Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Indian Motorcycle Company
Safety Issue:
Indian Motorcycle Company (Indian) is recalling certain 2022 Chief, Chief Bobber, Chief Bobber Darkhorse, Chief Darkhorse, Super Chief, and Super Chief Limited motorcycles. The kickstand may not properly retract upon ground contact when left extended while riding. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 123, "Motorcycle Controls and Displays."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: I-23-01
Recall Date: Dec 29, 2022
Indian Motorcycle Company
Safety Issue:
Indian Motorcycle Company (Indian) is recalling certain 2021-2022 Scout, Scout Bobber Sixty, Scout Bobber, Scout Icon, Scout Sixty, Scout Bobber Twenty, Scout Bobber Icon, 2022 Scout Rogue Sixty, Chief, Chief Bobber, Chief Bobber Dark Horse, Chief Dark Horse, Scout Rogue, Super Chief, and Super Chief Limited motorcycles. The fuel pump may fail while riding.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: I-22-06
Recall Date: Nov 11, 2022
Consumer Complaints
2 ComplaintsIndian Motorcycle Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2022 Indian Super Chief. The contact stated while driving at 15 MPH, the motorcycle emitted an abnormal shushing sound. Additionally, there was a 5 feet-stopping distance delay when depressing the brake pedal. The contact continued driving, however, the abnormal sounds increased significantly. The contact veered to the side of the road and inspected the vehicle. The contact noticed that the rear brake caliper had detached and was hanging due to the rear brake caliber upper bolt missing. The vehicle was towed the dealer where it was diagnosed that the brake caliper had failed to cause the upper bolt to back out. The vehicle was not repaired. The manufacturer was notified of the failure and opened a safety report review. The failure mileage was approximately 140. The consumer requested the claim to be closed because all issues were resolved and dealt with between the dealer and manufacturer.
Corrective Action:
The contact owns a 2022 Indian Super Chief. The contact stated while driving at 15 MPH, the motorcycle emitted an abnormal shushing sound. Additionally, there was a 5 feet-stopping distance delay when depressing the brake pedal. The contact continued driving, however, the abnormal sounds increased significantly. The contact veered to the side of the road and inspected the vehicle. The contact noticed that the rear brake caliper had detached and was hanging due to the rear brake caliber upper bolt missing. The vehicle was towed the dealer where it was diagnosed that the brake caliper had failed to cause the upper bolt to back out. The vehicle was not repaired. The manufacturer was notified of the failure and opened a safety report review. The failure mileage was approximately 140. The consumer requested the claim to be closed because all issues were resolved and dealt with between the dealer and manufacturer.
Additional Notes:
The contact owns a 2022 Indian Super Chief. The contact stated while driving at 15 MPH, the motorcycle emitted an abnormal shushing sound. Additionally, there was a 5 feet-stopping distance delay when depressing the brake pedal. The contact continued driving, however, the abnormal sounds increased significantly. The contact veered to the side of the road and inspected the vehicle. The contact noticed that the rear brake caliper had detached and was hanging due to the rear brake caliber upper bolt missing. The vehicle was towed the dealer where it was diagnosed that the brake caliper had failed to cause the upper bolt to back out. The vehicle was not repaired. The manufacturer was notified of the failure and opened a safety report review. The failure mileage was approximately 140. The consumer requested the claim to be closed because all issues were resolved and dealt with between the dealer and manufacturer.
Mfg Campaign: 11491019
Recall Date: Oct 26, 2022
Indian Motorcycle Company
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Gas tank filler neck. Definitely available for inspection anytime you want. My safety and the safety of others is put at risk by the manufacture of this gas tank with a metal bar blocking full insertion of any gas station fuel nozzle! By having this bar there, it blocks full insertion of some gas station hose nozzles, thus prohibiting the rubber cone around the nozzle from pressing on the gas tank and allowing dispensing of gasoline to fill up the tank. So the only way an owner can fill up his gas tank at the gas station is then to manually hold up the rubber cone, which then disconnects the safety device in the hose to enabling fueling of the motorcycle's gas tank! But that is exactly why the gas station has this safety device so no one's life or safety is endangered by gasoline spillage. Indian Motorcycles has GROSSLY endangered people's lives by requiring owners to do this just so they can get gasoline at some gas stations!!! It needs to be at least another 1 inch lower so this bar doesn't cause this dangerous situation! The dealer informed me that ALL new Indian Motorcycles are being built with this bar blocking full insertion of gas station nozzles, but he didn't know why. How could they be allowed to do such a dangerous thing? Now this doesn't happen at ALL gas stations I go to, but at least HALF of all the gas stations I go to require me to manually hold the rubber cone up in order to dispense gasoline! So some gas station hose/nozzles must be made different than other ones, and this creates a dangerous life threatening situation. Please order them to do a recall and correct this situation before someone gets badly hurt at a gas station when the gasoline spills, which has happened to me several times now in the only 1,000 miles I've driven this new motorcycle. Thank You
Corrective Action:
Gas tank filler neck. Definitely available for inspection anytime you want. My safety and the safety of others is put at risk by the manufacture of this gas tank with a metal bar blocking full insertion of any gas station fuel nozzle! By having this bar there, it blocks full insertion of some gas station hose nozzles, thus prohibiting the rubber cone around the nozzle from pressing on the gas tank and allowing dispensing of gasoline to fill up the tank. So the only way an owner can fill up his gas tank at the gas station is then to manually hold up the rubber cone, which then disconnects the safety device in the hose to enabling fueling of the motorcycle's gas tank! But that is exactly why the gas station has this safety device so no one's life or safety is endangered by gasoline spillage. Indian Motorcycles has GROSSLY endangered people's lives by requiring owners to do this just so they can get gasoline at some gas stations!!! It needs to be at least another 1 inch lower so this bar doesn't cause this dangerous situation! The dealer informed me that ALL new Indian Motorcycles are being built with this bar blocking full insertion of gas station nozzles, but he didn't know why. How could they be allowed to do such a dangerous thing? Now this doesn't happen at ALL gas stations I go to, but at least HALF of all the gas stations I go to require me to manually hold the rubber cone up in order to dispense gasoline! So some gas station hose/nozzles must be made different than other ones, and this creates a dangerous life threatening situation. Please order them to do a recall and correct this situation before someone gets badly hurt at a gas station when the gasoline spills, which has happened to me several times now in the only 1,000 miles I've driven this new motorcycle. Thank You
Additional Notes:
Gas tank filler neck. Definitely available for inspection anytime you want. My safety and the safety of others is put at risk by the manufacture of this gas tank with a metal bar blocking full insertion of any gas station fuel nozzle! By having this bar there, it blocks full insertion of some gas station hose nozzles, thus prohibiting the rubber cone around the nozzle from pressing on the gas tank and allowing dispensing of gasoline to fill up the tank. So the only way an owner can fill up his gas tank at the gas station is then to manually hold up the rubber cone, which then disconnects the safety device in the hose to enabling fueling of the motorcycle's gas tank! But that is exactly why the gas station has this safety device so no one's life or safety is endangered by gasoline spillage. Indian Motorcycles has GROSSLY endangered people's lives by requiring owners to do this just so they can get gasoline at some gas stations!!! It needs to be at least another 1 inch lower so this bar doesn't cause this dangerous situation! The dealer informed me that ALL new Indian Motorcycles are being built with this bar blocking full insertion of gas station nozzles, but he didn't know why. How could they be allowed to do such a dangerous thing? Now this doesn't happen at ALL gas stations I go to, but at least HALF of all the gas stations I go to require me to manually hold the rubber cone up in order to dispense gasoline! So some gas station hose/nozzles must be made different than other ones, and this creates a dangerous life threatening situation. Please order them to do a recall and correct this situation before someone gets badly hurt at a gas station when the gasoline spills, which has happened to me several times now in the only 1,000 miles I've driven this new motorcycle. Thank You
Mfg Campaign: 11455777
Recall Date: Mar 8, 2022
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