Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 246
Recall Date: Jul 27, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2023 Palisade vehicles. The brake booster diaphragm may become misaligned and cause an internal vacuum leak, which can result in a loss of power brake assist.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 245
Recall Date: Jun 8, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 243
Recall Date: Mar 17, 2023
Consumer Complaints
371 ComplaintsHyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Palisade's Windshield cracked without any incidents, SUV was parked in the garage and today morning 03/21/2024 it had a 15-20 inch crack on the bottom of the windshield.
Corrective Action:
Palisade's Windshield cracked without any incidents, SUV was parked in the garage and today morning 03/21/2024 it had a 15-20 inch crack on the bottom of the windshield.
Additional Notes:
Palisade's Windshield cracked without any incidents, SUV was parked in the garage and today morning 03/21/2024 it had a 15-20 inch crack on the bottom of the windshield.
Mfg Campaign: 11578731
Recall Date: Mar 21, 2024
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
Air bag light will intermittently turn on in the digital cluster while driving.
Corrective Action:
Air bag light will intermittently turn on in the digital cluster while driving.
Additional Notes:
Air bag light will intermittently turn on in the digital cluster while driving.
Mfg Campaign: 11577724
Recall Date: Mar 16, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Air bag light will intermittently turn on in the digital cluster while driving.
Corrective Action:
Air bag light will intermittently turn on in the digital cluster while driving.
Additional Notes:
Air bag light will intermittently turn on in the digital cluster while driving.
Mfg Campaign: 11577724
Recall Date: Mar 16, 2024
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Rear passenger windows are hazy.
Corrective Action:
Rear passenger windows are hazy.
Additional Notes:
Rear passenger windows are hazy.
Mfg Campaign: 11577725
Recall Date: Mar 16, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I received a recall almost a year ago. Immediately contacted a Hyundai dealership who kept me on hold for an hour and said they couldn’t fix it or don’t know when someone would be able to. They got my number down and were supposed to call me and never did. I then took my car to the Hyundai dealership in Killeen to get the recall fixed and they said they didn’t have the part and couldn’t help me at this time. No one from either dealership has still contacted me!!
Corrective Action:
I received a recall almost a year ago. Immediately contacted a Hyundai dealership who kept me on hold for an hour and said they couldn’t fix it or don’t know when someone would be able to. They got my number down and were supposed to call me and never did. I then took my car to the Hyundai dealership in Killeen to get the recall fixed and they said they didn’t have the part and couldn’t help me at this time. No one from either dealership has still contacted me!!
Additional Notes:
I received a recall almost a year ago. Immediately contacted a Hyundai dealership who kept me on hold for an hour and said they couldn’t fix it or don’t know when someone would be able to. They got my number down and were supposed to call me and never did. I then took my car to the Hyundai dealership in Killeen to get the recall fixed and they said they didn’t have the part and couldn’t help me at this time. No one from either dealership has still contacted me!!
Mfg Campaign: 11577487
Recall Date: Mar 14, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
When traveling at a modest rate of speed, if I apply the brakes going over any slightly uneven terrain the ABS triggers randomly and makes braking really difficult. It takes longer to stop and much harder pressure. I have reported this issue to the dealer but per usual they "cannot duplicate ", however it happens very often and my dash cam has caught it.
Corrective Action:
When traveling at a modest rate of speed, if I apply the brakes going over any slightly uneven terrain the ABS triggers randomly and makes braking really difficult. It takes longer to stop and much harder pressure. I have reported this issue to the dealer but per usual they "cannot duplicate ", however it happens very often and my dash cam has caught it.
Additional Notes:
When traveling at a modest rate of speed, if I apply the brakes going over any slightly uneven terrain the ABS triggers randomly and makes braking really difficult. It takes longer to stop and much harder pressure. I have reported this issue to the dealer but per usual they "cannot duplicate ", however it happens very often and my dash cam has caught it.
Mfg Campaign: 11573986
Recall Date: Feb 26, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Potential Consequences:
When traveling at a modest rate of speed, if I apply the brakes going over any slightly uneven terrain the ABS triggers randomly and makes braking really difficult. It takes longer to stop and much harder pressure. I have reported this issue to the dealer but per usual they "cannot duplicate ", however it happens very often and my dash cam has caught it.
Corrective Action:
When traveling at a modest rate of speed, if I apply the brakes going over any slightly uneven terrain the ABS triggers randomly and makes braking really difficult. It takes longer to stop and much harder pressure. I have reported this issue to the dealer but per usual they "cannot duplicate ", however it happens very often and my dash cam has caught it.
Additional Notes:
When traveling at a modest rate of speed, if I apply the brakes going over any slightly uneven terrain the ABS triggers randomly and makes braking really difficult. It takes longer to stop and much harder pressure. I have reported this issue to the dealer but per usual they "cannot duplicate ", however it happens very often and my dash cam has caught it.
Mfg Campaign: 11573986
Recall Date: Feb 26, 2024
Hyundai Motor America
Defect Description:
WHEELS
Potential Consequences:
The TPMS does not alert at the required safety standard of 25% or the recommended PSI. The recommended PSI for the 2023 Palisade is 35. 25% drop would be 26.25. Even driving on 26PSI can be potentially deadly depending on how worn your tires are. I have found my tires at 27-28 PSI at least 3 times since purchasing the vehicle with no alert. The dealership tested what PSI sets off the TPMS warning light to make sure it does trigger a warning, and it was 25 PSI. They said they tested a few other palisades they had on lot currently and all were triggered at 25 PSI. This is unacceptable! Driving a heavier SUV, they should be required to trigger a warning at 5 PSI dip to avoid excessive low-pressure tire wear and dangerous driving conditions. These are family vehicles carrying children.
Corrective Action:
The TPMS does not alert at the required safety standard of 25% or the recommended PSI. The recommended PSI for the 2023 Palisade is 35. 25% drop would be 26.25. Even driving on 26PSI can be potentially deadly depending on how worn your tires are. I have found my tires at 27-28 PSI at least 3 times since purchasing the vehicle with no alert. The dealership tested what PSI sets off the TPMS warning light to make sure it does trigger a warning, and it was 25 PSI. They said they tested a few other palisades they had on lot currently and all were triggered at 25 PSI. This is unacceptable! Driving a heavier SUV, they should be required to trigger a warning at 5 PSI dip to avoid excessive low-pressure tire wear and dangerous driving conditions. These are family vehicles carrying children.
Additional Notes:
The TPMS does not alert at the required safety standard of 25% or the recommended PSI. The recommended PSI for the 2023 Palisade is 35. 25% drop would be 26.25. Even driving on 26PSI can be potentially deadly depending on how worn your tires are. I have found my tires at 27-28 PSI at least 3 times since purchasing the vehicle with no alert. The dealership tested what PSI sets off the TPMS warning light to make sure it does trigger a warning, and it was 25 PSI. They said they tested a few other palisades they had on lot currently and all were triggered at 25 PSI. This is unacceptable! Driving a heavier SUV, they should be required to trigger a warning at 5 PSI dip to avoid excessive low-pressure tire wear and dangerous driving conditions. These are family vehicles carrying children.
Mfg Campaign: 11572990
Recall Date: Feb 20, 2024
Hyundai Motor America
Defect Description:
SEATS
Potential Consequences:
2023 Hyundai Palisade Calligraphy is on it's 2nd trip into the shop to fix the driver-side righthand upright bolster. It fails to inflate properly both with manual adjustment and after 80mph as it's designed to do.
Corrective Action:
2023 Hyundai Palisade Calligraphy is on it's 2nd trip into the shop to fix the driver-side righthand upright bolster. It fails to inflate properly both with manual adjustment and after 80mph as it's designed to do.
Additional Notes:
2023 Hyundai Palisade Calligraphy is on it's 2nd trip into the shop to fix the driver-side righthand upright bolster. It fails to inflate properly both with manual adjustment and after 80mph as it's designed to do.
Mfg Campaign: 11572349
Recall Date: Feb 16, 2024
Hyundai Motor America
Defect Description:
WHEELS
Potential Consequences:
Since brand new the TPMS has not alerted to low tire pressure. 3 times I have caught the tires at 27.5PSI without a warning light. Between that and a suspension problem that causes the car to pull to the right even after 2 all-wheel alignments, my tires have around 6-8/32 tread left after 11,000 miles and 1.5 years.
Corrective Action:
Since brand new the TPMS has not alerted to low tire pressure. 3 times I have caught the tires at 27.5PSI without a warning light. Between that and a suspension problem that causes the car to pull to the right even after 2 all-wheel alignments, my tires have around 6-8/32 tread left after 11,000 miles and 1.5 years.
Additional Notes:
Since brand new the TPMS has not alerted to low tire pressure. 3 times I have caught the tires at 27.5PSI without a warning light. Between that and a suspension problem that causes the car to pull to the right even after 2 all-wheel alignments, my tires have around 6-8/32 tread left after 11,000 miles and 1.5 years.
Mfg Campaign: 11572356
Recall Date: Feb 16, 2024
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
This past weekend my family and I were driving in wet snowy weather in Colorado. We had the wipers set to the "Auto" position and everything seemed to be working. While driving I stepped on the brake and snow from the top of the vehicle slid down onto the windshield. All of a sudden the wipers stopped working. They were stuck halfway on the windshield. I tried to turn them off and on but nothing worked. Luckily I was able to safely pull off the side of the road. I cleared the snow from the windshield and then the wipers worked again. About an hour later I was driving on the freeway in snowy weather and the same thing happened again. The wipers suddenly stopped working. However, this time I was in heavy traffic and there was no safe place to pull off the interstate. I was able to look through a small area on top of the windshield and drove about another mile and half before I could find an exit to pull over. I cleaned the snow from the windshield but the wipers still did not work. I then opened the hood of the vehicle and continued to clear snow from below the windshield wiper arms. Finally the wipers began to work again. This is a HUGE safety issue. I could have easily been in an accident because of not being able to see forward. And if I were to stop suddenly, someone could have easily ran into the rear of our vehicle. The next business day I contacted my local dealership and informed him of the incident. I also informed him that there was a previous recall on the windshield wiper arm on this vehicle that I had replaced in July 2023. He indicated that the recall had nothing to do with the wipers not working in snowy weather and that I was welcome to bring the vehicle in to have the wipers inspected. I did that that same day. They inspected the wipers and informed me that the bolts holding the wiper arms were tight and that the wipers were working normally. There was no warning lights or other symptoms prior to this incident.
Corrective Action:
This past weekend my family and I were driving in wet snowy weather in Colorado. We had the wipers set to the "Auto" position and everything seemed to be working. While driving I stepped on the brake and snow from the top of the vehicle slid down onto the windshield. All of a sudden the wipers stopped working. They were stuck halfway on the windshield. I tried to turn them off and on but nothing worked. Luckily I was able to safely pull off the side of the road. I cleared the snow from the windshield and then the wipers worked again. About an hour later I was driving on the freeway in snowy weather and the same thing happened again. The wipers suddenly stopped working. However, this time I was in heavy traffic and there was no safe place to pull off the interstate. I was able to look through a small area on top of the windshield and drove about another mile and half before I could find an exit to pull over. I cleaned the snow from the windshield but the wipers still did not work. I then opened the hood of the vehicle and continued to clear snow from below the windshield wiper arms. Finally the wipers began to work again. This is a HUGE safety issue. I could have easily been in an accident because of not being able to see forward. And if I were to stop suddenly, someone could have easily ran into the rear of our vehicle. The next business day I contacted my local dealership and informed him of the incident. I also informed him that there was a previous recall on the windshield wiper arm on this vehicle that I had replaced in July 2023. He indicated that the recall had nothing to do with the wipers not working in snowy weather and that I was welcome to bring the vehicle in to have the wipers inspected. I did that that same day. They inspected the wipers and informed me that the bolts holding the wiper arms were tight and that the wipers were working normally. There was no warning lights or other symptoms prior to this incident.
Additional Notes:
This past weekend my family and I were driving in wet snowy weather in Colorado. We had the wipers set to the "Auto" position and everything seemed to be working. While driving I stepped on the brake and snow from the top of the vehicle slid down onto the windshield. All of a sudden the wipers stopped working. They were stuck halfway on the windshield. I tried to turn them off and on but nothing worked. Luckily I was able to safely pull off the side of the road. I cleared the snow from the windshield and then the wipers worked again. About an hour later I was driving on the freeway in snowy weather and the same thing happened again. The wipers suddenly stopped working. However, this time I was in heavy traffic and there was no safe place to pull off the interstate. I was able to look through a small area on top of the windshield and drove about another mile and half before I could find an exit to pull over. I cleaned the snow from the windshield but the wipers still did not work. I then opened the hood of the vehicle and continued to clear snow from below the windshield wiper arms. Finally the wipers began to work again. This is a HUGE safety issue. I could have easily been in an accident because of not being able to see forward. And if I were to stop suddenly, someone could have easily ran into the rear of our vehicle. The next business day I contacted my local dealership and informed him of the incident. I also informed him that there was a previous recall on the windshield wiper arm on this vehicle that I had replaced in July 2023. He indicated that the recall had nothing to do with the wipers not working in snowy weather and that I was welcome to bring the vehicle in to have the wipers inspected. I did that that same day. They inspected the wipers and informed me that the bolts holding the wiper arms were tight and that the wipers were working normally. There was no warning lights or other symptoms prior to this incident.
Mfg Campaign: 11570250
Recall Date: Feb 6, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have bought this 2023 hyundai palisade and the blue link button and the SOS EMERGENCY BUTTO do not work at all and I cannot get connected with the SOS emergency services in case of a crash or a medical emergency and that is a huge safety issue . I contacted hyundai blue link and hyundai customer service and it’s been 45 days with NO resolution yet and they don know how to fix this issue and cannot fix this issue . I want hyundai to open a recall on the blue link button and the sos button to fix it and repair this defect . Also I am enrolled in blue link till 1/26/2026 but t shows on the screen in my car that the blue link has expired on 12/31/2023 and that is wrong
Corrective Action:
I have bought this 2023 hyundai palisade and the blue link button and the SOS EMERGENCY BUTTO do not work at all and I cannot get connected with the SOS emergency services in case of a crash or a medical emergency and that is a huge safety issue . I contacted hyundai blue link and hyundai customer service and it’s been 45 days with NO resolution yet and they don know how to fix this issue and cannot fix this issue . I want hyundai to open a recall on the blue link button and the sos button to fix it and repair this defect . Also I am enrolled in blue link till 1/26/2026 but t shows on the screen in my car that the blue link has expired on 12/31/2023 and that is wrong
Additional Notes:
I have bought this 2023 hyundai palisade and the blue link button and the SOS EMERGENCY BUTTO do not work at all and I cannot get connected with the SOS emergency services in case of a crash or a medical emergency and that is a huge safety issue . I contacted hyundai blue link and hyundai customer service and it’s been 45 days with NO resolution yet and they don know how to fix this issue and cannot fix this issue . I want hyundai to open a recall on the blue link button and the sos button to fix it and repair this defect . Also I am enrolled in blue link till 1/26/2026 but t shows on the screen in my car that the blue link has expired on 12/31/2023 and that is wrong
Mfg Campaign: 11569751
Recall Date: Feb 4, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I have bought this 2023 hyundai palisade and the blue link button and the SOS EMERGENCY BUTTO do not work at all and I cannot get connected with the SOS emergency services in case of a crash or a medical emergency and that is a huge safety issue . I contacted hyundai blue link and hyundai customer service and it’s been 45 days with NO resolution yet and they don know how to fix this issue and cannot fix this issue . I want hyundai to open a recall on the blue link button and the sos button to fix it and repair this defect . Also I am enrolled in blue link till 1/26/2026 but t shows on the screen in my car that the blue link has expired on 12/31/2023 and that is wrong
Corrective Action:
I have bought this 2023 hyundai palisade and the blue link button and the SOS EMERGENCY BUTTO do not work at all and I cannot get connected with the SOS emergency services in case of a crash or a medical emergency and that is a huge safety issue . I contacted hyundai blue link and hyundai customer service and it’s been 45 days with NO resolution yet and they don know how to fix this issue and cannot fix this issue . I want hyundai to open a recall on the blue link button and the sos button to fix it and repair this defect . Also I am enrolled in blue link till 1/26/2026 but t shows on the screen in my car that the blue link has expired on 12/31/2023 and that is wrong
Additional Notes:
I have bought this 2023 hyundai palisade and the blue link button and the SOS EMERGENCY BUTTO do not work at all and I cannot get connected with the SOS emergency services in case of a crash or a medical emergency and that is a huge safety issue . I contacted hyundai blue link and hyundai customer service and it’s been 45 days with NO resolution yet and they don know how to fix this issue and cannot fix this issue . I want hyundai to open a recall on the blue link button and the sos button to fix it and repair this defect . Also I am enrolled in blue link till 1/26/2026 but t shows on the screen in my car that the blue link has expired on 12/31/2023 and that is wrong
Mfg Campaign: 11569751
Recall Date: Feb 4, 2024
Hyundai Motor America
Defect Description:
LANE DEPARTURE: WARNING
Potential Consequences:
I have bought this 2023 hyundai palisade and the blue link button and the SOS EMERGENCY BUTTO do not work at all and I cannot get connected with the SOS emergency services in case of a crash or a medical emergency and that is a huge safety issue . I contacted hyundai blue link and hyundai customer service and it’s been 45 days with NO resolution yet and they don know how to fix this issue and cannot fix this issue . I want hyundai to open a recall on the blue link button and the sos button to fix it and repair this defect . Also I am enrolled in blue link till 1/26/2026 but t shows on the screen in my car that the blue link has expired on 12/31/2023 and that is wrong
Corrective Action:
I have bought this 2023 hyundai palisade and the blue link button and the SOS EMERGENCY BUTTO do not work at all and I cannot get connected with the SOS emergency services in case of a crash or a medical emergency and that is a huge safety issue . I contacted hyundai blue link and hyundai customer service and it’s been 45 days with NO resolution yet and they don know how to fix this issue and cannot fix this issue . I want hyundai to open a recall on the blue link button and the sos button to fix it and repair this defect . Also I am enrolled in blue link till 1/26/2026 but t shows on the screen in my car that the blue link has expired on 12/31/2023 and that is wrong
Additional Notes:
I have bought this 2023 hyundai palisade and the blue link button and the SOS EMERGENCY BUTTO do not work at all and I cannot get connected with the SOS emergency services in case of a crash or a medical emergency and that is a huge safety issue . I contacted hyundai blue link and hyundai customer service and it’s been 45 days with NO resolution yet and they don know how to fix this issue and cannot fix this issue . I want hyundai to open a recall on the blue link button and the sos button to fix it and repair this defect . Also I am enrolled in blue link till 1/26/2026 but t shows on the screen in my car that the blue link has expired on 12/31/2023 and that is wrong
Mfg Campaign: 11569751
Recall Date: Feb 4, 2024
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
The contact owns a 2023 Hyundai Palisade. The contact stated that while depressing the brake pedal, the vehicle continued to surge forward. The contact stated that the failure had occurred on several occasions while at a stop light. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 16,000.
Corrective Action:
The contact owns a 2023 Hyundai Palisade. The contact stated that while depressing the brake pedal, the vehicle continued to surge forward. The contact stated that the failure had occurred on several occasions while at a stop light. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 16,000.
Additional Notes:
The contact owns a 2023 Hyundai Palisade. The contact stated that while depressing the brake pedal, the vehicle continued to surge forward. The contact stated that the failure had occurred on several occasions while at a stop light. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 16,000.
Mfg Campaign: 11569435
Recall Date: Feb 2, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The contact owns a 2023 Hyundai Palisade. The contact stated that while depressing the brake pedal, the vehicle continued to surge forward. The contact stated that the failure had occurred on several occasions while at a stop light. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 16,000.
Corrective Action:
The contact owns a 2023 Hyundai Palisade. The contact stated that while depressing the brake pedal, the vehicle continued to surge forward. The contact stated that the failure had occurred on several occasions while at a stop light. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 16,000.
Additional Notes:
The contact owns a 2023 Hyundai Palisade. The contact stated that while depressing the brake pedal, the vehicle continued to surge forward. The contact stated that the failure had occurred on several occasions while at a stop light. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The failure mileage was 16,000.
Mfg Campaign: 11569435
Recall Date: Feb 2, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
At approximately 645 this morning my vehicle began hesitating and jerking as I pulled away from a stoplight. Approaching cars from behind nearly impaled me as my vehicle went from 10 mph to 20mh, then quickly decelerated to 10mph without engaging the brake. I turned my hazard lights on and slowly pulled into the closest neighborhood. There, I parked the vehicle, turned off the engine, and restarted the vehicle. The vehicle’s engine sputtered upon restart, the check, engine light came on and a notification (pictured) appeared on the infotainment screen. At 7 AM I called my closest Hyundai dealership to schedule an appointment to address the notification for the check engine, the open recall and routine maintenance. The dealer stated the issue might be the transmission. The powertrain warranty does not cover rental, however they will issue partial reimbursement after rental period. Also, directed to call regarding the warranty while at dealer on Tuesday.
Corrective Action:
At approximately 645 this morning my vehicle began hesitating and jerking as I pulled away from a stoplight. Approaching cars from behind nearly impaled me as my vehicle went from 10 mph to 20mh, then quickly decelerated to 10mph without engaging the brake. I turned my hazard lights on and slowly pulled into the closest neighborhood. There, I parked the vehicle, turned off the engine, and restarted the vehicle. The vehicle’s engine sputtered upon restart, the check, engine light came on and a notification (pictured) appeared on the infotainment screen. At 7 AM I called my closest Hyundai dealership to schedule an appointment to address the notification for the check engine, the open recall and routine maintenance. The dealer stated the issue might be the transmission. The powertrain warranty does not cover rental, however they will issue partial reimbursement after rental period. Also, directed to call regarding the warranty while at dealer on Tuesday.
Additional Notes:
At approximately 645 this morning my vehicle began hesitating and jerking as I pulled away from a stoplight. Approaching cars from behind nearly impaled me as my vehicle went from 10 mph to 20mh, then quickly decelerated to 10mph without engaging the brake. I turned my hazard lights on and slowly pulled into the closest neighborhood. There, I parked the vehicle, turned off the engine, and restarted the vehicle. The vehicle’s engine sputtered upon restart, the check, engine light came on and a notification (pictured) appeared on the infotainment screen. At 7 AM I called my closest Hyundai dealership to schedule an appointment to address the notification for the check engine, the open recall and routine maintenance. The dealer stated the issue might be the transmission. The powertrain warranty does not cover rental, however they will issue partial reimbursement after rental period. Also, directed to call regarding the warranty while at dealer on Tuesday.
Mfg Campaign: 11569226
Recall Date: Feb 1, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The second all glass sunroof combusted in the center while driving. It sounded like a tire blowing out, really loud burst. No warning. I had the front window closed but the shade slide open. The second shade slide was closed, thankfully, otherwise it would have shattered glass everywhere inside the car.
Corrective Action:
The second all glass sunroof combusted in the center while driving. It sounded like a tire blowing out, really loud burst. No warning. I had the front window closed but the shade slide open. The second shade slide was closed, thankfully, otherwise it would have shattered glass everywhere inside the car.
Additional Notes:
The second all glass sunroof combusted in the center while driving. It sounded like a tire blowing out, really loud burst. No warning. I had the front window closed but the shade slide open. The second shade slide was closed, thankfully, otherwise it would have shattered glass everywhere inside the car.
Mfg Campaign: 11569316
Recall Date: Feb 1, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I bought a 2023 hyundai palisade calligraphy and I found out the seat controls do not work and the air condition doesn’t work but they were fixed but the most important thing is the BLUE LINK BUTTON WHERE THE REAR VIEW MIRROR IS inside the car that I need in case of an emergency doesn’t work at all and doesn’t connect to hyundai blue link . I called hyundai manufacturer and I called hyundai blue link several times and their stupid engineers couldn’t fix the problem and I went to the dealership and their service dept and they couldn’t fix the issue . This is a brand new car that the blue link inside it doesn’t work at all and I paid for 3 years service .i push the blue link butto then it connects then it ends with no ring tone and no one on the other side . It keeps disconnecting and fails to connect me to blue link . This is a major defect in the hyundai palisade calligraphy and needs to be addressed seriously and professionally by hyundai and get it fixed immediately. I am attaching photos and videos and on my car screen it shown that blue link ended on 12/31/2023 but that is wrong because I have blue link until 1/26/2026 three more years but my car screen has it as expired on 12/31/2023 and that is wrong
Corrective Action:
I bought a 2023 hyundai palisade calligraphy and I found out the seat controls do not work and the air condition doesn’t work but they were fixed but the most important thing is the BLUE LINK BUTTON WHERE THE REAR VIEW MIRROR IS inside the car that I need in case of an emergency doesn’t work at all and doesn’t connect to hyundai blue link . I called hyundai manufacturer and I called hyundai blue link several times and their stupid engineers couldn’t fix the problem and I went to the dealership and their service dept and they couldn’t fix the issue . This is a brand new car that the blue link inside it doesn’t work at all and I paid for 3 years service .i push the blue link butto then it connects then it ends with no ring tone and no one on the other side . It keeps disconnecting and fails to connect me to blue link . This is a major defect in the hyundai palisade calligraphy and needs to be addressed seriously and professionally by hyundai and get it fixed immediately. I am attaching photos and videos and on my car screen it shown that blue link ended on 12/31/2023 but that is wrong because I have blue link until 1/26/2026 three more years but my car screen has it as expired on 12/31/2023 and that is wrong
Additional Notes:
I bought a 2023 hyundai palisade calligraphy and I found out the seat controls do not work and the air condition doesn’t work but they were fixed but the most important thing is the BLUE LINK BUTTON WHERE THE REAR VIEW MIRROR IS inside the car that I need in case of an emergency doesn’t work at all and doesn’t connect to hyundai blue link . I called hyundai manufacturer and I called hyundai blue link several times and their stupid engineers couldn’t fix the problem and I went to the dealership and their service dept and they couldn’t fix the issue . This is a brand new car that the blue link inside it doesn’t work at all and I paid for 3 years service .i push the blue link butto then it connects then it ends with no ring tone and no one on the other side . It keeps disconnecting and fails to connect me to blue link . This is a major defect in the hyundai palisade calligraphy and needs to be addressed seriously and professionally by hyundai and get it fixed immediately. I am attaching photos and videos and on my car screen it shown that blue link ended on 12/31/2023 but that is wrong because I have blue link until 1/26/2026 three more years but my car screen has it as expired on 12/31/2023 and that is wrong
Mfg Campaign: 11569352
Recall Date: Feb 1, 2024
Hyundai Motor America
Defect Description:
SEATS
Potential Consequences:
I bought a 2023 hyundai palisade calligraphy and I found out the seat controls do not work and the air condition doesn’t work but they were fixed but the most important thing is the BLUE LINK BUTTON WHERE THE REAR VIEW MIRROR IS inside the car that I need in case of an emergency doesn’t work at all and doesn’t connect to hyundai blue link . I called hyundai manufacturer and I called hyundai blue link several times and their stupid engineers couldn’t fix the problem and I went to the dealership and their service dept and they couldn’t fix the issue . This is a brand new car that the blue link inside it doesn’t work at all and I paid for 3 years service .i push the blue link butto then it connects then it ends with no ring tone and no one on the other side . It keeps disconnecting and fails to connect me to blue link . This is a major defect in the hyundai palisade calligraphy and needs to be addressed seriously and professionally by hyundai and get it fixed immediately. I am attaching photos and videos and on my car screen it shown that blue link ended on 12/31/2023 but that is wrong because I have blue link until 1/26/2026 three more years but my car screen has it as expired on 12/31/2023 and that is wrong
Corrective Action:
I bought a 2023 hyundai palisade calligraphy and I found out the seat controls do not work and the air condition doesn’t work but they were fixed but the most important thing is the BLUE LINK BUTTON WHERE THE REAR VIEW MIRROR IS inside the car that I need in case of an emergency doesn’t work at all and doesn’t connect to hyundai blue link . I called hyundai manufacturer and I called hyundai blue link several times and their stupid engineers couldn’t fix the problem and I went to the dealership and their service dept and they couldn’t fix the issue . This is a brand new car that the blue link inside it doesn’t work at all and I paid for 3 years service .i push the blue link butto then it connects then it ends with no ring tone and no one on the other side . It keeps disconnecting and fails to connect me to blue link . This is a major defect in the hyundai palisade calligraphy and needs to be addressed seriously and professionally by hyundai and get it fixed immediately. I am attaching photos and videos and on my car screen it shown that blue link ended on 12/31/2023 but that is wrong because I have blue link until 1/26/2026 three more years but my car screen has it as expired on 12/31/2023 and that is wrong
Additional Notes:
I bought a 2023 hyundai palisade calligraphy and I found out the seat controls do not work and the air condition doesn’t work but they were fixed but the most important thing is the BLUE LINK BUTTON WHERE THE REAR VIEW MIRROR IS inside the car that I need in case of an emergency doesn’t work at all and doesn’t connect to hyundai blue link . I called hyundai manufacturer and I called hyundai blue link several times and their stupid engineers couldn’t fix the problem and I went to the dealership and their service dept and they couldn’t fix the issue . This is a brand new car that the blue link inside it doesn’t work at all and I paid for 3 years service .i push the blue link butto then it connects then it ends with no ring tone and no one on the other side . It keeps disconnecting and fails to connect me to blue link . This is a major defect in the hyundai palisade calligraphy and needs to be addressed seriously and professionally by hyundai and get it fixed immediately. I am attaching photos and videos and on my car screen it shown that blue link ended on 12/31/2023 but that is wrong because I have blue link until 1/26/2026 three more years but my car screen has it as expired on 12/31/2023 and that is wrong
Mfg Campaign: 11569352
Recall Date: Feb 1, 2024
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury