INTERNATIONAL MV 2021

Complete listing of complaints and recalls for this vehicle

1
Complaints
16
Recalls

Complaints & Recalls

1 Complaints 16 Recalls

Official Safety Recalls - Important!

16 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

International Motors, Llc
NHTSA Campaign: 25V178000 SAFETY RECALL
153 Vehicles Affected
Recall Date: Mar 21, 2025
Safety Issue:

International Motors, LLC (International) is recalling certain 2024 HV, 2020-2025 MV, and 2019 Workstar 7400 trucks. The caliper may contact a suspension spring or axle U-bolt and prevent the outer brake pad from functioning.

Potential Risk:
A loss of outer brake pad function can extend the vehicle's stopping distance, increasing the risk of a crash.
FREE Recall Solution:
Dealers will switch the left and right rear air disc brake calipers, replace the rear brake torque plates, and replace the brake pads, free of charge. Owner notification letters were mailed May 12, 2025. Owners may contact International customer service at 1-800-448-7825. International's number for this recall is 25501.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 25501
Notice Date: May 12, 2025
Recall Date: Mar 21, 2025
International Motors, Llc
NHTSA Campaign: 24V818000 SAFETY RECALL
105.3K Vehicles Affected
Recall Date: Oct 31, 2024
Safety Issue:

International Motors, LLC (International) is recalling certain 2021-2024 Lonestar, 2021-2025 RH, HV, MV, LT, HX, and 2022 PROSTAR vehicles, equipped with Bendix EC80 Advanced Electronic Control Units (ECU). Electrical noise and low signal to the power line carrier may cause the ECU to incorrectly process commands or stop working.

Potential Risk:
Safety systems that depend on the ECU (Automatic Traction Control, ABS, Electronic Stability Control, Active Cruise Control, and Collison Mitigation System) may have diminished or lost functionality, increasing the risk of a crash.
FREE Recall Solution:
International will work with Bendix to reprogram the ECU software, free of charge. Owner notification letters were mailed December 16, 2024. Owners may contact International customer service at 1-800-448-7825. International's number for this recall is 24515.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 24515
Notice Date: Dec 16, 2024
Recall Date: Oct 31, 2024
Navistar, Inc.
NHTSA Campaign: 23V397000 SAFETY RECALL
6.8K Vehicles Affected
Recall Date: Jun 2, 2023
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2016 International DuraStar, 2018-2020 and 2023-2024 International 1300FBC Stripped chassis, 2019-2022 IC Bus CE Commercial bus, 2019-2024 IC Bus TC Commercial bus, and 2019-2024 International MV vehicles. The brake pressure switch assembly may leak brake fluid into the brake pressure switch's electrical components and cause an electrical short-circuit.

Potential Risk:
An electrical short in the brake pressure switch can overheat the circuit and increase the risk of a fire while driving or parked.
FREE Recall Solution:
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the brake pressure switch and if necessary, the wire harness or fuse, free of charge. Owner notification letters were mailed September 29, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23517.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 23517
Notice Date: Sep 29, 2023
Recall Date: Jun 2, 2023
Navistar, Inc.
NHTSA Campaign: 23V370000 SAFETY RECALL
59.7K Vehicles Affected
Recall Date: May 25, 2023
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2021-2024 International HV, HX, LoneStar, LT, MV, eMV, and RH trucks, and IC Bus CE, 2021-2023 IC Bus RE, and 2022-2023 IC Bus TC Commercial Buses. The anti-lock brake system (ABS) indicator light does not remain illuminated when a malfunction exists, and when the vehicle's ignition switch is on, and the vehicle is in motion. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

Potential Risk:
An ABS indicator light that fails to remain illuminated will not alert the driver of an ABS malfunction, which could increase the risk of a crash.
FREE Recall Solution:
Towing variant vehicles under this campaign will not be repaired under recall 24V-8918. Dealers will update the software, free of charge. Owner notification letters are expected to be mailed July 24, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23515.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 23515
Notice Date: Jul 18, 2023
Recall Date: May 25, 2023
Navistar, Inc.
NHTSA Campaign: 23V353000 SAFETY RECALL
32.9K Vehicles Affected
Recall Date: May 18, 2023
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2000-2003 International 8100, 2001-2003 International 9100i, 2001-2007 International 9400i, 2001-2010 International 9200i, 2002-2007, 2009 International 8500, 2003-2007, 2013 International 9900i, 2003-2018 International 8600, 2004, 2007 International 9900iX, 2008-2018 International ProStar, 2010-2011, 2013, 2016 International LoneStar, 2011-2012, 2016 International 4400, 2017-2024 International LT, 2018-2024 International RH, 2019-2021 International LS, 2019-2024 International MV vehicles. The back-up lights offer low visibility when the vehicle is in reverse and bobtail mode. Also, the vehicles have not been equipped with additional unobstructed back-up lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
Low visibility or obstructed back up lights may not alert other drivers that the vehicle is backing up, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the existing rear stop/turn signal lights, free of charge. Owner notification letters were mailed May 06, 2024. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23514.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 23514
Notice Date: May 6, 2024
Recall Date: May 18, 2023
Navistar, Inc.
NHTSA Campaign: 23V119000 SAFETY RECALL
4.2K Vehicles Affected
Recall Date: Feb 23, 2023
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2018-2021 International HV, 2019-2021 International RH, 2019-2022 International MV, and 2022 International HX vehicles. A software error in the Body Control Module (BCM) may allow the vehicle to overcome the park brake during power-take-off (PTO) operation.

Potential Risk:
A parking brake that does not hold can allow the vehicle to move unexpectedly and increase the risk of a crash or injury.
FREE Recall Solution:
Dealers will update the BCM software, free of charge. Owner notification letters are expected to be mailed April 24, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23503.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 23503
Notice Date: Apr 5, 2023
Recall Date: Feb 23, 2023
Navistar, Inc.
NHTSA Campaign: 22V849000 SAFETY RECALL
95 Vehicles Affected
Recall Date: Nov 17, 2022
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2021-2023 International MV vehicles. The high voltage positive cables that connect the battery packs to the manual service disconnects (MSD) may have been mislabeled.

Potential Risk:
A misidentified electrical cable may be mistaken for a de-energized cable by a technician or first responder, increasing the risk of electrical shock and injury.
FREE Recall Solution:
Dealers will reinstall the battery cables and replace the associated warning labels, free of charge. Interim owner notification letters were mailed January 13, 2023. Remedy parts are expected to become available 1st Quarter of 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 22522.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 22522
Notice Date: Mar 22, 2023
Recall Date: Nov 17, 2022
Navistar, Inc.
NHTSA Campaign: 21V366000 SAFETY RECALL
1.8K Vehicles Affected
Recall Date: May 19, 2021
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2018-2019 International WorkStar, International DuraStar, 2019-2021 International HV, International MV, and IC Bus RE Commercial Bus vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 21, 2021. Owners may contact Navistar customer service at 1-800-448-7825.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: None
Notice Date: Jun 21, 2021
Recall Date: May 19, 2021
Navistar, Inc.
NHTSA Campaign: 21V227000 SAFETY RECALL
845 Vehicles Affected
Recall Date: Apr 1, 2021
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2021 International LT, RH, MV, and HV vehicles equipped with Bendix pressure switches. A retainer was not properly seated in the SC-3 single check valve and may not provide source air isolation when pressure is applied. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 121, "Air Brake Systems."

Potential Risk:
Unintended spring brake application may occur, increasing the risk of a crash.
FREE Recall Solution:
Navistar will notify owners, and dealers will replace the SC-3 check valves, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 21503.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 21503
Notice Date: May 28, 2021
Recall Date: Apr 1, 2021
Navistar, Inc.
NHTSA Campaign: 20V810000 SAFETY RECALL
17.2K Vehicles Affected
Recall Date: Dec 23, 2020
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2019-2021 International MV, 2020-2021 International HV, 2014-2020 International DuraStar and 2015-2018 International WorkStar vehicles. When the parking brake is applied and the automatic transmission is still in the drive or reverse position and the stationary PTO switch is engaged by the operator, the engine may rev and overcome the parking brake's ability to keep the vehicle from moving.

Potential Risk:
Unexpected Vehicle movement can increase the risk of a crash or injury.
FREE Recall Solution:
Navistar will notify owners, and dealers will update the parameters in the Cummins ECM for feature codes 12VXT or 12VXU that enables the PTO neutral interlock, free of charge. The recall began February 17, 2021. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20510.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 20510
Notice Date: Feb 17, 2021
Recall Date: Dec 23, 2020
Navistar, Inc.
NHTSA Campaign: 20V584000 SAFETY RECALL
14 Vehicles Affected
Recall Date: Sep 24, 2020
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2021 International MV and HV vehicles equipped with feature code 10EWW, 10EYD, 10HYR, or 10JPJ (Fifth wheel, stationary), 10HJA (Fifth wheel, air slide) or 10WDN (Fifth wheel mounting angles). The vehicles may not have had sections of reflective tape applied to the right and left upper contours of the cab. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."

Potential Risk:
Without the reflective strips, a truck operating without a trailer at night may be less visible, increasing the risk of a crash.
FREE Recall Solution:
Navistar will notify owners, and dealers will install reflective tape to the back of the cab, free of charge. The recall began October 21, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20508.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 20508
Notice Date: Oct 21, 2020
Recall Date: Sep 24, 2020
Navistar, Inc.
NHTSA Campaign: 20V219000 SAFETY RECALL
27.4K Vehicles Affected
Recall Date: Apr 17, 2020
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2017-2020 International WorkStar and International DuraStar, 2018-2019 IC 1300 FBC Commercial and IC HC Commercial, 2018-2021 IC CE Commercial, International MV and International HV, and 2019-2021 IC TC Commercial buses with Cummins B6.7 diesel engines with a fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.

Potential Risk:
A fire increases the risk of injury. An engine stall can increase the risk of a crash.
FREE Recall Solution:
Cummins will notify the affected Navistar customers and dealers will disable the fuel heater by either installing a plug in place of the heater or otherwise rendering the fuel heater inoperable and removing the fuse supplying electrical power to the fuel heater and installing a cover over the wire harness connector, free of charge. The recall began May 28, 2020. Owners may contact Cummins customer service at 1-800-286-6467.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: None
Notice Date: May 28, 2020
Recall Date: Apr 17, 2020

Consumer Complaints

1 Complaint
International Motors, Llc
Campaign: 11479412 Other
Aug 15, 2022
Defect Description:

SEATS

Potential Consequences:

The sofa has sharp protruding screws in the ends hidden by the cover. While leaning into the sofa I was stabbed by the screws. Luckily it was not a child.

Corrective Action:

The sofa has sharp protruding screws in the ends hidden by the cover. While leaning into the sofa I was stabbed by the screws. Luckily it was not a child.

Additional Notes:

The sofa has sharp protruding screws in the ends hidden by the cover. While leaning into the sofa I was stabbed by the screws. Luckily it was not a child.

Manufacturer: INTERNATIONAL
Mfg Campaign: 11479412
Notice Date: Aug 15, 2022
Recall Date: Aug 15, 2022
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