Complaints & Recalls
Official Safety Recalls - Important!
15 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2014-2016 Jeep Cherokee vehicles equipped with a power liftgate. An electrical short in the power liftgate module may lead to a vehicle fire with the ignition on or off.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 49A
Recall Date: May 11, 2023
Chrysler (fca Us, Llc)
Safety Issue:
Chrysler (FCA US, LLC) is recalling certain 2016-2017 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power or loss of park function.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 45A
Recall Date: Apr 27, 2023
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2017 Jeep Cherokee vehicles equipped with a two-speed Power Transfer Unit (PTU). Relative movement in the Power Transfer Unit (PTU) between the differential input splines and the transmission output shaft may cause some input spline teeth to wear off, which may eventually cause a loss of engagement between the transmission and the differential inside the PTU. If this occurs, power cannot be transferred between the front wheels and the transmission which results in a loss of drive while the vehicle is in motion and a loss of the Park function while stationary.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: W47
Recall Date: Jun 11, 2020
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: U49,U59-U65,U68,U73
Recall Date: May 17, 2018
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: T82
Recall Date: Dec 21, 2017
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2014-2016 Jeep Cherokee vehicles manufactured July 29, 2013, to February 5, 2016. The seat fasteners on the first or second row seats may not have been tightened to the proper torque specification.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S63
Recall Date: Aug 10, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured September 30, 2015, to October 2, 2015. The left halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S38
Recall Date: May 11, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler Group LLC (Chrysler) is recalling certain model year 2016 Jeep Cherokee vehicles manufactured October 3, 2015, to March 22, 2016. The right halfshaft may have been incorrectly manufactured causing it to fracture without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: S39
Recall Date: May 11, 2016
Chrysler (fca Us Llc)
Safety Issue:
Chrysler (FCA US LLC) is recalling certain model year 2015-2016 Jeep Cherokee vehicles manufactured February 18, 2015, to September 10, 2015 and equipped with the power liftgate option. In the affected vehicles, water may leak into the Power Liftgate Control Module and result in a high resistance short circuit.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: R67
Recall Date: Dec 9, 2015
Consumer Complaints
1.9K ComplaintsChrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE STARTED LUNGING FORWARD AND SHIFTING ISSUES WHILE IN MOTION. DEFINITELY A TRANSMISSION ISSUE. BEEN IN THE SHOP FOR A WEEK. TECHNICIAN NOT SURE WHAT TO DO ABOUT IT WAITING ON DODGE TO CALL THEM BACK. HE SAID EITHER REPROGRAM IT OR REPLACE TRANSMISSION.
Corrective Action:
VEHICLE STARTED LUNGING FORWARD AND SHIFTING ISSUES WHILE IN MOTION. DEFINITELY A TRANSMISSION ISSUE. BEEN IN THE SHOP FOR A WEEK. TECHNICIAN NOT SURE WHAT TO DO ABOUT IT WAITING ON DODGE TO CALL THEM BACK. HE SAID EITHER REPROGRAM IT OR REPLACE TRANSMISSION.
Additional Notes:
VEHICLE STARTED LUNGING FORWARD AND SHIFTING ISSUES WHILE IN MOTION. DEFINITELY A TRANSMISSION ISSUE. BEEN IN THE SHOP FOR A WEEK. TECHNICIAN NOT SURE WHAT TO DO ABOUT IT WAITING ON DODGE TO CALL THEM BACK. HE SAID EITHER REPROGRAM IT OR REPLACE TRANSMISSION.
Mfg Campaign: 10970408
Recall Date: Apr 4, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
MY WIFE AND I BOUGHT A JEEP CHEROKEE JUST ABOUT A YEAR AGO. WE HAVE HAD IT IN THE SHOP THREE TIMES FOR ROLLING AFTER THE CAR IS PUT IN PARK. JUST LAST SATURDAY (25 MARCH) MY WIFE WAS GETTING OUT OF THE CAR AT OUR DAUGHTERS SOFTBALL GAME AND THE CAR ROLLED BACKWARDS KNOCKING HER TO THE GROUND ALMOST ROLLING OVER HER. THE VEHICLE ENGINE WAS NOT RUNNING. SHE HAD TO GO TO THE DOCTOR AND RECEIVE TREATMENT.
Corrective Action:
MY WIFE AND I BOUGHT A JEEP CHEROKEE JUST ABOUT A YEAR AGO. WE HAVE HAD IT IN THE SHOP THREE TIMES FOR ROLLING AFTER THE CAR IS PUT IN PARK. JUST LAST SATURDAY (25 MARCH) MY WIFE WAS GETTING OUT OF THE CAR AT OUR DAUGHTERS SOFTBALL GAME AND THE CAR ROLLED BACKWARDS KNOCKING HER TO THE GROUND ALMOST ROLLING OVER HER. THE VEHICLE ENGINE WAS NOT RUNNING. SHE HAD TO GO TO THE DOCTOR AND RECEIVE TREATMENT.
Additional Notes:
MY WIFE AND I BOUGHT A JEEP CHEROKEE JUST ABOUT A YEAR AGO. WE HAVE HAD IT IN THE SHOP THREE TIMES FOR ROLLING AFTER THE CAR IS PUT IN PARK. JUST LAST SATURDAY (25 MARCH) MY WIFE WAS GETTING OUT OF THE CAR AT OUR DAUGHTERS SOFTBALL GAME AND THE CAR ROLLED BACKWARDS KNOCKING HER TO THE GROUND ALMOST ROLLING OVER HER. THE VEHICLE ENGINE WAS NOT RUNNING. SHE HAD TO GO TO THE DOCTOR AND RECEIVE TREATMENT.
Mfg Campaign: 10969122
Recall Date: Mar 28, 2017
Chrysler (fca Us, Llc)
Defect Description:
STRUCTURE:BODY
Potential Consequences:
WATER LEAKING INTO FLOOR BOARDS ON PASSENGER SIDE. CAR WAS PARKED IN GARAGE AFTER DRIVING IN RAIN. A STRONG ODOR OF MILDEW WAS NOTICED THE NEXT DAY. DID AN INSPECTION TO SEE WHERE THE ODOR WAS COMING FROM, THE PASSENGER SIDE FLOORS WERE SOAKED WITH WATER AND IN THE REAR FLOORS ON THE PASSENGER SIDES. USED A SHOP VAC TO VACUUM OUT AS MUCH WATER, VACUUMED OUT AT LEAST A GALLON OF MOLDY WATER.
Corrective Action:
WATER LEAKING INTO FLOOR BOARDS ON PASSENGER SIDE. CAR WAS PARKED IN GARAGE AFTER DRIVING IN RAIN. A STRONG ODOR OF MILDEW WAS NOTICED THE NEXT DAY. DID AN INSPECTION TO SEE WHERE THE ODOR WAS COMING FROM, THE PASSENGER SIDE FLOORS WERE SOAKED WITH WATER AND IN THE REAR FLOORS ON THE PASSENGER SIDES. USED A SHOP VAC TO VACUUM OUT AS MUCH WATER, VACUUMED OUT AT LEAST A GALLON OF MOLDY WATER.
Additional Notes:
WATER LEAKING INTO FLOOR BOARDS ON PASSENGER SIDE. CAR WAS PARKED IN GARAGE AFTER DRIVING IN RAIN. A STRONG ODOR OF MILDEW WAS NOTICED THE NEXT DAY. DID AN INSPECTION TO SEE WHERE THE ODOR WAS COMING FROM, THE PASSENGER SIDE FLOORS WERE SOAKED WITH WATER AND IN THE REAR FLOORS ON THE PASSENGER SIDES. USED A SHOP VAC TO VACUUM OUT AS MUCH WATER, VACUUMED OUT AT LEAST A GALLON OF MOLDY WATER.
Mfg Campaign: 10968631
Recall Date: Mar 27, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
SEE ATTACHED
Corrective Action:
SEE ATTACHED
Additional Notes:
SEE ATTACHED
Mfg Campaign: 10968804
Recall Date: Mar 27, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
TRANSMISSION LOCKS INTO GEAR DURING LIGHT THROTTLE OR NO THROTTLE LOADS REPEATEDLY. HAPPENS ON DOWNHILL DRIVING OR AT A RED LIGHT/STOP SIGN. CAR HAS NO POWER AND HAS TO BE DRIVEN OFF TO THE SIDE TO RESET COMPUTER OR LEFT SITTING IN AN INTERSECTION WHILE WAITING FOR A TOW TRUCK (ONE TIME). DEALER IS AWARE OF THE ISSUE AND IS REPLACING PARTS FROM THE COMPUTER TO A COMPLETE TRANSMISSION NOW. WIFE FEELS UNSAFE IN WHAT SHOULD BE A BRAND NEW PROBLEM FREE CAR
Corrective Action:
TRANSMISSION LOCKS INTO GEAR DURING LIGHT THROTTLE OR NO THROTTLE LOADS REPEATEDLY. HAPPENS ON DOWNHILL DRIVING OR AT A RED LIGHT/STOP SIGN. CAR HAS NO POWER AND HAS TO BE DRIVEN OFF TO THE SIDE TO RESET COMPUTER OR LEFT SITTING IN AN INTERSECTION WHILE WAITING FOR A TOW TRUCK (ONE TIME). DEALER IS AWARE OF THE ISSUE AND IS REPLACING PARTS FROM THE COMPUTER TO A COMPLETE TRANSMISSION NOW. WIFE FEELS UNSAFE IN WHAT SHOULD BE A BRAND NEW PROBLEM FREE CAR
Additional Notes:
TRANSMISSION LOCKS INTO GEAR DURING LIGHT THROTTLE OR NO THROTTLE LOADS REPEATEDLY. HAPPENS ON DOWNHILL DRIVING OR AT A RED LIGHT/STOP SIGN. CAR HAS NO POWER AND HAS TO BE DRIVEN OFF TO THE SIDE TO RESET COMPUTER OR LEFT SITTING IN AN INTERSECTION WHILE WAITING FOR A TOW TRUCK (ONE TIME). DEALER IS AWARE OF THE ISSUE AND IS REPLACING PARTS FROM THE COMPUTER TO A COMPLETE TRANSMISSION NOW. WIFE FEELS UNSAFE IN WHAT SHOULD BE A BRAND NEW PROBLEM FREE CAR
Mfg Campaign: 10968512
Recall Date: Mar 25, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE 2016 TRAILHAWK VERSION OF THE CHEROKEE HAS A DANGEROUS TENDENCY WHEN DESCENDING STEEP BUREAU OF LAND MANAGEMENT ROADS WITH GRADES OF 8-12%. THIS MODEL WAS SUPPOSEDLY DESIGNED TO MAINTAIN CONTROL WHEN GOING DOWNHILL ON THESE TYPES OF GRADES. IF YOU SHIFT IT INTO FIRST GEAR IN LOW RANGE, IT CANNOT HOLD THE GRADE AS THE ENGINE HAS INADEQUATE COMPRESSION TO SLOW THE CAR AND THE TRANSMISSION WILL SHIFT INTO 2ND EVEN THOUGH THE SHIFTER IS IN FIRST GEAR. THE CAR WILL ACCELERATE DOWNHILL A AN EXTREMELY HIGH RATE AND JUST BEFORE IT HITS THE REDLINE, IT WILL SHIFT INTO SECOND GEAR, THIS CAUSES THE CAR TO QUICKLY ACCELERATE UNTIL YOU APPLY THE BRAKES TO BRING IT UNDER CONTROL. THIS WILL GET SOMEONE SERIOUSLY INJURED OR KILLED. I SUBMITTED A REVIEW OF THIS AND OTHER ISSUES TO JEEP AND THEY SIMPLY ADVISED ME TO SPEAK TO A JEEP DEALER WHICH I DID. I EXPLAINED THIS ISSUE TO THEM AND THEY HAD NO SOLUTION FOR THIS. BECAUSE OF THIS WE SOLD THE CAR IN LESS THAN ONE YEAR. WE BOUGHT IT IN APRIL OF 2016 AND TRADED IT IN THIS MONTH.
Corrective Action:
THE 2016 TRAILHAWK VERSION OF THE CHEROKEE HAS A DANGEROUS TENDENCY WHEN DESCENDING STEEP BUREAU OF LAND MANAGEMENT ROADS WITH GRADES OF 8-12%. THIS MODEL WAS SUPPOSEDLY DESIGNED TO MAINTAIN CONTROL WHEN GOING DOWNHILL ON THESE TYPES OF GRADES. IF YOU SHIFT IT INTO FIRST GEAR IN LOW RANGE, IT CANNOT HOLD THE GRADE AS THE ENGINE HAS INADEQUATE COMPRESSION TO SLOW THE CAR AND THE TRANSMISSION WILL SHIFT INTO 2ND EVEN THOUGH THE SHIFTER IS IN FIRST GEAR. THE CAR WILL ACCELERATE DOWNHILL A AN EXTREMELY HIGH RATE AND JUST BEFORE IT HITS THE REDLINE, IT WILL SHIFT INTO SECOND GEAR, THIS CAUSES THE CAR TO QUICKLY ACCELERATE UNTIL YOU APPLY THE BRAKES TO BRING IT UNDER CONTROL. THIS WILL GET SOMEONE SERIOUSLY INJURED OR KILLED. I SUBMITTED A REVIEW OF THIS AND OTHER ISSUES TO JEEP AND THEY SIMPLY ADVISED ME TO SPEAK TO A JEEP DEALER WHICH I DID. I EXPLAINED THIS ISSUE TO THEM AND THEY HAD NO SOLUTION FOR THIS. BECAUSE OF THIS WE SOLD THE CAR IN LESS THAN ONE YEAR. WE BOUGHT IT IN APRIL OF 2016 AND TRADED IT IN THIS MONTH.
Additional Notes:
THE 2016 TRAILHAWK VERSION OF THE CHEROKEE HAS A DANGEROUS TENDENCY WHEN DESCENDING STEEP BUREAU OF LAND MANAGEMENT ROADS WITH GRADES OF 8-12%. THIS MODEL WAS SUPPOSEDLY DESIGNED TO MAINTAIN CONTROL WHEN GOING DOWNHILL ON THESE TYPES OF GRADES. IF YOU SHIFT IT INTO FIRST GEAR IN LOW RANGE, IT CANNOT HOLD THE GRADE AS THE ENGINE HAS INADEQUATE COMPRESSION TO SLOW THE CAR AND THE TRANSMISSION WILL SHIFT INTO 2ND EVEN THOUGH THE SHIFTER IS IN FIRST GEAR. THE CAR WILL ACCELERATE DOWNHILL A AN EXTREMELY HIGH RATE AND JUST BEFORE IT HITS THE REDLINE, IT WILL SHIFT INTO SECOND GEAR, THIS CAUSES THE CAR TO QUICKLY ACCELERATE UNTIL YOU APPLY THE BRAKES TO BRING IT UNDER CONTROL. THIS WILL GET SOMEONE SERIOUSLY INJURED OR KILLED. I SUBMITTED A REVIEW OF THIS AND OTHER ISSUES TO JEEP AND THEY SIMPLY ADVISED ME TO SPEAK TO A JEEP DEALER WHICH I DID. I EXPLAINED THIS ISSUE TO THEM AND THEY HAD NO SOLUTION FOR THIS. BECAUSE OF THIS WE SOLD THE CAR IN LESS THAN ONE YEAR. WE BOUGHT IT IN APRIL OF 2016 AND TRADED IT IN THIS MONTH.
Mfg Campaign: 10968468
Recall Date: Mar 25, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
DRIVING 40MPH JUST ENTERING THE MASSPIKE RAMP IN ALLSTON/BRIGHTON AREA WITH MY SUNROOF OPENED, WHEN A LOAD EXPLOSION OCCURRED. I LOOKED ALL AROUND THE VEHICLE SAW SOME GLASS, LOOKED UP AND SUNROOF COMPLETELY SHATTERED. THERE WAS NO CAR IN FRONT OF ME. NOTHING WAS PROJECTED AT CAR. I BOUGHT THIS CAR IN OCT. '16 AND HAVE HAD NOTHING BUT PROBLEMS WITH THE ROOF. FIRST IT RATTLED THEY CHANGED THE FRAME, NOW GLASS SHATTERED AND THE DEALER IS CHARGING MY INSURANCE TO FIX.POORLY MADE CAR. ALSO HAD PROBLEMS WITH REAR SEATS RATTLING. IT WAS A 50 DEGREE DAY IN BOSTON.
Corrective Action:
DRIVING 40MPH JUST ENTERING THE MASSPIKE RAMP IN ALLSTON/BRIGHTON AREA WITH MY SUNROOF OPENED, WHEN A LOAD EXPLOSION OCCURRED. I LOOKED ALL AROUND THE VEHICLE SAW SOME GLASS, LOOKED UP AND SUNROOF COMPLETELY SHATTERED. THERE WAS NO CAR IN FRONT OF ME. NOTHING WAS PROJECTED AT CAR. I BOUGHT THIS CAR IN OCT. '16 AND HAVE HAD NOTHING BUT PROBLEMS WITH THE ROOF. FIRST IT RATTLED THEY CHANGED THE FRAME, NOW GLASS SHATTERED AND THE DEALER IS CHARGING MY INSURANCE TO FIX.POORLY MADE CAR. ALSO HAD PROBLEMS WITH REAR SEATS RATTLING. IT WAS A 50 DEGREE DAY IN BOSTON.
Additional Notes:
DRIVING 40MPH JUST ENTERING THE MASSPIKE RAMP IN ALLSTON/BRIGHTON AREA WITH MY SUNROOF OPENED, WHEN A LOAD EXPLOSION OCCURRED. I LOOKED ALL AROUND THE VEHICLE SAW SOME GLASS, LOOKED UP AND SUNROOF COMPLETELY SHATTERED. THERE WAS NO CAR IN FRONT OF ME. NOTHING WAS PROJECTED AT CAR. I BOUGHT THIS CAR IN OCT. '16 AND HAVE HAD NOTHING BUT PROBLEMS WITH THE ROOF. FIRST IT RATTLED THEY CHANGED THE FRAME, NOW GLASS SHATTERED AND THE DEALER IS CHARGING MY INSURANCE TO FIX.POORLY MADE CAR. ALSO HAD PROBLEMS WITH REAR SEATS RATTLING. IT WAS A 50 DEGREE DAY IN BOSTON.
Mfg Campaign: 10967408
Recall Date: Mar 21, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
IN COLD TEMPERATURES MY VEHICLE DOESN'T HEAT PROPERLY. NOTICED THAT IN MY CLIMATE CONTROL SETTING THAT STRICTLY GOES TO THE FLOOR IT HAS NO FORCE, AND SOUNDS LIKE IT BLOWS ON THE WINDSHIELD BUT DOESN'T. SERVICE ADVISOR INDICATED THAT IS THE PROBLEM BUT NO CORRECTION FOR ISSUE CURRENTLY AVAILABLE.
Corrective Action:
IN COLD TEMPERATURES MY VEHICLE DOESN'T HEAT PROPERLY. NOTICED THAT IN MY CLIMATE CONTROL SETTING THAT STRICTLY GOES TO THE FLOOR IT HAS NO FORCE, AND SOUNDS LIKE IT BLOWS ON THE WINDSHIELD BUT DOESN'T. SERVICE ADVISOR INDICATED THAT IS THE PROBLEM BUT NO CORRECTION FOR ISSUE CURRENTLY AVAILABLE.
Additional Notes:
IN COLD TEMPERATURES MY VEHICLE DOESN'T HEAT PROPERLY. NOTICED THAT IN MY CLIMATE CONTROL SETTING THAT STRICTLY GOES TO THE FLOOR IT HAS NO FORCE, AND SOUNDS LIKE IT BLOWS ON THE WINDSHIELD BUT DOESN'T. SERVICE ADVISOR INDICATED THAT IS THE PROBLEM BUT NO CORRECTION FOR ISSUE CURRENTLY AVAILABLE.
Mfg Campaign: 10967410
Recall Date: Mar 21, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE TRANSMISSION SHIFTS ROUGH IN THE LOWER 3 GEARS. THERE IS A BAD JUMPING/LURCHING/BANGING WHEN ACCELERATING FROM A STOP.
Corrective Action:
THE TRANSMISSION SHIFTS ROUGH IN THE LOWER 3 GEARS. THERE IS A BAD JUMPING/LURCHING/BANGING WHEN ACCELERATING FROM A STOP.
Additional Notes:
THE TRANSMISSION SHIFTS ROUGH IN THE LOWER 3 GEARS. THERE IS A BAD JUMPING/LURCHING/BANGING WHEN ACCELERATING FROM A STOP.
Mfg Campaign: 10967411
Recall Date: Mar 21, 2017
Chrysler (fca Us, Llc)
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE TRANSMISSION SHIFTS ROUGH IN THE LOWER 3 GEARS. THERE IS A BAD JUMPING/LURCHING/BANGING WHEN ACCELERATING FROM A STOP.
Corrective Action:
THE TRANSMISSION SHIFTS ROUGH IN THE LOWER 3 GEARS. THERE IS A BAD JUMPING/LURCHING/BANGING WHEN ACCELERATING FROM A STOP.
Additional Notes:
THE TRANSMISSION SHIFTS ROUGH IN THE LOWER 3 GEARS. THERE IS A BAD JUMPING/LURCHING/BANGING WHEN ACCELERATING FROM A STOP.
Mfg Campaign: 10967411
Recall Date: Mar 21, 2017
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SOFTWARE IN THE DASHBOARD, ALONG WITH THE WIRES AND BUTTONS IN THE STEERING WHEEL HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL OTHER TIMES AFTER THE REPAIR. THE CONTACT ALSO STATED THAT THE START ON AND OFF BUTTON FAILED TO WORK WITHOUT WARNING. ALSO, WHILE DRIVING 10 MPH, THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES, BUT THE BRAKE FAILURE COULD NOT BE REPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 1,200.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SOFTWARE IN THE DASHBOARD, ALONG WITH THE WIRES AND BUTTONS IN THE STEERING WHEEL HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL OTHER TIMES AFTER THE REPAIR. THE CONTACT ALSO STATED THAT THE START ON AND OFF BUTTON FAILED TO WORK WITHOUT WARNING. ALSO, WHILE DRIVING 10 MPH, THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES, BUT THE BRAKE FAILURE COULD NOT BE REPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 1,200.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SOFTWARE IN THE DASHBOARD, ALONG WITH THE WIRES AND BUTTONS IN THE STEERING WHEEL HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL OTHER TIMES AFTER THE REPAIR. THE CONTACT ALSO STATED THAT THE START ON AND OFF BUTTON FAILED TO WORK WITHOUT WARNING. ALSO, WHILE DRIVING 10 MPH, THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES, BUT THE BRAKE FAILURE COULD NOT BE REPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 1,200.
Mfg Campaign: 10966577
Recall Date: Mar 17, 2017
Chrysler (fca Us, Llc)
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SOFTWARE IN THE DASHBOARD, ALONG WITH THE WIRES AND BUTTONS IN THE STEERING WHEEL HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL OTHER TIMES AFTER THE REPAIR. THE CONTACT ALSO STATED THAT THE START ON AND OFF BUTTON FAILED TO WORK WITHOUT WARNING. ALSO, WHILE DRIVING 10 MPH, THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES, BUT THE BRAKE FAILURE COULD NOT BE REPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 1,200.
Corrective Action:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SOFTWARE IN THE DASHBOARD, ALONG WITH THE WIRES AND BUTTONS IN THE STEERING WHEEL HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL OTHER TIMES AFTER THE REPAIR. THE CONTACT ALSO STATED THAT THE START ON AND OFF BUTTON FAILED TO WORK WITHOUT WARNING. ALSO, WHILE DRIVING 10 MPH, THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES, BUT THE BRAKE FAILURE COULD NOT BE REPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 1,200.
Additional Notes:
TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE INSTRUMENT PANEL BECAME INOPERABLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE COMPUTER SOFTWARE IN THE DASHBOARD, ALONG WITH THE WIRES AND BUTTONS IN THE STEERING WHEEL HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL OTHER TIMES AFTER THE REPAIR. THE CONTACT ALSO STATED THAT THE START ON AND OFF BUTTON FAILED TO WORK WITHOUT WARNING. ALSO, WHILE DRIVING 10 MPH, THE BRAKES FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER MULTIPLE TIMES, BUT THE BRAKE FAILURE COULD NOT BE REPAIRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 1,200.
Mfg Campaign: 10966577
Recall Date: Mar 17, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE IN MOTION, 65 MPH SERVICE TRANSMISSION LIGHT CAME ON. ABILITY TO ACCELERATE CEASED, MERGED ON TO FREEWAY ABLE TO MAINTAIN SPEED AT 60 MPH BUT UNABLE TO ACCELERATE. ON THE WAY TO DEALERSHIP, STOPPED RPMS WENT WAY UP, NO ACCELERATION AT ALL. PURCHASED BRAND NEW, CURRENTLY AT 14,091 MILES.
Corrective Action:
VEHICLE IN MOTION, 65 MPH SERVICE TRANSMISSION LIGHT CAME ON. ABILITY TO ACCELERATE CEASED, MERGED ON TO FREEWAY ABLE TO MAINTAIN SPEED AT 60 MPH BUT UNABLE TO ACCELERATE. ON THE WAY TO DEALERSHIP, STOPPED RPMS WENT WAY UP, NO ACCELERATION AT ALL. PURCHASED BRAND NEW, CURRENTLY AT 14,091 MILES.
Additional Notes:
VEHICLE IN MOTION, 65 MPH SERVICE TRANSMISSION LIGHT CAME ON. ABILITY TO ACCELERATE CEASED, MERGED ON TO FREEWAY ABLE TO MAINTAIN SPEED AT 60 MPH BUT UNABLE TO ACCELERATE. ON THE WAY TO DEALERSHIP, STOPPED RPMS WENT WAY UP, NO ACCELERATION AT ALL. PURCHASED BRAND NEW, CURRENTLY AT 14,091 MILES.
Mfg Campaign: 10965832
Recall Date: Mar 14, 2017
Chrysler (fca Us, Llc)
Defect Description:
SERVICE BRAKES
Potential Consequences:
OCCURS INTERMITTENTLY WITH VEHICLE IN MOTION AND ATTEMPTING TO BRAKE. WHILE BRAKING, THE BRAKE PEDAL INTERMITTENTLY SNAPS DOWN ABOUT A HALF INCH AND MAKES A VERY LOUD POPPING NOISE THAT EMITS FROM SOMEWHERE WITHIN THE PRIMARY BRAKE PEDAL MECHANISM. IT IS STARTLING FOR THE DRIVER AND CAN CAUSE THE DRIVER TO SLAM ON THE BRAKES. BRAKES WORKED NORMALLY FROM PURCHASE IN MAY 2016 UNTIL JAN 2017 WHEN A CHRYSLER SOFTWARE UPDATE WAS PERFORMED THAT CHANGED THE PARKING BRAKE FROM MANUAL ON/OFF TO AUTO ON/OFF. DEALER HAS BEEN UNABLE TO CORRECT THE PROBLEM. THEY CHANGED THE BRAKE BOOSTER BUT IT DID NOT CORRECT THE ISSUE. THEY ARE NOW STATING IT IS NORMAL AND REFUSING TO WORK ON IT ANYMORE. I HAVE RETURNED THE VEHICLE AT LEAST 3 TIMES FOR THIS MALFUNCTION AND BELIEVE THE BRAKES ARE UNSAFE. VEHICLE IS STILL IN THE POSSESSION OF THE DEALER (HAS BEEN FOR 2-WEEKS NOW), WITH NO WORK BEING DONE TO FIND AND FIX THE ISSUE.
Corrective Action:
OCCURS INTERMITTENTLY WITH VEHICLE IN MOTION AND ATTEMPTING TO BRAKE. WHILE BRAKING, THE BRAKE PEDAL INTERMITTENTLY SNAPS DOWN ABOUT A HALF INCH AND MAKES A VERY LOUD POPPING NOISE THAT EMITS FROM SOMEWHERE WITHIN THE PRIMARY BRAKE PEDAL MECHANISM. IT IS STARTLING FOR THE DRIVER AND CAN CAUSE THE DRIVER TO SLAM ON THE BRAKES. BRAKES WORKED NORMALLY FROM PURCHASE IN MAY 2016 UNTIL JAN 2017 WHEN A CHRYSLER SOFTWARE UPDATE WAS PERFORMED THAT CHANGED THE PARKING BRAKE FROM MANUAL ON/OFF TO AUTO ON/OFF. DEALER HAS BEEN UNABLE TO CORRECT THE PROBLEM. THEY CHANGED THE BRAKE BOOSTER BUT IT DID NOT CORRECT THE ISSUE. THEY ARE NOW STATING IT IS NORMAL AND REFUSING TO WORK ON IT ANYMORE. I HAVE RETURNED THE VEHICLE AT LEAST 3 TIMES FOR THIS MALFUNCTION AND BELIEVE THE BRAKES ARE UNSAFE. VEHICLE IS STILL IN THE POSSESSION OF THE DEALER (HAS BEEN FOR 2-WEEKS NOW), WITH NO WORK BEING DONE TO FIND AND FIX THE ISSUE.
Additional Notes:
OCCURS INTERMITTENTLY WITH VEHICLE IN MOTION AND ATTEMPTING TO BRAKE. WHILE BRAKING, THE BRAKE PEDAL INTERMITTENTLY SNAPS DOWN ABOUT A HALF INCH AND MAKES A VERY LOUD POPPING NOISE THAT EMITS FROM SOMEWHERE WITHIN THE PRIMARY BRAKE PEDAL MECHANISM. IT IS STARTLING FOR THE DRIVER AND CAN CAUSE THE DRIVER TO SLAM ON THE BRAKES. BRAKES WORKED NORMALLY FROM PURCHASE IN MAY 2016 UNTIL JAN 2017 WHEN A CHRYSLER SOFTWARE UPDATE WAS PERFORMED THAT CHANGED THE PARKING BRAKE FROM MANUAL ON/OFF TO AUTO ON/OFF. DEALER HAS BEEN UNABLE TO CORRECT THE PROBLEM. THEY CHANGED THE BRAKE BOOSTER BUT IT DID NOT CORRECT THE ISSUE. THEY ARE NOW STATING IT IS NORMAL AND REFUSING TO WORK ON IT ANYMORE. I HAVE RETURNED THE VEHICLE AT LEAST 3 TIMES FOR THIS MALFUNCTION AND BELIEVE THE BRAKES ARE UNSAFE. VEHICLE IS STILL IN THE POSSESSION OF THE DEALER (HAS BEEN FOR 2-WEEKS NOW), WITH NO WORK BEING DONE TO FIND AND FIX THE ISSUE.
Mfg Campaign: 10965965
Recall Date: Mar 14, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
VEHICLE STALLS OUT IN THE MIDDLE OF DRIVING, COMPLETELY LOSING ALL POWER TO THE VEHICLE IN THE MIDDLE OF TRAFFIC. STEERING WHEEL LOCKS UP AND ACCELERATION RAPIDLY DECLINES TO 0. DASH DISPLAYS SHIFT TO P THEN DESIRED GEAR. IN ORDER TO GET THE VEHICLE WORKING CORRECTLY AGAIN, I MUST SHIFT TO P AND THEN TURN THE VEHICLE OFF AND BACK ON (WHEN TURNING THE VEHICLE BACK ON, IT HESITATES TO START). CAN'T TURN ON HAZARDS SO NO ONE KNOWS WHY I AM STOPPED IN THE MIDDLE OF TRAFFIC. HAVE BEEN TO THE DEALER TWO TIMES NOW, GOING ON THREE. BEING TOLD SOFTWARE. REGARDLESS OF THAT, IT'S VERY DANGEROUS AND HAZARDOUS. ALL IT WILL TAKE IS SOMEONE NOT PAYING ATTENTION FOR MYSELF AND MY FAMILY TO BE SERIOUSLY HURT OR GOD-FORBID WORSE.
Corrective Action:
VEHICLE STALLS OUT IN THE MIDDLE OF DRIVING, COMPLETELY LOSING ALL POWER TO THE VEHICLE IN THE MIDDLE OF TRAFFIC. STEERING WHEEL LOCKS UP AND ACCELERATION RAPIDLY DECLINES TO 0. DASH DISPLAYS SHIFT TO P THEN DESIRED GEAR. IN ORDER TO GET THE VEHICLE WORKING CORRECTLY AGAIN, I MUST SHIFT TO P AND THEN TURN THE VEHICLE OFF AND BACK ON (WHEN TURNING THE VEHICLE BACK ON, IT HESITATES TO START). CAN'T TURN ON HAZARDS SO NO ONE KNOWS WHY I AM STOPPED IN THE MIDDLE OF TRAFFIC. HAVE BEEN TO THE DEALER TWO TIMES NOW, GOING ON THREE. BEING TOLD SOFTWARE. REGARDLESS OF THAT, IT'S VERY DANGEROUS AND HAZARDOUS. ALL IT WILL TAKE IS SOMEONE NOT PAYING ATTENTION FOR MYSELF AND MY FAMILY TO BE SERIOUSLY HURT OR GOD-FORBID WORSE.
Additional Notes:
VEHICLE STALLS OUT IN THE MIDDLE OF DRIVING, COMPLETELY LOSING ALL POWER TO THE VEHICLE IN THE MIDDLE OF TRAFFIC. STEERING WHEEL LOCKS UP AND ACCELERATION RAPIDLY DECLINES TO 0. DASH DISPLAYS SHIFT TO P THEN DESIRED GEAR. IN ORDER TO GET THE VEHICLE WORKING CORRECTLY AGAIN, I MUST SHIFT TO P AND THEN TURN THE VEHICLE OFF AND BACK ON (WHEN TURNING THE VEHICLE BACK ON, IT HESITATES TO START). CAN'T TURN ON HAZARDS SO NO ONE KNOWS WHY I AM STOPPED IN THE MIDDLE OF TRAFFIC. HAVE BEEN TO THE DEALER TWO TIMES NOW, GOING ON THREE. BEING TOLD SOFTWARE. REGARDLESS OF THAT, IT'S VERY DANGEROUS AND HAZARDOUS. ALL IT WILL TAKE IS SOMEONE NOT PAYING ATTENTION FOR MYSELF AND MY FAMILY TO BE SERIOUSLY HURT OR GOD-FORBID WORSE.
Mfg Campaign: 10960107
Recall Date: Mar 11, 2017
Chrysler (fca Us, Llc)
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
VEHICLE STALLS OUT IN THE MIDDLE OF DRIVING, COMPLETELY LOSING ALL POWER TO THE VEHICLE IN THE MIDDLE OF TRAFFIC. STEERING WHEEL LOCKS UP AND ACCELERATION RAPIDLY DECLINES TO 0. DASH DISPLAYS SHIFT TO P THEN DESIRED GEAR. IN ORDER TO GET THE VEHICLE WORKING CORRECTLY AGAIN, I MUST SHIFT TO P AND THEN TURN THE VEHICLE OFF AND BACK ON (WHEN TURNING THE VEHICLE BACK ON, IT HESITATES TO START). CAN'T TURN ON HAZARDS SO NO ONE KNOWS WHY I AM STOPPED IN THE MIDDLE OF TRAFFIC. HAVE BEEN TO THE DEALER TWO TIMES NOW, GOING ON THREE. BEING TOLD SOFTWARE. REGARDLESS OF THAT, IT'S VERY DANGEROUS AND HAZARDOUS. ALL IT WILL TAKE IS SOMEONE NOT PAYING ATTENTION FOR MYSELF AND MY FAMILY TO BE SERIOUSLY HURT OR GOD-FORBID WORSE.
Corrective Action:
VEHICLE STALLS OUT IN THE MIDDLE OF DRIVING, COMPLETELY LOSING ALL POWER TO THE VEHICLE IN THE MIDDLE OF TRAFFIC. STEERING WHEEL LOCKS UP AND ACCELERATION RAPIDLY DECLINES TO 0. DASH DISPLAYS SHIFT TO P THEN DESIRED GEAR. IN ORDER TO GET THE VEHICLE WORKING CORRECTLY AGAIN, I MUST SHIFT TO P AND THEN TURN THE VEHICLE OFF AND BACK ON (WHEN TURNING THE VEHICLE BACK ON, IT HESITATES TO START). CAN'T TURN ON HAZARDS SO NO ONE KNOWS WHY I AM STOPPED IN THE MIDDLE OF TRAFFIC. HAVE BEEN TO THE DEALER TWO TIMES NOW, GOING ON THREE. BEING TOLD SOFTWARE. REGARDLESS OF THAT, IT'S VERY DANGEROUS AND HAZARDOUS. ALL IT WILL TAKE IS SOMEONE NOT PAYING ATTENTION FOR MYSELF AND MY FAMILY TO BE SERIOUSLY HURT OR GOD-FORBID WORSE.
Additional Notes:
VEHICLE STALLS OUT IN THE MIDDLE OF DRIVING, COMPLETELY LOSING ALL POWER TO THE VEHICLE IN THE MIDDLE OF TRAFFIC. STEERING WHEEL LOCKS UP AND ACCELERATION RAPIDLY DECLINES TO 0. DASH DISPLAYS SHIFT TO P THEN DESIRED GEAR. IN ORDER TO GET THE VEHICLE WORKING CORRECTLY AGAIN, I MUST SHIFT TO P AND THEN TURN THE VEHICLE OFF AND BACK ON (WHEN TURNING THE VEHICLE BACK ON, IT HESITATES TO START). CAN'T TURN ON HAZARDS SO NO ONE KNOWS WHY I AM STOPPED IN THE MIDDLE OF TRAFFIC. HAVE BEEN TO THE DEALER TWO TIMES NOW, GOING ON THREE. BEING TOLD SOFTWARE. REGARDLESS OF THAT, IT'S VERY DANGEROUS AND HAZARDOUS. ALL IT WILL TAKE IS SOMEONE NOT PAYING ATTENTION FOR MYSELF AND MY FAMILY TO BE SERIOUSLY HURT OR GOD-FORBID WORSE.
Mfg Campaign: 10960107
Recall Date: Mar 11, 2017
Chrysler (fca Us, Llc)
Defect Description:
STEERING
Potential Consequences:
VEHICLE STALLS OUT IN THE MIDDLE OF DRIVING, COMPLETELY LOSING ALL POWER TO THE VEHICLE IN THE MIDDLE OF TRAFFIC. STEERING WHEEL LOCKS UP AND ACCELERATION RAPIDLY DECLINES TO 0. DASH DISPLAYS SHIFT TO P THEN DESIRED GEAR. IN ORDER TO GET THE VEHICLE WORKING CORRECTLY AGAIN, I MUST SHIFT TO P AND THEN TURN THE VEHICLE OFF AND BACK ON (WHEN TURNING THE VEHICLE BACK ON, IT HESITATES TO START). CAN'T TURN ON HAZARDS SO NO ONE KNOWS WHY I AM STOPPED IN THE MIDDLE OF TRAFFIC. HAVE BEEN TO THE DEALER TWO TIMES NOW, GOING ON THREE. BEING TOLD SOFTWARE. REGARDLESS OF THAT, IT'S VERY DANGEROUS AND HAZARDOUS. ALL IT WILL TAKE IS SOMEONE NOT PAYING ATTENTION FOR MYSELF AND MY FAMILY TO BE SERIOUSLY HURT OR GOD-FORBID WORSE.
Corrective Action:
VEHICLE STALLS OUT IN THE MIDDLE OF DRIVING, COMPLETELY LOSING ALL POWER TO THE VEHICLE IN THE MIDDLE OF TRAFFIC. STEERING WHEEL LOCKS UP AND ACCELERATION RAPIDLY DECLINES TO 0. DASH DISPLAYS SHIFT TO P THEN DESIRED GEAR. IN ORDER TO GET THE VEHICLE WORKING CORRECTLY AGAIN, I MUST SHIFT TO P AND THEN TURN THE VEHICLE OFF AND BACK ON (WHEN TURNING THE VEHICLE BACK ON, IT HESITATES TO START). CAN'T TURN ON HAZARDS SO NO ONE KNOWS WHY I AM STOPPED IN THE MIDDLE OF TRAFFIC. HAVE BEEN TO THE DEALER TWO TIMES NOW, GOING ON THREE. BEING TOLD SOFTWARE. REGARDLESS OF THAT, IT'S VERY DANGEROUS AND HAZARDOUS. ALL IT WILL TAKE IS SOMEONE NOT PAYING ATTENTION FOR MYSELF AND MY FAMILY TO BE SERIOUSLY HURT OR GOD-FORBID WORSE.
Additional Notes:
VEHICLE STALLS OUT IN THE MIDDLE OF DRIVING, COMPLETELY LOSING ALL POWER TO THE VEHICLE IN THE MIDDLE OF TRAFFIC. STEERING WHEEL LOCKS UP AND ACCELERATION RAPIDLY DECLINES TO 0. DASH DISPLAYS SHIFT TO P THEN DESIRED GEAR. IN ORDER TO GET THE VEHICLE WORKING CORRECTLY AGAIN, I MUST SHIFT TO P AND THEN TURN THE VEHICLE OFF AND BACK ON (WHEN TURNING THE VEHICLE BACK ON, IT HESITATES TO START). CAN'T TURN ON HAZARDS SO NO ONE KNOWS WHY I AM STOPPED IN THE MIDDLE OF TRAFFIC. HAVE BEEN TO THE DEALER TWO TIMES NOW, GOING ON THREE. BEING TOLD SOFTWARE. REGARDLESS OF THAT, IT'S VERY DANGEROUS AND HAZARDOUS. ALL IT WILL TAKE IS SOMEONE NOT PAYING ATTENTION FOR MYSELF AND MY FAMILY TO BE SERIOUSLY HURT OR GOD-FORBID WORSE.
Mfg Campaign: 10960107
Recall Date: Mar 11, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN IT IS BELOW FREEZING OUT THE CAR WILL NOT SHIFT. YOU CAN GET OUT OF NEIGHBORHOOD IN LOW GEAR BUT WHEN YOU GO TO GET ON HIGHWAY THE CAR JUST DIES. DEALER SAYS THIS IS NORMAL UNTIL TRANSMISSION FLUID WARMS UP.
Corrective Action:
WHEN IT IS BELOW FREEZING OUT THE CAR WILL NOT SHIFT. YOU CAN GET OUT OF NEIGHBORHOOD IN LOW GEAR BUT WHEN YOU GO TO GET ON HIGHWAY THE CAR JUST DIES. DEALER SAYS THIS IS NORMAL UNTIL TRANSMISSION FLUID WARMS UP.
Additional Notes:
WHEN IT IS BELOW FREEZING OUT THE CAR WILL NOT SHIFT. YOU CAN GET OUT OF NEIGHBORHOOD IN LOW GEAR BUT WHEN YOU GO TO GET ON HIGHWAY THE CAR JUST DIES. DEALER SAYS THIS IS NORMAL UNTIL TRANSMISSION FLUID WARMS UP.
Mfg Campaign: 10959803
Recall Date: Mar 9, 2017
Chrysler (fca Us, Llc)
Defect Description:
ENGINE
Potential Consequences:
THE JEEP STALLED IN THE MIDDLE OF THE INTERSECTION! SEVERAL TIMES AND ONCE AS I WAS EXITING THE FREEWAY ! THE SERVICE TRANSMISSION LIGHT WENT ON AND THEN I RECEIVED THE JEEP BACK NINE DAYS LATER AND THE THE ENGINE RATTLES AND THE CONSOLE CRACKING SOUNDS THEMOTOR SOUND LIKE IT'S RUNNING HIGHER THAN BEFORE IT WAS FIX I TOOK IT BACK THE SERVICE MANGER TOLD ME THAT IT RUNS FINE AND I NEED TO RELAX AND ENJOY THE ARTS BUT I DON'T THINK IT WORKING LIKE IT WAS PRIOR TO BREAKING DOWN ! IT HAD 6949 MILES ON IT AND NOW THE SHOCKS SEEM TO HIT HARD TOO ! SO I NOT SURE WHAT'S GOING ON ! JEEP CORPORATE TOLD ME TO DRIVE IT BUT I DON'T FEEL SAFE ! I ASKED FOR A BETTER JEEP! AND I WAS TOLD THAT THINGS HAPPEN ! THE SERVICE DEPARTMENT WON'T LOOK AT IT AGIAN ! AND THE JEEP SEEMS TO BE PULLING TO THE LEFT ! BUT THE STEERING WHEEL LOOKS ALIGNED!
Corrective Action:
THE JEEP STALLED IN THE MIDDLE OF THE INTERSECTION! SEVERAL TIMES AND ONCE AS I WAS EXITING THE FREEWAY ! THE SERVICE TRANSMISSION LIGHT WENT ON AND THEN I RECEIVED THE JEEP BACK NINE DAYS LATER AND THE THE ENGINE RATTLES AND THE CONSOLE CRACKING SOUNDS THEMOTOR SOUND LIKE IT'S RUNNING HIGHER THAN BEFORE IT WAS FIX I TOOK IT BACK THE SERVICE MANGER TOLD ME THAT IT RUNS FINE AND I NEED TO RELAX AND ENJOY THE ARTS BUT I DON'T THINK IT WORKING LIKE IT WAS PRIOR TO BREAKING DOWN ! IT HAD 6949 MILES ON IT AND NOW THE SHOCKS SEEM TO HIT HARD TOO ! SO I NOT SURE WHAT'S GOING ON ! JEEP CORPORATE TOLD ME TO DRIVE IT BUT I DON'T FEEL SAFE ! I ASKED FOR A BETTER JEEP! AND I WAS TOLD THAT THINGS HAPPEN ! THE SERVICE DEPARTMENT WON'T LOOK AT IT AGIAN ! AND THE JEEP SEEMS TO BE PULLING TO THE LEFT ! BUT THE STEERING WHEEL LOOKS ALIGNED!
Additional Notes:
THE JEEP STALLED IN THE MIDDLE OF THE INTERSECTION! SEVERAL TIMES AND ONCE AS I WAS EXITING THE FREEWAY ! THE SERVICE TRANSMISSION LIGHT WENT ON AND THEN I RECEIVED THE JEEP BACK NINE DAYS LATER AND THE THE ENGINE RATTLES AND THE CONSOLE CRACKING SOUNDS THEMOTOR SOUND LIKE IT'S RUNNING HIGHER THAN BEFORE IT WAS FIX I TOOK IT BACK THE SERVICE MANGER TOLD ME THAT IT RUNS FINE AND I NEED TO RELAX AND ENJOY THE ARTS BUT I DON'T THINK IT WORKING LIKE IT WAS PRIOR TO BREAKING DOWN ! IT HAD 6949 MILES ON IT AND NOW THE SHOCKS SEEM TO HIT HARD TOO ! SO I NOT SURE WHAT'S GOING ON ! JEEP CORPORATE TOLD ME TO DRIVE IT BUT I DON'T FEEL SAFE ! I ASKED FOR A BETTER JEEP! AND I WAS TOLD THAT THINGS HAPPEN ! THE SERVICE DEPARTMENT WON'T LOOK AT IT AGIAN ! AND THE JEEP SEEMS TO BE PULLING TO THE LEFT ! BUT THE STEERING WHEEL LOOKS ALIGNED!
Mfg Campaign: 10958704
Recall Date: Mar 5, 2017
Chrysler (fca Us, Llc)
Defect Description:
POWER TRAIN
Potential Consequences:
THE JEEP STALLED IN THE MIDDLE OF THE INTERSECTION! SEVERAL TIMES AND ONCE AS I WAS EXITING THE FREEWAY ! THE SERVICE TRANSMISSION LIGHT WENT ON AND THEN I RECEIVED THE JEEP BACK NINE DAYS LATER AND THE THE ENGINE RATTLES AND THE CONSOLE CRACKING SOUNDS THEMOTOR SOUND LIKE IT'S RUNNING HIGHER THAN BEFORE IT WAS FIX I TOOK IT BACK THE SERVICE MANGER TOLD ME THAT IT RUNS FINE AND I NEED TO RELAX AND ENJOY THE ARTS BUT I DON'T THINK IT WORKING LIKE IT WAS PRIOR TO BREAKING DOWN ! IT HAD 6949 MILES ON IT AND NOW THE SHOCKS SEEM TO HIT HARD TOO ! SO I NOT SURE WHAT'S GOING ON ! JEEP CORPORATE TOLD ME TO DRIVE IT BUT I DON'T FEEL SAFE ! I ASKED FOR A BETTER JEEP! AND I WAS TOLD THAT THINGS HAPPEN ! THE SERVICE DEPARTMENT WON'T LOOK AT IT AGIAN ! AND THE JEEP SEEMS TO BE PULLING TO THE LEFT ! BUT THE STEERING WHEEL LOOKS ALIGNED!
Corrective Action:
THE JEEP STALLED IN THE MIDDLE OF THE INTERSECTION! SEVERAL TIMES AND ONCE AS I WAS EXITING THE FREEWAY ! THE SERVICE TRANSMISSION LIGHT WENT ON AND THEN I RECEIVED THE JEEP BACK NINE DAYS LATER AND THE THE ENGINE RATTLES AND THE CONSOLE CRACKING SOUNDS THEMOTOR SOUND LIKE IT'S RUNNING HIGHER THAN BEFORE IT WAS FIX I TOOK IT BACK THE SERVICE MANGER TOLD ME THAT IT RUNS FINE AND I NEED TO RELAX AND ENJOY THE ARTS BUT I DON'T THINK IT WORKING LIKE IT WAS PRIOR TO BREAKING DOWN ! IT HAD 6949 MILES ON IT AND NOW THE SHOCKS SEEM TO HIT HARD TOO ! SO I NOT SURE WHAT'S GOING ON ! JEEP CORPORATE TOLD ME TO DRIVE IT BUT I DON'T FEEL SAFE ! I ASKED FOR A BETTER JEEP! AND I WAS TOLD THAT THINGS HAPPEN ! THE SERVICE DEPARTMENT WON'T LOOK AT IT AGIAN ! AND THE JEEP SEEMS TO BE PULLING TO THE LEFT ! BUT THE STEERING WHEEL LOOKS ALIGNED!
Additional Notes:
THE JEEP STALLED IN THE MIDDLE OF THE INTERSECTION! SEVERAL TIMES AND ONCE AS I WAS EXITING THE FREEWAY ! THE SERVICE TRANSMISSION LIGHT WENT ON AND THEN I RECEIVED THE JEEP BACK NINE DAYS LATER AND THE THE ENGINE RATTLES AND THE CONSOLE CRACKING SOUNDS THEMOTOR SOUND LIKE IT'S RUNNING HIGHER THAN BEFORE IT WAS FIX I TOOK IT BACK THE SERVICE MANGER TOLD ME THAT IT RUNS FINE AND I NEED TO RELAX AND ENJOY THE ARTS BUT I DON'T THINK IT WORKING LIKE IT WAS PRIOR TO BREAKING DOWN ! IT HAD 6949 MILES ON IT AND NOW THE SHOCKS SEEM TO HIT HARD TOO ! SO I NOT SURE WHAT'S GOING ON ! JEEP CORPORATE TOLD ME TO DRIVE IT BUT I DON'T FEEL SAFE ! I ASKED FOR A BETTER JEEP! AND I WAS TOLD THAT THINGS HAPPEN ! THE SERVICE DEPARTMENT WON'T LOOK AT IT AGIAN ! AND THE JEEP SEEMS TO BE PULLING TO THE LEFT ! BUT THE STEERING WHEEL LOOKS ALIGNED!
Mfg Campaign: 10958704
Recall Date: Mar 5, 2017
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury
Recent Articles
Jeep Grand Cherokee Head Restraint Problem
Chrysler (FCA US, LLC) has announced a safety issue affecting certain 2023–2024 Jeep Grand Ch ...
Aug 1, 2025