Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Indian Motorcycle Company
Safety Issue:
Indian Motorcycle Company (Indian) is recalling certain 2019 Chieftain, Vintage, Roadmaster, Dark Horse, Springfield, and FTR1200 motorcycles. A 10A circuit breaker may be defective, tripping unexpectedly and causing a sudden loss of power and an engine stall.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: I-19-05
Recall Date: Dec 11, 2019
Consumer Complaints
6 ComplaintsIndian Motorcycle Company
Defect Description:
POWER TRAIN
Potential Consequences:
The contact owns a 2019 Indian Chieftain Darkhorse. The contact stated while driving approximately 30 MPH and shifting into the next gear, the gear shift lever was not showing which gear the vehicle was driving in. The contact stated that the failure was intermittent but was occurring at various speeds and caused the vehicle to stall while slowing for traffic. The contact stated that the gear shift indicator indicated that the vehicle was in second gear and the vehicle was in third gear and the engine became bogged down and the vehicle stalled in traffic. The contact was able to restart the vehicle but was having difficulty locating neutral(N). The contact stated that the vehicle had to be placed in neutral(N) to start the vehicle. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that the gear shift sensor needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The failure reoccurred; however, the vehicle was not diagnosed or repaired. The failure mileage was 7,695.
Corrective Action:
The contact owns a 2019 Indian Chieftain Darkhorse. The contact stated while driving approximately 30 MPH and shifting into the next gear, the gear shift lever was not showing which gear the vehicle was driving in. The contact stated that the failure was intermittent but was occurring at various speeds and caused the vehicle to stall while slowing for traffic. The contact stated that the gear shift indicator indicated that the vehicle was in second gear and the vehicle was in third gear and the engine became bogged down and the vehicle stalled in traffic. The contact was able to restart the vehicle but was having difficulty locating neutral(N). The contact stated that the vehicle had to be placed in neutral(N) to start the vehicle. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that the gear shift sensor needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The failure reoccurred; however, the vehicle was not diagnosed or repaired. The failure mileage was 7,695.
Additional Notes:
The contact owns a 2019 Indian Chieftain Darkhorse. The contact stated while driving approximately 30 MPH and shifting into the next gear, the gear shift lever was not showing which gear the vehicle was driving in. The contact stated that the failure was intermittent but was occurring at various speeds and caused the vehicle to stall while slowing for traffic. The contact stated that the gear shift indicator indicated that the vehicle was in second gear and the vehicle was in third gear and the engine became bogged down and the vehicle stalled in traffic. The contact was able to restart the vehicle but was having difficulty locating neutral(N). The contact stated that the vehicle had to be placed in neutral(N) to start the vehicle. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that the gear shift sensor needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The failure reoccurred; however, the vehicle was not diagnosed or repaired. The failure mileage was 7,695.
Mfg Campaign: 11577177
Recall Date: Mar 13, 2024
Indian Motorcycle Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2019 Indian Chieftain Darkhorse. The contact stated while driving approximately 30 MPH and shifting into the next gear, the gear shift lever was not showing which gear the vehicle was driving in. The contact stated that the failure was intermittent but was occurring at various speeds and caused the vehicle to stall while slowing for traffic. The contact stated that the gear shift indicator indicated that the vehicle was in second gear and the vehicle was in third gear and the engine became bogged down and the vehicle stalled in traffic. The contact was able to restart the vehicle but was having difficulty locating neutral(N). The contact stated that the vehicle had to be placed in neutral(N) to start the vehicle. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that the gear shift sensor needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The failure reoccurred; however, the vehicle was not diagnosed or repaired. The failure mileage was 7,695.
Corrective Action:
The contact owns a 2019 Indian Chieftain Darkhorse. The contact stated while driving approximately 30 MPH and shifting into the next gear, the gear shift lever was not showing which gear the vehicle was driving in. The contact stated that the failure was intermittent but was occurring at various speeds and caused the vehicle to stall while slowing for traffic. The contact stated that the gear shift indicator indicated that the vehicle was in second gear and the vehicle was in third gear and the engine became bogged down and the vehicle stalled in traffic. The contact was able to restart the vehicle but was having difficulty locating neutral(N). The contact stated that the vehicle had to be placed in neutral(N) to start the vehicle. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that the gear shift sensor needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The failure reoccurred; however, the vehicle was not diagnosed or repaired. The failure mileage was 7,695.
Additional Notes:
The contact owns a 2019 Indian Chieftain Darkhorse. The contact stated while driving approximately 30 MPH and shifting into the next gear, the gear shift lever was not showing which gear the vehicle was driving in. The contact stated that the failure was intermittent but was occurring at various speeds and caused the vehicle to stall while slowing for traffic. The contact stated that the gear shift indicator indicated that the vehicle was in second gear and the vehicle was in third gear and the engine became bogged down and the vehicle stalled in traffic. The contact was able to restart the vehicle but was having difficulty locating neutral(N). The contact stated that the vehicle had to be placed in neutral(N) to start the vehicle. The contact stated no warning light was illuminated. The contact had taken the vehicle to a local dealer who diagnosed the vehicle and determined that the gear shift sensor needed to be replaced. The vehicle was repaired. The manufacturer was not informed of the failure. The failure reoccurred; however, the vehicle was not diagnosed or repaired. The failure mileage was 7,695.
Mfg Campaign: 11577177
Recall Date: Mar 13, 2024
Indian Motorcycle Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Gear shifter had a recall that was fixed however I just purchased this bike and is having the same issues again. The display indicates the wrong gear.
Corrective Action:
Gear shifter had a recall that was fixed however I just purchased this bike and is having the same issues again. The display indicates the wrong gear.
Additional Notes:
Gear shifter had a recall that was fixed however I just purchased this bike and is having the same issues again. The display indicates the wrong gear.
Mfg Campaign: 11574983
Recall Date: Mar 1, 2024
Indian Motorcycle Company
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Gear shifter had a recall that was fixed however I just purchased this bike and is having the same issues again. The display indicates the wrong gear.
Corrective Action:
Gear shifter had a recall that was fixed however I just purchased this bike and is having the same issues again. The display indicates the wrong gear.
Additional Notes:
Gear shifter had a recall that was fixed however I just purchased this bike and is having the same issues again. The display indicates the wrong gear.
Mfg Campaign: 11574983
Recall Date: Mar 1, 2024
Indian Motorcycle Company
Defect Description:
ENGINE
Potential Consequences:
NHTSA, My 2019 Indian Chieftain Dark Horse had stage 2 Cams installed and tune on November 24, 2021, by an approved Indian dealership of Peoria. Since then my motorcycle has been shutting off while driving on city streets when downshifting while slowing down or upshifting when taking off from a stop position. I have brought it to the attention of the dealer but found no issue and no trouble codes found from the motorcycle. The only correction was a reflash for the ECM. Spoke to the national Indian Motorcycle customer service about my issue and was told that there will have another update ECM flash for the stage 2 cams. My bike has stalled/shut down on Dec 15, Jan 3, and Jan 6. I own another motorcycle and never had an issue with my Harley Davidson motorcycle. I have spoken to other motorcyclists on the Indian motorcycle forum who had stage 2 done and it seems a small percentage of riders have experienced the issue that I run into. I wanted to write to you before something happens to me in the event I get rear-ended by a motorist on the road. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
NHTSA, My 2019 Indian Chieftain Dark Horse had stage 2 Cams installed and tune on November 24, 2021, by an approved Indian dealership of Peoria. Since then my motorcycle has been shutting off while driving on city streets when downshifting while slowing down or upshifting when taking off from a stop position. I have brought it to the attention of the dealer but found no issue and no trouble codes found from the motorcycle. The only correction was a reflash for the ECM. Spoke to the national Indian Motorcycle customer service about my issue and was told that there will have another update ECM flash for the stage 2 cams. My bike has stalled/shut down on Dec 15, Jan 3, and Jan 6. I own another motorcycle and never had an issue with my Harley Davidson motorcycle. I have spoken to other motorcyclists on the Indian motorcycle forum who had stage 2 done and it seems a small percentage of riders have experienced the issue that I run into. I wanted to write to you before something happens to me in the event I get rear-ended by a motorist on the road. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
NHTSA, My 2019 Indian Chieftain Dark Horse had stage 2 Cams installed and tune on November 24, 2021, by an approved Indian dealership of Peoria. Since then my motorcycle has been shutting off while driving on city streets when downshifting while slowing down or upshifting when taking off from a stop position. I have brought it to the attention of the dealer but found no issue and no trouble codes found from the motorcycle. The only correction was a reflash for the ECM. Spoke to the national Indian Motorcycle customer service about my issue and was told that there will have another update ECM flash for the stage 2 cams. My bike has stalled/shut down on Dec 15, Jan 3, and Jan 6. I own another motorcycle and never had an issue with my Harley Davidson motorcycle. I have spoken to other motorcyclists on the Indian motorcycle forum who had stage 2 done and it seems a small percentage of riders have experienced the issue that I run into. I wanted to write to you before something happens to me in the event I get rear-ended by a motorist on the road. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11447437
Recall Date: Jan 14, 2022
Indian Motorcycle Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
NHTSA, My 2019 Indian Chieftain Dark Horse had stage 2 Cams installed and tune on November 24, 2021, by an approved Indian dealership of Peoria. Since then my motorcycle has been shutting off while driving on city streets when downshifting while slowing down or upshifting when taking off from a stop position. I have brought it to the attention of the dealer but found no issue and no trouble codes found from the motorcycle. The only correction was a reflash for the ECM. Spoke to the national Indian Motorcycle customer service about my issue and was told that there will have another update ECM flash for the stage 2 cams. My bike has stalled/shut down on Dec 15, Jan 3, and Jan 6. I own another motorcycle and never had an issue with my Harley Davidson motorcycle. I have spoken to other motorcyclists on the Indian motorcycle forum who had stage 2 done and it seems a small percentage of riders have experienced the issue that I run into. I wanted to write to you before something happens to me in the event I get rear-ended by a motorist on the road. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Corrective Action:
NHTSA, My 2019 Indian Chieftain Dark Horse had stage 2 Cams installed and tune on November 24, 2021, by an approved Indian dealership of Peoria. Since then my motorcycle has been shutting off while driving on city streets when downshifting while slowing down or upshifting when taking off from a stop position. I have brought it to the attention of the dealer but found no issue and no trouble codes found from the motorcycle. The only correction was a reflash for the ECM. Spoke to the national Indian Motorcycle customer service about my issue and was told that there will have another update ECM flash for the stage 2 cams. My bike has stalled/shut down on Dec 15, Jan 3, and Jan 6. I own another motorcycle and never had an issue with my Harley Davidson motorcycle. I have spoken to other motorcyclists on the Indian motorcycle forum who had stage 2 done and it seems a small percentage of riders have experienced the issue that I run into. I wanted to write to you before something happens to me in the event I get rear-ended by a motorist on the road. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Additional Notes:
NHTSA, My 2019 Indian Chieftain Dark Horse had stage 2 Cams installed and tune on November 24, 2021, by an approved Indian dealership of Peoria. Since then my motorcycle has been shutting off while driving on city streets when downshifting while slowing down or upshifting when taking off from a stop position. I have brought it to the attention of the dealer but found no issue and no trouble codes found from the motorcycle. The only correction was a reflash for the ECM. Spoke to the national Indian Motorcycle customer service about my issue and was told that there will have another update ECM flash for the stage 2 cams. My bike has stalled/shut down on Dec 15, Jan 3, and Jan 6. I own another motorcycle and never had an issue with my Harley Davidson motorcycle. I have spoken to other motorcyclists on the Indian motorcycle forum who had stage 2 done and it seems a small percentage of riders have experienced the issue that I run into. I wanted to write to you before something happens to me in the event I get rear-ended by a motorist on the road. [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Mfg Campaign: 11447437
Recall Date: Jan 14, 2022
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