Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Indian Motorcycle Company
Safety Issue:
Indian Motorcycle Company (Indian) is recalling certain 2014-2019 Chief, Chieftain, Roadmaster, and Springfield motorcycles. The gear position switch contacts may oxidize, causing the gear position display to inaccurately show that the motorcycle is in neutral when it is actually in gear.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: I-19-03
Recall Date: Oct 29, 2019
Indian Motorcycle Company
Safety Issue:
Indian Motorcycle Company (Indian) is recalling certain 2018 Indian Chief, Chief Classic, Chief Dark Horse, Chief Vintage, Chieftain, Chieftain Classic, Chieftain Dark Horse, Chieftain Elite, Chieftain Limited, Springfield, Springfield Dark Horse, Roadmaster, Roadmaster Elite, Roadmaster Icon, and Roadmaster Classic motorcycles. Corrosion may develop within the right combination switch, potentially resulting in the motorcycle starting without the user's intent if the key fob is near the motorcycle and the required safety interlock conditions are met.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: I-18-04
Recall Date: Apr 10, 2018
Consumer Complaints
3 ComplaintsIndian Motorcycle Company
Defect Description:
STEERING
Potential Consequences:
I went to the Indian motorsports to Purchase a new Indian roadmaster a 2021,and Rickthe sales person put me on a 2018 and I thought since it had only 9686 mile that it would be ok, he told me that it was up for its 10000 mile service to bring it in at that time and I did so now I have the bike back and two days later I noticed the fork seal leaking I take it back and they call themselves fixing the problem but the problem was in the steering it would not ride straight Handlebars was bent also so I'm going down the road with the tire going oneway and handlebars going another way and they were supposed to have fixed that problem now I'm in the grapevine with the treads on the tires breaking loose and the handlebars all bent And the clutch slipping If not knowing if the bike was gonna put me down or not I brings it back to them they and they exhausted leaking killing me needless to say I already have a heart problem, now The exhaust film is going to my heart and to my head giving me headaches there is a lot more to say, the bottom line is now they are saying they can put me on a new bike if I come up with more money Which I feel that I shouldn't have to do they just need to put me on another bike a new bike the one I came in for at first I had the money then! I have one picture that they took after service the bike but a few when I first got it that I had taken.
Corrective Action:
I went to the Indian motorsports to Purchase a new Indian roadmaster a 2021,and Rickthe sales person put me on a 2018 and I thought since it had only 9686 mile that it would be ok, he told me that it was up for its 10000 mile service to bring it in at that time and I did so now I have the bike back and two days later I noticed the fork seal leaking I take it back and they call themselves fixing the problem but the problem was in the steering it would not ride straight Handlebars was bent also so I'm going down the road with the tire going oneway and handlebars going another way and they were supposed to have fixed that problem now I'm in the grapevine with the treads on the tires breaking loose and the handlebars all bent And the clutch slipping If not knowing if the bike was gonna put me down or not I brings it back to them they and they exhausted leaking killing me needless to say I already have a heart problem, now The exhaust film is going to my heart and to my head giving me headaches there is a lot more to say, the bottom line is now they are saying they can put me on a new bike if I come up with more money Which I feel that I shouldn't have to do they just need to put me on another bike a new bike the one I came in for at first I had the money then! I have one picture that they took after service the bike but a few when I first got it that I had taken.
Additional Notes:
I went to the Indian motorsports to Purchase a new Indian roadmaster a 2021,and Rickthe sales person put me on a 2018 and I thought since it had only 9686 mile that it would be ok, he told me that it was up for its 10000 mile service to bring it in at that time and I did so now I have the bike back and two days later I noticed the fork seal leaking I take it back and they call themselves fixing the problem but the problem was in the steering it would not ride straight Handlebars was bent also so I'm going down the road with the tire going oneway and handlebars going another way and they were supposed to have fixed that problem now I'm in the grapevine with the treads on the tires breaking loose and the handlebars all bent And the clutch slipping If not knowing if the bike was gonna put me down or not I brings it back to them they and they exhausted leaking killing me needless to say I already have a heart problem, now The exhaust film is going to my heart and to my head giving me headaches there is a lot more to say, the bottom line is now they are saying they can put me on a new bike if I come up with more money Which I feel that I shouldn't have to do they just need to put me on another bike a new bike the one I came in for at first I had the money then! I have one picture that they took after service the bike but a few when I first got it that I had taken.
Mfg Campaign: 11435230
Recall Date: Oct 2, 2021
Indian Motorcycle Company
Defect Description:
WHEELS
Potential Consequences:
I went to the Indian motorsports to Purchase a new Indian roadmaster a 2021,and Rickthe sales person put me on a 2018 and I thought since it had only 9686 mile that it would be ok, he told me that it was up for its 10000 mile service to bring it in at that time and I did so now I have the bike back and two days later I noticed the fork seal leaking I take it back and they call themselves fixing the problem but the problem was in the steering it would not ride straight Handlebars was bent also so I'm going down the road with the tire going oneway and handlebars going another way and they were supposed to have fixed that problem now I'm in the grapevine with the treads on the tires breaking loose and the handlebars all bent And the clutch slipping If not knowing if the bike was gonna put me down or not I brings it back to them they and they exhausted leaking killing me needless to say I already have a heart problem, now The exhaust film is going to my heart and to my head giving me headaches there is a lot more to say, the bottom line is now they are saying they can put me on a new bike if I come up with more money Which I feel that I shouldn't have to do they just need to put me on another bike a new bike the one I came in for at first I had the money then! I have one picture that they took after service the bike but a few when I first got it that I had taken.
Corrective Action:
I went to the Indian motorsports to Purchase a new Indian roadmaster a 2021,and Rickthe sales person put me on a 2018 and I thought since it had only 9686 mile that it would be ok, he told me that it was up for its 10000 mile service to bring it in at that time and I did so now I have the bike back and two days later I noticed the fork seal leaking I take it back and they call themselves fixing the problem but the problem was in the steering it would not ride straight Handlebars was bent also so I'm going down the road with the tire going oneway and handlebars going another way and they were supposed to have fixed that problem now I'm in the grapevine with the treads on the tires breaking loose and the handlebars all bent And the clutch slipping If not knowing if the bike was gonna put me down or not I brings it back to them they and they exhausted leaking killing me needless to say I already have a heart problem, now The exhaust film is going to my heart and to my head giving me headaches there is a lot more to say, the bottom line is now they are saying they can put me on a new bike if I come up with more money Which I feel that I shouldn't have to do they just need to put me on another bike a new bike the one I came in for at first I had the money then! I have one picture that they took after service the bike but a few when I first got it that I had taken.
Additional Notes:
I went to the Indian motorsports to Purchase a new Indian roadmaster a 2021,and Rickthe sales person put me on a 2018 and I thought since it had only 9686 mile that it would be ok, he told me that it was up for its 10000 mile service to bring it in at that time and I did so now I have the bike back and two days later I noticed the fork seal leaking I take it back and they call themselves fixing the problem but the problem was in the steering it would not ride straight Handlebars was bent also so I'm going down the road with the tire going oneway and handlebars going another way and they were supposed to have fixed that problem now I'm in the grapevine with the treads on the tires breaking loose and the handlebars all bent And the clutch slipping If not knowing if the bike was gonna put me down or not I brings it back to them they and they exhausted leaking killing me needless to say I already have a heart problem, now The exhaust film is going to my heart and to my head giving me headaches there is a lot more to say, the bottom line is now they are saying they can put me on a new bike if I come up with more money Which I feel that I shouldn't have to do they just need to put me on another bike a new bike the one I came in for at first I had the money then! I have one picture that they took after service the bike but a few when I first got it that I had taken.
Mfg Campaign: 11435230
Recall Date: Oct 2, 2021
Indian Motorcycle Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I went to the Indian motorsports to Purchase a new Indian roadmaster a 2021,and Rickthe sales person put me on a 2018 and I thought since it had only 9686 mile that it would be ok, he told me that it was up for its 10000 mile service to bring it in at that time and I did so now I have the bike back and two days later I noticed the fork seal leaking I take it back and they call themselves fixing the problem but the problem was in the steering it would not ride straight Handlebars was bent also so I'm going down the road with the tire going oneway and handlebars going another way and they were supposed to have fixed that problem now I'm in the grapevine with the treads on the tires breaking loose and the handlebars all bent And the clutch slipping If not knowing if the bike was gonna put me down or not I brings it back to them they and they exhausted leaking killing me needless to say I already have a heart problem, now The exhaust film is going to my heart and to my head giving me headaches there is a lot more to say, the bottom line is now they are saying they can put me on a new bike if I come up with more money Which I feel that I shouldn't have to do they just need to put me on another bike a new bike the one I came in for at first I had the money then! I have one picture that they took after service the bike but a few when I first got it that I had taken.
Corrective Action:
I went to the Indian motorsports to Purchase a new Indian roadmaster a 2021,and Rickthe sales person put me on a 2018 and I thought since it had only 9686 mile that it would be ok, he told me that it was up for its 10000 mile service to bring it in at that time and I did so now I have the bike back and two days later I noticed the fork seal leaking I take it back and they call themselves fixing the problem but the problem was in the steering it would not ride straight Handlebars was bent also so I'm going down the road with the tire going oneway and handlebars going another way and they were supposed to have fixed that problem now I'm in the grapevine with the treads on the tires breaking loose and the handlebars all bent And the clutch slipping If not knowing if the bike was gonna put me down or not I brings it back to them they and they exhausted leaking killing me needless to say I already have a heart problem, now The exhaust film is going to my heart and to my head giving me headaches there is a lot more to say, the bottom line is now they are saying they can put me on a new bike if I come up with more money Which I feel that I shouldn't have to do they just need to put me on another bike a new bike the one I came in for at first I had the money then! I have one picture that they took after service the bike but a few when I first got it that I had taken.
Additional Notes:
I went to the Indian motorsports to Purchase a new Indian roadmaster a 2021,and Rickthe sales person put me on a 2018 and I thought since it had only 9686 mile that it would be ok, he told me that it was up for its 10000 mile service to bring it in at that time and I did so now I have the bike back and two days later I noticed the fork seal leaking I take it back and they call themselves fixing the problem but the problem was in the steering it would not ride straight Handlebars was bent also so I'm going down the road with the tire going oneway and handlebars going another way and they were supposed to have fixed that problem now I'm in the grapevine with the treads on the tires breaking loose and the handlebars all bent And the clutch slipping If not knowing if the bike was gonna put me down or not I brings it back to them they and they exhausted leaking killing me needless to say I already have a heart problem, now The exhaust film is going to my heart and to my head giving me headaches there is a lot more to say, the bottom line is now they are saying they can put me on a new bike if I come up with more money Which I feel that I shouldn't have to do they just need to put me on another bike a new bike the one I came in for at first I had the money then! I have one picture that they took after service the bike but a few when I first got it that I had taken.
Mfg Campaign: 11435230
Recall Date: Oct 2, 2021
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