Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 243
Recall Date: Mar 17, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 235
Recall Date: Aug 18, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2022 Palisade vehicles. The instrument cluster assembly may have been manufactured with excessive adhesive, which can disable the instrument cluster display screen.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 230
Recall Date: May 18, 2022
Consumer Complaints
261 ComplaintsHyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
Random clicking noise coming from the doors and a relay clicking noise coming from under the glove box followed by a Child Safety Lock Failure error message on the instrument cluster. This results in the doors being able to be opened while the vehicle is in drive
Corrective Action:
Random clicking noise coming from the doors and a relay clicking noise coming from under the glove box followed by a Child Safety Lock Failure error message on the instrument cluster. This results in the doors being able to be opened while the vehicle is in drive
Additional Notes:
Random clicking noise coming from the doors and a relay clicking noise coming from under the glove box followed by a Child Safety Lock Failure error message on the instrument cluster. This results in the doors being able to be opened while the vehicle is in drive
Mfg Campaign: 11612039
Recall Date: Sep 1, 2024
Hyundai Motor America
Defect Description:
SUSPENSION
Potential Consequences:
Rear clunking noise coming from left rear shock. Replaced twice already and still having the same issue.
Corrective Action:
Rear clunking noise coming from left rear shock. Replaced twice already and still having the same issue.
Additional Notes:
Rear clunking noise coming from left rear shock. Replaced twice already and still having the same issue.
Mfg Campaign: 11611339
Recall Date: Aug 28, 2024
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
I was driving on [XXX] in Florida when it started raining heavily, I turned on my wipers when all of a sudden my drivers side wiper stopped working. My passenger side worked fine. My driver side wiper was recalled and "fixed" Nov 9,2023. Not even a year later it is not working again. This is something that is completely dangerous, not being able to us my wipers while driving when needed is horrible. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
I was driving on [XXX] in Florida when it started raining heavily, I turned on my wipers when all of a sudden my drivers side wiper stopped working. My passenger side worked fine. My driver side wiper was recalled and "fixed" Nov 9,2023. Not even a year later it is not working again. This is something that is completely dangerous, not being able to us my wipers while driving when needed is horrible. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
I was driving on [XXX] in Florida when it started raining heavily, I turned on my wipers when all of a sudden my drivers side wiper stopped working. My passenger side worked fine. My driver side wiper was recalled and "fixed" Nov 9,2023. Not even a year later it is not working again. This is something that is completely dangerous, not being able to us my wipers while driving when needed is horrible. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11611063
Recall Date: Aug 27, 2024
Hyundai Motor America
Defect Description:
SUSPENSION
Potential Consequences:
In Sept. of 2023 I had my routine maintenance on my vehicle, oil change.at Tempe Auto Nation Hyundai. My drivers side 3rd row headrest was not staying up and needed to be replaced. I also mentioned to my extremely rude service agent Jake that my vehicle also had oil dripping coming from under the rear. I allowed him to do the oil change but not the headrest. I transferred location to have my vehicle serviced to Camelback Hyundai. My headrest was replaced by Camelback Hyundai. I also mention the oil leak to my service rep. Steve. I was also told that the vehicle was given an inspection. That I would need tires soon. My vehicle didn’t have 25000 miles on it. I purchased the vehicle new. It was also pulling to the right. The pulling was so bad I purchase 4 new tires. Costing over $700. The next day I took the vehicle to get an alignment, only to find out that my shocks/ struts are completely bad and needed to be replaced. I researched the issue with my Hyundai Palisade to see if there had been any recalls. It appears Hyundai is aware of the issue with the defective shocks. I am very disappointed and angry in the amount of time and money this has cost me because of an issue that The Hyundai Corporation knew was occurring. They knew there was an issue with the headrest and also the shocks. Due to the defective shocks, I had to pay for new tires and alignment for a fairly new vehicle that had not reached 25000 miles and still under warranty. I would not have needed new tires so soon an alignment if Hyundai would have corrected the defective shocks.
Corrective Action:
In Sept. of 2023 I had my routine maintenance on my vehicle, oil change.at Tempe Auto Nation Hyundai. My drivers side 3rd row headrest was not staying up and needed to be replaced. I also mentioned to my extremely rude service agent Jake that my vehicle also had oil dripping coming from under the rear. I allowed him to do the oil change but not the headrest. I transferred location to have my vehicle serviced to Camelback Hyundai. My headrest was replaced by Camelback Hyundai. I also mention the oil leak to my service rep. Steve. I was also told that the vehicle was given an inspection. That I would need tires soon. My vehicle didn’t have 25000 miles on it. I purchased the vehicle new. It was also pulling to the right. The pulling was so bad I purchase 4 new tires. Costing over $700. The next day I took the vehicle to get an alignment, only to find out that my shocks/ struts are completely bad and needed to be replaced. I researched the issue with my Hyundai Palisade to see if there had been any recalls. It appears Hyundai is aware of the issue with the defective shocks. I am very disappointed and angry in the amount of time and money this has cost me because of an issue that The Hyundai Corporation knew was occurring. They knew there was an issue with the headrest and also the shocks. Due to the defective shocks, I had to pay for new tires and alignment for a fairly new vehicle that had not reached 25000 miles and still under warranty. I would not have needed new tires so soon an alignment if Hyundai would have corrected the defective shocks.
Additional Notes:
In Sept. of 2023 I had my routine maintenance on my vehicle, oil change.at Tempe Auto Nation Hyundai. My drivers side 3rd row headrest was not staying up and needed to be replaced. I also mentioned to my extremely rude service agent Jake that my vehicle also had oil dripping coming from under the rear. I allowed him to do the oil change but not the headrest. I transferred location to have my vehicle serviced to Camelback Hyundai. My headrest was replaced by Camelback Hyundai. I also mention the oil leak to my service rep. Steve. I was also told that the vehicle was given an inspection. That I would need tires soon. My vehicle didn’t have 25000 miles on it. I purchased the vehicle new. It was also pulling to the right. The pulling was so bad I purchase 4 new tires. Costing over $700. The next day I took the vehicle to get an alignment, only to find out that my shocks/ struts are completely bad and needed to be replaced. I researched the issue with my Hyundai Palisade to see if there had been any recalls. It appears Hyundai is aware of the issue with the defective shocks. I am very disappointed and angry in the amount of time and money this has cost me because of an issue that The Hyundai Corporation knew was occurring. They knew there was an issue with the headrest and also the shocks. Due to the defective shocks, I had to pay for new tires and alignment for a fairly new vehicle that had not reached 25000 miles and still under warranty. I would not have needed new tires so soon an alignment if Hyundai would have corrected the defective shocks.
Mfg Campaign: 11610308
Recall Date: Aug 22, 2024
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
In Sept. of 2023 I had my routine maintenance on my vehicle, oil change.at Tempe Auto Nation Hyundai. My drivers side 3rd row headrest was not staying up and needed to be replaced. I also mentioned to my extremely rude service agent Jake that my vehicle also had oil dripping coming from under the rear. I allowed him to do the oil change but not the headrest. I transferred location to have my vehicle serviced to Camelback Hyundai. My headrest was replaced by Camelback Hyundai. I also mention the oil leak to my service rep. Steve. I was also told that the vehicle was given an inspection. That I would need tires soon. My vehicle didn’t have 25000 miles on it. I purchased the vehicle new. It was also pulling to the right. The pulling was so bad I purchase 4 new tires. Costing over $700. The next day I took the vehicle to get an alignment, only to find out that my shocks/ struts are completely bad and needed to be replaced. I researched the issue with my Hyundai Palisade to see if there had been any recalls. It appears Hyundai is aware of the issue with the defective shocks. I am very disappointed and angry in the amount of time and money this has cost me because of an issue that The Hyundai Corporation knew was occurring. They knew there was an issue with the headrest and also the shocks. Due to the defective shocks, I had to pay for new tires and alignment for a fairly new vehicle that had not reached 25000 miles and still under warranty. I would not have needed new tires so soon an alignment if Hyundai would have corrected the defective shocks.
Corrective Action:
In Sept. of 2023 I had my routine maintenance on my vehicle, oil change.at Tempe Auto Nation Hyundai. My drivers side 3rd row headrest was not staying up and needed to be replaced. I also mentioned to my extremely rude service agent Jake that my vehicle also had oil dripping coming from under the rear. I allowed him to do the oil change but not the headrest. I transferred location to have my vehicle serviced to Camelback Hyundai. My headrest was replaced by Camelback Hyundai. I also mention the oil leak to my service rep. Steve. I was also told that the vehicle was given an inspection. That I would need tires soon. My vehicle didn’t have 25000 miles on it. I purchased the vehicle new. It was also pulling to the right. The pulling was so bad I purchase 4 new tires. Costing over $700. The next day I took the vehicle to get an alignment, only to find out that my shocks/ struts are completely bad and needed to be replaced. I researched the issue with my Hyundai Palisade to see if there had been any recalls. It appears Hyundai is aware of the issue with the defective shocks. I am very disappointed and angry in the amount of time and money this has cost me because of an issue that The Hyundai Corporation knew was occurring. They knew there was an issue with the headrest and also the shocks. Due to the defective shocks, I had to pay for new tires and alignment for a fairly new vehicle that had not reached 25000 miles and still under warranty. I would not have needed new tires so soon an alignment if Hyundai would have corrected the defective shocks.
Additional Notes:
In Sept. of 2023 I had my routine maintenance on my vehicle, oil change.at Tempe Auto Nation Hyundai. My drivers side 3rd row headrest was not staying up and needed to be replaced. I also mentioned to my extremely rude service agent Jake that my vehicle also had oil dripping coming from under the rear. I allowed him to do the oil change but not the headrest. I transferred location to have my vehicle serviced to Camelback Hyundai. My headrest was replaced by Camelback Hyundai. I also mention the oil leak to my service rep. Steve. I was also told that the vehicle was given an inspection. That I would need tires soon. My vehicle didn’t have 25000 miles on it. I purchased the vehicle new. It was also pulling to the right. The pulling was so bad I purchase 4 new tires. Costing over $700. The next day I took the vehicle to get an alignment, only to find out that my shocks/ struts are completely bad and needed to be replaced. I researched the issue with my Hyundai Palisade to see if there had been any recalls. It appears Hyundai is aware of the issue with the defective shocks. I am very disappointed and angry in the amount of time and money this has cost me because of an issue that The Hyundai Corporation knew was occurring. They knew there was an issue with the headrest and also the shocks. Due to the defective shocks, I had to pay for new tires and alignment for a fairly new vehicle that had not reached 25000 miles and still under warranty. I would not have needed new tires so soon an alignment if Hyundai would have corrected the defective shocks.
Mfg Campaign: 11610308
Recall Date: Aug 22, 2024
Hyundai Motor America
Defect Description:
WHEELS
Potential Consequences:
In Sept. of 2023 I had my routine maintenance on my vehicle, oil change.at Tempe Auto Nation Hyundai. My drivers side 3rd row headrest was not staying up and needed to be replaced. I also mentioned to my extremely rude service agent Jake that my vehicle also had oil dripping coming from under the rear. I allowed him to do the oil change but not the headrest. I transferred location to have my vehicle serviced to Camelback Hyundai. My headrest was replaced by Camelback Hyundai. I also mention the oil leak to my service rep. Steve. I was also told that the vehicle was given an inspection. That I would need tires soon. My vehicle didn’t have 25000 miles on it. I purchased the vehicle new. It was also pulling to the right. The pulling was so bad I purchase 4 new tires. Costing over $700. The next day I took the vehicle to get an alignment, only to find out that my shocks/ struts are completely bad and needed to be replaced. I researched the issue with my Hyundai Palisade to see if there had been any recalls. It appears Hyundai is aware of the issue with the defective shocks. I am very disappointed and angry in the amount of time and money this has cost me because of an issue that The Hyundai Corporation knew was occurring. They knew there was an issue with the headrest and also the shocks. Due to the defective shocks, I had to pay for new tires and alignment for a fairly new vehicle that had not reached 25000 miles and still under warranty. I would not have needed new tires so soon an alignment if Hyundai would have corrected the defective shocks.
Corrective Action:
In Sept. of 2023 I had my routine maintenance on my vehicle, oil change.at Tempe Auto Nation Hyundai. My drivers side 3rd row headrest was not staying up and needed to be replaced. I also mentioned to my extremely rude service agent Jake that my vehicle also had oil dripping coming from under the rear. I allowed him to do the oil change but not the headrest. I transferred location to have my vehicle serviced to Camelback Hyundai. My headrest was replaced by Camelback Hyundai. I also mention the oil leak to my service rep. Steve. I was also told that the vehicle was given an inspection. That I would need tires soon. My vehicle didn’t have 25000 miles on it. I purchased the vehicle new. It was also pulling to the right. The pulling was so bad I purchase 4 new tires. Costing over $700. The next day I took the vehicle to get an alignment, only to find out that my shocks/ struts are completely bad and needed to be replaced. I researched the issue with my Hyundai Palisade to see if there had been any recalls. It appears Hyundai is aware of the issue with the defective shocks. I am very disappointed and angry in the amount of time and money this has cost me because of an issue that The Hyundai Corporation knew was occurring. They knew there was an issue with the headrest and also the shocks. Due to the defective shocks, I had to pay for new tires and alignment for a fairly new vehicle that had not reached 25000 miles and still under warranty. I would not have needed new tires so soon an alignment if Hyundai would have corrected the defective shocks.
Additional Notes:
In Sept. of 2023 I had my routine maintenance on my vehicle, oil change.at Tempe Auto Nation Hyundai. My drivers side 3rd row headrest was not staying up and needed to be replaced. I also mentioned to my extremely rude service agent Jake that my vehicle also had oil dripping coming from under the rear. I allowed him to do the oil change but not the headrest. I transferred location to have my vehicle serviced to Camelback Hyundai. My headrest was replaced by Camelback Hyundai. I also mention the oil leak to my service rep. Steve. I was also told that the vehicle was given an inspection. That I would need tires soon. My vehicle didn’t have 25000 miles on it. I purchased the vehicle new. It was also pulling to the right. The pulling was so bad I purchase 4 new tires. Costing over $700. The next day I took the vehicle to get an alignment, only to find out that my shocks/ struts are completely bad and needed to be replaced. I researched the issue with my Hyundai Palisade to see if there had been any recalls. It appears Hyundai is aware of the issue with the defective shocks. I am very disappointed and angry in the amount of time and money this has cost me because of an issue that The Hyundai Corporation knew was occurring. They knew there was an issue with the headrest and also the shocks. Due to the defective shocks, I had to pay for new tires and alignment for a fairly new vehicle that had not reached 25000 miles and still under warranty. I would not have needed new tires so soon an alignment if Hyundai would have corrected the defective shocks.
Mfg Campaign: 11610308
Recall Date: Aug 22, 2024
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
Front passenger side seatbelt buckle is not latching correctly when seatbelt tongue is inserted into buckle. Buckle will only latch when the buckle release button is depressed while inserting the seatbelt tongue. Defect may result in injury or death during car during an accident or sudden stop if passenger is unable to properly latch seatbelt due to defect or buckle fails. Dealership has refused to correct defect without first collecting diagnostic fee. Manufacturer has refused to cover costs to diagnose and repair part. Previous seatbelt buckle recalls for this manufacturer do not cover this make, model, or specific part.
Corrective Action:
Front passenger side seatbelt buckle is not latching correctly when seatbelt tongue is inserted into buckle. Buckle will only latch when the buckle release button is depressed while inserting the seatbelt tongue. Defect may result in injury or death during car during an accident or sudden stop if passenger is unable to properly latch seatbelt due to defect or buckle fails. Dealership has refused to correct defect without first collecting diagnostic fee. Manufacturer has refused to cover costs to diagnose and repair part. Previous seatbelt buckle recalls for this manufacturer do not cover this make, model, or specific part.
Additional Notes:
Front passenger side seatbelt buckle is not latching correctly when seatbelt tongue is inserted into buckle. Buckle will only latch when the buckle release button is depressed while inserting the seatbelt tongue. Defect may result in injury or death during car during an accident or sudden stop if passenger is unable to properly latch seatbelt due to defect or buckle fails. Dealership has refused to correct defect without first collecting diagnostic fee. Manufacturer has refused to cover costs to diagnose and repair part. Previous seatbelt buckle recalls for this manufacturer do not cover this make, model, or specific part.
Mfg Campaign: 11608439
Recall Date: Aug 14, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
In April 2022, we purchased a new 2022 Hyundai Palisade from a dealership due to persistent issues with our previous Hyundai Santa Fe, which had ongoing engine problems and recalls. After multiple unsuccessful repairs and software updates on the Santa Fe, we decided to trade it in for the Palisade. Since the purchase, the Palisade has undergone over ten warranty-related repairs. In early 2023, an oil consumption test revealed significant warranty concerns, leading the dealership to keep the vehicle for additional diagnostics. This process lasted nine months and included a full engine replacement. During this time, my husband filed a complaint with Hyundai Corporate, seeking a lemon law buyback or an equivalent trade-in. Hyundai Corporate denied our request, stating that we did not qualify under the lemon law and refusing to buy back or offer a fair trade-in for the vehicle. In June 2024, after nearly a year of repairs, we retrieved the vehicle, only to experience severe issues shortly afterward. The Palisade began jerking and shaking on the highway, and the check engine light came on. The dealership identified a faulty mass air flow sensor and ordered parts for its repair. They assured us it was safe to drive until the repair was completed. However, the next day, the vehicle displayed the same issues. A diagnostic at Auto Zone revealed problems with both the air flow sensor and the fuel injector, indicating unsafe driving conditions. We returned the vehicle to Hyundai College Station, where we received a loaner car while they conducted repairs. During this period, we were informed of a "computer digital data hack" that prevented the dealership from providing documentation of the services performed. When we picked up the Palisade, we were told that only the mass air flow sensor had been repaired, with no work done on the fuel injector or other issues. Currently our vehicle exhibited engine defaults and the engine light came on. It is at Principle Hyundai for repairs
Corrective Action:
In April 2022, we purchased a new 2022 Hyundai Palisade from a dealership due to persistent issues with our previous Hyundai Santa Fe, which had ongoing engine problems and recalls. After multiple unsuccessful repairs and software updates on the Santa Fe, we decided to trade it in for the Palisade. Since the purchase, the Palisade has undergone over ten warranty-related repairs. In early 2023, an oil consumption test revealed significant warranty concerns, leading the dealership to keep the vehicle for additional diagnostics. This process lasted nine months and included a full engine replacement. During this time, my husband filed a complaint with Hyundai Corporate, seeking a lemon law buyback or an equivalent trade-in. Hyundai Corporate denied our request, stating that we did not qualify under the lemon law and refusing to buy back or offer a fair trade-in for the vehicle. In June 2024, after nearly a year of repairs, we retrieved the vehicle, only to experience severe issues shortly afterward. The Palisade began jerking and shaking on the highway, and the check engine light came on. The dealership identified a faulty mass air flow sensor and ordered parts for its repair. They assured us it was safe to drive until the repair was completed. However, the next day, the vehicle displayed the same issues. A diagnostic at Auto Zone revealed problems with both the air flow sensor and the fuel injector, indicating unsafe driving conditions. We returned the vehicle to Hyundai College Station, where we received a loaner car while they conducted repairs. During this period, we were informed of a "computer digital data hack" that prevented the dealership from providing documentation of the services performed. When we picked up the Palisade, we were told that only the mass air flow sensor had been repaired, with no work done on the fuel injector or other issues. Currently our vehicle exhibited engine defaults and the engine light came on. It is at Principle Hyundai for repairs
Additional Notes:
In April 2022, we purchased a new 2022 Hyundai Palisade from a dealership due to persistent issues with our previous Hyundai Santa Fe, which had ongoing engine problems and recalls. After multiple unsuccessful repairs and software updates on the Santa Fe, we decided to trade it in for the Palisade. Since the purchase, the Palisade has undergone over ten warranty-related repairs. In early 2023, an oil consumption test revealed significant warranty concerns, leading the dealership to keep the vehicle for additional diagnostics. This process lasted nine months and included a full engine replacement. During this time, my husband filed a complaint with Hyundai Corporate, seeking a lemon law buyback or an equivalent trade-in. Hyundai Corporate denied our request, stating that we did not qualify under the lemon law and refusing to buy back or offer a fair trade-in for the vehicle. In June 2024, after nearly a year of repairs, we retrieved the vehicle, only to experience severe issues shortly afterward. The Palisade began jerking and shaking on the highway, and the check engine light came on. The dealership identified a faulty mass air flow sensor and ordered parts for its repair. They assured us it was safe to drive until the repair was completed. However, the next day, the vehicle displayed the same issues. A diagnostic at Auto Zone revealed problems with both the air flow sensor and the fuel injector, indicating unsafe driving conditions. We returned the vehicle to Hyundai College Station, where we received a loaner car while they conducted repairs. During this period, we were informed of a "computer digital data hack" that prevented the dealership from providing documentation of the services performed. When we picked up the Palisade, we were told that only the mass air flow sensor had been repaired, with no work done on the fuel injector or other issues. Currently our vehicle exhibited engine defaults and the engine light came on. It is at Principle Hyundai for repairs
Mfg Campaign: 11604817
Recall Date: Jul 26, 2024
Hyundai Motor America
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
In April 2022, we purchased a new 2022 Hyundai Palisade from a dealership due to persistent issues with our previous Hyundai Santa Fe, which had ongoing engine problems and recalls. After multiple unsuccessful repairs and software updates on the Santa Fe, we decided to trade it in for the Palisade. Since the purchase, the Palisade has undergone over ten warranty-related repairs. In early 2023, an oil consumption test revealed significant warranty concerns, leading the dealership to keep the vehicle for additional diagnostics. This process lasted nine months and included a full engine replacement. During this time, my husband filed a complaint with Hyundai Corporate, seeking a lemon law buyback or an equivalent trade-in. Hyundai Corporate denied our request, stating that we did not qualify under the lemon law and refusing to buy back or offer a fair trade-in for the vehicle. In June 2024, after nearly a year of repairs, we retrieved the vehicle, only to experience severe issues shortly afterward. The Palisade began jerking and shaking on the highway, and the check engine light came on. The dealership identified a faulty mass air flow sensor and ordered parts for its repair. They assured us it was safe to drive until the repair was completed. However, the next day, the vehicle displayed the same issues. A diagnostic at Auto Zone revealed problems with both the air flow sensor and the fuel injector, indicating unsafe driving conditions. We returned the vehicle to Hyundai College Station, where we received a loaner car while they conducted repairs. During this period, we were informed of a "computer digital data hack" that prevented the dealership from providing documentation of the services performed. When we picked up the Palisade, we were told that only the mass air flow sensor had been repaired, with no work done on the fuel injector or other issues. Currently our vehicle exhibited engine defaults and the engine light came on. It is at Principle Hyundai for repairs
Corrective Action:
In April 2022, we purchased a new 2022 Hyundai Palisade from a dealership due to persistent issues with our previous Hyundai Santa Fe, which had ongoing engine problems and recalls. After multiple unsuccessful repairs and software updates on the Santa Fe, we decided to trade it in for the Palisade. Since the purchase, the Palisade has undergone over ten warranty-related repairs. In early 2023, an oil consumption test revealed significant warranty concerns, leading the dealership to keep the vehicle for additional diagnostics. This process lasted nine months and included a full engine replacement. During this time, my husband filed a complaint with Hyundai Corporate, seeking a lemon law buyback or an equivalent trade-in. Hyundai Corporate denied our request, stating that we did not qualify under the lemon law and refusing to buy back or offer a fair trade-in for the vehicle. In June 2024, after nearly a year of repairs, we retrieved the vehicle, only to experience severe issues shortly afterward. The Palisade began jerking and shaking on the highway, and the check engine light came on. The dealership identified a faulty mass air flow sensor and ordered parts for its repair. They assured us it was safe to drive until the repair was completed. However, the next day, the vehicle displayed the same issues. A diagnostic at Auto Zone revealed problems with both the air flow sensor and the fuel injector, indicating unsafe driving conditions. We returned the vehicle to Hyundai College Station, where we received a loaner car while they conducted repairs. During this period, we were informed of a "computer digital data hack" that prevented the dealership from providing documentation of the services performed. When we picked up the Palisade, we were told that only the mass air flow sensor had been repaired, with no work done on the fuel injector or other issues. Currently our vehicle exhibited engine defaults and the engine light came on. It is at Principle Hyundai for repairs
Additional Notes:
In April 2022, we purchased a new 2022 Hyundai Palisade from a dealership due to persistent issues with our previous Hyundai Santa Fe, which had ongoing engine problems and recalls. After multiple unsuccessful repairs and software updates on the Santa Fe, we decided to trade it in for the Palisade. Since the purchase, the Palisade has undergone over ten warranty-related repairs. In early 2023, an oil consumption test revealed significant warranty concerns, leading the dealership to keep the vehicle for additional diagnostics. This process lasted nine months and included a full engine replacement. During this time, my husband filed a complaint with Hyundai Corporate, seeking a lemon law buyback or an equivalent trade-in. Hyundai Corporate denied our request, stating that we did not qualify under the lemon law and refusing to buy back or offer a fair trade-in for the vehicle. In June 2024, after nearly a year of repairs, we retrieved the vehicle, only to experience severe issues shortly afterward. The Palisade began jerking and shaking on the highway, and the check engine light came on. The dealership identified a faulty mass air flow sensor and ordered parts for its repair. They assured us it was safe to drive until the repair was completed. However, the next day, the vehicle displayed the same issues. A diagnostic at Auto Zone revealed problems with both the air flow sensor and the fuel injector, indicating unsafe driving conditions. We returned the vehicle to Hyundai College Station, where we received a loaner car while they conducted repairs. During this period, we were informed of a "computer digital data hack" that prevented the dealership from providing documentation of the services performed. When we picked up the Palisade, we were told that only the mass air flow sensor had been repaired, with no work done on the fuel injector or other issues. Currently our vehicle exhibited engine defaults and the engine light came on. It is at Principle Hyundai for repairs
Mfg Campaign: 11604817
Recall Date: Jul 26, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The forward safety breaking in this model is going to kill someone, hopefully not me as I am careful to manually disable it every time I start the car. Otherwise it applies the breaks at dangerous moments. Most often it happens when trees overhang the road, sometimes it is overhead road signs. I am not always sure what the cause is but having my breaks applied hard in the middle of merging multi lane highways is most definitively dangerous. I understand that on the 2023 model this can be permanently disabled so I suspect Hyundai is well aware of the problem. This problem has occurred to me at least a dozen times, and as I said I try to be very careful to disable it everyone I start the car.
Corrective Action:
The forward safety breaking in this model is going to kill someone, hopefully not me as I am careful to manually disable it every time I start the car. Otherwise it applies the breaks at dangerous moments. Most often it happens when trees overhang the road, sometimes it is overhead road signs. I am not always sure what the cause is but having my breaks applied hard in the middle of merging multi lane highways is most definitively dangerous. I understand that on the 2023 model this can be permanently disabled so I suspect Hyundai is well aware of the problem. This problem has occurred to me at least a dozen times, and as I said I try to be very careful to disable it everyone I start the car.
Additional Notes:
The forward safety breaking in this model is going to kill someone, hopefully not me as I am careful to manually disable it every time I start the car. Otherwise it applies the breaks at dangerous moments. Most often it happens when trees overhang the road, sometimes it is overhead road signs. I am not always sure what the cause is but having my breaks applied hard in the middle of merging multi lane highways is most definitively dangerous. I understand that on the 2023 model this can be permanently disabled so I suspect Hyundai is well aware of the problem. This problem has occurred to me at least a dozen times, and as I said I try to be very careful to disable it everyone I start the car.
Mfg Campaign: 11599239
Recall Date: Jul 5, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
The forward safety breaking in this model is going to kill someone, hopefully not me as I am careful to manually disable it every time I start the car. Otherwise it applies the breaks at dangerous moments. Most often it happens when trees overhang the road, sometimes it is overhead road signs. I am not always sure what the cause is but having my breaks applied hard in the middle of merging multi lane highways is most definitively dangerous. I understand that on the 2023 model this can be permanently disabled so I suspect Hyundai is well aware of the problem. This problem has occurred to me at least a dozen times, and as I said I try to be very careful to disable it everyone I start the car.
Corrective Action:
The forward safety breaking in this model is going to kill someone, hopefully not me as I am careful to manually disable it every time I start the car. Otherwise it applies the breaks at dangerous moments. Most often it happens when trees overhang the road, sometimes it is overhead road signs. I am not always sure what the cause is but having my breaks applied hard in the middle of merging multi lane highways is most definitively dangerous. I understand that on the 2023 model this can be permanently disabled so I suspect Hyundai is well aware of the problem. This problem has occurred to me at least a dozen times, and as I said I try to be very careful to disable it everyone I start the car.
Additional Notes:
The forward safety breaking in this model is going to kill someone, hopefully not me as I am careful to manually disable it every time I start the car. Otherwise it applies the breaks at dangerous moments. Most often it happens when trees overhang the road, sometimes it is overhead road signs. I am not always sure what the cause is but having my breaks applied hard in the middle of merging multi lane highways is most definitively dangerous. I understand that on the 2023 model this can be permanently disabled so I suspect Hyundai is well aware of the problem. This problem has occurred to me at least a dozen times, and as I said I try to be very careful to disable it everyone I start the car.
Mfg Campaign: 11599239
Recall Date: Jul 5, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
During normal course of driving, child safety lock begins clicking. At random times for a varied amount of time between 5 seconds to 20 seconds. I can turn off the clicking by turning off the child safety lock. If I turn back on the child safety lock, the clicking may or may not resume. This is being documented on some online forums with others experiencing the same. Our safety has yet to be tested with this issue as my son is harnessed in and is only [XXX] old, but we are about to move into a booster seat. I am concerned he may be grown enough to have better access to the door and its settings with us moving him into his next seat size. The dealer has confirmed the problem and changed the "child lock switch" but the issue returned within a week. Just before turning in the car to the dealership for fixing this (later to be found unsuccessful), the child safety lock failed to a level where it triggered a dashboard warning about it. Since the "switch" has been replaced I have not seen a warning notification on the dashboard. This has been an ongoing issue for a couple of years now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
During normal course of driving, child safety lock begins clicking. At random times for a varied amount of time between 5 seconds to 20 seconds. I can turn off the clicking by turning off the child safety lock. If I turn back on the child safety lock, the clicking may or may not resume. This is being documented on some online forums with others experiencing the same. Our safety has yet to be tested with this issue as my son is harnessed in and is only [XXX] old, but we are about to move into a booster seat. I am concerned he may be grown enough to have better access to the door and its settings with us moving him into his next seat size. The dealer has confirmed the problem and changed the "child lock switch" but the issue returned within a week. Just before turning in the car to the dealership for fixing this (later to be found unsuccessful), the child safety lock failed to a level where it triggered a dashboard warning about it. Since the "switch" has been replaced I have not seen a warning notification on the dashboard. This has been an ongoing issue for a couple of years now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
During normal course of driving, child safety lock begins clicking. At random times for a varied amount of time between 5 seconds to 20 seconds. I can turn off the clicking by turning off the child safety lock. If I turn back on the child safety lock, the clicking may or may not resume. This is being documented on some online forums with others experiencing the same. Our safety has yet to be tested with this issue as my son is harnessed in and is only [XXX] old, but we are about to move into a booster seat. I am concerned he may be grown enough to have better access to the door and its settings with us moving him into his next seat size. The dealer has confirmed the problem and changed the "child lock switch" but the issue returned within a week. Just before turning in the car to the dealership for fixing this (later to be found unsuccessful), the child safety lock failed to a level where it triggered a dashboard warning about it. Since the "switch" has been replaced I have not seen a warning notification on the dashboard. This has been an ongoing issue for a couple of years now. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11597937
Recall Date: Jul 1, 2024
Hyundai Motor America
Defect Description:
SUSPENSION
Potential Consequences:
I heard a loud thud noise from passenger rear of the vehicle when going over bumps car also has a bad vibration the rear shock absorber and shock are bad and dealership wants me to pay for it. If this part was to completely fail while driving could potentially cause serious injuries to those in the vehicle.
Corrective Action:
I heard a loud thud noise from passenger rear of the vehicle when going over bumps car also has a bad vibration the rear shock absorber and shock are bad and dealership wants me to pay for it. If this part was to completely fail while driving could potentially cause serious injuries to those in the vehicle.
Additional Notes:
I heard a loud thud noise from passenger rear of the vehicle when going over bumps car also has a bad vibration the rear shock absorber and shock are bad and dealership wants me to pay for it. If this part was to completely fail while driving could potentially cause serious injuries to those in the vehicle.
Mfg Campaign: 11597376
Recall Date: Jun 28, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
My trunk liftgate struts made of cheap quality and broken. Actually this could cause potential risk as i cannot close the trunk. The material is made of cheap PVC cracked for no reason.
Corrective Action:
My trunk liftgate struts made of cheap quality and broken. Actually this could cause potential risk as i cannot close the trunk. The material is made of cheap PVC cracked for no reason.
Additional Notes:
My trunk liftgate struts made of cheap quality and broken. Actually this could cause potential risk as i cannot close the trunk. The material is made of cheap PVC cracked for no reason.
Mfg Campaign: 11592969
Recall Date: Jun 7, 2024
Hyundai Motor America
Defect Description:
FORWARD COLLISION AVOIDANCE: WARNINGS
Potential Consequences:
system collision disabled and later enabled
Corrective Action:
system collision disabled and later enabled
Additional Notes:
system collision disabled and later enabled
Mfg Campaign: 11591885
Recall Date: Jun 1, 2024
Hyundai Motor America
Defect Description:
SUSPENSION
Potential Consequences:
Initially noticed a creaking noise from the rear of the vehicle when going at low speeds and over bumps. The moose got progressively worse over time. The vehicle was first serviced for this issue in September 2023. The Hyundai service center confirmed rear shock shock absorbers and mounts needed replacement. The issue was resolved, but then occured again in March 2024, once again the Hyundai service center confirmed rear shocks were leaking. The left rear shock absorber was replaced again. The same issue occured again in April 2024 and May 2024. The Hyundai service center replaced both rear shock absorbers and insulators in April and replaced passenger rear shock absorber in May. The issue is still persisting after replacement.
Corrective Action:
Initially noticed a creaking noise from the rear of the vehicle when going at low speeds and over bumps. The moose got progressively worse over time. The vehicle was first serviced for this issue in September 2023. The Hyundai service center confirmed rear shock shock absorbers and mounts needed replacement. The issue was resolved, but then occured again in March 2024, once again the Hyundai service center confirmed rear shocks were leaking. The left rear shock absorber was replaced again. The same issue occured again in April 2024 and May 2024. The Hyundai service center replaced both rear shock absorbers and insulators in April and replaced passenger rear shock absorber in May. The issue is still persisting after replacement.
Additional Notes:
Initially noticed a creaking noise from the rear of the vehicle when going at low speeds and over bumps. The moose got progressively worse over time. The vehicle was first serviced for this issue in September 2023. The Hyundai service center confirmed rear shock shock absorbers and mounts needed replacement. The issue was resolved, but then occured again in March 2024, once again the Hyundai service center confirmed rear shocks were leaking. The left rear shock absorber was replaced again. The same issue occured again in April 2024 and May 2024. The Hyundai service center replaced both rear shock absorbers and insulators in April and replaced passenger rear shock absorber in May. The issue is still persisting after replacement.
Mfg Campaign: 11590840
Recall Date: May 26, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I was driving down a road with 50mph speed limit when a few of my dash lights began to come on and then go off. Then about 2minutes later, all the dash lights came on, my display screen went black, my power steering wheel froze up. I safely pulled over to a parking lot. Turned the car off. And it wouldn't start back up. I took it to the Jim Click Hyundai in Tucson to get it diagnosed. The alternator was diagnosed as faulty, therefore killing my battery. This is an extremely unsafe circumstance for my 2 year old car to be going through. I cannot believe that this happend. I had to pay for a new battery at the dealership. Now not even 2 months later... my car wouldn't start. I waited 10minutes, it turned on, but it looked like it did a factory reset. I will be contacting the dealership...again. But this must be looked into further. I can't believe a 2 year old car would be having these types of problems.
Corrective Action:
I was driving down a road with 50mph speed limit when a few of my dash lights began to come on and then go off. Then about 2minutes later, all the dash lights came on, my display screen went black, my power steering wheel froze up. I safely pulled over to a parking lot. Turned the car off. And it wouldn't start back up. I took it to the Jim Click Hyundai in Tucson to get it diagnosed. The alternator was diagnosed as faulty, therefore killing my battery. This is an extremely unsafe circumstance for my 2 year old car to be going through. I cannot believe that this happend. I had to pay for a new battery at the dealership. Now not even 2 months later... my car wouldn't start. I waited 10minutes, it turned on, but it looked like it did a factory reset. I will be contacting the dealership...again. But this must be looked into further. I can't believe a 2 year old car would be having these types of problems.
Additional Notes:
I was driving down a road with 50mph speed limit when a few of my dash lights began to come on and then go off. Then about 2minutes later, all the dash lights came on, my display screen went black, my power steering wheel froze up. I safely pulled over to a parking lot. Turned the car off. And it wouldn't start back up. I took it to the Jim Click Hyundai in Tucson to get it diagnosed. The alternator was diagnosed as faulty, therefore killing my battery. This is an extremely unsafe circumstance for my 2 year old car to be going through. I cannot believe that this happend. I had to pay for a new battery at the dealership. Now not even 2 months later... my car wouldn't start. I waited 10minutes, it turned on, but it looked like it did a factory reset. I will be contacting the dealership...again. But this must be looked into further. I can't believe a 2 year old car would be having these types of problems.
Mfg Campaign: 11587869
Recall Date: May 9, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
I was driving down a road with 50mph speed limit when a few of my dash lights began to come on and then go off. Then about 2minutes later, all the dash lights came on, my display screen went black, my power steering wheel froze up. I safely pulled over to a parking lot. Turned the car off. And it wouldn't start back up. I took it to the Jim Click Hyundai in Tucson to get it diagnosed. The alternator was diagnosed as faulty, therefore killing my battery. This is an extremely unsafe circumstance for my 2 year old car to be going through. I cannot believe that this happend. I had to pay for a new battery at the dealership. Now not even 2 months later... my car wouldn't start. I waited 10minutes, it turned on, but it looked like it did a factory reset. I will be contacting the dealership...again. But this must be looked into further. I can't believe a 2 year old car would be having these types of problems.
Corrective Action:
I was driving down a road with 50mph speed limit when a few of my dash lights began to come on and then go off. Then about 2minutes later, all the dash lights came on, my display screen went black, my power steering wheel froze up. I safely pulled over to a parking lot. Turned the car off. And it wouldn't start back up. I took it to the Jim Click Hyundai in Tucson to get it diagnosed. The alternator was diagnosed as faulty, therefore killing my battery. This is an extremely unsafe circumstance for my 2 year old car to be going through. I cannot believe that this happend. I had to pay for a new battery at the dealership. Now not even 2 months later... my car wouldn't start. I waited 10minutes, it turned on, but it looked like it did a factory reset. I will be contacting the dealership...again. But this must be looked into further. I can't believe a 2 year old car would be having these types of problems.
Additional Notes:
I was driving down a road with 50mph speed limit when a few of my dash lights began to come on and then go off. Then about 2minutes later, all the dash lights came on, my display screen went black, my power steering wheel froze up. I safely pulled over to a parking lot. Turned the car off. And it wouldn't start back up. I took it to the Jim Click Hyundai in Tucson to get it diagnosed. The alternator was diagnosed as faulty, therefore killing my battery. This is an extremely unsafe circumstance for my 2 year old car to be going through. I cannot believe that this happend. I had to pay for a new battery at the dealership. Now not even 2 months later... my car wouldn't start. I waited 10minutes, it turned on, but it looked like it did a factory reset. I will be contacting the dealership...again. But this must be looked into further. I can't believe a 2 year old car would be having these types of problems.
Mfg Campaign: 11587869
Recall Date: May 9, 2024
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
I was driving down a road with 50mph speed limit when a few of my dash lights began to come on and then go off. Then about 2minutes later, all the dash lights came on, my display screen went black, my power steering wheel froze up. I safely pulled over to a parking lot. Turned the car off. And it wouldn't start back up. I took it to the Jim Click Hyundai in Tucson to get it diagnosed. The alternator was diagnosed as faulty, therefore killing my battery. This is an extremely unsafe circumstance for my 2 year old car to be going through. I cannot believe that this happend. I had to pay for a new battery at the dealership. Now not even 2 months later... my car wouldn't start. I waited 10minutes, it turned on, but it looked like it did a factory reset. I will be contacting the dealership...again. But this must be looked into further. I can't believe a 2 year old car would be having these types of problems.
Corrective Action:
I was driving down a road with 50mph speed limit when a few of my dash lights began to come on and then go off. Then about 2minutes later, all the dash lights came on, my display screen went black, my power steering wheel froze up. I safely pulled over to a parking lot. Turned the car off. And it wouldn't start back up. I took it to the Jim Click Hyundai in Tucson to get it diagnosed. The alternator was diagnosed as faulty, therefore killing my battery. This is an extremely unsafe circumstance for my 2 year old car to be going through. I cannot believe that this happend. I had to pay for a new battery at the dealership. Now not even 2 months later... my car wouldn't start. I waited 10minutes, it turned on, but it looked like it did a factory reset. I will be contacting the dealership...again. But this must be looked into further. I can't believe a 2 year old car would be having these types of problems.
Additional Notes:
I was driving down a road with 50mph speed limit when a few of my dash lights began to come on and then go off. Then about 2minutes later, all the dash lights came on, my display screen went black, my power steering wheel froze up. I safely pulled over to a parking lot. Turned the car off. And it wouldn't start back up. I took it to the Jim Click Hyundai in Tucson to get it diagnosed. The alternator was diagnosed as faulty, therefore killing my battery. This is an extremely unsafe circumstance for my 2 year old car to be going through. I cannot believe that this happend. I had to pay for a new battery at the dealership. Now not even 2 months later... my car wouldn't start. I waited 10minutes, it turned on, but it looked like it did a factory reset. I will be contacting the dealership...again. But this must be looked into further. I can't believe a 2 year old car would be having these types of problems.
Mfg Campaign: 11587869
Recall Date: May 9, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
As I was driving. The sunroof shattered without any object hitting it.
Corrective Action:
As I was driving. The sunroof shattered without any object hitting it.
Additional Notes:
As I was driving. The sunroof shattered without any object hitting it.
Mfg Campaign: 11587484
Recall Date: May 7, 2024
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