INTERNATIONAL LT 2020

Complete listing of complaints and recalls for this vehicle

4
Complaints
9
Recalls

Complaints & Recalls

4 Complaints 9 Recalls

Official Safety Recalls - Important!

9 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Navistar, Inc.
NHTSA Campaign: 23V353000 SAFETY RECALL
32.9K Vehicles Affected
Recall Date: May 18, 2023
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2000-2003 International 8100, 2001-2003 International 9100i, 2001-2007 International 9400i, 2001-2010 International 9200i, 2002-2007, 2009 International 8500, 2003-2007, 2013 International 9900i, 2003-2018 International 8600, 2004, 2007 International 9900iX, 2008-2018 International ProStar, 2010-2011, 2013, 2016 International LoneStar, 2011-2012, 2016 International 4400, 2017-2024 International LT, 2018-2024 International RH, 2019-2021 International LS, 2019-2024 International MV vehicles. The back-up lights offer low visibility when the vehicle is in reverse and bobtail mode. Also, the vehicles have not been equipped with additional unobstructed back-up lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
Low visibility or obstructed back up lights may not alert other drivers that the vehicle is backing up, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the existing rear stop/turn signal lights, free of charge. Owner notification letters were mailed May 06, 2024. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23514.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 23514
Notice Date: May 6, 2024
Recall Date: May 18, 2023
Navistar, Inc.
NHTSA Campaign: 22V691000 SAFETY RECALL
7.9K Vehicles Affected
Recall Date: Sep 15, 2022
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2018-2021 International HV, 2018-2020 International HX, 2018-2021 International LT and International RH vehicles. The connecting rod wrist pin may crack, resulting in connecting rod failure.

Potential Risk:
Connecting rod failure can cause an engine shutdown, increasing the risk of a crash.
FREE Recall Solution:
Dealers will install new knock detection software to warn the driver prior to engine connecting rod failure, and replace connecting rods as necessary, free of charge. Owner notification letters were mailed February 24, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 22518.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 22518
Notice Date: Nov 14, 2022
Recall Date: Sep 15, 2022
Navistar, Inc.
NHTSA Campaign: 22V546000 SAFETY RECALL
8.5K Vehicles Affected
Recall Date: Jul 28, 2022
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2018-2021 International LoneStar and 2016-2021 International LT vehicles. The cables that connect the batteries to the vehicle frame may become excessively hot, and in some cases, cause battery post separation.

Potential Risk:
Excessively hot battery ground cables may cause personal injury during battery maintenance repairs. In addition, a battery post that separates from the battery can result in an engine stall without warning, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the alternator positive and ground cables, and relocate the alternator ground to the starter, free of charge. Owner notification letters are expected to be mailed September 26, 2022. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 22516.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 22516
Notice Date: Sep 26, 2022
Recall Date: Jul 28, 2022
Navistar, Inc.
NHTSA Campaign: 22V164000 SAFETY RECALL
2.8K Vehicles Affected
Recall Date: Mar 17, 2022
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2018-2023 International LT vehicles equipped with a 1500W Purkeys inverter system. The positive battery cable may be incorrectly routed, causing it to chafe on the side skirt frame and become damaged.

Potential Risk:
A damaged battery cable can cause an electrical short, increasing the risk of a fire.
FREE Recall Solution:
Dealers will replace any damaged battery cables and install new inverter cable brackets and saddles, free of charge. Owner notification letters were mailed May 16, 2022. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 22507.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 22507
Notice Date: May 16, 2022
Recall Date: Mar 17, 2022
Navistar, Inc.
NHTSA Campaign: 21V281000 SAFETY RECALL
10K Vehicles Affected
Recall Date: Apr 22, 2021
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2019-2021 International LT and RH trucks. The wrist pin may crack and cause connecting rod failure.

Potential Risk:
Connecting rod failure may cause a stall, increasing the risk of a crash.
FREE Recall Solution:
Navistar will notify owners and dealers will install a detection system software to warn the driver prior to engine connecting rod failure and engines with a defective connecting rod will be repaired, free of charge. Vehicles previously repaired under Recall 20V255 that received only a software update will need to return to the dealer for the new remedy. Owner notification letters were mailed on June 11, 2021. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 21505.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 21505
Notice Date: Jun 11, 2021
Recall Date: Apr 22, 2021
Navistar, Inc.
NHTSA Campaign: 21V079000 SAFETY RECALL
27.5K Vehicles Affected
Recall Date: Feb 17, 2021
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2018-2021 International LoneStar and 2017-2021 International LT vehicles. The battery ground cable ring terminal at the frame connecting point may break, resulting in a loss of electrical power and unintended engine shutdown without warning.

Potential Risk:
An unexpected engine shutdown can increase the risk of a crash.
FREE Recall Solution:
Navistar will notify owners, and dealers will replace the battery ground cable, free of charge. The recall began on April 16, 2021. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 21501.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 21501
Notice Date: Apr 16, 2021
Recall Date: Feb 17, 2021
Navistar, Inc.
NHTSA Campaign: 20V255000 SAFETY RECALL
5.3K Vehicles Affected
Recall Date: May 7, 2020
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2018-2020 International LT and 2019-2020 International RH trucks. The wrist pin bushing of the engine connecting rod may fail.

Potential Risk:
Connecting rod failure may result in an unexpected engine shutdown, increasing the risk of a crash.
FREE Recall Solution:
Navistar will notify owners and dealers will install a detection system to warn the driver prior to engine connecting rod failure, and engines with a defective connecting rod will be repaired, free of charge. The recall began July 8, 2020. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20504.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 20504
Notice Date: Jul 8, 2020
Recall Date: May 7, 2020
Navistar, Inc.
NHTSA Campaign: 19V122000 SAFETY RECALL
24.2K Vehicles Affected
Recall Date: Feb 26, 2019
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2016-2020 International LT and 2017-2018 Prostar 73-inch sleeper cab models equipped with feature code 07BKP or 07BKR (exhaust system with horizontal after treatment device and horizontal tailpipe mounted on right side). In the affected vehicles, the rear exhaust hanger bracket may crack, which can cause the forward hanger bracket to also crack. If both brackets crack, the exhaust tail pipe may detach from the vehicle.

Potential Risk:
If the exhaust tail pipe detaches from the vehicle while being driven, it can become a road hazard, increasing the risk of crash.
FREE Recall Solution:
Navistar will notify owners, and dealers will replace the rear exhaust hanger bracket and replace any forward bracket found cracked and any exhaust tailpipe found damaged, free of charge. The recall began April 23, 2019. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 19501.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 19501
Notice Date: Apr 23, 2019
Recall Date: Feb 26, 2019

Consumer Complaints

4 Complaints
International Motors, Llc
Campaign: 11524828 Other
Jun 1, 2023
Defect Description:

FORWARD COLLISION AVOIDANCE

Potential Consequences:

The contact owns a 2020 International LT625 Truck. The contact stated that while driving at an undisclosed speed, the vehicle experienced unintended braking. The contact stated that the Forward Collision Avoidance warning light illuminated; however, the contact stated there was no object nearby or in the roadway. The vehicle was taken to the dealer, where Forward Collision Avoidance sensors were recalibrated; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 290,000.

Corrective Action:

The contact owns a 2020 International LT625 Truck. The contact stated that while driving at an undisclosed speed, the vehicle experienced unintended braking. The contact stated that the Forward Collision Avoidance warning light illuminated; however, the contact stated there was no object nearby or in the roadway. The vehicle was taken to the dealer, where Forward Collision Avoidance sensors were recalibrated; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 290,000.

Additional Notes:

The contact owns a 2020 International LT625 Truck. The contact stated that while driving at an undisclosed speed, the vehicle experienced unintended braking. The contact stated that the Forward Collision Avoidance warning light illuminated; however, the contact stated there was no object nearby or in the roadway. The vehicle was taken to the dealer, where Forward Collision Avoidance sensors were recalibrated; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 290,000.

Manufacturer: INTERNATIONAL
Mfg Campaign: 11524828
Notice Date: Jun 1, 2023
Recall Date: Jun 1, 2023
International Motors, Llc
Campaign: 11449287 Other
Jan 28, 2022
Defect Description:

ENGINE AND ENGINE COOLING:ENGINE:DIESEL

Potential Consequences:

related complaint tracking number: 11442614 The engine crankcase ventilation pours large volumes of exhaust gases and oil vapors into the engine bay of the truck. This is a design flaw. The crankcase exhaust exits to the inside of the frame, at the front left of the engine, approximately central vertically under the hood. This continually fills the engine bay with exhaust gases and vapors. There is an attached video and pictures. A separate email will be sent to add this information to 11442614. Since the original complaint is related to the exhaust gases coming into the cab, and this one is about an actual flaw in the exhaust system allowing the venting of gases under the hood, it seemed to me that it would end up being a separate recall issue, even though directly related. Here is a link to thermal videos of the link on Onedrive: https://1drv.ms/u/s!ApLkoRLyIsQVjlZpQq2cwOL7nHLP?e=OdSRyA If the video appears garbled, move the play slider back to the beginning and it should play correctly. The videos appear to have no problem on mobile devices. The picture with the colored boxes gives a 3 point approximation of the location of the leak; directly down from blue box, directly behind green box, and directly lateral to the yellow box. Other pics are of crankcase vent opening and its location on most Cummins engine equipped trucks.

Corrective Action:

related complaint tracking number: 11442614 The engine crankcase ventilation pours large volumes of exhaust gases and oil vapors into the engine bay of the truck. This is a design flaw. The crankcase exhaust exits to the inside of the frame, at the front left of the engine, approximately central vertically under the hood. This continually fills the engine bay with exhaust gases and vapors. There is an attached video and pictures. A separate email will be sent to add this information to 11442614. Since the original complaint is related to the exhaust gases coming into the cab, and this one is about an actual flaw in the exhaust system allowing the venting of gases under the hood, it seemed to me that it would end up being a separate recall issue, even though directly related. Here is a link to thermal videos of the link on Onedrive: https://1drv.ms/u/s!ApLkoRLyIsQVjlZpQq2cwOL7nHLP?e=OdSRyA If the video appears garbled, move the play slider back to the beginning and it should play correctly. The videos appear to have no problem on mobile devices. The picture with the colored boxes gives a 3 point approximation of the location of the leak; directly down from blue box, directly behind green box, and directly lateral to the yellow box. Other pics are of crankcase vent opening and its location on most Cummins engine equipped trucks.

Additional Notes:

related complaint tracking number: 11442614 The engine crankcase ventilation pours large volumes of exhaust gases and oil vapors into the engine bay of the truck. This is a design flaw. The crankcase exhaust exits to the inside of the frame, at the front left of the engine, approximately central vertically under the hood. This continually fills the engine bay with exhaust gases and vapors. There is an attached video and pictures. A separate email will be sent to add this information to 11442614. Since the original complaint is related to the exhaust gases coming into the cab, and this one is about an actual flaw in the exhaust system allowing the venting of gases under the hood, it seemed to me that it would end up being a separate recall issue, even though directly related. Here is a link to thermal videos of the link on Onedrive: https://1drv.ms/u/s!ApLkoRLyIsQVjlZpQq2cwOL7nHLP?e=OdSRyA If the video appears garbled, move the play slider back to the beginning and it should play correctly. The videos appear to have no problem on mobile devices. The picture with the colored boxes gives a 3 point approximation of the location of the leak; directly down from blue box, directly behind green box, and directly lateral to the yellow box. Other pics are of crankcase vent opening and its location on most Cummins engine equipped trucks.

Manufacturer: INTERNATIONAL
Mfg Campaign: 11449287
Notice Date: Jan 28, 2022
Recall Date: Jan 28, 2022
International Motors, Llc
Campaign: 11449287 Other
Jan 28, 2022
Defect Description:

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)

Potential Consequences:

related complaint tracking number: 11442614 The engine crankcase ventilation pours large volumes of exhaust gases and oil vapors into the engine bay of the truck. This is a design flaw. The crankcase exhaust exits to the inside of the frame, at the front left of the engine, approximately central vertically under the hood. This continually fills the engine bay with exhaust gases and vapors. There is an attached video and pictures. A separate email will be sent to add this information to 11442614. Since the original complaint is related to the exhaust gases coming into the cab, and this one is about an actual flaw in the exhaust system allowing the venting of gases under the hood, it seemed to me that it would end up being a separate recall issue, even though directly related. Here is a link to thermal videos of the link on Onedrive: https://1drv.ms/u/s!ApLkoRLyIsQVjlZpQq2cwOL7nHLP?e=OdSRyA If the video appears garbled, move the play slider back to the beginning and it should play correctly. The videos appear to have no problem on mobile devices. The picture with the colored boxes gives a 3 point approximation of the location of the leak; directly down from blue box, directly behind green box, and directly lateral to the yellow box. Other pics are of crankcase vent opening and its location on most Cummins engine equipped trucks.

Corrective Action:

related complaint tracking number: 11442614 The engine crankcase ventilation pours large volumes of exhaust gases and oil vapors into the engine bay of the truck. This is a design flaw. The crankcase exhaust exits to the inside of the frame, at the front left of the engine, approximately central vertically under the hood. This continually fills the engine bay with exhaust gases and vapors. There is an attached video and pictures. A separate email will be sent to add this information to 11442614. Since the original complaint is related to the exhaust gases coming into the cab, and this one is about an actual flaw in the exhaust system allowing the venting of gases under the hood, it seemed to me that it would end up being a separate recall issue, even though directly related. Here is a link to thermal videos of the link on Onedrive: https://1drv.ms/u/s!ApLkoRLyIsQVjlZpQq2cwOL7nHLP?e=OdSRyA If the video appears garbled, move the play slider back to the beginning and it should play correctly. The videos appear to have no problem on mobile devices. The picture with the colored boxes gives a 3 point approximation of the location of the leak; directly down from blue box, directly behind green box, and directly lateral to the yellow box. Other pics are of crankcase vent opening and its location on most Cummins engine equipped trucks.

Additional Notes:

related complaint tracking number: 11442614 The engine crankcase ventilation pours large volumes of exhaust gases and oil vapors into the engine bay of the truck. This is a design flaw. The crankcase exhaust exits to the inside of the frame, at the front left of the engine, approximately central vertically under the hood. This continually fills the engine bay with exhaust gases and vapors. There is an attached video and pictures. A separate email will be sent to add this information to 11442614. Since the original complaint is related to the exhaust gases coming into the cab, and this one is about an actual flaw in the exhaust system allowing the venting of gases under the hood, it seemed to me that it would end up being a separate recall issue, even though directly related. Here is a link to thermal videos of the link on Onedrive: https://1drv.ms/u/s!ApLkoRLyIsQVjlZpQq2cwOL7nHLP?e=OdSRyA If the video appears garbled, move the play slider back to the beginning and it should play correctly. The videos appear to have no problem on mobile devices. The picture with the colored boxes gives a 3 point approximation of the location of the leak; directly down from blue box, directly behind green box, and directly lateral to the yellow box. Other pics are of crankcase vent opening and its location on most Cummins engine equipped trucks.

Manufacturer: INTERNATIONAL
Mfg Campaign: 11449287
Notice Date: Jan 28, 2022
Recall Date: Jan 28, 2022
International Motors, Llc
Campaign: 11449287 Other
Jan 28, 2022
Defect Description:

STRUCTURE

Potential Consequences:

related complaint tracking number: 11442614 The engine crankcase ventilation pours large volumes of exhaust gases and oil vapors into the engine bay of the truck. This is a design flaw. The crankcase exhaust exits to the inside of the frame, at the front left of the engine, approximately central vertically under the hood. This continually fills the engine bay with exhaust gases and vapors. There is an attached video and pictures. A separate email will be sent to add this information to 11442614. Since the original complaint is related to the exhaust gases coming into the cab, and this one is about an actual flaw in the exhaust system allowing the venting of gases under the hood, it seemed to me that it would end up being a separate recall issue, even though directly related. Here is a link to thermal videos of the link on Onedrive: https://1drv.ms/u/s!ApLkoRLyIsQVjlZpQq2cwOL7nHLP?e=OdSRyA If the video appears garbled, move the play slider back to the beginning and it should play correctly. The videos appear to have no problem on mobile devices. The picture with the colored boxes gives a 3 point approximation of the location of the leak; directly down from blue box, directly behind green box, and directly lateral to the yellow box. Other pics are of crankcase vent opening and its location on most Cummins engine equipped trucks.

Corrective Action:

related complaint tracking number: 11442614 The engine crankcase ventilation pours large volumes of exhaust gases and oil vapors into the engine bay of the truck. This is a design flaw. The crankcase exhaust exits to the inside of the frame, at the front left of the engine, approximately central vertically under the hood. This continually fills the engine bay with exhaust gases and vapors. There is an attached video and pictures. A separate email will be sent to add this information to 11442614. Since the original complaint is related to the exhaust gases coming into the cab, and this one is about an actual flaw in the exhaust system allowing the venting of gases under the hood, it seemed to me that it would end up being a separate recall issue, even though directly related. Here is a link to thermal videos of the link on Onedrive: https://1drv.ms/u/s!ApLkoRLyIsQVjlZpQq2cwOL7nHLP?e=OdSRyA If the video appears garbled, move the play slider back to the beginning and it should play correctly. The videos appear to have no problem on mobile devices. The picture with the colored boxes gives a 3 point approximation of the location of the leak; directly down from blue box, directly behind green box, and directly lateral to the yellow box. Other pics are of crankcase vent opening and its location on most Cummins engine equipped trucks.

Additional Notes:

related complaint tracking number: 11442614 The engine crankcase ventilation pours large volumes of exhaust gases and oil vapors into the engine bay of the truck. This is a design flaw. The crankcase exhaust exits to the inside of the frame, at the front left of the engine, approximately central vertically under the hood. This continually fills the engine bay with exhaust gases and vapors. There is an attached video and pictures. A separate email will be sent to add this information to 11442614. Since the original complaint is related to the exhaust gases coming into the cab, and this one is about an actual flaw in the exhaust system allowing the venting of gases under the hood, it seemed to me that it would end up being a separate recall issue, even though directly related. Here is a link to thermal videos of the link on Onedrive: https://1drv.ms/u/s!ApLkoRLyIsQVjlZpQq2cwOL7nHLP?e=OdSRyA If the video appears garbled, move the play slider back to the beginning and it should play correctly. The videos appear to have no problem on mobile devices. The picture with the colored boxes gives a 3 point approximation of the location of the leak; directly down from blue box, directly behind green box, and directly lateral to the yellow box. Other pics are of crankcase vent opening and its location on most Cummins engine equipped trucks.

Manufacturer: INTERNATIONAL
Mfg Campaign: 11449287
Notice Date: Jan 28, 2022
Recall Date: Jan 28, 2022

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