Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Indian Motorcycle Company
Safety Issue:
Indian Motorcycle Company (Indian) is recalling certain 2014-2019 Chief, Chieftain, Roadmaster, and Springfield motorcycles. The gear position switch contacts may oxidize, causing the gear position display to inaccurately show that the motorcycle is in neutral when it is actually in gear.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: I-19-03
Recall Date: Oct 29, 2019
Indian Motorcycle Company
Safety Issue:
Indian Motorcycles Company (Indian) is recalling certain 2017-2018 Chief, Chief Classic, Chief Dark Horse, Chief Vintage, Chieftain, Chieftain Classic, Cheiftain Dark Horse, Chieftain Elite, Chieftain Limited, Springfield, and Springfield Dark Horse motorcycles. These motorcycles may be equipped with a European-market, not US-market, halogen headlight assembly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: I-17-03
Recall Date: Oct 27, 2017
Consumer Complaints
3 ComplaintsIndian Motorcycle Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 INDIAN CHIEF. THE CONTACT STATED THAT AFTER THE MOTORCYCLE WAS STARTED AND WITH THE TRANSMISSION IN NEUTRAL, THE MOTORCYCLE SPONTANEOUSLY ACCELERATED AND STRUCK A SIDE OF THE HOUSE. THERE WAS NO POLICE REPORT FILED. NO INJURIES WERE REPORTED. THE MOTORCYCLE WAS TAKEN TO AMERICAN BIKER LOCATED AT 679 TREELAND DR, LADSON, SC 29456, HOWEVER, THE TECHNICIAN WAS NOT ABLE TO DETERMINE THE CAUSE OF SPONTANEOUS ACCELERATION. THE CONTACT RECEIVING NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V776000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MOTORCYCLE WAS REPAIRED AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 INDIAN CHIEF. THE CONTACT STATED THAT AFTER THE MOTORCYCLE WAS STARTED AND WITH THE TRANSMISSION IN NEUTRAL, THE MOTORCYCLE SPONTANEOUSLY ACCELERATED AND STRUCK A SIDE OF THE HOUSE. THERE WAS NO POLICE REPORT FILED. NO INJURIES WERE REPORTED. THE MOTORCYCLE WAS TAKEN TO AMERICAN BIKER LOCATED AT 679 TREELAND DR, LADSON, SC 29456, HOWEVER, THE TECHNICIAN WAS NOT ABLE TO DETERMINE THE CAUSE OF SPONTANEOUS ACCELERATION. THE CONTACT RECEIVING NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V776000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MOTORCYCLE WAS REPAIRED AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 INDIAN CHIEF. THE CONTACT STATED THAT AFTER THE MOTORCYCLE WAS STARTED AND WITH THE TRANSMISSION IN NEUTRAL, THE MOTORCYCLE SPONTANEOUSLY ACCELERATED AND STRUCK A SIDE OF THE HOUSE. THERE WAS NO POLICE REPORT FILED. NO INJURIES WERE REPORTED. THE MOTORCYCLE WAS TAKEN TO AMERICAN BIKER LOCATED AT 679 TREELAND DR, LADSON, SC 29456, HOWEVER, THE TECHNICIAN WAS NOT ABLE TO DETERMINE THE CAUSE OF SPONTANEOUS ACCELERATION. THE CONTACT RECEIVING NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V776000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MOTORCYCLE WAS REPAIRED AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Mfg Campaign: 11311178
Recall Date: Feb 24, 2020
Indian Motorcycle Company
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 INDIAN CHIEF. THE CONTACT STATED THAT AFTER THE MOTORCYCLE WAS STARTED AND WITH THE TRANSMISSION IN NEUTRAL, THE MOTORCYCLE SPONTANEOUSLY ACCELERATED AND STRUCK A SIDE OF THE HOUSE. THERE WAS NO POLICE REPORT FILED. NO INJURIES WERE REPORTED. THE MOTORCYCLE WAS TAKEN TO AMERICAN BIKER LOCATED AT 679 TREELAND DR, LADSON, SC 29456, HOWEVER, THE TECHNICIAN WAS NOT ABLE TO DETERMINE THE CAUSE OF SPONTANEOUS ACCELERATION. THE CONTACT RECEIVING NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V776000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MOTORCYCLE WAS REPAIRED AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Corrective Action:
TL* THE CONTACT OWNS A 2017 INDIAN CHIEF. THE CONTACT STATED THAT AFTER THE MOTORCYCLE WAS STARTED AND WITH THE TRANSMISSION IN NEUTRAL, THE MOTORCYCLE SPONTANEOUSLY ACCELERATED AND STRUCK A SIDE OF THE HOUSE. THERE WAS NO POLICE REPORT FILED. NO INJURIES WERE REPORTED. THE MOTORCYCLE WAS TAKEN TO AMERICAN BIKER LOCATED AT 679 TREELAND DR, LADSON, SC 29456, HOWEVER, THE TECHNICIAN WAS NOT ABLE TO DETERMINE THE CAUSE OF SPONTANEOUS ACCELERATION. THE CONTACT RECEIVING NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V776000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MOTORCYCLE WAS REPAIRED AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Additional Notes:
TL* THE CONTACT OWNS A 2017 INDIAN CHIEF. THE CONTACT STATED THAT AFTER THE MOTORCYCLE WAS STARTED AND WITH THE TRANSMISSION IN NEUTRAL, THE MOTORCYCLE SPONTANEOUSLY ACCELERATED AND STRUCK A SIDE OF THE HOUSE. THERE WAS NO POLICE REPORT FILED. NO INJURIES WERE REPORTED. THE MOTORCYCLE WAS TAKEN TO AMERICAN BIKER LOCATED AT 679 TREELAND DR, LADSON, SC 29456, HOWEVER, THE TECHNICIAN WAS NOT ABLE TO DETERMINE THE CAUSE OF SPONTANEOUS ACCELERATION. THE CONTACT RECEIVING NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V776000 (ELECTRICAL SYSTEM, POWER TRAIN). THE MOTORCYCLE WAS REPAIRED AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.
Mfg Campaign: 11311178
Recall Date: Feb 24, 2020
Indian Motorcycle Company
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 INDIAN CHIEF MOTORCYCLE. WHEN DECELERATING, THE MOTORCYCLE WOULD VIBRATE VIOLENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. INDIAN MOTORCYCLE OF MARIETTA AND SLINGSHOT OF MARIETTA (1750 COBB PKWY SE, MARIETTA, GA 30060, (770) 956-9577) DIAGNOSED THAT THE FRONT BRAKE ROTORS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. *TT *BF CONSUMER STATED FRONT BRAKE ROTORS BAD AND VIBRATE WHEN APPLYING BRAKES. MOTORCYCLE IS STILL UNDER WARRANTY INDIAN WOULD NOT REPLACE THEM. *JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 INDIAN CHIEF MOTORCYCLE. WHEN DECELERATING, THE MOTORCYCLE WOULD VIBRATE VIOLENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. INDIAN MOTORCYCLE OF MARIETTA AND SLINGSHOT OF MARIETTA (1750 COBB PKWY SE, MARIETTA, GA 30060, (770) 956-9577) DIAGNOSED THAT THE FRONT BRAKE ROTORS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. *TT *BF CONSUMER STATED FRONT BRAKE ROTORS BAD AND VIBRATE WHEN APPLYING BRAKES. MOTORCYCLE IS STILL UNDER WARRANTY INDIAN WOULD NOT REPLACE THEM. *JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 INDIAN CHIEF MOTORCYCLE. WHEN DECELERATING, THE MOTORCYCLE WOULD VIBRATE VIOLENTLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. INDIAN MOTORCYCLE OF MARIETTA AND SLINGSHOT OF MARIETTA (1750 COBB PKWY SE, MARIETTA, GA 30060, (770) 956-9577) DIAGNOSED THAT THE FRONT BRAKE ROTORS NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 37,000. *TT *BF CONSUMER STATED FRONT BRAKE ROTORS BAD AND VIBRATE WHEN APPLYING BRAKES. MOTORCYCLE IS STILL UNDER WARRANTY INDIAN WOULD NOT REPLACE THEM. *JB
Mfg Campaign: 11193406
Recall Date: Apr 2, 2019
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