Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2017 Sonata, 2016-2017 Sonata Hybrid, and Sonata Plug-In Hybrid vehicles. The Smart Junction Box (SJB) software logic may not properly interpret the signals received from the multifunction switch, which could cause the turn signal to activate in the opposite direction of what the driver intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 210
Recall Date: Sep 24, 2021
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2015-2016 Sonata and Genesis vehicles. In the affected vehicles, the warning light to indicate that the parking brake is applied may intermittently not illuminate in the dash due to corrosion in the switch.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 164
Recall Date: Jun 5, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata Hybrid vehicles manufactured December 8, 2014, to August 18, 2015, and Hyundai Sonata vehicles manufactured May 28, 2014, to March 18, 2016, equipped with the panoramic sunroof option. Due to a bonding issue with the sunroof wind deflector, the sunroof panel on the affected vehicles may detach while driving.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 152
Recall Date: Oct 11, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2016 Sonata vehicles manufactured March 28, 2016 through April 12, 2016. The affected vehicles have a driver-side frontal air bag that may not adequately protect the driver's neck from injury in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 148
Recall Date: Aug 24, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor Company (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 29, 2014 to February 11, 2016, 2017 Elantra vehicles manufactured January 12, 2016 to February 22, 2016, and one 2016 Sonata Hybrid vehicle manufactured October 15, 2015. In these vehicles, the driver's frontal air bag may be missing a chemical enhancer required for the second stage air bag deployment, resulting in the second stage not deploying in certain crashes. The primary stage will deploy as intended.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 144
Recall Date: Apr 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2015-2016 Sonata vehicles manufactured May 28, 2014, to August 21, 2015. The affected vehicles are equipped with an Antilock Braking System (ABS) warning light intended to warn the driver if there is an ABS malfunction. In the event of an ABS malfunction, the Brake System warning light will illuminate, but the ABS warning light will not illuminate. Since the vehicles have ABS malfunction lights that do not illuminate, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 135, "Light Vehicle Brake Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 134
Recall Date: Oct 20, 2015
Consumer Complaints
875 ComplaintsHyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
SAFETY ISSUE: ON SUNDAY, DEC 4, 2016 AT 4:45PM WHILE DRIVING ON EXPRESSWAY IN CHICAGO, ILLINOIS, I -55 SOUTH, NEAR KEDZIE, OUR 5YR OLD CHILD, WHO WAS IN THE BACKSEAT ON PASSENGER SIDE, IN HER CAR BOOSTER SEAT REPORTED THAT THE CAR SEAT WAS AROUND HER NECK. SHE WAS IN THE REAR WITH ANOTHER CHILD. I, [XXX], UNBUCKLED MY SEAT BEAT AND TURNED AROUND TO FIND THAT THE CAR SEAT WAS TIGHTENED AROUND HER NECK COMPLETELY UNABLE TO LOOSEN WITH LITTLE ROOM FOR HER TO BREATH. I PLACED MY TWO FINGERS, B/T HER NECK AND SEATBELT. MY HUSBAND, PULLED TO THE SIDE OF THE ROAD. HE PLACED HIS TWO FINGERS BETWEEN HER NECK AND SEAT BELT. ANYTIME WE TOUCHED THE SEAT BELT IT RETRACTED TIGHTER, WE HAD TO INSTRUCT MY DAUGHTER TO NOT MOVED AND CONTINUED TO SECURE HER AIRWAY AND DID NOT TOUCH THE SEATBELT. I CALLED 911 AND IMMEDIATELY BEGAN TO FLAG PEOPLE ON THE EXPRESSWAY DOWN TO HELP. WE ASKED IF HE HAD SCISSORS OR KNIFE TO CUT THE SEAT BELT OFF. THE PASSERBY/MOTORIST IN A WHITE FORD PICK-UP, HAD A SPORTING KNIFE AND ON FIRST TRY COULD NOT CUT THE SEATBELT OFF. ON THE SECOND TRY HE WAS ABLE TO CUT THE SEAT BELT OFF. THE SEAT BELT WAS FOUND TO BE UNBUCKLED. MY DAUGHTER SAID SHE DID NOT UNBUCKLE THE SEAT BELT AND DIDN'T KNOW IT WAS DOING THAT. SHE STATED HER DRESS WAS UNDERNEATH THE BOTTOM OF SEATBELT. THE SEAT BELT WAS FOUND TO BE AROUND HER NECK IN THE FASHION OF THE CANCER RIBBON SIGN. CAR WAS NEW WITH 4500 MILES ON IT. CAR TAKEN BACK TO HYUNDAI DEALERSHIP, MONDAY, DEC 5. 2016, FILED COMPLAINT WITH HYUNDAI SAFETY TEAM AT 714-965-3316 WITH REP. [XXX]. [XXX]. AT LATER DATE SAID SAFETY TEAM FOUND NOTHING AND SEAT WORK PROPERLY. ON FRIDAY, DEC. 16TH CALLED MAINTENANCE AT DEALERSHIP WHO SAID HYUNDAI SAFETY ENGINEER HAD NOT SEEN THE CAR AND WERE WAITING TO HEAR BACK. NO WORK OR ENGINEER INSPECTION HAS BEEN DONE ON CAR PER [XXX] IN MAINTENANCE UP TO 12/16/16. CASE #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Corrective Action:
SAFETY ISSUE: ON SUNDAY, DEC 4, 2016 AT 4:45PM WHILE DRIVING ON EXPRESSWAY IN CHICAGO, ILLINOIS, I -55 SOUTH, NEAR KEDZIE, OUR 5YR OLD CHILD, WHO WAS IN THE BACKSEAT ON PASSENGER SIDE, IN HER CAR BOOSTER SEAT REPORTED THAT THE CAR SEAT WAS AROUND HER NECK. SHE WAS IN THE REAR WITH ANOTHER CHILD. I, [XXX], UNBUCKLED MY SEAT BEAT AND TURNED AROUND TO FIND THAT THE CAR SEAT WAS TIGHTENED AROUND HER NECK COMPLETELY UNABLE TO LOOSEN WITH LITTLE ROOM FOR HER TO BREATH. I PLACED MY TWO FINGERS, B/T HER NECK AND SEATBELT. MY HUSBAND, PULLED TO THE SIDE OF THE ROAD. HE PLACED HIS TWO FINGERS BETWEEN HER NECK AND SEAT BELT. ANYTIME WE TOUCHED THE SEAT BELT IT RETRACTED TIGHTER, WE HAD TO INSTRUCT MY DAUGHTER TO NOT MOVED AND CONTINUED TO SECURE HER AIRWAY AND DID NOT TOUCH THE SEATBELT. I CALLED 911 AND IMMEDIATELY BEGAN TO FLAG PEOPLE ON THE EXPRESSWAY DOWN TO HELP. WE ASKED IF HE HAD SCISSORS OR KNIFE TO CUT THE SEAT BELT OFF. THE PASSERBY/MOTORIST IN A WHITE FORD PICK-UP, HAD A SPORTING KNIFE AND ON FIRST TRY COULD NOT CUT THE SEATBELT OFF. ON THE SECOND TRY HE WAS ABLE TO CUT THE SEAT BELT OFF. THE SEAT BELT WAS FOUND TO BE UNBUCKLED. MY DAUGHTER SAID SHE DID NOT UNBUCKLE THE SEAT BELT AND DIDN'T KNOW IT WAS DOING THAT. SHE STATED HER DRESS WAS UNDERNEATH THE BOTTOM OF SEATBELT. THE SEAT BELT WAS FOUND TO BE AROUND HER NECK IN THE FASHION OF THE CANCER RIBBON SIGN. CAR WAS NEW WITH 4500 MILES ON IT. CAR TAKEN BACK TO HYUNDAI DEALERSHIP, MONDAY, DEC 5. 2016, FILED COMPLAINT WITH HYUNDAI SAFETY TEAM AT 714-965-3316 WITH REP. [XXX]. [XXX]. AT LATER DATE SAID SAFETY TEAM FOUND NOTHING AND SEAT WORK PROPERLY. ON FRIDAY, DEC. 16TH CALLED MAINTENANCE AT DEALERSHIP WHO SAID HYUNDAI SAFETY ENGINEER HAD NOT SEEN THE CAR AND WERE WAITING TO HEAR BACK. NO WORK OR ENGINEER INSPECTION HAS BEEN DONE ON CAR PER [XXX] IN MAINTENANCE UP TO 12/16/16. CASE #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Additional Notes:
SAFETY ISSUE: ON SUNDAY, DEC 4, 2016 AT 4:45PM WHILE DRIVING ON EXPRESSWAY IN CHICAGO, ILLINOIS, I -55 SOUTH, NEAR KEDZIE, OUR 5YR OLD CHILD, WHO WAS IN THE BACKSEAT ON PASSENGER SIDE, IN HER CAR BOOSTER SEAT REPORTED THAT THE CAR SEAT WAS AROUND HER NECK. SHE WAS IN THE REAR WITH ANOTHER CHILD. I, [XXX], UNBUCKLED MY SEAT BEAT AND TURNED AROUND TO FIND THAT THE CAR SEAT WAS TIGHTENED AROUND HER NECK COMPLETELY UNABLE TO LOOSEN WITH LITTLE ROOM FOR HER TO BREATH. I PLACED MY TWO FINGERS, B/T HER NECK AND SEATBELT. MY HUSBAND, PULLED TO THE SIDE OF THE ROAD. HE PLACED HIS TWO FINGERS BETWEEN HER NECK AND SEAT BELT. ANYTIME WE TOUCHED THE SEAT BELT IT RETRACTED TIGHTER, WE HAD TO INSTRUCT MY DAUGHTER TO NOT MOVED AND CONTINUED TO SECURE HER AIRWAY AND DID NOT TOUCH THE SEATBELT. I CALLED 911 AND IMMEDIATELY BEGAN TO FLAG PEOPLE ON THE EXPRESSWAY DOWN TO HELP. WE ASKED IF HE HAD SCISSORS OR KNIFE TO CUT THE SEAT BELT OFF. THE PASSERBY/MOTORIST IN A WHITE FORD PICK-UP, HAD A SPORTING KNIFE AND ON FIRST TRY COULD NOT CUT THE SEATBELT OFF. ON THE SECOND TRY HE WAS ABLE TO CUT THE SEAT BELT OFF. THE SEAT BELT WAS FOUND TO BE UNBUCKLED. MY DAUGHTER SAID SHE DID NOT UNBUCKLE THE SEAT BELT AND DIDN'T KNOW IT WAS DOING THAT. SHE STATED HER DRESS WAS UNDERNEATH THE BOTTOM OF SEATBELT. THE SEAT BELT WAS FOUND TO BE AROUND HER NECK IN THE FASHION OF THE CANCER RIBBON SIGN. CAR WAS NEW WITH 4500 MILES ON IT. CAR TAKEN BACK TO HYUNDAI DEALERSHIP, MONDAY, DEC 5. 2016, FILED COMPLAINT WITH HYUNDAI SAFETY TEAM AT 714-965-3316 WITH REP. [XXX]. [XXX]. AT LATER DATE SAID SAFETY TEAM FOUND NOTHING AND SEAT WORK PROPERLY. ON FRIDAY, DEC. 16TH CALLED MAINTENANCE AT DEALERSHIP WHO SAID HYUNDAI SAFETY ENGINEER HAD NOT SEEN THE CAR AND WERE WAITING TO HEAR BACK. NO WORK OR ENGINEER INSPECTION HAS BEEN DONE ON CAR PER [XXX] IN MAINTENANCE UP TO 12/16/16. CASE #[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Mfg Campaign: 10935641
Recall Date: Dec 16, 2016
Hyundai Motor America
Defect Description:
INTERIOR LIGHTING
Potential Consequences:
ISSUE #1 SEAT BELT SAFETY-CHOKING INCIDENT FILED SEPARATE TRACKING # 10935641 ISSUE # 2 BOUGHT VEHICLE SEPT. 29, 2016 WITH ZERO MILEAGE ON CAR. HAPPENED OCTOBER 1, AND 2ND, AND RANDOM. ON OCTOBER 3, 2016 BROUGHT VEHICLE INTO MAINTENANCE BECAUSE THE VEHICLE IS MAKING THUMPING SOUND WHILE DRIVING. SOMETIMES WHEN DRIVING ON THE STREET, LESS THAN 25-30MPH CAR SPONTANEOUSLY DOES THIS SOUND. I PULL OVER TO THE SIDE OF THE ROAD, LOOK UNDER THE VEHICLE, TO SEE IF SOMETHING IS DRAGGING. NOTHING IS THERE. I START DRIVING AGAIN, THE SOUND RETURNS, PULL OVER, AGAIN NOTHING FOUND OUTSIDE OF VEHICLE OR UNDERNEATH. INSIDE THE VEHICLE I NOTICE THAT THE EMERGENCY PARKING BRAKE LIGHT IS ON AS A SIGNAL ON THE DASH BOARD. I DID NOT TURN IT ON. IT SMELLS LIKE SOMETHING IS BURNING ON THE VEHICLE. I LIFT THE HOOD. NOTHING FOUND. I RETURN THE VEHICLE TO THE DEALERSHIP ON OCTOBER 3, 2016 FOR INSPECTION AT THE HYUNDAI GERALD DEALERSHIP IN NORTH AURORA ILLINOIS WHERE VEHICLE WAS PURCHASED. THIS HAS HAPPENED SEVERAL TIMES SAME SCENARIO SINCE PURCHASING UP UNTIL DECEMBER 4, 2016. HYUNDAI MAINTENANCE FOUND NO PROBLEMS. ISSUE # 3 INCIDENT HAS BEEN HAPPENING SINCE ABOUT 1 WEEK AFTER VEHICLE PURCHASE AT START OF CAR AND WHILE DRIVING. INTERIOR CAR LIGHTS RANDOMLY COME ON. THIS CAN BE INTERIOR DRIVER SIDE, INTERIOR PASSENGER SIDE, AND INTERIOR REAR LIGHTS. UNABLE TO REPLICATE HAPPENS SOMETIMES WHILE DRIVING AS WELL. USUALLY FIXED BY DEPRESSING BUTTON. BUT, BUTTON WAS NOT ORIGINALLY PRESSED TO TURN THIS LIGHT ON. HAS BEEN REPORTED TO DEALERSHIP AND HYUNDAI MANUFACTURER. MANUFACTURER OR DEALERSHIP HAS NOT RESOLVED OR FOUND THE ISSUE. THESE ISSUES ARE DOCUMENTED IN VEHICLE MAINTENANCE REPORTS ANYTIME VEHICLE WAS TAKEN FOR SERVICE. ISSUES HAVE BEEN REPORTED TO HYUNDAI MANUFACTURER. NO RESOLUTION HAS BEEN OFFERED. *TR
Corrective Action:
ISSUE #1 SEAT BELT SAFETY-CHOKING INCIDENT FILED SEPARATE TRACKING # 10935641 ISSUE # 2 BOUGHT VEHICLE SEPT. 29, 2016 WITH ZERO MILEAGE ON CAR. HAPPENED OCTOBER 1, AND 2ND, AND RANDOM. ON OCTOBER 3, 2016 BROUGHT VEHICLE INTO MAINTENANCE BECAUSE THE VEHICLE IS MAKING THUMPING SOUND WHILE DRIVING. SOMETIMES WHEN DRIVING ON THE STREET, LESS THAN 25-30MPH CAR SPONTANEOUSLY DOES THIS SOUND. I PULL OVER TO THE SIDE OF THE ROAD, LOOK UNDER THE VEHICLE, TO SEE IF SOMETHING IS DRAGGING. NOTHING IS THERE. I START DRIVING AGAIN, THE SOUND RETURNS, PULL OVER, AGAIN NOTHING FOUND OUTSIDE OF VEHICLE OR UNDERNEATH. INSIDE THE VEHICLE I NOTICE THAT THE EMERGENCY PARKING BRAKE LIGHT IS ON AS A SIGNAL ON THE DASH BOARD. I DID NOT TURN IT ON. IT SMELLS LIKE SOMETHING IS BURNING ON THE VEHICLE. I LIFT THE HOOD. NOTHING FOUND. I RETURN THE VEHICLE TO THE DEALERSHIP ON OCTOBER 3, 2016 FOR INSPECTION AT THE HYUNDAI GERALD DEALERSHIP IN NORTH AURORA ILLINOIS WHERE VEHICLE WAS PURCHASED. THIS HAS HAPPENED SEVERAL TIMES SAME SCENARIO SINCE PURCHASING UP UNTIL DECEMBER 4, 2016. HYUNDAI MAINTENANCE FOUND NO PROBLEMS. ISSUE # 3 INCIDENT HAS BEEN HAPPENING SINCE ABOUT 1 WEEK AFTER VEHICLE PURCHASE AT START OF CAR AND WHILE DRIVING. INTERIOR CAR LIGHTS RANDOMLY COME ON. THIS CAN BE INTERIOR DRIVER SIDE, INTERIOR PASSENGER SIDE, AND INTERIOR REAR LIGHTS. UNABLE TO REPLICATE HAPPENS SOMETIMES WHILE DRIVING AS WELL. USUALLY FIXED BY DEPRESSING BUTTON. BUT, BUTTON WAS NOT ORIGINALLY PRESSED TO TURN THIS LIGHT ON. HAS BEEN REPORTED TO DEALERSHIP AND HYUNDAI MANUFACTURER. MANUFACTURER OR DEALERSHIP HAS NOT RESOLVED OR FOUND THE ISSUE. THESE ISSUES ARE DOCUMENTED IN VEHICLE MAINTENANCE REPORTS ANYTIME VEHICLE WAS TAKEN FOR SERVICE. ISSUES HAVE BEEN REPORTED TO HYUNDAI MANUFACTURER. NO RESOLUTION HAS BEEN OFFERED. *TR
Additional Notes:
ISSUE #1 SEAT BELT SAFETY-CHOKING INCIDENT FILED SEPARATE TRACKING # 10935641 ISSUE # 2 BOUGHT VEHICLE SEPT. 29, 2016 WITH ZERO MILEAGE ON CAR. HAPPENED OCTOBER 1, AND 2ND, AND RANDOM. ON OCTOBER 3, 2016 BROUGHT VEHICLE INTO MAINTENANCE BECAUSE THE VEHICLE IS MAKING THUMPING SOUND WHILE DRIVING. SOMETIMES WHEN DRIVING ON THE STREET, LESS THAN 25-30MPH CAR SPONTANEOUSLY DOES THIS SOUND. I PULL OVER TO THE SIDE OF THE ROAD, LOOK UNDER THE VEHICLE, TO SEE IF SOMETHING IS DRAGGING. NOTHING IS THERE. I START DRIVING AGAIN, THE SOUND RETURNS, PULL OVER, AGAIN NOTHING FOUND OUTSIDE OF VEHICLE OR UNDERNEATH. INSIDE THE VEHICLE I NOTICE THAT THE EMERGENCY PARKING BRAKE LIGHT IS ON AS A SIGNAL ON THE DASH BOARD. I DID NOT TURN IT ON. IT SMELLS LIKE SOMETHING IS BURNING ON THE VEHICLE. I LIFT THE HOOD. NOTHING FOUND. I RETURN THE VEHICLE TO THE DEALERSHIP ON OCTOBER 3, 2016 FOR INSPECTION AT THE HYUNDAI GERALD DEALERSHIP IN NORTH AURORA ILLINOIS WHERE VEHICLE WAS PURCHASED. THIS HAS HAPPENED SEVERAL TIMES SAME SCENARIO SINCE PURCHASING UP UNTIL DECEMBER 4, 2016. HYUNDAI MAINTENANCE FOUND NO PROBLEMS. ISSUE # 3 INCIDENT HAS BEEN HAPPENING SINCE ABOUT 1 WEEK AFTER VEHICLE PURCHASE AT START OF CAR AND WHILE DRIVING. INTERIOR CAR LIGHTS RANDOMLY COME ON. THIS CAN BE INTERIOR DRIVER SIDE, INTERIOR PASSENGER SIDE, AND INTERIOR REAR LIGHTS. UNABLE TO REPLICATE HAPPENS SOMETIMES WHILE DRIVING AS WELL. USUALLY FIXED BY DEPRESSING BUTTON. BUT, BUTTON WAS NOT ORIGINALLY PRESSED TO TURN THIS LIGHT ON. HAS BEEN REPORTED TO DEALERSHIP AND HYUNDAI MANUFACTURER. MANUFACTURER OR DEALERSHIP HAS NOT RESOLVED OR FOUND THE ISSUE. THESE ISSUES ARE DOCUMENTED IN VEHICLE MAINTENANCE REPORTS ANYTIME VEHICLE WAS TAKEN FOR SERVICE. ISSUES HAVE BEEN REPORTED TO HYUNDAI MANUFACTURER. NO RESOLUTION HAS BEEN OFFERED. *TR
Mfg Campaign: 10935654
Recall Date: Dec 16, 2016
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
ISSUE #1 SEAT BELT SAFETY-CHOKING INCIDENT FILED SEPARATE TRACKING # 10935641 ISSUE # 2 BOUGHT VEHICLE SEPT. 29, 2016 WITH ZERO MILEAGE ON CAR. HAPPENED OCTOBER 1, AND 2ND, AND RANDOM. ON OCTOBER 3, 2016 BROUGHT VEHICLE INTO MAINTENANCE BECAUSE THE VEHICLE IS MAKING THUMPING SOUND WHILE DRIVING. SOMETIMES WHEN DRIVING ON THE STREET, LESS THAN 25-30MPH CAR SPONTANEOUSLY DOES THIS SOUND. I PULL OVER TO THE SIDE OF THE ROAD, LOOK UNDER THE VEHICLE, TO SEE IF SOMETHING IS DRAGGING. NOTHING IS THERE. I START DRIVING AGAIN, THE SOUND RETURNS, PULL OVER, AGAIN NOTHING FOUND OUTSIDE OF VEHICLE OR UNDERNEATH. INSIDE THE VEHICLE I NOTICE THAT THE EMERGENCY PARKING BRAKE LIGHT IS ON AS A SIGNAL ON THE DASH BOARD. I DID NOT TURN IT ON. IT SMELLS LIKE SOMETHING IS BURNING ON THE VEHICLE. I LIFT THE HOOD. NOTHING FOUND. I RETURN THE VEHICLE TO THE DEALERSHIP ON OCTOBER 3, 2016 FOR INSPECTION AT THE HYUNDAI GERALD DEALERSHIP IN NORTH AURORA ILLINOIS WHERE VEHICLE WAS PURCHASED. THIS HAS HAPPENED SEVERAL TIMES SAME SCENARIO SINCE PURCHASING UP UNTIL DECEMBER 4, 2016. HYUNDAI MAINTENANCE FOUND NO PROBLEMS. ISSUE # 3 INCIDENT HAS BEEN HAPPENING SINCE ABOUT 1 WEEK AFTER VEHICLE PURCHASE AT START OF CAR AND WHILE DRIVING. INTERIOR CAR LIGHTS RANDOMLY COME ON. THIS CAN BE INTERIOR DRIVER SIDE, INTERIOR PASSENGER SIDE, AND INTERIOR REAR LIGHTS. UNABLE TO REPLICATE HAPPENS SOMETIMES WHILE DRIVING AS WELL. USUALLY FIXED BY DEPRESSING BUTTON. BUT, BUTTON WAS NOT ORIGINALLY PRESSED TO TURN THIS LIGHT ON. HAS BEEN REPORTED TO DEALERSHIP AND HYUNDAI MANUFACTURER. MANUFACTURER OR DEALERSHIP HAS NOT RESOLVED OR FOUND THE ISSUE. THESE ISSUES ARE DOCUMENTED IN VEHICLE MAINTENANCE REPORTS ANYTIME VEHICLE WAS TAKEN FOR SERVICE. ISSUES HAVE BEEN REPORTED TO HYUNDAI MANUFACTURER. NO RESOLUTION HAS BEEN OFFERED. *TR
Corrective Action:
ISSUE #1 SEAT BELT SAFETY-CHOKING INCIDENT FILED SEPARATE TRACKING # 10935641 ISSUE # 2 BOUGHT VEHICLE SEPT. 29, 2016 WITH ZERO MILEAGE ON CAR. HAPPENED OCTOBER 1, AND 2ND, AND RANDOM. ON OCTOBER 3, 2016 BROUGHT VEHICLE INTO MAINTENANCE BECAUSE THE VEHICLE IS MAKING THUMPING SOUND WHILE DRIVING. SOMETIMES WHEN DRIVING ON THE STREET, LESS THAN 25-30MPH CAR SPONTANEOUSLY DOES THIS SOUND. I PULL OVER TO THE SIDE OF THE ROAD, LOOK UNDER THE VEHICLE, TO SEE IF SOMETHING IS DRAGGING. NOTHING IS THERE. I START DRIVING AGAIN, THE SOUND RETURNS, PULL OVER, AGAIN NOTHING FOUND OUTSIDE OF VEHICLE OR UNDERNEATH. INSIDE THE VEHICLE I NOTICE THAT THE EMERGENCY PARKING BRAKE LIGHT IS ON AS A SIGNAL ON THE DASH BOARD. I DID NOT TURN IT ON. IT SMELLS LIKE SOMETHING IS BURNING ON THE VEHICLE. I LIFT THE HOOD. NOTHING FOUND. I RETURN THE VEHICLE TO THE DEALERSHIP ON OCTOBER 3, 2016 FOR INSPECTION AT THE HYUNDAI GERALD DEALERSHIP IN NORTH AURORA ILLINOIS WHERE VEHICLE WAS PURCHASED. THIS HAS HAPPENED SEVERAL TIMES SAME SCENARIO SINCE PURCHASING UP UNTIL DECEMBER 4, 2016. HYUNDAI MAINTENANCE FOUND NO PROBLEMS. ISSUE # 3 INCIDENT HAS BEEN HAPPENING SINCE ABOUT 1 WEEK AFTER VEHICLE PURCHASE AT START OF CAR AND WHILE DRIVING. INTERIOR CAR LIGHTS RANDOMLY COME ON. THIS CAN BE INTERIOR DRIVER SIDE, INTERIOR PASSENGER SIDE, AND INTERIOR REAR LIGHTS. UNABLE TO REPLICATE HAPPENS SOMETIMES WHILE DRIVING AS WELL. USUALLY FIXED BY DEPRESSING BUTTON. BUT, BUTTON WAS NOT ORIGINALLY PRESSED TO TURN THIS LIGHT ON. HAS BEEN REPORTED TO DEALERSHIP AND HYUNDAI MANUFACTURER. MANUFACTURER OR DEALERSHIP HAS NOT RESOLVED OR FOUND THE ISSUE. THESE ISSUES ARE DOCUMENTED IN VEHICLE MAINTENANCE REPORTS ANYTIME VEHICLE WAS TAKEN FOR SERVICE. ISSUES HAVE BEEN REPORTED TO HYUNDAI MANUFACTURER. NO RESOLUTION HAS BEEN OFFERED. *TR
Additional Notes:
ISSUE #1 SEAT BELT SAFETY-CHOKING INCIDENT FILED SEPARATE TRACKING # 10935641 ISSUE # 2 BOUGHT VEHICLE SEPT. 29, 2016 WITH ZERO MILEAGE ON CAR. HAPPENED OCTOBER 1, AND 2ND, AND RANDOM. ON OCTOBER 3, 2016 BROUGHT VEHICLE INTO MAINTENANCE BECAUSE THE VEHICLE IS MAKING THUMPING SOUND WHILE DRIVING. SOMETIMES WHEN DRIVING ON THE STREET, LESS THAN 25-30MPH CAR SPONTANEOUSLY DOES THIS SOUND. I PULL OVER TO THE SIDE OF THE ROAD, LOOK UNDER THE VEHICLE, TO SEE IF SOMETHING IS DRAGGING. NOTHING IS THERE. I START DRIVING AGAIN, THE SOUND RETURNS, PULL OVER, AGAIN NOTHING FOUND OUTSIDE OF VEHICLE OR UNDERNEATH. INSIDE THE VEHICLE I NOTICE THAT THE EMERGENCY PARKING BRAKE LIGHT IS ON AS A SIGNAL ON THE DASH BOARD. I DID NOT TURN IT ON. IT SMELLS LIKE SOMETHING IS BURNING ON THE VEHICLE. I LIFT THE HOOD. NOTHING FOUND. I RETURN THE VEHICLE TO THE DEALERSHIP ON OCTOBER 3, 2016 FOR INSPECTION AT THE HYUNDAI GERALD DEALERSHIP IN NORTH AURORA ILLINOIS WHERE VEHICLE WAS PURCHASED. THIS HAS HAPPENED SEVERAL TIMES SAME SCENARIO SINCE PURCHASING UP UNTIL DECEMBER 4, 2016. HYUNDAI MAINTENANCE FOUND NO PROBLEMS. ISSUE # 3 INCIDENT HAS BEEN HAPPENING SINCE ABOUT 1 WEEK AFTER VEHICLE PURCHASE AT START OF CAR AND WHILE DRIVING. INTERIOR CAR LIGHTS RANDOMLY COME ON. THIS CAN BE INTERIOR DRIVER SIDE, INTERIOR PASSENGER SIDE, AND INTERIOR REAR LIGHTS. UNABLE TO REPLICATE HAPPENS SOMETIMES WHILE DRIVING AS WELL. USUALLY FIXED BY DEPRESSING BUTTON. BUT, BUTTON WAS NOT ORIGINALLY PRESSED TO TURN THIS LIGHT ON. HAS BEEN REPORTED TO DEALERSHIP AND HYUNDAI MANUFACTURER. MANUFACTURER OR DEALERSHIP HAS NOT RESOLVED OR FOUND THE ISSUE. THESE ISSUES ARE DOCUMENTED IN VEHICLE MAINTENANCE REPORTS ANYTIME VEHICLE WAS TAKEN FOR SERVICE. ISSUES HAVE BEEN REPORTED TO HYUNDAI MANUFACTURER. NO RESOLUTION HAS BEEN OFFERED. *TR
Mfg Campaign: 10935654
Recall Date: Dec 16, 2016
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
ECM ISSUES. CAR HAD ECM PROBLEM AND LOST POWER. WENT INTO THE DEALER, AND THEY SAID THEY REPAIRED IT. DIDN'T EVEN MAKE IT HOME FROM THE DEALER AND IT HAPPENED AGAIN. BACK TO DEALER AND THEY SAID AGAIN IT WAS REPAIRED. CAR HAD 10,000 MILES ON IT AT THE TIME. LESS THAN 3,000 MILES LATER, IT HAPPENED AGAIN - CAR COMPLETELY SHUT OFF ON THE HIGHWAY. COMPLETE LOSS OF POWER. DEALER CLAIMED IT WAS THE SAME PROBLEM AND "FIXED" IT WITH A SOFTWARE UPDATE. NOW SCARED TO DRIVE IT - CONSIDERING LEMON LAW? THREE PROBLEMS IN 6 MONTHS ON A BRAND NEW CAR, AND SAME PROBLEM EVERY SINGLE TIME.
Corrective Action:
ECM ISSUES. CAR HAD ECM PROBLEM AND LOST POWER. WENT INTO THE DEALER, AND THEY SAID THEY REPAIRED IT. DIDN'T EVEN MAKE IT HOME FROM THE DEALER AND IT HAPPENED AGAIN. BACK TO DEALER AND THEY SAID AGAIN IT WAS REPAIRED. CAR HAD 10,000 MILES ON IT AT THE TIME. LESS THAN 3,000 MILES LATER, IT HAPPENED AGAIN - CAR COMPLETELY SHUT OFF ON THE HIGHWAY. COMPLETE LOSS OF POWER. DEALER CLAIMED IT WAS THE SAME PROBLEM AND "FIXED" IT WITH A SOFTWARE UPDATE. NOW SCARED TO DRIVE IT - CONSIDERING LEMON LAW? THREE PROBLEMS IN 6 MONTHS ON A BRAND NEW CAR, AND SAME PROBLEM EVERY SINGLE TIME.
Additional Notes:
ECM ISSUES. CAR HAD ECM PROBLEM AND LOST POWER. WENT INTO THE DEALER, AND THEY SAID THEY REPAIRED IT. DIDN'T EVEN MAKE IT HOME FROM THE DEALER AND IT HAPPENED AGAIN. BACK TO DEALER AND THEY SAID AGAIN IT WAS REPAIRED. CAR HAD 10,000 MILES ON IT AT THE TIME. LESS THAN 3,000 MILES LATER, IT HAPPENED AGAIN - CAR COMPLETELY SHUT OFF ON THE HIGHWAY. COMPLETE LOSS OF POWER. DEALER CLAIMED IT WAS THE SAME PROBLEM AND "FIXED" IT WITH A SOFTWARE UPDATE. NOW SCARED TO DRIVE IT - CONSIDERING LEMON LAW? THREE PROBLEMS IN 6 MONTHS ON A BRAND NEW CAR, AND SAME PROBLEM EVERY SINGLE TIME.
Mfg Campaign: 10935528
Recall Date: Dec 15, 2016
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
ECM ISSUES. CAR HAD ECM PROBLEM AND LOST POWER. WENT INTO THE DEALER, AND THEY SAID THEY REPAIRED IT. DIDN'T EVEN MAKE IT HOME FROM THE DEALER AND IT HAPPENED AGAIN. BACK TO DEALER AND THEY SAID AGAIN IT WAS REPAIRED. CAR HAD 10,000 MILES ON IT AT THE TIME. LESS THAN 3,000 MILES LATER, IT HAPPENED AGAIN - CAR COMPLETELY SHUT OFF ON THE HIGHWAY. COMPLETE LOSS OF POWER. DEALER CLAIMED IT WAS THE SAME PROBLEM AND "FIXED" IT WITH A SOFTWARE UPDATE. NOW SCARED TO DRIVE IT - CONSIDERING LEMON LAW? THREE PROBLEMS IN 6 MONTHS ON A BRAND NEW CAR, AND SAME PROBLEM EVERY SINGLE TIME.
Corrective Action:
ECM ISSUES. CAR HAD ECM PROBLEM AND LOST POWER. WENT INTO THE DEALER, AND THEY SAID THEY REPAIRED IT. DIDN'T EVEN MAKE IT HOME FROM THE DEALER AND IT HAPPENED AGAIN. BACK TO DEALER AND THEY SAID AGAIN IT WAS REPAIRED. CAR HAD 10,000 MILES ON IT AT THE TIME. LESS THAN 3,000 MILES LATER, IT HAPPENED AGAIN - CAR COMPLETELY SHUT OFF ON THE HIGHWAY. COMPLETE LOSS OF POWER. DEALER CLAIMED IT WAS THE SAME PROBLEM AND "FIXED" IT WITH A SOFTWARE UPDATE. NOW SCARED TO DRIVE IT - CONSIDERING LEMON LAW? THREE PROBLEMS IN 6 MONTHS ON A BRAND NEW CAR, AND SAME PROBLEM EVERY SINGLE TIME.
Additional Notes:
ECM ISSUES. CAR HAD ECM PROBLEM AND LOST POWER. WENT INTO THE DEALER, AND THEY SAID THEY REPAIRED IT. DIDN'T EVEN MAKE IT HOME FROM THE DEALER AND IT HAPPENED AGAIN. BACK TO DEALER AND THEY SAID AGAIN IT WAS REPAIRED. CAR HAD 10,000 MILES ON IT AT THE TIME. LESS THAN 3,000 MILES LATER, IT HAPPENED AGAIN - CAR COMPLETELY SHUT OFF ON THE HIGHWAY. COMPLETE LOSS OF POWER. DEALER CLAIMED IT WAS THE SAME PROBLEM AND "FIXED" IT WITH A SOFTWARE UPDATE. NOW SCARED TO DRIVE IT - CONSIDERING LEMON LAW? THREE PROBLEMS IN 6 MONTHS ON A BRAND NEW CAR, AND SAME PROBLEM EVERY SINGLE TIME.
Mfg Campaign: 10935528
Recall Date: Dec 15, 2016
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
11/18/2016 - I BACKED OUT OF MY DRIVEWAY AND WAS SLOWLY ACCELERATING UP MY RURAL STREET WHEN THE CAR SUDDENLY BRAKE HARD OF ITS OWN ACCORD AND MADE A CLUNKING NOISE. NO INSTRUMENT PANEL INDICATION WAS PROVIDED AS TO WHY THIS OCCURRED. THIS WAS NOT DRIVER ERROR AS MY FOOT WAS STILL ON THE ACCELERATOR. I WAS DRIVING STRAIGHT AHEAD - NOT TURNING - NO OTHER CARS WERE IN THE VICINITY. 11/21/16 - WHILE DRIVING, THE CAR DROVE SLUGGISHLY (ALMOST LIKE THE PARKING BRAKE WAS ON). WHEN I PULLED INTO MY DRIVEWAY, I AGAIN HEARD A CLUNKING SOUND. WHEN I OPENED MY DOOR THERE WAS A PRONOUNCED BURNING SMELL AND THE REAR WHEELS WERE TOO HOT TO TOUCH. AGAIN, THERE WERE NO INSTRUMENT PANEL LIGHTS TO INDICATE ANY ISSUE. THE CAR HAS BEEN OPERATING NORMALLY SINCE THESE INCIDENTS. I HAVE BEEN UNABLE TO REPLICATE THESE ISSUES. THIS CAR HAS HAD A SERIES OF UNEXPLAINED ELECTRICAL ISSUES. THE CAUSE OF THE PROBLEMS DESCRIBED IS UNKNOWN. MY WIFE AND I FOUND THESE EVENTS FRIGHTENING AND A SAFETY ISSUE IN A CAR WITH LESS THAN 5,000 MILES AND LESS THAN 3 MONTHS OLD. *TR
Corrective Action:
11/18/2016 - I BACKED OUT OF MY DRIVEWAY AND WAS SLOWLY ACCELERATING UP MY RURAL STREET WHEN THE CAR SUDDENLY BRAKE HARD OF ITS OWN ACCORD AND MADE A CLUNKING NOISE. NO INSTRUMENT PANEL INDICATION WAS PROVIDED AS TO WHY THIS OCCURRED. THIS WAS NOT DRIVER ERROR AS MY FOOT WAS STILL ON THE ACCELERATOR. I WAS DRIVING STRAIGHT AHEAD - NOT TURNING - NO OTHER CARS WERE IN THE VICINITY. 11/21/16 - WHILE DRIVING, THE CAR DROVE SLUGGISHLY (ALMOST LIKE THE PARKING BRAKE WAS ON). WHEN I PULLED INTO MY DRIVEWAY, I AGAIN HEARD A CLUNKING SOUND. WHEN I OPENED MY DOOR THERE WAS A PRONOUNCED BURNING SMELL AND THE REAR WHEELS WERE TOO HOT TO TOUCH. AGAIN, THERE WERE NO INSTRUMENT PANEL LIGHTS TO INDICATE ANY ISSUE. THE CAR HAS BEEN OPERATING NORMALLY SINCE THESE INCIDENTS. I HAVE BEEN UNABLE TO REPLICATE THESE ISSUES. THIS CAR HAS HAD A SERIES OF UNEXPLAINED ELECTRICAL ISSUES. THE CAUSE OF THE PROBLEMS DESCRIBED IS UNKNOWN. MY WIFE AND I FOUND THESE EVENTS FRIGHTENING AND A SAFETY ISSUE IN A CAR WITH LESS THAN 5,000 MILES AND LESS THAN 3 MONTHS OLD. *TR
Additional Notes:
11/18/2016 - I BACKED OUT OF MY DRIVEWAY AND WAS SLOWLY ACCELERATING UP MY RURAL STREET WHEN THE CAR SUDDENLY BRAKE HARD OF ITS OWN ACCORD AND MADE A CLUNKING NOISE. NO INSTRUMENT PANEL INDICATION WAS PROVIDED AS TO WHY THIS OCCURRED. THIS WAS NOT DRIVER ERROR AS MY FOOT WAS STILL ON THE ACCELERATOR. I WAS DRIVING STRAIGHT AHEAD - NOT TURNING - NO OTHER CARS WERE IN THE VICINITY. 11/21/16 - WHILE DRIVING, THE CAR DROVE SLUGGISHLY (ALMOST LIKE THE PARKING BRAKE WAS ON). WHEN I PULLED INTO MY DRIVEWAY, I AGAIN HEARD A CLUNKING SOUND. WHEN I OPENED MY DOOR THERE WAS A PRONOUNCED BURNING SMELL AND THE REAR WHEELS WERE TOO HOT TO TOUCH. AGAIN, THERE WERE NO INSTRUMENT PANEL LIGHTS TO INDICATE ANY ISSUE. THE CAR HAS BEEN OPERATING NORMALLY SINCE THESE INCIDENTS. I HAVE BEEN UNABLE TO REPLICATE THESE ISSUES. THIS CAR HAS HAD A SERIES OF UNEXPLAINED ELECTRICAL ISSUES. THE CAUSE OF THE PROBLEMS DESCRIBED IS UNKNOWN. MY WIFE AND I FOUND THESE EVENTS FRIGHTENING AND A SAFETY ISSUE IN A CAR WITH LESS THAN 5,000 MILES AND LESS THAN 3 MONTHS OLD. *TR
Mfg Campaign: 10928478
Recall Date: Nov 29, 2016
Hyundai Motor America
Defect Description:
SUSPENSION:FRONT:WHEEL BEARING
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 50 MPH, A RATTLING NOISE EMERGED FROM THE DRIVER SIDE WHEEL. THE DEALER DIAGNOSED THAT THE VEHICLE WAS SAFE TO DRIVE. THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED APPROXIMATELY FOUR TIMES. THE VEHICLE HAD TO BE TOWED TO THE DEALER AFTER THE MOST RECENT FAILURE. THE DEALER DIAGNOSED THAT THE DRIVER SIDE WHEEL BEARING WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,400.
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 50 MPH, A RATTLING NOISE EMERGED FROM THE DRIVER SIDE WHEEL. THE DEALER DIAGNOSED THAT THE VEHICLE WAS SAFE TO DRIVE. THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED APPROXIMATELY FOUR TIMES. THE VEHICLE HAD TO BE TOWED TO THE DEALER AFTER THE MOST RECENT FAILURE. THE DEALER DIAGNOSED THAT THE DRIVER SIDE WHEEL BEARING WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,400.
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 50 MPH, A RATTLING NOISE EMERGED FROM THE DRIVER SIDE WHEEL. THE DEALER DIAGNOSED THAT THE VEHICLE WAS SAFE TO DRIVE. THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT ALSO STATED THAT THE SAME FAILURE OCCURRED APPROXIMATELY FOUR TIMES. THE VEHICLE HAD TO BE TOWED TO THE DEALER AFTER THE MOST RECENT FAILURE. THE DEALER DIAGNOSED THAT THE DRIVER SIDE WHEEL BEARING WAS DEFECTIVE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,400.
Mfg Campaign: 10927707
Recall Date: Nov 23, 2016
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
MY WIFE HELEN DRIVES TO WORK 35 MILES EACH WAY DAILY, SHE STARTED HEARING A RATTLING NOISE THAT CAME FROM THE ENGINE AREA. THE NOISE PERSISTED FOR A FEW DAYS AND WAS OBSERVED DURING HER COMMUTE TO WORK TWICE. HUSBAND TEST DROVE CAR AS WELL AND COMFIRMED A RATTLING NOISE. CAR TOWED TO PREMIER HYNDAUI 3480 NAGLEE ROAD, TRACY , CALIFORNIA,95304. SEVICE TECHNITIAN COMFIRMED IN WRITING VEHICLE HAS A NON REPAIRABLE ENGINE, METAL EXTRACTS WERE FOUND INSIDE THE OIL PAN AND THE DEALERSHIP ADVISED ENGINE IS NO GOOD AND NEEDS TO BE REPLACED.
Corrective Action:
MY WIFE HELEN DRIVES TO WORK 35 MILES EACH WAY DAILY, SHE STARTED HEARING A RATTLING NOISE THAT CAME FROM THE ENGINE AREA. THE NOISE PERSISTED FOR A FEW DAYS AND WAS OBSERVED DURING HER COMMUTE TO WORK TWICE. HUSBAND TEST DROVE CAR AS WELL AND COMFIRMED A RATTLING NOISE. CAR TOWED TO PREMIER HYNDAUI 3480 NAGLEE ROAD, TRACY , CALIFORNIA,95304. SEVICE TECHNITIAN COMFIRMED IN WRITING VEHICLE HAS A NON REPAIRABLE ENGINE, METAL EXTRACTS WERE FOUND INSIDE THE OIL PAN AND THE DEALERSHIP ADVISED ENGINE IS NO GOOD AND NEEDS TO BE REPLACED.
Additional Notes:
MY WIFE HELEN DRIVES TO WORK 35 MILES EACH WAY DAILY, SHE STARTED HEARING A RATTLING NOISE THAT CAME FROM THE ENGINE AREA. THE NOISE PERSISTED FOR A FEW DAYS AND WAS OBSERVED DURING HER COMMUTE TO WORK TWICE. HUSBAND TEST DROVE CAR AS WELL AND COMFIRMED A RATTLING NOISE. CAR TOWED TO PREMIER HYNDAUI 3480 NAGLEE ROAD, TRACY , CALIFORNIA,95304. SEVICE TECHNITIAN COMFIRMED IN WRITING VEHICLE HAS A NON REPAIRABLE ENGINE, METAL EXTRACTS WERE FOUND INSIDE THE OIL PAN AND THE DEALERSHIP ADVISED ENGINE IS NO GOOD AND NEEDS TO BE REPLACED.
Mfg Campaign: 10927713
Recall Date: Nov 23, 2016
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
HAVE A 2016 HYUNDAI SONATA LIMITED WITH THE ULTIMATE PACKAGE AND WAS DRIVING DOWN THE ROAD AT THE APPROXIMATE SPEED OF 35MPH WITH NO VEHICLES IN FRONT NOR BEHIND ME WHEN THE INSTRUMENT PANEL STARTED ILLUMINATING AND BEEPING AND THE BRAKES ABRUPTLY SLAMMED! HAD THERE BEEN A CAR BEHIND ME IT WOULD HAVE REAR ENDED ME. MY DAUGHTER WAS IN THE PASSENGER SEAT. THIS WAS AT APPROXIMATELY 4500 MILES. I TOOK IT TO THE DEALERSHIP AND NO PROBLEMS FOUND
Corrective Action:
HAVE A 2016 HYUNDAI SONATA LIMITED WITH THE ULTIMATE PACKAGE AND WAS DRIVING DOWN THE ROAD AT THE APPROXIMATE SPEED OF 35MPH WITH NO VEHICLES IN FRONT NOR BEHIND ME WHEN THE INSTRUMENT PANEL STARTED ILLUMINATING AND BEEPING AND THE BRAKES ABRUPTLY SLAMMED! HAD THERE BEEN A CAR BEHIND ME IT WOULD HAVE REAR ENDED ME. MY DAUGHTER WAS IN THE PASSENGER SEAT. THIS WAS AT APPROXIMATELY 4500 MILES. I TOOK IT TO THE DEALERSHIP AND NO PROBLEMS FOUND
Additional Notes:
HAVE A 2016 HYUNDAI SONATA LIMITED WITH THE ULTIMATE PACKAGE AND WAS DRIVING DOWN THE ROAD AT THE APPROXIMATE SPEED OF 35MPH WITH NO VEHICLES IN FRONT NOR BEHIND ME WHEN THE INSTRUMENT PANEL STARTED ILLUMINATING AND BEEPING AND THE BRAKES ABRUPTLY SLAMMED! HAD THERE BEEN A CAR BEHIND ME IT WOULD HAVE REAR ENDED ME. MY DAUGHTER WAS IN THE PASSENGER SEAT. THIS WAS AT APPROXIMATELY 4500 MILES. I TOOK IT TO THE DEALERSHIP AND NO PROBLEMS FOUND
Mfg Campaign: 10924359
Recall Date: Nov 4, 2016
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
I HAVE A 2016 HYUNDAI SONATA LIMITED WITH THE ULTIMATE PACKAGE THAT HAS FORWARD COLLISION PROTECTION WHICH IS A WONDERFUL THING IF YOU ARE ABOUT TO HIT A CONCRETE WALL. HOWEVER IF YOU ARE FLOWING WITH TRAFFIC AND HAVE TO SLAM ON YOUR BREAKS BECAUSE THE CAR IN FRONT OF YOU DOES AND THEN THEY START TO GO AGAIN, THE SONATA THINKS YOU ARE COMING TO A WALL AND SENDS YOU TO A COMPLETE STOP. THIS CAUSES PROBLEMS WITH THE TRAFFIC BEHIND YOU. I HAVE ALMOST BEEN REAR ENDED TWICE. I NOW DISABLE IT BECAUSE I DRIVE THE DC BELTWAY WHERE PEOPLE CONSTANTLY SLAM THEIR BRAKES. IT'S A GREAT CONCEPT BUT DEFINITELY NEEDS A LOT OF WORK BEFORE IT IS SAFE ON OUR BUSY ROADS
Corrective Action:
I HAVE A 2016 HYUNDAI SONATA LIMITED WITH THE ULTIMATE PACKAGE THAT HAS FORWARD COLLISION PROTECTION WHICH IS A WONDERFUL THING IF YOU ARE ABOUT TO HIT A CONCRETE WALL. HOWEVER IF YOU ARE FLOWING WITH TRAFFIC AND HAVE TO SLAM ON YOUR BREAKS BECAUSE THE CAR IN FRONT OF YOU DOES AND THEN THEY START TO GO AGAIN, THE SONATA THINKS YOU ARE COMING TO A WALL AND SENDS YOU TO A COMPLETE STOP. THIS CAUSES PROBLEMS WITH THE TRAFFIC BEHIND YOU. I HAVE ALMOST BEEN REAR ENDED TWICE. I NOW DISABLE IT BECAUSE I DRIVE THE DC BELTWAY WHERE PEOPLE CONSTANTLY SLAM THEIR BRAKES. IT'S A GREAT CONCEPT BUT DEFINITELY NEEDS A LOT OF WORK BEFORE IT IS SAFE ON OUR BUSY ROADS
Additional Notes:
I HAVE A 2016 HYUNDAI SONATA LIMITED WITH THE ULTIMATE PACKAGE THAT HAS FORWARD COLLISION PROTECTION WHICH IS A WONDERFUL THING IF YOU ARE ABOUT TO HIT A CONCRETE WALL. HOWEVER IF YOU ARE FLOWING WITH TRAFFIC AND HAVE TO SLAM ON YOUR BREAKS BECAUSE THE CAR IN FRONT OF YOU DOES AND THEN THEY START TO GO AGAIN, THE SONATA THINKS YOU ARE COMING TO A WALL AND SENDS YOU TO A COMPLETE STOP. THIS CAUSES PROBLEMS WITH THE TRAFFIC BEHIND YOU. I HAVE ALMOST BEEN REAR ENDED TWICE. I NOW DISABLE IT BECAUSE I DRIVE THE DC BELTWAY WHERE PEOPLE CONSTANTLY SLAM THEIR BRAKES. IT'S A GREAT CONCEPT BUT DEFINITELY NEEDS A LOT OF WORK BEFORE IT IS SAFE ON OUR BUSY ROADS
Mfg Campaign: 10924360
Recall Date: Nov 4, 2016
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
TAKATA RECALL. MY FOOTS SOMETIMES BRUSHES A FUSE BOX THAT IS MOUNTED ABOVE THE GAS/BRAKE PEDALS, CAUSING ME TO LOSE A SPLIT SECOND IN GOING FROM GAS TO BRAKE. I ONLY HAVE A SIZE 10.5 SHOE. DID NOT HAVE THIS PROBLEM WITH MY 2011 SONATA. MUCH MORE FOOT ROOM DOWN THERE ON 2011 MODEL. SERVICE DEALER SAID NOTHING CAN BE DONE.
Corrective Action:
TAKATA RECALL. MY FOOTS SOMETIMES BRUSHES A FUSE BOX THAT IS MOUNTED ABOVE THE GAS/BRAKE PEDALS, CAUSING ME TO LOSE A SPLIT SECOND IN GOING FROM GAS TO BRAKE. I ONLY HAVE A SIZE 10.5 SHOE. DID NOT HAVE THIS PROBLEM WITH MY 2011 SONATA. MUCH MORE FOOT ROOM DOWN THERE ON 2011 MODEL. SERVICE DEALER SAID NOTHING CAN BE DONE.
Additional Notes:
TAKATA RECALL. MY FOOTS SOMETIMES BRUSHES A FUSE BOX THAT IS MOUNTED ABOVE THE GAS/BRAKE PEDALS, CAUSING ME TO LOSE A SPLIT SECOND IN GOING FROM GAS TO BRAKE. I ONLY HAVE A SIZE 10.5 SHOE. DID NOT HAVE THIS PROBLEM WITH MY 2011 SONATA. MUCH MORE FOOT ROOM DOWN THERE ON 2011 MODEL. SERVICE DEALER SAID NOTHING CAN BE DONE.
Mfg Campaign: 10920555
Recall Date: Nov 1, 2016
Hyundai Motor America
Defect Description:
SERVICE BRAKES, HYDRAULIC
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. WHILE DRIVING 35 MPH, AUTOMATIC EMERGENCY BRAKING (AEB) SYSTEM ENGAGED FOR NO REASON. AS A RESULT, THE CONTACT'S VEHICLE WAS REAR ENDED. WHEN THE AEB SYSTEM ENGAGED, A HIGH PITCHED TONE SOUNDED AND AN AEB SYSTEM INDICATOR ILLUMINATED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS NO FAILURE AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,769. ..UPDATED 11/17/16 *BF....UPDATED 12/05/16 *BF UPDATED 8/30/2017*JS
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. WHILE DRIVING 35 MPH, AUTOMATIC EMERGENCY BRAKING (AEB) SYSTEM ENGAGED FOR NO REASON. AS A RESULT, THE CONTACT'S VEHICLE WAS REAR ENDED. WHEN THE AEB SYSTEM ENGAGED, A HIGH PITCHED TONE SOUNDED AND AN AEB SYSTEM INDICATOR ILLUMINATED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS NO FAILURE AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,769. ..UPDATED 11/17/16 *BF....UPDATED 12/05/16 *BF UPDATED 8/30/2017*JS
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. WHILE DRIVING 35 MPH, AUTOMATIC EMERGENCY BRAKING (AEB) SYSTEM ENGAGED FOR NO REASON. AS A RESULT, THE CONTACT'S VEHICLE WAS REAR ENDED. WHEN THE AEB SYSTEM ENGAGED, A HIGH PITCHED TONE SOUNDED AND AN AEB SYSTEM INDICATOR ILLUMINATED. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS NO FAILURE AND WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,769. ..UPDATED 11/17/16 *BF....UPDATED 12/05/16 *BF UPDATED 8/30/2017*JS
Mfg Campaign: 10916853
Recall Date: Oct 18, 2016
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
AROUND 10PM I WAS DRIVING WITH ONE PASSENGER STRAIGHT DOWN A LOCAL SUBURBAN STREET. THERE WERE NO OTHER CARS NEARBY ON THE ROAD NOR WERE THERE ANY PEDESTRIANS IN THE VICINITY. ABRUPTLY, WITHOUT ANY WARNING, THE CAR GAVE OFF A BEEP AND BROUGHT ITSELF TO AN IMMEDIATE STOP IN THE MIDDLE OF THE ROAD WITHOUT ANY INTERACTION FROM ME AT ALL. THE ROAD IN FRONT OF THE CAR WAS CLEAR AND FOLLOWING THE STOP NO WARNINGS WERE DISPLAYED ON THE DASHBOARD INDICATING A REASON FOR IT OR A MALFUNCTION IN ANY OF THE SYSTEMS. MY PASSENGER AND I WERE EXTREMELY FORTUNATE THAT THERE WAS NOT A CAR COMING UP BEHIND US BECAUSE THIS IMMEDIATE UNINTENDED STOP FOR NO REASON WOULD VERY LIKELY HAVE CAUSED AN ACCIDENT. *TR
Corrective Action:
AROUND 10PM I WAS DRIVING WITH ONE PASSENGER STRAIGHT DOWN A LOCAL SUBURBAN STREET. THERE WERE NO OTHER CARS NEARBY ON THE ROAD NOR WERE THERE ANY PEDESTRIANS IN THE VICINITY. ABRUPTLY, WITHOUT ANY WARNING, THE CAR GAVE OFF A BEEP AND BROUGHT ITSELF TO AN IMMEDIATE STOP IN THE MIDDLE OF THE ROAD WITHOUT ANY INTERACTION FROM ME AT ALL. THE ROAD IN FRONT OF THE CAR WAS CLEAR AND FOLLOWING THE STOP NO WARNINGS WERE DISPLAYED ON THE DASHBOARD INDICATING A REASON FOR IT OR A MALFUNCTION IN ANY OF THE SYSTEMS. MY PASSENGER AND I WERE EXTREMELY FORTUNATE THAT THERE WAS NOT A CAR COMING UP BEHIND US BECAUSE THIS IMMEDIATE UNINTENDED STOP FOR NO REASON WOULD VERY LIKELY HAVE CAUSED AN ACCIDENT. *TR
Additional Notes:
AROUND 10PM I WAS DRIVING WITH ONE PASSENGER STRAIGHT DOWN A LOCAL SUBURBAN STREET. THERE WERE NO OTHER CARS NEARBY ON THE ROAD NOR WERE THERE ANY PEDESTRIANS IN THE VICINITY. ABRUPTLY, WITHOUT ANY WARNING, THE CAR GAVE OFF A BEEP AND BROUGHT ITSELF TO AN IMMEDIATE STOP IN THE MIDDLE OF THE ROAD WITHOUT ANY INTERACTION FROM ME AT ALL. THE ROAD IN FRONT OF THE CAR WAS CLEAR AND FOLLOWING THE STOP NO WARNINGS WERE DISPLAYED ON THE DASHBOARD INDICATING A REASON FOR IT OR A MALFUNCTION IN ANY OF THE SYSTEMS. MY PASSENGER AND I WERE EXTREMELY FORTUNATE THAT THERE WAS NOT A CAR COMING UP BEHIND US BECAUSE THIS IMMEDIATE UNINTENDED STOP FOR NO REASON WOULD VERY LIKELY HAVE CAUSED AN ACCIDENT. *TR
Mfg Campaign: 10916352
Recall Date: Oct 16, 2016
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
HIGHLIGHTS WHEN TO AUTO MODE DO NOT TURN ON WHEN WIPERS ARE TURN ON AS REQUIRED BY FLORIDA STATUTE 316.217(1)(B)
Corrective Action:
HIGHLIGHTS WHEN TO AUTO MODE DO NOT TURN ON WHEN WIPERS ARE TURN ON AS REQUIRED BY FLORIDA STATUTE 316.217(1)(B)
Additional Notes:
HIGHLIGHTS WHEN TO AUTO MODE DO NOT TURN ON WHEN WIPERS ARE TURN ON AS REQUIRED BY FLORIDA STATUTE 316.217(1)(B)
Mfg Campaign: 10906759
Recall Date: Sep 14, 2016
Hyundai Motor America
Defect Description:
PARKING BRAKE
Potential Consequences:
EMERGENCY BRAKE SELF ENGAGED WHILE ENTERING ROADWAY CAUSING CAR TO BE IMMOBILE AND SMOKE POURED FROM REAR OF CAR. WAS NEARLY T-BONED THEN IT SUDDENLY ACCELERATED. ...UPDATED 08/31/16 *BF *TR
Corrective Action:
EMERGENCY BRAKE SELF ENGAGED WHILE ENTERING ROADWAY CAUSING CAR TO BE IMMOBILE AND SMOKE POURED FROM REAR OF CAR. WAS NEARLY T-BONED THEN IT SUDDENLY ACCELERATED. ...UPDATED 08/31/16 *BF *TR
Additional Notes:
EMERGENCY BRAKE SELF ENGAGED WHILE ENTERING ROADWAY CAUSING CAR TO BE IMMOBILE AND SMOKE POURED FROM REAR OF CAR. WAS NEARLY T-BONED THEN IT SUDDENLY ACCELERATED. ...UPDATED 08/31/16 *BF *TR
Mfg Campaign: 10892736
Recall Date: Aug 3, 2016
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
EMERGENCY BRAKE SELF ENGAGED WHILE ENTERING ROADWAY CAUSING CAR TO BE IMMOBILE AND SMOKE POURED FROM REAR OF CAR. WAS NEARLY T-BONED THEN IT SUDDENLY ACCELERATED. ...UPDATED 08/31/16 *BF *TR
Corrective Action:
EMERGENCY BRAKE SELF ENGAGED WHILE ENTERING ROADWAY CAUSING CAR TO BE IMMOBILE AND SMOKE POURED FROM REAR OF CAR. WAS NEARLY T-BONED THEN IT SUDDENLY ACCELERATED. ...UPDATED 08/31/16 *BF *TR
Additional Notes:
EMERGENCY BRAKE SELF ENGAGED WHILE ENTERING ROADWAY CAUSING CAR TO BE IMMOBILE AND SMOKE POURED FROM REAR OF CAR. WAS NEARLY T-BONED THEN IT SUDDENLY ACCELERATED. ...UPDATED 08/31/16 *BF *TR
Mfg Campaign: 10892736
Recall Date: Aug 3, 2016
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
DRIVING INTO A TRAFFIC CIRCLE CAR SUDDENLY STOPPED THEN LURCHED FORWARD MAKING A SQUEALING NOISE. AGAIN, ALMOST T-BONED. THE ENGINE LIGHT THEN LIT AND BLUELINK POSTED A MESSAGE ON SCREEN THAT CAR HAS AN ENGINE ISSUE AND TO CALL DEALER. BLUELINK ROADSIDE ASSISTANCE TOOK 7 HOURS TO GET TOW TRUCK TO ME, DEALER WOULD NOT GIVE LOANER CAR UNTIL THEY RECEIVED MINE - LOST A DAY'S WORK AND CAR LAID UP 5 DAYS. EXACTLY ONE WEEK AFTER EMERGENCY BRAKE SELF ENGAGED AND SEIZED WHEELS WHILE DRIVING.
Corrective Action:
DRIVING INTO A TRAFFIC CIRCLE CAR SUDDENLY STOPPED THEN LURCHED FORWARD MAKING A SQUEALING NOISE. AGAIN, ALMOST T-BONED. THE ENGINE LIGHT THEN LIT AND BLUELINK POSTED A MESSAGE ON SCREEN THAT CAR HAS AN ENGINE ISSUE AND TO CALL DEALER. BLUELINK ROADSIDE ASSISTANCE TOOK 7 HOURS TO GET TOW TRUCK TO ME, DEALER WOULD NOT GIVE LOANER CAR UNTIL THEY RECEIVED MINE - LOST A DAY'S WORK AND CAR LAID UP 5 DAYS. EXACTLY ONE WEEK AFTER EMERGENCY BRAKE SELF ENGAGED AND SEIZED WHEELS WHILE DRIVING.
Additional Notes:
DRIVING INTO A TRAFFIC CIRCLE CAR SUDDENLY STOPPED THEN LURCHED FORWARD MAKING A SQUEALING NOISE. AGAIN, ALMOST T-BONED. THE ENGINE LIGHT THEN LIT AND BLUELINK POSTED A MESSAGE ON SCREEN THAT CAR HAS AN ENGINE ISSUE AND TO CALL DEALER. BLUELINK ROADSIDE ASSISTANCE TOOK 7 HOURS TO GET TOW TRUCK TO ME, DEALER WOULD NOT GIVE LOANER CAR UNTIL THEY RECEIVED MINE - LOST A DAY'S WORK AND CAR LAID UP 5 DAYS. EXACTLY ONE WEEK AFTER EMERGENCY BRAKE SELF ENGAGED AND SEIZED WHEELS WHILE DRIVING.
Mfg Campaign: 10892740
Recall Date: Aug 3, 2016
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
PASSENGER POWER WINDOW WILL NOT LOCK OUT. ONLY THE BACK WINDOW LOCK. MY DOG HIT THE WINDOW BUTTON AND THE WINDOW OPENED AND THE DOG ALMOST JUMPED OUT ON THE HIGHWAY.
Corrective Action:
PASSENGER POWER WINDOW WILL NOT LOCK OUT. ONLY THE BACK WINDOW LOCK. MY DOG HIT THE WINDOW BUTTON AND THE WINDOW OPENED AND THE DOG ALMOST JUMPED OUT ON THE HIGHWAY.
Additional Notes:
PASSENGER POWER WINDOW WILL NOT LOCK OUT. ONLY THE BACK WINDOW LOCK. MY DOG HIT THE WINDOW BUTTON AND THE WINDOW OPENED AND THE DOG ALMOST JUMPED OUT ON THE HIGHWAY.
Mfg Campaign: 10885492
Recall Date: Jul 18, 2016
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
IF I OPEN THE DRIVER SIDE DOOR WHILE THE VEHICLE IS ON, A WARNING LIGHT "CHECK BSD SYSTEM" IS DISPLAYED ON THE INFO DISPLAY. THE WARNING STAYS ON UNTIL THE VEHICLE IS TURNED OFF AND TURNED BACK ON. IT SHUTS DOWN THE DRIVER ASSISTANCE FEATURE ON THE VEHICLE. I'VE TAKEN IT INTO THE DEALERSHIP TWICE AND THEY ARE UNABLE TO TELL ME WHY THIS IS HAPPENING AND HAVE NOT BEEN ABLE TO FIX THE PROBLEM. THE SERVICE WRITE UP PERSON ASKED WAS THE VEHICLE IN AN ACCIDENT, BUT I JUST PURCHASED THIS VEHICLE NEW AND IT WAS ONLY DRIVEN BY THE FINANCE MANAGER PRIOR TO ME.
Corrective Action:
IF I OPEN THE DRIVER SIDE DOOR WHILE THE VEHICLE IS ON, A WARNING LIGHT "CHECK BSD SYSTEM" IS DISPLAYED ON THE INFO DISPLAY. THE WARNING STAYS ON UNTIL THE VEHICLE IS TURNED OFF AND TURNED BACK ON. IT SHUTS DOWN THE DRIVER ASSISTANCE FEATURE ON THE VEHICLE. I'VE TAKEN IT INTO THE DEALERSHIP TWICE AND THEY ARE UNABLE TO TELL ME WHY THIS IS HAPPENING AND HAVE NOT BEEN ABLE TO FIX THE PROBLEM. THE SERVICE WRITE UP PERSON ASKED WAS THE VEHICLE IN AN ACCIDENT, BUT I JUST PURCHASED THIS VEHICLE NEW AND IT WAS ONLY DRIVEN BY THE FINANCE MANAGER PRIOR TO ME.
Additional Notes:
IF I OPEN THE DRIVER SIDE DOOR WHILE THE VEHICLE IS ON, A WARNING LIGHT "CHECK BSD SYSTEM" IS DISPLAYED ON THE INFO DISPLAY. THE WARNING STAYS ON UNTIL THE VEHICLE IS TURNED OFF AND TURNED BACK ON. IT SHUTS DOWN THE DRIVER ASSISTANCE FEATURE ON THE VEHICLE. I'VE TAKEN IT INTO THE DEALERSHIP TWICE AND THEY ARE UNABLE TO TELL ME WHY THIS IS HAPPENING AND HAVE NOT BEEN ABLE TO FIX THE PROBLEM. THE SERVICE WRITE UP PERSON ASKED WAS THE VEHICLE IN AN ACCIDENT, BUT I JUST PURCHASED THIS VEHICLE NEW AND IT WAS ONLY DRIVEN BY THE FINANCE MANAGER PRIOR TO ME.
Mfg Campaign: 10882274
Recall Date: Jul 2, 2016
Hyundai Motor America
Defect Description:
PARKING BRAKE
Potential Consequences:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT STATED THAT THE AUTOMATIC EMERGENCY BRAKE WAS ENGAGED AFTER ATTEMPTING TO AVOID A CRASH AT 35 MPH, BUT FAILED TO RESPOND. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,200. UPDATED 08/16/16*LJ *JS
Corrective Action:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT STATED THAT THE AUTOMATIC EMERGENCY BRAKE WAS ENGAGED AFTER ATTEMPTING TO AVOID A CRASH AT 35 MPH, BUT FAILED TO RESPOND. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,200. UPDATED 08/16/16*LJ *JS
Additional Notes:
TL* THE CONTACT OWNS A 2016 HYUNDAI SONATA. THE CONTACT STATED THAT THE AUTOMATIC EMERGENCY BRAKE WAS ENGAGED AFTER ATTEMPTING TO AVOID A CRASH AT 35 MPH, BUT FAILED TO RESPOND. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE CAUSE OF THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,200. UPDATED 08/16/16*LJ *JS
Mfg Campaign: 10881777
Recall Date: Jun 30, 2016
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