Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 210
Recall Date: Sep 24, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017-2018 Sonata, 2016-2018 Sonata Hybrid, 2018-2020 Accent, and 2016-2017 Azera vehicles. The trunk latch may become damaged, preventing the opening of the trunk from the inside. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 401, "Internal Trunk Release."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 208
Recall Date: Aug 6, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2017 Hyundai Elantra vehicles manufactured April 15, 2016, to September 13, 2016, and Sonata vehicles manufactured May 27, 2016 to September 16, 2016. In these vehicles, the end seal for the driver's frontal air bag inflator may not have been properly installed, possibly resulting in reduced inflation of the frontal air bag in the event of a crash.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 156
Recall Date: Dec 30, 2016
Consumer Complaints
862 ComplaintsHyundai Motor America
Defect Description:
STEERING
Potential Consequences:
Steering wheel locked twice in one day up in my neighborhood while I was driving back to the house had to turn the car off and turn back on for steering wheel because unstuck the second time was on the highway going 65 mph had to pull over to the side of the road turn the car off and back on so steering wheel could go back to normal all fluid is top off.
Corrective Action:
Steering wheel locked twice in one day up in my neighborhood while I was driving back to the house had to turn the car off and turn back on for steering wheel because unstuck the second time was on the highway going 65 mph had to pull over to the side of the road turn the car off and back on so steering wheel could go back to normal all fluid is top off.
Additional Notes:
Steering wheel locked twice in one day up in my neighborhood while I was driving back to the house had to turn the car off and turn back on for steering wheel because unstuck the second time was on the highway going 65 mph had to pull over to the side of the road turn the car off and back on so steering wheel could go back to normal all fluid is top off.
Mfg Campaign: 11471648
Recall Date: Jun 29, 2022
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
was coming home and the car just locked up on me making a turn
Corrective Action:
was coming home and the car just locked up on me making a turn
Additional Notes:
was coming home and the car just locked up on me making a turn
Mfg Campaign: 11471650
Recall Date: Jun 29, 2022
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
Pulled into my driveway and the steering wheel locked up
Corrective Action:
Pulled into my driveway and the steering wheel locked up
Additional Notes:
Pulled into my driveway and the steering wheel locked up
Mfg Campaign: 11471654
Recall Date: Jun 29, 2022
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
STEERING WHELL LOCKED ON ME AND THE FAMILY WHILE WE WERE ON OUR WAY TO THE STORE HAD TO TURN IT OFF AND TURN BACK ON
Corrective Action:
STEERING WHELL LOCKED ON ME AND THE FAMILY WHILE WE WERE ON OUR WAY TO THE STORE HAD TO TURN IT OFF AND TURN BACK ON
Additional Notes:
STEERING WHELL LOCKED ON ME AND THE FAMILY WHILE WE WERE ON OUR WAY TO THE STORE HAD TO TURN IT OFF AND TURN BACK ON
Mfg Campaign: 11471659
Recall Date: Jun 29, 2022
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
THIS LOCKED UP THE SECOND TIME IN ONE DAY WHILE WE WAS COMING HOME AND IT LOCKED UP WHEN WE MADE A TURN INTO OUR DRIVEWAY I HAD TO PARK AND TURN THE CAR OFF AND BACK ON AGAIN THIS IS NOT SAFE
Corrective Action:
THIS LOCKED UP THE SECOND TIME IN ONE DAY WHILE WE WAS COMING HOME AND IT LOCKED UP WHEN WE MADE A TURN INTO OUR DRIVEWAY I HAD TO PARK AND TURN THE CAR OFF AND BACK ON AGAIN THIS IS NOT SAFE
Additional Notes:
THIS LOCKED UP THE SECOND TIME IN ONE DAY WHILE WE WAS COMING HOME AND IT LOCKED UP WHEN WE MADE A TURN INTO OUR DRIVEWAY I HAD TO PARK AND TURN THE CAR OFF AND BACK ON AGAIN THIS IS NOT SAFE
Mfg Campaign: 11471661
Recall Date: Jun 29, 2022
Hyundai Motor America
Defect Description:
STRUCTURE
Potential Consequences:
"Shark fin" antenna cover blew off the car while I was traveling down the freeway. If it had hit another car or caused someone to swerve to miss it, it could have caused damage to the other car. Others have had this problem. You can see that by googling the problem. No warning. Hyundai wants $1000 to repair it--$350 for the part and $600 for labor.
Corrective Action:
"Shark fin" antenna cover blew off the car while I was traveling down the freeway. If it had hit another car or caused someone to swerve to miss it, it could have caused damage to the other car. Others have had this problem. You can see that by googling the problem. No warning. Hyundai wants $1000 to repair it--$350 for the part and $600 for labor.
Additional Notes:
"Shark fin" antenna cover blew off the car while I was traveling down the freeway. If it had hit another car or caused someone to swerve to miss it, it could have caused damage to the other car. Others have had this problem. You can see that by googling the problem. No warning. Hyundai wants $1000 to repair it--$350 for the part and $600 for labor.
Mfg Campaign: 11471200
Recall Date: Jun 27, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Sonata. The contact stated that while his wife was driving at an undisclosed speed, the vehicle was shaking violently. The vehicle was towed to the dealer where it was diagnosed with piston ring failure in one of the cylinders. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 118,600.
Corrective Action:
The contact owns a 2017 Hyundai Sonata. The contact stated that while his wife was driving at an undisclosed speed, the vehicle was shaking violently. The vehicle was towed to the dealer where it was diagnosed with piston ring failure in one of the cylinders. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 118,600.
Additional Notes:
The contact owns a 2017 Hyundai Sonata. The contact stated that while his wife was driving at an undisclosed speed, the vehicle was shaking violently. The vehicle was towed to the dealer where it was diagnosed with piston ring failure in one of the cylinders. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 118,600.
Mfg Campaign: 11470862
Recall Date: Jun 24, 2022
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
Electronic Power Steering failed in the 2017 Hyundai Sonata Hybrid SE. As I was turning left the dashboard showed the EPS warning light, and EPS completely failed. Power steering locked, and I was unable to steer the car. I immediately put my hazard lights on to avoid any accident. I turned the vehicle off, waited a few seconds, and turned it back on. Steering was still extremely tight; I forced the steering wheel to turn slowly and gradually moved the car out of traffic. This was an extremely scary experience. My 3-year-old daughter was in the back in her car seat, and I consider ourselves to be very lucky on this date.
Corrective Action:
Electronic Power Steering failed in the 2017 Hyundai Sonata Hybrid SE. As I was turning left the dashboard showed the EPS warning light, and EPS completely failed. Power steering locked, and I was unable to steer the car. I immediately put my hazard lights on to avoid any accident. I turned the vehicle off, waited a few seconds, and turned it back on. Steering was still extremely tight; I forced the steering wheel to turn slowly and gradually moved the car out of traffic. This was an extremely scary experience. My 3-year-old daughter was in the back in her car seat, and I consider ourselves to be very lucky on this date.
Additional Notes:
Electronic Power Steering failed in the 2017 Hyundai Sonata Hybrid SE. As I was turning left the dashboard showed the EPS warning light, and EPS completely failed. Power steering locked, and I was unable to steer the car. I immediately put my hazard lights on to avoid any accident. I turned the vehicle off, waited a few seconds, and turned it back on. Steering was still extremely tight; I forced the steering wheel to turn slowly and gradually moved the car out of traffic. This was an extremely scary experience. My 3-year-old daughter was in the back in her car seat, and I consider ourselves to be very lucky on this date.
Mfg Campaign: 11470554
Recall Date: Jun 22, 2022
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
Steering wheel locks in place and will not unlock until the vehicle is completely stopped and turned off. Turing the vehicle back on will unlock the wheel. This happens at speeds between 10-65 mph and is extremely dangerous. This is an intermittent issue and happens on slight turn, sharp turns, low and high speed. It also happens in forward and reverse.
Corrective Action:
Steering wheel locks in place and will not unlock until the vehicle is completely stopped and turned off. Turing the vehicle back on will unlock the wheel. This happens at speeds between 10-65 mph and is extremely dangerous. This is an intermittent issue and happens on slight turn, sharp turns, low and high speed. It also happens in forward and reverse.
Additional Notes:
Steering wheel locks in place and will not unlock until the vehicle is completely stopped and turned off. Turing the vehicle back on will unlock the wheel. This happens at speeds between 10-65 mph and is extremely dangerous. This is an intermittent issue and happens on slight turn, sharp turns, low and high speed. It also happens in forward and reverse.
Mfg Campaign: 11470272
Recall Date: Jun 21, 2022
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING:BRAKE LIGHTS
Potential Consequences:
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the exterior brake lights failed to illuminate while the brake pedal was depressed. The failure almost caused a collision. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.
Corrective Action:
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the exterior brake lights failed to illuminate while the brake pedal was depressed. The failure almost caused a collision. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.
Additional Notes:
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the exterior brake lights failed to illuminate while the brake pedal was depressed. The failure almost caused a collision. The dealer was made aware of the failure; however, the vehicle was not diagnosed nor repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 143,000.
Mfg Campaign: 11470287
Recall Date: Jun 21, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The power steering stopped working. I am unsure if this is powertrain, electrical or something else. My wife was driving the vehicle without an issue and then the steering became very difficult to the point of not being able to control the car.
Corrective Action:
The power steering stopped working. I am unsure if this is powertrain, electrical or something else. My wife was driving the vehicle without an issue and then the steering became very difficult to the point of not being able to control the car.
Additional Notes:
The power steering stopped working. I am unsure if this is powertrain, electrical or something else. My wife was driving the vehicle without an issue and then the steering became very difficult to the point of not being able to control the car.
Mfg Campaign: 11470051
Recall Date: Jun 20, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Trunk latch will not latch. Trunk will not close.
Corrective Action:
Trunk latch will not latch. Trunk will not close.
Additional Notes:
Trunk latch will not latch. Trunk will not close.
Mfg Campaign: 11469498
Recall Date: Jun 15, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact owns a 2017 Hyundai Sonata. The contact stated that upon inspection it was determined that the vehicle was consuming an excessive amount of engine oil. The contact regularly monitored the engine oil levels and determined that at least one quart of oil was being consumed per 1,000 miles. The vehicle was taken to the local dealer who performed an oil consumption test and determined no failure was found. The manufacturer was not yet notified of the failure. The failure mileage was 40,000. The contact stated that Hyundai replaced the engine which has resolved the issue.
Corrective Action:
The contact owns a 2017 Hyundai Sonata. The contact stated that upon inspection it was determined that the vehicle was consuming an excessive amount of engine oil. The contact regularly monitored the engine oil levels and determined that at least one quart of oil was being consumed per 1,000 miles. The vehicle was taken to the local dealer who performed an oil consumption test and determined no failure was found. The manufacturer was not yet notified of the failure. The failure mileage was 40,000. The contact stated that Hyundai replaced the engine which has resolved the issue.
Additional Notes:
The contact owns a 2017 Hyundai Sonata. The contact stated that upon inspection it was determined that the vehicle was consuming an excessive amount of engine oil. The contact regularly monitored the engine oil levels and determined that at least one quart of oil was being consumed per 1,000 miles. The vehicle was taken to the local dealer who performed an oil consumption test and determined no failure was found. The manufacturer was not yet notified of the failure. The failure mileage was 40,000. The contact stated that Hyundai replaced the engine which has resolved the issue.
Mfg Campaign: 11468435
Recall Date: Jun 9, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The contact called on behalf of the owner of a 2017 Hyundai Sonata. The contact stated while the driver was driving approximately 45 MPH, there was a loud clicking noise from the engine. The contact also stated that the vehicle inadvertently lost motive power and was unable to be restarted. There was no warning light illuminated. The vehicle was towed to the local dealer and was diagnosed with rod bearings failure which caused engine damage. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 65,000. The engine prior authorization was declined from Hyundai. The reason: the 953 recall was not done on the engine prior to the engine seizing up.
Corrective Action:
The contact called on behalf of the owner of a 2017 Hyundai Sonata. The contact stated while the driver was driving approximately 45 MPH, there was a loud clicking noise from the engine. The contact also stated that the vehicle inadvertently lost motive power and was unable to be restarted. There was no warning light illuminated. The vehicle was towed to the local dealer and was diagnosed with rod bearings failure which caused engine damage. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 65,000. The engine prior authorization was declined from Hyundai. The reason: the 953 recall was not done on the engine prior to the engine seizing up.
Additional Notes:
The contact called on behalf of the owner of a 2017 Hyundai Sonata. The contact stated while the driver was driving approximately 45 MPH, there was a loud clicking noise from the engine. The contact also stated that the vehicle inadvertently lost motive power and was unable to be restarted. There was no warning light illuminated. The vehicle was towed to the local dealer and was diagnosed with rod bearings failure which caused engine damage. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 65,000. The engine prior authorization was declined from Hyundai. The reason: the 953 recall was not done on the engine prior to the engine seizing up.
Mfg Campaign: 11468212
Recall Date: Jun 8, 2022
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
My power steering went out while I was driving - twice this week. Fortunately, I was still in my driveway when it happened. Vehicle has only has 23,00 miles on it. The dealers stated a new Power Steering Control Module was needed. Cost to repair: $1800.
Corrective Action:
My power steering went out while I was driving - twice this week. Fortunately, I was still in my driveway when it happened. Vehicle has only has 23,00 miles on it. The dealers stated a new Power Steering Control Module was needed. Cost to repair: $1800.
Additional Notes:
My power steering went out while I was driving - twice this week. Fortunately, I was still in my driveway when it happened. Vehicle has only has 23,00 miles on it. The dealers stated a new Power Steering Control Module was needed. Cost to repair: $1800.
Mfg Campaign: 11467870
Recall Date: Jun 6, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I only had my car for 5 months the car out of no where started to jerk and my car stopped now my car is at the dealership but my car been there for a month now nothing is being done to it.
Corrective Action:
I only had my car for 5 months the car out of no where started to jerk and my car stopped now my car is at the dealership but my car been there for a month now nothing is being done to it.
Additional Notes:
I only had my car for 5 months the car out of no where started to jerk and my car stopped now my car is at the dealership but my car been there for a month now nothing is being done to it.
Mfg Campaign: 11467266
Recall Date: Jun 3, 2022
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
I just dropped my daughter off at her friend's house and was returning home whereas I was coming around the curve the steering locked up and I almost hit a car that was on the opposite side of the road. This needs to be fixed.
Corrective Action:
I just dropped my daughter off at her friend's house and was returning home whereas I was coming around the curve the steering locked up and I almost hit a car that was on the opposite side of the road. This needs to be fixed.
Additional Notes:
I just dropped my daughter off at her friend's house and was returning home whereas I was coming around the curve the steering locked up and I almost hit a car that was on the opposite side of the road. This needs to be fixed.
Mfg Campaign: 11466792
Recall Date: May 31, 2022
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
My wife was driving the car on her way back from the grocery and the car locked up on her. She had to go off the side of the road to turn it off and back on so she could have the steering wheel controlled.
Corrective Action:
My wife was driving the car on her way back from the grocery and the car locked up on her. She had to go off the side of the road to turn it off and back on so she could have the steering wheel controlled.
Additional Notes:
My wife was driving the car on her way back from the grocery and the car locked up on her. She had to go off the side of the road to turn it off and back on so she could have the steering wheel controlled.
Mfg Campaign: 11466796
Recall Date: May 31, 2022
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
On 5/28/2022 at 6:26pm PST, I was driving about 15 MPH on a local street in my neighborhood in Hayward, CA. All of the sudden, my power steering wheel locked up and without power steering. I can’t turn or steer my vehicle in any direction and both the red electronic power steering light and the traction control warning light were light up on the dashboard. I stopped my car in the middle of the road because it was extremely scary and dangerous that I didn’t have any steering control of my car at all. I didn’t know what to do, so I turned off the engine and I restarted my vehicle just to see what happen and both the electronic power steering light and traction control warning light disappeared. And the power steering is back to normal. I contacted Hyundai dealership and reported my dangerous incident. The representative of Hyundai dealer said they can’t replicate the problem and there is no opened power steering recall for my 2017 Hyundai Sonata. My incident happened without any warning and the power steering failure is extremely dangerous to the driver and other drivers on the road, please take this power steering issue seriously before anyone is seriously hurt or killed. If you have any questions and need more information, please contact me. I also have a short video of the entire incident recorded by my dash-cam, so it can be provided if it is helpful.
Corrective Action:
On 5/28/2022 at 6:26pm PST, I was driving about 15 MPH on a local street in my neighborhood in Hayward, CA. All of the sudden, my power steering wheel locked up and without power steering. I can’t turn or steer my vehicle in any direction and both the red electronic power steering light and the traction control warning light were light up on the dashboard. I stopped my car in the middle of the road because it was extremely scary and dangerous that I didn’t have any steering control of my car at all. I didn’t know what to do, so I turned off the engine and I restarted my vehicle just to see what happen and both the electronic power steering light and traction control warning light disappeared. And the power steering is back to normal. I contacted Hyundai dealership and reported my dangerous incident. The representative of Hyundai dealer said they can’t replicate the problem and there is no opened power steering recall for my 2017 Hyundai Sonata. My incident happened without any warning and the power steering failure is extremely dangerous to the driver and other drivers on the road, please take this power steering issue seriously before anyone is seriously hurt or killed. If you have any questions and need more information, please contact me. I also have a short video of the entire incident recorded by my dash-cam, so it can be provided if it is helpful.
Additional Notes:
On 5/28/2022 at 6:26pm PST, I was driving about 15 MPH on a local street in my neighborhood in Hayward, CA. All of the sudden, my power steering wheel locked up and without power steering. I can’t turn or steer my vehicle in any direction and both the red electronic power steering light and the traction control warning light were light up on the dashboard. I stopped my car in the middle of the road because it was extremely scary and dangerous that I didn’t have any steering control of my car at all. I didn’t know what to do, so I turned off the engine and I restarted my vehicle just to see what happen and both the electronic power steering light and traction control warning light disappeared. And the power steering is back to normal. I contacted Hyundai dealership and reported my dangerous incident. The representative of Hyundai dealer said they can’t replicate the problem and there is no opened power steering recall for my 2017 Hyundai Sonata. My incident happened without any warning and the power steering failure is extremely dangerous to the driver and other drivers on the road, please take this power steering issue seriously before anyone is seriously hurt or killed. If you have any questions and need more information, please contact me. I also have a short video of the entire incident recorded by my dash-cam, so it can be provided if it is helpful.
Mfg Campaign: 11466559
Recall Date: May 29, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The 2017 hyundai Sonata didnt even go up to 60 miles ,the oil keep going out the vehicle but not leaking on the ground,the passenger seat in the front the nails,screws has came out on it's on, there was a recall on the engine ,ENGINE LIGHT POP ON FLASHING,OIL LIGHT KEEP FLASHING ON AND OFF WHILE DRIVING THE VECHILE scare for my safety
Corrective Action:
The 2017 hyundai Sonata didnt even go up to 60 miles ,the oil keep going out the vehicle but not leaking on the ground,the passenger seat in the front the nails,screws has came out on it's on, there was a recall on the engine ,ENGINE LIGHT POP ON FLASHING,OIL LIGHT KEEP FLASHING ON AND OFF WHILE DRIVING THE VECHILE scare for my safety
Additional Notes:
The 2017 hyundai Sonata didnt even go up to 60 miles ,the oil keep going out the vehicle but not leaking on the ground,the passenger seat in the front the nails,screws has came out on it's on, there was a recall on the engine ,ENGINE LIGHT POP ON FLASHING,OIL LIGHT KEEP FLASHING ON AND OFF WHILE DRIVING THE VECHILE scare for my safety
Mfg Campaign: 11466533
Recall Date: May 28, 2022
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