JAYCO PINNACLE 2017

Complete listing of complaints and recalls for this vehicle

21
Complaints
2
Recalls

Complaints & Recalls

21 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Jayco, Inc.
NHTSA Campaign: 21V425000 SAFETY RECALL
87.6K Vehicles Affected
Recall Date: Jun 4, 2021
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2017-2018 Jayco Designer, 2017-2021 Eagle HT, Eagle, Jay Feather, Jay Flight SLX, Jay Flight, North Point, Octane Superlite, Pinnacle, White Hawk, 2017-2020 Eagle HT, 2018-2021 Jay Flight Bungalow, 2017-2019 Octane, and 2019-2020 Eagle HTX travel trailers and fifth wheels equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Potential Risk:
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
FREE Recall Solution:
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Notice Date: Aug 3, 2021
Recall Date: Jun 4, 2021
Jayco, Inc.
NHTSA Campaign: 19V702000 SAFETY RECALL
908 Vehicles Affected
Recall Date: Oct 3, 2019
Safety Issue:

Jayco, Inc. (Jayco) is recalling certain 2017 Pinnacle Fifth Wheel trailers. The suspension on these vehicles may allow the tires to contact the structure when under a certain load, which can cause damage to the tires.

Potential Risk:
If the tire becomes damaged, causing premature tire wear, it can cause loss of vehicle control and increase the risk of a crash.
FREE Recall Solution:
Jayco will notify owners, and dealers will inspect the condition of the leaf spring, rubber equalizer and bump stop clearance, and provide replacement of the leave spring or rubber equalizer if necessary. This repair will be done free of charge. Interim notices notifying owners of safety risk were mailed December 2, 2019. The recall began December 20, 2019. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901443.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.NHTSA is missing critical, required information for this safety recall. This information must be supplied through the NHTSA Recalls Portal within 5 working days of confirming its accuracy:-A description of the defect or noncompliance, including both a brief summary and a detailed description, with graphic aids as necessary, of the nature and physical location (if applicable) of the defect or noncompliance (49 CFR 573.6 (c)(5)).- An identification and description of the risk to motor vehicle safety reasonably related to the defect or noncompliance (49 CFR 573.6 (c)(5)).- A statement that the defect or noncompliance can cause a vehicle crash without prior warning; or a description of whatever prior warning may occur, and a statement that if this warning is not heeded, a vehicle crash can occur (49 CFR 577.5 (f)(1)).- In the case of a defect, a chronology of all principal events that were the basis for the determination that the defect related to motor vehicle safety, including a summary of all warranty claims, field or service reports, and other information (such as numbers of deaths and/or injuries), with their dates of receipt (49 CFR 573.6 (c)(6)).

Action Required: Contact your local JAYCO dealer to schedule your FREE recall repair.
Manufacturer: JAYCO
Mfg Campaign: 9901443
Notice Date: Dec 20, 2019
Recall Date: Oct 3, 2019

Consumer Complaints

21 Complaints
Jayco, Inc.
Campaign: 11114695 Other
Jul 30, 2018
Defect Description:

SUSPENSION

Potential Consequences:

REAR LEAF SUSPENSION FAILED WHILE TRAVELING AT HIGHWAY SPEEDS CAUSING TRAILER TO SWAY AND NEARLY OVERTURN. UNIT DROPPED ONTO TIRE CAUSING IT TO FAIL. *DT*JB *BF *JB

Corrective Action:

REAR LEAF SUSPENSION FAILED WHILE TRAVELING AT HIGHWAY SPEEDS CAUSING TRAILER TO SWAY AND NEARLY OVERTURN. UNIT DROPPED ONTO TIRE CAUSING IT TO FAIL. *DT*JB *BF *JB

Additional Notes:

REAR LEAF SUSPENSION FAILED WHILE TRAVELING AT HIGHWAY SPEEDS CAUSING TRAILER TO SWAY AND NEARLY OVERTURN. UNIT DROPPED ONTO TIRE CAUSING IT TO FAIL. *DT*JB *BF *JB

Manufacturer: JAYCO
Mfg Campaign: 11114695
Notice Date: Jul 30, 2018
Recall Date: Jul 30, 2018

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