Complaints & Recalls
Official Safety Recalls - Important!
7 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 218
Recall Date: Feb 3, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe vehicles equipped with 3.3L engines. The crankshaft assemblies may have been produced with surface irregularities in the crankshaft pin, causing engine bearing wear.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 168
Recall Date: Sep 20, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 163
Recall Date: Jun 5, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2017 Santa Fe Sport vehicles. The affected vehicles have a tire pressure monitoring system (TPMS) that may not have been set in the correct mode during vehicle assembly, and therefore will not provide an appropriate warning in the event of an underinflated tire. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring Systems."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 159
Recall Date: Mar 6, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Tucson vehicles manufactured May 19, 2015, to November 14, 2016, and 2017 Santa Fe vehicles manufactured November 28, 2015, to November 14, 2016. The affected vehicles may be equipped with an accessory trailer hitch wiring harness that, due to a malfunction of the tow hitch module, may result, in the trailer brake lights being constantly illuminated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, " Lamps, Reflective Devices, and Associated Equipment."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 153
Recall Date: Nov 21, 2016
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Santa Fe vehicles manufactured September 1, 2015 to February 12, 2016. In the affected vehicles, the wires in the front seat belt buckle harnesses may be damaged by the seat's height adjuster mechanism, resulting in a failure to provide an audible warning when front seat occupants do not fasten their seat belts. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 141
Recall Date: Mar 10, 2016
Consumer Complaints
1.1K ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was driving on the highway and my car started losing power, I navigated off the exit ramp and the car shut off and would not turn back on. There was no warning whatsoever. No lights, no smoke, no noises, etc. Our engine has to be replaced at 77,000 miles. The dealership is putting the cost on us for replacement. I have seen reports that Hyundai engines are notorious for failure. I read an article that said many recalls involved manufacturing defects that stopped oil from flowing through the engine block. This needs to be investigated. This is absolutley ridiculous. I had my 2 kids in the car and this was very scary and dangerous.
Corrective Action:
I was driving on the highway and my car started losing power, I navigated off the exit ramp and the car shut off and would not turn back on. There was no warning whatsoever. No lights, no smoke, no noises, etc. Our engine has to be replaced at 77,000 miles. The dealership is putting the cost on us for replacement. I have seen reports that Hyundai engines are notorious for failure. I read an article that said many recalls involved manufacturing defects that stopped oil from flowing through the engine block. This needs to be investigated. This is absolutley ridiculous. I had my 2 kids in the car and this was very scary and dangerous.
Additional Notes:
I was driving on the highway and my car started losing power, I navigated off the exit ramp and the car shut off and would not turn back on. There was no warning whatsoever. No lights, no smoke, no noises, etc. Our engine has to be replaced at 77,000 miles. The dealership is putting the cost on us for replacement. I have seen reports that Hyundai engines are notorious for failure. I read an article that said many recalls involved manufacturing defects that stopped oil from flowing through the engine block. This needs to be investigated. This is absolutley ridiculous. I had my 2 kids in the car and this was very scary and dangerous.
Mfg Campaign: 11449281
Recall Date: Jan 28, 2022
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Car has repeatedly lost power or hesitated when making turns. Now it lost power and decelerated over 10 mph abruptly while driving on I-65. After deceleration the car would not accelerate to in a normal fashion. Took minutes to get up to speed. Upon a test drive at the dealership, Terry Lee Hyundai, I was told nothing was wrong with the car. I refused to believe that after my highway driving incident and made them test it again. It produced a dTC code of P0088. After having my car for four days they tried to return it to me again saying nothing was wrong with it. I was dumbfounded. How can I have a drastic highway incident and DTC codes emailed to me via bluelink and nothing be wrong. I feel this car is unsafe for highway driving. May cause a wreck due to the losing power while turning issue and now this highway driving issue. The car drove normal under 60 mph. The turning issue happens when the car makes quick 90 degree turns. Also the engine was replaced due to electrical interference issues at 96000 miles. Car has always had loss of power issues followed by the lack of the ability to accelerate properly. Please help!!!!
Corrective Action:
Car has repeatedly lost power or hesitated when making turns. Now it lost power and decelerated over 10 mph abruptly while driving on I-65. After deceleration the car would not accelerate to in a normal fashion. Took minutes to get up to speed. Upon a test drive at the dealership, Terry Lee Hyundai, I was told nothing was wrong with the car. I refused to believe that after my highway driving incident and made them test it again. It produced a dTC code of P0088. After having my car for four days they tried to return it to me again saying nothing was wrong with it. I was dumbfounded. How can I have a drastic highway incident and DTC codes emailed to me via bluelink and nothing be wrong. I feel this car is unsafe for highway driving. May cause a wreck due to the losing power while turning issue and now this highway driving issue. The car drove normal under 60 mph. The turning issue happens when the car makes quick 90 degree turns. Also the engine was replaced due to electrical interference issues at 96000 miles. Car has always had loss of power issues followed by the lack of the ability to accelerate properly. Please help!!!!
Additional Notes:
Car has repeatedly lost power or hesitated when making turns. Now it lost power and decelerated over 10 mph abruptly while driving on I-65. After deceleration the car would not accelerate to in a normal fashion. Took minutes to get up to speed. Upon a test drive at the dealership, Terry Lee Hyundai, I was told nothing was wrong with the car. I refused to believe that after my highway driving incident and made them test it again. It produced a dTC code of P0088. After having my car for four days they tried to return it to me again saying nothing was wrong with it. I was dumbfounded. How can I have a drastic highway incident and DTC codes emailed to me via bluelink and nothing be wrong. I feel this car is unsafe for highway driving. May cause a wreck due to the losing power while turning issue and now this highway driving issue. The car drove normal under 60 mph. The turning issue happens when the car makes quick 90 degree turns. Also the engine was replaced due to electrical interference issues at 96000 miles. Car has always had loss of power issues followed by the lack of the ability to accelerate properly. Please help!!!!
Mfg Campaign: 11449080
Recall Date: Jan 27, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Car has repeatedly lost power or hesitated when making turns. Now it lost power and decelerated over 10 mph abruptly while driving on I-65. After deceleration the car would not accelerate to in a normal fashion. Took minutes to get up to speed. Upon a test drive at the dealership, Terry Lee Hyundai, I was told nothing was wrong with the car. I refused to believe that after my highway driving incident and made them test it again. It produced a dTC code of P0088. After having my car for four days they tried to return it to me again saying nothing was wrong with it. I was dumbfounded. How can I have a drastic highway incident and DTC codes emailed to me via bluelink and nothing be wrong. I feel this car is unsafe for highway driving. May cause a wreck due to the losing power while turning issue and now this highway driving issue. The car drove normal under 60 mph. The turning issue happens when the car makes quick 90 degree turns. Also the engine was replaced due to electrical interference issues at 96000 miles. Car has always had loss of power issues followed by the lack of the ability to accelerate properly. Please help!!!!
Corrective Action:
Car has repeatedly lost power or hesitated when making turns. Now it lost power and decelerated over 10 mph abruptly while driving on I-65. After deceleration the car would not accelerate to in a normal fashion. Took minutes to get up to speed. Upon a test drive at the dealership, Terry Lee Hyundai, I was told nothing was wrong with the car. I refused to believe that after my highway driving incident and made them test it again. It produced a dTC code of P0088. After having my car for four days they tried to return it to me again saying nothing was wrong with it. I was dumbfounded. How can I have a drastic highway incident and DTC codes emailed to me via bluelink and nothing be wrong. I feel this car is unsafe for highway driving. May cause a wreck due to the losing power while turning issue and now this highway driving issue. The car drove normal under 60 mph. The turning issue happens when the car makes quick 90 degree turns. Also the engine was replaced due to electrical interference issues at 96000 miles. Car has always had loss of power issues followed by the lack of the ability to accelerate properly. Please help!!!!
Additional Notes:
Car has repeatedly lost power or hesitated when making turns. Now it lost power and decelerated over 10 mph abruptly while driving on I-65. After deceleration the car would not accelerate to in a normal fashion. Took minutes to get up to speed. Upon a test drive at the dealership, Terry Lee Hyundai, I was told nothing was wrong with the car. I refused to believe that after my highway driving incident and made them test it again. It produced a dTC code of P0088. After having my car for four days they tried to return it to me again saying nothing was wrong with it. I was dumbfounded. How can I have a drastic highway incident and DTC codes emailed to me via bluelink and nothing be wrong. I feel this car is unsafe for highway driving. May cause a wreck due to the losing power while turning issue and now this highway driving issue. The car drove normal under 60 mph. The turning issue happens when the car makes quick 90 degree turns. Also the engine was replaced due to electrical interference issues at 96000 miles. Car has always had loss of power issues followed by the lack of the ability to accelerate properly. Please help!!!!
Mfg Campaign: 11449080
Recall Date: Jan 27, 2022
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Car has repeatedly lost power or hesitated when making turns. Now it lost power and decelerated over 10 mph abruptly while driving on I-65. After deceleration the car would not accelerate to in a normal fashion. Took minutes to get up to speed. Upon a test drive at the dealership, Terry Lee Hyundai, I was told nothing was wrong with the car. I refused to believe that after my highway driving incident and made them test it again. It produced a dTC code of P0088. After having my car for four days they tried to return it to me again saying nothing was wrong with it. I was dumbfounded. How can I have a drastic highway incident and DTC codes emailed to me via bluelink and nothing be wrong. I feel this car is unsafe for highway driving. May cause a wreck due to the losing power while turning issue and now this highway driving issue. The car drove normal under 60 mph. The turning issue happens when the car makes quick 90 degree turns. Also the engine was replaced due to electrical interference issues at 96000 miles. Car has always had loss of power issues followed by the lack of the ability to accelerate properly. Please help!!!!
Corrective Action:
Car has repeatedly lost power or hesitated when making turns. Now it lost power and decelerated over 10 mph abruptly while driving on I-65. After deceleration the car would not accelerate to in a normal fashion. Took minutes to get up to speed. Upon a test drive at the dealership, Terry Lee Hyundai, I was told nothing was wrong with the car. I refused to believe that after my highway driving incident and made them test it again. It produced a dTC code of P0088. After having my car for four days they tried to return it to me again saying nothing was wrong with it. I was dumbfounded. How can I have a drastic highway incident and DTC codes emailed to me via bluelink and nothing be wrong. I feel this car is unsafe for highway driving. May cause a wreck due to the losing power while turning issue and now this highway driving issue. The car drove normal under 60 mph. The turning issue happens when the car makes quick 90 degree turns. Also the engine was replaced due to electrical interference issues at 96000 miles. Car has always had loss of power issues followed by the lack of the ability to accelerate properly. Please help!!!!
Additional Notes:
Car has repeatedly lost power or hesitated when making turns. Now it lost power and decelerated over 10 mph abruptly while driving on I-65. After deceleration the car would not accelerate to in a normal fashion. Took minutes to get up to speed. Upon a test drive at the dealership, Terry Lee Hyundai, I was told nothing was wrong with the car. I refused to believe that after my highway driving incident and made them test it again. It produced a dTC code of P0088. After having my car for four days they tried to return it to me again saying nothing was wrong with it. I was dumbfounded. How can I have a drastic highway incident and DTC codes emailed to me via bluelink and nothing be wrong. I feel this car is unsafe for highway driving. May cause a wreck due to the losing power while turning issue and now this highway driving issue. The car drove normal under 60 mph. The turning issue happens when the car makes quick 90 degree turns. Also the engine was replaced due to electrical interference issues at 96000 miles. Car has always had loss of power issues followed by the lack of the ability to accelerate properly. Please help!!!!
Mfg Campaign: 11449080
Recall Date: Jan 27, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I purchased a 2017 Hyundai Santa Fe June 2021 Upon completion of my oil change 12/1 I was told there was a oil leak and the oil wasn't going to stay in, I drove home under 20mph because my engine wouldn't allow me to go any faster. The next day it was towed to a Hyundai dealership close to home, Hyundai denied the first claim because they said it was the oil change companies fault. I then called the warranty company and the adjuster came out examined the car he found out that wasn't the case, it was internal damage cause by the manufacturer. Botls came loose that cracked something and metal chips got into my engine. My extended warranty denied covering it because it wasn't basic engine failure it was cause by the production of the vehicle and the faulty bolts that internally damage itself. I resubmitted the claim to Hyundai for repairs since we know now it wasnt outside negligence and the extended warranty company wasn't going to cover it. The advisor told me the second claim was denied as well , after speaking to the consumer affairs department myself they still denied having any part and the faulty engine. I'm in a Facebook community group and these people are going through this daily with Hyundai they are putting bad engines in cars once the original owner finds out they're trading them in and the second owner buys them in the car fails we aren't covered under the powertrain warranty because it only applies to the first owner. Hyundai is ripping people off and stealing our hard worked for money and getting away with it! They're picking and choosing who the engine failure class action lawsuit applies to even though we all have bad failed engines! I have been stuck making payments on a car for 2 months that I cannot drive and I owe $18,000 on a totaled car and they care nothing about!
Corrective Action:
I purchased a 2017 Hyundai Santa Fe June 2021 Upon completion of my oil change 12/1 I was told there was a oil leak and the oil wasn't going to stay in, I drove home under 20mph because my engine wouldn't allow me to go any faster. The next day it was towed to a Hyundai dealership close to home, Hyundai denied the first claim because they said it was the oil change companies fault. I then called the warranty company and the adjuster came out examined the car he found out that wasn't the case, it was internal damage cause by the manufacturer. Botls came loose that cracked something and metal chips got into my engine. My extended warranty denied covering it because it wasn't basic engine failure it was cause by the production of the vehicle and the faulty bolts that internally damage itself. I resubmitted the claim to Hyundai for repairs since we know now it wasnt outside negligence and the extended warranty company wasn't going to cover it. The advisor told me the second claim was denied as well , after speaking to the consumer affairs department myself they still denied having any part and the faulty engine. I'm in a Facebook community group and these people are going through this daily with Hyundai they are putting bad engines in cars once the original owner finds out they're trading them in and the second owner buys them in the car fails we aren't covered under the powertrain warranty because it only applies to the first owner. Hyundai is ripping people off and stealing our hard worked for money and getting away with it! They're picking and choosing who the engine failure class action lawsuit applies to even though we all have bad failed engines! I have been stuck making payments on a car for 2 months that I cannot drive and I owe $18,000 on a totaled car and they care nothing about!
Additional Notes:
I purchased a 2017 Hyundai Santa Fe June 2021 Upon completion of my oil change 12/1 I was told there was a oil leak and the oil wasn't going to stay in, I drove home under 20mph because my engine wouldn't allow me to go any faster. The next day it was towed to a Hyundai dealership close to home, Hyundai denied the first claim because they said it was the oil change companies fault. I then called the warranty company and the adjuster came out examined the car he found out that wasn't the case, it was internal damage cause by the manufacturer. Botls came loose that cracked something and metal chips got into my engine. My extended warranty denied covering it because it wasn't basic engine failure it was cause by the production of the vehicle and the faulty bolts that internally damage itself. I resubmitted the claim to Hyundai for repairs since we know now it wasnt outside negligence and the extended warranty company wasn't going to cover it. The advisor told me the second claim was denied as well , after speaking to the consumer affairs department myself they still denied having any part and the faulty engine. I'm in a Facebook community group and these people are going through this daily with Hyundai they are putting bad engines in cars once the original owner finds out they're trading them in and the second owner buys them in the car fails we aren't covered under the powertrain warranty because it only applies to the first owner. Hyundai is ripping people off and stealing our hard worked for money and getting away with it! They're picking and choosing who the engine failure class action lawsuit applies to even though we all have bad failed engines! I have been stuck making payments on a car for 2 months that I cannot drive and I owe $18,000 on a totaled car and they care nothing about!
Mfg Campaign: 11449184
Recall Date: Jan 27, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My Santa Fe’s verified oil consumption by the dealership is 5 qts every 3148 miles. I was told the oil consumption rate is within specification. I’ve had 3 oil consumption tests done, had pistons soaked and cleaned over 24 hour period, injectors cleaned, and had the engine cleaned with BG engine cleaner. There is black soot coming out the tailpipe, and no power when accelerating. I’m concerned the vehicle will fail while I’m driving and cause an accident. I have contacted Hyundai Customer Service and have a case number. I’m unable to get Hyundai to repair or replace this engine. Thank you for your assistance.
Corrective Action:
My Santa Fe’s verified oil consumption by the dealership is 5 qts every 3148 miles. I was told the oil consumption rate is within specification. I’ve had 3 oil consumption tests done, had pistons soaked and cleaned over 24 hour period, injectors cleaned, and had the engine cleaned with BG engine cleaner. There is black soot coming out the tailpipe, and no power when accelerating. I’m concerned the vehicle will fail while I’m driving and cause an accident. I have contacted Hyundai Customer Service and have a case number. I’m unable to get Hyundai to repair or replace this engine. Thank you for your assistance.
Additional Notes:
My Santa Fe’s verified oil consumption by the dealership is 5 qts every 3148 miles. I was told the oil consumption rate is within specification. I’ve had 3 oil consumption tests done, had pistons soaked and cleaned over 24 hour period, injectors cleaned, and had the engine cleaned with BG engine cleaner. There is black soot coming out the tailpipe, and no power when accelerating. I’m concerned the vehicle will fail while I’m driving and cause an accident. I have contacted Hyundai Customer Service and have a case number. I’m unable to get Hyundai to repair or replace this engine. Thank you for your assistance.
Mfg Campaign: 11448495
Recall Date: Jan 23, 2022
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING
Potential Consequences:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 35mph when the vehicle stalled and white smoke was emitting from the tailpipes. The vehicle was unable to be restarted. The contact stated check engine malfunction indicator light warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing high-pressure fuel lines replaced but was not repaired. The manufacturer was informed of failure and was awaiting a response. The failure mileage was approximately 100,000.
Corrective Action:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 35mph when the vehicle stalled and white smoke was emitting from the tailpipes. The vehicle was unable to be restarted. The contact stated check engine malfunction indicator light warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing high-pressure fuel lines replaced but was not repaired. The manufacturer was informed of failure and was awaiting a response. The failure mileage was approximately 100,000.
Additional Notes:
The contact owns a 2017 Hyundai Santa Fe Sport. The contact stated while driving approximately 35mph when the vehicle stalled and white smoke was emitting from the tailpipes. The vehicle was unable to be restarted. The contact stated check engine malfunction indicator light warning light was illuminated. The vehicle was towed to a local dealer where it was diagnosed with needing high-pressure fuel lines replaced but was not repaired. The manufacturer was informed of failure and was awaiting a response. The failure mileage was approximately 100,000.
Mfg Campaign: 11448198
Recall Date: Jan 20, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine starting acting up and consuming oil. Engine light came on @ 107000 miles. I'm first owner and have warranty until 150000. Need a whole new engine and have taken care of my vehicle since day one. My father is a mechanic and has taught us since we were little you have to take care of your maintenance and car. They are saying it was not taken care of and is normal wear and tear. One cylinder just does not go out. It would be all the cylinder misfiring at once. Mistreated as a women and also military family. No loaner offer and still waiting to see what will happen to my car since middle of December. I have all oil change records and maintenance done. I keep reports.
Corrective Action:
Engine starting acting up and consuming oil. Engine light came on @ 107000 miles. I'm first owner and have warranty until 150000. Need a whole new engine and have taken care of my vehicle since day one. My father is a mechanic and has taught us since we were little you have to take care of your maintenance and car. They are saying it was not taken care of and is normal wear and tear. One cylinder just does not go out. It would be all the cylinder misfiring at once. Mistreated as a women and also military family. No loaner offer and still waiting to see what will happen to my car since middle of December. I have all oil change records and maintenance done. I keep reports.
Additional Notes:
Engine starting acting up and consuming oil. Engine light came on @ 107000 miles. I'm first owner and have warranty until 150000. Need a whole new engine and have taken care of my vehicle since day one. My father is a mechanic and has taught us since we were little you have to take care of your maintenance and car. They are saying it was not taken care of and is normal wear and tear. One cylinder just does not go out. It would be all the cylinder misfiring at once. Mistreated as a women and also military family. No loaner offer and still waiting to see what will happen to my car since middle of December. I have all oil change records and maintenance done. I keep reports.
Mfg Campaign: 11447661
Recall Date: Jan 16, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Driving started to smoke pulled over check oil full stick had a mechanic check the car said the engine has locked up
Corrective Action:
Driving started to smoke pulled over check oil full stick had a mechanic check the car said the engine has locked up
Additional Notes:
Driving started to smoke pulled over check oil full stick had a mechanic check the car said the engine has locked up
Mfg Campaign: 11447426
Recall Date: Jan 13, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Motor was using way too much oil between engine oil changes. The vehicle only had 76,000 miles on it. My wife was driving to work when it stopped working. My mechanic said Hyundai was aware of poor engines. My wife was driving it and engine stopped working. Now have to replace the motor.
Corrective Action:
Motor was using way too much oil between engine oil changes. The vehicle only had 76,000 miles on it. My wife was driving to work when it stopped working. My mechanic said Hyundai was aware of poor engines. My wife was driving it and engine stopped working. Now have to replace the motor.
Additional Notes:
Motor was using way too much oil between engine oil changes. The vehicle only had 76,000 miles on it. My wife was driving to work when it stopped working. My mechanic said Hyundai was aware of poor engines. My wife was driving it and engine stopped working. Now have to replace the motor.
Mfg Campaign: 11446885
Recall Date: Jan 10, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I was driving on the interstate with my 2 kids in the car and my car started losing power. I was able to coast off the exit and the car died. No warning lights, no smoke, no noises, nothing. The engine seized up. We provided maintenance records but Hyundai is denying its their fault or a faulty engine. They quoted us $18,000 for new engine
Corrective Action:
I was driving on the interstate with my 2 kids in the car and my car started losing power. I was able to coast off the exit and the car died. No warning lights, no smoke, no noises, nothing. The engine seized up. We provided maintenance records but Hyundai is denying its their fault or a faulty engine. They quoted us $18,000 for new engine
Additional Notes:
I was driving on the interstate with my 2 kids in the car and my car started losing power. I was able to coast off the exit and the car died. No warning lights, no smoke, no noises, nothing. The engine seized up. We provided maintenance records but Hyundai is denying its their fault or a faulty engine. They quoted us $18,000 for new engine
Mfg Campaign: 11446553
Recall Date: Jan 6, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On Oct. 25, 2021 my family and I were returning from a day trip. I stopped to re-fuel my car and when I got out the engine was making a horrible noise. No lights came on, nothing indicated any kind of issue. I asked my husband and he said it is the engine and told me to turn the car off. We pushed the car to a safe space and took an Uber home. The following day I had the vehicle towed to the local Hyundai dealership. Within a few days I was told the vehicle failed a rod bearing test and that it was being submitted to Hyundai for review and hopeful assistance with replacement because the engine was done. It was indicated that because I had the larger engine and there were no recalls on that one it wasn't likely Hyundai would help but it was worth a shot to try. It took several weeks but Hyundai finally responded and said they would not assist. I was advised by the dealership to file my own claim and argue so I did. It took over a month to get a response from Hyundai despite multiple calls from me and Hyundai basically told me I was on my own. So, I have a blown engine in a vehicle I owe over $16,000 on that only has 103,000 miles. I have taken appropriate care of the vehicle and it has NEVER run low on oil. This is a catastrophic failure with no recourse. Hyundai does not make the engine any longer (gee I wonder why? ) and a remanufactured engine with a 1 year warranty will cost me between $8,000 and $11,000. I have been told by every junk yard within a 200 mile radius that the engine I am looking for is hard to find because they are generally purchased as they come in the door because of such a high need for replacement engines.
Corrective Action:
On Oct. 25, 2021 my family and I were returning from a day trip. I stopped to re-fuel my car and when I got out the engine was making a horrible noise. No lights came on, nothing indicated any kind of issue. I asked my husband and he said it is the engine and told me to turn the car off. We pushed the car to a safe space and took an Uber home. The following day I had the vehicle towed to the local Hyundai dealership. Within a few days I was told the vehicle failed a rod bearing test and that it was being submitted to Hyundai for review and hopeful assistance with replacement because the engine was done. It was indicated that because I had the larger engine and there were no recalls on that one it wasn't likely Hyundai would help but it was worth a shot to try. It took several weeks but Hyundai finally responded and said they would not assist. I was advised by the dealership to file my own claim and argue so I did. It took over a month to get a response from Hyundai despite multiple calls from me and Hyundai basically told me I was on my own. So, I have a blown engine in a vehicle I owe over $16,000 on that only has 103,000 miles. I have taken appropriate care of the vehicle and it has NEVER run low on oil. This is a catastrophic failure with no recourse. Hyundai does not make the engine any longer (gee I wonder why? ) and a remanufactured engine with a 1 year warranty will cost me between $8,000 and $11,000. I have been told by every junk yard within a 200 mile radius that the engine I am looking for is hard to find because they are generally purchased as they come in the door because of such a high need for replacement engines.
Additional Notes:
On Oct. 25, 2021 my family and I were returning from a day trip. I stopped to re-fuel my car and when I got out the engine was making a horrible noise. No lights came on, nothing indicated any kind of issue. I asked my husband and he said it is the engine and told me to turn the car off. We pushed the car to a safe space and took an Uber home. The following day I had the vehicle towed to the local Hyundai dealership. Within a few days I was told the vehicle failed a rod bearing test and that it was being submitted to Hyundai for review and hopeful assistance with replacement because the engine was done. It was indicated that because I had the larger engine and there were no recalls on that one it wasn't likely Hyundai would help but it was worth a shot to try. It took several weeks but Hyundai finally responded and said they would not assist. I was advised by the dealership to file my own claim and argue so I did. It took over a month to get a response from Hyundai despite multiple calls from me and Hyundai basically told me I was on my own. So, I have a blown engine in a vehicle I owe over $16,000 on that only has 103,000 miles. I have taken appropriate care of the vehicle and it has NEVER run low on oil. This is a catastrophic failure with no recourse. Hyundai does not make the engine any longer (gee I wonder why? ) and a remanufactured engine with a 1 year warranty will cost me between $8,000 and $11,000. I have been told by every junk yard within a 200 mile radius that the engine I am looking for is hard to find because they are generally purchased as they come in the door because of such a high need for replacement engines.
Mfg Campaign: 11446381
Recall Date: Jan 5, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
I have a 2017 Hyundai Santa FE Sport 2.4 Liter engine. On December 16th at 3am i was on the highway and the gas would not go above 65mph after i herd a clunk, but i did not hit anything in the road. 4 miles after that it started slowing down with all the warning lights going off. 3 miles after that off the highway onto a city street and 4 miles away from home the vehicle made a sudden down shift (it seemed) started to slow down after a sound of my engine clinking and sounded as some parts fell off. A half mile away from home it slowed to a walking pace and shut down. I looked under the vehicle, oil was everywhere, i looked under the hood and seen the same thing. After a half mile tow my mechanic of 12 years who inspects the vehicle and does all the repairs and oil changes three to four times a year stated the pins and rods under the engine fell apart and blew a hole in the bottom of the engine. My mechanic T.J.Burns at Burns Automotive, CarMax mechanic and Precision Auto all in Greenville, South Carolina said the 2.4 Liter engines from this manufacturer are known for blowing out and dying after 100,000 miles regardless of proper maintenance and this IS a a manufacturer's defect in their professional opinion.
Corrective Action:
I have a 2017 Hyundai Santa FE Sport 2.4 Liter engine. On December 16th at 3am i was on the highway and the gas would not go above 65mph after i herd a clunk, but i did not hit anything in the road. 4 miles after that it started slowing down with all the warning lights going off. 3 miles after that off the highway onto a city street and 4 miles away from home the vehicle made a sudden down shift (it seemed) started to slow down after a sound of my engine clinking and sounded as some parts fell off. A half mile away from home it slowed to a walking pace and shut down. I looked under the vehicle, oil was everywhere, i looked under the hood and seen the same thing. After a half mile tow my mechanic of 12 years who inspects the vehicle and does all the repairs and oil changes three to four times a year stated the pins and rods under the engine fell apart and blew a hole in the bottom of the engine. My mechanic T.J.Burns at Burns Automotive, CarMax mechanic and Precision Auto all in Greenville, South Carolina said the 2.4 Liter engines from this manufacturer are known for blowing out and dying after 100,000 miles regardless of proper maintenance and this IS a a manufacturer's defect in their professional opinion.
Additional Notes:
I have a 2017 Hyundai Santa FE Sport 2.4 Liter engine. On December 16th at 3am i was on the highway and the gas would not go above 65mph after i herd a clunk, but i did not hit anything in the road. 4 miles after that it started slowing down with all the warning lights going off. 3 miles after that off the highway onto a city street and 4 miles away from home the vehicle made a sudden down shift (it seemed) started to slow down after a sound of my engine clinking and sounded as some parts fell off. A half mile away from home it slowed to a walking pace and shut down. I looked under the vehicle, oil was everywhere, i looked under the hood and seen the same thing. After a half mile tow my mechanic of 12 years who inspects the vehicle and does all the repairs and oil changes three to four times a year stated the pins and rods under the engine fell apart and blew a hole in the bottom of the engine. My mechanic T.J.Burns at Burns Automotive, CarMax mechanic and Precision Auto all in Greenville, South Carolina said the 2.4 Liter engines from this manufacturer are known for blowing out and dying after 100,000 miles regardless of proper maintenance and this IS a a manufacturer's defect in their professional opinion.
Mfg Campaign: 11446246
Recall Date: Jan 4, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Excessive build up of sludge, even with proper maintenance.
Corrective Action:
Excessive build up of sludge, even with proper maintenance.
Additional Notes:
Excessive build up of sludge, even with proper maintenance.
Mfg Campaign: 11445375
Recall Date: Dec 29, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The engine had a catastrophic failure due to bearing failure with no advanced warning lights. The issue occurred while accelerating to merge into highway traffic. The engine had an immediate drop in power and produced a searing grinding noise. The drop in power forced my speed from 55 to 35 mph in a matter of secondS. I had to negotiate across 3 lanes of traffic in order to exit the highway to find a safe stop to contact roadside assistance. Some smoke was coming from the engine but no fire. Prior to the incident, the vehicle had been driven <3 miles in local stop/go traffic from a cold start. Roadside assistance towed to local Grayson Hyundai Dealer who inspected the engine and determined the bearing failure within two days. The check engine light came on at the same instance as the engine failure. There was no advanced warning even though Hyundai performed a recall that updated software to specifically detect and alert to potential failure. Car is still awaiting warranty repairs by dealer. Dealer will not provide any written details to me or provide any cost or timeline estimates for the repair. While the failure occurred within the manufacturer’s 5 year/60K mile warranty, the warranty has now expired in the 5 months it has been waiting to be repaired.
Corrective Action:
The engine had a catastrophic failure due to bearing failure with no advanced warning lights. The issue occurred while accelerating to merge into highway traffic. The engine had an immediate drop in power and produced a searing grinding noise. The drop in power forced my speed from 55 to 35 mph in a matter of secondS. I had to negotiate across 3 lanes of traffic in order to exit the highway to find a safe stop to contact roadside assistance. Some smoke was coming from the engine but no fire. Prior to the incident, the vehicle had been driven <3 miles in local stop/go traffic from a cold start. Roadside assistance towed to local Grayson Hyundai Dealer who inspected the engine and determined the bearing failure within two days. The check engine light came on at the same instance as the engine failure. There was no advanced warning even though Hyundai performed a recall that updated software to specifically detect and alert to potential failure. Car is still awaiting warranty repairs by dealer. Dealer will not provide any written details to me or provide any cost or timeline estimates for the repair. While the failure occurred within the manufacturer’s 5 year/60K mile warranty, the warranty has now expired in the 5 months it has been waiting to be repaired.
Additional Notes:
The engine had a catastrophic failure due to bearing failure with no advanced warning lights. The issue occurred while accelerating to merge into highway traffic. The engine had an immediate drop in power and produced a searing grinding noise. The drop in power forced my speed from 55 to 35 mph in a matter of secondS. I had to negotiate across 3 lanes of traffic in order to exit the highway to find a safe stop to contact roadside assistance. Some smoke was coming from the engine but no fire. Prior to the incident, the vehicle had been driven <3 miles in local stop/go traffic from a cold start. Roadside assistance towed to local Grayson Hyundai Dealer who inspected the engine and determined the bearing failure within two days. The check engine light came on at the same instance as the engine failure. There was no advanced warning even though Hyundai performed a recall that updated software to specifically detect and alert to potential failure. Car is still awaiting warranty repairs by dealer. Dealer will not provide any written details to me or provide any cost or timeline estimates for the repair. While the failure occurred within the manufacturer’s 5 year/60K mile warranty, the warranty has now expired in the 5 months it has been waiting to be repaired.
Mfg Campaign: 11445362
Recall Date: Dec 28, 2021
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
We consistently had issues with losing power on turns. My wife questioned Hyundai many times. They took it for a test drive and said they could not duplicate the issue and that they did not receive any complaints from anyone. We believed them until I saw many complaints on various websites including this site. Then the major issue occurred. I was merging onto an interstate making a big right hand loop and while I was in the middle of the right turn loop, the car lost power and then it did not come back. I had multiple cars behind me and many on the highway with nowhere to pull over. Top speed was 45 mph. It turned out to be a blown Turbo. The car is under warranty. That was in July of 2021. It is now December 2021 and I still do not have my car with no idea of when it will be fixed. After telling us they would have the part in August (which didn't happen) then September (which didn't happen) then November (which again did not happen) they said they didn't even show a ship order any longer for the part. We were told to call customer affairs. I called them on 11/22 and again on 12/8 - still no one is calling back. I'm stuck driving a small car while I'm paying for an SUV that no one will give any feedback. There were many cars at the dealer lot which appeared to be the same issue - same model. This has to qualify for the lemon law. The loss of power suddenly is extremely dangerous so if you have one, be careful.
Corrective Action:
We consistently had issues with losing power on turns. My wife questioned Hyundai many times. They took it for a test drive and said they could not duplicate the issue and that they did not receive any complaints from anyone. We believed them until I saw many complaints on various websites including this site. Then the major issue occurred. I was merging onto an interstate making a big right hand loop and while I was in the middle of the right turn loop, the car lost power and then it did not come back. I had multiple cars behind me and many on the highway with nowhere to pull over. Top speed was 45 mph. It turned out to be a blown Turbo. The car is under warranty. That was in July of 2021. It is now December 2021 and I still do not have my car with no idea of when it will be fixed. After telling us they would have the part in August (which didn't happen) then September (which didn't happen) then November (which again did not happen) they said they didn't even show a ship order any longer for the part. We were told to call customer affairs. I called them on 11/22 and again on 12/8 - still no one is calling back. I'm stuck driving a small car while I'm paying for an SUV that no one will give any feedback. There were many cars at the dealer lot which appeared to be the same issue - same model. This has to qualify for the lemon law. The loss of power suddenly is extremely dangerous so if you have one, be careful.
Additional Notes:
We consistently had issues with losing power on turns. My wife questioned Hyundai many times. They took it for a test drive and said they could not duplicate the issue and that they did not receive any complaints from anyone. We believed them until I saw many complaints on various websites including this site. Then the major issue occurred. I was merging onto an interstate making a big right hand loop and while I was in the middle of the right turn loop, the car lost power and then it did not come back. I had multiple cars behind me and many on the highway with nowhere to pull over. Top speed was 45 mph. It turned out to be a blown Turbo. The car is under warranty. That was in July of 2021. It is now December 2021 and I still do not have my car with no idea of when it will be fixed. After telling us they would have the part in August (which didn't happen) then September (which didn't happen) then November (which again did not happen) they said they didn't even show a ship order any longer for the part. We were told to call customer affairs. I called them on 11/22 and again on 12/8 - still no one is calling back. I'm stuck driving a small car while I'm paying for an SUV that no one will give any feedback. There were many cars at the dealer lot which appeared to be the same issue - same model. This has to qualify for the lemon law. The loss of power suddenly is extremely dangerous so if you have one, be careful.
Mfg Campaign: 11443074
Recall Date: Dec 8, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The owner had just left the driveway and was driving up the neighborhood block at low speed in the vehicle when another driver motioned that there was a problem with the car, pointing at the driver's side wheel well. The owner immediately pulled to the curb, exited the vehicle, and saw smoke pouring from the vehicle. Grabbed purse and moved a safe distance away. Spontaneously the car caught fire under the engine before the fire truck arrived 8 minutes later. Huge flames shooting from under the hood were captured on both video and photos. The car is a total loss. Had been well maintained.
Corrective Action:
The owner had just left the driveway and was driving up the neighborhood block at low speed in the vehicle when another driver motioned that there was a problem with the car, pointing at the driver's side wheel well. The owner immediately pulled to the curb, exited the vehicle, and saw smoke pouring from the vehicle. Grabbed purse and moved a safe distance away. Spontaneously the car caught fire under the engine before the fire truck arrived 8 minutes later. Huge flames shooting from under the hood were captured on both video and photos. The car is a total loss. Had been well maintained.
Additional Notes:
The owner had just left the driveway and was driving up the neighborhood block at low speed in the vehicle when another driver motioned that there was a problem with the car, pointing at the driver's side wheel well. The owner immediately pulled to the curb, exited the vehicle, and saw smoke pouring from the vehicle. Grabbed purse and moved a safe distance away. Spontaneously the car caught fire under the engine before the fire truck arrived 8 minutes later. Huge flames shooting from under the hood were captured on both video and photos. The car is a total loss. Had been well maintained.
Mfg Campaign: 11441826
Recall Date: Nov 27, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Car loses power when taking off and turning either direction, like when you are getting out into traffic. Very dangerous. Just when you need to accelerate it looses power for a few seconds. Traction control light comes on each time, very briefly. Happens at random times, so it is hard to duplicate and trouble shoot. Service Dept says even if it is a known problem, Hyundai will not fix (still in warranty) unless they can duplicate problem ON MY CAR! And they will charge $150 if it doesn't happen for them.
Corrective Action:
Car loses power when taking off and turning either direction, like when you are getting out into traffic. Very dangerous. Just when you need to accelerate it looses power for a few seconds. Traction control light comes on each time, very briefly. Happens at random times, so it is hard to duplicate and trouble shoot. Service Dept says even if it is a known problem, Hyundai will not fix (still in warranty) unless they can duplicate problem ON MY CAR! And they will charge $150 if it doesn't happen for them.
Additional Notes:
Car loses power when taking off and turning either direction, like when you are getting out into traffic. Very dangerous. Just when you need to accelerate it looses power for a few seconds. Traction control light comes on each time, very briefly. Happens at random times, so it is hard to duplicate and trouble shoot. Service Dept says even if it is a known problem, Hyundai will not fix (still in warranty) unless they can duplicate problem ON MY CAR! And they will charge $150 if it doesn't happen for them.
Mfg Campaign: 11441498
Recall Date: Nov 23, 2021
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
When making a sharp right turn and accelerating the car hesitates then catches and accelerates suddenly. It can be very scary when trying to turn onto a busy road. The issue is repeatable.
Corrective Action:
When making a sharp right turn and accelerating the car hesitates then catches and accelerates suddenly. It can be very scary when trying to turn onto a busy road. The issue is repeatable.
Additional Notes:
When making a sharp right turn and accelerating the car hesitates then catches and accelerates suddenly. It can be very scary when trying to turn onto a busy road. The issue is repeatable.
Mfg Campaign: 11439929
Recall Date: Nov 9, 2021
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
While driving the vehicle on a major city street at approximately 40 mph the stopped running not allowing me to move out of the roadway and almost rear ended by another vehicle. The vehicle was moved out of the road way and towed to my residence. It was found that the check engine light showed code P0014 and P0024 crank shaft issues which caused the vehicle engine to lose power. Vehicle was taken to dealer ship and manufacture was contacted. Note that there had been a prior recall for engine and crank shaft issues. Manufacture advised that the vehicle was out of warranty and that the VIN number was not part of the recall. Manufacture was not willing to take any other action to resolve the problem with the engine issues.
Corrective Action:
While driving the vehicle on a major city street at approximately 40 mph the stopped running not allowing me to move out of the roadway and almost rear ended by another vehicle. The vehicle was moved out of the road way and towed to my residence. It was found that the check engine light showed code P0014 and P0024 crank shaft issues which caused the vehicle engine to lose power. Vehicle was taken to dealer ship and manufacture was contacted. Note that there had been a prior recall for engine and crank shaft issues. Manufacture advised that the vehicle was out of warranty and that the VIN number was not part of the recall. Manufacture was not willing to take any other action to resolve the problem with the engine issues.
Additional Notes:
While driving the vehicle on a major city street at approximately 40 mph the stopped running not allowing me to move out of the roadway and almost rear ended by another vehicle. The vehicle was moved out of the road way and towed to my residence. It was found that the check engine light showed code P0014 and P0024 crank shaft issues which caused the vehicle engine to lose power. Vehicle was taken to dealer ship and manufacture was contacted. Note that there had been a prior recall for engine and crank shaft issues. Manufacture advised that the vehicle was out of warranty and that the VIN number was not part of the recall. Manufacture was not willing to take any other action to resolve the problem with the engine issues.
Mfg Campaign: 11438666
Recall Date: Oct 29, 2021
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Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury