JEEP CHEROKEE 2019

Complete listing of complaints and recalls for this vehicle

1.9K
Complaints
11
Recalls

Complaints & Recalls

1.9K Complaints 11 Recalls

Official Safety Recalls - Important!

11 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Chrysler (fca Us, Llc)
NHTSA Campaign: 25V011000 SAFETY RECALL
63.1K Vehicles Affected
Recall Date: Jan 16, 2025
Safety Issue:

Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.

Potential Risk:
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
FREE Recall Solution:
Dealers will update the drivetrain control module software and replace the PTU, as necessary free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning February 13, 2025. A second notice will be sent once the final remedy is available, anticipated November 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: 01C
Recall Date: Jan 16, 2025
Chrysler (fca Us Llc)
NHTSA Campaign: 19V637000 SAFETY RECALL
5.3K Vehicles Affected
Recall Date: Aug 29, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.

Potential Risk:
A loss of steering control increases the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: V99
Notice Date: Oct 24, 2019
Recall Date: Aug 29, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V449000 SAFETY RECALL
41.2K Vehicles Affected
Recall Date: Jun 13, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The impact and acceleration sensors may fail and reduce the air bag system's ability to properly detect certain crash events.

Potential Risk:
In the event of a crash, the inability to properly detect a crash may result in improper air bag deployment, increasing the risk of injury.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the affected sensors, free of charge. The recall began August 8, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V63.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: V63
Notice Date: Aug 7, 2019
Recall Date: Jun 13, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 19V248000 SAFETY RECALL
253 Vehicles Affected
Recall Date: Mar 28, 2019
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The front passenger seat mounting bolts may be loose.

Potential Risk:
In the event of a crash, the seat may move, increasing the risk of injury.
FREE Recall Solution:
Chrysler has notified owners, and dealers will tighten the mounting bolts, free of charge. The recall began April 11, 2019. Owners may contact FCA US customer service at 1-800-853-1403. Chrysler's number for this recall is V31.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: V31
Notice Date: Apr 11, 2019
Recall Date: Mar 28, 2019
Chrysler (fca Us Llc)
NHTSA Campaign: 18V917000 SAFETY RECALL
52 Vehicles Affected
Recall Date: Dec 20, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles. The instrument cluster may fail resulting in a lack of activation of warning chimes, messages, and gauges.

Potential Risk:
Without the activation of warning chimes, messages, and gauges to provide vehicle information to the driver, there would be an increased risk of a crash.
FREE Recall Solution:
Chrysler has notified owners, and dealers will inspect and, as necessary, replace the instrument cluster, free of charge. The recall began February 7, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UC4.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: UC4
Notice Date: Feb 7, 2019
Recall Date: Dec 20, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V739000 SAFETY RECALL
86.1K Vehicles Affected
Recall Date: Oct 19, 2018
Safety Issue:

Chrysler(FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.4L engines. Improper transmission calibration may result in a stall.

Potential Risk:
A vehicle stall can increase the risk of crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will re-flash the transmission controller with a new calibration, free of charge. The recall began November 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA9.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: UA9
Notice Date: Nov 2, 2018
Recall Date: Oct 19, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V524000 SAFETY RECALL
12.8K Vehicles Affected
Recall Date: Aug 9, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

Potential Risk:
A vehicle stall can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: U87
Notice Date: Oct 2, 2018
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V523000 SAFETY RECALL
154.3K Vehicles Affected
Recall Date: Aug 9, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2018-2019 Dodge Grand Caravan and Jeep Compass, 2018 Dodge Journey, and 2019 Jeep Cherokee vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.

Potential Risk:
A reduction of braking performance can increase the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began September 29, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U86.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: U86
Notice Date: Aug 29, 2018
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V492000 SAFETY RECALL
5 Vehicles Affected
Recall Date: Jul 26, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

Potential Risk:
If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will replace the transmission, free of charge. The recall is expected to begin September 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U85.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: U85
Notice Date: Aug 7, 2018
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
NHTSA Campaign: 18V344000 SAFETY RECALL
14 Vehicles Affected
Recall Date: May 25, 2018
Safety Issue:

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles equipped with 2.0L engines. The engines in these vehicles may be missing valve stem keepers, which can allow the valve to drop into the engine cylinder causing engine damage. These engines may also have a reversed camshaft cap that can damage the camshaft bearing causing camshaft failure.

Potential Risk:
Cylinder damage or camshaft failure can cause the engine to stall, increasing the risk of a crash.
FREE Recall Solution:
Chrysler will notify owners, and dealers will inspect and repair or replace the affected engine components, as necessary, free of charge. The recall began August 9, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U52.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local JEEP dealer to schedule your FREE recall repair.
Manufacturer: JEEP
Mfg Campaign: U52
Notice Date: Aug 9, 2018
Recall Date: May 25, 2018

Consumer Complaints

1.9K Complaints
Chrysler (fca Us, Llc)
Campaign: 11677505 Other
Jul 31, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

I’m reporting a Power Transfer Unit (PTU) failure on my 2019 Jeep Cherokee Limited 4x4. I recently took the vehicle in for inspection after noticing performance issues, and it was diagnosed with a failing PTU. After researching this problem, I found that Jeep has issued a recall for PTU issues on certain 2014–2019 Cherokees, but my vehicle is not included in that recall. This is frustrating because I’m experiencing the same exact issues described by those whose vehicles were recalled—loss of power to the wheels, difficulty accelerating, and major safety concerns when driving. My Jeep has around 90,000 miles and has been well cared for with no prior major mechanical problems. This is the first significant issue I’ve had, and it’s a serious one. It’s clear this problem is not isolated to just the VINs currently covered under the recall. Jeep’s response so far has been to deny responsibility based on recall limitations—even though the defect is clearly present in my vehicle. I believe more owners are going to experience this same failure if their vehicles haven’t already, and they’re being left to pay for something that should be covered. I’m asking the NHTSA to investigate whether the scope of this recall needs to be expanded. This is a known defect, and there is no reason owners like me should be excluded from repair coverage just because our VINs didn’t make the original list—especially when the symptoms and failures are identical.

Corrective Action:

I’m reporting a Power Transfer Unit (PTU) failure on my 2019 Jeep Cherokee Limited 4x4. I recently took the vehicle in for inspection after noticing performance issues, and it was diagnosed with a failing PTU. After researching this problem, I found that Jeep has issued a recall for PTU issues on certain 2014–2019 Cherokees, but my vehicle is not included in that recall. This is frustrating because I’m experiencing the same exact issues described by those whose vehicles were recalled—loss of power to the wheels, difficulty accelerating, and major safety concerns when driving. My Jeep has around 90,000 miles and has been well cared for with no prior major mechanical problems. This is the first significant issue I’ve had, and it’s a serious one. It’s clear this problem is not isolated to just the VINs currently covered under the recall. Jeep’s response so far has been to deny responsibility based on recall limitations—even though the defect is clearly present in my vehicle. I believe more owners are going to experience this same failure if their vehicles haven’t already, and they’re being left to pay for something that should be covered. I’m asking the NHTSA to investigate whether the scope of this recall needs to be expanded. This is a known defect, and there is no reason owners like me should be excluded from repair coverage just because our VINs didn’t make the original list—especially when the symptoms and failures are identical.

Additional Notes:

I’m reporting a Power Transfer Unit (PTU) failure on my 2019 Jeep Cherokee Limited 4x4. I recently took the vehicle in for inspection after noticing performance issues, and it was diagnosed with a failing PTU. After researching this problem, I found that Jeep has issued a recall for PTU issues on certain 2014–2019 Cherokees, but my vehicle is not included in that recall. This is frustrating because I’m experiencing the same exact issues described by those whose vehicles were recalled—loss of power to the wheels, difficulty accelerating, and major safety concerns when driving. My Jeep has around 90,000 miles and has been well cared for with no prior major mechanical problems. This is the first significant issue I’ve had, and it’s a serious one. It’s clear this problem is not isolated to just the VINs currently covered under the recall. Jeep’s response so far has been to deny responsibility based on recall limitations—even though the defect is clearly present in my vehicle. I believe more owners are going to experience this same failure if their vehicles haven’t already, and they’re being left to pay for something that should be covered. I’m asking the NHTSA to investigate whether the scope of this recall needs to be expanded. This is a known defect, and there is no reason owners like me should be excluded from repair coverage just because our VINs didn’t make the original list—especially when the symptoms and failures are identical.

Manufacturer: JEEP
Mfg Campaign: 11677505
Notice Date: Jul 31, 2025
Recall Date: Jul 31, 2025
Chrysler (fca Us, Llc)
Campaign: 11677660 Other
Jul 31, 2025
Defect Description:

ENGINE

Potential Consequences:

The 4wd has a warning light that says 4wd not available. I had my mechanic run the code C14A7-97 and it stated PTU Motor - Component or System Operation Obstructed or Blocked - Active, Pending, Stored. I looked it up and there is an issue with this with the code C01 stating this is an issue but my vehicle says there are no recalls on my vin. I have all the symptoms listed in the report saying it is a recall. I live in Montana I need 4wd

Corrective Action:

The 4wd has a warning light that says 4wd not available. I had my mechanic run the code C14A7-97 and it stated PTU Motor - Component or System Operation Obstructed or Blocked - Active, Pending, Stored. I looked it up and there is an issue with this with the code C01 stating this is an issue but my vehicle says there are no recalls on my vin. I have all the symptoms listed in the report saying it is a recall. I live in Montana I need 4wd

Additional Notes:

The 4wd has a warning light that says 4wd not available. I had my mechanic run the code C14A7-97 and it stated PTU Motor - Component or System Operation Obstructed or Blocked - Active, Pending, Stored. I looked it up and there is an issue with this with the code C01 stating this is an issue but my vehicle says there are no recalls on my vin. I have all the symptoms listed in the report saying it is a recall. I live in Montana I need 4wd

Manufacturer: JEEP
Mfg Campaign: 11677660
Notice Date: Jul 31, 2025
Recall Date: Jul 31, 2025
Chrysler (fca Us, Llc)
Campaign: 11677660 Other
Jul 31, 2025
Defect Description:

LANE DEPARTURE: BLIND SPOT DETECTION

Potential Consequences:

The 4wd has a warning light that says 4wd not available. I had my mechanic run the code C14A7-97 and it stated PTU Motor - Component or System Operation Obstructed or Blocked - Active, Pending, Stored. I looked it up and there is an issue with this with the code C01 stating this is an issue but my vehicle says there are no recalls on my vin. I have all the symptoms listed in the report saying it is a recall. I live in Montana I need 4wd

Corrective Action:

The 4wd has a warning light that says 4wd not available. I had my mechanic run the code C14A7-97 and it stated PTU Motor - Component or System Operation Obstructed or Blocked - Active, Pending, Stored. I looked it up and there is an issue with this with the code C01 stating this is an issue but my vehicle says there are no recalls on my vin. I have all the symptoms listed in the report saying it is a recall. I live in Montana I need 4wd

Additional Notes:

The 4wd has a warning light that says 4wd not available. I had my mechanic run the code C14A7-97 and it stated PTU Motor - Component or System Operation Obstructed or Blocked - Active, Pending, Stored. I looked it up and there is an issue with this with the code C01 stating this is an issue but my vehicle says there are no recalls on my vin. I have all the symptoms listed in the report saying it is a recall. I live in Montana I need 4wd

Manufacturer: JEEP
Mfg Campaign: 11677660
Notice Date: Jul 31, 2025
Recall Date: Jul 31, 2025
Chrysler (fca Us, Llc)
Campaign: 11677660 Other
Jul 31, 2025
Defect Description:

LANE DEPARTURE: WARNING

Potential Consequences:

The 4wd has a warning light that says 4wd not available. I had my mechanic run the code C14A7-97 and it stated PTU Motor - Component or System Operation Obstructed or Blocked - Active, Pending, Stored. I looked it up and there is an issue with this with the code C01 stating this is an issue but my vehicle says there are no recalls on my vin. I have all the symptoms listed in the report saying it is a recall. I live in Montana I need 4wd

Corrective Action:

The 4wd has a warning light that says 4wd not available. I had my mechanic run the code C14A7-97 and it stated PTU Motor - Component or System Operation Obstructed or Blocked - Active, Pending, Stored. I looked it up and there is an issue with this with the code C01 stating this is an issue but my vehicle says there are no recalls on my vin. I have all the symptoms listed in the report saying it is a recall. I live in Montana I need 4wd

Additional Notes:

The 4wd has a warning light that says 4wd not available. I had my mechanic run the code C14A7-97 and it stated PTU Motor - Component or System Operation Obstructed or Blocked - Active, Pending, Stored. I looked it up and there is an issue with this with the code C01 stating this is an issue but my vehicle says there are no recalls on my vin. I have all the symptoms listed in the report saying it is a recall. I live in Montana I need 4wd

Manufacturer: JEEP
Mfg Campaign: 11677660
Notice Date: Jul 31, 2025
Recall Date: Jul 31, 2025
Chrysler (fca Us, Llc)
Campaign: 11677207 Other
Jul 30, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000(Power Train); however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at 45 MPH, the vehicle started to vibrate and made an abnormal ticking sound. The contact's wife pulled over and informed the contact about the failure. The contact arrived at the scene and was able to drive the vehicle to the dealer, where it was diagnosed with power transfer unit failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 105,511. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000(Power Train); however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at 45 MPH, the vehicle started to vibrate and made an abnormal ticking sound. The contact's wife pulled over and informed the contact about the failure. The contact arrived at the scene and was able to drive the vehicle to the dealer, where it was diagnosed with power transfer unit failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 105,511. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000(Power Train); however, the part to do the recall repair was not yet available. The contact stated that while his wife was driving at 45 MPH, the vehicle started to vibrate and made an abnormal ticking sound. The contact's wife pulled over and informed the contact about the failure. The contact arrived at the scene and was able to drive the vehicle to the dealer, where it was diagnosed with power transfer unit failure. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 105,511. VIN tool confirms parts not available.

Manufacturer: JEEP
Mfg Campaign: 11677207
Notice Date: Jul 30, 2025
Recall Date: Jul 30, 2025
Chrysler (fca Us, Llc)
Campaign: 11677265 Other
Jul 30, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the message "Service 4-Wheel Drive" was displayed, and the vehicle made an abnormal grinding sound. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 25V011000(Power Train), which the contact related to the failure. The failure mileage was 59,000.

Corrective Action:

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the message "Service 4-Wheel Drive" was displayed, and the vehicle made an abnormal grinding sound. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 25V011000(Power Train), which the contact related to the failure. The failure mileage was 59,000.

Additional Notes:

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the message "Service 4-Wheel Drive" was displayed, and the vehicle made an abnormal grinding sound. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 25V011000(Power Train), which the contact related to the failure. The failure mileage was 59,000.

Manufacturer: JEEP
Mfg Campaign: 11677265
Notice Date: Jul 30, 2025
Recall Date: Jul 30, 2025
Chrysler (fca Us, Llc)
Campaign: 11677299 Other
Jul 30, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

While driving on the highway the vehicle suddenly loses power when trying to get up to speed limits. The following warning messages occur: 4WD System Unavailable Service Required, ACC/FCW Limited Functionality Service Required, Service Electronic Stability Control, Service Electronic Throttle Control. Could have caused rear collision or other accidents from trying to pull over. Creates a very dangerous situation on highways with no shoulders. Once the vehicle has slowed down it impossible to get back up to speeds, as it has to be pulled over and restarted. Upon inspection by Reed Jeep Dealership, the PTU needs to be replaced. Other similar year, make and models have already been recalled for this same issue.

Corrective Action:

While driving on the highway the vehicle suddenly loses power when trying to get up to speed limits. The following warning messages occur: 4WD System Unavailable Service Required, ACC/FCW Limited Functionality Service Required, Service Electronic Stability Control, Service Electronic Throttle Control. Could have caused rear collision or other accidents from trying to pull over. Creates a very dangerous situation on highways with no shoulders. Once the vehicle has slowed down it impossible to get back up to speeds, as it has to be pulled over and restarted. Upon inspection by Reed Jeep Dealership, the PTU needs to be replaced. Other similar year, make and models have already been recalled for this same issue.

Additional Notes:

While driving on the highway the vehicle suddenly loses power when trying to get up to speed limits. The following warning messages occur: 4WD System Unavailable Service Required, ACC/FCW Limited Functionality Service Required, Service Electronic Stability Control, Service Electronic Throttle Control. Could have caused rear collision or other accidents from trying to pull over. Creates a very dangerous situation on highways with no shoulders. Once the vehicle has slowed down it impossible to get back up to speeds, as it has to be pulled over and restarted. Upon inspection by Reed Jeep Dealership, the PTU needs to be replaced. Other similar year, make and models have already been recalled for this same issue.

Manufacturer: JEEP
Mfg Campaign: 11677299
Notice Date: Jul 30, 2025
Recall Date: Jul 30, 2025
Chrysler (fca Us, Llc)
Campaign: 11677299 Other
Jul 30, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

While driving on the highway the vehicle suddenly loses power when trying to get up to speed limits. The following warning messages occur: 4WD System Unavailable Service Required, ACC/FCW Limited Functionality Service Required, Service Electronic Stability Control, Service Electronic Throttle Control. Could have caused rear collision or other accidents from trying to pull over. Creates a very dangerous situation on highways with no shoulders. Once the vehicle has slowed down it impossible to get back up to speeds, as it has to be pulled over and restarted. Upon inspection by Reed Jeep Dealership, the PTU needs to be replaced. Other similar year, make and models have already been recalled for this same issue.

Corrective Action:

While driving on the highway the vehicle suddenly loses power when trying to get up to speed limits. The following warning messages occur: 4WD System Unavailable Service Required, ACC/FCW Limited Functionality Service Required, Service Electronic Stability Control, Service Electronic Throttle Control. Could have caused rear collision or other accidents from trying to pull over. Creates a very dangerous situation on highways with no shoulders. Once the vehicle has slowed down it impossible to get back up to speeds, as it has to be pulled over and restarted. Upon inspection by Reed Jeep Dealership, the PTU needs to be replaced. Other similar year, make and models have already been recalled for this same issue.

Additional Notes:

While driving on the highway the vehicle suddenly loses power when trying to get up to speed limits. The following warning messages occur: 4WD System Unavailable Service Required, ACC/FCW Limited Functionality Service Required, Service Electronic Stability Control, Service Electronic Throttle Control. Could have caused rear collision or other accidents from trying to pull over. Creates a very dangerous situation on highways with no shoulders. Once the vehicle has slowed down it impossible to get back up to speeds, as it has to be pulled over and restarted. Upon inspection by Reed Jeep Dealership, the PTU needs to be replaced. Other similar year, make and models have already been recalled for this same issue.

Manufacturer: JEEP
Mfg Campaign: 11677299
Notice Date: Jul 30, 2025
Recall Date: Jul 30, 2025
Chrysler (fca Us, Llc)
Campaign: 11677310 Other
Jul 30, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I am writing to express my deep frustration and concern regarding the unresolved recall on my Jeep vehicle, which has rendered it unsafe and undrivable. Despite my repeated efforts, I have received no meaningful support or communication from Stellantis. Here are the details: Recall Status: The vehicle is subject to an open recall (issued in January 2025), for which a remedy is still unavailable. Dealership Diagnosis: On or around July 15, 2025, I took my vehicle to a certified Jeep dealership due to warning messages and irregular driving behavior. The dealership confirmed the vehicle is exhibiting symptoms directly associated with the recall and advised me to park the vehicle immediately for safety reasons. Stellantis Communication Breakdown: I contacted Stellantis on July 15, 2025, and was informed a case manager would reach out. As of today, I have received no follow-up communication. When I attempt to call, I am either disconnected or transferred to a voicemail with no response. There is no direct way to reach the case manager, and I am forced to call repeatedly with no resolution. Impact on My Life: I have been without a vehicle since July 15. I rely on my car to get to work, transport my children, and attend medical appointments. I am still responsible for monthly car payments and insurance on a vehicle that I cannot safely operate. Given the safety risk and financial burden, I am formally requesting immediate assistance in the form of a loaner vehicle or rental coverage until a recall remedy is available and the vehicle is repaired.

Corrective Action:

I am writing to express my deep frustration and concern regarding the unresolved recall on my Jeep vehicle, which has rendered it unsafe and undrivable. Despite my repeated efforts, I have received no meaningful support or communication from Stellantis. Here are the details: Recall Status: The vehicle is subject to an open recall (issued in January 2025), for which a remedy is still unavailable. Dealership Diagnosis: On or around July 15, 2025, I took my vehicle to a certified Jeep dealership due to warning messages and irregular driving behavior. The dealership confirmed the vehicle is exhibiting symptoms directly associated with the recall and advised me to park the vehicle immediately for safety reasons. Stellantis Communication Breakdown: I contacted Stellantis on July 15, 2025, and was informed a case manager would reach out. As of today, I have received no follow-up communication. When I attempt to call, I am either disconnected or transferred to a voicemail with no response. There is no direct way to reach the case manager, and I am forced to call repeatedly with no resolution. Impact on My Life: I have been without a vehicle since July 15. I rely on my car to get to work, transport my children, and attend medical appointments. I am still responsible for monthly car payments and insurance on a vehicle that I cannot safely operate. Given the safety risk and financial burden, I am formally requesting immediate assistance in the form of a loaner vehicle or rental coverage until a recall remedy is available and the vehicle is repaired.

Additional Notes:

I am writing to express my deep frustration and concern regarding the unresolved recall on my Jeep vehicle, which has rendered it unsafe and undrivable. Despite my repeated efforts, I have received no meaningful support or communication from Stellantis. Here are the details: Recall Status: The vehicle is subject to an open recall (issued in January 2025), for which a remedy is still unavailable. Dealership Diagnosis: On or around July 15, 2025, I took my vehicle to a certified Jeep dealership due to warning messages and irregular driving behavior. The dealership confirmed the vehicle is exhibiting symptoms directly associated with the recall and advised me to park the vehicle immediately for safety reasons. Stellantis Communication Breakdown: I contacted Stellantis on July 15, 2025, and was informed a case manager would reach out. As of today, I have received no follow-up communication. When I attempt to call, I am either disconnected or transferred to a voicemail with no response. There is no direct way to reach the case manager, and I am forced to call repeatedly with no resolution. Impact on My Life: I have been without a vehicle since July 15. I rely on my car to get to work, transport my children, and attend medical appointments. I am still responsible for monthly car payments and insurance on a vehicle that I cannot safely operate. Given the safety risk and financial burden, I am formally requesting immediate assistance in the form of a loaner vehicle or rental coverage until a recall remedy is available and the vehicle is repaired.

Manufacturer: JEEP
Mfg Campaign: 11677310
Notice Date: Jul 30, 2025
Recall Date: Jul 30, 2025
Chrysler (fca Us, Llc)
Campaign: 11676910 Other
Jul 29, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

The PTU needs to be replaced at 83,000 miles. A message appeared on the dashboard and a diagnostic by a dealership confirmed it is the PTU.

Corrective Action:

The PTU needs to be replaced at 83,000 miles. A message appeared on the dashboard and a diagnostic by a dealership confirmed it is the PTU.

Additional Notes:

The PTU needs to be replaced at 83,000 miles. A message appeared on the dashboard and a diagnostic by a dealership confirmed it is the PTU.

Manufacturer: JEEP
Mfg Campaign: 11676910
Notice Date: Jul 29, 2025
Recall Date: Jul 29, 2025
Chrysler (fca Us, Llc)
Campaign: 11676994 Other
Jul 29, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle failed to exceed 70 MPH and felt like the vehicle was hydroplaning. The "Service 4-WD" light was illuminated. The dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

Corrective Action:

The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle failed to exceed 70 MPH and felt like the vehicle was hydroplaning. The "Service 4-WD" light was illuminated. The dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

Additional Notes:

The contact owns a 2019 Jeep Cherokee. The contact received notification of NHTSA Campaign Number: 25V011000 (Power Train); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle failed to exceed 70 MPH and felt like the vehicle was hydroplaning. The "Service 4-WD" light was illuminated. The dealer was contacted and confirmed that the part was not yet available. The manufacturer was made aware of the issue. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

Manufacturer: JEEP
Mfg Campaign: 11676994
Notice Date: Jul 29, 2025
Recall Date: Jul 29, 2025
Chrysler (fca Us, Llc)
Campaign: 11677020 Other
Jul 29, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the PTU. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V011000 (Power Train). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 104,000.

Corrective Action:

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the PTU. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V011000 (Power Train). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 104,000.

Additional Notes:

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to pull over to the shoulder of the roadway, where the failure persisted. No warning lights were illuminated. The vehicle was towed to the dealer, who diagnosed a failure with the PTU. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 25V011000 (Power Train). The VIN was included, but parts were not yet available. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 104,000.

Manufacturer: JEEP
Mfg Campaign: 11677020
Notice Date: Jul 29, 2025
Recall Date: Jul 29, 2025
Chrysler (fca Us, Llc)
Campaign: 11677074 Other
Jul 29, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2019 Jeep Cherokee Overland. The contact stated while driving at an undisclosed speed, the message "4-wheel Drive Failure" was displayed. The vehicle was towed to the dealer, where it was diagnosed that the transfer case had failed, and metal shavings were found in the transfer case. The contact was informed that the transfer case needed to be replaced; however, the parts were on back-order. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 31,800.

Corrective Action:

The contact owns a 2019 Jeep Cherokee Overland. The contact stated while driving at an undisclosed speed, the message "4-wheel Drive Failure" was displayed. The vehicle was towed to the dealer, where it was diagnosed that the transfer case had failed, and metal shavings were found in the transfer case. The contact was informed that the transfer case needed to be replaced; however, the parts were on back-order. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 31,800.

Additional Notes:

The contact owns a 2019 Jeep Cherokee Overland. The contact stated while driving at an undisclosed speed, the message "4-wheel Drive Failure" was displayed. The vehicle was towed to the dealer, where it was diagnosed that the transfer case had failed, and metal shavings were found in the transfer case. The contact was informed that the transfer case needed to be replaced; however, the parts were on back-order. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 31,800.

Manufacturer: JEEP
Mfg Campaign: 11677074
Notice Date: Jul 29, 2025
Recall Date: Jul 29, 2025
Chrysler (fca Us, Llc)
Campaign: 11677125 Other
Jul 29, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

loss or delay of power. Dealership has inspected vehicle and determined a faulty power transfer unit. problem was first noticed about six months ago just recently fwd service lamp appeared

Corrective Action:

loss or delay of power. Dealership has inspected vehicle and determined a faulty power transfer unit. problem was first noticed about six months ago just recently fwd service lamp appeared

Additional Notes:

loss or delay of power. Dealership has inspected vehicle and determined a faulty power transfer unit. problem was first noticed about six months ago just recently fwd service lamp appeared

Manufacturer: JEEP
Mfg Campaign: 11677125
Notice Date: Jul 29, 2025
Recall Date: Jul 29, 2025
Chrysler (fca Us, Llc)
Campaign: 11676564 Other
Jul 28, 2025
Defect Description:

ENGINE

Potential Consequences:

Hello, I own a 2019 Jeep Cherokee and recently noticed that the "4WD Service" light has come on. After having it inspected, I was informed that the Power Transfer Unit (PTU) is failing. I understand this is a known issue with certain Jeep models and may be covered under a recall or extended warranty. I would like to know if my vehicle qualifies for any related coverage. Please let me know what information you need from me to determine eligibility. Thank you. My VIN Number is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Hello, I own a 2019 Jeep Cherokee and recently noticed that the "4WD Service" light has come on. After having it inspected, I was informed that the Power Transfer Unit (PTU) is failing. I understand this is a known issue with certain Jeep models and may be covered under a recall or extended warranty. I would like to know if my vehicle qualifies for any related coverage. Please let me know what information you need from me to determine eligibility. Thank you. My VIN Number is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Hello, I own a 2019 Jeep Cherokee and recently noticed that the "4WD Service" light has come on. After having it inspected, I was informed that the Power Transfer Unit (PTU) is failing. I understand this is a known issue with certain Jeep models and may be covered under a recall or extended warranty. I would like to know if my vehicle qualifies for any related coverage. Please let me know what information you need from me to determine eligibility. Thank you. My VIN Number is [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: JEEP
Mfg Campaign: 11676564
Notice Date: Jul 28, 2025
Recall Date: Jul 28, 2025
Chrysler (fca Us, Llc)
Campaign: 11676593 Other
Jul 28, 2025
Defect Description:

POWER TRAIN

Potential Consequences:

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the “Service 4-WD” warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a blocked PTU. The contact was informed that the PTU needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 108,000.

Corrective Action:

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the “Service 4-WD” warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a blocked PTU. The contact was informed that the PTU needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 108,000.

Additional Notes:

The contact owns a 2019 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the “Service 4-WD” warning light illuminated. The vehicle was taken to a local dealer, where it was diagnosed with a blocked PTU. The contact was informed that the PTU needed to be replaced. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure. The failure mileage was approximately 108,000.

Manufacturer: JEEP
Mfg Campaign: 11676593
Notice Date: Jul 28, 2025
Recall Date: Jul 28, 2025
Chrysler (fca Us, Llc)
Campaign: 11676794 Other
Jul 28, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

I was driving one day and stopped at a stop light. I go to accelerate as the light changes, the vehicle moves forward a little then stops moving. The battery stayed on but it would no longer move or rev. So I was left stranded in the middle of the stop light. Thankfully a cop came by and helped me push to a safer spot. I then had to have the vehicle towed to the nearest pepBoys. After their initial inspection they were thinking it was a transmission issue but they do not work on them there so I then had to get it towed again to my house until I could figure out what I should do. After my own investigation then later confirming with the jeep dealership, we’ve determined the symptoms are related to the defective part. I’ve called several times to the manufacturer and recall team and both can only offer an apology and that nobody knows anything right now. Thanfully the dealership on their own offered me a loaner vehicle. But the manufacturer isn’t proving much assistance. I still owe on paying this jeep so this has not only put my safety at risk but also is impacting me finally and trying to make a living. How can I pay for a vehicle that doesn’t work and nobody knows how they will fix it.. This is ridiculous and something needs to happen.

Corrective Action:

I was driving one day and stopped at a stop light. I go to accelerate as the light changes, the vehicle moves forward a little then stops moving. The battery stayed on but it would no longer move or rev. So I was left stranded in the middle of the stop light. Thankfully a cop came by and helped me push to a safer spot. I then had to have the vehicle towed to the nearest pepBoys. After their initial inspection they were thinking it was a transmission issue but they do not work on them there so I then had to get it towed again to my house until I could figure out what I should do. After my own investigation then later confirming with the jeep dealership, we’ve determined the symptoms are related to the defective part. I’ve called several times to the manufacturer and recall team and both can only offer an apology and that nobody knows anything right now. Thanfully the dealership on their own offered me a loaner vehicle. But the manufacturer isn’t proving much assistance. I still owe on paying this jeep so this has not only put my safety at risk but also is impacting me finally and trying to make a living. How can I pay for a vehicle that doesn’t work and nobody knows how they will fix it.. This is ridiculous and something needs to happen.

Additional Notes:

I was driving one day and stopped at a stop light. I go to accelerate as the light changes, the vehicle moves forward a little then stops moving. The battery stayed on but it would no longer move or rev. So I was left stranded in the middle of the stop light. Thankfully a cop came by and helped me push to a safer spot. I then had to have the vehicle towed to the nearest pepBoys. After their initial inspection they were thinking it was a transmission issue but they do not work on them there so I then had to get it towed again to my house until I could figure out what I should do. After my own investigation then later confirming with the jeep dealership, we’ve determined the symptoms are related to the defective part. I’ve called several times to the manufacturer and recall team and both can only offer an apology and that nobody knows anything right now. Thanfully the dealership on their own offered me a loaner vehicle. But the manufacturer isn’t proving much assistance. I still owe on paying this jeep so this has not only put my safety at risk but also is impacting me finally and trying to make a living. How can I pay for a vehicle that doesn’t work and nobody knows how they will fix it.. This is ridiculous and something needs to happen.

Manufacturer: JEEP
Mfg Campaign: 11676794
Notice Date: Jul 28, 2025
Recall Date: Jul 28, 2025
Chrysler (fca Us, Llc)
Campaign: 11676339 Other
Jul 26, 2025
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Car shuts off, once while in the middle of a turn almost went off road and couldn’t use brake or turn wheel. There were three other times it shut off at red lights and I have to put car in park and press the start button. Two of those times car had just started with oil light, was told that it is linked to the oil and to always keep it full until recall is issued. However yesterday on my way to work with full oil it shut off again. I then did my regular way to fix it and kept driving to work, out of nowhere my car starts only being able to drive up to 29 miles per hour I’m just about to get on the highway so I pull over and have to shut off again fixing the problem. This seems incredibly dangerous due to it also when having this shut off issue a notice on my car says service 4wd unavailable. We live in New England the snow can be pretty bad. This car feels unsafe, I hope you realize this model has many issues and will address them, thank you!

Corrective Action:

Car shuts off, once while in the middle of a turn almost went off road and couldn’t use brake or turn wheel. There were three other times it shut off at red lights and I have to put car in park and press the start button. Two of those times car had just started with oil light, was told that it is linked to the oil and to always keep it full until recall is issued. However yesterday on my way to work with full oil it shut off again. I then did my regular way to fix it and kept driving to work, out of nowhere my car starts only being able to drive up to 29 miles per hour I’m just about to get on the highway so I pull over and have to shut off again fixing the problem. This seems incredibly dangerous due to it also when having this shut off issue a notice on my car says service 4wd unavailable. We live in New England the snow can be pretty bad. This car feels unsafe, I hope you realize this model has many issues and will address them, thank you!

Additional Notes:

Car shuts off, once while in the middle of a turn almost went off road and couldn’t use brake or turn wheel. There were three other times it shut off at red lights and I have to put car in park and press the start button. Two of those times car had just started with oil light, was told that it is linked to the oil and to always keep it full until recall is issued. However yesterday on my way to work with full oil it shut off again. I then did my regular way to fix it and kept driving to work, out of nowhere my car starts only being able to drive up to 29 miles per hour I’m just about to get on the highway so I pull over and have to shut off again fixing the problem. This seems incredibly dangerous due to it also when having this shut off issue a notice on my car says service 4wd unavailable. We live in New England the snow can be pretty bad. This car feels unsafe, I hope you realize this model has many issues and will address them, thank you!

Manufacturer: JEEP
Mfg Campaign: 11676339
Notice Date: Jul 26, 2025
Recall Date: Jul 26, 2025
Chrysler (fca Us, Llc)
Campaign: 11676339 Other
Jul 26, 2025
Defect Description:

VEHICLE SPEED CONTROL

Potential Consequences:

Car shuts off, once while in the middle of a turn almost went off road and couldn’t use brake or turn wheel. There were three other times it shut off at red lights and I have to put car in park and press the start button. Two of those times car had just started with oil light, was told that it is linked to the oil and to always keep it full until recall is issued. However yesterday on my way to work with full oil it shut off again. I then did my regular way to fix it and kept driving to work, out of nowhere my car starts only being able to drive up to 29 miles per hour I’m just about to get on the highway so I pull over and have to shut off again fixing the problem. This seems incredibly dangerous due to it also when having this shut off issue a notice on my car says service 4wd unavailable. We live in New England the snow can be pretty bad. This car feels unsafe, I hope you realize this model has many issues and will address them, thank you!

Corrective Action:

Car shuts off, once while in the middle of a turn almost went off road and couldn’t use brake or turn wheel. There were three other times it shut off at red lights and I have to put car in park and press the start button. Two of those times car had just started with oil light, was told that it is linked to the oil and to always keep it full until recall is issued. However yesterday on my way to work with full oil it shut off again. I then did my regular way to fix it and kept driving to work, out of nowhere my car starts only being able to drive up to 29 miles per hour I’m just about to get on the highway so I pull over and have to shut off again fixing the problem. This seems incredibly dangerous due to it also when having this shut off issue a notice on my car says service 4wd unavailable. We live in New England the snow can be pretty bad. This car feels unsafe, I hope you realize this model has many issues and will address them, thank you!

Additional Notes:

Car shuts off, once while in the middle of a turn almost went off road and couldn’t use brake or turn wheel. There were three other times it shut off at red lights and I have to put car in park and press the start button. Two of those times car had just started with oil light, was told that it is linked to the oil and to always keep it full until recall is issued. However yesterday on my way to work with full oil it shut off again. I then did my regular way to fix it and kept driving to work, out of nowhere my car starts only being able to drive up to 29 miles per hour I’m just about to get on the highway so I pull over and have to shut off again fixing the problem. This seems incredibly dangerous due to it also when having this shut off issue a notice on my car says service 4wd unavailable. We live in New England the snow can be pretty bad. This car feels unsafe, I hope you realize this model has many issues and will address them, thank you!

Manufacturer: JEEP
Mfg Campaign: 11676339
Notice Date: Jul 26, 2025
Recall Date: Jul 26, 2025
Chrysler (fca Us, Llc)
Campaign: 11676339 Other
Jul 26, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Car shuts off, once while in the middle of a turn almost went off road and couldn’t use brake or turn wheel. There were three other times it shut off at red lights and I have to put car in park and press the start button. Two of those times car had just started with oil light, was told that it is linked to the oil and to always keep it full until recall is issued. However yesterday on my way to work with full oil it shut off again. I then did my regular way to fix it and kept driving to work, out of nowhere my car starts only being able to drive up to 29 miles per hour I’m just about to get on the highway so I pull over and have to shut off again fixing the problem. This seems incredibly dangerous due to it also when having this shut off issue a notice on my car says service 4wd unavailable. We live in New England the snow can be pretty bad. This car feels unsafe, I hope you realize this model has many issues and will address them, thank you!

Corrective Action:

Car shuts off, once while in the middle of a turn almost went off road and couldn’t use brake or turn wheel. There were three other times it shut off at red lights and I have to put car in park and press the start button. Two of those times car had just started with oil light, was told that it is linked to the oil and to always keep it full until recall is issued. However yesterday on my way to work with full oil it shut off again. I then did my regular way to fix it and kept driving to work, out of nowhere my car starts only being able to drive up to 29 miles per hour I’m just about to get on the highway so I pull over and have to shut off again fixing the problem. This seems incredibly dangerous due to it also when having this shut off issue a notice on my car says service 4wd unavailable. We live in New England the snow can be pretty bad. This car feels unsafe, I hope you realize this model has many issues and will address them, thank you!

Additional Notes:

Car shuts off, once while in the middle of a turn almost went off road and couldn’t use brake or turn wheel. There were three other times it shut off at red lights and I have to put car in park and press the start button. Two of those times car had just started with oil light, was told that it is linked to the oil and to always keep it full until recall is issued. However yesterday on my way to work with full oil it shut off again. I then did my regular way to fix it and kept driving to work, out of nowhere my car starts only being able to drive up to 29 miles per hour I’m just about to get on the highway so I pull over and have to shut off again fixing the problem. This seems incredibly dangerous due to it also when having this shut off issue a notice on my car says service 4wd unavailable. We live in New England the snow can be pretty bad. This car feels unsafe, I hope you realize this model has many issues and will address them, thank you!

Manufacturer: JEEP
Mfg Campaign: 11676339
Notice Date: Jul 26, 2025
Recall Date: Jul 26, 2025

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