INDIAN SPRINGFIELD 2017

Complete listing of complaints and recalls for this vehicle

2
Complaints
6
Recalls

Complaints & Recalls

2 Complaints 6 Recalls

Official Safety Recalls - Important!

6 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Indian Motorcycle Company
NHTSA Campaign: 22V635000 SAFETY RECALL
28.7K Vehicles Affected
Recall Date: Aug 19, 2022
Safety Issue:

Indian Motorcycle Company (Indian) is recalling certain 2014 Chief, 2015 Chief Classic, 2014-2018 Chieftain, 2015-2020 Chief Vintage, 2016-2018 Chieftain Darkhorse, 2016-2020 Springfield, 2017-2018 Chieftain Limited, and 2018-2019 Chieftain Classic motorcycles. The electrical connection for the Vehicle Control Module (VCM) may fail, causing a loss of the front lights, including the headlight.

Potential Risk:
The loss of lighting can reduce visibility, increasing the risk of crash.
FREE Recall Solution:
Dealers will inspect and replace the electrical connection and VCM, as necessary. Dealers will update the VCM software, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed September 27, 2022. Owners may contact Indian customer service at 1-877-204-3697. Indian's number for this recall is I-19-02. This recall replaces NHTSA recall number 19V-339.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local INDIAN dealer to schedule your FREE recall repair.
Manufacturer: INDIAN
Mfg Campaign: 1-19-02
Notice Date: Sep 27, 2022
Recall Date: Aug 19, 2022
Indian Motorcycle Company
NHTSA Campaign: 19V776000 SAFETY RECALL
52.7K Vehicles Affected
Recall Date: Oct 29, 2019
Safety Issue:

Indian Motorcycle Company (Indian) is recalling certain 2014-2019 Chief, Chieftain, Roadmaster, and Springfield motorcycles. The gear position switch contacts may oxidize, causing the gear position display to inaccurately show that the motorcycle is in neutral when it is actually in gear.

Potential Risk:
If the transmission is not in neutral when the motorcycle is started, the motorcycle may move unexpectedly, increasing the risk of a crash.
FREE Recall Solution:
Dealers will replace the switch free of charge. Owner notification letters were mailed April 16, 2020. Owners may contact Indian customer service at 1-877-204-3697. Indian's number for this recall is I-19-03.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INDIAN dealer to schedule your FREE recall repair.
Manufacturer: INDIAN
Mfg Campaign: I-19-03
Notice Date: Apr 16, 2020
Recall Date: Oct 29, 2019
Indian Motorcycle Company
NHTSA Campaign: 17V682000 SAFETY RECALL
2.1K Vehicles Affected
Recall Date: Oct 27, 2017
Safety Issue:

Indian Motorcycles Company (Indian) is recalling certain 2017-2018 Chief, Chief Classic, Chief Dark Horse, Chief Vintage, Chieftain, Chieftain Classic, Cheiftain Dark Horse, Chieftain Elite, Chieftain Limited, Springfield, and Springfield Dark Horse motorcycles. These motorcycles may be equipped with a European-market, not US-market, halogen headlight assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Potential Risk:
The light output from the incorrect headlight can affect the motorcycle's visibility, increasing the risk of a crash.
FREE Recall Solution:
Indian will notify owners, and dealers will inspect the motorcycle and replace any incorrect headlight assembly, free of charge. The recall began on December 6, 2017. Owners may contact Indian customer service at 1-877-204-3697. Indian's number for this recall is I-17-03.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INDIAN dealer to schedule your FREE recall repair.
Manufacturer: INDIAN
Mfg Campaign: I-17-03
Notice Date: Dec 6, 2017
Recall Date: Oct 27, 2017
Indian Motorcycle Company
NHTSA Campaign: 16V877000 SAFETY RECALL
23.8K Vehicles Affected
Recall Date: Dec 6, 2016
Safety Issue:

Indian Motorcycle Company (Indian) is recalling certain model year 2014-2017 Chief Classic, Chief Dark Horse, Vintage, Chieftan, Chieftan Dark Horse, Springfield and Roadmaster motorcycles manufactured April 15, 2013, to July 15, 2016. In the affected motorcycles, the fuel rail may contact other components and result in a fuel leak.

Potential Risk:
A fuel leak in the presence of an ignition source increases the risk of a fire.
FREE Recall Solution:
Indian will notify owners, and dealers will install a bracket that will limit movement of the fuel rail, free of charge. The recall began on December 12, 2016. Owners may contact Indian customer service at 1-877-204-3697. Indian's number for this recall is I-16-03.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local INDIAN dealer to schedule your FREE recall repair.
Manufacturer: INDIAN
Mfg Campaign: I-16-03
Notice Date: Dec 12, 2016
Recall Date: Dec 6, 2016

Consumer Complaints

2 Complaints
Indian Motorcycle Company
Campaign: 11619954 Other
Oct 15, 2024
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

Traveling on Interstate at freeway speeds (65 mph) when instrument cluster lights all lit up, started flashing, motorcycle lost power and all electronics shut off. Fortunately was able to get to side of the interstate. Started bike back up but it kept failing in the same manner. Towed to dealer and they were unable to diagnose so they opened a ticket with Polaris Corporate Engineering. Ultimately, they determined that the issue was the 10 amp circuit breaker that was defective. I found that this was a previously known Safety Issue with Indian, supposedly only impacting built between 2/12/2019 and 7/31/2019. (Indian Safety Bulletin Communication #I-19-05-A). The replaced circuit breaker with updated (red dot non-defective) breaker fixed the problem. In reviewing various Indian motorcycle forums I don't believe this is an isolated problem. Indian has refused to consider this as part of the recall, nor will the cover the cost of the repair. I believe this is a serious safety issue and impacts ALL Indian Motorcycles with the older part number Eaton Circuit breaker. Finally, my motorcycle while 2017 has less than 20K miles on it.

Corrective Action:

Traveling on Interstate at freeway speeds (65 mph) when instrument cluster lights all lit up, started flashing, motorcycle lost power and all electronics shut off. Fortunately was able to get to side of the interstate. Started bike back up but it kept failing in the same manner. Towed to dealer and they were unable to diagnose so they opened a ticket with Polaris Corporate Engineering. Ultimately, they determined that the issue was the 10 amp circuit breaker that was defective. I found that this was a previously known Safety Issue with Indian, supposedly only impacting built between 2/12/2019 and 7/31/2019. (Indian Safety Bulletin Communication #I-19-05-A). The replaced circuit breaker with updated (red dot non-defective) breaker fixed the problem. In reviewing various Indian motorcycle forums I don't believe this is an isolated problem. Indian has refused to consider this as part of the recall, nor will the cover the cost of the repair. I believe this is a serious safety issue and impacts ALL Indian Motorcycles with the older part number Eaton Circuit breaker. Finally, my motorcycle while 2017 has less than 20K miles on it.

Additional Notes:

Traveling on Interstate at freeway speeds (65 mph) when instrument cluster lights all lit up, started flashing, motorcycle lost power and all electronics shut off. Fortunately was able to get to side of the interstate. Started bike back up but it kept failing in the same manner. Towed to dealer and they were unable to diagnose so they opened a ticket with Polaris Corporate Engineering. Ultimately, they determined that the issue was the 10 amp circuit breaker that was defective. I found that this was a previously known Safety Issue with Indian, supposedly only impacting built between 2/12/2019 and 7/31/2019. (Indian Safety Bulletin Communication #I-19-05-A). The replaced circuit breaker with updated (red dot non-defective) breaker fixed the problem. In reviewing various Indian motorcycle forums I don't believe this is an isolated problem. Indian has refused to consider this as part of the recall, nor will the cover the cost of the repair. I believe this is a serious safety issue and impacts ALL Indian Motorcycles with the older part number Eaton Circuit breaker. Finally, my motorcycle while 2017 has less than 20K miles on it.

Manufacturer: INDIAN
Mfg Campaign: 11619954
Notice Date: Oct 15, 2024
Recall Date: Oct 15, 2024
Indian Motorcycle Company
Campaign: 11619954 Other
Oct 15, 2024
Defect Description:

ENGINE

Potential Consequences:

Traveling on Interstate at freeway speeds (65 mph) when instrument cluster lights all lit up, started flashing, motorcycle lost power and all electronics shut off. Fortunately was able to get to side of the interstate. Started bike back up but it kept failing in the same manner. Towed to dealer and they were unable to diagnose so they opened a ticket with Polaris Corporate Engineering. Ultimately, they determined that the issue was the 10 amp circuit breaker that was defective. I found that this was a previously known Safety Issue with Indian, supposedly only impacting built between 2/12/2019 and 7/31/2019. (Indian Safety Bulletin Communication #I-19-05-A). The replaced circuit breaker with updated (red dot non-defective) breaker fixed the problem. In reviewing various Indian motorcycle forums I don't believe this is an isolated problem. Indian has refused to consider this as part of the recall, nor will the cover the cost of the repair. I believe this is a serious safety issue and impacts ALL Indian Motorcycles with the older part number Eaton Circuit breaker. Finally, my motorcycle while 2017 has less than 20K miles on it.

Corrective Action:

Traveling on Interstate at freeway speeds (65 mph) when instrument cluster lights all lit up, started flashing, motorcycle lost power and all electronics shut off. Fortunately was able to get to side of the interstate. Started bike back up but it kept failing in the same manner. Towed to dealer and they were unable to diagnose so they opened a ticket with Polaris Corporate Engineering. Ultimately, they determined that the issue was the 10 amp circuit breaker that was defective. I found that this was a previously known Safety Issue with Indian, supposedly only impacting built between 2/12/2019 and 7/31/2019. (Indian Safety Bulletin Communication #I-19-05-A). The replaced circuit breaker with updated (red dot non-defective) breaker fixed the problem. In reviewing various Indian motorcycle forums I don't believe this is an isolated problem. Indian has refused to consider this as part of the recall, nor will the cover the cost of the repair. I believe this is a serious safety issue and impacts ALL Indian Motorcycles with the older part number Eaton Circuit breaker. Finally, my motorcycle while 2017 has less than 20K miles on it.

Additional Notes:

Traveling on Interstate at freeway speeds (65 mph) when instrument cluster lights all lit up, started flashing, motorcycle lost power and all electronics shut off. Fortunately was able to get to side of the interstate. Started bike back up but it kept failing in the same manner. Towed to dealer and they were unable to diagnose so they opened a ticket with Polaris Corporate Engineering. Ultimately, they determined that the issue was the 10 amp circuit breaker that was defective. I found that this was a previously known Safety Issue with Indian, supposedly only impacting built between 2/12/2019 and 7/31/2019. (Indian Safety Bulletin Communication #I-19-05-A). The replaced circuit breaker with updated (red dot non-defective) breaker fixed the problem. In reviewing various Indian motorcycle forums I don't believe this is an isolated problem. Indian has refused to consider this as part of the recall, nor will the cover the cost of the repair. I believe this is a serious safety issue and impacts ALL Indian Motorcycles with the older part number Eaton Circuit breaker. Finally, my motorcycle while 2017 has less than 20K miles on it.

Manufacturer: INDIAN
Mfg Campaign: 11619954
Notice Date: Oct 15, 2024
Recall Date: Oct 15, 2024

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