Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U78
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee vehicles equipped with a 2.4L engine. These vehicles may have been manufactured with a fuel tube that may leak fuel into the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U39
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T53
Recall Date: Aug 31, 2017
Consumer Complaints
882 ComplaintsChrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
WHILE DRIVING ABS, CHECK ENGINE, PARKING BRAKE LIGHT UP. BRAKES START TO SHAKE LIKE IF A TIRE IS SLIPPING BUT ITS NOT. STEERING WHEEL GETS STIFF. TRANSMISSION SHIFTS VERY HARD, ALL SYMPTOMS GO AWAY IF THE CAR IS WARM SOMETIMES. ITS IMPOSSIBLE TO PREDICT WHEN IT WILL START DOING ALL OF THESE SYMPTOMS AT ONCE. WE HAVE NOT TAKEN THE VEHICLE UP TO HIGH SPEEDS UNTIL WE TAKE IT TO GET CHECKED OUT BY THE DEALER.
Corrective Action:
WHILE DRIVING ABS, CHECK ENGINE, PARKING BRAKE LIGHT UP. BRAKES START TO SHAKE LIKE IF A TIRE IS SLIPPING BUT ITS NOT. STEERING WHEEL GETS STIFF. TRANSMISSION SHIFTS VERY HARD, ALL SYMPTOMS GO AWAY IF THE CAR IS WARM SOMETIMES. ITS IMPOSSIBLE TO PREDICT WHEN IT WILL START DOING ALL OF THESE SYMPTOMS AT ONCE. WE HAVE NOT TAKEN THE VEHICLE UP TO HIGH SPEEDS UNTIL WE TAKE IT TO GET CHECKED OUT BY THE DEALER.
Additional Notes:
WHILE DRIVING ABS, CHECK ENGINE, PARKING BRAKE LIGHT UP. BRAKES START TO SHAKE LIKE IF A TIRE IS SLIPPING BUT ITS NOT. STEERING WHEEL GETS STIFF. TRANSMISSION SHIFTS VERY HARD, ALL SYMPTOMS GO AWAY IF THE CAR IS WARM SOMETIMES. ITS IMPOSSIBLE TO PREDICT WHEN IT WILL START DOING ALL OF THESE SYMPTOMS AT ONCE. WE HAVE NOT TAKEN THE VEHICLE UP TO HIGH SPEEDS UNTIL WE TAKE IT TO GET CHECKED OUT BY THE DEALER.
Mfg Campaign: 11397656
Recall Date: Feb 24, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
WHILE DRIVING ABS, CHECK ENGINE, PARKING BRAKE LIGHT UP. BRAKES START TO SHAKE LIKE IF A TIRE IS SLIPPING BUT ITS NOT. STEERING WHEEL GETS STIFF. TRANSMISSION SHIFTS VERY HARD, ALL SYMPTOMS GO AWAY IF THE CAR IS WARM SOMETIMES. ITS IMPOSSIBLE TO PREDICT WHEN IT WILL START DOING ALL OF THESE SYMPTOMS AT ONCE. WE HAVE NOT TAKEN THE VEHICLE UP TO HIGH SPEEDS UNTIL WE TAKE IT TO GET CHECKED OUT BY THE DEALER.
Corrective Action:
WHILE DRIVING ABS, CHECK ENGINE, PARKING BRAKE LIGHT UP. BRAKES START TO SHAKE LIKE IF A TIRE IS SLIPPING BUT ITS NOT. STEERING WHEEL GETS STIFF. TRANSMISSION SHIFTS VERY HARD, ALL SYMPTOMS GO AWAY IF THE CAR IS WARM SOMETIMES. ITS IMPOSSIBLE TO PREDICT WHEN IT WILL START DOING ALL OF THESE SYMPTOMS AT ONCE. WE HAVE NOT TAKEN THE VEHICLE UP TO HIGH SPEEDS UNTIL WE TAKE IT TO GET CHECKED OUT BY THE DEALER.
Additional Notes:
WHILE DRIVING ABS, CHECK ENGINE, PARKING BRAKE LIGHT UP. BRAKES START TO SHAKE LIKE IF A TIRE IS SLIPPING BUT ITS NOT. STEERING WHEEL GETS STIFF. TRANSMISSION SHIFTS VERY HARD, ALL SYMPTOMS GO AWAY IF THE CAR IS WARM SOMETIMES. ITS IMPOSSIBLE TO PREDICT WHEN IT WILL START DOING ALL OF THESE SYMPTOMS AT ONCE. WE HAVE NOT TAKEN THE VEHICLE UP TO HIGH SPEEDS UNTIL WE TAKE IT TO GET CHECKED OUT BY THE DEALER.
Mfg Campaign: 11397656
Recall Date: Feb 24, 2021
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
WHILE DRIVING ABS, CHECK ENGINE, PARKING BRAKE LIGHT UP. BRAKES START TO SHAKE LIKE IF A TIRE IS SLIPPING BUT ITS NOT. STEERING WHEEL GETS STIFF. TRANSMISSION SHIFTS VERY HARD, ALL SYMPTOMS GO AWAY IF THE CAR IS WARM SOMETIMES. ITS IMPOSSIBLE TO PREDICT WHEN IT WILL START DOING ALL OF THESE SYMPTOMS AT ONCE. WE HAVE NOT TAKEN THE VEHICLE UP TO HIGH SPEEDS UNTIL WE TAKE IT TO GET CHECKED OUT BY THE DEALER.
Corrective Action:
WHILE DRIVING ABS, CHECK ENGINE, PARKING BRAKE LIGHT UP. BRAKES START TO SHAKE LIKE IF A TIRE IS SLIPPING BUT ITS NOT. STEERING WHEEL GETS STIFF. TRANSMISSION SHIFTS VERY HARD, ALL SYMPTOMS GO AWAY IF THE CAR IS WARM SOMETIMES. ITS IMPOSSIBLE TO PREDICT WHEN IT WILL START DOING ALL OF THESE SYMPTOMS AT ONCE. WE HAVE NOT TAKEN THE VEHICLE UP TO HIGH SPEEDS UNTIL WE TAKE IT TO GET CHECKED OUT BY THE DEALER.
Additional Notes:
WHILE DRIVING ABS, CHECK ENGINE, PARKING BRAKE LIGHT UP. BRAKES START TO SHAKE LIKE IF A TIRE IS SLIPPING BUT ITS NOT. STEERING WHEEL GETS STIFF. TRANSMISSION SHIFTS VERY HARD, ALL SYMPTOMS GO AWAY IF THE CAR IS WARM SOMETIMES. ITS IMPOSSIBLE TO PREDICT WHEN IT WILL START DOING ALL OF THESE SYMPTOMS AT ONCE. WE HAVE NOT TAKEN THE VEHICLE UP TO HIGH SPEEDS UNTIL WE TAKE IT TO GET CHECKED OUT BY THE DEALER.
Mfg Campaign: 11397656
Recall Date: Feb 24, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE "SERVICE SHIFTER" DISPLAY COMES ON INTERMITTENTLY DURING STARTUP AND WHEN PULLING IN TO A PARKING AREA. THE VEHICLE HAS TO BE PLACED IN PARK, SHUT OFF AND THEN RESTARTED. HAD THE VEHICLE CHECKED AND NO ODB CODE SHOWN IN MEMORY AND HAVE BEEN TOLD THAT THIS IS A COMMON OCCURRENCE BY OWNERS BUT DEALERS CLAIM TO HAVE NO KNOWLEDGE OF THIS PROBLEM.
Corrective Action:
THE "SERVICE SHIFTER" DISPLAY COMES ON INTERMITTENTLY DURING STARTUP AND WHEN PULLING IN TO A PARKING AREA. THE VEHICLE HAS TO BE PLACED IN PARK, SHUT OFF AND THEN RESTARTED. HAD THE VEHICLE CHECKED AND NO ODB CODE SHOWN IN MEMORY AND HAVE BEEN TOLD THAT THIS IS A COMMON OCCURRENCE BY OWNERS BUT DEALERS CLAIM TO HAVE NO KNOWLEDGE OF THIS PROBLEM.
Additional Notes:
THE "SERVICE SHIFTER" DISPLAY COMES ON INTERMITTENTLY DURING STARTUP AND WHEN PULLING IN TO A PARKING AREA. THE VEHICLE HAS TO BE PLACED IN PARK, SHUT OFF AND THEN RESTARTED. HAD THE VEHICLE CHECKED AND NO ODB CODE SHOWN IN MEMORY AND HAVE BEEN TOLD THAT THIS IS A COMMON OCCURRENCE BY OWNERS BUT DEALERS CLAIM TO HAVE NO KNOWLEDGE OF THIS PROBLEM.
Mfg Campaign: 11396049
Recall Date: Feb 13, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
CAR TURNS OFF WHILE DRIVING. NO MAINTENANCE INDICATION ON DASH. I CHECK THE OIL AND THERE IS NO OIL EVEN AFTER A RECENT OIL CHANGE. ALL MAINTENANCE HAS BEEN WITH THE SAME DEALERSHIP CAR SERVICE. THIS HAS OCURRED 5 TIMES SINCE PURCHASE. CAR SERVICE TEAM HAS CHANGED MAINTENANCE FREQUENCY TO EVERY 1300 MILES TO MONITOR OIL CONSUMPTION BUT HAVE NOT DETERMINED ROOT CAUSE. AGAIN, THIS HAS HAPPENED WHILE DRIVING (ALL 5 TIMES) ON CITY STREETS.
Corrective Action:
CAR TURNS OFF WHILE DRIVING. NO MAINTENANCE INDICATION ON DASH. I CHECK THE OIL AND THERE IS NO OIL EVEN AFTER A RECENT OIL CHANGE. ALL MAINTENANCE HAS BEEN WITH THE SAME DEALERSHIP CAR SERVICE. THIS HAS OCURRED 5 TIMES SINCE PURCHASE. CAR SERVICE TEAM HAS CHANGED MAINTENANCE FREQUENCY TO EVERY 1300 MILES TO MONITOR OIL CONSUMPTION BUT HAVE NOT DETERMINED ROOT CAUSE. AGAIN, THIS HAS HAPPENED WHILE DRIVING (ALL 5 TIMES) ON CITY STREETS.
Additional Notes:
CAR TURNS OFF WHILE DRIVING. NO MAINTENANCE INDICATION ON DASH. I CHECK THE OIL AND THERE IS NO OIL EVEN AFTER A RECENT OIL CHANGE. ALL MAINTENANCE HAS BEEN WITH THE SAME DEALERSHIP CAR SERVICE. THIS HAS OCURRED 5 TIMES SINCE PURCHASE. CAR SERVICE TEAM HAS CHANGED MAINTENANCE FREQUENCY TO EVERY 1300 MILES TO MONITOR OIL CONSUMPTION BUT HAVE NOT DETERMINED ROOT CAUSE. AGAIN, THIS HAS HAPPENED WHILE DRIVING (ALL 5 TIMES) ON CITY STREETS.
Mfg Campaign: 11395782
Recall Date: Feb 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
MY SENSORS ONLY WORK SOMETIMES, MY KEY FOB ONLY WORKS WHEN IT WANTS. IT'S STARTING TO HAVE ISSUES. MY JEEP STOPPED WORKING ON THE HIGHWAY ALL OF A SUDDEN
Corrective Action:
MY SENSORS ONLY WORK SOMETIMES, MY KEY FOB ONLY WORKS WHEN IT WANTS. IT'S STARTING TO HAVE ISSUES. MY JEEP STOPPED WORKING ON THE HIGHWAY ALL OF A SUDDEN
Additional Notes:
MY SENSORS ONLY WORK SOMETIMES, MY KEY FOB ONLY WORKS WHEN IT WANTS. IT'S STARTING TO HAVE ISSUES. MY JEEP STOPPED WORKING ON THE HIGHWAY ALL OF A SUDDEN
Mfg Campaign: 11395547
Recall Date: Feb 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
MY SENSORS ONLY WORK SOMETIMES, MY KEY FOB ONLY WORKS WHEN IT WANTS. IT'S STARTING TO HAVE ISSUES. MY JEEP STOPPED WORKING ON THE HIGHWAY ALL OF A SUDDEN
Corrective Action:
MY SENSORS ONLY WORK SOMETIMES, MY KEY FOB ONLY WORKS WHEN IT WANTS. IT'S STARTING TO HAVE ISSUES. MY JEEP STOPPED WORKING ON THE HIGHWAY ALL OF A SUDDEN
Additional Notes:
MY SENSORS ONLY WORK SOMETIMES, MY KEY FOB ONLY WORKS WHEN IT WANTS. IT'S STARTING TO HAVE ISSUES. MY JEEP STOPPED WORKING ON THE HIGHWAY ALL OF A SUDDEN
Mfg Campaign: 11395547
Recall Date: Feb 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
MY SENSORS ONLY WORK SOMETIMES, MY KEY FOB ONLY WORKS WHEN IT WANTS. IT'S STARTING TO HAVE ISSUES. MY JEEP STOPPED WORKING ON THE HIGHWAY ALL OF A SUDDEN
Corrective Action:
MY SENSORS ONLY WORK SOMETIMES, MY KEY FOB ONLY WORKS WHEN IT WANTS. IT'S STARTING TO HAVE ISSUES. MY JEEP STOPPED WORKING ON THE HIGHWAY ALL OF A SUDDEN
Additional Notes:
MY SENSORS ONLY WORK SOMETIMES, MY KEY FOB ONLY WORKS WHEN IT WANTS. IT'S STARTING TO HAVE ISSUES. MY JEEP STOPPED WORKING ON THE HIGHWAY ALL OF A SUDDEN
Mfg Campaign: 11395547
Recall Date: Feb 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE SERVICE SHIFTER LIGHT CAME ON AT 74,000 MILES AND AGAIN AT 77,000 MILES WHILE IN MOTION.
Corrective Action:
THE SERVICE SHIFTER LIGHT CAME ON AT 74,000 MILES AND AGAIN AT 77,000 MILES WHILE IN MOTION.
Additional Notes:
THE SERVICE SHIFTER LIGHT CAME ON AT 74,000 MILES AND AGAIN AT 77,000 MILES WHILE IN MOTION.
Mfg Campaign: 11395665
Recall Date: Feb 10, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
SERVICE SHIFTER ILLUMINATES ON DASH AND ALL AUTO TRANSMISSION GEARS ON SHIFTER ILLUMINATE. OCCURS WHEN CAR IS IN MOTION. HAS OCCURRED MULTIPLE TIMES IN PAST WEEK. SEARCH OF INTERNET SHOWS THIS IS VERY COMMON AMONG THESES VEHICLES
Corrective Action:
SERVICE SHIFTER ILLUMINATES ON DASH AND ALL AUTO TRANSMISSION GEARS ON SHIFTER ILLUMINATE. OCCURS WHEN CAR IS IN MOTION. HAS OCCURRED MULTIPLE TIMES IN PAST WEEK. SEARCH OF INTERNET SHOWS THIS IS VERY COMMON AMONG THESES VEHICLES
Additional Notes:
SERVICE SHIFTER ILLUMINATES ON DASH AND ALL AUTO TRANSMISSION GEARS ON SHIFTER ILLUMINATE. OCCURS WHEN CAR IS IN MOTION. HAS OCCURRED MULTIPLE TIMES IN PAST WEEK. SEARCH OF INTERNET SHOWS THIS IS VERY COMMON AMONG THESES VEHICLES
Mfg Campaign: 11389617
Recall Date: Jan 23, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
DISPLAY INDICATES "SERVICE SHIFTER" AND ALL LIGHTS ON GEAR SELECTOR ARE LIT (PRND). THIS OCCURRED AT 30,000 MILES (CODE U1465 AND P1C86-1D) AND WAS SERVICED BY THE DEALER. DEALER REPLACED THE SHIFTER. ISSUE IS REOCCURRING AT 50,000 MILES.
Corrective Action:
DISPLAY INDICATES "SERVICE SHIFTER" AND ALL LIGHTS ON GEAR SELECTOR ARE LIT (PRND). THIS OCCURRED AT 30,000 MILES (CODE U1465 AND P1C86-1D) AND WAS SERVICED BY THE DEALER. DEALER REPLACED THE SHIFTER. ISSUE IS REOCCURRING AT 50,000 MILES.
Additional Notes:
DISPLAY INDICATES "SERVICE SHIFTER" AND ALL LIGHTS ON GEAR SELECTOR ARE LIT (PRND). THIS OCCURRED AT 30,000 MILES (CODE U1465 AND P1C86-1D) AND WAS SERVICED BY THE DEALER. DEALER REPLACED THE SHIFTER. ISSUE IS REOCCURRING AT 50,000 MILES.
Mfg Campaign: 11389426
Recall Date: Jan 22, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
SINCE WE BOUGHT IT NEW, IT HAS STALLED WHEN TURNING (USUALLY LEFT) WHEN THE OIL LEVEL GETS LOW. I HAVE TAKEN IT TO THE DEALERSHIP WHERE THEY HAVE TOLD ME THAT I SHOULD HAVE TO PUT OIL IN IT FREQUENTLY AND THAT THE ENGINE SHUTTING OFF IS A SAFETY MECHANISM. THE PROBLEM IS, THERE IS NO INDICATION THAT THE OIL LEVEL IS LOW. SO UNLESS I KEEP TRACK OF HOW MANY MILES I HAVE DRIVEN, THE JEEP WILL JUST QUIT ON ME. I HAVE DEALT WITH THE ISSUE UNTIL RECENTLY WHEN I CAME WITHIN INCHES OF GETTING SLAMMED ON MY PASSENGER DOOR BECAUSE I STALLED IN THE MIDDLE OF THE ONCOMING TRAFFIC. IF A LOW OIL LIGHT CAME ON, I WOULD OBVIOUSLY HAVE MORE OIL PUT IN, BUT I GET NO WARNING AT ALL. IT JUST QUITS. USUALLY IN THE MIDDLE OF THE ROAD. THE ENCLOSED PICTURES ARE OF WHEN I HAD TO PUT OIL IN IT IN NOVEMBER. THE LAST EPISODE OF ALMOST GETTING HIT HAPPENED ON JAN 16.
Corrective Action:
SINCE WE BOUGHT IT NEW, IT HAS STALLED WHEN TURNING (USUALLY LEFT) WHEN THE OIL LEVEL GETS LOW. I HAVE TAKEN IT TO THE DEALERSHIP WHERE THEY HAVE TOLD ME THAT I SHOULD HAVE TO PUT OIL IN IT FREQUENTLY AND THAT THE ENGINE SHUTTING OFF IS A SAFETY MECHANISM. THE PROBLEM IS, THERE IS NO INDICATION THAT THE OIL LEVEL IS LOW. SO UNLESS I KEEP TRACK OF HOW MANY MILES I HAVE DRIVEN, THE JEEP WILL JUST QUIT ON ME. I HAVE DEALT WITH THE ISSUE UNTIL RECENTLY WHEN I CAME WITHIN INCHES OF GETTING SLAMMED ON MY PASSENGER DOOR BECAUSE I STALLED IN THE MIDDLE OF THE ONCOMING TRAFFIC. IF A LOW OIL LIGHT CAME ON, I WOULD OBVIOUSLY HAVE MORE OIL PUT IN, BUT I GET NO WARNING AT ALL. IT JUST QUITS. USUALLY IN THE MIDDLE OF THE ROAD. THE ENCLOSED PICTURES ARE OF WHEN I HAD TO PUT OIL IN IT IN NOVEMBER. THE LAST EPISODE OF ALMOST GETTING HIT HAPPENED ON JAN 16.
Additional Notes:
SINCE WE BOUGHT IT NEW, IT HAS STALLED WHEN TURNING (USUALLY LEFT) WHEN THE OIL LEVEL GETS LOW. I HAVE TAKEN IT TO THE DEALERSHIP WHERE THEY HAVE TOLD ME THAT I SHOULD HAVE TO PUT OIL IN IT FREQUENTLY AND THAT THE ENGINE SHUTTING OFF IS A SAFETY MECHANISM. THE PROBLEM IS, THERE IS NO INDICATION THAT THE OIL LEVEL IS LOW. SO UNLESS I KEEP TRACK OF HOW MANY MILES I HAVE DRIVEN, THE JEEP WILL JUST QUIT ON ME. I HAVE DEALT WITH THE ISSUE UNTIL RECENTLY WHEN I CAME WITHIN INCHES OF GETTING SLAMMED ON MY PASSENGER DOOR BECAUSE I STALLED IN THE MIDDLE OF THE ONCOMING TRAFFIC. IF A LOW OIL LIGHT CAME ON, I WOULD OBVIOUSLY HAVE MORE OIL PUT IN, BUT I GET NO WARNING AT ALL. IT JUST QUITS. USUALLY IN THE MIDDLE OF THE ROAD. THE ENCLOSED PICTURES ARE OF WHEN I HAD TO PUT OIL IN IT IN NOVEMBER. THE LAST EPISODE OF ALMOST GETTING HIT HAPPENED ON JAN 16.
Mfg Campaign: 11389174
Recall Date: Jan 21, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
I HAVE A 2018 JEEP CHEROKEE. THE SERVICE SHIFTER KEEPS COMING ON AND ALL THE GEAR SHIFT LIGHTS ARE LIT UP. THE CAR WILL STALL OR COMPLETELY STOP OPERATING WHEN THIS OCCURS. IT OCCURS WHEN I AM DRIVING IN CITY TRAFFIC, HIGHWAY TRAFFIC OR STATIONARY.
Corrective Action:
I HAVE A 2018 JEEP CHEROKEE. THE SERVICE SHIFTER KEEPS COMING ON AND ALL THE GEAR SHIFT LIGHTS ARE LIT UP. THE CAR WILL STALL OR COMPLETELY STOP OPERATING WHEN THIS OCCURS. IT OCCURS WHEN I AM DRIVING IN CITY TRAFFIC, HIGHWAY TRAFFIC OR STATIONARY.
Additional Notes:
I HAVE A 2018 JEEP CHEROKEE. THE SERVICE SHIFTER KEEPS COMING ON AND ALL THE GEAR SHIFT LIGHTS ARE LIT UP. THE CAR WILL STALL OR COMPLETELY STOP OPERATING WHEN THIS OCCURS. IT OCCURS WHEN I AM DRIVING IN CITY TRAFFIC, HIGHWAY TRAFFIC OR STATIONARY.
Mfg Campaign: 11389207
Recall Date: Jan 21, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
KEEPS THROWING CODE SERVICE SHIFTER
Corrective Action:
KEEPS THROWING CODE SERVICE SHIFTER
Additional Notes:
KEEPS THROWING CODE SERVICE SHIFTER
Mfg Campaign: 11388982
Recall Date: Jan 20, 2021
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
SERVICE SHIFTER WARNING COMES ON VERY OFTEN WHILE DRIVING VEHICLE.
Corrective Action:
SERVICE SHIFTER WARNING COMES ON VERY OFTEN WHILE DRIVING VEHICLE.
Additional Notes:
SERVICE SHIFTER WARNING COMES ON VERY OFTEN WHILE DRIVING VEHICLE.
Mfg Campaign: 11388452
Recall Date: Jan 16, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ATTEMPTED TO ACTIVATE THE ELECTRONIC RANGE SELECT (ERS) WHILE DRIVING. IMMEDIATELY, ALL OF THE PRNDL LIGHTS ILLUMINATED RED AND THE DASH DISPLAYED THE MESSAGE "SHIFTER SERVICE". MOVING THE SHIFTER BACK TO FULLY AUTOMATIC DID NOT CLEAR THE ERROR OR THE PRNDL LIGHTS. I STOPPED THE VEHICLE, TURNED IT OFF, THEN RESTARTED THE ENGINE AND THE ERROR CLEARED.
Corrective Action:
ATTEMPTED TO ACTIVATE THE ELECTRONIC RANGE SELECT (ERS) WHILE DRIVING. IMMEDIATELY, ALL OF THE PRNDL LIGHTS ILLUMINATED RED AND THE DASH DISPLAYED THE MESSAGE "SHIFTER SERVICE". MOVING THE SHIFTER BACK TO FULLY AUTOMATIC DID NOT CLEAR THE ERROR OR THE PRNDL LIGHTS. I STOPPED THE VEHICLE, TURNED IT OFF, THEN RESTARTED THE ENGINE AND THE ERROR CLEARED.
Additional Notes:
ATTEMPTED TO ACTIVATE THE ELECTRONIC RANGE SELECT (ERS) WHILE DRIVING. IMMEDIATELY, ALL OF THE PRNDL LIGHTS ILLUMINATED RED AND THE DASH DISPLAYED THE MESSAGE "SHIFTER SERVICE". MOVING THE SHIFTER BACK TO FULLY AUTOMATIC DID NOT CLEAR THE ERROR OR THE PRNDL LIGHTS. I STOPPED THE VEHICLE, TURNED IT OFF, THEN RESTARTED THE ENGINE AND THE ERROR CLEARED.
Mfg Campaign: 11387455
Recall Date: Jan 11, 2021
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I WAS IN DRIVE AND SITTING AT A LIGHT, I HEARD A DING AND SAW THE SERVICE SHIFTER WARNING HAD COME ON. WHEN I LOOKED DOWN AT THE SHIFTER ALL THE GEARS WERE LIT UP RED INSTEAD OF JUST THE GEAR I WAS IN.
Corrective Action:
I WAS IN DRIVE AND SITTING AT A LIGHT, I HEARD A DING AND SAW THE SERVICE SHIFTER WARNING HAD COME ON. WHEN I LOOKED DOWN AT THE SHIFTER ALL THE GEARS WERE LIT UP RED INSTEAD OF JUST THE GEAR I WAS IN.
Additional Notes:
I WAS IN DRIVE AND SITTING AT A LIGHT, I HEARD A DING AND SAW THE SERVICE SHIFTER WARNING HAD COME ON. WHEN I LOOKED DOWN AT THE SHIFTER ALL THE GEARS WERE LIT UP RED INSTEAD OF JUST THE GEAR I WAS IN.
Mfg Campaign: 11387264
Recall Date: Jan 9, 2021
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
ON 12/15/20 I DROVE LESS THAN 1 MI. DOWNHILL, STOPPED AT THE STOP SIGN & THE ENGINE QUIT & BATTERY LIGHT CAME ON. ENGINE RESTARTED ABOUT 5 MIN. I WAS LOW ON GAS, SO GAS WAS ADDED & I FILLED TANK. THE ENGINE QUIT THE NEXT DAY AT THE SAME SPOT. IT RESTARTED AFTER A FEW TRIES. THE BATTERY INDICATOR SHOWED IT HAD A CHARGE & OIL WAS GOOD. REPEAT STALLING AT SAME SPOT ON 12/24/20 AND ON 1/2/2021. VERY CONCERNING AS I WAS STUCK IN THE MIDDLE OF THE STREET AND COULD EASILY BE HIT. I HAD 27,000 & CURRENTLY HAVE 35693 MILES. THIS VEHICLE WAS SERVICED BEFORE I GOT IT AND IS TOO NEW TO BE HAVING PROBLEMS.
Corrective Action:
ON 12/15/20 I DROVE LESS THAN 1 MI. DOWNHILL, STOPPED AT THE STOP SIGN & THE ENGINE QUIT & BATTERY LIGHT CAME ON. ENGINE RESTARTED ABOUT 5 MIN. I WAS LOW ON GAS, SO GAS WAS ADDED & I FILLED TANK. THE ENGINE QUIT THE NEXT DAY AT THE SAME SPOT. IT RESTARTED AFTER A FEW TRIES. THE BATTERY INDICATOR SHOWED IT HAD A CHARGE & OIL WAS GOOD. REPEAT STALLING AT SAME SPOT ON 12/24/20 AND ON 1/2/2021. VERY CONCERNING AS I WAS STUCK IN THE MIDDLE OF THE STREET AND COULD EASILY BE HIT. I HAD 27,000 & CURRENTLY HAVE 35693 MILES. THIS VEHICLE WAS SERVICED BEFORE I GOT IT AND IS TOO NEW TO BE HAVING PROBLEMS.
Additional Notes:
ON 12/15/20 I DROVE LESS THAN 1 MI. DOWNHILL, STOPPED AT THE STOP SIGN & THE ENGINE QUIT & BATTERY LIGHT CAME ON. ENGINE RESTARTED ABOUT 5 MIN. I WAS LOW ON GAS, SO GAS WAS ADDED & I FILLED TANK. THE ENGINE QUIT THE NEXT DAY AT THE SAME SPOT. IT RESTARTED AFTER A FEW TRIES. THE BATTERY INDICATOR SHOWED IT HAD A CHARGE & OIL WAS GOOD. REPEAT STALLING AT SAME SPOT ON 12/24/20 AND ON 1/2/2021. VERY CONCERNING AS I WAS STUCK IN THE MIDDLE OF THE STREET AND COULD EASILY BE HIT. I HAD 27,000 & CURRENTLY HAVE 35693 MILES. THIS VEHICLE WAS SERVICED BEFORE I GOT IT AND IS TOO NEW TO BE HAVING PROBLEMS.
Mfg Campaign: 11386709
Recall Date: Jan 5, 2021
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
ON 12/15/20 I DROVE LESS THAN 1 MI. DOWNHILL, STOPPED AT THE STOP SIGN & THE ENGINE QUIT & BATTERY LIGHT CAME ON. ENGINE RESTARTED ABOUT 5 MIN. I WAS LOW ON GAS, SO GAS WAS ADDED & I FILLED TANK. THE ENGINE QUIT THE NEXT DAY AT THE SAME SPOT. IT RESTARTED AFTER A FEW TRIES. THE BATTERY INDICATOR SHOWED IT HAD A CHARGE & OIL WAS GOOD. REPEAT STALLING AT SAME SPOT ON 12/24/20 AND ON 1/2/2021. VERY CONCERNING AS I WAS STUCK IN THE MIDDLE OF THE STREET AND COULD EASILY BE HIT. I HAD 27,000 & CURRENTLY HAVE 35693 MILES. THIS VEHICLE WAS SERVICED BEFORE I GOT IT AND IS TOO NEW TO BE HAVING PROBLEMS.
Corrective Action:
ON 12/15/20 I DROVE LESS THAN 1 MI. DOWNHILL, STOPPED AT THE STOP SIGN & THE ENGINE QUIT & BATTERY LIGHT CAME ON. ENGINE RESTARTED ABOUT 5 MIN. I WAS LOW ON GAS, SO GAS WAS ADDED & I FILLED TANK. THE ENGINE QUIT THE NEXT DAY AT THE SAME SPOT. IT RESTARTED AFTER A FEW TRIES. THE BATTERY INDICATOR SHOWED IT HAD A CHARGE & OIL WAS GOOD. REPEAT STALLING AT SAME SPOT ON 12/24/20 AND ON 1/2/2021. VERY CONCERNING AS I WAS STUCK IN THE MIDDLE OF THE STREET AND COULD EASILY BE HIT. I HAD 27,000 & CURRENTLY HAVE 35693 MILES. THIS VEHICLE WAS SERVICED BEFORE I GOT IT AND IS TOO NEW TO BE HAVING PROBLEMS.
Additional Notes:
ON 12/15/20 I DROVE LESS THAN 1 MI. DOWNHILL, STOPPED AT THE STOP SIGN & THE ENGINE QUIT & BATTERY LIGHT CAME ON. ENGINE RESTARTED ABOUT 5 MIN. I WAS LOW ON GAS, SO GAS WAS ADDED & I FILLED TANK. THE ENGINE QUIT THE NEXT DAY AT THE SAME SPOT. IT RESTARTED AFTER A FEW TRIES. THE BATTERY INDICATOR SHOWED IT HAD A CHARGE & OIL WAS GOOD. REPEAT STALLING AT SAME SPOT ON 12/24/20 AND ON 1/2/2021. VERY CONCERNING AS I WAS STUCK IN THE MIDDLE OF THE STREET AND COULD EASILY BE HIT. I HAD 27,000 & CURRENTLY HAVE 35693 MILES. THIS VEHICLE WAS SERVICED BEFORE I GOT IT AND IS TOO NEW TO BE HAVING PROBLEMS.
Mfg Campaign: 11386709
Recall Date: Jan 5, 2021
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
ON 12/15/20 I DROVE LESS THAN 1 MI. DOWNHILL, STOPPED AT THE STOP SIGN & THE ENGINE QUIT & BATTERY LIGHT CAME ON. ENGINE RESTARTED ABOUT 5 MIN. I WAS LOW ON GAS, SO GAS WAS ADDED & I FILLED TANK. THE ENGINE QUIT THE NEXT DAY AT THE SAME SPOT. IT RESTARTED AFTER A FEW TRIES. THE BATTERY INDICATOR SHOWED IT HAD A CHARGE & OIL WAS GOOD. REPEAT STALLING AT SAME SPOT ON 12/24/20 AND ON 1/2/2021. VERY CONCERNING AS I WAS STUCK IN THE MIDDLE OF THE STREET AND COULD EASILY BE HIT. I HAD 27,000 & CURRENTLY HAVE 35693 MILES. THIS VEHICLE WAS SERVICED BEFORE I GOT IT AND IS TOO NEW TO BE HAVING PROBLEMS.
Corrective Action:
ON 12/15/20 I DROVE LESS THAN 1 MI. DOWNHILL, STOPPED AT THE STOP SIGN & THE ENGINE QUIT & BATTERY LIGHT CAME ON. ENGINE RESTARTED ABOUT 5 MIN. I WAS LOW ON GAS, SO GAS WAS ADDED & I FILLED TANK. THE ENGINE QUIT THE NEXT DAY AT THE SAME SPOT. IT RESTARTED AFTER A FEW TRIES. THE BATTERY INDICATOR SHOWED IT HAD A CHARGE & OIL WAS GOOD. REPEAT STALLING AT SAME SPOT ON 12/24/20 AND ON 1/2/2021. VERY CONCERNING AS I WAS STUCK IN THE MIDDLE OF THE STREET AND COULD EASILY BE HIT. I HAD 27,000 & CURRENTLY HAVE 35693 MILES. THIS VEHICLE WAS SERVICED BEFORE I GOT IT AND IS TOO NEW TO BE HAVING PROBLEMS.
Additional Notes:
ON 12/15/20 I DROVE LESS THAN 1 MI. DOWNHILL, STOPPED AT THE STOP SIGN & THE ENGINE QUIT & BATTERY LIGHT CAME ON. ENGINE RESTARTED ABOUT 5 MIN. I WAS LOW ON GAS, SO GAS WAS ADDED & I FILLED TANK. THE ENGINE QUIT THE NEXT DAY AT THE SAME SPOT. IT RESTARTED AFTER A FEW TRIES. THE BATTERY INDICATOR SHOWED IT HAD A CHARGE & OIL WAS GOOD. REPEAT STALLING AT SAME SPOT ON 12/24/20 AND ON 1/2/2021. VERY CONCERNING AS I WAS STUCK IN THE MIDDLE OF THE STREET AND COULD EASILY BE HIT. I HAD 27,000 & CURRENTLY HAVE 35693 MILES. THIS VEHICLE WAS SERVICED BEFORE I GOT IT AND IS TOO NEW TO BE HAVING PROBLEMS.
Mfg Campaign: 11386709
Recall Date: Jan 5, 2021
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