HYUNDAI PALISADE 2024

Complete listing of complaints and recalls for this vehicle

279
Complaints
5
Recalls

Complaints & Recalls

279 Complaints 5 Recalls

Official Safety Recalls - Important!

5 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Hyundai Motor America
NHTSA Campaign: 24V106000 SAFETY RECALL
4.2K Vehicles Affected
Recall Date: Feb 13, 2024
Safety Issue:

Hyundia Motor America (Hyundai) is recalling certain 2024 Palisade vehicles. The engine valve springs may break while driving, which can result in a loss of drive power and possibly create a hole in the engine block.

Potential Risk:
A loss of drive power increases the risk of a crash. A hole in the engine block increases the risk of a fire.
FREE Recall Solution:
Dealers will replace the engine sub-assembly, free of charge. Owner notification letters were mailed by December 6, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 255.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 255
Notice Date: Aug 1, 2024
Recall Date: Feb 13, 2024
Hyundai Motor America
NHTSA Campaign: 23V599000 SAFETY RECALL
63 Vehicles Affected
Recall Date: Aug 25, 2023
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2024 Palisade vehicles equipped with dark premium suede seats. The Occupant Detection System (ODS) may fail to detect an occupant and deactivate the passenger-side front air bags. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Potential Risk:
Deactivated front passenger air bags will not deploy as intended, increasing the risk of injury during a crash.
FREE Recall Solution:
Dealers will update the ODS software, free of charge. Owner notification letters were mailed September 26th, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 249.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 249
Notice Date: Sep 26, 2023
Recall Date: Aug 25, 2023
Hyundai Motor America
NHTSA Campaign: 23V526000 SAFETY RECALL
52.1K Vehicles Affected
Recall Date: Jul 27, 2023
Safety Issue:

Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.

Potential Risk:
An electric oil pump assembly that overheats increases the risk of a vehicle fire.
FREE Recall Solution:
Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect and replace the electric oil pump controller, as necessary, free of charge. Owner notification letters were mailed starting September 7, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 246.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HYUNDAI dealer to schedule your FREE recall repair.
Manufacturer: HYUNDAI
Mfg Campaign: 246
Notice Date: Sep 7, 2023
Recall Date: Jul 27, 2023

Consumer Complaints

279 Complaints
Hyundai Motor America
Campaign: 11664088 Other
May 31, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

ABS locking up when slowing down.

Corrective Action:

ABS locking up when slowing down.

Additional Notes:

ABS locking up when slowing down.

Manufacturer: HYUNDAI
Mfg Campaign: 11664088
Notice Date: May 31, 2025
Recall Date: May 31, 2025
Hyundai Motor America
Campaign: 11664088 Other
May 31, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

ABS locking up when slowing down.

Corrective Action:

ABS locking up when slowing down.

Additional Notes:

ABS locking up when slowing down.

Manufacturer: HYUNDAI
Mfg Campaign: 11664088
Notice Date: May 31, 2025
Recall Date: May 31, 2025
Hyundai Motor America
Campaign: 11663768 Other
May 29, 2025
Defect Description:

SEATS

Potential Consequences:

Subject: Safety Concern – 2024 Hyundai Palisade Headrest Design Component Affected: Seats / Headrest Vehicle: 2024 Hyundai Palisade VIN: [XXX] Incident Date: [xxx] Mileage at Time of Incident: 15,000 Dealer: Braman Hyundai Miami, 2001 NE 2nd Ave, Miami, FL 33137 | (786) 623-4261 Dear NHTSA, I am writing to formally report a safety concern involving the headrest design in my 2024 Hyundai Palisade. On [xxx], my [XXX] son briefly removed and reinserted the middle-row headrest while unsupervised. The headrest locked into place in a reversed orientation and could not be removed or corrected without disassembly by the dealership. I was charged $680 for the repair. This incident raises the following concerns: •The headrest should not be capable of locking in an incorrect and potentially unsafe position. •There are no warnings, labels, or mechanical safeguards to prevent reverse installation. •The owner's manual provides no guidance on this possibility. •This design flaw is particularly troubling in a family-oriented vehicle. •Hyundai has not acknowledged fault or offered support despite the safety implications. I believe this represents a design defect with implications under FMVSS 202a and related passenger safety standards. I am therefore requesting the following: 1.Full reimbursement of the $680 repair cost, which I believe resulted from a manufacturer design oversight. 2.Written acknowledgment of whether Hyundai has previously received similar reports, and whether a Technical Service Bulletin (TSB) or other corrective measure is planned. 3.Confirmation that this report will be reviewed by Hyundai’s safety or compliance team. Attached is a copy of the dealer invoice (No. [XXX) documenting the repair. Thank you for your attention to this matter. I am available for further questions or to provide additional documentation if needed. Sincerely, [XXX] Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Subject: Safety Concern – 2024 Hyundai Palisade Headrest Design Component Affected: Seats / Headrest Vehicle: 2024 Hyundai Palisade VIN: [XXX] Incident Date: [xxx] Mileage at Time of Incident: 15,000 Dealer: Braman Hyundai Miami, 2001 NE 2nd Ave, Miami, FL 33137 | (786) 623-4261 Dear NHTSA, I am writing to formally report a safety concern involving the headrest design in my 2024 Hyundai Palisade. On [xxx], my [XXX] son briefly removed and reinserted the middle-row headrest while unsupervised. The headrest locked into place in a reversed orientation and could not be removed or corrected without disassembly by the dealership. I was charged $680 for the repair. This incident raises the following concerns: •The headrest should not be capable of locking in an incorrect and potentially unsafe position. •There are no warnings, labels, or mechanical safeguards to prevent reverse installation. •The owner's manual provides no guidance on this possibility. •This design flaw is particularly troubling in a family-oriented vehicle. •Hyundai has not acknowledged fault or offered support despite the safety implications. I believe this represents a design defect with implications under FMVSS 202a and related passenger safety standards. I am therefore requesting the following: 1.Full reimbursement of the $680 repair cost, which I believe resulted from a manufacturer design oversight. 2.Written acknowledgment of whether Hyundai has previously received similar reports, and whether a Technical Service Bulletin (TSB) or other corrective measure is planned. 3.Confirmation that this report will be reviewed by Hyundai’s safety or compliance team. Attached is a copy of the dealer invoice (No. [XXX) documenting the repair. Thank you for your attention to this matter. I am available for further questions or to provide additional documentation if needed. Sincerely, [XXX] Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Subject: Safety Concern – 2024 Hyundai Palisade Headrest Design Component Affected: Seats / Headrest Vehicle: 2024 Hyundai Palisade VIN: [XXX] Incident Date: [xxx] Mileage at Time of Incident: 15,000 Dealer: Braman Hyundai Miami, 2001 NE 2nd Ave, Miami, FL 33137 | (786) 623-4261 Dear NHTSA, I am writing to formally report a safety concern involving the headrest design in my 2024 Hyundai Palisade. On [xxx], my [XXX] son briefly removed and reinserted the middle-row headrest while unsupervised. The headrest locked into place in a reversed orientation and could not be removed or corrected without disassembly by the dealership. I was charged $680 for the repair. This incident raises the following concerns: •The headrest should not be capable of locking in an incorrect and potentially unsafe position. •There are no warnings, labels, or mechanical safeguards to prevent reverse installation. •The owner's manual provides no guidance on this possibility. •This design flaw is particularly troubling in a family-oriented vehicle. •Hyundai has not acknowledged fault or offered support despite the safety implications. I believe this represents a design defect with implications under FMVSS 202a and related passenger safety standards. I am therefore requesting the following: 1.Full reimbursement of the $680 repair cost, which I believe resulted from a manufacturer design oversight. 2.Written acknowledgment of whether Hyundai has previously received similar reports, and whether a Technical Service Bulletin (TSB) or other corrective measure is planned. 3.Confirmation that this report will be reviewed by Hyundai’s safety or compliance team. Attached is a copy of the dealer invoice (No. [XXX) documenting the repair. Thank you for your attention to this matter. I am available for further questions or to provide additional documentation if needed. Sincerely, [XXX] Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HYUNDAI
Mfg Campaign: 11663768
Notice Date: May 29, 2025
Recall Date: May 29, 2025
Hyundai Motor America
Campaign: 11663472 Other
May 28, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

•What component or system failed or malfunctioned, and is it available for inspection upon request? My brakes. When I’m driving slowly over any type on bump in the road, railroad track, pulling in a driveway, dirt roads, or gravel roads my brakes lock up the whole front of my car shakes and the vehicle almost jumps up and down and then it takes about 3-5 seconds for me to be able to slam on my brakes to come to a complete stop while still inching forward before I can fully stop. •How was your safety or the safety of others put at risk? I’ve almost ran into a mailbox, almost got rear ended and almost braked out onto a highway because the brakes locked up. My safety and the safety of other is major concern with the brake issue and not being able to stop, those few seconds make a difference. •Has the problem been reproduced or confirmed by a dealer or independent service center? I’ve had my car to the dealership 5 times. The second time one guy was able to duplicate the issue, so they fixed some part, but that didn’t solve my issue I had it back to them within a couple of days. The other times they have not been able to duplicate the issue. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? This last time I brought it an engineer was supposed to come and look at it but when the tech explained what is going on he says it supposed to do that. It is not supposed to what it is doing because it’s a major safety issue for me and others since I can’t break. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? When the issue arises there are no warning lamps or messages that come up on the dashboard or anywhere. Also, no code is thrown when the dealership hooks it up to the machine. Another thing when I’m driving down the road sometimes you can feel the brakes wanting to lock up for no reason at all. Before I get to any bump

Corrective Action:

•What component or system failed or malfunctioned, and is it available for inspection upon request? My brakes. When I’m driving slowly over any type on bump in the road, railroad track, pulling in a driveway, dirt roads, or gravel roads my brakes lock up the whole front of my car shakes and the vehicle almost jumps up and down and then it takes about 3-5 seconds for me to be able to slam on my brakes to come to a complete stop while still inching forward before I can fully stop. •How was your safety or the safety of others put at risk? I’ve almost ran into a mailbox, almost got rear ended and almost braked out onto a highway because the brakes locked up. My safety and the safety of other is major concern with the brake issue and not being able to stop, those few seconds make a difference. •Has the problem been reproduced or confirmed by a dealer or independent service center? I’ve had my car to the dealership 5 times. The second time one guy was able to duplicate the issue, so they fixed some part, but that didn’t solve my issue I had it back to them within a couple of days. The other times they have not been able to duplicate the issue. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? This last time I brought it an engineer was supposed to come and look at it but when the tech explained what is going on he says it supposed to do that. It is not supposed to what it is doing because it’s a major safety issue for me and others since I can’t break. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? When the issue arises there are no warning lamps or messages that come up on the dashboard or anywhere. Also, no code is thrown when the dealership hooks it up to the machine. Another thing when I’m driving down the road sometimes you can feel the brakes wanting to lock up for no reason at all. Before I get to any bump

Additional Notes:

•What component or system failed or malfunctioned, and is it available for inspection upon request? My brakes. When I’m driving slowly over any type on bump in the road, railroad track, pulling in a driveway, dirt roads, or gravel roads my brakes lock up the whole front of my car shakes and the vehicle almost jumps up and down and then it takes about 3-5 seconds for me to be able to slam on my brakes to come to a complete stop while still inching forward before I can fully stop. •How was your safety or the safety of others put at risk? I’ve almost ran into a mailbox, almost got rear ended and almost braked out onto a highway because the brakes locked up. My safety and the safety of other is major concern with the brake issue and not being able to stop, those few seconds make a difference. •Has the problem been reproduced or confirmed by a dealer or independent service center? I’ve had my car to the dealership 5 times. The second time one guy was able to duplicate the issue, so they fixed some part, but that didn’t solve my issue I had it back to them within a couple of days. The other times they have not been able to duplicate the issue. •Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? This last time I brought it an engineer was supposed to come and look at it but when the tech explained what is going on he says it supposed to do that. It is not supposed to what it is doing because it’s a major safety issue for me and others since I can’t break. •Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? When the issue arises there are no warning lamps or messages that come up on the dashboard or anywhere. Also, no code is thrown when the dealership hooks it up to the machine. Another thing when I’m driving down the road sometimes you can feel the brakes wanting to lock up for no reason at all. Before I get to any bump

Manufacturer: HYUNDAI
Mfg Campaign: 11663472
Notice Date: May 28, 2025
Recall Date: May 28, 2025
Hyundai Motor America
Campaign: 11662601 Other
May 22, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

Issues where the breaks are ineffective. Usually at slower speeds going over brick road, uneven surface. Told hyundai about first incident when they did oil change on December 27th (at which time it had occurred twice) and they stated no issues with breaks. Has happened now more often (averaging one time a month or more). Took my vehicle in again on May 20th, 2025, they said they couldn't replicate the issue so I went back to the dealership on May 21st, 2025 and did a ride with a tech where we got the issue to trigger multiple times. Dealership had not provided an update until a few minutes ago. They stated they called their tech service line and that "they could not advise them on a repair" - service manager said that's the first time he's heard that and the car is with his manager and who will be trying to call their local area rep. Said if they cannot advise on a repair, it may not be an approved under warranty repair.

Corrective Action:

Issues where the breaks are ineffective. Usually at slower speeds going over brick road, uneven surface. Told hyundai about first incident when they did oil change on December 27th (at which time it had occurred twice) and they stated no issues with breaks. Has happened now more often (averaging one time a month or more). Took my vehicle in again on May 20th, 2025, they said they couldn't replicate the issue so I went back to the dealership on May 21st, 2025 and did a ride with a tech where we got the issue to trigger multiple times. Dealership had not provided an update until a few minutes ago. They stated they called their tech service line and that "they could not advise them on a repair" - service manager said that's the first time he's heard that and the car is with his manager and who will be trying to call their local area rep. Said if they cannot advise on a repair, it may not be an approved under warranty repair.

Additional Notes:

Issues where the breaks are ineffective. Usually at slower speeds going over brick road, uneven surface. Told hyundai about first incident when they did oil change on December 27th (at which time it had occurred twice) and they stated no issues with breaks. Has happened now more often (averaging one time a month or more). Took my vehicle in again on May 20th, 2025, they said they couldn't replicate the issue so I went back to the dealership on May 21st, 2025 and did a ride with a tech where we got the issue to trigger multiple times. Dealership had not provided an update until a few minutes ago. They stated they called their tech service line and that "they could not advise them on a repair" - service manager said that's the first time he's heard that and the car is with his manager and who will be trying to call their local area rep. Said if they cannot advise on a repair, it may not be an approved under warranty repair.

Manufacturer: HYUNDAI
Mfg Campaign: 11662601
Notice Date: May 22, 2025
Recall Date: May 22, 2025
Hyundai Motor America
Campaign: 11662368 Other
May 21, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

The ABS system is over sensitive or not working properly. If I am applying minimal break pressure over any uneven surface such as a small crack in the road, bump, gravel or uneven surface the ABS will engage and cause the vehicle to lurch forward at least 5 feet. This has caused multiple near miss accidents. This is an accident waiting to happen.

Corrective Action:

The ABS system is over sensitive or not working properly. If I am applying minimal break pressure over any uneven surface such as a small crack in the road, bump, gravel or uneven surface the ABS will engage and cause the vehicle to lurch forward at least 5 feet. This has caused multiple near miss accidents. This is an accident waiting to happen.

Additional Notes:

The ABS system is over sensitive or not working properly. If I am applying minimal break pressure over any uneven surface such as a small crack in the road, bump, gravel or uneven surface the ABS will engage and cause the vehicle to lurch forward at least 5 feet. This has caused multiple near miss accidents. This is an accident waiting to happen.

Manufacturer: HYUNDAI
Mfg Campaign: 11662368
Notice Date: May 21, 2025
Recall Date: May 21, 2025
Hyundai Motor America
Campaign: 11662368 Other
May 21, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

The ABS system is over sensitive or not working properly. If I am applying minimal break pressure over any uneven surface such as a small crack in the road, bump, gravel or uneven surface the ABS will engage and cause the vehicle to lurch forward at least 5 feet. This has caused multiple near miss accidents. This is an accident waiting to happen.

Corrective Action:

The ABS system is over sensitive or not working properly. If I am applying minimal break pressure over any uneven surface such as a small crack in the road, bump, gravel or uneven surface the ABS will engage and cause the vehicle to lurch forward at least 5 feet. This has caused multiple near miss accidents. This is an accident waiting to happen.

Additional Notes:

The ABS system is over sensitive or not working properly. If I am applying minimal break pressure over any uneven surface such as a small crack in the road, bump, gravel or uneven surface the ABS will engage and cause the vehicle to lurch forward at least 5 feet. This has caused multiple near miss accidents. This is an accident waiting to happen.

Manufacturer: HYUNDAI
Mfg Campaign: 11662368
Notice Date: May 21, 2025
Recall Date: May 21, 2025
Hyundai Motor America
Campaign: 11662376 Other
May 21, 2025
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

Please reference tracking numbers 11655582 and 11659441. This is an update to those reports. On May 13 I spoke with Deb from Hyundai National Consumer Affairs. Here is what she communicated to me. 1) The headlights are designed this way. 2) She believes it is a standard design used by other companies as well. 3) This closes out my complaint with Hyundai. I have entered [XXX] as the incident date because that is the date I purchased the car. This is a serious safety concern that I believe NHTSA should investigate because they continue to make cars with this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Corrective Action:

Please reference tracking numbers 11655582 and 11659441. This is an update to those reports. On May 13 I spoke with Deb from Hyundai National Consumer Affairs. Here is what she communicated to me. 1) The headlights are designed this way. 2) She believes it is a standard design used by other companies as well. 3) This closes out my complaint with Hyundai. I have entered [XXX] as the incident date because that is the date I purchased the car. This is a serious safety concern that I believe NHTSA should investigate because they continue to make cars with this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Additional Notes:

Please reference tracking numbers 11655582 and 11659441. This is an update to those reports. On May 13 I spoke with Deb from Hyundai National Consumer Affairs. Here is what she communicated to me. 1) The headlights are designed this way. 2) She believes it is a standard design used by other companies as well. 3) This closes out my complaint with Hyundai. I have entered [XXX] as the incident date because that is the date I purchased the car. This is a serious safety concern that I believe NHTSA should investigate because they continue to make cars with this problem. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Manufacturer: HYUNDAI
Mfg Campaign: 11662376
Notice Date: May 21, 2025
Recall Date: May 21, 2025
Hyundai Motor America
Campaign: 11660139 Other
May 10, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

Car has had multiple issues with brakes where it shudders on brick roads. There have been two incidents on brick roads where the car won’t brake and has slid into oncoming traffic. Hyundai is aware of the issue but, has no fix for it. They say it is safe however, definitely not safe when sliding into oncoming traffic.

Corrective Action:

Car has had multiple issues with brakes where it shudders on brick roads. There have been two incidents on brick roads where the car won’t brake and has slid into oncoming traffic. Hyundai is aware of the issue but, has no fix for it. They say it is safe however, definitely not safe when sliding into oncoming traffic.

Additional Notes:

Car has had multiple issues with brakes where it shudders on brick roads. There have been two incidents on brick roads where the car won’t brake and has slid into oncoming traffic. Hyundai is aware of the issue but, has no fix for it. They say it is safe however, definitely not safe when sliding into oncoming traffic.

Manufacturer: HYUNDAI
Mfg Campaign: 11660139
Notice Date: May 10, 2025
Recall Date: May 10, 2025
Hyundai Motor America
Campaign: 11659441 Other
May 7, 2025
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

This is an update to my previous complaint 11655582. Hyundai replaced the left headlight assembly on 5-5-25. Email I sent to Hyundai this morning: "I drove the car Tuesday evening and noticed the same problem as before the left headlight replacement. Later, at nearly 10:00 PM, I took the car to a dark road with little traffic to get a better look and to take the attached pictures. The outside temperature was 35 degrees with a light drizzle. Here is what I did. 1.I covered the left headlight with the thickness of two towels so only the right headlight shined on the road. I immediately saw the triangular area where there was an absence of light. I walked toward the safety defect to get a good picture. The two dark lines on the left of the picture are the shadows cast by my legs. The leg shadows did not create or impact the safety defect in any way because the safety defect was there when I stood to the side of the car and behind the headlights. 2.I repeated the experiment with the right headlight covered so only the left headlight shined on the road. The result was the same – a dark triangular area where there should be light. 3.When both headlights shine, the two defects blend with one another and project a distracting and unsafe image to the driver. Here are the conclusions that I have drawn from this experiment. 1.There must be a defective component that is used in both the left and right headlights – perhaps a reflector or lens. Perhaps that component is also used in more models than just the Palisade. 2.Since both original headlights and the new replacement left headlight contained this safety defect, the manufacturing dates of the three items might have been weeks or months apart. This makes it unlikely that only my car received three random defects and more likely that this is a widespread problem. 3.The current stock of headlights could be defective and replacing the ones on my Palisade from that stock may not fix the problem."

Corrective Action:

This is an update to my previous complaint 11655582. Hyundai replaced the left headlight assembly on 5-5-25. Email I sent to Hyundai this morning: "I drove the car Tuesday evening and noticed the same problem as before the left headlight replacement. Later, at nearly 10:00 PM, I took the car to a dark road with little traffic to get a better look and to take the attached pictures. The outside temperature was 35 degrees with a light drizzle. Here is what I did. 1.I covered the left headlight with the thickness of two towels so only the right headlight shined on the road. I immediately saw the triangular area where there was an absence of light. I walked toward the safety defect to get a good picture. The two dark lines on the left of the picture are the shadows cast by my legs. The leg shadows did not create or impact the safety defect in any way because the safety defect was there when I stood to the side of the car and behind the headlights. 2.I repeated the experiment with the right headlight covered so only the left headlight shined on the road. The result was the same – a dark triangular area where there should be light. 3.When both headlights shine, the two defects blend with one another and project a distracting and unsafe image to the driver. Here are the conclusions that I have drawn from this experiment. 1.There must be a defective component that is used in both the left and right headlights – perhaps a reflector or lens. Perhaps that component is also used in more models than just the Palisade. 2.Since both original headlights and the new replacement left headlight contained this safety defect, the manufacturing dates of the three items might have been weeks or months apart. This makes it unlikely that only my car received three random defects and more likely that this is a widespread problem. 3.The current stock of headlights could be defective and replacing the ones on my Palisade from that stock may not fix the problem."

Additional Notes:

This is an update to my previous complaint 11655582. Hyundai replaced the left headlight assembly on 5-5-25. Email I sent to Hyundai this morning: "I drove the car Tuesday evening and noticed the same problem as before the left headlight replacement. Later, at nearly 10:00 PM, I took the car to a dark road with little traffic to get a better look and to take the attached pictures. The outside temperature was 35 degrees with a light drizzle. Here is what I did. 1.I covered the left headlight with the thickness of two towels so only the right headlight shined on the road. I immediately saw the triangular area where there was an absence of light. I walked toward the safety defect to get a good picture. The two dark lines on the left of the picture are the shadows cast by my legs. The leg shadows did not create or impact the safety defect in any way because the safety defect was there when I stood to the side of the car and behind the headlights. 2.I repeated the experiment with the right headlight covered so only the left headlight shined on the road. The result was the same – a dark triangular area where there should be light. 3.When both headlights shine, the two defects blend with one another and project a distracting and unsafe image to the driver. Here are the conclusions that I have drawn from this experiment. 1.There must be a defective component that is used in both the left and right headlights – perhaps a reflector or lens. Perhaps that component is also used in more models than just the Palisade. 2.Since both original headlights and the new replacement left headlight contained this safety defect, the manufacturing dates of the three items might have been weeks or months apart. This makes it unlikely that only my car received three random defects and more likely that this is a widespread problem. 3.The current stock of headlights could be defective and replacing the ones on my Palisade from that stock may not fix the problem."

Manufacturer: HYUNDAI
Mfg Campaign: 11659441
Notice Date: May 7, 2025
Recall Date: May 7, 2025
Hyundai Motor America
Campaign: 11659319 Other
May 6, 2025
Defect Description:

STEERING

Potential Consequences:

SUV pulls to the right in a unsafe manner, Dealership did a alignment but the SUV is still pulling to the right , I’ve been in twice and will back to the dealer after starting a claim to Hyunida Corporate as from my research it’s a common issue Hyunida is denying.

Corrective Action:

SUV pulls to the right in a unsafe manner, Dealership did a alignment but the SUV is still pulling to the right , I’ve been in twice and will back to the dealer after starting a claim to Hyunida Corporate as from my research it’s a common issue Hyunida is denying.

Additional Notes:

SUV pulls to the right in a unsafe manner, Dealership did a alignment but the SUV is still pulling to the right , I’ve been in twice and will back to the dealer after starting a claim to Hyunida Corporate as from my research it’s a common issue Hyunida is denying.

Manufacturer: HYUNDAI
Mfg Campaign: 11659319
Notice Date: May 6, 2025
Recall Date: May 6, 2025
Hyundai Motor America
Campaign: 11658063 Other
May 1, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

Coming to a stop sign, brakes would not engage, steering wheel shaking loudly. 1mm from rear ending the car stopped in front of me. The emergency brake came on right before I would have crashed. Prior to the brakes not engaging/wheel shaking no lights or warning signals from the car.

Corrective Action:

Coming to a stop sign, brakes would not engage, steering wheel shaking loudly. 1mm from rear ending the car stopped in front of me. The emergency brake came on right before I would have crashed. Prior to the brakes not engaging/wheel shaking no lights or warning signals from the car.

Additional Notes:

Coming to a stop sign, brakes would not engage, steering wheel shaking loudly. 1mm from rear ending the car stopped in front of me. The emergency brake came on right before I would have crashed. Prior to the brakes not engaging/wheel shaking no lights or warning signals from the car.

Manufacturer: HYUNDAI
Mfg Campaign: 11658063
Notice Date: May 1, 2025
Recall Date: May 1, 2025
Hyundai Motor America
Campaign: 11658063 Other
May 1, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

Coming to a stop sign, brakes would not engage, steering wheel shaking loudly. 1mm from rear ending the car stopped in front of me. The emergency brake came on right before I would have crashed. Prior to the brakes not engaging/wheel shaking no lights or warning signals from the car.

Corrective Action:

Coming to a stop sign, brakes would not engage, steering wheel shaking loudly. 1mm from rear ending the car stopped in front of me. The emergency brake came on right before I would have crashed. Prior to the brakes not engaging/wheel shaking no lights or warning signals from the car.

Additional Notes:

Coming to a stop sign, brakes would not engage, steering wheel shaking loudly. 1mm from rear ending the car stopped in front of me. The emergency brake came on right before I would have crashed. Prior to the brakes not engaging/wheel shaking no lights or warning signals from the car.

Manufacturer: HYUNDAI
Mfg Campaign: 11658063
Notice Date: May 1, 2025
Recall Date: May 1, 2025
Hyundai Motor America
Campaign: 11657283 Other
Apr 28, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

Over a bumpy street coming to a red light (stop) car stalled and failed to stop almost hitting another car. Car made a funny noise and brake petals needed alot of pressure to pust to floor

Corrective Action:

Over a bumpy street coming to a red light (stop) car stalled and failed to stop almost hitting another car. Car made a funny noise and brake petals needed alot of pressure to pust to floor

Additional Notes:

Over a bumpy street coming to a red light (stop) car stalled and failed to stop almost hitting another car. Car made a funny noise and brake petals needed alot of pressure to pust to floor

Manufacturer: HYUNDAI
Mfg Campaign: 11657283
Notice Date: Apr 28, 2025
Recall Date: Apr 28, 2025
Hyundai Motor America
Campaign: 11657075 Other
Apr 27, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

I was driving 15 miles an hour in a neighborhood and approached a stop sign. When I went to brake, the brakes vibrated, the steering wheel shook and I wasn’t stopping. I pushed down harder and eventually stopped just before entering the intersection. The roads were dry and smooth, no gravel, but it felt like I was sliding on gravel or ice. This has happened several times before in rough parking lots but I thought it was just a random fluke because of gravel or a bump in the road. No sensors or warning lights came on. It happened on a Sunday so we will contact the dealership tomorrow. We have an extended warranty.

Corrective Action:

I was driving 15 miles an hour in a neighborhood and approached a stop sign. When I went to brake, the brakes vibrated, the steering wheel shook and I wasn’t stopping. I pushed down harder and eventually stopped just before entering the intersection. The roads were dry and smooth, no gravel, but it felt like I was sliding on gravel or ice. This has happened several times before in rough parking lots but I thought it was just a random fluke because of gravel or a bump in the road. No sensors or warning lights came on. It happened on a Sunday so we will contact the dealership tomorrow. We have an extended warranty.

Additional Notes:

I was driving 15 miles an hour in a neighborhood and approached a stop sign. When I went to brake, the brakes vibrated, the steering wheel shook and I wasn’t stopping. I pushed down harder and eventually stopped just before entering the intersection. The roads were dry and smooth, no gravel, but it felt like I was sliding on gravel or ice. This has happened several times before in rough parking lots but I thought it was just a random fluke because of gravel or a bump in the road. No sensors or warning lights came on. It happened on a Sunday so we will contact the dealership tomorrow. We have an extended warranty.

Manufacturer: HYUNDAI
Mfg Campaign: 11657075
Notice Date: Apr 27, 2025
Recall Date: Apr 27, 2025
Hyundai Motor America
Campaign: 11656805 Other
Apr 25, 2025
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

Vehicle was not being driven. Windshield cracked from bottom about 12 inches, could only have been caused from being a stress fracture.

Corrective Action:

Vehicle was not being driven. Windshield cracked from bottom about 12 inches, could only have been caused from being a stress fracture.

Additional Notes:

Vehicle was not being driven. Windshield cracked from bottom about 12 inches, could only have been caused from being a stress fracture.

Manufacturer: HYUNDAI
Mfg Campaign: 11656805
Notice Date: Apr 25, 2025
Recall Date: Apr 25, 2025
Hyundai Motor America
Campaign: 11655950 Other
Apr 21, 2025
Defect Description:

VISIBILITY/WIPER

Potential Consequences:

Sunroof randomly shattered in closed position on highway. I have pictures that show the glass bowing outward toward the sky instead of bowing toward inside the car indicating a object did not hit my sunroof. I also have pictures and videos of the sunroof and moment leading to glass shattering also proving it was not caused by an object. It is a serious issue because my sunroof was closed and my family was in the car. It couldve caused serious injury to the eyes if the inside slide cover wasnt closed as well. Something has failed causing this and I dont wish serious injury on anyone. I will be seeing my dealer tomorrow 4/22/25 huntington hyundai in new york to further evaluate it. There was no prior warning or symptoms before the exploding sunroof.

Corrective Action:

Sunroof randomly shattered in closed position on highway. I have pictures that show the glass bowing outward toward the sky instead of bowing toward inside the car indicating a object did not hit my sunroof. I also have pictures and videos of the sunroof and moment leading to glass shattering also proving it was not caused by an object. It is a serious issue because my sunroof was closed and my family was in the car. It couldve caused serious injury to the eyes if the inside slide cover wasnt closed as well. Something has failed causing this and I dont wish serious injury on anyone. I will be seeing my dealer tomorrow 4/22/25 huntington hyundai in new york to further evaluate it. There was no prior warning or symptoms before the exploding sunroof.

Additional Notes:

Sunroof randomly shattered in closed position on highway. I have pictures that show the glass bowing outward toward the sky instead of bowing toward inside the car indicating a object did not hit my sunroof. I also have pictures and videos of the sunroof and moment leading to glass shattering also proving it was not caused by an object. It is a serious issue because my sunroof was closed and my family was in the car. It couldve caused serious injury to the eyes if the inside slide cover wasnt closed as well. Something has failed causing this and I dont wish serious injury on anyone. I will be seeing my dealer tomorrow 4/22/25 huntington hyundai in new york to further evaluate it. There was no prior warning or symptoms before the exploding sunroof.

Manufacturer: HYUNDAI
Mfg Campaign: 11655950
Notice Date: Apr 21, 2025
Recall Date: Apr 21, 2025
Hyundai Motor America
Campaign: 11655582 Other
Apr 19, 2025
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

There is a defect in the headlights. As you can see from the attached picture, the right side projects light further up the road than the left side. The left side has a large triangular black-out region which blocks my view of the next lane. I took the vehicle to Phil Long Hyundai in Colorado Springs Colorado for warranty repair. They refused to drive the car at night because that was outside of their normal business hours. They adjusted the headlights “as high as they could go” according to their invoice. All that did was move the defect further up the road.

Corrective Action:

There is a defect in the headlights. As you can see from the attached picture, the right side projects light further up the road than the left side. The left side has a large triangular black-out region which blocks my view of the next lane. I took the vehicle to Phil Long Hyundai in Colorado Springs Colorado for warranty repair. They refused to drive the car at night because that was outside of their normal business hours. They adjusted the headlights “as high as they could go” according to their invoice. All that did was move the defect further up the road.

Additional Notes:

There is a defect in the headlights. As you can see from the attached picture, the right side projects light further up the road than the left side. The left side has a large triangular black-out region which blocks my view of the next lane. I took the vehicle to Phil Long Hyundai in Colorado Springs Colorado for warranty repair. They refused to drive the car at night because that was outside of their normal business hours. They adjusted the headlights “as high as they could go” according to their invoice. All that did was move the defect further up the road.

Manufacturer: HYUNDAI
Mfg Campaign: 11655582
Notice Date: Apr 19, 2025
Recall Date: Apr 19, 2025
Hyundai Motor America
Campaign: 11655407 Other
Apr 18, 2025
Defect Description:

SERVICE BRAKES

Potential Consequences:

i have had multiple incidences over the past year where in stopped traffic, the car will suddenly slam on brakes as all cars start to pull off in traffic. I have almost been rear-ended by the car behind me with these sudden stops. Often when this happens I try again to pull forward and it will slam on breaks again and I have to quickly put it in park and then drive again to get it to let me begin to drive forward. There is nothing blocking my path forward. This usually in multi-lane traffic stops, so it appears that it is confused by the movement of cars in front of me and beside me. I did take it to the dealership and they could not replicate the issue since it is intermittent. They did not see any error codes that were logged either so couldn't help me with the issue. I also receive for long periods of time when driving more than one hour a message on the instrument panel that says "Forward Safety system limited. Radar blocked." This eliminates cruise control and forward safety systems linked to radar.

Corrective Action:

i have had multiple incidences over the past year where in stopped traffic, the car will suddenly slam on brakes as all cars start to pull off in traffic. I have almost been rear-ended by the car behind me with these sudden stops. Often when this happens I try again to pull forward and it will slam on breaks again and I have to quickly put it in park and then drive again to get it to let me begin to drive forward. There is nothing blocking my path forward. This usually in multi-lane traffic stops, so it appears that it is confused by the movement of cars in front of me and beside me. I did take it to the dealership and they could not replicate the issue since it is intermittent. They did not see any error codes that were logged either so couldn't help me with the issue. I also receive for long periods of time when driving more than one hour a message on the instrument panel that says "Forward Safety system limited. Radar blocked." This eliminates cruise control and forward safety systems linked to radar.

Additional Notes:

i have had multiple incidences over the past year where in stopped traffic, the car will suddenly slam on brakes as all cars start to pull off in traffic. I have almost been rear-ended by the car behind me with these sudden stops. Often when this happens I try again to pull forward and it will slam on breaks again and I have to quickly put it in park and then drive again to get it to let me begin to drive forward. There is nothing blocking my path forward. This usually in multi-lane traffic stops, so it appears that it is confused by the movement of cars in front of me and beside me. I did take it to the dealership and they could not replicate the issue since it is intermittent. They did not see any error codes that were logged either so couldn't help me with the issue. I also receive for long periods of time when driving more than one hour a message on the instrument panel that says "Forward Safety system limited. Radar blocked." This eliminates cruise control and forward safety systems linked to radar.

Manufacturer: HYUNDAI
Mfg Campaign: 11655407
Notice Date: Apr 18, 2025
Recall Date: Apr 18, 2025
Hyundai Motor America
Campaign: 11655407 Other
Apr 18, 2025
Defect Description:

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Potential Consequences:

i have had multiple incidences over the past year where in stopped traffic, the car will suddenly slam on brakes as all cars start to pull off in traffic. I have almost been rear-ended by the car behind me with these sudden stops. Often when this happens I try again to pull forward and it will slam on breaks again and I have to quickly put it in park and then drive again to get it to let me begin to drive forward. There is nothing blocking my path forward. This usually in multi-lane traffic stops, so it appears that it is confused by the movement of cars in front of me and beside me. I did take it to the dealership and they could not replicate the issue since it is intermittent. They did not see any error codes that were logged either so couldn't help me with the issue. I also receive for long periods of time when driving more than one hour a message on the instrument panel that says "Forward Safety system limited. Radar blocked." This eliminates cruise control and forward safety systems linked to radar.

Corrective Action:

i have had multiple incidences over the past year where in stopped traffic, the car will suddenly slam on brakes as all cars start to pull off in traffic. I have almost been rear-ended by the car behind me with these sudden stops. Often when this happens I try again to pull forward and it will slam on breaks again and I have to quickly put it in park and then drive again to get it to let me begin to drive forward. There is nothing blocking my path forward. This usually in multi-lane traffic stops, so it appears that it is confused by the movement of cars in front of me and beside me. I did take it to the dealership and they could not replicate the issue since it is intermittent. They did not see any error codes that were logged either so couldn't help me with the issue. I also receive for long periods of time when driving more than one hour a message on the instrument panel that says "Forward Safety system limited. Radar blocked." This eliminates cruise control and forward safety systems linked to radar.

Additional Notes:

i have had multiple incidences over the past year where in stopped traffic, the car will suddenly slam on brakes as all cars start to pull off in traffic. I have almost been rear-ended by the car behind me with these sudden stops. Often when this happens I try again to pull forward and it will slam on breaks again and I have to quickly put it in park and then drive again to get it to let me begin to drive forward. There is nothing blocking my path forward. This usually in multi-lane traffic stops, so it appears that it is confused by the movement of cars in front of me and beside me. I did take it to the dealership and they could not replicate the issue since it is intermittent. They did not see any error codes that were logged either so couldn't help me with the issue. I also receive for long periods of time when driving more than one hour a message on the instrument panel that says "Forward Safety system limited. Radar blocked." This eliminates cruise control and forward safety systems linked to radar.

Manufacturer: HYUNDAI
Mfg Campaign: 11655407
Notice Date: Apr 18, 2025
Recall Date: Apr 18, 2025

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