Complaints & Recalls
Official Safety Recalls - Important!
10 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
Mfg Campaign: 01C
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U87
Recall Date: Aug 9, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U78
Recall Date: Jul 26, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee vehicles equipped with a 2.4L engine. These vehicles may have been manufactured with a fuel tube that may leak fuel into the engine compartment.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U39
Recall Date: May 1, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee and Compass vehicles equipped with 2.4L engines. The engines may have a cracked oil pump housing that can result in oil pump failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T65
Recall Date: Oct 24, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2017-2018 Jeep Cherokee vehicles. The tire and rim size information required to be on the Certification label was omitted during manufacturing, which may result in an incorrect tire and rim combination being installed on the vehicle. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T53
Recall Date: Aug 31, 2017
Consumer Complaints
882 ComplaintsChrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
My car keeps stopping in the middle of me driving. I've had the car about a year and a half. Today the electric throttle light is flashing and car did not want to go in the middle of a double intersection and highway. Yesterday it read oil pressure.
Corrective Action:
My car keeps stopping in the middle of me driving. I've had the car about a year and a half. Today the electric throttle light is flashing and car did not want to go in the middle of a double intersection and highway. Yesterday it read oil pressure.
Additional Notes:
My car keeps stopping in the middle of me driving. I've had the car about a year and a half. Today the electric throttle light is flashing and car did not want to go in the middle of a double intersection and highway. Yesterday it read oil pressure.
Mfg Campaign: 11491900
Recall Date: Nov 2, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Within the last 6 months this vehicle has left me stranded at least 5 times. The first time it overheated because the heating coil is so close to another line that is created a hole that caused the vehicle to overheat. The second time was an ignition coil. The third time was because it was time for an oil change which was not the case because it wasn't even time for an oil change. The other times were (battery) related but yet with the battery being replaced 200 bucks later I am left stranded on the road in the middle of traffic without any indication that it was going to cutoff. I fear taking it on the interstate. Within the last 24 hours I have been left stranded after having the dealership again yesterday tell me I need a new battery which I replaced but yet broke down again this morning. The vehicle will start but it seems like now 2-3 minutes it cuts off while driving and has to be jumped by another vehicle. This has to be an electrical problem...the lights don't dim; everything stays on for a bit once I take the keys out, but yet I am being told my VIN has no recalls. Once again there is no lights or anything that appear on the dash letting me know where is an issue.
Corrective Action:
Within the last 6 months this vehicle has left me stranded at least 5 times. The first time it overheated because the heating coil is so close to another line that is created a hole that caused the vehicle to overheat. The second time was an ignition coil. The third time was because it was time for an oil change which was not the case because it wasn't even time for an oil change. The other times were (battery) related but yet with the battery being replaced 200 bucks later I am left stranded on the road in the middle of traffic without any indication that it was going to cutoff. I fear taking it on the interstate. Within the last 24 hours I have been left stranded after having the dealership again yesterday tell me I need a new battery which I replaced but yet broke down again this morning. The vehicle will start but it seems like now 2-3 minutes it cuts off while driving and has to be jumped by another vehicle. This has to be an electrical problem...the lights don't dim; everything stays on for a bit once I take the keys out, but yet I am being told my VIN has no recalls. Once again there is no lights or anything that appear on the dash letting me know where is an issue.
Additional Notes:
Within the last 6 months this vehicle has left me stranded at least 5 times. The first time it overheated because the heating coil is so close to another line that is created a hole that caused the vehicle to overheat. The second time was an ignition coil. The third time was because it was time for an oil change which was not the case because it wasn't even time for an oil change. The other times were (battery) related but yet with the battery being replaced 200 bucks later I am left stranded on the road in the middle of traffic without any indication that it was going to cutoff. I fear taking it on the interstate. Within the last 24 hours I have been left stranded after having the dealership again yesterday tell me I need a new battery which I replaced but yet broke down again this morning. The vehicle will start but it seems like now 2-3 minutes it cuts off while driving and has to be jumped by another vehicle. This has to be an electrical problem...the lights don't dim; everything stays on for a bit once I take the keys out, but yet I am being told my VIN has no recalls. Once again there is no lights or anything that appear on the dash letting me know where is an issue.
Mfg Campaign: 11490112
Recall Date: Oct 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
Within the last 6 months this vehicle has left me stranded at least 5 times. The first time it overheated because the heating coil is so close to another line that is created a hole that caused the vehicle to overheat. The second time was an ignition coil. The third time was because it was time for an oil change which was not the case because it wasn't even time for an oil change. The other times were (battery) related but yet with the battery being replaced 200 bucks later I am left stranded on the road in the middle of traffic without any indication that it was going to cutoff. I fear taking it on the interstate. Within the last 24 hours I have been left stranded after having the dealership again yesterday tell me I need a new battery which I replaced but yet broke down again this morning. The vehicle will start but it seems like now 2-3 minutes it cuts off while driving and has to be jumped by another vehicle. This has to be an electrical problem...the lights don't dim; everything stays on for a bit once I take the keys out, but yet I am being told my VIN has no recalls. Once again there is no lights or anything that appear on the dash letting me know where is an issue.
Corrective Action:
Within the last 6 months this vehicle has left me stranded at least 5 times. The first time it overheated because the heating coil is so close to another line that is created a hole that caused the vehicle to overheat. The second time was an ignition coil. The third time was because it was time for an oil change which was not the case because it wasn't even time for an oil change. The other times were (battery) related but yet with the battery being replaced 200 bucks later I am left stranded on the road in the middle of traffic without any indication that it was going to cutoff. I fear taking it on the interstate. Within the last 24 hours I have been left stranded after having the dealership again yesterday tell me I need a new battery which I replaced but yet broke down again this morning. The vehicle will start but it seems like now 2-3 minutes it cuts off while driving and has to be jumped by another vehicle. This has to be an electrical problem...the lights don't dim; everything stays on for a bit once I take the keys out, but yet I am being told my VIN has no recalls. Once again there is no lights or anything that appear on the dash letting me know where is an issue.
Additional Notes:
Within the last 6 months this vehicle has left me stranded at least 5 times. The first time it overheated because the heating coil is so close to another line that is created a hole that caused the vehicle to overheat. The second time was an ignition coil. The third time was because it was time for an oil change which was not the case because it wasn't even time for an oil change. The other times were (battery) related but yet with the battery being replaced 200 bucks later I am left stranded on the road in the middle of traffic without any indication that it was going to cutoff. I fear taking it on the interstate. Within the last 24 hours I have been left stranded after having the dealership again yesterday tell me I need a new battery which I replaced but yet broke down again this morning. The vehicle will start but it seems like now 2-3 minutes it cuts off while driving and has to be jumped by another vehicle. This has to be an electrical problem...the lights don't dim; everything stays on for a bit once I take the keys out, but yet I am being told my VIN has no recalls. Once again there is no lights or anything that appear on the dash letting me know where is an issue.
Mfg Campaign: 11490112
Recall Date: Oct 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Within the last 6 months this vehicle has left me stranded at least 5 times. The first time it overheated because the heating coil is so close to another line that is created a hole that caused the vehicle to overheat. The second time was an ignition coil. The third time was because it was time for an oil change which was not the case because it wasn't even time for an oil change. The other times were (battery) related but yet with the battery being replaced 200 bucks later I am left stranded on the road in the middle of traffic without any indication that it was going to cutoff. I fear taking it on the interstate. Within the last 24 hours I have been left stranded after having the dealership again yesterday tell me I need a new battery which I replaced but yet broke down again this morning. The vehicle will start but it seems like now 2-3 minutes it cuts off while driving and has to be jumped by another vehicle. This has to be an electrical problem...the lights don't dim; everything stays on for a bit once I take the keys out, but yet I am being told my VIN has no recalls. Once again there is no lights or anything that appear on the dash letting me know where is an issue.
Corrective Action:
Within the last 6 months this vehicle has left me stranded at least 5 times. The first time it overheated because the heating coil is so close to another line that is created a hole that caused the vehicle to overheat. The second time was an ignition coil. The third time was because it was time for an oil change which was not the case because it wasn't even time for an oil change. The other times were (battery) related but yet with the battery being replaced 200 bucks later I am left stranded on the road in the middle of traffic without any indication that it was going to cutoff. I fear taking it on the interstate. Within the last 24 hours I have been left stranded after having the dealership again yesterday tell me I need a new battery which I replaced but yet broke down again this morning. The vehicle will start but it seems like now 2-3 minutes it cuts off while driving and has to be jumped by another vehicle. This has to be an electrical problem...the lights don't dim; everything stays on for a bit once I take the keys out, but yet I am being told my VIN has no recalls. Once again there is no lights or anything that appear on the dash letting me know where is an issue.
Additional Notes:
Within the last 6 months this vehicle has left me stranded at least 5 times. The first time it overheated because the heating coil is so close to another line that is created a hole that caused the vehicle to overheat. The second time was an ignition coil. The third time was because it was time for an oil change which was not the case because it wasn't even time for an oil change. The other times were (battery) related but yet with the battery being replaced 200 bucks later I am left stranded on the road in the middle of traffic without any indication that it was going to cutoff. I fear taking it on the interstate. Within the last 24 hours I have been left stranded after having the dealership again yesterday tell me I need a new battery which I replaced but yet broke down again this morning. The vehicle will start but it seems like now 2-3 minutes it cuts off while driving and has to be jumped by another vehicle. This has to be an electrical problem...the lights don't dim; everything stays on for a bit once I take the keys out, but yet I am being told my VIN has no recalls. Once again there is no lights or anything that appear on the dash letting me know where is an issue.
Mfg Campaign: 11490112
Recall Date: Oct 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
On several separate occasions my automatic parking brake engaged without me engaging it. It will engage and will not disengage unless car is restarted. On one occasion I was travelling approximately 20 mph when the brake engage and caused the car to stall. The most recent occasion I was unable to disengage the parking brake and had to have the vehicle towed to the dealer. The dealer believes the issue is related to the EPB Module in the rear left side of the vehicle. Water has been leaking into the trunk and corroded the module and connector. I believe this is related to NHTSA investigation number PE 22-009. A technical service bulletin was issued related to this issue and it appears to be a widespread issue with this make/model.
Corrective Action:
On several separate occasions my automatic parking brake engaged without me engaging it. It will engage and will not disengage unless car is restarted. On one occasion I was travelling approximately 20 mph when the brake engage and caused the car to stall. The most recent occasion I was unable to disengage the parking brake and had to have the vehicle towed to the dealer. The dealer believes the issue is related to the EPB Module in the rear left side of the vehicle. Water has been leaking into the trunk and corroded the module and connector. I believe this is related to NHTSA investigation number PE 22-009. A technical service bulletin was issued related to this issue and it appears to be a widespread issue with this make/model.
Additional Notes:
On several separate occasions my automatic parking brake engaged without me engaging it. It will engage and will not disengage unless car is restarted. On one occasion I was travelling approximately 20 mph when the brake engage and caused the car to stall. The most recent occasion I was unable to disengage the parking brake and had to have the vehicle towed to the dealer. The dealer believes the issue is related to the EPB Module in the rear left side of the vehicle. Water has been leaking into the trunk and corroded the module and connector. I believe this is related to NHTSA investigation number PE 22-009. A technical service bulletin was issued related to this issue and it appears to be a widespread issue with this make/model.
Mfg Campaign: 11490009
Recall Date: Oct 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
On several separate occasions my automatic parking brake engaged without me engaging it. It will engage and will not disengage unless car is restarted. On one occasion I was travelling approximately 20 mph when the brake engage and caused the car to stall. The most recent occasion I was unable to disengage the parking brake and had to have the vehicle towed to the dealer. The dealer believes the issue is related to the EPB Module in the rear left side of the vehicle. Water has been leaking into the trunk and corroded the module and connector. I believe this is related to NHTSA investigation number PE 22-009. A technical service bulletin was issued related to this issue and it appears to be a widespread issue with this make/model.
Corrective Action:
On several separate occasions my automatic parking brake engaged without me engaging it. It will engage and will not disengage unless car is restarted. On one occasion I was travelling approximately 20 mph when the brake engage and caused the car to stall. The most recent occasion I was unable to disengage the parking brake and had to have the vehicle towed to the dealer. The dealer believes the issue is related to the EPB Module in the rear left side of the vehicle. Water has been leaking into the trunk and corroded the module and connector. I believe this is related to NHTSA investigation number PE 22-009. A technical service bulletin was issued related to this issue and it appears to be a widespread issue with this make/model.
Additional Notes:
On several separate occasions my automatic parking brake engaged without me engaging it. It will engage and will not disengage unless car is restarted. On one occasion I was travelling approximately 20 mph when the brake engage and caused the car to stall. The most recent occasion I was unable to disengage the parking brake and had to have the vehicle towed to the dealer. The dealer believes the issue is related to the EPB Module in the rear left side of the vehicle. Water has been leaking into the trunk and corroded the module and connector. I believe this is related to NHTSA investigation number PE 22-009. A technical service bulletin was issued related to this issue and it appears to be a widespread issue with this make/model.
Mfg Campaign: 11490009
Recall Date: Oct 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
The whole car stopped while on the highway going 70 miles per hr and would not start back up. I had recently had an oil change days before incident. Had the car towed to dealership and was told I had little to no oil. I advised them I recently had an oil change days ago how is that possible at the dealership. I was told that maybe a cap or something wasn’t placed back properly and there was oil leakage. They assured my car was fixed but now it runs rough and I have anxiety that my car will just shut down with no warning and also the low oil light never came on the car just stopped
Corrective Action:
The whole car stopped while on the highway going 70 miles per hr and would not start back up. I had recently had an oil change days before incident. Had the car towed to dealership and was told I had little to no oil. I advised them I recently had an oil change days ago how is that possible at the dealership. I was told that maybe a cap or something wasn’t placed back properly and there was oil leakage. They assured my car was fixed but now it runs rough and I have anxiety that my car will just shut down with no warning and also the low oil light never came on the car just stopped
Additional Notes:
The whole car stopped while on the highway going 70 miles per hr and would not start back up. I had recently had an oil change days before incident. Had the car towed to dealership and was told I had little to no oil. I advised them I recently had an oil change days ago how is that possible at the dealership. I was told that maybe a cap or something wasn’t placed back properly and there was oil leakage. They assured my car was fixed but now it runs rough and I have anxiety that my car will just shut down with no warning and also the low oil light never came on the car just stopped
Mfg Campaign: 11489496
Recall Date: Oct 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The whole car stopped while on the highway going 70 miles per hr and would not start back up. I had recently had an oil change days before incident. Had the car towed to dealership and was told I had little to no oil. I advised them I recently had an oil change days ago how is that possible at the dealership. I was told that maybe a cap or something wasn’t placed back properly and there was oil leakage. They assured my car was fixed but now it runs rough and I have anxiety that my car will just shut down with no warning and also the low oil light never came on the car just stopped
Corrective Action:
The whole car stopped while on the highway going 70 miles per hr and would not start back up. I had recently had an oil change days before incident. Had the car towed to dealership and was told I had little to no oil. I advised them I recently had an oil change days ago how is that possible at the dealership. I was told that maybe a cap or something wasn’t placed back properly and there was oil leakage. They assured my car was fixed but now it runs rough and I have anxiety that my car will just shut down with no warning and also the low oil light never came on the car just stopped
Additional Notes:
The whole car stopped while on the highway going 70 miles per hr and would not start back up. I had recently had an oil change days before incident. Had the car towed to dealership and was told I had little to no oil. I advised them I recently had an oil change days ago how is that possible at the dealership. I was told that maybe a cap or something wasn’t placed back properly and there was oil leakage. They assured my car was fixed but now it runs rough and I have anxiety that my car will just shut down with no warning and also the low oil light never came on the car just stopped
Mfg Campaign: 11489496
Recall Date: Oct 17, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
Brake module system in rear left panel got submerged in water and corroded. Ultimately, leaving us with a locked parking brake that we can't disengage.
Corrective Action:
Brake module system in rear left panel got submerged in water and corroded. Ultimately, leaving us with a locked parking brake that we can't disengage.
Additional Notes:
Brake module system in rear left panel got submerged in water and corroded. Ultimately, leaving us with a locked parking brake that we can't disengage.
Mfg Campaign: 11488954
Recall Date: Oct 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
"Service Shifter" came up once around 36k miles and went away after engine restart. Shifter turns completely red. "Service Shifter" has now come up every time I begin driving. Vehicle has around 42k miles now.
Corrective Action:
"Service Shifter" came up once around 36k miles and went away after engine restart. Shifter turns completely red. "Service Shifter" has now come up every time I begin driving. Vehicle has around 42k miles now.
Additional Notes:
"Service Shifter" came up once around 36k miles and went away after engine restart. Shifter turns completely red. "Service Shifter" has now come up every time I begin driving. Vehicle has around 42k miles now.
Mfg Campaign: 11487853
Recall Date: Oct 4, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Service shifter light randomly comes on; vehicle has stalled several times. Sometimes hesitates when pushing gas to accelerate.
Corrective Action:
Service shifter light randomly comes on; vehicle has stalled several times. Sometimes hesitates when pushing gas to accelerate.
Additional Notes:
Service shifter light randomly comes on; vehicle has stalled several times. Sometimes hesitates when pushing gas to accelerate.
Mfg Campaign: 11485592
Recall Date: Sep 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
Service shifter light randomly comes on; vehicle has stalled several times. Sometimes hesitates when pushing gas to accelerate.
Corrective Action:
Service shifter light randomly comes on; vehicle has stalled several times. Sometimes hesitates when pushing gas to accelerate.
Additional Notes:
Service shifter light randomly comes on; vehicle has stalled several times. Sometimes hesitates when pushing gas to accelerate.
Mfg Campaign: 11485592
Recall Date: Sep 21, 2022
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
While driving down a major highway with speed around 55mph on a busy Friday afternoon, my check engine light came on, which caused my abs light, my traction light, and also my parking brake light to come on. I took the vehicle to the dealer on the 12th, and was told my brakes were fine, I only have 25000 miles on the vehicle at this time. After doing a diagnostic test no code was shown for why the lights are on. I was told to bring the vehicle back so they can perform a full check, which will take perhaps overnight, which is more money for a rental car, because I live over an hour from them, plus a deductible on my warranty. I noticed on reviews for 2018 and 2019 jeep latitudes several owners were having the same problems and I am wondering why there is not a recall on it. Several owners stated their car stopped in traffic, but mine did not. Please let me know if any of my expense will be covered if there is a solution to this issue from other owners' complaints. The vehicle has not been repaired yet. Thank You
Corrective Action:
While driving down a major highway with speed around 55mph on a busy Friday afternoon, my check engine light came on, which caused my abs light, my traction light, and also my parking brake light to come on. I took the vehicle to the dealer on the 12th, and was told my brakes were fine, I only have 25000 miles on the vehicle at this time. After doing a diagnostic test no code was shown for why the lights are on. I was told to bring the vehicle back so they can perform a full check, which will take perhaps overnight, which is more money for a rental car, because I live over an hour from them, plus a deductible on my warranty. I noticed on reviews for 2018 and 2019 jeep latitudes several owners were having the same problems and I am wondering why there is not a recall on it. Several owners stated their car stopped in traffic, but mine did not. Please let me know if any of my expense will be covered if there is a solution to this issue from other owners' complaints. The vehicle has not been repaired yet. Thank You
Additional Notes:
While driving down a major highway with speed around 55mph on a busy Friday afternoon, my check engine light came on, which caused my abs light, my traction light, and also my parking brake light to come on. I took the vehicle to the dealer on the 12th, and was told my brakes were fine, I only have 25000 miles on the vehicle at this time. After doing a diagnostic test no code was shown for why the lights are on. I was told to bring the vehicle back so they can perform a full check, which will take perhaps overnight, which is more money for a rental car, because I live over an hour from them, plus a deductible on my warranty. I noticed on reviews for 2018 and 2019 jeep latitudes several owners were having the same problems and I am wondering why there is not a recall on it. Several owners stated their car stopped in traffic, but mine did not. Please let me know if any of my expense will be covered if there is a solution to this issue from other owners' complaints. The vehicle has not been repaired yet. Thank You
Mfg Campaign: 11485429
Recall Date: Sep 20, 2022
Chrysler (fca Us, Llc)
Defect Description:
PARKING BRAKE
Potential Consequences:
The contact owns a 2018 Jeep Cherokee. The contact stated that while the vehicle was stopped and idling, the parking brake erroneously activated and the vehicle had to be turned off and restarted to deactivate the parking braking. The contact indicated that the failure had occurred on multiple occasions and no warning lights or messages were displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 39,000.
Corrective Action:
The contact owns a 2018 Jeep Cherokee. The contact stated that while the vehicle was stopped and idling, the parking brake erroneously activated and the vehicle had to be turned off and restarted to deactivate the parking braking. The contact indicated that the failure had occurred on multiple occasions and no warning lights or messages were displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 39,000.
Additional Notes:
The contact owns a 2018 Jeep Cherokee. The contact stated that while the vehicle was stopped and idling, the parking brake erroneously activated and the vehicle had to be turned off and restarted to deactivate the parking braking. The contact indicated that the failure had occurred on multiple occasions and no warning lights or messages were displayed. The cause of the failure was not yet determined. The local dealer and manufacturer were not notified of the failure. The failure mileage was 39,000.
Mfg Campaign: 11485146
Recall Date: Sep 19, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
All LEDs on shifter light up and and "Service Shifter" appears on dashboard screen. This happens every few hundred mile and could result on transmission locking out. Apparently this dangerous and is a very common problem that should be a factory recall.
Corrective Action:
All LEDs on shifter light up and and "Service Shifter" appears on dashboard screen. This happens every few hundred mile and could result on transmission locking out. Apparently this dangerous and is a very common problem that should be a factory recall.
Additional Notes:
All LEDs on shifter light up and and "Service Shifter" appears on dashboard screen. This happens every few hundred mile and could result on transmission locking out. Apparently this dangerous and is a very common problem that should be a factory recall.
Mfg Campaign: 11484595
Recall Date: Sep 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
All LEDs on shifter light up and and "Service Shifter" appears on dashboard screen. This happens every few hundred mile and could result on transmission locking out. Apparently this dangerous and is a very common problem that should be a factory recall.
Corrective Action:
All LEDs on shifter light up and and "Service Shifter" appears on dashboard screen. This happens every few hundred mile and could result on transmission locking out. Apparently this dangerous and is a very common problem that should be a factory recall.
Additional Notes:
All LEDs on shifter light up and and "Service Shifter" appears on dashboard screen. This happens every few hundred mile and could result on transmission locking out. Apparently this dangerous and is a very common problem that should be a factory recall.
Mfg Campaign: 11484595
Recall Date: Sep 15, 2022
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Service shifter light had intermittently turned on/off since about 33,000 miles but after warranty expired. Mechanic shop says the issue is common with my car's make/model. If this is a common issue, a recall should be placed.
Corrective Action:
Service shifter light had intermittently turned on/off since about 33,000 miles but after warranty expired. Mechanic shop says the issue is common with my car's make/model. If this is a common issue, a recall should be placed.
Additional Notes:
Service shifter light had intermittently turned on/off since about 33,000 miles but after warranty expired. Mechanic shop says the issue is common with my car's make/model. If this is a common issue, a recall should be placed.
Mfg Campaign: 11483940
Recall Date: Sep 12, 2022
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
SERVICE SHIFTER WARNING -takes up full screen on vehicle cannot see any other specs of the vehicle -safety, service shifter recalls in past day to not operate vehicle. This warning randomly comes on when no problem is present. -the problem has been recreated on multiple occasions for dealer, mechanics, and friends -has not been inspected. States not sure what causes this -no other warning lamps came on and none can come on since this takes up the entire screen and places the MPH in smaller lettering at the top
Corrective Action:
SERVICE SHIFTER WARNING -takes up full screen on vehicle cannot see any other specs of the vehicle -safety, service shifter recalls in past day to not operate vehicle. This warning randomly comes on when no problem is present. -the problem has been recreated on multiple occasions for dealer, mechanics, and friends -has not been inspected. States not sure what causes this -no other warning lamps came on and none can come on since this takes up the entire screen and places the MPH in smaller lettering at the top
Additional Notes:
SERVICE SHIFTER WARNING -takes up full screen on vehicle cannot see any other specs of the vehicle -safety, service shifter recalls in past day to not operate vehicle. This warning randomly comes on when no problem is present. -the problem has been recreated on multiple occasions for dealer, mechanics, and friends -has not been inspected. States not sure what causes this -no other warning lamps came on and none can come on since this takes up the entire screen and places the MPH in smaller lettering at the top
Mfg Campaign: 11483719
Recall Date: Sep 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
SERVICE SHIFTER WARNING -takes up full screen on vehicle cannot see any other specs of the vehicle -safety, service shifter recalls in past day to not operate vehicle. This warning randomly comes on when no problem is present. -the problem has been recreated on multiple occasions for dealer, mechanics, and friends -has not been inspected. States not sure what causes this -no other warning lamps came on and none can come on since this takes up the entire screen and places the MPH in smaller lettering at the top
Corrective Action:
SERVICE SHIFTER WARNING -takes up full screen on vehicle cannot see any other specs of the vehicle -safety, service shifter recalls in past day to not operate vehicle. This warning randomly comes on when no problem is present. -the problem has been recreated on multiple occasions for dealer, mechanics, and friends -has not been inspected. States not sure what causes this -no other warning lamps came on and none can come on since this takes up the entire screen and places the MPH in smaller lettering at the top
Additional Notes:
SERVICE SHIFTER WARNING -takes up full screen on vehicle cannot see any other specs of the vehicle -safety, service shifter recalls in past day to not operate vehicle. This warning randomly comes on when no problem is present. -the problem has been recreated on multiple occasions for dealer, mechanics, and friends -has not been inspected. States not sure what causes this -no other warning lamps came on and none can come on since this takes up the entire screen and places the MPH in smaller lettering at the top
Mfg Campaign: 11483719
Recall Date: Sep 9, 2022
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
SERVICE SHIFTER WARNING -takes up full screen on vehicle cannot see any other specs of the vehicle -safety, service shifter recalls in past day to not operate vehicle. This warning randomly comes on when no problem is present. -the problem has been recreated on multiple occasions for dealer, mechanics, and friends -has not been inspected. States not sure what causes this -no other warning lamps came on and none can come on since this takes up the entire screen and places the MPH in smaller lettering at the top
Corrective Action:
SERVICE SHIFTER WARNING -takes up full screen on vehicle cannot see any other specs of the vehicle -safety, service shifter recalls in past day to not operate vehicle. This warning randomly comes on when no problem is present. -the problem has been recreated on multiple occasions for dealer, mechanics, and friends -has not been inspected. States not sure what causes this -no other warning lamps came on and none can come on since this takes up the entire screen and places the MPH in smaller lettering at the top
Additional Notes:
SERVICE SHIFTER WARNING -takes up full screen on vehicle cannot see any other specs of the vehicle -safety, service shifter recalls in past day to not operate vehicle. This warning randomly comes on when no problem is present. -the problem has been recreated on multiple occasions for dealer, mechanics, and friends -has not been inspected. States not sure what causes this -no other warning lamps came on and none can come on since this takes up the entire screen and places the MPH in smaller lettering at the top
Mfg Campaign: 11483719
Recall Date: Sep 9, 2022
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