Complaints & Recalls
Official Safety Recalls - Important!
6 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 243
Recall Date: Mar 17, 2023
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 235
Recall Date: Aug 18, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 233
Recall Date: Aug 15, 2022
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2021 Palisade vehicles. The brake fluid may be contaminated, which can cause the brake master cylinder inner-cup seals to swell, and reduce braking performance.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 212
Recall Date: Oct 27, 2021
Consumer Complaints
372 ComplaintsHyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Based upon Big Star Hyundai Repair Department’s assessment the engine failed because there was a miss fire in cylinder 6. They have been waiting on a new engine since July 2024. Our car has been at the dealership since 2024.
Corrective Action:
Based upon Big Star Hyundai Repair Department’s assessment the engine failed because there was a miss fire in cylinder 6. They have been waiting on a new engine since July 2024. Our car has been at the dealership since 2024.
Additional Notes:
Based upon Big Star Hyundai Repair Department’s assessment the engine failed because there was a miss fire in cylinder 6. They have been waiting on a new engine since July 2024. Our car has been at the dealership since 2024.
Mfg Campaign: 11624324
Recall Date: Nov 9, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Sputtering when it is stopped and driving. It then cut off when stopped at a light multiple times and check engine light came on.
Corrective Action:
Sputtering when it is stopped and driving. It then cut off when stopped at a light multiple times and check engine light came on.
Additional Notes:
Sputtering when it is stopped and driving. It then cut off when stopped at a light multiple times and check engine light came on.
Mfg Campaign: 11622657
Recall Date: Oct 30, 2024
Hyundai Motor America
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Sputtering when it is stopped and driving. It then cut off when stopped at a light multiple times and check engine light came on.
Corrective Action:
Sputtering when it is stopped and driving. It then cut off when stopped at a light multiple times and check engine light came on.
Additional Notes:
Sputtering when it is stopped and driving. It then cut off when stopped at a light multiple times and check engine light came on.
Mfg Campaign: 11622657
Recall Date: Oct 30, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Car is burning an excessive amount of oil. Need to put 2 quarts in weekly. 90,000 miles
Corrective Action:
Car is burning an excessive amount of oil. Need to put 2 quarts in weekly. 90,000 miles
Additional Notes:
Car is burning an excessive amount of oil. Need to put 2 quarts in weekly. 90,000 miles
Mfg Campaign: 11622635
Recall Date: Oct 29, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My Hyundai Palisade engine light came on and started missing. Engine was making a rattling noise under hood and felt like it was going to die, Took to Dealer and code p0087 p219e were low and inbalanced also 3 fuel injector was bad and 1 cylinder was bad that was on 12-8-23 on 12-21-23 when going uphill it downshifts and noise from hood engie sputter and acts like its going to die , Also rattling under hood. checked code engine oil pressure too low oil was 4 quarrts low no leaks found topped off and marked drain plug , wanted me to drive for 1000 miles and bring back in. at no time did my oil light come on when it was low. 1/8/24 took it in cause it had used oil oil housing unit was leaking they replaced that and they did a oil change on it said i needed to come back in 1000 miles 2/6/24 oil check combustion chamber cleaning vehicle used 069 quarts of oil in 1,164 miles 2/8/24 when driving it has no power or shift. 2/26/24 got in vehicle and the speedometer that told miles per gallon was at 5.0 and was going up to 10 and back down i took it and dropped it off at the dealer and have had every since. i have been waiting on a new motor since 2/26/24 it is now 10/24/24 i had to drive my car for 1000 milles several times for with these issues. i could of caused an accident or been hit. this put my life in danger and the lifes of my family. i have documents to prove this as well At this time saleman were trying to get me to trade my car in i have numerous text, calls and emails i had to get rude with them so they would leave me alone. i have been having issues since December 2023 its now October 2024 i still do not have my car, i have been making payments. They say they cant tell me when they will get the parts to fix my car, they are on backorder,. i have been in touch with Hyandai America. They have not got any issues resolved either. i contacted them in August of 24 . i feel like i am just getting the run around.
Corrective Action:
My Hyundai Palisade engine light came on and started missing. Engine was making a rattling noise under hood and felt like it was going to die, Took to Dealer and code p0087 p219e were low and inbalanced also 3 fuel injector was bad and 1 cylinder was bad that was on 12-8-23 on 12-21-23 when going uphill it downshifts and noise from hood engie sputter and acts like its going to die , Also rattling under hood. checked code engine oil pressure too low oil was 4 quarrts low no leaks found topped off and marked drain plug , wanted me to drive for 1000 miles and bring back in. at no time did my oil light come on when it was low. 1/8/24 took it in cause it had used oil oil housing unit was leaking they replaced that and they did a oil change on it said i needed to come back in 1000 miles 2/6/24 oil check combustion chamber cleaning vehicle used 069 quarts of oil in 1,164 miles 2/8/24 when driving it has no power or shift. 2/26/24 got in vehicle and the speedometer that told miles per gallon was at 5.0 and was going up to 10 and back down i took it and dropped it off at the dealer and have had every since. i have been waiting on a new motor since 2/26/24 it is now 10/24/24 i had to drive my car for 1000 milles several times for with these issues. i could of caused an accident or been hit. this put my life in danger and the lifes of my family. i have documents to prove this as well At this time saleman were trying to get me to trade my car in i have numerous text, calls and emails i had to get rude with them so they would leave me alone. i have been having issues since December 2023 its now October 2024 i still do not have my car, i have been making payments. They say they cant tell me when they will get the parts to fix my car, they are on backorder,. i have been in touch with Hyandai America. They have not got any issues resolved either. i contacted them in August of 24 . i feel like i am just getting the run around.
Additional Notes:
My Hyundai Palisade engine light came on and started missing. Engine was making a rattling noise under hood and felt like it was going to die, Took to Dealer and code p0087 p219e were low and inbalanced also 3 fuel injector was bad and 1 cylinder was bad that was on 12-8-23 on 12-21-23 when going uphill it downshifts and noise from hood engie sputter and acts like its going to die , Also rattling under hood. checked code engine oil pressure too low oil was 4 quarrts low no leaks found topped off and marked drain plug , wanted me to drive for 1000 miles and bring back in. at no time did my oil light come on when it was low. 1/8/24 took it in cause it had used oil oil housing unit was leaking they replaced that and they did a oil change on it said i needed to come back in 1000 miles 2/6/24 oil check combustion chamber cleaning vehicle used 069 quarts of oil in 1,164 miles 2/8/24 when driving it has no power or shift. 2/26/24 got in vehicle and the speedometer that told miles per gallon was at 5.0 and was going up to 10 and back down i took it and dropped it off at the dealer and have had every since. i have been waiting on a new motor since 2/26/24 it is now 10/24/24 i had to drive my car for 1000 milles several times for with these issues. i could of caused an accident or been hit. this put my life in danger and the lifes of my family. i have documents to prove this as well At this time saleman were trying to get me to trade my car in i have numerous text, calls and emails i had to get rude with them so they would leave me alone. i have been having issues since December 2023 its now October 2024 i still do not have my car, i have been making payments. They say they cant tell me when they will get the parts to fix my car, they are on backorder,. i have been in touch with Hyandai America. They have not got any issues resolved either. i contacted them in August of 24 . i feel like i am just getting the run around.
Mfg Campaign: 11621721
Recall Date: Oct 24, 2024
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
Paint started chipping… Dealer stated it was from a rock, however a rock chip doesn’t cause a whole section of paint bigger than a quarter to just flake off.. ironically there was another vehicle on the lot having the same issues . Picture is included.. Second issue is the engine It makes a grinding noise when driving almost like the cams or transmission is going to go bad, but i think it’s the timing chain. Lasty the suspension it has clicking noises that cannot be resolved.
Corrective Action:
Paint started chipping… Dealer stated it was from a rock, however a rock chip doesn’t cause a whole section of paint bigger than a quarter to just flake off.. ironically there was another vehicle on the lot having the same issues . Picture is included.. Second issue is the engine It makes a grinding noise when driving almost like the cams or transmission is going to go bad, but i think it’s the timing chain. Lasty the suspension it has clicking noises that cannot be resolved.
Additional Notes:
Paint started chipping… Dealer stated it was from a rock, however a rock chip doesn’t cause a whole section of paint bigger than a quarter to just flake off.. ironically there was another vehicle on the lot having the same issues . Picture is included.. Second issue is the engine It makes a grinding noise when driving almost like the cams or transmission is going to go bad, but i think it’s the timing chain. Lasty the suspension it has clicking noises that cannot be resolved.
Mfg Campaign: 11621775
Recall Date: Oct 24, 2024
Hyundai Motor America
Defect Description:
SUSPENSION
Potential Consequences:
Paint started chipping… Dealer stated it was from a rock, however a rock chip doesn’t cause a whole section of paint bigger than a quarter to just flake off.. ironically there was another vehicle on the lot having the same issues . Picture is included.. Second issue is the engine It makes a grinding noise when driving almost like the cams or transmission is going to go bad, but i think it’s the timing chain. Lasty the suspension it has clicking noises that cannot be resolved.
Corrective Action:
Paint started chipping… Dealer stated it was from a rock, however a rock chip doesn’t cause a whole section of paint bigger than a quarter to just flake off.. ironically there was another vehicle on the lot having the same issues . Picture is included.. Second issue is the engine It makes a grinding noise when driving almost like the cams or transmission is going to go bad, but i think it’s the timing chain. Lasty the suspension it has clicking noises that cannot be resolved.
Additional Notes:
Paint started chipping… Dealer stated it was from a rock, however a rock chip doesn’t cause a whole section of paint bigger than a quarter to just flake off.. ironically there was another vehicle on the lot having the same issues . Picture is included.. Second issue is the engine It makes a grinding noise when driving almost like the cams or transmission is going to go bad, but i think it’s the timing chain. Lasty the suspension it has clicking noises that cannot be resolved.
Mfg Campaign: 11621775
Recall Date: Oct 24, 2024
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Paint started chipping… Dealer stated it was from a rock, however a rock chip doesn’t cause a whole section of paint bigger than a quarter to just flake off.. ironically there was another vehicle on the lot having the same issues . Picture is included.. Second issue is the engine It makes a grinding noise when driving almost like the cams or transmission is going to go bad, but i think it’s the timing chain. Lasty the suspension it has clicking noises that cannot be resolved.
Corrective Action:
Paint started chipping… Dealer stated it was from a rock, however a rock chip doesn’t cause a whole section of paint bigger than a quarter to just flake off.. ironically there was another vehicle on the lot having the same issues . Picture is included.. Second issue is the engine It makes a grinding noise when driving almost like the cams or transmission is going to go bad, but i think it’s the timing chain. Lasty the suspension it has clicking noises that cannot be resolved.
Additional Notes:
Paint started chipping… Dealer stated it was from a rock, however a rock chip doesn’t cause a whole section of paint bigger than a quarter to just flake off.. ironically there was another vehicle on the lot having the same issues . Picture is included.. Second issue is the engine It makes a grinding noise when driving almost like the cams or transmission is going to go bad, but i think it’s the timing chain. Lasty the suspension it has clicking noises that cannot be resolved.
Mfg Campaign: 11621775
Recall Date: Oct 24, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Upon opening the sunroof, two metal pieces flew off while driving and now the sunroof will not shut. The metal that flew off could’ve hit a car behind me. The car is available for inspection, Upon request. Online and saw other people with similar stories and issues With the Palisade. I then called the dealer/repair shop and scheduled for repair roughly a week and a half out which was the earliest I could get it in. There were no alerts or warnings or any lights telling me there was an issue with this particular device.
Corrective Action:
Upon opening the sunroof, two metal pieces flew off while driving and now the sunroof will not shut. The metal that flew off could’ve hit a car behind me. The car is available for inspection, Upon request. Online and saw other people with similar stories and issues With the Palisade. I then called the dealer/repair shop and scheduled for repair roughly a week and a half out which was the earliest I could get it in. There were no alerts or warnings or any lights telling me there was an issue with this particular device.
Additional Notes:
Upon opening the sunroof, two metal pieces flew off while driving and now the sunroof will not shut. The metal that flew off could’ve hit a car behind me. The car is available for inspection, Upon request. Online and saw other people with similar stories and issues With the Palisade. I then called the dealer/repair shop and scheduled for repair roughly a week and a half out which was the earliest I could get it in. There were no alerts or warnings or any lights telling me there was an issue with this particular device.
Mfg Campaign: 11618961
Recall Date: Oct 9, 2024
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
The seatbelt indicator lights for both the driver seat and passenger-side third row seat appear to be faulty. The issue first appeared with the driver seatbelt chime, which would ding while the seatbelt was in-fact in use by the driver (i.e. the driver was buckled, but the indicator would chime as if the seatbelt was not buckled). The car was taken in for service and the issue was communicated to the service provider-a possible solution was recommended. At a later date, the chime for the third row (passenger side) seat began to chime faultily too. The indicator would chime both when the passenger was buckled, but also when there was no occupant in the seat at all. The concern is that seatbelt indicators are not working properly and therefore may impact other safety measures related to the affected seatbelts. The issue is still on going, most actively in the third row passenger-side seat.
Corrective Action:
The seatbelt indicator lights for both the driver seat and passenger-side third row seat appear to be faulty. The issue first appeared with the driver seatbelt chime, which would ding while the seatbelt was in-fact in use by the driver (i.e. the driver was buckled, but the indicator would chime as if the seatbelt was not buckled). The car was taken in for service and the issue was communicated to the service provider-a possible solution was recommended. At a later date, the chime for the third row (passenger side) seat began to chime faultily too. The indicator would chime both when the passenger was buckled, but also when there was no occupant in the seat at all. The concern is that seatbelt indicators are not working properly and therefore may impact other safety measures related to the affected seatbelts. The issue is still on going, most actively in the third row passenger-side seat.
Additional Notes:
The seatbelt indicator lights for both the driver seat and passenger-side third row seat appear to be faulty. The issue first appeared with the driver seatbelt chime, which would ding while the seatbelt was in-fact in use by the driver (i.e. the driver was buckled, but the indicator would chime as if the seatbelt was not buckled). The car was taken in for service and the issue was communicated to the service provider-a possible solution was recommended. At a later date, the chime for the third row (passenger side) seat began to chime faultily too. The indicator would chime both when the passenger was buckled, but also when there was no occupant in the seat at all. The concern is that seatbelt indicators are not working properly and therefore may impact other safety measures related to the affected seatbelts. The issue is still on going, most actively in the third row passenger-side seat.
Mfg Campaign: 11617547
Recall Date: Oct 1, 2024
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
In June of 2024, my Hyundai Palisade started shuddering every time I shifted from 20mph to 30mph. Twice the car shuddered and stopped at intersections and had to be shut off and restarted. I then received an engine light on my dashboard. I dropped off at Safford Hyundai in June and after evaluation by mechanic was told several components should be changed. 1)Replace three ignition coils 2)Replace three injector gaskets 3)Replace all 6 spark plugs 4)Perform Fuel Injector cleaning service. Total cost was $2,875.95. I was told the repair would take 1 day but received the car after 5 days and that too after many calls and emails. On the day we received the car, we had to drive long distance for our summer vacation. Within a few miles of our summer vacation, the car started shuddering again. This problem was supposed to be solved by the repairs that had just been done. I immediately informed Safford Hyundai. When we got back from vacation, I took the car to a nearby well know mechanic and he immediately said that was a transmission issue and should have been covered by Hyundai warranty. I went back to Safford Hyundai dealership and that is when they said indeed it was a transmission issue and was covered by warranty. This was on 8/7. Unfortunately because of the huge backlog of Hyundai transmission issues, I was told I wouldn’t receive my new transmission for 1 to 2 months. I contacted Hyundai corporate and pushed to get my car back. I was told they would expedite my transmission and was told to pick up the car on 8/30. I went to pick up the car and immediately noticed that the steering wheel sounded like it was being sandpapered every time I turned. My car steering wheel turned smoothly prior to the whole transmission change. I literally made a circle around the service center and turned my car in back for repair. I was told to leave my car at the Hyundai dealership and they would get back to me. My car is still in repair. Email several times.
Corrective Action:
In June of 2024, my Hyundai Palisade started shuddering every time I shifted from 20mph to 30mph. Twice the car shuddered and stopped at intersections and had to be shut off and restarted. I then received an engine light on my dashboard. I dropped off at Safford Hyundai in June and after evaluation by mechanic was told several components should be changed. 1)Replace three ignition coils 2)Replace three injector gaskets 3)Replace all 6 spark plugs 4)Perform Fuel Injector cleaning service. Total cost was $2,875.95. I was told the repair would take 1 day but received the car after 5 days and that too after many calls and emails. On the day we received the car, we had to drive long distance for our summer vacation. Within a few miles of our summer vacation, the car started shuddering again. This problem was supposed to be solved by the repairs that had just been done. I immediately informed Safford Hyundai. When we got back from vacation, I took the car to a nearby well know mechanic and he immediately said that was a transmission issue and should have been covered by Hyundai warranty. I went back to Safford Hyundai dealership and that is when they said indeed it was a transmission issue and was covered by warranty. This was on 8/7. Unfortunately because of the huge backlog of Hyundai transmission issues, I was told I wouldn’t receive my new transmission for 1 to 2 months. I contacted Hyundai corporate and pushed to get my car back. I was told they would expedite my transmission and was told to pick up the car on 8/30. I went to pick up the car and immediately noticed that the steering wheel sounded like it was being sandpapered every time I turned. My car steering wheel turned smoothly prior to the whole transmission change. I literally made a circle around the service center and turned my car in back for repair. I was told to leave my car at the Hyundai dealership and they would get back to me. My car is still in repair. Email several times.
Additional Notes:
In June of 2024, my Hyundai Palisade started shuddering every time I shifted from 20mph to 30mph. Twice the car shuddered and stopped at intersections and had to be shut off and restarted. I then received an engine light on my dashboard. I dropped off at Safford Hyundai in June and after evaluation by mechanic was told several components should be changed. 1)Replace three ignition coils 2)Replace three injector gaskets 3)Replace all 6 spark plugs 4)Perform Fuel Injector cleaning service. Total cost was $2,875.95. I was told the repair would take 1 day but received the car after 5 days and that too after many calls and emails. On the day we received the car, we had to drive long distance for our summer vacation. Within a few miles of our summer vacation, the car started shuddering again. This problem was supposed to be solved by the repairs that had just been done. I immediately informed Safford Hyundai. When we got back from vacation, I took the car to a nearby well know mechanic and he immediately said that was a transmission issue and should have been covered by Hyundai warranty. I went back to Safford Hyundai dealership and that is when they said indeed it was a transmission issue and was covered by warranty. This was on 8/7. Unfortunately because of the huge backlog of Hyundai transmission issues, I was told I wouldn’t receive my new transmission for 1 to 2 months. I contacted Hyundai corporate and pushed to get my car back. I was told they would expedite my transmission and was told to pick up the car on 8/30. I went to pick up the car and immediately noticed that the steering wheel sounded like it was being sandpapered every time I turned. My car steering wheel turned smoothly prior to the whole transmission change. I literally made a circle around the service center and turned my car in back for repair. I was told to leave my car at the Hyundai dealership and they would get back to me. My car is still in repair. Email several times.
Mfg Campaign: 11613395
Recall Date: Sep 9, 2024
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
In June of 2024, my Hyundai Palisade started shuddering every time I shifted from 20mph to 30mph. Twice the car shuddered and stopped at intersections and had to be shut off and restarted. I then received an engine light on my dashboard. I dropped off at Safford Hyundai in June and after evaluation by mechanic was told several components should be changed. 1)Replace three ignition coils 2)Replace three injector gaskets 3)Replace all 6 spark plugs 4)Perform Fuel Injector cleaning service. Total cost was $2,875.95. I was told the repair would take 1 day but received the car after 5 days and that too after many calls and emails. On the day we received the car, we had to drive long distance for our summer vacation. Within a few miles of our summer vacation, the car started shuddering again. This problem was supposed to be solved by the repairs that had just been done. I immediately informed Safford Hyundai. When we got back from vacation, I took the car to a nearby well know mechanic and he immediately said that was a transmission issue and should have been covered by Hyundai warranty. I went back to Safford Hyundai dealership and that is when they said indeed it was a transmission issue and was covered by warranty. This was on 8/7. Unfortunately because of the huge backlog of Hyundai transmission issues, I was told I wouldn’t receive my new transmission for 1 to 2 months. I contacted Hyundai corporate and pushed to get my car back. I was told they would expedite my transmission and was told to pick up the car on 8/30. I went to pick up the car and immediately noticed that the steering wheel sounded like it was being sandpapered every time I turned. My car steering wheel turned smoothly prior to the whole transmission change. I literally made a circle around the service center and turned my car in back for repair. I was told to leave my car at the Hyundai dealership and they would get back to me. My car is still in repair. Email several times.
Corrective Action:
In June of 2024, my Hyundai Palisade started shuddering every time I shifted from 20mph to 30mph. Twice the car shuddered and stopped at intersections and had to be shut off and restarted. I then received an engine light on my dashboard. I dropped off at Safford Hyundai in June and after evaluation by mechanic was told several components should be changed. 1)Replace three ignition coils 2)Replace three injector gaskets 3)Replace all 6 spark plugs 4)Perform Fuel Injector cleaning service. Total cost was $2,875.95. I was told the repair would take 1 day but received the car after 5 days and that too after many calls and emails. On the day we received the car, we had to drive long distance for our summer vacation. Within a few miles of our summer vacation, the car started shuddering again. This problem was supposed to be solved by the repairs that had just been done. I immediately informed Safford Hyundai. When we got back from vacation, I took the car to a nearby well know mechanic and he immediately said that was a transmission issue and should have been covered by Hyundai warranty. I went back to Safford Hyundai dealership and that is when they said indeed it was a transmission issue and was covered by warranty. This was on 8/7. Unfortunately because of the huge backlog of Hyundai transmission issues, I was told I wouldn’t receive my new transmission for 1 to 2 months. I contacted Hyundai corporate and pushed to get my car back. I was told they would expedite my transmission and was told to pick up the car on 8/30. I went to pick up the car and immediately noticed that the steering wheel sounded like it was being sandpapered every time I turned. My car steering wheel turned smoothly prior to the whole transmission change. I literally made a circle around the service center and turned my car in back for repair. I was told to leave my car at the Hyundai dealership and they would get back to me. My car is still in repair. Email several times.
Additional Notes:
In June of 2024, my Hyundai Palisade started shuddering every time I shifted from 20mph to 30mph. Twice the car shuddered and stopped at intersections and had to be shut off and restarted. I then received an engine light on my dashboard. I dropped off at Safford Hyundai in June and after evaluation by mechanic was told several components should be changed. 1)Replace three ignition coils 2)Replace three injector gaskets 3)Replace all 6 spark plugs 4)Perform Fuel Injector cleaning service. Total cost was $2,875.95. I was told the repair would take 1 day but received the car after 5 days and that too after many calls and emails. On the day we received the car, we had to drive long distance for our summer vacation. Within a few miles of our summer vacation, the car started shuddering again. This problem was supposed to be solved by the repairs that had just been done. I immediately informed Safford Hyundai. When we got back from vacation, I took the car to a nearby well know mechanic and he immediately said that was a transmission issue and should have been covered by Hyundai warranty. I went back to Safford Hyundai dealership and that is when they said indeed it was a transmission issue and was covered by warranty. This was on 8/7. Unfortunately because of the huge backlog of Hyundai transmission issues, I was told I wouldn’t receive my new transmission for 1 to 2 months. I contacted Hyundai corporate and pushed to get my car back. I was told they would expedite my transmission and was told to pick up the car on 8/30. I went to pick up the car and immediately noticed that the steering wheel sounded like it was being sandpapered every time I turned. My car steering wheel turned smoothly prior to the whole transmission change. I literally made a circle around the service center and turned my car in back for repair. I was told to leave my car at the Hyundai dealership and they would get back to me. My car is still in repair. Email several times.
Mfg Campaign: 11613395
Recall Date: Sep 9, 2024
Hyundai Motor America
Defect Description:
SUSPENSION
Potential Consequences:
Knocking sound from rear driver side area. May be linked to suspension. Cars has only 55k miles.
Corrective Action:
Knocking sound from rear driver side area. May be linked to suspension. Cars has only 55k miles.
Additional Notes:
Knocking sound from rear driver side area. May be linked to suspension. Cars has only 55k miles.
Mfg Campaign: 11611929
Recall Date: Aug 31, 2024
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
The seat belt buckle in the 2nd row and 3rd row seats are too low and put a high back booster and occupants at risk. My son is at the correct height and weight to transition into a high back booster and he and I are struggling to get the metal latch into the buckle. It’s extremely hard to determine if the seat belt latches correctly into the buckle because no click noise is heard. The buckle should raise out of the base of the seat at least another inch or two to allow children and adults to buckle safely.
Corrective Action:
The seat belt buckle in the 2nd row and 3rd row seats are too low and put a high back booster and occupants at risk. My son is at the correct height and weight to transition into a high back booster and he and I are struggling to get the metal latch into the buckle. It’s extremely hard to determine if the seat belt latches correctly into the buckle because no click noise is heard. The buckle should raise out of the base of the seat at least another inch or two to allow children and adults to buckle safely.
Additional Notes:
The seat belt buckle in the 2nd row and 3rd row seats are too low and put a high back booster and occupants at risk. My son is at the correct height and weight to transition into a high back booster and he and I are struggling to get the metal latch into the buckle. It’s extremely hard to determine if the seat belt latches correctly into the buckle because no click noise is heard. The buckle should raise out of the base of the seat at least another inch or two to allow children and adults to buckle safely.
Mfg Campaign: 11608902
Recall Date: Aug 16, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The sunroof on the vehicle has completely broken with minimal use the vehicle is a 2021 and only one owner. This is an ongoing issue with the vehicle type and Hyundai is not covering the cost of repair. It is causing a significant hardship for vehicle use and the cost or repair is in the thousands. I am not the only vehicle owner that is having this issue and Hyundai needs to take accountability for this.
Corrective Action:
The sunroof on the vehicle has completely broken with minimal use the vehicle is a 2021 and only one owner. This is an ongoing issue with the vehicle type and Hyundai is not covering the cost of repair. It is causing a significant hardship for vehicle use and the cost or repair is in the thousands. I am not the only vehicle owner that is having this issue and Hyundai needs to take accountability for this.
Additional Notes:
The sunroof on the vehicle has completely broken with minimal use the vehicle is a 2021 and only one owner. This is an ongoing issue with the vehicle type and Hyundai is not covering the cost of repair. It is causing a significant hardship for vehicle use and the cost or repair is in the thousands. I am not the only vehicle owner that is having this issue and Hyundai needs to take accountability for this.
Mfg Campaign: 11608702
Recall Date: Aug 15, 2024
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The sunroof on the vehicle has completely broken with minimal use the vehicle is a 2021 and only one owner. This is an ongoing issue with the vehicle type and Hyundai is not covering the cost of repair. It is causing a significant hardship for vehicle use and the cost or repair is in the thousands. I am not the only vehicle owner that is having this issue and Hyundai needs to take accountability for this.
Corrective Action:
The sunroof on the vehicle has completely broken with minimal use the vehicle is a 2021 and only one owner. This is an ongoing issue with the vehicle type and Hyundai is not covering the cost of repair. It is causing a significant hardship for vehicle use and the cost or repair is in the thousands. I am not the only vehicle owner that is having this issue and Hyundai needs to take accountability for this.
Additional Notes:
The sunroof on the vehicle has completely broken with minimal use the vehicle is a 2021 and only one owner. This is an ongoing issue with the vehicle type and Hyundai is not covering the cost of repair. It is causing a significant hardship for vehicle use and the cost or repair is in the thousands. I am not the only vehicle owner that is having this issue and Hyundai needs to take accountability for this.
Mfg Campaign: 11608702
Recall Date: Aug 15, 2024
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
Second row passenger side seat belt would come undone while driving. This would usually happen while under pressure rounding corners. Addressed with dealership during routine maintenance. Buckle was replaced and have not had any issues since.
Corrective Action:
Second row passenger side seat belt would come undone while driving. This would usually happen while under pressure rounding corners. Addressed with dealership during routine maintenance. Buckle was replaced and have not had any issues since.
Additional Notes:
Second row passenger side seat belt would come undone while driving. This would usually happen while under pressure rounding corners. Addressed with dealership during routine maintenance. Buckle was replaced and have not had any issues since.
Mfg Campaign: 11608430
Recall Date: Aug 14, 2024
Hyundai Motor America
Defect Description:
SEAT BELTS
Potential Consequences:
Front passenger and both captain chairs seatbelts will unlatch on their own. Windshield wipers when on automatic setting will turn on with no precipitation on windshield. Generally when the steering is turned slightly left. Both issues have happened multiple times over the past 4 years of ownership.
Corrective Action:
Front passenger and both captain chairs seatbelts will unlatch on their own. Windshield wipers when on automatic setting will turn on with no precipitation on windshield. Generally when the steering is turned slightly left. Both issues have happened multiple times over the past 4 years of ownership.
Additional Notes:
Front passenger and both captain chairs seatbelts will unlatch on their own. Windshield wipers when on automatic setting will turn on with no precipitation on windshield. Generally when the steering is turned slightly left. Both issues have happened multiple times over the past 4 years of ownership.
Mfg Campaign: 11607964
Recall Date: Aug 12, 2024
Hyundai Motor America
Defect Description:
VISIBILITY/WIPER
Potential Consequences:
Front passenger and both captain chairs seatbelts will unlatch on their own. Windshield wipers when on automatic setting will turn on with no precipitation on windshield. Generally when the steering is turned slightly left. Both issues have happened multiple times over the past 4 years of ownership.
Corrective Action:
Front passenger and both captain chairs seatbelts will unlatch on their own. Windshield wipers when on automatic setting will turn on with no precipitation on windshield. Generally when the steering is turned slightly left. Both issues have happened multiple times over the past 4 years of ownership.
Additional Notes:
Front passenger and both captain chairs seatbelts will unlatch on their own. Windshield wipers when on automatic setting will turn on with no precipitation on windshield. Generally when the steering is turned slightly left. Both issues have happened multiple times over the past 4 years of ownership.
Mfg Campaign: 11607964
Recall Date: Aug 12, 2024
Hyundai Motor America
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
The child lock function malfunctions after engaged. Persistent clicking and doors are able to be opened while in the lock engage position. I travel with children so their safety is at risk with this malfunction. No lamp messages or warning signs are displayed. I’m taking back to the CarMax dealer today as I just purchased this car less than 24 hours ago.
Corrective Action:
The child lock function malfunctions after engaged. Persistent clicking and doors are able to be opened while in the lock engage position. I travel with children so their safety is at risk with this malfunction. No lamp messages or warning signs are displayed. I’m taking back to the CarMax dealer today as I just purchased this car less than 24 hours ago.
Additional Notes:
The child lock function malfunctions after engaged. Persistent clicking and doors are able to be opened while in the lock engage position. I travel with children so their safety is at risk with this malfunction. No lamp messages or warning signs are displayed. I’m taking back to the CarMax dealer today as I just purchased this car less than 24 hours ago.
Mfg Campaign: 11607217
Recall Date: Aug 8, 2024
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury