Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Indian Motorcycle Company
Safety Issue:
Indian Motorcycle Company (Indian) is recalling certain 2020-2022 Challenger, Challenger Dark Horse, Challenger Limited, 2022 Challenger Dark Horse Icon, Challenger Elite, FTR 1200, FTR 1200 Rally, FTR 1200 S, FTR 1200 R Carbon, Pursuit Dark Horse, Challenger JD Limited Edition, Pursuit Limited Icon, Pursuit Dark Horse Premium, Pursuit Limited, Pursuit Limited Premium, 2019-2020 FTR 1200 S, FTR 1200, and 2020 FTR 1200 Rally motorcycles. The brake lights may illuminate unexpectedly and without brake application from the rider. As such, these motorcycles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: I-24-03
Recall Date: Feb 2, 2024
Consumer Complaints
1 ComplaintIndian Motorcycle Company
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The ride command display backlight has failed to function as designed. This prevents the motorcycle operator from accessing important safety related information such as the tire pressure and GPS navigation instruction. Additionally, the rider cannot activate ride command modes that enhance rider safety during adverse conditions such as rain mode. This failure occurred during the normal course of riding the motorcycle. The dealer has inspected the motorcycle and agrees that the display needs to be replaced under warranty. Indian Motorcycle has not been able to supply a replacement display in over 4 months, yet continues to produce new motorcycles for sale with this display. There were no warnings prior to the display failure. My dealer has indicated that he has several customers in a similar situation waiting on parts for an extensive period of time.
Corrective Action:
The ride command display backlight has failed to function as designed. This prevents the motorcycle operator from accessing important safety related information such as the tire pressure and GPS navigation instruction. Additionally, the rider cannot activate ride command modes that enhance rider safety during adverse conditions such as rain mode. This failure occurred during the normal course of riding the motorcycle. The dealer has inspected the motorcycle and agrees that the display needs to be replaced under warranty. Indian Motorcycle has not been able to supply a replacement display in over 4 months, yet continues to produce new motorcycles for sale with this display. There were no warnings prior to the display failure. My dealer has indicated that he has several customers in a similar situation waiting on parts for an extensive period of time.
Additional Notes:
The ride command display backlight has failed to function as designed. This prevents the motorcycle operator from accessing important safety related information such as the tire pressure and GPS navigation instruction. Additionally, the rider cannot activate ride command modes that enhance rider safety during adverse conditions such as rain mode. This failure occurred during the normal course of riding the motorcycle. The dealer has inspected the motorcycle and agrees that the display needs to be replaced under warranty. Indian Motorcycle has not been able to supply a replacement display in over 4 months, yet continues to produce new motorcycles for sale with this display. There were no warnings prior to the display failure. My dealer has indicated that he has several customers in a similar situation waiting on parts for an extensive period of time.
Mfg Campaign: 11465300
Recall Date: May 19, 2022
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