Complaints & Recalls
Official Safety Recalls - Important!
9 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Navistar, Inc.
Safety Issue:
Navistar, Inc. (Navistar) is recalling certain 2000-2003 International 8100, 2001-2003 International 9100i, 2001-2007 International 9400i, 2001-2010 International 9200i, 2002-2007, 2009 International 8500, 2003-2007, 2013 International 9900i, 2003-2018 International 8600, 2004, 2007 International 9900iX, 2008-2018 International ProStar, 2010-2011, 2013, 2016 International LoneStar, 2011-2012, 2016 International 4400, 2017-2024 International LT, 2018-2024 International RH, 2019-2021 International LS, 2019-2024 International MV vehicles. The back-up lights offer low visibility when the vehicle is in reverse and bobtail mode. Also, the vehicles have not been equipped with additional unobstructed back-up lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 23514
Recall Date: May 18, 2023
Navistar, Inc.
Safety Issue:
Navistar, Inc. (Navistar) is recalling certain 2018-2021 International HV, 2018-2020 International HX, 2018-2021 International LT and International RH vehicles. The connecting rod wrist pin may crack, resulting in connecting rod failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22518
Recall Date: Sep 15, 2022
Navistar, Inc.
Safety Issue:
Navistar, Inc. (Navistar) is recalling certain 2018-2021 International LoneStar and 2016-2021 International LT vehicles. The cables that connect the batteries to the vehicle frame may become excessively hot, and in some cases, cause battery post separation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22516
Recall Date: Jul 28, 2022
Navistar, Inc.
Safety Issue:
Navistar, Inc. (Navistar) is recalling certain 2018-2023 International LT vehicles equipped with a 1500W Purkeys inverter system. The positive battery cable may be incorrectly routed, causing it to chafe on the side skirt frame and become damaged.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 22507
Recall Date: Mar 17, 2022
Navistar, Inc.
Safety Issue:
Navistar, Inc. (Navistar) is recalling certain 2019-2021 International LT and RH trucks. The wrist pin may crack and cause connecting rod failure.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21505
Recall Date: Apr 22, 2021
Navistar, Inc.
Safety Issue:
Navistar, Inc. (Navistar) is recalling certain 2018-2021 International LoneStar and 2017-2021 International LT vehicles. The battery ground cable ring terminal at the frame connecting point may break, resulting in a loss of electrical power and unintended engine shutdown without warning.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 21501
Recall Date: Feb 17, 2021
Navistar, Inc.
Safety Issue:
Navistar, Inc. (Navistar) is recalling certain 2018-2020 International LT and 2019-2020 International RH trucks. The wrist pin bushing of the engine connecting rod may fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 20504
Recall Date: May 7, 2020
Navistar, Inc.
Safety Issue:
Navistar, Inc. (Navistar) is recalling certain 2016-2020 International LT and 2017-2018 Prostar 73-inch sleeper cab models equipped with feature code 07BKP or 07BKR (exhaust system with horizontal after treatment device and horizontal tailpipe mounted on right side). In the affected vehicles, the rear exhaust hanger bracket may crack, which can cause the forward hanger bracket to also crack. If both brackets crack, the exhaust tail pipe may detach from the vehicle.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 19501
Recall Date: Feb 26, 2019
Consumer Complaints
4 ComplaintsInternational Motors, Llc
Defect Description:
FORWARD COLLISION AVOIDANCE
Potential Consequences:
The contact owns a 2020 International LT625 Truck. The contact stated that while driving at an undisclosed speed, the vehicle experienced unintended braking. The contact stated that the Forward Collision Avoidance warning light illuminated; however, the contact stated there was no object nearby or in the roadway. The vehicle was taken to the dealer, where Forward Collision Avoidance sensors were recalibrated; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 290,000.
Corrective Action:
The contact owns a 2020 International LT625 Truck. The contact stated that while driving at an undisclosed speed, the vehicle experienced unintended braking. The contact stated that the Forward Collision Avoidance warning light illuminated; however, the contact stated there was no object nearby or in the roadway. The vehicle was taken to the dealer, where Forward Collision Avoidance sensors were recalibrated; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 290,000.
Additional Notes:
The contact owns a 2020 International LT625 Truck. The contact stated that while driving at an undisclosed speed, the vehicle experienced unintended braking. The contact stated that the Forward Collision Avoidance warning light illuminated; however, the contact stated there was no object nearby or in the roadway. The vehicle was taken to the dealer, where Forward Collision Avoidance sensors were recalibrated; however, the failure recurred. The manufacturer was made aware of the failure. The failure mileage was approximately 290,000.
Mfg Campaign: 11524828
Recall Date: Jun 1, 2023
International Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:ENGINE:DIESEL
Potential Consequences:
related complaint tracking number: 11442614 The engine crankcase ventilation pours large volumes of exhaust gases and oil vapors into the engine bay of the truck. This is a design flaw. The crankcase exhaust exits to the inside of the frame, at the front left of the engine, approximately central vertically under the hood. This continually fills the engine bay with exhaust gases and vapors. There is an attached video and pictures. A separate email will be sent to add this information to 11442614. Since the original complaint is related to the exhaust gases coming into the cab, and this one is about an actual flaw in the exhaust system allowing the venting of gases under the hood, it seemed to me that it would end up being a separate recall issue, even though directly related. Here is a link to thermal videos of the link on Onedrive: https://1drv.ms/u/s!ApLkoRLyIsQVjlZpQq2cwOL7nHLP?e=OdSRyA If the video appears garbled, move the play slider back to the beginning and it should play correctly. The videos appear to have no problem on mobile devices. The picture with the colored boxes gives a 3 point approximation of the location of the leak; directly down from blue box, directly behind green box, and directly lateral to the yellow box. Other pics are of crankcase vent opening and its location on most Cummins engine equipped trucks.
Corrective Action:
related complaint tracking number: 11442614 The engine crankcase ventilation pours large volumes of exhaust gases and oil vapors into the engine bay of the truck. This is a design flaw. The crankcase exhaust exits to the inside of the frame, at the front left of the engine, approximately central vertically under the hood. This continually fills the engine bay with exhaust gases and vapors. There is an attached video and pictures. A separate email will be sent to add this information to 11442614. Since the original complaint is related to the exhaust gases coming into the cab, and this one is about an actual flaw in the exhaust system allowing the venting of gases under the hood, it seemed to me that it would end up being a separate recall issue, even though directly related. Here is a link to thermal videos of the link on Onedrive: https://1drv.ms/u/s!ApLkoRLyIsQVjlZpQq2cwOL7nHLP?e=OdSRyA If the video appears garbled, move the play slider back to the beginning and it should play correctly. The videos appear to have no problem on mobile devices. The picture with the colored boxes gives a 3 point approximation of the location of the leak; directly down from blue box, directly behind green box, and directly lateral to the yellow box. Other pics are of crankcase vent opening and its location on most Cummins engine equipped trucks.
Additional Notes:
related complaint tracking number: 11442614 The engine crankcase ventilation pours large volumes of exhaust gases and oil vapors into the engine bay of the truck. This is a design flaw. The crankcase exhaust exits to the inside of the frame, at the front left of the engine, approximately central vertically under the hood. This continually fills the engine bay with exhaust gases and vapors. There is an attached video and pictures. A separate email will be sent to add this information to 11442614. Since the original complaint is related to the exhaust gases coming into the cab, and this one is about an actual flaw in the exhaust system allowing the venting of gases under the hood, it seemed to me that it would end up being a separate recall issue, even though directly related. Here is a link to thermal videos of the link on Onedrive: https://1drv.ms/u/s!ApLkoRLyIsQVjlZpQq2cwOL7nHLP?e=OdSRyA If the video appears garbled, move the play slider back to the beginning and it should play correctly. The videos appear to have no problem on mobile devices. The picture with the colored boxes gives a 3 point approximation of the location of the leak; directly down from blue box, directly behind green box, and directly lateral to the yellow box. Other pics are of crankcase vent opening and its location on most Cummins engine equipped trucks.
Mfg Campaign: 11449287
Recall Date: Jan 28, 2022
International Motors, Llc
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
Potential Consequences:
related complaint tracking number: 11442614 The engine crankcase ventilation pours large volumes of exhaust gases and oil vapors into the engine bay of the truck. This is a design flaw. The crankcase exhaust exits to the inside of the frame, at the front left of the engine, approximately central vertically under the hood. This continually fills the engine bay with exhaust gases and vapors. There is an attached video and pictures. A separate email will be sent to add this information to 11442614. Since the original complaint is related to the exhaust gases coming into the cab, and this one is about an actual flaw in the exhaust system allowing the venting of gases under the hood, it seemed to me that it would end up being a separate recall issue, even though directly related. Here is a link to thermal videos of the link on Onedrive: https://1drv.ms/u/s!ApLkoRLyIsQVjlZpQq2cwOL7nHLP?e=OdSRyA If the video appears garbled, move the play slider back to the beginning and it should play correctly. The videos appear to have no problem on mobile devices. The picture with the colored boxes gives a 3 point approximation of the location of the leak; directly down from blue box, directly behind green box, and directly lateral to the yellow box. Other pics are of crankcase vent opening and its location on most Cummins engine equipped trucks.
Corrective Action:
related complaint tracking number: 11442614 The engine crankcase ventilation pours large volumes of exhaust gases and oil vapors into the engine bay of the truck. This is a design flaw. The crankcase exhaust exits to the inside of the frame, at the front left of the engine, approximately central vertically under the hood. This continually fills the engine bay with exhaust gases and vapors. There is an attached video and pictures. A separate email will be sent to add this information to 11442614. Since the original complaint is related to the exhaust gases coming into the cab, and this one is about an actual flaw in the exhaust system allowing the venting of gases under the hood, it seemed to me that it would end up being a separate recall issue, even though directly related. Here is a link to thermal videos of the link on Onedrive: https://1drv.ms/u/s!ApLkoRLyIsQVjlZpQq2cwOL7nHLP?e=OdSRyA If the video appears garbled, move the play slider back to the beginning and it should play correctly. The videos appear to have no problem on mobile devices. The picture with the colored boxes gives a 3 point approximation of the location of the leak; directly down from blue box, directly behind green box, and directly lateral to the yellow box. Other pics are of crankcase vent opening and its location on most Cummins engine equipped trucks.
Additional Notes:
related complaint tracking number: 11442614 The engine crankcase ventilation pours large volumes of exhaust gases and oil vapors into the engine bay of the truck. This is a design flaw. The crankcase exhaust exits to the inside of the frame, at the front left of the engine, approximately central vertically under the hood. This continually fills the engine bay with exhaust gases and vapors. There is an attached video and pictures. A separate email will be sent to add this information to 11442614. Since the original complaint is related to the exhaust gases coming into the cab, and this one is about an actual flaw in the exhaust system allowing the venting of gases under the hood, it seemed to me that it would end up being a separate recall issue, even though directly related. Here is a link to thermal videos of the link on Onedrive: https://1drv.ms/u/s!ApLkoRLyIsQVjlZpQq2cwOL7nHLP?e=OdSRyA If the video appears garbled, move the play slider back to the beginning and it should play correctly. The videos appear to have no problem on mobile devices. The picture with the colored boxes gives a 3 point approximation of the location of the leak; directly down from blue box, directly behind green box, and directly lateral to the yellow box. Other pics are of crankcase vent opening and its location on most Cummins engine equipped trucks.
Mfg Campaign: 11449287
Recall Date: Jan 28, 2022
International Motors, Llc
Defect Description:
STRUCTURE
Potential Consequences:
related complaint tracking number: 11442614 The engine crankcase ventilation pours large volumes of exhaust gases and oil vapors into the engine bay of the truck. This is a design flaw. The crankcase exhaust exits to the inside of the frame, at the front left of the engine, approximately central vertically under the hood. This continually fills the engine bay with exhaust gases and vapors. There is an attached video and pictures. A separate email will be sent to add this information to 11442614. Since the original complaint is related to the exhaust gases coming into the cab, and this one is about an actual flaw in the exhaust system allowing the venting of gases under the hood, it seemed to me that it would end up being a separate recall issue, even though directly related. Here is a link to thermal videos of the link on Onedrive: https://1drv.ms/u/s!ApLkoRLyIsQVjlZpQq2cwOL7nHLP?e=OdSRyA If the video appears garbled, move the play slider back to the beginning and it should play correctly. The videos appear to have no problem on mobile devices. The picture with the colored boxes gives a 3 point approximation of the location of the leak; directly down from blue box, directly behind green box, and directly lateral to the yellow box. Other pics are of crankcase vent opening and its location on most Cummins engine equipped trucks.
Corrective Action:
related complaint tracking number: 11442614 The engine crankcase ventilation pours large volumes of exhaust gases and oil vapors into the engine bay of the truck. This is a design flaw. The crankcase exhaust exits to the inside of the frame, at the front left of the engine, approximately central vertically under the hood. This continually fills the engine bay with exhaust gases and vapors. There is an attached video and pictures. A separate email will be sent to add this information to 11442614. Since the original complaint is related to the exhaust gases coming into the cab, and this one is about an actual flaw in the exhaust system allowing the venting of gases under the hood, it seemed to me that it would end up being a separate recall issue, even though directly related. Here is a link to thermal videos of the link on Onedrive: https://1drv.ms/u/s!ApLkoRLyIsQVjlZpQq2cwOL7nHLP?e=OdSRyA If the video appears garbled, move the play slider back to the beginning and it should play correctly. The videos appear to have no problem on mobile devices. The picture with the colored boxes gives a 3 point approximation of the location of the leak; directly down from blue box, directly behind green box, and directly lateral to the yellow box. Other pics are of crankcase vent opening and its location on most Cummins engine equipped trucks.
Additional Notes:
related complaint tracking number: 11442614 The engine crankcase ventilation pours large volumes of exhaust gases and oil vapors into the engine bay of the truck. This is a design flaw. The crankcase exhaust exits to the inside of the frame, at the front left of the engine, approximately central vertically under the hood. This continually fills the engine bay with exhaust gases and vapors. There is an attached video and pictures. A separate email will be sent to add this information to 11442614. Since the original complaint is related to the exhaust gases coming into the cab, and this one is about an actual flaw in the exhaust system allowing the venting of gases under the hood, it seemed to me that it would end up being a separate recall issue, even though directly related. Here is a link to thermal videos of the link on Onedrive: https://1drv.ms/u/s!ApLkoRLyIsQVjlZpQq2cwOL7nHLP?e=OdSRyA If the video appears garbled, move the play slider back to the beginning and it should play correctly. The videos appear to have no problem on mobile devices. The picture with the colored boxes gives a 3 point approximation of the location of the leak; directly down from blue box, directly behind green box, and directly lateral to the yellow box. Other pics are of crankcase vent opening and its location on most Cummins engine equipped trucks.
Mfg Campaign: 11449287
Recall Date: Jan 28, 2022
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