEEN REAR ENDED. THE VEHICLE FAILED TO ACCELERATE BACK TO CRUISING SPEED. THE CONTACT PULLED OFF TO THE SIDE OF THE HIGHWAY. THE VEHICLE WAS PARKED ON A SLIGHT INCLINE AND ROLLED BACKWARDS. THE CONTACT USED THE PARKING BRAKE TO COMPLETELY STOP THE VEHICLE. THE VEHICLE WAS TOWED TO ALLEN MELLO CHRYSLER JEEP DODGE RAM (13 MARMON DR, NASHUA, NH 03060 (844) 532-9794). THE MECHANIC HEARD A GRINDING SOUND WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.*DT CONSUMER STATED PTU POWER TRANSFER UNIT WAS REPLACED AS WELL AS THE PART OF THE TRANSMISSION. DEALER HAS NOT PUT ANY OF WHAT HAD OCCURRED IN THEIR REPORTS.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE RPMS FLUCTUATED UP AND DOWN. THE VEHICLE LUNGED FORWARD, INDEPENDENTLY ACCELERATED AND DECELERATED. THE CONTACT THOUGHT THAT THE VEHICLE HAD BEEN REAR ENDED. THE VEHICLE FAILED TO ACCELERATE BACK TO CRUISING SPEED. THE CONTACT PULLED OFF TO THE SIDE OF THE HIGHWAY. THE VEHICLE WAS PARKED ON A SLIGHT INCLINE AND ROLLED BACKWARDS. THE CONTACT USED THE PARKING BRAKE TO COMPLETELY STOP THE VEHICLE. THE VEHICLE WAS TOWED TO ALLEN MELLO CHRYSLER JEEP DODGE RAM (13 MARMON DR, NASHUA, NH 03060 (844) 532-9794). THE MECHANIC HEARD A GRINDING SOUND WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.*DT CONSUMER STATED PTU POWER TRANSFER UNIT WAS REPLACED AS WELL AS THE PART OF THE TRANSMISSION. DEALER HAS NOT PUT ANY OF WHAT HAD OCCURRED IN THEIR REPORTS.*JB
Mfg Campaign: 11353938
Recall Date: Sep 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE RPMS FLUCTUATED UP AND DOWN. THE VEHICLE LUNGED FORWARD, INDEPENDENTLY ACCELERATED AND DECELERATED. THE CONTACT THOUGHT THAT THE VEHICLE HAD BEEN REAR ENDED. THE VEHICLE FAILED TO ACCELERATE BACK TO CRUISING SPEED. THE CONTACT PULLED OFF TO THE SIDE OF THE HIGHWAY. THE VEHICLE WAS PARKED ON A SLIGHT INCLINE AND ROLLED BACKWARDS. THE CONTACT USED THE PARKING BRAKE TO COMPLETELY STOP THE VEHICLE. THE VEHICLE WAS TOWED TO ALLEN MELLO CHRYSLER JEEP DODGE RAM (13 MARMON DR, NASHUA, NH 03060 (844) 532-9794). THE MECHANIC HEARD A GRINDING SOUND WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.*DT CONSUMER STATED PTU POWER TRANSFER UNIT WAS REPLACED AS WELL AS THE PART OF THE TRANSMISSION. DEALER HAS NOT PUT ANY OF WHAT HAD OCCURRED IN THEIR REPORTS.*JB
Corrective Action:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE RPMS FLUCTUATED UP AND DOWN. THE VEHICLE LUNGED FORWARD, INDEPENDENTLY ACCELERATED AND DECELERATED. THE CONTACT THOUGHT THAT THE VEHICLE HAD BEEN REAR ENDED. THE VEHICLE FAILED TO ACCELERATE BACK TO CRUISING SPEED. THE CONTACT PULLED OFF TO THE SIDE OF THE HIGHWAY. THE VEHICLE WAS PARKED ON A SLIGHT INCLINE AND ROLLED BACKWARDS. THE CONTACT USED THE PARKING BRAKE TO COMPLETELY STOP THE VEHICLE. THE VEHICLE WAS TOWED TO ALLEN MELLO CHRYSLER JEEP DODGE RAM (13 MARMON DR, NASHUA, NH 03060 (844) 532-9794). THE MECHANIC HEARD A GRINDING SOUND WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.*DT CONSUMER STATED PTU POWER TRANSFER UNIT WAS REPLACED AS WELL AS THE PART OF THE TRANSMISSION. DEALER HAS NOT PUT ANY OF WHAT HAD OCCURRED IN THEIR REPORTS.*JB
Additional Notes:
TL* THE CONTACT OWNS A 2019 JEEP CHEROKEE. THE CONTACT STATED THAT WHILE DRIVING 70 MPH, THE RPMS FLUCTUATED UP AND DOWN. THE VEHICLE LUNGED FORWARD, INDEPENDENTLY ACCELERATED AND DECELERATED. THE CONTACT THOUGHT THAT THE VEHICLE HAD BEEN REAR ENDED. THE VEHICLE FAILED TO ACCELERATE BACK TO CRUISING SPEED. THE CONTACT PULLED OFF TO THE SIDE OF THE HIGHWAY. THE VEHICLE WAS PARKED ON A SLIGHT INCLINE AND ROLLED BACKWARDS. THE CONTACT USED THE PARKING BRAKE TO COMPLETELY STOP THE VEHICLE. THE VEHICLE WAS TOWED TO ALLEN MELLO CHRYSLER JEEP DODGE RAM (13 MARMON DR, NASHUA, NH 03060 (844) 532-9794). THE MECHANIC HEARD A GRINDING SOUND WHEN THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.*DT CONSUMER STATED PTU POWER TRANSFER UNIT WAS REPLACED AS WELL AS THE PART OF THE TRANSMISSION. DEALER HAS NOT PUT ANY OF WHAT HAD OCCURRED IN THEIR REPORTS.*JB
Mfg Campaign: 11353938
Recall Date: Sep 9, 2020
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE TAKING A RIGHT HAND TURN THROUGH A TRAFFIC LIGHT INTO THE FLOW OF TRAFFIC THE VEHICLE SHUT OFF AND I HAD TO COME TO A COMPLETE STOP AND PUT IT IN PARK TO RESTART.
Corrective Action:
WHILE TAKING A RIGHT HAND TURN THROUGH A TRAFFIC LIGHT INTO THE FLOW OF TRAFFIC THE VEHICLE SHUT OFF AND I HAD TO COME TO A COMPLETE STOP AND PUT IT IN PARK TO RESTART.
Additional Notes:
WHILE TAKING A RIGHT HAND TURN THROUGH A TRAFFIC LIGHT INTO THE FLOW OF TRAFFIC THE VEHICLE SHUT OFF AND I HAD TO COME TO A COMPLETE STOP AND PUT IT IN PARK TO RESTART.
Mfg Campaign: 11353840
Recall Date: Sep 8, 2020
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
WHILE TAKING A RIGHT HAND TURN THROUGH A TRAFFIC LIGHT INTO THE FLOW OF TRAFFIC THE VEHICLE SHUT OFF AND I HAD TO COME TO A COMPLETE STOP AND PUT IT IN PARK TO RESTART.
Corrective Action:
WHILE TAKING A RIGHT HAND TURN THROUGH A TRAFFIC LIGHT INTO THE FLOW OF TRAFFIC THE VEHICLE SHUT OFF AND I HAD TO COME TO A COMPLETE STOP AND PUT IT IN PARK TO RESTART.
Additional Notes:
WHILE TAKING A RIGHT HAND TURN THROUGH A TRAFFIC LIGHT INTO THE FLOW OF TRAFFIC THE VEHICLE SHUT OFF AND I HAD TO COME TO A COMPLETE STOP AND PUT IT IN PARK TO RESTART.
Mfg Campaign: 11353840
Recall Date: Sep 8, 2020
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