INFINITI QX50 2019 Complaints - Lemon Law Database

Complaints & Recalls

102 Complaints 9 Recalls

Official Safety Recalls - Important!

9 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Nissan North America, Inc.

NHTSA Campaign: 25V437000 SAFETY RECALL

443.9K Vehicles Affected

Recall Date: Jun 26, 2025

Safety Issue:

Nissan North America, Inc. (Nissan) is recalling certain 2021-2024 Rogue, 2019-2020 Altima, 2019-2022 Infiniti QX50, and 2022 Infiniti QX55 vehicles equipped with 3-cylinder 1.5L or 4-cylinder 2.0L variable compression turbo (VC-Turbo) engines. The engine bearings may have manufacturing defects that can lead to engine failure.

Potential Risk:

Engine failure increases the risk of a crash. A bearing failure may cause a breach in the engine block, allowing hot oil to be discharged, increasing the risk of an engine fire.

FREE Recall Solution:

Dealers will inspect the engine oil pan for metal debris, and as necessary, repair or replace the engine. For vehicles with the 3-cylinder 1.5L VC-Turbo engine, if no debris is detected during the inspection, dealers will replace the oil pan gasket, engine oil, and reprogram the engine control module. For vehicles with the 4-cylinder 2.0L VC-Turbo engine, if no debris is detected, dealers will replace the engine oil. Repairs will be performed free of charge. Interim letters notifying owners of the safety risk are expected to be mailed August 22, 2025. A second letter will be sent once the remedy is available, around Q4 2025. Owners may contact Nissan's customer service at 800-647-7261 or Infiniti's customer service at 1-800-662-6200. Nissan's numbers for this recall are R25A8/A9 and R25B1/B2.

Action Required: Contact your local INFINITI dealer to schedule your FREE recall repair.

Manufacturer: INFINITI
Mfg Campaign: R25A8/A9 R25B1/B2

Recall Date: Jun 26, 2025

Nissan North America, Inc.

NHTSA Campaign: 19V654000 SAFETY RECALL

1.2M Vehicles Affected

Recall Date: Sep 12, 2019

Safety Issue:

Nissan North America, Inc. (Nissan) is recalling certain 2018-2019 Nissan Altima, Armada, Frontier, Kicks, Leaf, Maxima, Murano, NV, NV200, Pathfinder, Rogue, Rogue Sport, Sentra, Titan, Titan Diesel, Versa Note and Versa Sedan vehicles, as well as Infiniti Q50, Q60, QX30 and QX80 vehicles. Additionally included are 2019 Nissan GT-R and Taxi and Infiniti QX50, QX60, Q70, Q70L vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Potential Risk:

The lack of an image in the back-up camera display increases the risk of a crash.

FREE Recall Solution:

Nissan will notify owners in phases, having dealers update the back-up camera settings software, free of charge. The recall began November 11, 2019 and all affected VINs should be activated. Owners may contact Nissan customer service at 1-800-867-7669 or INFINITI customer service at 1-800-662-6200.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INFINITI dealer to schedule your FREE recall repair.

Manufacturer: INFINITI

Notice Date: Nov 11, 2019
Recall Date: Sep 12, 2019

Nissan North America, Inc.

NHTSA Campaign: 18V593000 SAFETY RECALL

1.7K Vehicles Affected

Recall Date: Sep 6, 2018

Safety Issue:

Nissan North America, Inc. (Nissan) is recalling certain 2019 INFINITI QX50 vehicles. In the event of a crash in very cold temperatures, the trim cover may separate unexpectedly from the passenger-side knee air bag module instead of splitting at the trim cover tear seam as designed.

Potential Risk:

If the passenger-side knee air bag cover detaches during deployment, it can increase the risk of injury.

FREE Recall Solution:

INFINITI will notify owners, and retailers will replace the passenger-side knee air bag module, free of charge. The recall began October 23, 2018. Owners may contact INFINITI customer service at 1-800-662-6200.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INFINITI dealer to schedule your FREE recall repair.

Manufacturer: INFINITI

Notice Date: Oct 23, 2018
Recall Date: Sep 6, 2018

Consumer Complaints

102 Complaints

Nissan North America, Inc.

Campaign: 11118825 Other

Aug 9, 2018

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

BACKUP CAMERA AND NAV SCREEN WENT BLANK. COULDN'T USE THE BACKUP CAMERA BACKING UP IN GARAGE.

Corrective Action:

BACKUP CAMERA AND NAV SCREEN WENT BLANK. COULDN'T USE THE BACKUP CAMERA BACKING UP IN GARAGE.

Additional Notes:

BACKUP CAMERA AND NAV SCREEN WENT BLANK. COULDN'T USE THE BACKUP CAMERA BACKING UP IN GARAGE.

Manufacturer: INFINITI
Mfg Campaign: 11118825

Notice Date: Aug 9, 2018
Recall Date: Aug 9, 2018

Nissan North America, Inc.

Campaign: 11099605 Other

Jun 4, 2018

Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

CAR CAN SHIFT INTO NEUTRAL MERELY BY RESTING HAND ON SHIFT LEVER WHILE SITTING OR MOVING

Corrective Action:

CAR CAN SHIFT INTO NEUTRAL MERELY BY RESTING HAND ON SHIFT LEVER WHILE SITTING OR MOVING

Additional Notes:

CAR CAN SHIFT INTO NEUTRAL MERELY BY RESTING HAND ON SHIFT LEVER WHILE SITTING OR MOVING

Manufacturer: INFINITI
Mfg Campaign: 11099605

Notice Date: Jun 4, 2018
Recall Date: Jun 4, 2018

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INFINITI QX50 2019

102

9

Complaints & Recalls

Official Safety Recalls - Important!

Nissan North America, Inc.

Safety Issue:

Potential Risk:

FREE Recall Solution:

Nissan North America, Inc.

Safety Issue:

Potential Risk:

FREE Recall Solution:

Additional Details:

Nissan North America, Inc.

Safety Issue:

Potential Risk:

FREE Recall Solution:

Additional Details:

Consumer Complaints

Nissan North America, Inc.

Defect Description:

Potential Consequences:

Corrective Action:

Additional Notes:

Nissan North America, Inc.

Defect Description:

Potential Consequences:

Corrective Action:

Additional Notes:

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