Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Tucson and Sonata Hybrid vehicles. The connecting rod bearings inside the engine may wear prematurely, which can result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 209
Recall Date: Sep 17, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) recalled certain 2019-2021 Tucson vehicles on September 4, 2020. On December 30, 2020, Hyundai expanded the recall population, and added certain 2016-2018 Tucson vehicles. The Anti-lock Brake Hydraulic Electronic Control Unit (HECU) could corrode internally and cause an electrical short, possibly resulting in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 195
Recall Date: Sep 4, 2020
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Consumer Complaints
1.3K ComplaintsHyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
SOMETHING IS MAJORLY WRONG WITH HOW THIS VEHICLE SHIFTS GEARS. WHEN YOU SLOW DOWN, OR DON'T COME TO A COMPLETE STOP FOR SEVERAL SECONDS, THE TRANSMISSION DOESN'T DOWN SHIFT PROPERLY, CAUSING A TRANSMISSION SLIPPAGE AND AN OVER REVVING OF THE ENGINE, WHICH RESULTS IN A DELAY IN ACCELERATION. THIS IS AN EXTREMELY DANGEROUS SITUATION WHEN TRYING TO MERGE INTO ONCOMING TRAFFIC. ON SEVERAL OCCASIONS, I HAVE TRIED TO TURN ONTO A STREET OR HIGHWAY AND NEARLY BEEN REAR ENDED OR T-BONED BECAUSE OF MY VEHICLE STALLING FOR NO REASON, LEAVING ME FLOUNDERING IN THE MIDDLE OF THE STREET UNTIL THE VEHICLE DECIDED TO SHIFT PROPERLY AND RESUME ACCELERATION. THIS VEHICLE NEEDS TO BE RECALLED IMMEDIATELY BEFORE SOMEONE GETS KILLED, FOR IT IS ONLY A MATTER OF TIME BEFORE THAT HAPPENS, PROVIDED IT HASN'T ALREADY OCCURRED. IN FACT, I GOT IN A CAR ACCIDENT THE OTHER DAY WHILE MERGING ONTO A FRONTAGE ROAD NEXT TO AN INTERSTATE, AND I BELIEVE THAT THIS STALLING TRANSMISSION SLIPPAGE IS TO BLAME. PLEASE TAKE THIS ISSUE SERIOUSLY AS IT APPEARS THAT MANY OTHER PEOPLE ARE HAVING THIS SAME DANGEROUS PROBLEM WITH THEIR 2017 TUSCONS AS WELL. THIS DANGEROUS DEFECT OCCURS EVERY DAY I DRIVE THIS VEHICLE. EVERY DAY.
Corrective Action:
SOMETHING IS MAJORLY WRONG WITH HOW THIS VEHICLE SHIFTS GEARS. WHEN YOU SLOW DOWN, OR DON'T COME TO A COMPLETE STOP FOR SEVERAL SECONDS, THE TRANSMISSION DOESN'T DOWN SHIFT PROPERLY, CAUSING A TRANSMISSION SLIPPAGE AND AN OVER REVVING OF THE ENGINE, WHICH RESULTS IN A DELAY IN ACCELERATION. THIS IS AN EXTREMELY DANGEROUS SITUATION WHEN TRYING TO MERGE INTO ONCOMING TRAFFIC. ON SEVERAL OCCASIONS, I HAVE TRIED TO TURN ONTO A STREET OR HIGHWAY AND NEARLY BEEN REAR ENDED OR T-BONED BECAUSE OF MY VEHICLE STALLING FOR NO REASON, LEAVING ME FLOUNDERING IN THE MIDDLE OF THE STREET UNTIL THE VEHICLE DECIDED TO SHIFT PROPERLY AND RESUME ACCELERATION. THIS VEHICLE NEEDS TO BE RECALLED IMMEDIATELY BEFORE SOMEONE GETS KILLED, FOR IT IS ONLY A MATTER OF TIME BEFORE THAT HAPPENS, PROVIDED IT HASN'T ALREADY OCCURRED. IN FACT, I GOT IN A CAR ACCIDENT THE OTHER DAY WHILE MERGING ONTO A FRONTAGE ROAD NEXT TO AN INTERSTATE, AND I BELIEVE THAT THIS STALLING TRANSMISSION SLIPPAGE IS TO BLAME. PLEASE TAKE THIS ISSUE SERIOUSLY AS IT APPEARS THAT MANY OTHER PEOPLE ARE HAVING THIS SAME DANGEROUS PROBLEM WITH THEIR 2017 TUSCONS AS WELL. THIS DANGEROUS DEFECT OCCURS EVERY DAY I DRIVE THIS VEHICLE. EVERY DAY.
Additional Notes:
SOMETHING IS MAJORLY WRONG WITH HOW THIS VEHICLE SHIFTS GEARS. WHEN YOU SLOW DOWN, OR DON'T COME TO A COMPLETE STOP FOR SEVERAL SECONDS, THE TRANSMISSION DOESN'T DOWN SHIFT PROPERLY, CAUSING A TRANSMISSION SLIPPAGE AND AN OVER REVVING OF THE ENGINE, WHICH RESULTS IN A DELAY IN ACCELERATION. THIS IS AN EXTREMELY DANGEROUS SITUATION WHEN TRYING TO MERGE INTO ONCOMING TRAFFIC. ON SEVERAL OCCASIONS, I HAVE TRIED TO TURN ONTO A STREET OR HIGHWAY AND NEARLY BEEN REAR ENDED OR T-BONED BECAUSE OF MY VEHICLE STALLING FOR NO REASON, LEAVING ME FLOUNDERING IN THE MIDDLE OF THE STREET UNTIL THE VEHICLE DECIDED TO SHIFT PROPERLY AND RESUME ACCELERATION. THIS VEHICLE NEEDS TO BE RECALLED IMMEDIATELY BEFORE SOMEONE GETS KILLED, FOR IT IS ONLY A MATTER OF TIME BEFORE THAT HAPPENS, PROVIDED IT HASN'T ALREADY OCCURRED. IN FACT, I GOT IN A CAR ACCIDENT THE OTHER DAY WHILE MERGING ONTO A FRONTAGE ROAD NEXT TO AN INTERSTATE, AND I BELIEVE THAT THIS STALLING TRANSMISSION SLIPPAGE IS TO BLAME. PLEASE TAKE THIS ISSUE SERIOUSLY AS IT APPEARS THAT MANY OTHER PEOPLE ARE HAVING THIS SAME DANGEROUS PROBLEM WITH THEIR 2017 TUSCONS AS WELL. THIS DANGEROUS DEFECT OCCURS EVERY DAY I DRIVE THIS VEHICLE. EVERY DAY.
Mfg Campaign: 11181262
Recall Date: Feb 19, 2019
Hyundai Motor America
Defect Description:
ELECTRONIC STABILITY CONTROL (ESC)
Potential Consequences:
TAKARA RECALL. MY VEHICLE WAS PARKED I STARTED THE ENGINE. I NOTICED ON THE DASHBOARD IT SAID BATTERY LOW AND MY CAR STARTED TO GO IN REVERSE SLOWLY EVEN THOUGH I HAD MY CAR STILL IN PARK AND MY FOOT ON THE BRAKE. I TURNED MY CAR ON AND OFF SEVERAL TIMES AS IT WAS SLOWLY GOING IN REVERSE AND I CHANGE THE GEAR FROM PARK TO DRIVE TO MOVE FORWARD AND IT STILL WENT BACKWARDS. FINALLY THE CAR CAME TO A STOP I TURNED OFF THE CAR AGAIN AND IT STARTED NORMALLY. THIS IS WHY I'M WRITING TO YOU TODAY THAT MY COMPUTER SCREEN ON MY DASHBOARD TOLD ME THE BATTERY WAS LOW AND IT DID GO IN REVERSE EVEN WHEN THE CAR WAS IN PARK AND MY FOOT WAS ON THE BREAK.
Corrective Action:
TAKARA RECALL. MY VEHICLE WAS PARKED I STARTED THE ENGINE. I NOTICED ON THE DASHBOARD IT SAID BATTERY LOW AND MY CAR STARTED TO GO IN REVERSE SLOWLY EVEN THOUGH I HAD MY CAR STILL IN PARK AND MY FOOT ON THE BRAKE. I TURNED MY CAR ON AND OFF SEVERAL TIMES AS IT WAS SLOWLY GOING IN REVERSE AND I CHANGE THE GEAR FROM PARK TO DRIVE TO MOVE FORWARD AND IT STILL WENT BACKWARDS. FINALLY THE CAR CAME TO A STOP I TURNED OFF THE CAR AGAIN AND IT STARTED NORMALLY. THIS IS WHY I'M WRITING TO YOU TODAY THAT MY COMPUTER SCREEN ON MY DASHBOARD TOLD ME THE BATTERY WAS LOW AND IT DID GO IN REVERSE EVEN WHEN THE CAR WAS IN PARK AND MY FOOT WAS ON THE BREAK.
Additional Notes:
TAKARA RECALL. MY VEHICLE WAS PARKED I STARTED THE ENGINE. I NOTICED ON THE DASHBOARD IT SAID BATTERY LOW AND MY CAR STARTED TO GO IN REVERSE SLOWLY EVEN THOUGH I HAD MY CAR STILL IN PARK AND MY FOOT ON THE BRAKE. I TURNED MY CAR ON AND OFF SEVERAL TIMES AS IT WAS SLOWLY GOING IN REVERSE AND I CHANGE THE GEAR FROM PARK TO DRIVE TO MOVE FORWARD AND IT STILL WENT BACKWARDS. FINALLY THE CAR CAME TO A STOP I TURNED OFF THE CAR AGAIN AND IT STARTED NORMALLY. THIS IS WHY I'M WRITING TO YOU TODAY THAT MY COMPUTER SCREEN ON MY DASHBOARD TOLD ME THE BATTERY WAS LOW AND IT DID GO IN REVERSE EVEN WHEN THE CAR WAS IN PARK AND MY FOOT WAS ON THE BREAK.
Mfg Campaign: 11176418
Recall Date: Feb 11, 2019
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
TAKARA RECALL. MY VEHICLE WAS PARKED I STARTED THE ENGINE. I NOTICED ON THE DASHBOARD IT SAID BATTERY LOW AND MY CAR STARTED TO GO IN REVERSE SLOWLY EVEN THOUGH I HAD MY CAR STILL IN PARK AND MY FOOT ON THE BRAKE. I TURNED MY CAR ON AND OFF SEVERAL TIMES AS IT WAS SLOWLY GOING IN REVERSE AND I CHANGE THE GEAR FROM PARK TO DRIVE TO MOVE FORWARD AND IT STILL WENT BACKWARDS. FINALLY THE CAR CAME TO A STOP I TURNED OFF THE CAR AGAIN AND IT STARTED NORMALLY. THIS IS WHY I'M WRITING TO YOU TODAY THAT MY COMPUTER SCREEN ON MY DASHBOARD TOLD ME THE BATTERY WAS LOW AND IT DID GO IN REVERSE EVEN WHEN THE CAR WAS IN PARK AND MY FOOT WAS ON THE BREAK.
Corrective Action:
TAKARA RECALL. MY VEHICLE WAS PARKED I STARTED THE ENGINE. I NOTICED ON THE DASHBOARD IT SAID BATTERY LOW AND MY CAR STARTED TO GO IN REVERSE SLOWLY EVEN THOUGH I HAD MY CAR STILL IN PARK AND MY FOOT ON THE BRAKE. I TURNED MY CAR ON AND OFF SEVERAL TIMES AS IT WAS SLOWLY GOING IN REVERSE AND I CHANGE THE GEAR FROM PARK TO DRIVE TO MOVE FORWARD AND IT STILL WENT BACKWARDS. FINALLY THE CAR CAME TO A STOP I TURNED OFF THE CAR AGAIN AND IT STARTED NORMALLY. THIS IS WHY I'M WRITING TO YOU TODAY THAT MY COMPUTER SCREEN ON MY DASHBOARD TOLD ME THE BATTERY WAS LOW AND IT DID GO IN REVERSE EVEN WHEN THE CAR WAS IN PARK AND MY FOOT WAS ON THE BREAK.
Additional Notes:
TAKARA RECALL. MY VEHICLE WAS PARKED I STARTED THE ENGINE. I NOTICED ON THE DASHBOARD IT SAID BATTERY LOW AND MY CAR STARTED TO GO IN REVERSE SLOWLY EVEN THOUGH I HAD MY CAR STILL IN PARK AND MY FOOT ON THE BRAKE. I TURNED MY CAR ON AND OFF SEVERAL TIMES AS IT WAS SLOWLY GOING IN REVERSE AND I CHANGE THE GEAR FROM PARK TO DRIVE TO MOVE FORWARD AND IT STILL WENT BACKWARDS. FINALLY THE CAR CAME TO A STOP I TURNED OFF THE CAR AGAIN AND IT STARTED NORMALLY. THIS IS WHY I'M WRITING TO YOU TODAY THAT MY COMPUTER SCREEN ON MY DASHBOARD TOLD ME THE BATTERY WAS LOW AND IT DID GO IN REVERSE EVEN WHEN THE CAR WAS IN PARK AND MY FOOT WAS ON THE BREAK.
Mfg Campaign: 11176418
Recall Date: Feb 11, 2019
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
TAKARA RECALL. MY VEHICLE WAS PARKED I STARTED THE ENGINE. I NOTICED ON THE DASHBOARD IT SAID BATTERY LOW AND MY CAR STARTED TO GO IN REVERSE SLOWLY EVEN THOUGH I HAD MY CAR STILL IN PARK AND MY FOOT ON THE BRAKE. I TURNED MY CAR ON AND OFF SEVERAL TIMES AS IT WAS SLOWLY GOING IN REVERSE AND I CHANGE THE GEAR FROM PARK TO DRIVE TO MOVE FORWARD AND IT STILL WENT BACKWARDS. FINALLY THE CAR CAME TO A STOP I TURNED OFF THE CAR AGAIN AND IT STARTED NORMALLY. THIS IS WHY I'M WRITING TO YOU TODAY THAT MY COMPUTER SCREEN ON MY DASHBOARD TOLD ME THE BATTERY WAS LOW AND IT DID GO IN REVERSE EVEN WHEN THE CAR WAS IN PARK AND MY FOOT WAS ON THE BREAK.
Corrective Action:
TAKARA RECALL. MY VEHICLE WAS PARKED I STARTED THE ENGINE. I NOTICED ON THE DASHBOARD IT SAID BATTERY LOW AND MY CAR STARTED TO GO IN REVERSE SLOWLY EVEN THOUGH I HAD MY CAR STILL IN PARK AND MY FOOT ON THE BRAKE. I TURNED MY CAR ON AND OFF SEVERAL TIMES AS IT WAS SLOWLY GOING IN REVERSE AND I CHANGE THE GEAR FROM PARK TO DRIVE TO MOVE FORWARD AND IT STILL WENT BACKWARDS. FINALLY THE CAR CAME TO A STOP I TURNED OFF THE CAR AGAIN AND IT STARTED NORMALLY. THIS IS WHY I'M WRITING TO YOU TODAY THAT MY COMPUTER SCREEN ON MY DASHBOARD TOLD ME THE BATTERY WAS LOW AND IT DID GO IN REVERSE EVEN WHEN THE CAR WAS IN PARK AND MY FOOT WAS ON THE BREAK.
Additional Notes:
TAKARA RECALL. MY VEHICLE WAS PARKED I STARTED THE ENGINE. I NOTICED ON THE DASHBOARD IT SAID BATTERY LOW AND MY CAR STARTED TO GO IN REVERSE SLOWLY EVEN THOUGH I HAD MY CAR STILL IN PARK AND MY FOOT ON THE BRAKE. I TURNED MY CAR ON AND OFF SEVERAL TIMES AS IT WAS SLOWLY GOING IN REVERSE AND I CHANGE THE GEAR FROM PARK TO DRIVE TO MOVE FORWARD AND IT STILL WENT BACKWARDS. FINALLY THE CAR CAME TO A STOP I TURNED OFF THE CAR AGAIN AND IT STARTED NORMALLY. THIS IS WHY I'M WRITING TO YOU TODAY THAT MY COMPUTER SCREEN ON MY DASHBOARD TOLD ME THE BATTERY WAS LOW AND IT DID GO IN REVERSE EVEN WHEN THE CAR WAS IN PARK AND MY FOOT WAS ON THE BREAK.
Mfg Campaign: 11176418
Recall Date: Feb 11, 2019
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
WHEN YOU COME TO A SLOW STOP, AND THEN GO TO ACCELERATE AGAIN, THE CAR FEELS LIKE IT ABOUT TO STALL- THEN WHEN YOU PRESS ON THE GAS, THERE IS A LONG LAG BEFORE THE CAR GAINS ANY MOMENTUM TO MOVE AGAIN. I WAS ALMOST IN A MAJOR CAR ACCIDENT AT AN INTERSECTION WITH MY DAUGHTER IN THE CAR. THE DEALERSHIP KEEPS TELLING ME IT IS A DUAL CLUTCH, BUT THIS IS WAY WORSE THAN A DUAL CLUTCH. I WAS DRIVING ON A MAJOR INTERSTATE LAST WEEK, INT HE MIDDLE LANE IN STOP AND GO TRAFFIC, AND THE CAR ALMOST STALLED OUT ON ME IN THE MIDDLE LANE, AND THEN WHEN I HIT THE GAS, IT ACCELERATED AND I ALMOST SLAMMED INTO THE CAR IN FRONT OF ME. I HAVE BEEN DRIVING FOR 30 YEARS AND THIS IS THE WORST CAR I HAVE EVER DRIVEN. IT IS A DEATH TRAP AND HYUNDAI WONT DO ANYTHING TO CORRECT THE ISSUE. I DONT WANT TO DRIVE MY 12 YEAR OLD DAUGHTER IN IT- BUT THEY WONT HELP ME. TODAY, MY BATTERY DIED IN THE CAR, SO I HAD TO GET A TOW TRUCK TO JUMP IT AND TOW IT TO THE DEALERSHIP. IT IS ONLY 2 1/2 YEARS OLD!!! THESE MODELS ARE UNSAFE!!
Corrective Action:
WHEN YOU COME TO A SLOW STOP, AND THEN GO TO ACCELERATE AGAIN, THE CAR FEELS LIKE IT ABOUT TO STALL- THEN WHEN YOU PRESS ON THE GAS, THERE IS A LONG LAG BEFORE THE CAR GAINS ANY MOMENTUM TO MOVE AGAIN. I WAS ALMOST IN A MAJOR CAR ACCIDENT AT AN INTERSECTION WITH MY DAUGHTER IN THE CAR. THE DEALERSHIP KEEPS TELLING ME IT IS A DUAL CLUTCH, BUT THIS IS WAY WORSE THAN A DUAL CLUTCH. I WAS DRIVING ON A MAJOR INTERSTATE LAST WEEK, INT HE MIDDLE LANE IN STOP AND GO TRAFFIC, AND THE CAR ALMOST STALLED OUT ON ME IN THE MIDDLE LANE, AND THEN WHEN I HIT THE GAS, IT ACCELERATED AND I ALMOST SLAMMED INTO THE CAR IN FRONT OF ME. I HAVE BEEN DRIVING FOR 30 YEARS AND THIS IS THE WORST CAR I HAVE EVER DRIVEN. IT IS A DEATH TRAP AND HYUNDAI WONT DO ANYTHING TO CORRECT THE ISSUE. I DONT WANT TO DRIVE MY 12 YEAR OLD DAUGHTER IN IT- BUT THEY WONT HELP ME. TODAY, MY BATTERY DIED IN THE CAR, SO I HAD TO GET A TOW TRUCK TO JUMP IT AND TOW IT TO THE DEALERSHIP. IT IS ONLY 2 1/2 YEARS OLD!!! THESE MODELS ARE UNSAFE!!
Additional Notes:
WHEN YOU COME TO A SLOW STOP, AND THEN GO TO ACCELERATE AGAIN, THE CAR FEELS LIKE IT ABOUT TO STALL- THEN WHEN YOU PRESS ON THE GAS, THERE IS A LONG LAG BEFORE THE CAR GAINS ANY MOMENTUM TO MOVE AGAIN. I WAS ALMOST IN A MAJOR CAR ACCIDENT AT AN INTERSECTION WITH MY DAUGHTER IN THE CAR. THE DEALERSHIP KEEPS TELLING ME IT IS A DUAL CLUTCH, BUT THIS IS WAY WORSE THAN A DUAL CLUTCH. I WAS DRIVING ON A MAJOR INTERSTATE LAST WEEK, INT HE MIDDLE LANE IN STOP AND GO TRAFFIC, AND THE CAR ALMOST STALLED OUT ON ME IN THE MIDDLE LANE, AND THEN WHEN I HIT THE GAS, IT ACCELERATED AND I ALMOST SLAMMED INTO THE CAR IN FRONT OF ME. I HAVE BEEN DRIVING FOR 30 YEARS AND THIS IS THE WORST CAR I HAVE EVER DRIVEN. IT IS A DEATH TRAP AND HYUNDAI WONT DO ANYTHING TO CORRECT THE ISSUE. I DONT WANT TO DRIVE MY 12 YEAR OLD DAUGHTER IN IT- BUT THEY WONT HELP ME. TODAY, MY BATTERY DIED IN THE CAR, SO I HAD TO GET A TOW TRUCK TO JUMP IT AND TOW IT TO THE DEALERSHIP. IT IS ONLY 2 1/2 YEARS OLD!!! THESE MODELS ARE UNSAFE!!
Mfg Campaign: 11173540
Recall Date: Feb 1, 2019
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
AS I WAS DRIVING, THE CAR BEGAN TO SLOW DOWN SO I PULLED OVER AND THE ENGINE TURNED OFF. IT WOULDN'T TURN BACK ON. LIGHTS, RADIO, HEAT-ALL WORKING BUT THE ENGINE DOESN'T START. WE HAVE IT TOWED TO THE DEALER AND THEY SAY THE ENGINE SEIZED UP ON US. IT WILL BE REPLACED BECAUSE IT IS UNDER WARRANTY BUT IT WILL TAKE 1-2 MONTHS FOR A NEW ONE TO COME IN. APPARENTLY HYUNDAI IS AWARE OF THE ISSUE AND IS REDESIGNING THE ENGINES TO FIX THE PROBLEM. HOW MANY TIMES DOES THIS HAVE TO HAPPEN BEFORE THEY ARE RECALLED? WHAT IF YOU ARE ON THE HIGHWAY AND YOUR CAR SHUTS OFF? NO PRIOR WARNING, NOTHING. THEY TRIED TO GIVE US THE SAME BOLOGNA ABOUT ENGINE MAINTENANCE AND OIL CHANGES. THIS IS A SERIOUS DESIGN FLAW.
Corrective Action:
AS I WAS DRIVING, THE CAR BEGAN TO SLOW DOWN SO I PULLED OVER AND THE ENGINE TURNED OFF. IT WOULDN'T TURN BACK ON. LIGHTS, RADIO, HEAT-ALL WORKING BUT THE ENGINE DOESN'T START. WE HAVE IT TOWED TO THE DEALER AND THEY SAY THE ENGINE SEIZED UP ON US. IT WILL BE REPLACED BECAUSE IT IS UNDER WARRANTY BUT IT WILL TAKE 1-2 MONTHS FOR A NEW ONE TO COME IN. APPARENTLY HYUNDAI IS AWARE OF THE ISSUE AND IS REDESIGNING THE ENGINES TO FIX THE PROBLEM. HOW MANY TIMES DOES THIS HAVE TO HAPPEN BEFORE THEY ARE RECALLED? WHAT IF YOU ARE ON THE HIGHWAY AND YOUR CAR SHUTS OFF? NO PRIOR WARNING, NOTHING. THEY TRIED TO GIVE US THE SAME BOLOGNA ABOUT ENGINE MAINTENANCE AND OIL CHANGES. THIS IS A SERIOUS DESIGN FLAW.
Additional Notes:
AS I WAS DRIVING, THE CAR BEGAN TO SLOW DOWN SO I PULLED OVER AND THE ENGINE TURNED OFF. IT WOULDN'T TURN BACK ON. LIGHTS, RADIO, HEAT-ALL WORKING BUT THE ENGINE DOESN'T START. WE HAVE IT TOWED TO THE DEALER AND THEY SAY THE ENGINE SEIZED UP ON US. IT WILL BE REPLACED BECAUSE IT IS UNDER WARRANTY BUT IT WILL TAKE 1-2 MONTHS FOR A NEW ONE TO COME IN. APPARENTLY HYUNDAI IS AWARE OF THE ISSUE AND IS REDESIGNING THE ENGINES TO FIX THE PROBLEM. HOW MANY TIMES DOES THIS HAVE TO HAPPEN BEFORE THEY ARE RECALLED? WHAT IF YOU ARE ON THE HIGHWAY AND YOUR CAR SHUTS OFF? NO PRIOR WARNING, NOTHING. THEY TRIED TO GIVE US THE SAME BOLOGNA ABOUT ENGINE MAINTENANCE AND OIL CHANGES. THIS IS A SERIOUS DESIGN FLAW.
Mfg Campaign: 11173612
Recall Date: Feb 1, 2019
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
STARTING OUT FROM A COMPLETE SROP THE ENGINE OR TRANMISSION HESITATES, THEN FIRES UP QUICKLY PROPELLING YOU FORWARD. IT HAS CAUSED NEAR MISSES WHEN WE PULL OUT INTO TRAFFIC. WE PURCHASED THE CAR NEW IN LATE DEC 2016 AND RETURNED TO DEALER 3 MONTHS LATER REPORTING THIS ISSUE. ITS BEEN BACK 3 TIMES TOTAL. NOW I'M READING THAT HYUNDAI HAS BEEN AWARE OF THIS PROBLEM AND REFUSES TO GIVE ANY RELIEF TO OWNERS OF THE TUSCONS AND OTHER CROSSOVERS HAVING THE SAME PROBLEMS. IT IS A SERIOUS SAFETY HAZARD GUARANTEED TO SERIOUSLY INJUE, MAME OR KILL PEOPLE. I SEE COMPLAINTS FROM ALL OVER THE U.S., SO ITS NOT SOMETHING WEATHER RELATED OR ALTITUDE RELATED AS OTHERS HAVE BEEN TOLD BY THEIR DEALERS SERVICE DEPTS.
Corrective Action:
STARTING OUT FROM A COMPLETE SROP THE ENGINE OR TRANMISSION HESITATES, THEN FIRES UP QUICKLY PROPELLING YOU FORWARD. IT HAS CAUSED NEAR MISSES WHEN WE PULL OUT INTO TRAFFIC. WE PURCHASED THE CAR NEW IN LATE DEC 2016 AND RETURNED TO DEALER 3 MONTHS LATER REPORTING THIS ISSUE. ITS BEEN BACK 3 TIMES TOTAL. NOW I'M READING THAT HYUNDAI HAS BEEN AWARE OF THIS PROBLEM AND REFUSES TO GIVE ANY RELIEF TO OWNERS OF THE TUSCONS AND OTHER CROSSOVERS HAVING THE SAME PROBLEMS. IT IS A SERIOUS SAFETY HAZARD GUARANTEED TO SERIOUSLY INJUE, MAME OR KILL PEOPLE. I SEE COMPLAINTS FROM ALL OVER THE U.S., SO ITS NOT SOMETHING WEATHER RELATED OR ALTITUDE RELATED AS OTHERS HAVE BEEN TOLD BY THEIR DEALERS SERVICE DEPTS.
Additional Notes:
STARTING OUT FROM A COMPLETE SROP THE ENGINE OR TRANMISSION HESITATES, THEN FIRES UP QUICKLY PROPELLING YOU FORWARD. IT HAS CAUSED NEAR MISSES WHEN WE PULL OUT INTO TRAFFIC. WE PURCHASED THE CAR NEW IN LATE DEC 2016 AND RETURNED TO DEALER 3 MONTHS LATER REPORTING THIS ISSUE. ITS BEEN BACK 3 TIMES TOTAL. NOW I'M READING THAT HYUNDAI HAS BEEN AWARE OF THIS PROBLEM AND REFUSES TO GIVE ANY RELIEF TO OWNERS OF THE TUSCONS AND OTHER CROSSOVERS HAVING THE SAME PROBLEMS. IT IS A SERIOUS SAFETY HAZARD GUARANTEED TO SERIOUSLY INJUE, MAME OR KILL PEOPLE. I SEE COMPLAINTS FROM ALL OVER THE U.S., SO ITS NOT SOMETHING WEATHER RELATED OR ALTITUDE RELATED AS OTHERS HAVE BEEN TOLD BY THEIR DEALERS SERVICE DEPTS.
Mfg Campaign: 11172743
Recall Date: Jan 29, 2019
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
2017 HYUNDAI TUSCON LIMITED.....WHEN ACCELERATING FROM A STOP THE VEHICLE LAGS AS THOUGH IT IS ABOUT TO STALL, SOMETIMES WITH NO ACCELERATION WHEN PUSHING ON THE GAS PEDDLE. EVERYTIME I GET MY CAR SERVICED I HAVE DISCUSSED THIS WITH THE SERVICE DEPARTMENT, THEY HAVE HAD 3 DIFFERENT EMPLOYEES DRIVE IT & CONTINUE TO TRY TO EXPLAIN IT AS THE DUAL TRANSMISSION. RECENTLY ENTERING ON THE FREEWAY MY VEHICLE JOLTED &DIED WITH NO POWER I WAS ABLE TO COAST TO THE SIDE OF THE ROAD BARELY MAKING IT OUT OF THE WAY OF A TRUCK THAT WAS SPEEDING UP BEHIND ME. THE WARNING LIGHT ILLUMINTED THE 'MALFUNCTION INDICATOR LIGHT' THIS COULD POTENTIALLY BE A CATALYTIC CONVERTER PROBLEM. TOWED VEHICLE TO DEALERSHIP & THEY SAID IT WAS A TCU SOFTWARE UPDATE. THE NEXT DAY DROVE LESS THAN A MILE TO CAR WASH, TURNED CAR OFF & WHEN I WENT TO TURN BACK ON NOTHING NO LIGHTS, NO NOISE, NOTHING AFTER ABOUT 15-20 MIN. CAR STARTED UP. THE VEHICLE IS ONLY 2 YEARS OLD & I DONT FEEL COMFORTABLE THAT IT WONT DIE OUT PUTTING MYSELF OR PASSANGERS IN DANGER OR LEAVING ME STRANDED. HYUNDAI SERVICE REPRESENTATIVES NO HELP AT ALL.
Corrective Action:
2017 HYUNDAI TUSCON LIMITED.....WHEN ACCELERATING FROM A STOP THE VEHICLE LAGS AS THOUGH IT IS ABOUT TO STALL, SOMETIMES WITH NO ACCELERATION WHEN PUSHING ON THE GAS PEDDLE. EVERYTIME I GET MY CAR SERVICED I HAVE DISCUSSED THIS WITH THE SERVICE DEPARTMENT, THEY HAVE HAD 3 DIFFERENT EMPLOYEES DRIVE IT & CONTINUE TO TRY TO EXPLAIN IT AS THE DUAL TRANSMISSION. RECENTLY ENTERING ON THE FREEWAY MY VEHICLE JOLTED &DIED WITH NO POWER I WAS ABLE TO COAST TO THE SIDE OF THE ROAD BARELY MAKING IT OUT OF THE WAY OF A TRUCK THAT WAS SPEEDING UP BEHIND ME. THE WARNING LIGHT ILLUMINTED THE 'MALFUNCTION INDICATOR LIGHT' THIS COULD POTENTIALLY BE A CATALYTIC CONVERTER PROBLEM. TOWED VEHICLE TO DEALERSHIP & THEY SAID IT WAS A TCU SOFTWARE UPDATE. THE NEXT DAY DROVE LESS THAN A MILE TO CAR WASH, TURNED CAR OFF & WHEN I WENT TO TURN BACK ON NOTHING NO LIGHTS, NO NOISE, NOTHING AFTER ABOUT 15-20 MIN. CAR STARTED UP. THE VEHICLE IS ONLY 2 YEARS OLD & I DONT FEEL COMFORTABLE THAT IT WONT DIE OUT PUTTING MYSELF OR PASSANGERS IN DANGER OR LEAVING ME STRANDED. HYUNDAI SERVICE REPRESENTATIVES NO HELP AT ALL.
Additional Notes:
2017 HYUNDAI TUSCON LIMITED.....WHEN ACCELERATING FROM A STOP THE VEHICLE LAGS AS THOUGH IT IS ABOUT TO STALL, SOMETIMES WITH NO ACCELERATION WHEN PUSHING ON THE GAS PEDDLE. EVERYTIME I GET MY CAR SERVICED I HAVE DISCUSSED THIS WITH THE SERVICE DEPARTMENT, THEY HAVE HAD 3 DIFFERENT EMPLOYEES DRIVE IT & CONTINUE TO TRY TO EXPLAIN IT AS THE DUAL TRANSMISSION. RECENTLY ENTERING ON THE FREEWAY MY VEHICLE JOLTED &DIED WITH NO POWER I WAS ABLE TO COAST TO THE SIDE OF THE ROAD BARELY MAKING IT OUT OF THE WAY OF A TRUCK THAT WAS SPEEDING UP BEHIND ME. THE WARNING LIGHT ILLUMINTED THE 'MALFUNCTION INDICATOR LIGHT' THIS COULD POTENTIALLY BE A CATALYTIC CONVERTER PROBLEM. TOWED VEHICLE TO DEALERSHIP & THEY SAID IT WAS A TCU SOFTWARE UPDATE. THE NEXT DAY DROVE LESS THAN A MILE TO CAR WASH, TURNED CAR OFF & WHEN I WENT TO TURN BACK ON NOTHING NO LIGHTS, NO NOISE, NOTHING AFTER ABOUT 15-20 MIN. CAR STARTED UP. THE VEHICLE IS ONLY 2 YEARS OLD & I DONT FEEL COMFORTABLE THAT IT WONT DIE OUT PUTTING MYSELF OR PASSANGERS IN DANGER OR LEAVING ME STRANDED. HYUNDAI SERVICE REPRESENTATIVES NO HELP AT ALL.
Mfg Campaign: 11172428
Recall Date: Jan 27, 2019
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
VEHICLE WAS STATIONERY. IN SOME CASES IS DIFFICULT TO START THE ENGINE BECAUSE THE BRAKE PEDAL IS VERY HARD (ALMOST ROCK SOLID), DRIVER MUST PRESS HARDER THE BRAKE PEDAL TO MAKE THE VEHICLE START (SMART KEY PROCEDURE). IF VEHICLE DOESN'T DETECT THE DRIVER'S FOOT IN PRESSING THE BRAKE PEDAL, THE ENGINE WILL NOT START AND IGNITION SWITCH WILL GO TO ACC OR ON POSITION. EVENTS OCCURRED IN 01/24/2019 AND DEALERSHIP (CALLED 01/25/2019) WANTS TO INSPECT THE VEHICLE IN FEBRUARY 15,2019 BECAUSE THEY ARE FULL UNTIL THAT DATE.
Corrective Action:
VEHICLE WAS STATIONERY. IN SOME CASES IS DIFFICULT TO START THE ENGINE BECAUSE THE BRAKE PEDAL IS VERY HARD (ALMOST ROCK SOLID), DRIVER MUST PRESS HARDER THE BRAKE PEDAL TO MAKE THE VEHICLE START (SMART KEY PROCEDURE). IF VEHICLE DOESN'T DETECT THE DRIVER'S FOOT IN PRESSING THE BRAKE PEDAL, THE ENGINE WILL NOT START AND IGNITION SWITCH WILL GO TO ACC OR ON POSITION. EVENTS OCCURRED IN 01/24/2019 AND DEALERSHIP (CALLED 01/25/2019) WANTS TO INSPECT THE VEHICLE IN FEBRUARY 15,2019 BECAUSE THEY ARE FULL UNTIL THAT DATE.
Additional Notes:
VEHICLE WAS STATIONERY. IN SOME CASES IS DIFFICULT TO START THE ENGINE BECAUSE THE BRAKE PEDAL IS VERY HARD (ALMOST ROCK SOLID), DRIVER MUST PRESS HARDER THE BRAKE PEDAL TO MAKE THE VEHICLE START (SMART KEY PROCEDURE). IF VEHICLE DOESN'T DETECT THE DRIVER'S FOOT IN PRESSING THE BRAKE PEDAL, THE ENGINE WILL NOT START AND IGNITION SWITCH WILL GO TO ACC OR ON POSITION. EVENTS OCCURRED IN 01/24/2019 AND DEALERSHIP (CALLED 01/25/2019) WANTS TO INSPECT THE VEHICLE IN FEBRUARY 15,2019 BECAUSE THEY ARE FULL UNTIL THAT DATE.
Mfg Campaign: 11172207
Recall Date: Jan 25, 2019
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
VEHICLE WAS STATIONERY. IN SOME CASES IS DIFFICULT TO START THE ENGINE BECAUSE THE BRAKE PEDAL IS VERY HARD (ALMOST ROCK SOLID), DRIVER MUST PRESS HARDER THE BRAKE PEDAL TO MAKE THE VEHICLE START (SMART KEY PROCEDURE). IF VEHICLE DOESN'T DETECT THE DRIVER'S FOOT IN PRESSING THE BRAKE PEDAL, THE ENGINE WILL NOT START AND IGNITION SWITCH WILL GO TO ACC OR ON POSITION. EVENTS OCCURRED IN 01/24/2019 AND DEALERSHIP (CALLED 01/25/2019) WANTS TO INSPECT THE VEHICLE IN FEBRUARY 15,2019 BECAUSE THEY ARE FULL UNTIL THAT DATE.
Corrective Action:
VEHICLE WAS STATIONERY. IN SOME CASES IS DIFFICULT TO START THE ENGINE BECAUSE THE BRAKE PEDAL IS VERY HARD (ALMOST ROCK SOLID), DRIVER MUST PRESS HARDER THE BRAKE PEDAL TO MAKE THE VEHICLE START (SMART KEY PROCEDURE). IF VEHICLE DOESN'T DETECT THE DRIVER'S FOOT IN PRESSING THE BRAKE PEDAL, THE ENGINE WILL NOT START AND IGNITION SWITCH WILL GO TO ACC OR ON POSITION. EVENTS OCCURRED IN 01/24/2019 AND DEALERSHIP (CALLED 01/25/2019) WANTS TO INSPECT THE VEHICLE IN FEBRUARY 15,2019 BECAUSE THEY ARE FULL UNTIL THAT DATE.
Additional Notes:
VEHICLE WAS STATIONERY. IN SOME CASES IS DIFFICULT TO START THE ENGINE BECAUSE THE BRAKE PEDAL IS VERY HARD (ALMOST ROCK SOLID), DRIVER MUST PRESS HARDER THE BRAKE PEDAL TO MAKE THE VEHICLE START (SMART KEY PROCEDURE). IF VEHICLE DOESN'T DETECT THE DRIVER'S FOOT IN PRESSING THE BRAKE PEDAL, THE ENGINE WILL NOT START AND IGNITION SWITCH WILL GO TO ACC OR ON POSITION. EVENTS OCCURRED IN 01/24/2019 AND DEALERSHIP (CALLED 01/25/2019) WANTS TO INSPECT THE VEHICLE IN FEBRUARY 15,2019 BECAUSE THEY ARE FULL UNTIL THAT DATE.
Mfg Campaign: 11172207
Recall Date: Jan 25, 2019
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
IN SOME CASES WHEN THE ENGINE IS HOT TURNED OFF AND IS RESTARTED IN A SHORT PERIOD OF TIME (1/2 HR.), A TICKING LIFTER (NOISY LIFTER) CAN BE HEARD. THE OIL LEVEL AND VISCOSITY IS CORRECT. ENGINE IS THE 2.0L (NU GDI 2.0L DOHC). ALWAYS CHECKING THE OIL IN THE ENGINE AFTER THE FAILURES OF HYUNDAI/KIA ENGINES.
Corrective Action:
IN SOME CASES WHEN THE ENGINE IS HOT TURNED OFF AND IS RESTARTED IN A SHORT PERIOD OF TIME (1/2 HR.), A TICKING LIFTER (NOISY LIFTER) CAN BE HEARD. THE OIL LEVEL AND VISCOSITY IS CORRECT. ENGINE IS THE 2.0L (NU GDI 2.0L DOHC). ALWAYS CHECKING THE OIL IN THE ENGINE AFTER THE FAILURES OF HYUNDAI/KIA ENGINES.
Additional Notes:
IN SOME CASES WHEN THE ENGINE IS HOT TURNED OFF AND IS RESTARTED IN A SHORT PERIOD OF TIME (1/2 HR.), A TICKING LIFTER (NOISY LIFTER) CAN BE HEARD. THE OIL LEVEL AND VISCOSITY IS CORRECT. ENGINE IS THE 2.0L (NU GDI 2.0L DOHC). ALWAYS CHECKING THE OIL IN THE ENGINE AFTER THE FAILURES OF HYUNDAI/KIA ENGINES.
Mfg Campaign: 11172209
Recall Date: Jan 25, 2019
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
THIS CAR WORKED FINE UNTIL IT DIED ON THE FREEWAY AT 60 MILES PER HOUR ONE EVENING. I WAS ABLE TO RESTART IT AND MAD IT 3 MORE MILES TO HOME. NEXT DAY IT WOULD NOT START AND WAS TOWED TO DEALER AND DEALER SAYS THE ENGINE IS BAD AND OIL IS SLUDGY DUE TO LACK OF MAINTENANCE AND IT IS NOT COVERED UNDER WARRANTY. CAR HAS 30,000 MILES AND HAS HAD 4 OIL CHANGES AND WAS DUE FOR NEXT OIL CHANGE.
Corrective Action:
THIS CAR WORKED FINE UNTIL IT DIED ON THE FREEWAY AT 60 MILES PER HOUR ONE EVENING. I WAS ABLE TO RESTART IT AND MAD IT 3 MORE MILES TO HOME. NEXT DAY IT WOULD NOT START AND WAS TOWED TO DEALER AND DEALER SAYS THE ENGINE IS BAD AND OIL IS SLUDGY DUE TO LACK OF MAINTENANCE AND IT IS NOT COVERED UNDER WARRANTY. CAR HAS 30,000 MILES AND HAS HAD 4 OIL CHANGES AND WAS DUE FOR NEXT OIL CHANGE.
Additional Notes:
THIS CAR WORKED FINE UNTIL IT DIED ON THE FREEWAY AT 60 MILES PER HOUR ONE EVENING. I WAS ABLE TO RESTART IT AND MAD IT 3 MORE MILES TO HOME. NEXT DAY IT WOULD NOT START AND WAS TOWED TO DEALER AND DEALER SAYS THE ENGINE IS BAD AND OIL IS SLUDGY DUE TO LACK OF MAINTENANCE AND IT IS NOT COVERED UNDER WARRANTY. CAR HAS 30,000 MILES AND HAS HAD 4 OIL CHANGES AND WAS DUE FOR NEXT OIL CHANGE.
Mfg Campaign: 11171387
Recall Date: Jan 22, 2019
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT LEASES A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE TRANSMISSION WAS FAILING. THE VEHICLE WAS TAKEN TO PRIME HYUNDAI SOUTH (1022 HINGHAM ST, ROCKLAND, MA 02370, (617) 774-1300) FOR REPAIRS. AFTER THE REPAIR, THE TRANSMISSION CONTINUED TO SLIP AND THE VEHICLE SPUTTERED WHEN GOING INTO GEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING AND THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE MANUFACTURER STATED THAT THEY WOULD CALL THE CONTACT BACK IN THE NEAR FUTURE. THE FAILURE MILEAGE WAS 18,000.
Corrective Action:
TL* THE CONTACT LEASES A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE TRANSMISSION WAS FAILING. THE VEHICLE WAS TAKEN TO PRIME HYUNDAI SOUTH (1022 HINGHAM ST, ROCKLAND, MA 02370, (617) 774-1300) FOR REPAIRS. AFTER THE REPAIR, THE TRANSMISSION CONTINUED TO SLIP AND THE VEHICLE SPUTTERED WHEN GOING INTO GEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING AND THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE MANUFACTURER STATED THAT THEY WOULD CALL THE CONTACT BACK IN THE NEAR FUTURE. THE FAILURE MILEAGE WAS 18,000.
Additional Notes:
TL* THE CONTACT LEASES A 2017 HYUNDAI TUCSON. THE CONTACT STATED THAT THE TRANSMISSION WAS FAILING. THE VEHICLE WAS TAKEN TO PRIME HYUNDAI SOUTH (1022 HINGHAM ST, ROCKLAND, MA 02370, (617) 774-1300) FOR REPAIRS. AFTER THE REPAIR, THE TRANSMISSION CONTINUED TO SLIP AND THE VEHICLE SPUTTERED WHEN GOING INTO GEAR. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR DIAGNOSTIC TESTING AND THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED AND PROVIDED A CASE NUMBER. THE MANUFACTURER STATED THAT THEY WOULD CALL THE CONTACT BACK IN THE NEAR FUTURE. THE FAILURE MILEAGE WAS 18,000.
Mfg Campaign: 11170731
Recall Date: Jan 18, 2019
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE DRIVING 60 MPH, THE VEHICLE WOULD DOWNSHIFT INTO LOW GEAR ON ITS OWN. ALSO, WHEN ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SPORT DURST AUTOMOTIVE (4511 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (877) 262-3223) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE DEALER STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES, BUT THE DEALER COULD NOT DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 13622118. THE APPROXIMATE FAILURE MILEAGE WAS 805. *DT*JB *BF
Corrective Action:
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE DRIVING 60 MPH, THE VEHICLE WOULD DOWNSHIFT INTO LOW GEAR ON ITS OWN. ALSO, WHEN ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SPORT DURST AUTOMOTIVE (4511 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (877) 262-3223) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE DEALER STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES, BUT THE DEALER COULD NOT DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 13622118. THE APPROXIMATE FAILURE MILEAGE WAS 805. *DT*JB *BF
Additional Notes:
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE DRIVING 60 MPH, THE VEHICLE WOULD DOWNSHIFT INTO LOW GEAR ON ITS OWN. ALSO, WHEN ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SPORT DURST AUTOMOTIVE (4511 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (877) 262-3223) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE DEALER STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES, BUT THE DEALER COULD NOT DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 13622118. THE APPROXIMATE FAILURE MILEAGE WAS 805. *DT*JB *BF
Mfg Campaign: 11170620
Recall Date: Jan 17, 2019
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE DRIVING 60 MPH, THE VEHICLE WOULD DOWNSHIFT INTO LOW GEAR ON ITS OWN. ALSO, WHEN ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SPORT DURST AUTOMOTIVE (4511 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (877) 262-3223) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE DEALER STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES, BUT THE DEALER COULD NOT DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 13622118. THE APPROXIMATE FAILURE MILEAGE WAS 805. *DT*JB *BF
Corrective Action:
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE DRIVING 60 MPH, THE VEHICLE WOULD DOWNSHIFT INTO LOW GEAR ON ITS OWN. ALSO, WHEN ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SPORT DURST AUTOMOTIVE (4511 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (877) 262-3223) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE DEALER STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES, BUT THE DEALER COULD NOT DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 13622118. THE APPROXIMATE FAILURE MILEAGE WAS 805. *DT*JB *BF
Additional Notes:
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE DRIVING 60 MPH, THE VEHICLE WOULD DOWNSHIFT INTO LOW GEAR ON ITS OWN. ALSO, WHEN ATTEMPTING TO DRIVE THE VEHICLE, IT FAILED TO START. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SPORT DURST AUTOMOTIVE (4511 DURHAM-CHAPEL HILL BLVD, DURHAM, NC 27707, (877) 262-3223) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE FOUND. THE DEALER STATED THAT THE VEHICLE WAS PERFORMING AS DESIGNED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FAILURE RECURRED THREE TIMES, BUT THE DEALER COULD NOT DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: 13622118. THE APPROXIMATE FAILURE MILEAGE WAS 805. *DT*JB *BF
Mfg Campaign: 11170620
Recall Date: Jan 17, 2019
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
WHILE DRIVING I HAVE NOTICED THAT WHEN I BEGIN TO ACCELERATE AFTER A COMPLETE STOP MY CAR JERKS FORWARD AND DOESN'T CATCH. IT'S ALMOST AS IF THE VEHICLE STALLS BEFORE MOVING FORWARD, THIS HAPPENS WHEN MOVING FORWARD OR REVERSING FROM A COMPLETE STOP. I HAVEN'T BEEN ABLE TO GET A RESPONSE TO THE ISSUE FROM THE DEALERSHIP THOUGH I'VE LET THEM KNOW THERE IS AN ISSUE MULTIPLE TIMES OVER THE PAST 3 MONTHS.
Corrective Action:
WHILE DRIVING I HAVE NOTICED THAT WHEN I BEGIN TO ACCELERATE AFTER A COMPLETE STOP MY CAR JERKS FORWARD AND DOESN'T CATCH. IT'S ALMOST AS IF THE VEHICLE STALLS BEFORE MOVING FORWARD, THIS HAPPENS WHEN MOVING FORWARD OR REVERSING FROM A COMPLETE STOP. I HAVEN'T BEEN ABLE TO GET A RESPONSE TO THE ISSUE FROM THE DEALERSHIP THOUGH I'VE LET THEM KNOW THERE IS AN ISSUE MULTIPLE TIMES OVER THE PAST 3 MONTHS.
Additional Notes:
WHILE DRIVING I HAVE NOTICED THAT WHEN I BEGIN TO ACCELERATE AFTER A COMPLETE STOP MY CAR JERKS FORWARD AND DOESN'T CATCH. IT'S ALMOST AS IF THE VEHICLE STALLS BEFORE MOVING FORWARD, THIS HAPPENS WHEN MOVING FORWARD OR REVERSING FROM A COMPLETE STOP. I HAVEN'T BEEN ABLE TO GET A RESPONSE TO THE ISSUE FROM THE DEALERSHIP THOUGH I'VE LET THEM KNOW THERE IS AN ISSUE MULTIPLE TIMES OVER THE PAST 3 MONTHS.
Mfg Campaign: 11166477
Recall Date: Jan 11, 2019
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
WHILE DRIVING I HAVE NOTICED THAT WHEN I BEGIN TO ACCELERATE AFTER A COMPLETE STOP MY CAR JERKS FORWARD AND DOESN'T CATCH. IT'S ALMOST AS IF THE VEHICLE STALLS BEFORE MOVING FORWARD, THIS HAPPENS WHEN MOVING FORWARD OR REVERSING FROM A COMPLETE STOP. I HAVEN'T BEEN ABLE TO GET A RESPONSE TO THE ISSUE FROM THE DEALERSHIP THOUGH I'VE LET THEM KNOW THERE IS AN ISSUE MULTIPLE TIMES OVER THE PAST 3 MONTHS.
Corrective Action:
WHILE DRIVING I HAVE NOTICED THAT WHEN I BEGIN TO ACCELERATE AFTER A COMPLETE STOP MY CAR JERKS FORWARD AND DOESN'T CATCH. IT'S ALMOST AS IF THE VEHICLE STALLS BEFORE MOVING FORWARD, THIS HAPPENS WHEN MOVING FORWARD OR REVERSING FROM A COMPLETE STOP. I HAVEN'T BEEN ABLE TO GET A RESPONSE TO THE ISSUE FROM THE DEALERSHIP THOUGH I'VE LET THEM KNOW THERE IS AN ISSUE MULTIPLE TIMES OVER THE PAST 3 MONTHS.
Additional Notes:
WHILE DRIVING I HAVE NOTICED THAT WHEN I BEGIN TO ACCELERATE AFTER A COMPLETE STOP MY CAR JERKS FORWARD AND DOESN'T CATCH. IT'S ALMOST AS IF THE VEHICLE STALLS BEFORE MOVING FORWARD, THIS HAPPENS WHEN MOVING FORWARD OR REVERSING FROM A COMPLETE STOP. I HAVEN'T BEEN ABLE TO GET A RESPONSE TO THE ISSUE FROM THE DEALERSHIP THOUGH I'VE LET THEM KNOW THERE IS AN ISSUE MULTIPLE TIMES OVER THE PAST 3 MONTHS.
Mfg Campaign: 11166477
Recall Date: Jan 11, 2019
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
WHILE DRIVING I HAVE NOTICED THAT WHEN I BEGIN TO ACCELERATE AFTER A COMPLETE STOP MY CAR JERKS FORWARD AND DOESN'T CATCH. IT'S ALMOST AS IF THE VEHICLE STALLS BEFORE MOVING FORWARD, THIS HAPPENS WHEN MOVING FORWARD OR REVERSING FROM A COMPLETE STOP. I HAVEN'T BEEN ABLE TO GET A RESPONSE TO THE ISSUE FROM THE DEALERSHIP THOUGH I'VE LET THEM KNOW THERE IS AN ISSUE MULTIPLE TIMES OVER THE PAST 3 MONTHS.
Corrective Action:
WHILE DRIVING I HAVE NOTICED THAT WHEN I BEGIN TO ACCELERATE AFTER A COMPLETE STOP MY CAR JERKS FORWARD AND DOESN'T CATCH. IT'S ALMOST AS IF THE VEHICLE STALLS BEFORE MOVING FORWARD, THIS HAPPENS WHEN MOVING FORWARD OR REVERSING FROM A COMPLETE STOP. I HAVEN'T BEEN ABLE TO GET A RESPONSE TO THE ISSUE FROM THE DEALERSHIP THOUGH I'VE LET THEM KNOW THERE IS AN ISSUE MULTIPLE TIMES OVER THE PAST 3 MONTHS.
Additional Notes:
WHILE DRIVING I HAVE NOTICED THAT WHEN I BEGIN TO ACCELERATE AFTER A COMPLETE STOP MY CAR JERKS FORWARD AND DOESN'T CATCH. IT'S ALMOST AS IF THE VEHICLE STALLS BEFORE MOVING FORWARD, THIS HAPPENS WHEN MOVING FORWARD OR REVERSING FROM A COMPLETE STOP. I HAVEN'T BEEN ABLE TO GET A RESPONSE TO THE ISSUE FROM THE DEALERSHIP THOUGH I'VE LET THEM KNOW THERE IS AN ISSUE MULTIPLE TIMES OVER THE PAST 3 MONTHS.
Mfg Campaign: 11166477
Recall Date: Jan 11, 2019
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE DRIVING AT LOW SPEEDS, THE BRAKES SEIZED AND AN ABNORMAL GRINDING NOISE WAS HEARD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED AS DESIGNED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 94,050.
Corrective Action:
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE DRIVING AT LOW SPEEDS, THE BRAKES SEIZED AND AN ABNORMAL GRINDING NOISE WAS HEARD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED AS DESIGNED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 94,050.
Additional Notes:
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE DRIVING AT LOW SPEEDS, THE BRAKES SEIZED AND AN ABNORMAL GRINDING NOISE WAS HEARD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT OPERATED AS DESIGNED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 94,050.
Mfg Campaign: 11166285
Recall Date: Jan 10, 2019
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE THE VEHICLE WAS AT AN INTERSECTION, THE GEAR SHIFTED INTO NEUTRAL AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE GEAR SHIFTED VARIOUS TIMES AND CAUSED THE VEHICLE TO ACCELERATE. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER (KEARNY MESA HYUNDAI, 4797 CONVOY ST, SAN DIEGO, CA 92111, (858) 278-7100) TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. THE VIN WAS INVALID. *DT CONSUMER STATED SAME EXACT PROBLEM THAT OCCURRED IN 2015 RECALL HAPPENED IN 2016. MANUFACTURER IS NOT ACCEPTING RESPONSIBLE FOR THIS DEFECT. *JB
Corrective Action:
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE THE VEHICLE WAS AT AN INTERSECTION, THE GEAR SHIFTED INTO NEUTRAL AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE GEAR SHIFTED VARIOUS TIMES AND CAUSED THE VEHICLE TO ACCELERATE. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER (KEARNY MESA HYUNDAI, 4797 CONVOY ST, SAN DIEGO, CA 92111, (858) 278-7100) TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. THE VIN WAS INVALID. *DT CONSUMER STATED SAME EXACT PROBLEM THAT OCCURRED IN 2015 RECALL HAPPENED IN 2016. MANUFACTURER IS NOT ACCEPTING RESPONSIBLE FOR THIS DEFECT. *JB
Additional Notes:
TL* THE CONTACT OWNS A 2017 HYUNDAI TUCSON. WHILE THE VEHICLE WAS AT AN INTERSECTION, THE GEAR SHIFTED INTO NEUTRAL AND THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT STATED THAT THE GEAR SHIFTED VARIOUS TIMES AND CAUSED THE VEHICLE TO ACCELERATE. THE CONTACT SCHEDULED AN APPOINTMENT WITH THE DEALER (KEARNY MESA HYUNDAI, 4797 CONVOY ST, SAN DIEGO, CA 92111, (858) 278-7100) TO HAVE THE VEHICLE DIAGNOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000. THE VIN WAS INVALID. *DT CONSUMER STATED SAME EXACT PROBLEM THAT OCCURRED IN 2015 RECALL HAPPENED IN 2016. MANUFACTURER IS NOT ACCEPTING RESPONSIBLE FOR THIS DEFECT. *JB
Mfg Campaign: 11164226
Recall Date: Dec 31, 2018
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