Complaints & Recalls
Consumer Complaints
2 ComplaintsIndian Motorcycle Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
I bought this motorcycle on [XXX]. I have had dozens of warning screens come up. Some of them tell me say there is a problem with ABS system and I should transport bike to dealer. Not ride but transport it to dealer. I have one that comes up and tells me I have a flat tire but they tell me to ignore it. Numerous different ones tell me to transport bike to dealer. The dealer and Indian tell me to ignore them and calls them nuisance warnings. I have taken it into dealer numerous times. It has been in the dealer over 3 weeks since I have owned it and nothing has been fixed. I have called Indian's customer service numerous times. All I get is the runaround. I found a something on your website from Indian that addresses it. It is a Team Tip from Indian # I-25-02-01. It explains the problem and gives a fix but it is not working. Last week I spoke with someone at Indian who admitted they know there is a problem. He says they are working on it but have no idea when they will have a fix. This team tip was dated 2 weeks before I took delivery on the bike. Why wasn't I made aware of it at that point. Many of these warning are just a bunch of letters and numbers so I have no idea what they mean. The dealer does not know either. I am [XXX]. I spent $35,000 on this bike and I want it fixed. I consider these warnings serious and are safety issues. When it says your brakes are failing or you have a flat tire that is a serious safety concern when you are on a motorcycle. You can't change a motorcycle tire on the side of the road. These people at Indian Motorcycle think I am supposed to wait until they get around to it. This bike is a brand new 2025 motorcycle and it has a two year warranty but they refuse to fix it. Please Help! [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I bought this motorcycle on [XXX]. I have had dozens of warning screens come up. Some of them tell me say there is a problem with ABS system and I should transport bike to dealer. Not ride but transport it to dealer. I have one that comes up and tells me I have a flat tire but they tell me to ignore it. Numerous different ones tell me to transport bike to dealer. The dealer and Indian tell me to ignore them and calls them nuisance warnings. I have taken it into dealer numerous times. It has been in the dealer over 3 weeks since I have owned it and nothing has been fixed. I have called Indian's customer service numerous times. All I get is the runaround. I found a something on your website from Indian that addresses it. It is a Team Tip from Indian # I-25-02-01. It explains the problem and gives a fix but it is not working. Last week I spoke with someone at Indian who admitted they know there is a problem. He says they are working on it but have no idea when they will have a fix. This team tip was dated 2 weeks before I took delivery on the bike. Why wasn't I made aware of it at that point. Many of these warning are just a bunch of letters and numbers so I have no idea what they mean. The dealer does not know either. I am [XXX]. I spent $35,000 on this bike and I want it fixed. I consider these warnings serious and are safety issues. When it says your brakes are failing or you have a flat tire that is a serious safety concern when you are on a motorcycle. You can't change a motorcycle tire on the side of the road. These people at Indian Motorcycle think I am supposed to wait until they get around to it. This bike is a brand new 2025 motorcycle and it has a two year warranty but they refuse to fix it. Please Help! [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I bought this motorcycle on [XXX]. I have had dozens of warning screens come up. Some of them tell me say there is a problem with ABS system and I should transport bike to dealer. Not ride but transport it to dealer. I have one that comes up and tells me I have a flat tire but they tell me to ignore it. Numerous different ones tell me to transport bike to dealer. The dealer and Indian tell me to ignore them and calls them nuisance warnings. I have taken it into dealer numerous times. It has been in the dealer over 3 weeks since I have owned it and nothing has been fixed. I have called Indian's customer service numerous times. All I get is the runaround. I found a something on your website from Indian that addresses it. It is a Team Tip from Indian # I-25-02-01. It explains the problem and gives a fix but it is not working. Last week I spoke with someone at Indian who admitted they know there is a problem. He says they are working on it but have no idea when they will have a fix. This team tip was dated 2 weeks before I took delivery on the bike. Why wasn't I made aware of it at that point. Many of these warning are just a bunch of letters and numbers so I have no idea what they mean. The dealer does not know either. I am [XXX]. I spent $35,000 on this bike and I want it fixed. I consider these warnings serious and are safety issues. When it says your brakes are failing or you have a flat tire that is a serious safety concern when you are on a motorcycle. You can't change a motorcycle tire on the side of the road. These people at Indian Motorcycle think I am supposed to wait until they get around to it. This bike is a brand new 2025 motorcycle and it has a two year warranty but they refuse to fix it. Please Help! [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11665645
Recall Date: Jun 8, 2025
Indian Motorcycle Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I bought this motorcycle on [XXX]. I have had dozens of warning screens come up. Some of them tell me say there is a problem with ABS system and I should transport bike to dealer. Not ride but transport it to dealer. I have one that comes up and tells me I have a flat tire but they tell me to ignore it. Numerous different ones tell me to transport bike to dealer. The dealer and Indian tell me to ignore them and calls them nuisance warnings. I have taken it into dealer numerous times. It has been in the dealer over 3 weeks since I have owned it and nothing has been fixed. I have called Indian's customer service numerous times. All I get is the runaround. I found a something on your website from Indian that addresses it. It is a Team Tip from Indian # I-25-02-01. It explains the problem and gives a fix but it is not working. Last week I spoke with someone at Indian who admitted they know there is a problem. He says they are working on it but have no idea when they will have a fix. This team tip was dated 2 weeks before I took delivery on the bike. Why wasn't I made aware of it at that point. Many of these warning are just a bunch of letters and numbers so I have no idea what they mean. The dealer does not know either. I am [XXX]. I spent $35,000 on this bike and I want it fixed. I consider these warnings serious and are safety issues. When it says your brakes are failing or you have a flat tire that is a serious safety concern when you are on a motorcycle. You can't change a motorcycle tire on the side of the road. These people at Indian Motorcycle think I am supposed to wait until they get around to it. This bike is a brand new 2025 motorcycle and it has a two year warranty but they refuse to fix it. Please Help! [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I bought this motorcycle on [XXX]. I have had dozens of warning screens come up. Some of them tell me say there is a problem with ABS system and I should transport bike to dealer. Not ride but transport it to dealer. I have one that comes up and tells me I have a flat tire but they tell me to ignore it. Numerous different ones tell me to transport bike to dealer. The dealer and Indian tell me to ignore them and calls them nuisance warnings. I have taken it into dealer numerous times. It has been in the dealer over 3 weeks since I have owned it and nothing has been fixed. I have called Indian's customer service numerous times. All I get is the runaround. I found a something on your website from Indian that addresses it. It is a Team Tip from Indian # I-25-02-01. It explains the problem and gives a fix but it is not working. Last week I spoke with someone at Indian who admitted they know there is a problem. He says they are working on it but have no idea when they will have a fix. This team tip was dated 2 weeks before I took delivery on the bike. Why wasn't I made aware of it at that point. Many of these warning are just a bunch of letters and numbers so I have no idea what they mean. The dealer does not know either. I am [XXX]. I spent $35,000 on this bike and I want it fixed. I consider these warnings serious and are safety issues. When it says your brakes are failing or you have a flat tire that is a serious safety concern when you are on a motorcycle. You can't change a motorcycle tire on the side of the road. These people at Indian Motorcycle think I am supposed to wait until they get around to it. This bike is a brand new 2025 motorcycle and it has a two year warranty but they refuse to fix it. Please Help! [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I bought this motorcycle on [XXX]. I have had dozens of warning screens come up. Some of them tell me say there is a problem with ABS system and I should transport bike to dealer. Not ride but transport it to dealer. I have one that comes up and tells me I have a flat tire but they tell me to ignore it. Numerous different ones tell me to transport bike to dealer. The dealer and Indian tell me to ignore them and calls them nuisance warnings. I have taken it into dealer numerous times. It has been in the dealer over 3 weeks since I have owned it and nothing has been fixed. I have called Indian's customer service numerous times. All I get is the runaround. I found a something on your website from Indian that addresses it. It is a Team Tip from Indian # I-25-02-01. It explains the problem and gives a fix but it is not working. Last week I spoke with someone at Indian who admitted they know there is a problem. He says they are working on it but have no idea when they will have a fix. This team tip was dated 2 weeks before I took delivery on the bike. Why wasn't I made aware of it at that point. Many of these warning are just a bunch of letters and numbers so I have no idea what they mean. The dealer does not know either. I am [XXX]. I spent $35,000 on this bike and I want it fixed. I consider these warnings serious and are safety issues. When it says your brakes are failing or you have a flat tire that is a serious safety concern when you are on a motorcycle. You can't change a motorcycle tire on the side of the road. These people at Indian Motorcycle think I am supposed to wait until they get around to it. This bike is a brand new 2025 motorcycle and it has a two year warranty but they refuse to fix it. Please Help! [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11665645
Recall Date: Jun 8, 2025
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