Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 218
Recall Date: Feb 3, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2013-2017 Santa Fe and Santa Fe Sport vehicles. In the affected vehicles, the secondary hood latch actuating cable may corrode and bind, causing the secondary hood latch to remain in the unlatched position when the hood is closed.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 163
Recall Date: Jun 5, 2017
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain model year 2016-2017 Santa Fe vehicles manufactured September 1, 2015 to February 12, 2016. In the affected vehicles, the wires in the front seat belt buckle harnesses may be damaged by the seat's height adjuster mechanism, resulting in a failure to provide an audible warning when front seat occupants do not fasten their seat belts. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 141
Recall Date: Mar 10, 2016
Consumer Complaints
278 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Was driving on a 5 hour car ride at 5pm on August 16th and was going up a hill, the vehicle quickly lost all power and the engine light lit. I was able to pull the car to the side of the road with the momentum that the car already had, but was not able to get the car to a safe space (its about 6 inches from an exit ramp lane), as the car would not drive. Once I got the car to the side of the road, I checked the engine and did not see any excessive heating or anything out of the ordinary. I tried to restart the car and the check engine light is lit and the battery system for the car turns on but the car will not start or try to turn over the engine. The car is currently sitting on the side of the road. My wife and my dog were in the car and we had to quickly move to a safer place away from the 70 MPH traffic. Calling a tow truck tomorrow to take it to a dealership. It was a little scary that the engine power cut out like that without giving an engine light notice in advance or giving time for me to navigate to a more safe space to park it.
Corrective Action:
Was driving on a 5 hour car ride at 5pm on August 16th and was going up a hill, the vehicle quickly lost all power and the engine light lit. I was able to pull the car to the side of the road with the momentum that the car already had, but was not able to get the car to a safe space (its about 6 inches from an exit ramp lane), as the car would not drive. Once I got the car to the side of the road, I checked the engine and did not see any excessive heating or anything out of the ordinary. I tried to restart the car and the check engine light is lit and the battery system for the car turns on but the car will not start or try to turn over the engine. The car is currently sitting on the side of the road. My wife and my dog were in the car and we had to quickly move to a safer place away from the 70 MPH traffic. Calling a tow truck tomorrow to take it to a dealership. It was a little scary that the engine power cut out like that without giving an engine light notice in advance or giving time for me to navigate to a more safe space to park it.
Additional Notes:
Was driving on a 5 hour car ride at 5pm on August 16th and was going up a hill, the vehicle quickly lost all power and the engine light lit. I was able to pull the car to the side of the road with the momentum that the car already had, but was not able to get the car to a safe space (its about 6 inches from an exit ramp lane), as the car would not drive. Once I got the car to the side of the road, I checked the engine and did not see any excessive heating or anything out of the ordinary. I tried to restart the car and the check engine light is lit and the battery system for the car turns on but the car will not start or try to turn over the engine. The car is currently sitting on the side of the road. My wife and my dog were in the car and we had to quickly move to a safer place away from the 70 MPH traffic. Calling a tow truck tomorrow to take it to a dealership. It was a little scary that the engine power cut out like that without giving an engine light notice in advance or giving time for me to navigate to a more safe space to park it.
Mfg Campaign: 11609077
Recall Date: Aug 16, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Was driving on a 5 hour car ride at 5pm on August 16th and was going up a hill, the vehicle quickly lost all power and the engine light lit. I was able to pull the car to the side of the road with the momentum that the car already had, but was not able to get the car to a safe space (its about 6 inches from an exit ramp lane), as the car would not drive. Once I got the car to the side of the road, I checked the engine and did not see any excessive heating or anything out of the ordinary. I tried to restart the car and the check engine light is lit and the battery system for the car turns on but the car will not start or try to turn over the engine. The car is currently sitting on the side of the road. My wife and my dog were in the car and we had to quickly move to a safer place away from the 70 MPH traffic. Calling a tow truck tomorrow to take it to a dealership. It was a little scary that the engine power cut out like that without giving an engine light notice in advance or giving time for me to navigate to a more safe space to park it.
Corrective Action:
Was driving on a 5 hour car ride at 5pm on August 16th and was going up a hill, the vehicle quickly lost all power and the engine light lit. I was able to pull the car to the side of the road with the momentum that the car already had, but was not able to get the car to a safe space (its about 6 inches from an exit ramp lane), as the car would not drive. Once I got the car to the side of the road, I checked the engine and did not see any excessive heating or anything out of the ordinary. I tried to restart the car and the check engine light is lit and the battery system for the car turns on but the car will not start or try to turn over the engine. The car is currently sitting on the side of the road. My wife and my dog were in the car and we had to quickly move to a safer place away from the 70 MPH traffic. Calling a tow truck tomorrow to take it to a dealership. It was a little scary that the engine power cut out like that without giving an engine light notice in advance or giving time for me to navigate to a more safe space to park it.
Additional Notes:
Was driving on a 5 hour car ride at 5pm on August 16th and was going up a hill, the vehicle quickly lost all power and the engine light lit. I was able to pull the car to the side of the road with the momentum that the car already had, but was not able to get the car to a safe space (its about 6 inches from an exit ramp lane), as the car would not drive. Once I got the car to the side of the road, I checked the engine and did not see any excessive heating or anything out of the ordinary. I tried to restart the car and the check engine light is lit and the battery system for the car turns on but the car will not start or try to turn over the engine. The car is currently sitting on the side of the road. My wife and my dog were in the car and we had to quickly move to a safer place away from the 70 MPH traffic. Calling a tow truck tomorrow to take it to a dealership. It was a little scary that the engine power cut out like that without giving an engine light notice in advance or giving time for me to navigate to a more safe space to park it.
Mfg Campaign: 11609077
Recall Date: Aug 16, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The door on the drivers side does not lock. It appears that something came out of place causing the door to remain unlocked even with the use of the fab. The car is not drivable because the door swings open. It has happened in a few occasions where the lock appears to get stuck but was always fixable. On this occasion it was not. Thankfully, I was parked when this occurred.
Corrective Action:
The door on the drivers side does not lock. It appears that something came out of place causing the door to remain unlocked even with the use of the fab. The car is not drivable because the door swings open. It has happened in a few occasions where the lock appears to get stuck but was always fixable. On this occasion it was not. Thankfully, I was parked when this occurred.
Additional Notes:
The door on the drivers side does not lock. It appears that something came out of place causing the door to remain unlocked even with the use of the fab. The car is not drivable because the door swings open. It has happened in a few occasions where the lock appears to get stuck but was always fixable. On this occasion it was not. Thankfully, I was parked when this occurred.
Mfg Campaign: 11606303
Recall Date: Aug 3, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
Abs system is randomly locking up calipers causing a dangerous speed wobble. Dealership can't re create so won't diagnose. Have had to replace all brake calipers and components were near new but ruined because of abs applying brakes when unnecessary. Vehicle is very unsafe to drive, pulled hard to left at one point veering me into oncoming traffic. Independent mechanic has made caliper release by manually releasing abs system. Same results were not found by releasing pressure at master cylinder making abs the obvious culprit. No warning lights but I just replaced two cracked rotors on rear at 130k miles. That should not happen. Has caused hub readings of 270 on three different tires at 3 different times. Santa fe has recall on this system for every year but mine, very curious as to why not. If this was not a dealership only part , it might not be such a big issue, but being it is main source of stopping a 4000 lb vehicle, I have concerns. Hyundai dealership was very condescending and of little to no help. I have an Independent are certified mechanic who is happy to talk with you if needed. Please help, as of right now am.making payments on an unsafe vehicle with not much hope of it being fixed.
Corrective Action:
Abs system is randomly locking up calipers causing a dangerous speed wobble. Dealership can't re create so won't diagnose. Have had to replace all brake calipers and components were near new but ruined because of abs applying brakes when unnecessary. Vehicle is very unsafe to drive, pulled hard to left at one point veering me into oncoming traffic. Independent mechanic has made caliper release by manually releasing abs system. Same results were not found by releasing pressure at master cylinder making abs the obvious culprit. No warning lights but I just replaced two cracked rotors on rear at 130k miles. That should not happen. Has caused hub readings of 270 on three different tires at 3 different times. Santa fe has recall on this system for every year but mine, very curious as to why not. If this was not a dealership only part , it might not be such a big issue, but being it is main source of stopping a 4000 lb vehicle, I have concerns. Hyundai dealership was very condescending and of little to no help. I have an Independent are certified mechanic who is happy to talk with you if needed. Please help, as of right now am.making payments on an unsafe vehicle with not much hope of it being fixed.
Additional Notes:
Abs system is randomly locking up calipers causing a dangerous speed wobble. Dealership can't re create so won't diagnose. Have had to replace all brake calipers and components were near new but ruined because of abs applying brakes when unnecessary. Vehicle is very unsafe to drive, pulled hard to left at one point veering me into oncoming traffic. Independent mechanic has made caliper release by manually releasing abs system. Same results were not found by releasing pressure at master cylinder making abs the obvious culprit. No warning lights but I just replaced two cracked rotors on rear at 130k miles. That should not happen. Has caused hub readings of 270 on three different tires at 3 different times. Santa fe has recall on this system for every year but mine, very curious as to why not. If this was not a dealership only part , it might not be such a big issue, but being it is main source of stopping a 4000 lb vehicle, I have concerns. Hyundai dealership was very condescending and of little to no help. I have an Independent are certified mechanic who is happy to talk with you if needed. Please help, as of right now am.making payments on an unsafe vehicle with not much hope of it being fixed.
Mfg Campaign: 11606096
Recall Date: Aug 2, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Abs system is randomly locking up calipers causing a dangerous speed wobble. Dealership can't re create so won't diagnose. Have had to replace all brake calipers and components were near new but ruined because of abs applying brakes when unnecessary. Vehicle is very unsafe to drive, pulled hard to left at one point veering me into oncoming traffic. Independent mechanic has made caliper release by manually releasing abs system. Same results were not found by releasing pressure at master cylinder making abs the obvious culprit. No warning lights but I just replaced two cracked rotors on rear at 130k miles. That should not happen. Has caused hub readings of 270 on three different tires at 3 different times. Santa fe has recall on this system for every year but mine, very curious as to why not. If this was not a dealership only part , it might not be such a big issue, but being it is main source of stopping a 4000 lb vehicle, I have concerns. Hyundai dealership was very condescending and of little to no help. I have an Independent are certified mechanic who is happy to talk with you if needed. Please help, as of right now am.making payments on an unsafe vehicle with not much hope of it being fixed.
Corrective Action:
Abs system is randomly locking up calipers causing a dangerous speed wobble. Dealership can't re create so won't diagnose. Have had to replace all brake calipers and components were near new but ruined because of abs applying brakes when unnecessary. Vehicle is very unsafe to drive, pulled hard to left at one point veering me into oncoming traffic. Independent mechanic has made caliper release by manually releasing abs system. Same results were not found by releasing pressure at master cylinder making abs the obvious culprit. No warning lights but I just replaced two cracked rotors on rear at 130k miles. That should not happen. Has caused hub readings of 270 on three different tires at 3 different times. Santa fe has recall on this system for every year but mine, very curious as to why not. If this was not a dealership only part , it might not be such a big issue, but being it is main source of stopping a 4000 lb vehicle, I have concerns. Hyundai dealership was very condescending and of little to no help. I have an Independent are certified mechanic who is happy to talk with you if needed. Please help, as of right now am.making payments on an unsafe vehicle with not much hope of it being fixed.
Additional Notes:
Abs system is randomly locking up calipers causing a dangerous speed wobble. Dealership can't re create so won't diagnose. Have had to replace all brake calipers and components were near new but ruined because of abs applying brakes when unnecessary. Vehicle is very unsafe to drive, pulled hard to left at one point veering me into oncoming traffic. Independent mechanic has made caliper release by manually releasing abs system. Same results were not found by releasing pressure at master cylinder making abs the obvious culprit. No warning lights but I just replaced two cracked rotors on rear at 130k miles. That should not happen. Has caused hub readings of 270 on three different tires at 3 different times. Santa fe has recall on this system for every year but mine, very curious as to why not. If this was not a dealership only part , it might not be such a big issue, but being it is main source of stopping a 4000 lb vehicle, I have concerns. Hyundai dealership was very condescending and of little to no help. I have an Independent are certified mechanic who is happy to talk with you if needed. Please help, as of right now am.making payments on an unsafe vehicle with not much hope of it being fixed.
Mfg Campaign: 11606096
Recall Date: Aug 2, 2024
Hyundai Motor America
Defect Description:
WHEELS
Potential Consequences:
Abs system is randomly locking up calipers causing a dangerous speed wobble. Dealership can't re create so won't diagnose. Have had to replace all brake calipers and components were near new but ruined because of abs applying brakes when unnecessary. Vehicle is very unsafe to drive, pulled hard to left at one point veering me into oncoming traffic. Independent mechanic has made caliper release by manually releasing abs system. Same results were not found by releasing pressure at master cylinder making abs the obvious culprit. No warning lights but I just replaced two cracked rotors on rear at 130k miles. That should not happen. Has caused hub readings of 270 on three different tires at 3 different times. Santa fe has recall on this system for every year but mine, very curious as to why not. If this was not a dealership only part , it might not be such a big issue, but being it is main source of stopping a 4000 lb vehicle, I have concerns. Hyundai dealership was very condescending and of little to no help. I have an Independent are certified mechanic who is happy to talk with you if needed. Please help, as of right now am.making payments on an unsafe vehicle with not much hope of it being fixed.
Corrective Action:
Abs system is randomly locking up calipers causing a dangerous speed wobble. Dealership can't re create so won't diagnose. Have had to replace all brake calipers and components were near new but ruined because of abs applying brakes when unnecessary. Vehicle is very unsafe to drive, pulled hard to left at one point veering me into oncoming traffic. Independent mechanic has made caliper release by manually releasing abs system. Same results were not found by releasing pressure at master cylinder making abs the obvious culprit. No warning lights but I just replaced two cracked rotors on rear at 130k miles. That should not happen. Has caused hub readings of 270 on three different tires at 3 different times. Santa fe has recall on this system for every year but mine, very curious as to why not. If this was not a dealership only part , it might not be such a big issue, but being it is main source of stopping a 4000 lb vehicle, I have concerns. Hyundai dealership was very condescending and of little to no help. I have an Independent are certified mechanic who is happy to talk with you if needed. Please help, as of right now am.making payments on an unsafe vehicle with not much hope of it being fixed.
Additional Notes:
Abs system is randomly locking up calipers causing a dangerous speed wobble. Dealership can't re create so won't diagnose. Have had to replace all brake calipers and components were near new but ruined because of abs applying brakes when unnecessary. Vehicle is very unsafe to drive, pulled hard to left at one point veering me into oncoming traffic. Independent mechanic has made caliper release by manually releasing abs system. Same results were not found by releasing pressure at master cylinder making abs the obvious culprit. No warning lights but I just replaced two cracked rotors on rear at 130k miles. That should not happen. Has caused hub readings of 270 on three different tires at 3 different times. Santa fe has recall on this system for every year but mine, very curious as to why not. If this was not a dealership only part , it might not be such a big issue, but being it is main source of stopping a 4000 lb vehicle, I have concerns. Hyundai dealership was very condescending and of little to no help. I have an Independent are certified mechanic who is happy to talk with you if needed. Please help, as of right now am.making payments on an unsafe vehicle with not much hope of it being fixed.
Mfg Campaign: 11606096
Recall Date: Aug 2, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Vehicle was driven on a highway approximately 45-50 mph when a loud knocking sound occured. The vehicle began to shake erratically and a bunch of lights displayed. I pulled over at a safety point and turned the vehicle off to inspect it. A large amount of smoke poured from under the hood. The vehicle sat for about 45 minutes to cool down before I attempted to start it again. The engine continued to make a loud knocking sound and kept stalling. At the given time of engine failure, I was driving on a fairly busy highway with my two toddlers where we were forced in a dangerous situation to be struck by a vehicle. Hours later, I went back to start the vehicle where I was able to get it started and drive approximately 15 mph to a safer area for the vehicle to be parked. The vehicle has been at the Hyundai Bowser Chippewa location in Beaver Falls, PA. I was denied for any assistance through Hyundai and the BBB-Hyundai due to 3 open recalls, mainly the engine knock system not being updated. All issues and diagnostics were conducted at the dealership where the vehicle is being stored. No police report has been filed, nor was an insurance claim conducted. No lights or warnings came about until the engine started to noticably fail. I didn't receive any notifications from Hyundai regarding recalls, and nothing is displayed on the NHTSA site.
Corrective Action:
Vehicle was driven on a highway approximately 45-50 mph when a loud knocking sound occured. The vehicle began to shake erratically and a bunch of lights displayed. I pulled over at a safety point and turned the vehicle off to inspect it. A large amount of smoke poured from under the hood. The vehicle sat for about 45 minutes to cool down before I attempted to start it again. The engine continued to make a loud knocking sound and kept stalling. At the given time of engine failure, I was driving on a fairly busy highway with my two toddlers where we were forced in a dangerous situation to be struck by a vehicle. Hours later, I went back to start the vehicle where I was able to get it started and drive approximately 15 mph to a safer area for the vehicle to be parked. The vehicle has been at the Hyundai Bowser Chippewa location in Beaver Falls, PA. I was denied for any assistance through Hyundai and the BBB-Hyundai due to 3 open recalls, mainly the engine knock system not being updated. All issues and diagnostics were conducted at the dealership where the vehicle is being stored. No police report has been filed, nor was an insurance claim conducted. No lights or warnings came about until the engine started to noticably fail. I didn't receive any notifications from Hyundai regarding recalls, and nothing is displayed on the NHTSA site.
Additional Notes:
Vehicle was driven on a highway approximately 45-50 mph when a loud knocking sound occured. The vehicle began to shake erratically and a bunch of lights displayed. I pulled over at a safety point and turned the vehicle off to inspect it. A large amount of smoke poured from under the hood. The vehicle sat for about 45 minutes to cool down before I attempted to start it again. The engine continued to make a loud knocking sound and kept stalling. At the given time of engine failure, I was driving on a fairly busy highway with my two toddlers where we were forced in a dangerous situation to be struck by a vehicle. Hours later, I went back to start the vehicle where I was able to get it started and drive approximately 15 mph to a safer area for the vehicle to be parked. The vehicle has been at the Hyundai Bowser Chippewa location in Beaver Falls, PA. I was denied for any assistance through Hyundai and the BBB-Hyundai due to 3 open recalls, mainly the engine knock system not being updated. All issues and diagnostics were conducted at the dealership where the vehicle is being stored. No police report has been filed, nor was an insurance claim conducted. No lights or warnings came about until the engine started to noticably fail. I didn't receive any notifications from Hyundai regarding recalls, and nothing is displayed on the NHTSA site.
Mfg Campaign: 11604681
Recall Date: Jul 26, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Vehicle was driven on a highway approximately 45-50 mph when a loud knocking sound occured. The vehicle began to shake erratically and a bunch of lights displayed. I pulled over at a safety point and turned the vehicle off to inspect it. A large amount of smoke poured from under the hood. The vehicle sat for about 45 minutes to cool down before I attempted to start it again. The engine continued to make a loud knocking sound and kept stalling. At the given time of engine failure, I was driving on a fairly busy highway with my two toddlers where we were forced in a dangerous situation to be struck by a vehicle. Hours later, I went back to start the vehicle where I was able to get it started and drive approximately 15 mph to a safer area for the vehicle to be parked. The vehicle has been at the Hyundai Bowser Chippewa location in Beaver Falls, PA. I was denied for any assistance through Hyundai and the BBB-Hyundai due to 3 open recalls, mainly the engine knock system not being updated. All issues and diagnostics were conducted at the dealership where the vehicle is being stored. No police report has been filed, nor was an insurance claim conducted. No lights or warnings came about until the engine started to noticably fail. I didn't receive any notifications from Hyundai regarding recalls, and nothing is displayed on the NHTSA site.
Corrective Action:
Vehicle was driven on a highway approximately 45-50 mph when a loud knocking sound occured. The vehicle began to shake erratically and a bunch of lights displayed. I pulled over at a safety point and turned the vehicle off to inspect it. A large amount of smoke poured from under the hood. The vehicle sat for about 45 minutes to cool down before I attempted to start it again. The engine continued to make a loud knocking sound and kept stalling. At the given time of engine failure, I was driving on a fairly busy highway with my two toddlers where we were forced in a dangerous situation to be struck by a vehicle. Hours later, I went back to start the vehicle where I was able to get it started and drive approximately 15 mph to a safer area for the vehicle to be parked. The vehicle has been at the Hyundai Bowser Chippewa location in Beaver Falls, PA. I was denied for any assistance through Hyundai and the BBB-Hyundai due to 3 open recalls, mainly the engine knock system not being updated. All issues and diagnostics were conducted at the dealership where the vehicle is being stored. No police report has been filed, nor was an insurance claim conducted. No lights or warnings came about until the engine started to noticably fail. I didn't receive any notifications from Hyundai regarding recalls, and nothing is displayed on the NHTSA site.
Additional Notes:
Vehicle was driven on a highway approximately 45-50 mph when a loud knocking sound occured. The vehicle began to shake erratically and a bunch of lights displayed. I pulled over at a safety point and turned the vehicle off to inspect it. A large amount of smoke poured from under the hood. The vehicle sat for about 45 minutes to cool down before I attempted to start it again. The engine continued to make a loud knocking sound and kept stalling. At the given time of engine failure, I was driving on a fairly busy highway with my two toddlers where we were forced in a dangerous situation to be struck by a vehicle. Hours later, I went back to start the vehicle where I was able to get it started and drive approximately 15 mph to a safer area for the vehicle to be parked. The vehicle has been at the Hyundai Bowser Chippewa location in Beaver Falls, PA. I was denied for any assistance through Hyundai and the BBB-Hyundai due to 3 open recalls, mainly the engine knock system not being updated. All issues and diagnostics were conducted at the dealership where the vehicle is being stored. No police report has been filed, nor was an insurance claim conducted. No lights or warnings came about until the engine started to noticably fail. I didn't receive any notifications from Hyundai regarding recalls, and nothing is displayed on the NHTSA site.
Mfg Campaign: 11604681
Recall Date: Jul 26, 2024
Hyundai Motor America
Defect Description:
BACK OVER PREVENTION: WARNINGS
Potential Consequences:
Vehicle was driven on a highway approximately 45-50 mph when a loud knocking sound occured. The vehicle began to shake erratically and a bunch of lights displayed. I pulled over at a safety point and turned the vehicle off to inspect it. A large amount of smoke poured from under the hood. The vehicle sat for about 45 minutes to cool down before I attempted to start it again. The engine continued to make a loud knocking sound and kept stalling. At the given time of engine failure, I was driving on a fairly busy highway with my two toddlers where we were forced in a dangerous situation to be struck by a vehicle. Hours later, I went back to start the vehicle where I was able to get it started and drive approximately 15 mph to a safer area for the vehicle to be parked. The vehicle has been at the Hyundai Bowser Chippewa location in Beaver Falls, PA. I was denied for any assistance through Hyundai and the BBB-Hyundai due to 3 open recalls, mainly the engine knock system not being updated. All issues and diagnostics were conducted at the dealership where the vehicle is being stored. No police report has been filed, nor was an insurance claim conducted. No lights or warnings came about until the engine started to noticably fail. I didn't receive any notifications from Hyundai regarding recalls, and nothing is displayed on the NHTSA site.
Corrective Action:
Vehicle was driven on a highway approximately 45-50 mph when a loud knocking sound occured. The vehicle began to shake erratically and a bunch of lights displayed. I pulled over at a safety point and turned the vehicle off to inspect it. A large amount of smoke poured from under the hood. The vehicle sat for about 45 minutes to cool down before I attempted to start it again. The engine continued to make a loud knocking sound and kept stalling. At the given time of engine failure, I was driving on a fairly busy highway with my two toddlers where we were forced in a dangerous situation to be struck by a vehicle. Hours later, I went back to start the vehicle where I was able to get it started and drive approximately 15 mph to a safer area for the vehicle to be parked. The vehicle has been at the Hyundai Bowser Chippewa location in Beaver Falls, PA. I was denied for any assistance through Hyundai and the BBB-Hyundai due to 3 open recalls, mainly the engine knock system not being updated. All issues and diagnostics were conducted at the dealership where the vehicle is being stored. No police report has been filed, nor was an insurance claim conducted. No lights or warnings came about until the engine started to noticably fail. I didn't receive any notifications from Hyundai regarding recalls, and nothing is displayed on the NHTSA site.
Additional Notes:
Vehicle was driven on a highway approximately 45-50 mph when a loud knocking sound occured. The vehicle began to shake erratically and a bunch of lights displayed. I pulled over at a safety point and turned the vehicle off to inspect it. A large amount of smoke poured from under the hood. The vehicle sat for about 45 minutes to cool down before I attempted to start it again. The engine continued to make a loud knocking sound and kept stalling. At the given time of engine failure, I was driving on a fairly busy highway with my two toddlers where we were forced in a dangerous situation to be struck by a vehicle. Hours later, I went back to start the vehicle where I was able to get it started and drive approximately 15 mph to a safer area for the vehicle to be parked. The vehicle has been at the Hyundai Bowser Chippewa location in Beaver Falls, PA. I was denied for any assistance through Hyundai and the BBB-Hyundai due to 3 open recalls, mainly the engine knock system not being updated. All issues and diagnostics were conducted at the dealership where the vehicle is being stored. No police report has been filed, nor was an insurance claim conducted. No lights or warnings came about until the engine started to noticably fail. I didn't receive any notifications from Hyundai regarding recalls, and nothing is displayed on the NHTSA site.
Mfg Campaign: 11604681
Recall Date: Jul 26, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On July 3, 2024 my husband was driving our 2016 Santa Fe with a v6 engine on a highway. He was coasting down a hill going approximately 65mph when he heard a loud bang and saw something shoot off to the left of the vehicle. When he tried to brake, he realized the car had shut off and he did not have automatic steering or breaks. He managed to get the car safely pulled off the highway by using all his weight to stand on the brakes and turn the car. The car did not start up again. When we got the car towed home, we were looked under the hood and found that the engine had shot a rod. We found pieces of the engine/rod along the bottom of the engine bay. We called local mechanics as well as Hyundai service center and got quotes for repair ranging from $9-20k. The car was purchased in July of 2023, the engine had 97k miles on it, with 8k miles being put on from July 2023-July 2024. The vehicle passed PA state inspection on June 2, 2024 by the dealership’s service center.
Corrective Action:
On July 3, 2024 my husband was driving our 2016 Santa Fe with a v6 engine on a highway. He was coasting down a hill going approximately 65mph when he heard a loud bang and saw something shoot off to the left of the vehicle. When he tried to brake, he realized the car had shut off and he did not have automatic steering or breaks. He managed to get the car safely pulled off the highway by using all his weight to stand on the brakes and turn the car. The car did not start up again. When we got the car towed home, we were looked under the hood and found that the engine had shot a rod. We found pieces of the engine/rod along the bottom of the engine bay. We called local mechanics as well as Hyundai service center and got quotes for repair ranging from $9-20k. The car was purchased in July of 2023, the engine had 97k miles on it, with 8k miles being put on from July 2023-July 2024. The vehicle passed PA state inspection on June 2, 2024 by the dealership’s service center.
Additional Notes:
On July 3, 2024 my husband was driving our 2016 Santa Fe with a v6 engine on a highway. He was coasting down a hill going approximately 65mph when he heard a loud bang and saw something shoot off to the left of the vehicle. When he tried to brake, he realized the car had shut off and he did not have automatic steering or breaks. He managed to get the car safely pulled off the highway by using all his weight to stand on the brakes and turn the car. The car did not start up again. When we got the car towed home, we were looked under the hood and found that the engine had shot a rod. We found pieces of the engine/rod along the bottom of the engine bay. We called local mechanics as well as Hyundai service center and got quotes for repair ranging from $9-20k. The car was purchased in July of 2023, the engine had 97k miles on it, with 8k miles being put on from July 2023-July 2024. The vehicle passed PA state inspection on June 2, 2024 by the dealership’s service center.
Mfg Campaign: 11602574
Recall Date: Jul 16, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The vehicle began making a knocking sound upon starting. I contacted the local dealership for a service appointment and learned that they were out a couple of months on their appointment schedule. A day or two later, my vehicle shut off while driving, I was fortunate to have enough momentum to pull of the road safely. Upon having it towed to a local mechanic, I learned that the engine seized and needed to be replaced. I contacted Hyundai and they have scheduled me for an appointment next week. Keeping my fingers crossed they will do right by me since I have always had the vehicle serviced at their Hyundai dealership. The car has approximately 118,300 miles on it.
Corrective Action:
The vehicle began making a knocking sound upon starting. I contacted the local dealership for a service appointment and learned that they were out a couple of months on their appointment schedule. A day or two later, my vehicle shut off while driving, I was fortunate to have enough momentum to pull of the road safely. Upon having it towed to a local mechanic, I learned that the engine seized and needed to be replaced. I contacted Hyundai and they have scheduled me for an appointment next week. Keeping my fingers crossed they will do right by me since I have always had the vehicle serviced at their Hyundai dealership. The car has approximately 118,300 miles on it.
Additional Notes:
The vehicle began making a knocking sound upon starting. I contacted the local dealership for a service appointment and learned that they were out a couple of months on their appointment schedule. A day or two later, my vehicle shut off while driving, I was fortunate to have enough momentum to pull of the road safely. Upon having it towed to a local mechanic, I learned that the engine seized and needed to be replaced. I contacted Hyundai and they have scheduled me for an appointment next week. Keeping my fingers crossed they will do right by me since I have always had the vehicle serviced at their Hyundai dealership. The car has approximately 118,300 miles on it.
Mfg Campaign: 11594001
Recall Date: Jun 12, 2024
Hyundai Motor America
Defect Description:
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Potential Consequences:
The contact owned a 2016 Hyundai Santa Fe. The contact stated while driving 50 MPH, he heard an abnormal knocking sound coming from the engine compartment. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that there was a misfire in cylinder #3, and the catalytic convertor system efficiency was below threshold. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 94,000. The VIN was not available.
Corrective Action:
The contact owned a 2016 Hyundai Santa Fe. The contact stated while driving 50 MPH, he heard an abnormal knocking sound coming from the engine compartment. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that there was a misfire in cylinder #3, and the catalytic convertor system efficiency was below threshold. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 94,000. The VIN was not available.
Additional Notes:
The contact owned a 2016 Hyundai Santa Fe. The contact stated while driving 50 MPH, he heard an abnormal knocking sound coming from the engine compartment. No warning lights were illuminated. The vehicle was towed to the dealer, who determined that there was a misfire in cylinder #3, and the catalytic convertor system efficiency was below threshold. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 94,000. The VIN was not available.
Mfg Campaign: 11593691
Recall Date: Jun 11, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Car started making noise after the check engine light came on. Check engine light was on for just a few days then by the third/fourth day the car starting making noise, turned off on me a few times then just died. We replaced a few sensors and the battery and starter. Two mechanics have told me the engine is locked and needs to be replaced.
Corrective Action:
Car started making noise after the check engine light came on. Check engine light was on for just a few days then by the third/fourth day the car starting making noise, turned off on me a few times then just died. We replaced a few sensors and the battery and starter. Two mechanics have told me the engine is locked and needs to be replaced.
Additional Notes:
Car started making noise after the check engine light came on. Check engine light was on for just a few days then by the third/fourth day the car starting making noise, turned off on me a few times then just died. We replaced a few sensors and the battery and starter. Two mechanics have told me the engine is locked and needs to be replaced.
Mfg Campaign: 11593254
Recall Date: Jun 8, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Was driving on the highway going about 65mph when the engine just lost power. Pressing the accelerator and there was nothing happening. Had the car towed home. And then to a mechanic who told me the rod was bent. I’ve always kept up on oil changes and maintenance. I just had an oil change less than a month prior. There were no warning signs leading up to this incident.
Corrective Action:
Was driving on the highway going about 65mph when the engine just lost power. Pressing the accelerator and there was nothing happening. Had the car towed home. And then to a mechanic who told me the rod was bent. I’ve always kept up on oil changes and maintenance. I just had an oil change less than a month prior. There were no warning signs leading up to this incident.
Additional Notes:
Was driving on the highway going about 65mph when the engine just lost power. Pressing the accelerator and there was nothing happening. Had the car towed home. And then to a mechanic who told me the rod was bent. I’ve always kept up on oil changes and maintenance. I just had an oil change less than a month prior. There were no warning signs leading up to this incident.
Mfg Campaign: 11593086
Recall Date: Jun 7, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On May 23, 2023 Was inspected for an oil leak and was informed the oil was leaking from the drain bolt (oil pan was cracked), valve cover was leaking. Was replaced with a Pan assembly-engine oil, gasket-rocker cover (with GDI High Pressure Pump gasket), and gasket- fuel pump. . However on oil leak continued and cause massive engine failure. Turned it in 5/26/2024 Had to replace engine.
Corrective Action:
On May 23, 2023 Was inspected for an oil leak and was informed the oil was leaking from the drain bolt (oil pan was cracked), valve cover was leaking. Was replaced with a Pan assembly-engine oil, gasket-rocker cover (with GDI High Pressure Pump gasket), and gasket- fuel pump. . However on oil leak continued and cause massive engine failure. Turned it in 5/26/2024 Had to replace engine.
Additional Notes:
On May 23, 2023 Was inspected for an oil leak and was informed the oil was leaking from the drain bolt (oil pan was cracked), valve cover was leaking. Was replaced with a Pan assembly-engine oil, gasket-rocker cover (with GDI High Pressure Pump gasket), and gasket- fuel pump. . However on oil leak continued and cause massive engine failure. Turned it in 5/26/2024 Had to replace engine.
Mfg Campaign: 11592618
Recall Date: Jun 5, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
On 5/15, I was entering the highway when the vehicle refused to accelerate. I pushed the gas pedal all the way to the floor, and the vehicle did not respond. I checked to see if it had stalled, but the engine was still running. I watched the rpm meter as I pushed the accelerator, and noticed that the rpm’s stayed at 1.5 the entire time. I pulled over to the shoulder and turned off the vehicle as I was afraid of causing an accident as I was not at highway speed at the time. I turned the vehicle back on and when it was safe, attempted to reenter the highway. The vehicle responded appropriately. The check engine light had come on 2 days prior to this (5/13) and I was in the process of trying to make an appointment to get it fixed. My husband ran the engine code (P0014 and P0024). The check engine light had turned off upon restarting the vehicle but turned back on about 3 minutes after resuming driving. I took the vehicle to a mechanic to have it looked at, and they noticed that the engine had lost 4 quarts of oil. There had been no oil leakage noted at any time. They added 3 quarts of oil to the engine and noticed that the knocking sounds remained. Their determination was that the car was pretty much totaled. There were no indicator lights on the dashboard to notify me that there was low oil at any time. The only indicator that showed was the check engine light 2 days before.
Corrective Action:
On 5/15, I was entering the highway when the vehicle refused to accelerate. I pushed the gas pedal all the way to the floor, and the vehicle did not respond. I checked to see if it had stalled, but the engine was still running. I watched the rpm meter as I pushed the accelerator, and noticed that the rpm’s stayed at 1.5 the entire time. I pulled over to the shoulder and turned off the vehicle as I was afraid of causing an accident as I was not at highway speed at the time. I turned the vehicle back on and when it was safe, attempted to reenter the highway. The vehicle responded appropriately. The check engine light had come on 2 days prior to this (5/13) and I was in the process of trying to make an appointment to get it fixed. My husband ran the engine code (P0014 and P0024). The check engine light had turned off upon restarting the vehicle but turned back on about 3 minutes after resuming driving. I took the vehicle to a mechanic to have it looked at, and they noticed that the engine had lost 4 quarts of oil. There had been no oil leakage noted at any time. They added 3 quarts of oil to the engine and noticed that the knocking sounds remained. Their determination was that the car was pretty much totaled. There were no indicator lights on the dashboard to notify me that there was low oil at any time. The only indicator that showed was the check engine light 2 days before.
Additional Notes:
On 5/15, I was entering the highway when the vehicle refused to accelerate. I pushed the gas pedal all the way to the floor, and the vehicle did not respond. I checked to see if it had stalled, but the engine was still running. I watched the rpm meter as I pushed the accelerator, and noticed that the rpm’s stayed at 1.5 the entire time. I pulled over to the shoulder and turned off the vehicle as I was afraid of causing an accident as I was not at highway speed at the time. I turned the vehicle back on and when it was safe, attempted to reenter the highway. The vehicle responded appropriately. The check engine light had come on 2 days prior to this (5/13) and I was in the process of trying to make an appointment to get it fixed. My husband ran the engine code (P0014 and P0024). The check engine light had turned off upon restarting the vehicle but turned back on about 3 minutes after resuming driving. I took the vehicle to a mechanic to have it looked at, and they noticed that the engine had lost 4 quarts of oil. There had been no oil leakage noted at any time. They added 3 quarts of oil to the engine and noticed that the knocking sounds remained. Their determination was that the car was pretty much totaled. There were no indicator lights on the dashboard to notify me that there was low oil at any time. The only indicator that showed was the check engine light 2 days before.
Mfg Campaign: 11589365
Recall Date: May 17, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Around three weeks ago, we start listening to a knocking noise in the engine. As soon as we heard this noise, we took it to a mechanic near our home and the mechanic told us that there was an internal problem with the engine and we needed to take it to an official Hyundai dealership to solve this problem. Moreover, they told me this is a common problem in Hyundai's cars and the dealership would do it for free. When I took it to the dealership, they told me that I had to replace the chain timing, tensioners, CVV, and many other stuff needed (I'm sending the receipt attached, see "car report 2024.pdf"). It was going to take 10 hours of work. Importantly, this was not covered by the Hyundai warranty or recalls. I bought the car 3 years ago, and both the previous owner and I did the year service to the car. I'm sending all the receipts and CARFAX of the services. Best regards, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Around three weeks ago, we start listening to a knocking noise in the engine. As soon as we heard this noise, we took it to a mechanic near our home and the mechanic told us that there was an internal problem with the engine and we needed to take it to an official Hyundai dealership to solve this problem. Moreover, they told me this is a common problem in Hyundai's cars and the dealership would do it for free. When I took it to the dealership, they told me that I had to replace the chain timing, tensioners, CVV, and many other stuff needed (I'm sending the receipt attached, see "car report 2024.pdf"). It was going to take 10 hours of work. Importantly, this was not covered by the Hyundai warranty or recalls. I bought the car 3 years ago, and both the previous owner and I did the year service to the car. I'm sending all the receipts and CARFAX of the services. Best regards, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Around three weeks ago, we start listening to a knocking noise in the engine. As soon as we heard this noise, we took it to a mechanic near our home and the mechanic told us that there was an internal problem with the engine and we needed to take it to an official Hyundai dealership to solve this problem. Moreover, they told me this is a common problem in Hyundai's cars and the dealership would do it for free. When I took it to the dealership, they told me that I had to replace the chain timing, tensioners, CVV, and many other stuff needed (I'm sending the receipt attached, see "car report 2024.pdf"). It was going to take 10 hours of work. Importantly, this was not covered by the Hyundai warranty or recalls. I bought the car 3 years ago, and both the previous owner and I did the year service to the car. I'm sending all the receipts and CARFAX of the services. Best regards, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11588189
Recall Date: May 10, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Around three weeks ago, we start listening to a knocking noise in the engine. As soon as we heard this noise, we took it to a mechanic near our home and the mechanic told us that there was an internal problem with the engine and we needed to take it to an official Hyundai dealership to solve this problem. Moreover, they told me this is a common problem in Hyundai's cars and the dealership would do it for free. When I took it to the dealership, they told me that I had to replace the chain timing, tensioners, CVV, and many other stuff needed (I'm sending the receipt attached, see "car report 2024.pdf"). It was going to take 10 hours of work. Importantly, this was not covered by the Hyundai warranty or recalls. I bought the car 3 years ago, and both the previous owner and I did the year service to the car. I'm sending all the receipts and CARFAX of the services. Best regards, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Around three weeks ago, we start listening to a knocking noise in the engine. As soon as we heard this noise, we took it to a mechanic near our home and the mechanic told us that there was an internal problem with the engine and we needed to take it to an official Hyundai dealership to solve this problem. Moreover, they told me this is a common problem in Hyundai's cars and the dealership would do it for free. When I took it to the dealership, they told me that I had to replace the chain timing, tensioners, CVV, and many other stuff needed (I'm sending the receipt attached, see "car report 2024.pdf"). It was going to take 10 hours of work. Importantly, this was not covered by the Hyundai warranty or recalls. I bought the car 3 years ago, and both the previous owner and I did the year service to the car. I'm sending all the receipts and CARFAX of the services. Best regards, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Around three weeks ago, we start listening to a knocking noise in the engine. As soon as we heard this noise, we took it to a mechanic near our home and the mechanic told us that there was an internal problem with the engine and we needed to take it to an official Hyundai dealership to solve this problem. Moreover, they told me this is a common problem in Hyundai's cars and the dealership would do it for free. When I took it to the dealership, they told me that I had to replace the chain timing, tensioners, CVV, and many other stuff needed (I'm sending the receipt attached, see "car report 2024.pdf"). It was going to take 10 hours of work. Importantly, this was not covered by the Hyundai warranty or recalls. I bought the car 3 years ago, and both the previous owner and I did the year service to the car. I'm sending all the receipts and CARFAX of the services. Best regards, [XXX] . INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11588189
Recall Date: May 10, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
6 months ago my rod bearing broke in my engine, and I needed a new engine. From the engine recall. With a broken rod bearing you get an oil consumption problem. Oil consumption ruing your cat converter. But they aren’t telling anyone that. 6,000 miles after my new engine, my catalac converter broke. These cars are dangerous. They’re not telling anyone that this is the next problem. They just put you back on the road. Not to mention bad for the environment!
Corrective Action:
6 months ago my rod bearing broke in my engine, and I needed a new engine. From the engine recall. With a broken rod bearing you get an oil consumption problem. Oil consumption ruing your cat converter. But they aren’t telling anyone that. 6,000 miles after my new engine, my catalac converter broke. These cars are dangerous. They’re not telling anyone that this is the next problem. They just put you back on the road. Not to mention bad for the environment!
Additional Notes:
6 months ago my rod bearing broke in my engine, and I needed a new engine. From the engine recall. With a broken rod bearing you get an oil consumption problem. Oil consumption ruing your cat converter. But they aren’t telling anyone that. 6,000 miles after my new engine, my catalac converter broke. These cars are dangerous. They’re not telling anyone that this is the next problem. They just put you back on the road. Not to mention bad for the environment!
Mfg Campaign: 11585354
Recall Date: Apr 26, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
6 months ago my rod bearing broke in my engine, and I needed a new engine. From the engine recall. With a broken rod bearing you get an oil consumption problem. Oil consumption ruing your cat converter. But they aren’t telling anyone that. 6,000 miles after my new engine, my catalac converter broke. These cars are dangerous. They’re not telling anyone that this is the next problem. They just put you back on the road. Not to mention bad for the environment!
Corrective Action:
6 months ago my rod bearing broke in my engine, and I needed a new engine. From the engine recall. With a broken rod bearing you get an oil consumption problem. Oil consumption ruing your cat converter. But they aren’t telling anyone that. 6,000 miles after my new engine, my catalac converter broke. These cars are dangerous. They’re not telling anyone that this is the next problem. They just put you back on the road. Not to mention bad for the environment!
Additional Notes:
6 months ago my rod bearing broke in my engine, and I needed a new engine. From the engine recall. With a broken rod bearing you get an oil consumption problem. Oil consumption ruing your cat converter. But they aren’t telling anyone that. 6,000 miles after my new engine, my catalac converter broke. These cars are dangerous. They’re not telling anyone that this is the next problem. They just put you back on the road. Not to mention bad for the environment!
Mfg Campaign: 11585354
Recall Date: Apr 26, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury