INTERNATIONAL LONESTAR 2019

Complete listing of complaints and recalls for this vehicle

2
Complaints
8
Recalls

Complaints & Recalls

2 Complaints 8 Recalls

Official Safety Recalls - Important!

8 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Navistar, Inc.
NHTSA Campaign: 23V248000 SAFETY RECALL
42.1K Vehicles Affected
Recall Date: Apr 6, 2023
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2016-2017 International TranStar, 2017-2019 International ProStar, International LoneStar, 2017-2020 International DuraStar, WorkStar, and 2018-2019 IC Bus HC Commercial buses. The heating, ventilation, and air-conditioning (HVAC) blower motor circuit may have an insufficient wiring terminal that can overheat.

Potential Risk:
An overheated electrical circuit can increase the risk of a fire.
FREE Recall Solution:
Dealers will replace the HVAC blower motor load circuit wiring terminal, free of charge. Owner notification letters are expected to be mailed June 5, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23510.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 23510
Notice Date: Jun 5, 2023
Recall Date: Apr 6, 2023
Navistar, Inc.
NHTSA Campaign: 22V546000 SAFETY RECALL
8.5K Vehicles Affected
Recall Date: Jul 28, 2022
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2018-2021 International LoneStar and 2016-2021 International LT vehicles. The cables that connect the batteries to the vehicle frame may become excessively hot, and in some cases, cause battery post separation.

Potential Risk:
Excessively hot battery ground cables may cause personal injury during battery maintenance repairs. In addition, a battery post that separates from the battery can result in an engine stall without warning, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the alternator positive and ground cables, and relocate the alternator ground to the starter, free of charge. Owner notification letters are expected to be mailed September 26, 2022. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 22516.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 22516
Notice Date: Sep 26, 2022
Recall Date: Jul 28, 2022
Navistar, Inc.
NHTSA Campaign: 21V079000 SAFETY RECALL
27.5K Vehicles Affected
Recall Date: Feb 17, 2021
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2018-2021 International LoneStar and 2017-2021 International LT vehicles. The battery ground cable ring terminal at the frame connecting point may break, resulting in a loss of electrical power and unintended engine shutdown without warning.

Potential Risk:
An unexpected engine shutdown can increase the risk of a crash.
FREE Recall Solution:
Navistar will notify owners, and dealers will replace the battery ground cable, free of charge. The recall began on April 16, 2021. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 21501.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 21501
Notice Date: Apr 16, 2021
Recall Date: Feb 17, 2021
Navistar, Inc.
NHTSA Campaign: 18V826000 SAFETY RECALL
21.7K Vehicles Affected
Recall Date: Nov 21, 2018
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2019 International HV, MV, 2018-2019 HX, LT, RH, LoneStar, ProStar, WorkStar, and 2018 TranStar automated manual transmission vehicles, equipped with certain Eaton ECA heavy-duty truck clutches. An internal component in the clutch assembly may fail, possibly resulting in unintended vehicle movement.

Potential Risk:
Unintended vehicle movement can increase the risk of a crash.
FREE Recall Solution:
Navistar will notify owners, and dealers will recalibrate the Transmission Control Module (TCM), free of charge. The recall began January 18, 2019. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 18518.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 18518
Notice Date: Jan 18, 2019
Recall Date: Nov 21, 2018
Navistar, Inc.
NHTSA Campaign: 18V597000 SAFETY RECALL
2.1K Vehicles Affected
Recall Date: Sep 7, 2018
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2019 International HX, DuraStar, WorkStar, HV, LoneStar, LT, MV, and RH vehicles, and IC Bus HC, CE, and RE vehicles equipped with long stroke brake chambers and spring actuated parking brakes. The spring actuated parking brake may be improperly crimped to the long stroke service brake chamber, causing a service brake air leak and the possible separation of the spring brake chamber from the service brake section.

Potential Risk:
An air leak or separation of the spring brake chamber can increase the needed stopping distance, increasing the risk of a crash.
FREE Recall Solution:
Navistar will notify owners, and dealers will replace the brake chamber assemblies from the suspected lot, free of charge. The recall began October 23, 2018. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 18512.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 18512
Notice Date: Oct 23, 2018
Recall Date: Sep 7, 2018
Navistar, Inc.
NHTSA Campaign: 18V588000 SAFETY RECALL
26.3K Vehicles Affected
Recall Date: Sep 5, 2018
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2017-2018 International ProStar and 9900i trucks, 2018-2019 International LT trucks, 2017-2019 International LoneStar and HX trucks and 2017 International PayStar trucks, equipped with Cummins ISX15 or X15 diesel engines. In certain driving conditions, such as on a long down-hill grade, the fuel line may burst if the fuel pump cooling circuit screen becomes restricted.

Potential Risk:
If the fuel line bursts, fuel may leak onto the road resulting in a roadway hazard for other motorists. The engine may also stall without warning, resulting in the vehicle's inability to restart, increasing the risk of a crash.
FREE Recall Solution:
Cummins will notify the affected owners and dealers will replace the nylon fuel line with a steel fuel line, free of charge. Navistar issued owners an interim notification on October 11, 2018. The recall began November 21, 2018. Owners may contact Navistar customer service at 1-800-448-7825, or Cummins customer service at 1-800-286-6467.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: None
Notice Date: Nov 21, 2018
Recall Date: Sep 5, 2018
Navistar, Inc.
NHTSA Campaign: 18V293000 SAFETY RECALL
18.7K Vehicles Affected
Recall Date: May 3, 2018
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2018-2019 International WorkStar, DuraStar, LoneStar, LT, ProStar, RH and IC Bus HC, 2018 International TranStar, 2019 International HV and MV trucks and transit buses. The front driver and passenger seat belt anchor D-ring bolt may break in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages."

Potential Risk:
If the D-ring bolt breaks during a crash, the seat occupant may not be properly restrained, increasing their risk of injury.
FREE Recall Solution:
Navistar has notified owners, and dealers will replace the D-ring bolt depending on the information found on the seat belt label, free of charge. The recall began May 23, 2018. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 18505.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 18505
Notice Date: May 23, 2018
Recall Date: May 3, 2018

Consumer Complaints

2 Complaints
International Motors, Llc
Campaign: 11397882 Other
Feb 25, 2021
Defect Description:

SERVICE BRAKES

Potential Consequences:

TL* THE CONTACT OWNS A 2019 INTERNATIONAL LONESTAR. THE CONTACT STATED THAT WHILE HAVING A ROUTINE INSPECTION, HE WAS INFORMED THAT THE BRAKE LIGHTS WERE INOPERABLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO MCCANDLESS INTERNATIONAL TRUCKS, INC (3780 LOSEE RD, NORTH LAS VEGAS, NV 89030, (702) 642-8789) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 155,122.

Corrective Action:

TL* THE CONTACT OWNS A 2019 INTERNATIONAL LONESTAR. THE CONTACT STATED THAT WHILE HAVING A ROUTINE INSPECTION, HE WAS INFORMED THAT THE BRAKE LIGHTS WERE INOPERABLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO MCCANDLESS INTERNATIONAL TRUCKS, INC (3780 LOSEE RD, NORTH LAS VEGAS, NV 89030, (702) 642-8789) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 155,122.

Additional Notes:

TL* THE CONTACT OWNS A 2019 INTERNATIONAL LONESTAR. THE CONTACT STATED THAT WHILE HAVING A ROUTINE INSPECTION, HE WAS INFORMED THAT THE BRAKE LIGHTS WERE INOPERABLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO MCCANDLESS INTERNATIONAL TRUCKS, INC (3780 LOSEE RD, NORTH LAS VEGAS, NV 89030, (702) 642-8789) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 155,122.

Manufacturer: INTERNATIONAL
Mfg Campaign: 11397882
Notice Date: Feb 25, 2021
Recall Date: Feb 25, 2021
International Motors, Llc
Campaign: 11397882 Other
Feb 25, 2021
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2019 INTERNATIONAL LONESTAR. THE CONTACT STATED THAT WHILE HAVING A ROUTINE INSPECTION, HE WAS INFORMED THAT THE BRAKE LIGHTS WERE INOPERABLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO MCCANDLESS INTERNATIONAL TRUCKS, INC (3780 LOSEE RD, NORTH LAS VEGAS, NV 89030, (702) 642-8789) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 155,122.

Corrective Action:

TL* THE CONTACT OWNS A 2019 INTERNATIONAL LONESTAR. THE CONTACT STATED THAT WHILE HAVING A ROUTINE INSPECTION, HE WAS INFORMED THAT THE BRAKE LIGHTS WERE INOPERABLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO MCCANDLESS INTERNATIONAL TRUCKS, INC (3780 LOSEE RD, NORTH LAS VEGAS, NV 89030, (702) 642-8789) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 155,122.

Additional Notes:

TL* THE CONTACT OWNS A 2019 INTERNATIONAL LONESTAR. THE CONTACT STATED THAT WHILE HAVING A ROUTINE INSPECTION, HE WAS INFORMED THAT THE BRAKE LIGHTS WERE INOPERABLE. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO MCCANDLESS INTERNATIONAL TRUCKS, INC (3780 LOSEE RD, NORTH LAS VEGAS, NV 89030, (702) 642-8789) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE RELAY FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 155,122.

Manufacturer: INTERNATIONAL
Mfg Campaign: 11397882
Notice Date: Feb 25, 2021
Recall Date: Feb 25, 2021

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