Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Indian Motorcycle Company
Safety Issue:
Indian Motorcycle Company (Indian) is recalling certain 2019 Chieftain, Vintage, Roadmaster, Dark Horse, Springfield, and FTR1200 motorcycles. A 10A circuit breaker may be defective, tripping unexpectedly and causing a sudden loss of power and an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: I-19-05
Recall Date: Dec 11, 2019
Indian Motorcycle Company
Safety Issue:
Indian Motorcycle Company (Indian) is recalling certain 2014-2019 Chief, Chieftain, Roadmaster, and Springfield motorcycles. The gear position switch contacts may oxidize, causing the gear position display to inaccurately show that the motorcycle is in neutral when it is actually in gear.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: I-19-03
Recall Date: Oct 29, 2019
Indian Motorcycle Company
Safety Issue:
Indian Motorcycle Company (Indian) is recalling certain 2019 Chieftain motorcycles. The tail lights may be too bright, exceeding the maximum light output allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: I-19-04
Recall Date: Aug 29, 2019
Consumer Complaints
3 ComplaintsIndian Motorcycle Company
Defect Description:
POWER TRAIN
Potential Consequences:
Reference 19V-776 recall campaign 2014-2019 Indian Motorcycle (111 c.I.) gear position switch. This switch was replaced under this recall in June 2020 at 250 miles. The same issue now is happening one year later at 15k miles. This fix from Indian was not effective.
Corrective Action:
Reference 19V-776 recall campaign 2014-2019 Indian Motorcycle (111 c.I.) gear position switch. This switch was replaced under this recall in June 2020 at 250 miles. The same issue now is happening one year later at 15k miles. This fix from Indian was not effective.
Additional Notes:
Reference 19V-776 recall campaign 2014-2019 Indian Motorcycle (111 c.I.) gear position switch. This switch was replaced under this recall in June 2020 at 250 miles. The same issue now is happening one year later at 15k miles. This fix from Indian was not effective.
Mfg Campaign: 11418209
Recall Date: May 23, 2021
Indian Motorcycle Company
Defect Description:
ENGINE
Potential Consequences:
MULTIPLE TIME AFTER HAVING RECALL FOR 10A CIRCUIT BREAKER DONE BIKE HAS DIED ON THE FREEWAY AT SPEED AS IF OUT OF GAS ONCE I PULL OVER AND TURN IT OFF AND BACK ON BIKE ACTS FINE AS THOUGH NOTHING HAPPENED I HAVE TAKEN IT TO NORTH COUNT INDIAN WHER I BOUGHT IT AND SINCE THEY COULDN'T GET IT TO REPEAT THEY STATED FINE AND BLEW IT OFF BUT BIKE HAS DONE IT 3 TIMES SINCE I GOT IT BACK. THIS IS UNACCEPTABLE AS MY LIFE IS IN DANGER ON THE FREEWAY IF THE BIKE CUTS OFF AND I CAN GET OFF I COULD BE SERIOUSLY HURT INDIAN NEEDS TO FIX THIS ASAP!
Corrective Action:
MULTIPLE TIME AFTER HAVING RECALL FOR 10A CIRCUIT BREAKER DONE BIKE HAS DIED ON THE FREEWAY AT SPEED AS IF OUT OF GAS ONCE I PULL OVER AND TURN IT OFF AND BACK ON BIKE ACTS FINE AS THOUGH NOTHING HAPPENED I HAVE TAKEN IT TO NORTH COUNT INDIAN WHER I BOUGHT IT AND SINCE THEY COULDN'T GET IT TO REPEAT THEY STATED FINE AND BLEW IT OFF BUT BIKE HAS DONE IT 3 TIMES SINCE I GOT IT BACK. THIS IS UNACCEPTABLE AS MY LIFE IS IN DANGER ON THE FREEWAY IF THE BIKE CUTS OFF AND I CAN GET OFF I COULD BE SERIOUSLY HURT INDIAN NEEDS TO FIX THIS ASAP!
Additional Notes:
MULTIPLE TIME AFTER HAVING RECALL FOR 10A CIRCUIT BREAKER DONE BIKE HAS DIED ON THE FREEWAY AT SPEED AS IF OUT OF GAS ONCE I PULL OVER AND TURN IT OFF AND BACK ON BIKE ACTS FINE AS THOUGH NOTHING HAPPENED I HAVE TAKEN IT TO NORTH COUNT INDIAN WHER I BOUGHT IT AND SINCE THEY COULDN'T GET IT TO REPEAT THEY STATED FINE AND BLEW IT OFF BUT BIKE HAS DONE IT 3 TIMES SINCE I GOT IT BACK. THIS IS UNACCEPTABLE AS MY LIFE IS IN DANGER ON THE FREEWAY IF THE BIKE CUTS OFF AND I CAN GET OFF I COULD BE SERIOUSLY HURT INDIAN NEEDS TO FIX THIS ASAP!
Mfg Campaign: 11354916
Recall Date: Sep 14, 2020
Indian Motorcycle Company
Defect Description:
STRUCTURE:MOTORCYCLE:KICKSTAND/CENTER STAND
Potential Consequences:
TL* THE CONTACT OWNS A 2019 INDIAN CHIEFTAIN. WHILE RIDING 40 MPH, THE KICKSTAND FAILED TO RETRACT WHEN THE MOTORCYCLE WAS STARTED AND PLACED INTO GEAR. THE CONTACT WAS UNAWARE OF THE FAILURE. WHILE ATTEMPTING TO MAKE A SLIGHT LEFT TURN, THE KICKSTAND DUG INTO THE ROADWAY. AS A RESULT, THE MOTORCYCLE FLIPPED AROUND 180 DEGREES, STRUCK TWO MAILBOXES, DROVE THROUGH BRANCHES ON A PINE TREE, AND BECAME ENTANGLED IN A TELEPHONE POLE. THE CONTACT WAS THROWN FROM THE MOTORCYCLE AND SUSTAINED SEVERAL BRUISES ON THE RIGHT ELBOW AND CONTUSIONS ON THE LEG AND ELBOWS, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO RIDE THE MOTORCYCLE AWAY FROM THE CRASH SITE. THE MOTORCYCLE WAS TAKEN TO OFF ROAD EXPRESS (10320 WATTSBURG RD, ERIE, PA 16509, (814) 825-4747) TO BE INSPECTED. THE CONTACT WAS INFORMED BY THE DEALER THAT THEY WERE AWAITING GUIDANCE FROM THE MANUFACTURER ON HOW TO PROCEED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,519.
Corrective Action:
TL* THE CONTACT OWNS A 2019 INDIAN CHIEFTAIN. WHILE RIDING 40 MPH, THE KICKSTAND FAILED TO RETRACT WHEN THE MOTORCYCLE WAS STARTED AND PLACED INTO GEAR. THE CONTACT WAS UNAWARE OF THE FAILURE. WHILE ATTEMPTING TO MAKE A SLIGHT LEFT TURN, THE KICKSTAND DUG INTO THE ROADWAY. AS A RESULT, THE MOTORCYCLE FLIPPED AROUND 180 DEGREES, STRUCK TWO MAILBOXES, DROVE THROUGH BRANCHES ON A PINE TREE, AND BECAME ENTANGLED IN A TELEPHONE POLE. THE CONTACT WAS THROWN FROM THE MOTORCYCLE AND SUSTAINED SEVERAL BRUISES ON THE RIGHT ELBOW AND CONTUSIONS ON THE LEG AND ELBOWS, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO RIDE THE MOTORCYCLE AWAY FROM THE CRASH SITE. THE MOTORCYCLE WAS TAKEN TO OFF ROAD EXPRESS (10320 WATTSBURG RD, ERIE, PA 16509, (814) 825-4747) TO BE INSPECTED. THE CONTACT WAS INFORMED BY THE DEALER THAT THEY WERE AWAITING GUIDANCE FROM THE MANUFACTURER ON HOW TO PROCEED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,519.
Additional Notes:
TL* THE CONTACT OWNS A 2019 INDIAN CHIEFTAIN. WHILE RIDING 40 MPH, THE KICKSTAND FAILED TO RETRACT WHEN THE MOTORCYCLE WAS STARTED AND PLACED INTO GEAR. THE CONTACT WAS UNAWARE OF THE FAILURE. WHILE ATTEMPTING TO MAKE A SLIGHT LEFT TURN, THE KICKSTAND DUG INTO THE ROADWAY. AS A RESULT, THE MOTORCYCLE FLIPPED AROUND 180 DEGREES, STRUCK TWO MAILBOXES, DROVE THROUGH BRANCHES ON A PINE TREE, AND BECAME ENTANGLED IN A TELEPHONE POLE. THE CONTACT WAS THROWN FROM THE MOTORCYCLE AND SUSTAINED SEVERAL BRUISES ON THE RIGHT ELBOW AND CONTUSIONS ON THE LEG AND ELBOWS, WHICH DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE CONTACT WAS ABLE TO RIDE THE MOTORCYCLE AWAY FROM THE CRASH SITE. THE MOTORCYCLE WAS TAKEN TO OFF ROAD EXPRESS (10320 WATTSBURG RD, ERIE, PA 16509, (814) 825-4747) TO BE INSPECTED. THE CONTACT WAS INFORMED BY THE DEALER THAT THEY WERE AWAITING GUIDANCE FROM THE MANUFACTURER ON HOW TO PROCEED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 6,519.
Mfg Campaign: 11257606
Recall Date: Sep 24, 2019
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