INTERNATIONAL PROSTAR 2017

Complete listing of complaints and recalls for this vehicle

1
Complaints
10
Recalls

Complaints & Recalls

1 Complaints 10 Recalls

Official Safety Recalls - Important!

10 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Navistar, Inc.
NHTSA Campaign: 23V353000 SAFETY RECALL
32.9K Vehicles Affected
Recall Date: May 18, 2023
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2000-2003 International 8100, 2001-2003 International 9100i, 2001-2007 International 9400i, 2001-2010 International 9200i, 2002-2007, 2009 International 8500, 2003-2007, 2013 International 9900i, 2003-2018 International 8600, 2004, 2007 International 9900iX, 2008-2018 International ProStar, 2010-2011, 2013, 2016 International LoneStar, 2011-2012, 2016 International 4400, 2017-2024 International LT, 2018-2024 International RH, 2019-2021 International LS, 2019-2024 International MV vehicles. The back-up lights offer low visibility when the vehicle is in reverse and bobtail mode. Also, the vehicles have not been equipped with additional unobstructed back-up lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
Low visibility or obstructed back up lights may not alert other drivers that the vehicle is backing up, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the existing rear stop/turn signal lights, free of charge. Owner notification letters were mailed May 06, 2024. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23514.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 23514
Notice Date: May 6, 2024
Recall Date: May 18, 2023
Navistar, Inc.
NHTSA Campaign: 23V248000 SAFETY RECALL
42.1K Vehicles Affected
Recall Date: Apr 6, 2023
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2016-2017 International TranStar, 2017-2019 International ProStar, International LoneStar, 2017-2020 International DuraStar, WorkStar, and 2018-2019 IC Bus HC Commercial buses. The heating, ventilation, and air-conditioning (HVAC) blower motor circuit may have an insufficient wiring terminal that can overheat.

Potential Risk:
An overheated electrical circuit can increase the risk of a fire.
FREE Recall Solution:
Dealers will replace the HVAC blower motor load circuit wiring terminal, free of charge. Owner notification letters are expected to be mailed June 5, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23510.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 23510
Notice Date: Jun 5, 2023
Recall Date: Apr 6, 2023
Navistar, Inc.
NHTSA Campaign: 19V122000 SAFETY RECALL
24.2K Vehicles Affected
Recall Date: Feb 26, 2019
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2016-2020 International LT and 2017-2018 Prostar 73-inch sleeper cab models equipped with feature code 07BKP or 07BKR (exhaust system with horizontal after treatment device and horizontal tailpipe mounted on right side). In the affected vehicles, the rear exhaust hanger bracket may crack, which can cause the forward hanger bracket to also crack. If both brackets crack, the exhaust tail pipe may detach from the vehicle.

Potential Risk:
If the exhaust tail pipe detaches from the vehicle while being driven, it can become a road hazard, increasing the risk of crash.
FREE Recall Solution:
Navistar will notify owners, and dealers will replace the rear exhaust hanger bracket and replace any forward bracket found cracked and any exhaust tailpipe found damaged, free of charge. The recall began April 23, 2019. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19501.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 19501
Notice Date: Apr 23, 2019
Recall Date: Feb 26, 2019
Navistar, Inc.
NHTSA Campaign: 18V588000 SAFETY RECALL
26.3K Vehicles Affected
Recall Date: Sep 5, 2018
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2017-2018 International ProStar and 9900i trucks, 2018-2019 International LT trucks, 2017-2019 International LoneStar and HX trucks and 2017 International PayStar trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.

Potential Risk:
If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.
FREE Recall Solution:
Cummins will notify the affected owners and dealers will replace the nylon fuel line with a steel fuel line, free of charge. Navistar issued owners an interim notification on October 11, 2018. The recall began November 21, 2018. Owners may contact Navistar customer service at 1-800-448-7825, or Cummins customer service at 1-800-286-6467.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: None
Notice Date: Nov 21, 2018
Recall Date: Sep 5, 2018
Navistar, Inc.
NHTSA Campaign: 17V792000 SAFETY RECALL
10.2K Vehicles Affected
Recall Date: Dec 11, 2017
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2000-2001 International 4700, 2000-2002 4900, 2001-2003 8100 (TranStar) and 9100I, 2002-2003, 2005, 2007-2009, 2012-2014 and 2016-2018 DuraStar, 2012 and 2014-2017 ProStar, 2014-2015 TerraStar, and 2018 LT trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
FREE Recall Solution:
Navistar will notify owners, instructing them to notify Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin February 9, 2018. Owners may contact Navistar customer service at 1-331-332-1590, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: NONE
Notice Date: Feb 8, 2018
Recall Date: Dec 11, 2017
Navistar, Inc.
NHTSA Campaign: 17V174000 SAFETY RECALL
2.8K Vehicles Affected
Recall Date: Mar 14, 2017
Safety Issue:

Navistar Inc. (Navistar) is recalling certain 2016-2018 International LT, 2016-2017 International ProStar, 2017-2018 International LoneStar and International RH heavy diesel trucks. The air dryer mounting bracket may fracture, causing air system leaks or a loss of air pressure to the brake system.

Potential Risk:
A loss of brake air pressure could lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
FREE Recall Solution:
Navistar will notify owners, and dealers will replace the air dryer mounting bracket, free of charge. The recall began on May 12, 2017. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for the recall is 17502.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 17502
Notice Date: May 12, 2017
Recall Date: Mar 14, 2017
Navistar, Inc.
NHTSA Campaign: 16V938000 SAFETY RECALL
294 Vehicles Affected
Recall Date: Dec 28, 2016
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2017 International ProStar, LoneStar, 9900i, and TranStar trucks. The affected vehicles have a metallic battery cover latch that may unlatch and contact the battery jump start stud, causing an electrical short to ground if the jump start stud is not covered.

Potential Risk:
An electrical short to ground increases the risk of a fire.
FREE Recall Solution:
Navistar will notify owners, and dealers will install a latch stop to prevent the latch from rotating to the unlatched position, free of charge. The recall began on January 27, 2017. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 16513.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 16513
Notice Date: Jan 27, 2017
Recall Date: Dec 28, 2016
Navistar, Inc.
NHTSA Campaign: 16V556000 SAFETY RECALL
4K Vehicles Affected
Recall Date: Jul 26, 2016
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain model year 2014-2017 International ProStar trucks manufactured June 11, 2013, through May 19, 2016. In the affected vehicles, the connection for the cube fuse terminal may break resulting in a total loss of power to the cab and an unexpected engine stall.

Potential Risk:
An unexpected engine stall can increase the risk of a crash.
FREE Recall Solution:
Navistar will notify owners, and dealers will replace the cube fuse with a chassis-mounted power distribution module (PDM), free of charge. An interim notice was sent to owners on September 14, 2016. The recall began on October 28, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 16508.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 16508
Notice Date: Oct 28, 2016
Recall Date: Jul 26, 2016
Navistar, Inc.
NHTSA Campaign: 16V453000 SAFETY RECALL
1.2K Vehicles Affected
Recall Date: Jun 21, 2016
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain model year 2017 International ProStar, LoneStar, PayStar, HX, and 9900 trucks equipped with a Cummins ISX15L engine using certain engine control modules (ECM). These ECM's may experience an internal electrical short that can cause a fuse to blow, resulting in an unexpected engine stall without the ability to restart the engine.

Potential Risk:
An engine stall can increase the risk of a crash.
FREE Recall Solution:
Cummins will notify owners, and Cummins dealers will replace the ECM, free of charge. The recall began on July 8, 2016. Owners may contact Cummins customer service at 1-800-343-7357 or Navistar customer service at 1-331-332-1590.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Notice Date: Jul 8, 2016
Recall Date: Jun 21, 2016

Consumer Complaints

1 Complaint
International Motors, Llc
Campaign: 11298791 Other
Mar 3, 2021
Defect Description:

FUEL SYSTEM, GASOLINE

Potential Consequences:

CONSUMER WRITES IN REGARDS TO FUEL LINE RECALL NOTICE ON SEVERAL VEHICLES. *LD *JS

Corrective Action:

CONSUMER WRITES IN REGARDS TO FUEL LINE RECALL NOTICE ON SEVERAL VEHICLES. *LD *JS

Additional Notes:

CONSUMER WRITES IN REGARDS TO FUEL LINE RECALL NOTICE ON SEVERAL VEHICLES. *LD *JS

Manufacturer: INTERNATIONAL
Mfg Campaign: 11298791
Notice Date: Mar 3, 2021
Recall Date: Mar 3, 2021
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