INTERNATIONAL DURASTAR 2017

Complete listing of complaints and recalls for this vehicle

1
Complaints
6
Recalls

Complaints & Recalls

1 Complaints 6 Recalls

Official Safety Recalls - Important!

6 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Navistar, Inc.
NHTSA Campaign: 23V248000 SAFETY RECALL
42.1K Vehicles Affected
Recall Date: Apr 6, 2023
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2016-2017 International TranStar, 2017-2019 International ProStar, International LoneStar, 2017-2020 International DuraStar, WorkStar, and 2018-2019 IC Bus HC Commercial buses. The heating, ventilation, and air-conditioning (HVAC) blower motor circuit may have an insufficient wiring terminal that can overheat.

Potential Risk:
An overheated electrical circuit can increase the risk of a fire.
FREE Recall Solution:
Dealers will replace the HVAC blower motor load circuit wiring terminal, free of charge. Owner notification letters are expected to be mailed June 5, 2023. Owners may contact Navistar's customer service at 1-800-448-7825. Navistar's number for this recall is 23510.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 23510
Notice Date: Jun 5, 2023
Recall Date: Apr 6, 2023
Navistar, Inc.
NHTSA Campaign: 20V810000 SAFETY RECALL
17.2K Vehicles Affected
Recall Date: Dec 23, 2020
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2019-2021 International MV, 2020-2021 International HV, 2014-2020 International DuraStar and 2015-2018 International WorkStar vehicles. When the parking brake is applied and the automatic transmission is still in the drive or reverse position and the stationary PTO switch is engaged by the operator, the engine may rev and overcome the parking brake's ability to keep the vehicle from moving.

Potential Risk:
Unexpected Vehicle movement can increase the risk of a crash or injury.
FREE Recall Solution:
Navistar will notify owners, and dealers will update the parameters in the Cummins ECM for feature codes 12VXT or 12VXU that enables the PTO neutral interlock, free of charge. The recall began February 17, 2021. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 20510.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 20510
Notice Date: Feb 17, 2021
Recall Date: Dec 23, 2020
Navistar, Inc.
NHTSA Campaign: 20V219000 SAFETY RECALL
27.4K Vehicles Affected
Recall Date: Apr 17, 2020
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2017-2020 International WorkStar and International DuraStar, 2018-2019 IC 1300 FBC Commercial and IC HC Commercial, 2018-2021 IC CE Commercial, International MV and International HV, and 2019-2021 IC TC Commercial buses with Cummins B6.7 diesel engines with a fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.

Potential Risk:
A fire increases the risk of injury. An engine stall can increase the risk of a crash.
FREE Recall Solution:
Cummins will notify the affected Navistar customers and dealers will disable the fuel heater by either installing a plug in place of the heater or otherwise rendering the fuel heater inoperable and removing the fuse supplying electrical power to the fuel heater and installing a cover over the wire harness connector, free of charge. The recall began May 28, 2020. Owners may contact Cummins customer service at 1-800-286-6467.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: None
Notice Date: May 28, 2020
Recall Date: Apr 17, 2020
Navistar, Inc.
NHTSA Campaign: 19V216000 SAFETY RECALL
23.1K Vehicles Affected
Recall Date: Mar 20, 2019
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2017-2020 International DuraStar and WorkStar, 2018-2020 IC Bus CECB, International HV and MV, 2018-2019 IC Bus 1300 FBC and HCCB, and 2019-2020 IC Bus TCCB vehicles equipped with Cummins B6.7 diesel engines with fuel module option number FS90301 or FS90453. The electric fuel heater within the fuel module may overheat and cause plastic in the fuel heater to melt and potentially catch fire. It may also lead to engine stalling.

Potential Risk:
A fire increases the risk of injury. An engine stall can increase the risk of crash.
FREE Recall Solution:
Cummins will notify the affected Navistar owners. Cummins dealers will replace the fuel heater with a newly designed fuel heater, free of charge. The recall began May 2, 2019. Owners may contact Cummins customer service at 1-800-286-6467 or Navistar customer service at 1-800-448-7825.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: None
Notice Date: May 2, 2019
Recall Date: Mar 20, 2019
Navistar, Inc.
NHTSA Campaign: 17V792000 SAFETY RECALL
10.2K Vehicles Affected
Recall Date: Dec 11, 2017
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain 2000-2001 International 4700, 2000-2002 4900, 2001-2003 8100 (TranStar) and 9100I, 2002-2003, 2005, 2007-2009, 2012-2014 and 2016-2018 DuraStar, 2012 and 2014-2017 ProStar, 2014-2015 TerraStar, and 2018 LT trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' fire extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
FREE Recall Solution:
Navistar will notify owners, instructing them to notify Kidde for a replacement fire extinguisher, free of charge. The recall is expected to begin February 9, 2018. Owners may contact Navistar customer service at 1-331-332-1590, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: NONE
Notice Date: Feb 8, 2018
Recall Date: Dec 11, 2017
Navistar, Inc.
NHTSA Campaign: 16V141000 SAFETY RECALL
2.7K Vehicles Affected
Recall Date: Mar 8, 2016
Safety Issue:

Navistar, Inc. (Navistar) is recalling certain model year 2016 International 1300 trucks manufactured February 26, 2015, to May 12, 2015, 2016-2017 International DuraStar trucks manufactured January 28, 2015, to February 4, 2016, International TerraStar trucks manufactured January 28, 2015, to February 1, 2016, and 2016 IC AC transit buses manufactured January 28, 2015, to February 2, 2015. The metal connecting clip that connects the hand operated parking brake actuator cable to the intermediate parking brake cable may fail.

Potential Risk:
If the parking brake cable connection fails, the vehicle may unexpectedly roll, increasing the risk of injury or a crash.
FREE Recall Solution:
Navistar will notify owners, and dealers will replace the hand parking brake cable connector clips, free of charge. The recall began on May 3, 2016. Owners may contact Navistar customer service at 1-800-448-7825. Navistar's number for this recall is 16504.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INTERNATIONAL dealer to schedule your FREE recall repair.
Manufacturer: INTERNATIONAL
Mfg Campaign: 16504
Notice Date: May 3, 2016
Recall Date: Mar 8, 2016

Consumer Complaints

1 Complaint
International Motors, Llc
Campaign: 11449955 Other
1 Vehicles Affected
Feb 2, 2022
Defect Description:

AIR BAGS

Potential Consequences:

The contact owns a 2017 International 4300 company trailer. The contact stated that while the driver was driving at 35 MPH, the vehicle crashed into a road barrier and the air bags failed to respond. The contact did not provide further information. The contact did not know whether there was a warning light illuminated. The driver was able to exit the vehicle with the assistance of nearby drivers. The driver was transported to the hospital by emergency services. The driver sustained neck, back, shoulder, and hip injuries. A police report was filed. The vehicle was towed to a tow lot. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 70,000.

Corrective Action:

The contact owns a 2017 International 4300 company trailer. The contact stated that while the driver was driving at 35 MPH, the vehicle crashed into a road barrier and the air bags failed to respond. The contact did not provide further information. The contact did not know whether there was a warning light illuminated. The driver was able to exit the vehicle with the assistance of nearby drivers. The driver was transported to the hospital by emergency services. The driver sustained neck, back, shoulder, and hip injuries. A police report was filed. The vehicle was towed to a tow lot. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 70,000.

Additional Notes:

The contact owns a 2017 International 4300 company trailer. The contact stated that while the driver was driving at 35 MPH, the vehicle crashed into a road barrier and the air bags failed to respond. The contact did not provide further information. The contact did not know whether there was a warning light illuminated. The driver was able to exit the vehicle with the assistance of nearby drivers. The driver was transported to the hospital by emergency services. The driver sustained neck, back, shoulder, and hip injuries. A police report was filed. The vehicle was towed to a tow lot. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 70,000.

Manufacturer: INTERNATIONAL
Mfg Campaign: 11449955
Notice Date: Feb 2, 2022
Recall Date: Feb 2, 2022
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