Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 208
Recall Date: Aug 6, 2021
Consumer Complaints
438 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My car is part of a campaign due to rod-bearing failure where the engine experiences problems such as complete failure, vibrating, hesitating, engine light on, and oil light on. I've been communicating with Hyundai who is not helping me with this issue. I was advised by them to continue driving the car "until the engine seizes", or I hear "a loud knocking noise". Upon inspection, three local Hyundai employees "agreed 100%" I need a new engine. However, per these employees Hyundai Corporate will not approve the replacement even though the vehicle is constantly experiencing the above symptoms above, simply because there is not a "loud knocking noise" coming from the engine. Even though ALL the other issues are present. This is very unsafe. I have a minor child I take to school daily, for an advisor to advise to drive the vehicle until "the engine seizes" is extremely dangerous, especially when they are aware my VIN is associated with engine replacement. My car exhibits symptoms of a rod-bearing failure and this multi-billion dollar company is taking advantage of hard-working urban mothers, by turning a blind eye and trying to require me to pay thousands of dollars up front for a problem THEY created by selling a vehicle with faulty engine. Again, the technicians indicated i in fact do need the engine replaced, but that Hyundai Corporate will require me to pay for a diagnostic test, rod-bearing test, and engine compression test because Corporate does not take their word for it. The fact a auto manufacturer is advising people to drive in such an unsafe manner is disheartening. If my child and I get injured in an accident by following their advice, our blood will be on their hands!
Corrective Action:
My car is part of a campaign due to rod-bearing failure where the engine experiences problems such as complete failure, vibrating, hesitating, engine light on, and oil light on. I've been communicating with Hyundai who is not helping me with this issue. I was advised by them to continue driving the car "until the engine seizes", or I hear "a loud knocking noise". Upon inspection, three local Hyundai employees "agreed 100%" I need a new engine. However, per these employees Hyundai Corporate will not approve the replacement even though the vehicle is constantly experiencing the above symptoms above, simply because there is not a "loud knocking noise" coming from the engine. Even though ALL the other issues are present. This is very unsafe. I have a minor child I take to school daily, for an advisor to advise to drive the vehicle until "the engine seizes" is extremely dangerous, especially when they are aware my VIN is associated with engine replacement. My car exhibits symptoms of a rod-bearing failure and this multi-billion dollar company is taking advantage of hard-working urban mothers, by turning a blind eye and trying to require me to pay thousands of dollars up front for a problem THEY created by selling a vehicle with faulty engine. Again, the technicians indicated i in fact do need the engine replaced, but that Hyundai Corporate will require me to pay for a diagnostic test, rod-bearing test, and engine compression test because Corporate does not take their word for it. The fact a auto manufacturer is advising people to drive in such an unsafe manner is disheartening. If my child and I get injured in an accident by following their advice, our blood will be on their hands!
Additional Notes:
My car is part of a campaign due to rod-bearing failure where the engine experiences problems such as complete failure, vibrating, hesitating, engine light on, and oil light on. I've been communicating with Hyundai who is not helping me with this issue. I was advised by them to continue driving the car "until the engine seizes", or I hear "a loud knocking noise". Upon inspection, three local Hyundai employees "agreed 100%" I need a new engine. However, per these employees Hyundai Corporate will not approve the replacement even though the vehicle is constantly experiencing the above symptoms above, simply because there is not a "loud knocking noise" coming from the engine. Even though ALL the other issues are present. This is very unsafe. I have a minor child I take to school daily, for an advisor to advise to drive the vehicle until "the engine seizes" is extremely dangerous, especially when they are aware my VIN is associated with engine replacement. My car exhibits symptoms of a rod-bearing failure and this multi-billion dollar company is taking advantage of hard-working urban mothers, by turning a blind eye and trying to require me to pay thousands of dollars up front for a problem THEY created by selling a vehicle with faulty engine. Again, the technicians indicated i in fact do need the engine replaced, but that Hyundai Corporate will require me to pay for a diagnostic test, rod-bearing test, and engine compression test because Corporate does not take their word for it. The fact a auto manufacturer is advising people to drive in such an unsafe manner is disheartening. If my child and I get injured in an accident by following their advice, our blood will be on their hands!
Mfg Campaign: 11622145
Recall Date: Oct 27, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The electrical and engines in these cars are horrible . The steering wheel keeps locking up while driving cause everything to flick inside the car . This is a major safety issue for me when I am driving and I am unable to control the steering wheel. Dealership claimed they don’t see the issue with the car which I am stating . The vehicle was only inspected by a mechanic and since Hyundai said they couldn’t find anything a 3rd party confirmed that this was a ongoing issue and dealership could’ve caught it but it’s cheaper the sell the car . No everything happens at once especially if I’m turning or driving under 40 mph. First appeared 15 days after I bought the vehicle I alerted the dealership immediately
Corrective Action:
The electrical and engines in these cars are horrible . The steering wheel keeps locking up while driving cause everything to flick inside the car . This is a major safety issue for me when I am driving and I am unable to control the steering wheel. Dealership claimed they don’t see the issue with the car which I am stating . The vehicle was only inspected by a mechanic and since Hyundai said they couldn’t find anything a 3rd party confirmed that this was a ongoing issue and dealership could’ve caught it but it’s cheaper the sell the car . No everything happens at once especially if I’m turning or driving under 40 mph. First appeared 15 days after I bought the vehicle I alerted the dealership immediately
Additional Notes:
The electrical and engines in these cars are horrible . The steering wheel keeps locking up while driving cause everything to flick inside the car . This is a major safety issue for me when I am driving and I am unable to control the steering wheel. Dealership claimed they don’t see the issue with the car which I am stating . The vehicle was only inspected by a mechanic and since Hyundai said they couldn’t find anything a 3rd party confirmed that this was a ongoing issue and dealership could’ve caught it but it’s cheaper the sell the car . No everything happens at once especially if I’m turning or driving under 40 mph. First appeared 15 days after I bought the vehicle I alerted the dealership immediately
Mfg Campaign: 11620886
Recall Date: Oct 20, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The electrical and engines in these cars are horrible . The steering wheel keeps locking up while driving cause everything to flick inside the car . This is a major safety issue for me when I am driving and I am unable to control the steering wheel. Dealership claimed they don’t see the issue with the car which I am stating . The vehicle was only inspected by a mechanic and since Hyundai said they couldn’t find anything a 3rd party confirmed that this was a ongoing issue and dealership could’ve caught it but it’s cheaper the sell the car . No everything happens at once especially if I’m turning or driving under 40 mph. First appeared 15 days after I bought the vehicle I alerted the dealership immediately
Corrective Action:
The electrical and engines in these cars are horrible . The steering wheel keeps locking up while driving cause everything to flick inside the car . This is a major safety issue for me when I am driving and I am unable to control the steering wheel. Dealership claimed they don’t see the issue with the car which I am stating . The vehicle was only inspected by a mechanic and since Hyundai said they couldn’t find anything a 3rd party confirmed that this was a ongoing issue and dealership could’ve caught it but it’s cheaper the sell the car . No everything happens at once especially if I’m turning or driving under 40 mph. First appeared 15 days after I bought the vehicle I alerted the dealership immediately
Additional Notes:
The electrical and engines in these cars are horrible . The steering wheel keeps locking up while driving cause everything to flick inside the car . This is a major safety issue for me when I am driving and I am unable to control the steering wheel. Dealership claimed they don’t see the issue with the car which I am stating . The vehicle was only inspected by a mechanic and since Hyundai said they couldn’t find anything a 3rd party confirmed that this was a ongoing issue and dealership could’ve caught it but it’s cheaper the sell the car . No everything happens at once especially if I’m turning or driving under 40 mph. First appeared 15 days after I bought the vehicle I alerted the dealership immediately
Mfg Campaign: 11620886
Recall Date: Oct 20, 2024
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
The contact owns a 2013 Hyundai Sonata. The contact stated that all the rear row seat belts did not buckle as intended and water would leak from the front passenger side air conditioner. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.
Corrective Action:
The contact owns a 2013 Hyundai Sonata. The contact stated that all the rear row seat belts did not buckle as intended and water would leak from the front passenger side air conditioner. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.
Additional Notes:
The contact owns a 2013 Hyundai Sonata. The contact stated that all the rear row seat belts did not buckle as intended and water would leak from the front passenger side air conditioner. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.
Mfg Campaign: 11620317
Recall Date: Oct 17, 2024
Hyundai Motor America
Defect Description:
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:AIR HANDLER/CHAMBER, DUCTS, AND VALVES
Potential Consequences:
The contact owns a 2013 Hyundai Sonata. The contact stated that all the rear row seat belts did not buckle as intended and water would leak from the front passenger side air conditioner. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.
Corrective Action:
The contact owns a 2013 Hyundai Sonata. The contact stated that all the rear row seat belts did not buckle as intended and water would leak from the front passenger side air conditioner. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.
Additional Notes:
The contact owns a 2013 Hyundai Sonata. The contact stated that all the rear row seat belts did not buckle as intended and water would leak from the front passenger side air conditioner. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 125,000.
Mfg Campaign: 11620317
Recall Date: Oct 17, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The vehicle is burning oil at a high rate in a short period of time, a known issue that is affecting thousands of other people, and Hyundai refuses to issue a recall to fix this issue. If I forget to add oil every 500-1000 miles, I risk the engine locking up while driving. Their cars are dangerous to drive and are unsafe to be on the road with other drivers. They put profit over the safety of their customers.
Corrective Action:
The vehicle is burning oil at a high rate in a short period of time, a known issue that is affecting thousands of other people, and Hyundai refuses to issue a recall to fix this issue. If I forget to add oil every 500-1000 miles, I risk the engine locking up while driving. Their cars are dangerous to drive and are unsafe to be on the road with other drivers. They put profit over the safety of their customers.
Additional Notes:
The vehicle is burning oil at a high rate in a short period of time, a known issue that is affecting thousands of other people, and Hyundai refuses to issue a recall to fix this issue. If I forget to add oil every 500-1000 miles, I risk the engine locking up while driving. Their cars are dangerous to drive and are unsafe to be on the road with other drivers. They put profit over the safety of their customers.
Mfg Campaign: 11618025
Recall Date: Oct 4, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving on the freeway the car would not accelerate over 45 mph and then began to lose acceleration all together. The oil and engine lights came on and we were able to pull to the shoulder. Turned the engine off and then was unable to restart. Losing power on the freeway would be considered a safety risk. The car was towed to the mechanic who checked the oil and found it was three quarts low, however, two months prior the oil had been changed along with the oilpan being replaced as it was cracked. It was then towed to the dealership and after three months of diagnostics and inspections I was told the engine needed to be replaced. The Hyundai dealership is unwilling to share any communications between them and Hyundai USA. In 2019 the ECM was updated per recall 953. The car is available for inspection at your convenience. I think it's important to note that this is a six-year-old vehicle with under 55,000 miles.
Corrective Action:
While driving on the freeway the car would not accelerate over 45 mph and then began to lose acceleration all together. The oil and engine lights came on and we were able to pull to the shoulder. Turned the engine off and then was unable to restart. Losing power on the freeway would be considered a safety risk. The car was towed to the mechanic who checked the oil and found it was three quarts low, however, two months prior the oil had been changed along with the oilpan being replaced as it was cracked. It was then towed to the dealership and after three months of diagnostics and inspections I was told the engine needed to be replaced. The Hyundai dealership is unwilling to share any communications between them and Hyundai USA. In 2019 the ECM was updated per recall 953. The car is available for inspection at your convenience. I think it's important to note that this is a six-year-old vehicle with under 55,000 miles.
Additional Notes:
While driving on the freeway the car would not accelerate over 45 mph and then began to lose acceleration all together. The oil and engine lights came on and we were able to pull to the shoulder. Turned the engine off and then was unable to restart. Losing power on the freeway would be considered a safety risk. The car was towed to the mechanic who checked the oil and found it was three quarts low, however, two months prior the oil had been changed along with the oilpan being replaced as it was cracked. It was then towed to the dealership and after three months of diagnostics and inspections I was told the engine needed to be replaced. The Hyundai dealership is unwilling to share any communications between them and Hyundai USA. In 2019 the ECM was updated per recall 953. The car is available for inspection at your convenience. I think it's important to note that this is a six-year-old vehicle with under 55,000 miles.
Mfg Campaign: 11617350
Recall Date: Sep 30, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
As detailed in the attached letter to Hyundai, the car has had multiple engine issues that the company refuses to resolve even though they are well aware of the on-going engine problems in Sonatas. The problem started in August 2023 and is on-going.
Corrective Action:
As detailed in the attached letter to Hyundai, the car has had multiple engine issues that the company refuses to resolve even though they are well aware of the on-going engine problems in Sonatas. The problem started in August 2023 and is on-going.
Additional Notes:
As detailed in the attached letter to Hyundai, the car has had multiple engine issues that the company refuses to resolve even though they are well aware of the on-going engine problems in Sonatas. The problem started in August 2023 and is on-going.
Mfg Campaign: 11617106
Recall Date: Sep 29, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Car has an engine defect and consumes too much oil. Hyundai Sonata is denying the repair or engine replacement
Corrective Action:
Car has an engine defect and consumes too much oil. Hyundai Sonata is denying the repair or engine replacement
Additional Notes:
Car has an engine defect and consumes too much oil. Hyundai Sonata is denying the repair or engine replacement
Mfg Campaign: 11616911
Recall Date: Sep 27, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
My 2018 Hyundai sonata with only 20,821 had to have the starter replaced on [XXX] because the car would not start. I had 3 different people including AAA road service to verify why it would not start and what the problem was. I end up having my car towed with AAA to a local mechanic shop, Mike Hepler auto repair St. Cloud Florida 34769 407-593-0152, and Mike did the diagnosis saying the starter was bad it was(fried) as he put it. He said he could replace it for $492.17 for part and labor which I accepted for him to do the job. I had left numerous messages (4)for my local Hyundai dealership service department to call me to let get a diagnosis and no one has ever called me back to give them my information or ask any questions.
Corrective Action:
My 2018 Hyundai sonata with only 20,821 had to have the starter replaced on [XXX] because the car would not start. I had 3 different people including AAA road service to verify why it would not start and what the problem was. I end up having my car towed with AAA to a local mechanic shop, Mike Hepler auto repair St. Cloud Florida 34769 407-593-0152, and Mike did the diagnosis saying the starter was bad it was(fried) as he put it. He said he could replace it for $492.17 for part and labor which I accepted for him to do the job. I had left numerous messages (4)for my local Hyundai dealership service department to call me to let get a diagnosis and no one has ever called me back to give them my information or ask any questions.
Additional Notes:
My 2018 Hyundai sonata with only 20,821 had to have the starter replaced on [XXX] because the car would not start. I had 3 different people including AAA road service to verify why it would not start and what the problem was. I end up having my car towed with AAA to a local mechanic shop, Mike Hepler auto repair St. Cloud Florida 34769 407-593-0152, and Mike did the diagnosis saying the starter was bad it was(fried) as he put it. He said he could replace it for $492.17 for part and labor which I accepted for him to do the job. I had left numerous messages (4)for my local Hyundai dealership service department to call me to let get a diagnosis and no one has ever called me back to give them my information or ask any questions.
Mfg Campaign: 11616684
Recall Date: Sep 26, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My 2018 Hyundai sonata with only 20,821 had to have the starter replaced on [XXX] because the car would not start. I had 3 different people including AAA road service to verify why it would not start and what the problem was. I end up having my car towed with AAA to a local mechanic shop, Mike Hepler auto repair St. Cloud Florida 34769 407-593-0152, and Mike did the diagnosis saying the starter was bad it was(fried) as he put it. He said he could replace it for $492.17 for part and labor which I accepted for him to do the job. I had left numerous messages (4)for my local Hyundai dealership service department to call me to let get a diagnosis and no one has ever called me back to give them my information or ask any questions.
Corrective Action:
My 2018 Hyundai sonata with only 20,821 had to have the starter replaced on [XXX] because the car would not start. I had 3 different people including AAA road service to verify why it would not start and what the problem was. I end up having my car towed with AAA to a local mechanic shop, Mike Hepler auto repair St. Cloud Florida 34769 407-593-0152, and Mike did the diagnosis saying the starter was bad it was(fried) as he put it. He said he could replace it for $492.17 for part and labor which I accepted for him to do the job. I had left numerous messages (4)for my local Hyundai dealership service department to call me to let get a diagnosis and no one has ever called me back to give them my information or ask any questions.
Additional Notes:
My 2018 Hyundai sonata with only 20,821 had to have the starter replaced on [XXX] because the car would not start. I had 3 different people including AAA road service to verify why it would not start and what the problem was. I end up having my car towed with AAA to a local mechanic shop, Mike Hepler auto repair St. Cloud Florida 34769 407-593-0152, and Mike did the diagnosis saying the starter was bad it was(fried) as he put it. He said he could replace it for $492.17 for part and labor which I accepted for him to do the job. I had left numerous messages (4)for my local Hyundai dealership service department to call me to let get a diagnosis and no one has ever called me back to give them my information or ask any questions.
Mfg Campaign: 11616684
Recall Date: Sep 26, 2024
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I am writing to file a formal complaint against Hyundai Motor America regarding a significant defect in the paint quality of my 2018 Hyundai vehicle and the company's lack of response to my attempts to resolve this issue.I am the owner of a 2018 Hyundai [Model], which I purchased from priority Hyundai in dec 2017. Over the past few months, the paint on my white Hyundai has started to peel significantly, despite regular maintenance and care. This issue has not only affected the aesthetic appeal of my vehicle but also its potential resale value. I first reported this issue to have subsequently made multiple attempts to contact Hyundai’s customer service department directly. Despite these efforts, I have received no response or acknowledgment from Hyundai regarding my concerns. This lack of communication and failure to address the defect is unacceptable and does not align with the standards expected from a reputable automobile manufacturer. The paint peeling problem is not an isolated incident, as many other owners of 2018 Hyundai white vehicles have reported similar issues. This suggests a potential defect in the paint application process or materials used, which should be addressed under the vehicle’s warranty or through a manufacturer recall.My specific complaints are as follows: 1. Hyundai has failed to acknowledge or respond to my multiple attempts to contact them about the paint peeling issue. 2. Hyundai has not offered any solution or repair for the defective paint, which is clearly a manufacturing issue. 3. The lack of customer service and support from Hyundai in handling this complaint is highly disappointing. 1. Acknowledge receipt of my complaint and provide an explanation for the delay in response. 2. Arrange for an inspection of my vehicle and offer a comprehensive solution to the paint peeling issue, which may include repainting the affected areas or other appropriate measures. 3. Improve their customer service procedures to ensure that such complaints
Corrective Action:
I am writing to file a formal complaint against Hyundai Motor America regarding a significant defect in the paint quality of my 2018 Hyundai vehicle and the company's lack of response to my attempts to resolve this issue.I am the owner of a 2018 Hyundai [Model], which I purchased from priority Hyundai in dec 2017. Over the past few months, the paint on my white Hyundai has started to peel significantly, despite regular maintenance and care. This issue has not only affected the aesthetic appeal of my vehicle but also its potential resale value. I first reported this issue to have subsequently made multiple attempts to contact Hyundai’s customer service department directly. Despite these efforts, I have received no response or acknowledgment from Hyundai regarding my concerns. This lack of communication and failure to address the defect is unacceptable and does not align with the standards expected from a reputable automobile manufacturer. The paint peeling problem is not an isolated incident, as many other owners of 2018 Hyundai white vehicles have reported similar issues. This suggests a potential defect in the paint application process or materials used, which should be addressed under the vehicle’s warranty or through a manufacturer recall.My specific complaints are as follows: 1. Hyundai has failed to acknowledge or respond to my multiple attempts to contact them about the paint peeling issue. 2. Hyundai has not offered any solution or repair for the defective paint, which is clearly a manufacturing issue. 3. The lack of customer service and support from Hyundai in handling this complaint is highly disappointing. 1. Acknowledge receipt of my complaint and provide an explanation for the delay in response. 2. Arrange for an inspection of my vehicle and offer a comprehensive solution to the paint peeling issue, which may include repainting the affected areas or other appropriate measures. 3. Improve their customer service procedures to ensure that such complaints
Additional Notes:
I am writing to file a formal complaint against Hyundai Motor America regarding a significant defect in the paint quality of my 2018 Hyundai vehicle and the company's lack of response to my attempts to resolve this issue.I am the owner of a 2018 Hyundai [Model], which I purchased from priority Hyundai in dec 2017. Over the past few months, the paint on my white Hyundai has started to peel significantly, despite regular maintenance and care. This issue has not only affected the aesthetic appeal of my vehicle but also its potential resale value. I first reported this issue to have subsequently made multiple attempts to contact Hyundai’s customer service department directly. Despite these efforts, I have received no response or acknowledgment from Hyundai regarding my concerns. This lack of communication and failure to address the defect is unacceptable and does not align with the standards expected from a reputable automobile manufacturer. The paint peeling problem is not an isolated incident, as many other owners of 2018 Hyundai white vehicles have reported similar issues. This suggests a potential defect in the paint application process or materials used, which should be addressed under the vehicle’s warranty or through a manufacturer recall.My specific complaints are as follows: 1. Hyundai has failed to acknowledge or respond to my multiple attempts to contact them about the paint peeling issue. 2. Hyundai has not offered any solution or repair for the defective paint, which is clearly a manufacturing issue. 3. The lack of customer service and support from Hyundai in handling this complaint is highly disappointing. 1. Acknowledge receipt of my complaint and provide an explanation for the delay in response. 2. Arrange for an inspection of my vehicle and offer a comprehensive solution to the paint peeling issue, which may include repainting the affected areas or other appropriate measures. 3. Improve their customer service procedures to ensure that such complaints
Mfg Campaign: 11607232
Recall Date: Aug 8, 2024
Hyundai Motor America
Defect Description:
LATCHES/LOCKS/LINKAGES
Potential Consequences:
The contact owns a 2018 Hyundai Sonata. The contact stated the trunk failed to open while using the key fob and the controllers on the interior of the vehicle. The contact had taken the vehicle to the dealer where it was diagnosed that the trunk latch had failed, and the emergency cable associated with the trunk needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 44,176.
Corrective Action:
The contact owns a 2018 Hyundai Sonata. The contact stated the trunk failed to open while using the key fob and the controllers on the interior of the vehicle. The contact had taken the vehicle to the dealer where it was diagnosed that the trunk latch had failed, and the emergency cable associated with the trunk needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 44,176.
Additional Notes:
The contact owns a 2018 Hyundai Sonata. The contact stated the trunk failed to open while using the key fob and the controllers on the interior of the vehicle. The contact had taken the vehicle to the dealer where it was diagnosed that the trunk latch had failed, and the emergency cable associated with the trunk needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 44,176.
Mfg Campaign: 11604434
Recall Date: Jul 25, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The contact owns a 2018 Hyundai Sonata. The contact stated the trunk failed to open while using the key fob and the controllers on the interior of the vehicle. The contact had taken the vehicle to the dealer where it was diagnosed that the trunk latch had failed, and the emergency cable associated with the trunk needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 44,176.
Corrective Action:
The contact owns a 2018 Hyundai Sonata. The contact stated the trunk failed to open while using the key fob and the controllers on the interior of the vehicle. The contact had taken the vehicle to the dealer where it was diagnosed that the trunk latch had failed, and the emergency cable associated with the trunk needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 44,176.
Additional Notes:
The contact owns a 2018 Hyundai Sonata. The contact stated the trunk failed to open while using the key fob and the controllers on the interior of the vehicle. The contact had taken the vehicle to the dealer where it was diagnosed that the trunk latch had failed, and the emergency cable associated with the trunk needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was 44,176.
Mfg Campaign: 11604434
Recall Date: Jul 25, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Vehicle is loosing a quart of oil every two weeks. When taken in for service no problems found. Dealership says their is a known engine problem but since I am the second owner no warrenty applies. Their suggestion is to constantly pit oil in the vehicle. This problem has effected many hyundai owners and should be on the company to fix the problem.
Corrective Action:
Vehicle is loosing a quart of oil every two weeks. When taken in for service no problems found. Dealership says their is a known engine problem but since I am the second owner no warrenty applies. Their suggestion is to constantly pit oil in the vehicle. This problem has effected many hyundai owners and should be on the company to fix the problem.
Additional Notes:
Vehicle is loosing a quart of oil every two weeks. When taken in for service no problems found. Dealership says their is a known engine problem but since I am the second owner no warrenty applies. Their suggestion is to constantly pit oil in the vehicle. This problem has effected many hyundai owners and should be on the company to fix the problem.
Mfg Campaign: 11604250
Recall Date: Jul 24, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine began making knocking sound then car while in the highway was not able to accelerate. This slowdown put driver at risk for highway accident. Took car to dealership. They said the engine needed replaced then the next day said no Hyundai said it needed a sensor. This was a bandaid fix as it continued to go through oil faster than it could be changed this led to engine shake and knocking several months after the band aid fix. The car was not able to accelerate again. Again took it to Hyundai dealership said it need an oil test required us to do and pay for an oil change when we had just done one. Drive the 1000 miles brought it back failed the oil test said they need to do some sort of engine clean. Hyundai refused as the car doesn’t have oil change records for the first three years. No record of oil change was recorded even though they were completed. It being five and six years ago we don’t have receipts but believe these were part of the lease and completed at the dealership at no cost. Now Hyundai not even doing the rest of the oil test but say engine needs replaced however they will not cover the repair. We have all records after the car was purchased off the lease other car we own has full oil change records but since we are not able to locate and no one recorded they have denied the repair of a known issue with their engine. This engine issue needs a full investigation as they are trying to get away with not fixing THEIR known problem. This is a driving hazard for the cars still on the road as the engine will suddenly lose the ability to accelerate and could cause a major accident.
Corrective Action:
Engine began making knocking sound then car while in the highway was not able to accelerate. This slowdown put driver at risk for highway accident. Took car to dealership. They said the engine needed replaced then the next day said no Hyundai said it needed a sensor. This was a bandaid fix as it continued to go through oil faster than it could be changed this led to engine shake and knocking several months after the band aid fix. The car was not able to accelerate again. Again took it to Hyundai dealership said it need an oil test required us to do and pay for an oil change when we had just done one. Drive the 1000 miles brought it back failed the oil test said they need to do some sort of engine clean. Hyundai refused as the car doesn’t have oil change records for the first three years. No record of oil change was recorded even though they were completed. It being five and six years ago we don’t have receipts but believe these were part of the lease and completed at the dealership at no cost. Now Hyundai not even doing the rest of the oil test but say engine needs replaced however they will not cover the repair. We have all records after the car was purchased off the lease other car we own has full oil change records but since we are not able to locate and no one recorded they have denied the repair of a known issue with their engine. This engine issue needs a full investigation as they are trying to get away with not fixing THEIR known problem. This is a driving hazard for the cars still on the road as the engine will suddenly lose the ability to accelerate and could cause a major accident.
Additional Notes:
Engine began making knocking sound then car while in the highway was not able to accelerate. This slowdown put driver at risk for highway accident. Took car to dealership. They said the engine needed replaced then the next day said no Hyundai said it needed a sensor. This was a bandaid fix as it continued to go through oil faster than it could be changed this led to engine shake and knocking several months after the band aid fix. The car was not able to accelerate again. Again took it to Hyundai dealership said it need an oil test required us to do and pay for an oil change when we had just done one. Drive the 1000 miles brought it back failed the oil test said they need to do some sort of engine clean. Hyundai refused as the car doesn’t have oil change records for the first three years. No record of oil change was recorded even though they were completed. It being five and six years ago we don’t have receipts but believe these were part of the lease and completed at the dealership at no cost. Now Hyundai not even doing the rest of the oil test but say engine needs replaced however they will not cover the repair. We have all records after the car was purchased off the lease other car we own has full oil change records but since we are not able to locate and no one recorded they have denied the repair of a known issue with their engine. This engine issue needs a full investigation as they are trying to get away with not fixing THEIR known problem. This is a driving hazard for the cars still on the road as the engine will suddenly lose the ability to accelerate and could cause a major accident.
Mfg Campaign: 11602465
Recall Date: Jul 15, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owned a 2018 Hyundai Sonata. The contact stated that while driving at 35 MPH, a pedestrian alerted him that the vehicle was on fire. The contact noticed that the rear portion and driver side of the vehicle was on fire. While traveling around a curve the brakes became inoperable the contact jumped out of the vehicle. he contact sustained injuries to his left shoulder and leg and medical attention was provided. There were no warning lights illuminated. The vehicle continued to roll as it was burning. The vehicle crashed into a dirt mound at the end of a hill. The fire department was on the scene to extinguish the fire. There were four gallons of fuel on the ground. The vehicle was towed to tow lot. There was no police report fire or air bag deployment. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The insurance company deemed the vehicle a total lost. The failure mileage was approximately 105, 000.
Corrective Action:
The contact owned a 2018 Hyundai Sonata. The contact stated that while driving at 35 MPH, a pedestrian alerted him that the vehicle was on fire. The contact noticed that the rear portion and driver side of the vehicle was on fire. While traveling around a curve the brakes became inoperable the contact jumped out of the vehicle. he contact sustained injuries to his left shoulder and leg and medical attention was provided. There were no warning lights illuminated. The vehicle continued to roll as it was burning. The vehicle crashed into a dirt mound at the end of a hill. The fire department was on the scene to extinguish the fire. There were four gallons of fuel on the ground. The vehicle was towed to tow lot. There was no police report fire or air bag deployment. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The insurance company deemed the vehicle a total lost. The failure mileage was approximately 105, 000.
Additional Notes:
The contact owned a 2018 Hyundai Sonata. The contact stated that while driving at 35 MPH, a pedestrian alerted him that the vehicle was on fire. The contact noticed that the rear portion and driver side of the vehicle was on fire. While traveling around a curve the brakes became inoperable the contact jumped out of the vehicle. he contact sustained injuries to his left shoulder and leg and medical attention was provided. There were no warning lights illuminated. The vehicle continued to roll as it was burning. The vehicle crashed into a dirt mound at the end of a hill. The fire department was on the scene to extinguish the fire. There were four gallons of fuel on the ground. The vehicle was towed to tow lot. There was no police report fire or air bag deployment. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The insurance company deemed the vehicle a total lost. The failure mileage was approximately 105, 000.
Mfg Campaign: 11600973
Recall Date: Jul 10, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Had issues with engine consuming oil. Took to dealer who completed an engine oil consumption test to find the engine oil was 3 quarts low. All services had been completed through the dealer for the life of the vehicle. Engine replacement was approved. Vehicle was still under warranty. Vehicle was at 88227 miles when taken to dealer for repairs for oil consumption.
Corrective Action:
Had issues with engine consuming oil. Took to dealer who completed an engine oil consumption test to find the engine oil was 3 quarts low. All services had been completed through the dealer for the life of the vehicle. Engine replacement was approved. Vehicle was still under warranty. Vehicle was at 88227 miles when taken to dealer for repairs for oil consumption.
Additional Notes:
Had issues with engine consuming oil. Took to dealer who completed an engine oil consumption test to find the engine oil was 3 quarts low. All services had been completed through the dealer for the life of the vehicle. Engine replacement was approved. Vehicle was still under warranty. Vehicle was at 88227 miles when taken to dealer for repairs for oil consumption.
Mfg Campaign: 11589056
Recall Date: May 16, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was the owner of a 2018 Sonata until I was t-boned and the car was totaled. I started to make a left turn into a school parking lot when the engine kind of stalled or more like stuttered and did not go forward as usual. The oncoming car then struck me before I was completely in the driveway. My vehicle was totaled as was the other one. Fortunately no one was on the passenger's side where the other car hit me. However the seat belt did not engage which resulted in me slamming very hard into the steering column. This resulted in bruised on my right side which cleared up in several weeks, but, unfortunately, I received a heart contusion on my left side which is still causing shortness of breath. Hyundai will not acknowledge a problem with the engine or the seat belt.
Corrective Action:
I was the owner of a 2018 Sonata until I was t-boned and the car was totaled. I started to make a left turn into a school parking lot when the engine kind of stalled or more like stuttered and did not go forward as usual. The oncoming car then struck me before I was completely in the driveway. My vehicle was totaled as was the other one. Fortunately no one was on the passenger's side where the other car hit me. However the seat belt did not engage which resulted in me slamming very hard into the steering column. This resulted in bruised on my right side which cleared up in several weeks, but, unfortunately, I received a heart contusion on my left side which is still causing shortness of breath. Hyundai will not acknowledge a problem with the engine or the seat belt.
Additional Notes:
I was the owner of a 2018 Sonata until I was t-boned and the car was totaled. I started to make a left turn into a school parking lot when the engine kind of stalled or more like stuttered and did not go forward as usual. The oncoming car then struck me before I was completely in the driveway. My vehicle was totaled as was the other one. Fortunately no one was on the passenger's side where the other car hit me. However the seat belt did not engage which resulted in me slamming very hard into the steering column. This resulted in bruised on my right side which cleared up in several weeks, but, unfortunately, I received a heart contusion on my left side which is still causing shortness of breath. Hyundai will not acknowledge a problem with the engine or the seat belt.
Mfg Campaign: 11588897
Recall Date: May 15, 2024
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
I was the owner of a 2018 Sonata until I was t-boned and the car was totaled. I started to make a left turn into a school parking lot when the engine kind of stalled or more like stuttered and did not go forward as usual. The oncoming car then struck me before I was completely in the driveway. My vehicle was totaled as was the other one. Fortunately no one was on the passenger's side where the other car hit me. However the seat belt did not engage which resulted in me slamming very hard into the steering column. This resulted in bruised on my right side which cleared up in several weeks, but, unfortunately, I received a heart contusion on my left side which is still causing shortness of breath. Hyundai will not acknowledge a problem with the engine or the seat belt.
Corrective Action:
I was the owner of a 2018 Sonata until I was t-boned and the car was totaled. I started to make a left turn into a school parking lot when the engine kind of stalled or more like stuttered and did not go forward as usual. The oncoming car then struck me before I was completely in the driveway. My vehicle was totaled as was the other one. Fortunately no one was on the passenger's side where the other car hit me. However the seat belt did not engage which resulted in me slamming very hard into the steering column. This resulted in bruised on my right side which cleared up in several weeks, but, unfortunately, I received a heart contusion on my left side which is still causing shortness of breath. Hyundai will not acknowledge a problem with the engine or the seat belt.
Additional Notes:
I was the owner of a 2018 Sonata until I was t-boned and the car was totaled. I started to make a left turn into a school parking lot when the engine kind of stalled or more like stuttered and did not go forward as usual. The oncoming car then struck me before I was completely in the driveway. My vehicle was totaled as was the other one. Fortunately no one was on the passenger's side where the other car hit me. However the seat belt did not engage which resulted in me slamming very hard into the steering column. This resulted in bruised on my right side which cleared up in several weeks, but, unfortunately, I received a heart contusion on my left side which is still causing shortness of breath. Hyundai will not acknowledge a problem with the engine or the seat belt.
Mfg Campaign: 11588897
Recall Date: May 15, 2024
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