Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Hyundai Motor America
Safety Issue:
Hyundai Motor America (Hyundai) is recalling certain 2019-2020 Elantra, 2019-2021 Kona and Veloster vehicles equipped with 2.0L Nu MPI engines. The piston oil rings may not have been properly heat-treated, which could result in engine damage.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 203
Recall Date: Apr 28, 2021
Consumer Complaints
264 ComplaintsHyundai Motor America
Defect Description:
STEERING
Potential Consequences:
My car was stolen. I'm waiting to hear how much repairs will cost. The steering wheel ignition lock is easy bypassed by using only a small screwdriver or USB cord. This makes the car easily stolen and therefore violates the requirements of 571.114 which requires a "starting system which, whenever the key is removed from the starting system prevents.. the normal activation of the vehicles engine or motor". This affects all Kia / Hyundai vehicles with a normal keyed ignition and without a vehicle immobilizer produced from approximately 2009-2022. Since the technology required to comply with the regulation (i.e. a vehicle immobilizer) is readily available and available on other cars from this maker, the vehicle manufacturer knowingly violated this regulation. I request a NHTSA inquiry into this clear safety defect.
Corrective Action:
My car was stolen. I'm waiting to hear how much repairs will cost. The steering wheel ignition lock is easy bypassed by using only a small screwdriver or USB cord. This makes the car easily stolen and therefore violates the requirements of 571.114 which requires a "starting system which, whenever the key is removed from the starting system prevents.. the normal activation of the vehicles engine or motor". This affects all Kia / Hyundai vehicles with a normal keyed ignition and without a vehicle immobilizer produced from approximately 2009-2022. Since the technology required to comply with the regulation (i.e. a vehicle immobilizer) is readily available and available on other cars from this maker, the vehicle manufacturer knowingly violated this regulation. I request a NHTSA inquiry into this clear safety defect.
Additional Notes:
My car was stolen. I'm waiting to hear how much repairs will cost. The steering wheel ignition lock is easy bypassed by using only a small screwdriver or USB cord. This makes the car easily stolen and therefore violates the requirements of 571.114 which requires a "starting system which, whenever the key is removed from the starting system prevents.. the normal activation of the vehicles engine or motor". This affects all Kia / Hyundai vehicles with a normal keyed ignition and without a vehicle immobilizer produced from approximately 2009-2022. Since the technology required to comply with the regulation (i.e. a vehicle immobilizer) is readily available and available on other cars from this maker, the vehicle manufacturer knowingly violated this regulation. I request a NHTSA inquiry into this clear safety defect.
Mfg Campaign: 11480272
Recall Date: Aug 19, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My car was stolen. I'm waiting to hear how much repairs will cost. The steering wheel ignition lock is easy bypassed by using only a small screwdriver or USB cord. This makes the car easily stolen and therefore violates the requirements of 571.114 which requires a "starting system which, whenever the key is removed from the starting system prevents.. the normal activation of the vehicles engine or motor". This affects all Kia / Hyundai vehicles with a normal keyed ignition and without a vehicle immobilizer produced from approximately 2009-2022. Since the technology required to comply with the regulation (i.e. a vehicle immobilizer) is readily available and available on other cars from this maker, the vehicle manufacturer knowingly violated this regulation. I request a NHTSA inquiry into this clear safety defect.
Corrective Action:
My car was stolen. I'm waiting to hear how much repairs will cost. The steering wheel ignition lock is easy bypassed by using only a small screwdriver or USB cord. This makes the car easily stolen and therefore violates the requirements of 571.114 which requires a "starting system which, whenever the key is removed from the starting system prevents.. the normal activation of the vehicles engine or motor". This affects all Kia / Hyundai vehicles with a normal keyed ignition and without a vehicle immobilizer produced from approximately 2009-2022. Since the technology required to comply with the regulation (i.e. a vehicle immobilizer) is readily available and available on other cars from this maker, the vehicle manufacturer knowingly violated this regulation. I request a NHTSA inquiry into this clear safety defect.
Additional Notes:
My car was stolen. I'm waiting to hear how much repairs will cost. The steering wheel ignition lock is easy bypassed by using only a small screwdriver or USB cord. This makes the car easily stolen and therefore violates the requirements of 571.114 which requires a "starting system which, whenever the key is removed from the starting system prevents.. the normal activation of the vehicles engine or motor". This affects all Kia / Hyundai vehicles with a normal keyed ignition and without a vehicle immobilizer produced from approximately 2009-2022. Since the technology required to comply with the regulation (i.e. a vehicle immobilizer) is readily available and available on other cars from this maker, the vehicle manufacturer knowingly violated this regulation. I request a NHTSA inquiry into this clear safety defect.
Mfg Campaign: 11480272
Recall Date: Aug 19, 2022
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The High beams will not engage lights stay on dim mode
Corrective Action:
The High beams will not engage lights stay on dim mode
Additional Notes:
The High beams will not engage lights stay on dim mode
Mfg Campaign: 11474870
Recall Date: Jul 20, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Vehicle stalled at red light, towed to dealer with Seized Motor according to dealer. According to recall this may happen. Car is 2019, purchased new, still under warranty. Denying warranty work due to missing 1 oil change. Will not make good on recall.
Corrective Action:
Vehicle stalled at red light, towed to dealer with Seized Motor according to dealer. According to recall this may happen. Car is 2019, purchased new, still under warranty. Denying warranty work due to missing 1 oil change. Will not make good on recall.
Additional Notes:
Vehicle stalled at red light, towed to dealer with Seized Motor according to dealer. According to recall this may happen. Car is 2019, purchased new, still under warranty. Denying warranty work due to missing 1 oil change. Will not make good on recall.
Mfg Campaign: 11474909
Recall Date: Jul 20, 2022
Hyundai Motor America
Defect Description:
STEERING
Potential Consequences:
When steering, the steering wheel makes a rubbing noise.
Corrective Action:
When steering, the steering wheel makes a rubbing noise.
Additional Notes:
When steering, the steering wheel makes a rubbing noise.
Mfg Campaign: 11473992
Recall Date: Jul 14, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
35K miles; they are replacing the motor (2.0L Atkinson Cycle (G4NH)). They did a compression test and it failed.
Corrective Action:
35K miles; they are replacing the motor (2.0L Atkinson Cycle (G4NH)). They did a compression test and it failed.
Additional Notes:
35K miles; they are replacing the motor (2.0L Atkinson Cycle (G4NH)). They did a compression test and it failed.
Mfg Campaign: 11473697
Recall Date: Jul 13, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
I have gotten notice for a recall three times from the manufacturer and/or dealership and everytime I take it in, something is wrong and there's an excuse as to why the recall isn't being done. As a matter of fact your site shows that there is no active recall but there is or I wouldn't keep getting notifications to bring my car in. I need someone to look into what is going on before something bad happens to me or my family while I'm driving. Thank you
Corrective Action:
I have gotten notice for a recall three times from the manufacturer and/or dealership and everytime I take it in, something is wrong and there's an excuse as to why the recall isn't being done. As a matter of fact your site shows that there is no active recall but there is or I wouldn't keep getting notifications to bring my car in. I need someone to look into what is going on before something bad happens to me or my family while I'm driving. Thank you
Additional Notes:
I have gotten notice for a recall three times from the manufacturer and/or dealership and everytime I take it in, something is wrong and there's an excuse as to why the recall isn't being done. As a matter of fact your site shows that there is no active recall but there is or I wouldn't keep getting notifications to bring my car in. I need someone to look into what is going on before something bad happens to me or my family while I'm driving. Thank you
Mfg Campaign: 11473439
Recall Date: Jul 11, 2022
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
Trouble code:P0011 Mechanic replaced timing soliend. On driving car home, the engine began shutting down. Took back to mechanic who stated he could not get the engine to repeat trouble. Continue to drive and see what happens. Continued to drive but engine shut down got continuously worse and there is a sound like a fan blade is knocking against something (best way I can describe the noise)which is intermittent. Headlights are very dim. This was noticed late last year. It got so bad that I started to Google it and found there are other companies about this online including that the high beams don't work at all .
Corrective Action:
Trouble code:P0011 Mechanic replaced timing soliend. On driving car home, the engine began shutting down. Took back to mechanic who stated he could not get the engine to repeat trouble. Continue to drive and see what happens. Continued to drive but engine shut down got continuously worse and there is a sound like a fan blade is knocking against something (best way I can describe the noise)which is intermittent. Headlights are very dim. This was noticed late last year. It got so bad that I started to Google it and found there are other companies about this online including that the high beams don't work at all .
Additional Notes:
Trouble code:P0011 Mechanic replaced timing soliend. On driving car home, the engine began shutting down. Took back to mechanic who stated he could not get the engine to repeat trouble. Continue to drive and see what happens. Continued to drive but engine shut down got continuously worse and there is a sound like a fan blade is knocking against something (best way I can describe the noise)which is intermittent. Headlights are very dim. This was noticed late last year. It got so bad that I started to Google it and found there are other companies about this online including that the high beams don't work at all .
Mfg Campaign: 11473471
Recall Date: Jul 11, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Trouble code:P0011 Mechanic replaced timing soliend. On driving car home, the engine began shutting down. Took back to mechanic who stated he could not get the engine to repeat trouble. Continue to drive and see what happens. Continued to drive but engine shut down got continuously worse and there is a sound like a fan blade is knocking against something (best way I can describe the noise)which is intermittent. Headlights are very dim. This was noticed late last year. It got so bad that I started to Google it and found there are other companies about this online including that the high beams don't work at all .
Corrective Action:
Trouble code:P0011 Mechanic replaced timing soliend. On driving car home, the engine began shutting down. Took back to mechanic who stated he could not get the engine to repeat trouble. Continue to drive and see what happens. Continued to drive but engine shut down got continuously worse and there is a sound like a fan blade is knocking against something (best way I can describe the noise)which is intermittent. Headlights are very dim. This was noticed late last year. It got so bad that I started to Google it and found there are other companies about this online including that the high beams don't work at all .
Additional Notes:
Trouble code:P0011 Mechanic replaced timing soliend. On driving car home, the engine began shutting down. Took back to mechanic who stated he could not get the engine to repeat trouble. Continue to drive and see what happens. Continued to drive but engine shut down got continuously worse and there is a sound like a fan blade is knocking against something (best way I can describe the noise)which is intermittent. Headlights are very dim. This was noticed late last year. It got so bad that I started to Google it and found there are other companies about this online including that the high beams don't work at all .
Mfg Campaign: 11473471
Recall Date: Jul 11, 2022
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
Trouble code:P0011 Mechanic replaced timing soliend. On driving car home, the engine began shutting down. Took back to mechanic who stated he could not get the engine to repeat trouble. Continue to drive and see what happens. Continued to drive but engine shut down got continuously worse and there is a sound like a fan blade is knocking against something (best way I can describe the noise)which is intermittent. Headlights are very dim. This was noticed late last year. It got so bad that I started to Google it and found there are other companies about this online including that the high beams don't work at all .
Corrective Action:
Trouble code:P0011 Mechanic replaced timing soliend. On driving car home, the engine began shutting down. Took back to mechanic who stated he could not get the engine to repeat trouble. Continue to drive and see what happens. Continued to drive but engine shut down got continuously worse and there is a sound like a fan blade is knocking against something (best way I can describe the noise)which is intermittent. Headlights are very dim. This was noticed late last year. It got so bad that I started to Google it and found there are other companies about this online including that the high beams don't work at all .
Additional Notes:
Trouble code:P0011 Mechanic replaced timing soliend. On driving car home, the engine began shutting down. Took back to mechanic who stated he could not get the engine to repeat trouble. Continue to drive and see what happens. Continued to drive but engine shut down got continuously worse and there is a sound like a fan blade is knocking against something (best way I can describe the noise)which is intermittent. Headlights are very dim. This was noticed late last year. It got so bad that I started to Google it and found there are other companies about this online including that the high beams don't work at all .
Mfg Campaign: 11473471
Recall Date: Jul 11, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Vehicle engine light came on and vehicle started driving rough at times stalling while driving it. Took it to a certified mechanic and he advised that it showed coils were bad. After replacing al coils plus spark plugs vehicle still showed engine light on. It also diagnosed sensors and cam shafts, solenoids. After all work performed vehicle engine light was still on and was driving rough at times still stalling on the road. I found that Hyundai had a recall on the same vehicle and make, model, engine type. When I took it to the dealership, they told me my VIN was not included in the recall even though it matched the exactly matched the recall. I have spent over two months without my vehicle, and it is still at the dealership. I have also incurred a lot of mechanical and rental fees so I could get back and forth to work.
Corrective Action:
Vehicle engine light came on and vehicle started driving rough at times stalling while driving it. Took it to a certified mechanic and he advised that it showed coils were bad. After replacing al coils plus spark plugs vehicle still showed engine light on. It also diagnosed sensors and cam shafts, solenoids. After all work performed vehicle engine light was still on and was driving rough at times still stalling on the road. I found that Hyundai had a recall on the same vehicle and make, model, engine type. When I took it to the dealership, they told me my VIN was not included in the recall even though it matched the exactly matched the recall. I have spent over two months without my vehicle, and it is still at the dealership. I have also incurred a lot of mechanical and rental fees so I could get back and forth to work.
Additional Notes:
Vehicle engine light came on and vehicle started driving rough at times stalling while driving it. Took it to a certified mechanic and he advised that it showed coils were bad. After replacing al coils plus spark plugs vehicle still showed engine light on. It also diagnosed sensors and cam shafts, solenoids. After all work performed vehicle engine light was still on and was driving rough at times still stalling on the road. I found that Hyundai had a recall on the same vehicle and make, model, engine type. When I took it to the dealership, they told me my VIN was not included in the recall even though it matched the exactly matched the recall. I have spent over two months without my vehicle, and it is still at the dealership. I have also incurred a lot of mechanical and rental fees so I could get back and forth to work.
Mfg Campaign: 11471386
Recall Date: Jun 28, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Have had this problem on and off for a solid year, at one point I found the recall referenced in the other complaints stating my car was affected however when I search now it says “no unrepaired recalls” for reference, I’ve made 3 calls regarding this scary issue and have been told the same dealership doesn’t do loaners and on another day doesn’t have loaners & have also been given a 6 week wait period to see if they can get around to it. it doesn’t matter if I’m on the highway or at a stop sign the car will just out of no where shut off. This has caused an accident between myself and the guard rail on the highway a few months back. All the lights will come on and the car will just stop. This is usually paired with a rattling noise as well. It happens multiple times a day or week sometimes it will happen 4 times in a 10 minute drive. It is so scary & Hyundai hasn’t seemed to care. Sometimes it will go on for weeks and then have a few weeks where it stops. I also feel like I oil changes an abnormal amount, it’s like everytime I go they tell me I’m way over due yet the mileage doesn’t add up. Worst car I’ve ever owned.
Corrective Action:
Have had this problem on and off for a solid year, at one point I found the recall referenced in the other complaints stating my car was affected however when I search now it says “no unrepaired recalls” for reference, I’ve made 3 calls regarding this scary issue and have been told the same dealership doesn’t do loaners and on another day doesn’t have loaners & have also been given a 6 week wait period to see if they can get around to it. it doesn’t matter if I’m on the highway or at a stop sign the car will just out of no where shut off. This has caused an accident between myself and the guard rail on the highway a few months back. All the lights will come on and the car will just stop. This is usually paired with a rattling noise as well. It happens multiple times a day or week sometimes it will happen 4 times in a 10 minute drive. It is so scary & Hyundai hasn’t seemed to care. Sometimes it will go on for weeks and then have a few weeks where it stops. I also feel like I oil changes an abnormal amount, it’s like everytime I go they tell me I’m way over due yet the mileage doesn’t add up. Worst car I’ve ever owned.
Additional Notes:
Have had this problem on and off for a solid year, at one point I found the recall referenced in the other complaints stating my car was affected however when I search now it says “no unrepaired recalls” for reference, I’ve made 3 calls regarding this scary issue and have been told the same dealership doesn’t do loaners and on another day doesn’t have loaners & have also been given a 6 week wait period to see if they can get around to it. it doesn’t matter if I’m on the highway or at a stop sign the car will just out of no where shut off. This has caused an accident between myself and the guard rail on the highway a few months back. All the lights will come on and the car will just stop. This is usually paired with a rattling noise as well. It happens multiple times a day or week sometimes it will happen 4 times in a 10 minute drive. It is so scary & Hyundai hasn’t seemed to care. Sometimes it will go on for weeks and then have a few weeks where it stops. I also feel like I oil changes an abnormal amount, it’s like everytime I go they tell me I’m way over due yet the mileage doesn’t add up. Worst car I’ve ever owned.
Mfg Campaign: 11470573
Recall Date: Jun 23, 2022
Hyundai Motor America
Defect Description:
EXTERIOR LIGHTING
Potential Consequences:
The headlamp actuator inside the headlight assembly that flips to reveal high beams or low beams is made of a cheap, flimsy plastic that wears down quickly. When it is worn down, the rod can no longer control whether high beams or low beams are shown. Because of this, this car is stuck with either high beams or no headlights at all. This is extremely unsafe for nighttime driving as you are stuck being invisible and likely to be hit by another car or alternatively, blinding the other occupants of the road at night. A full headlight assembly replacement is required which numbers to nearly $3000 for both sides. However, the replacement is going to have the same issue down the line due to the non-durable material of the shutter. There have been many complaints on Youtube and Hyundai forums about this exact issue, but there has yet to be a recall of any sort despite the safety hazard this presents.
Corrective Action:
The headlamp actuator inside the headlight assembly that flips to reveal high beams or low beams is made of a cheap, flimsy plastic that wears down quickly. When it is worn down, the rod can no longer control whether high beams or low beams are shown. Because of this, this car is stuck with either high beams or no headlights at all. This is extremely unsafe for nighttime driving as you are stuck being invisible and likely to be hit by another car or alternatively, blinding the other occupants of the road at night. A full headlight assembly replacement is required which numbers to nearly $3000 for both sides. However, the replacement is going to have the same issue down the line due to the non-durable material of the shutter. There have been many complaints on Youtube and Hyundai forums about this exact issue, but there has yet to be a recall of any sort despite the safety hazard this presents.
Additional Notes:
The headlamp actuator inside the headlight assembly that flips to reveal high beams or low beams is made of a cheap, flimsy plastic that wears down quickly. When it is worn down, the rod can no longer control whether high beams or low beams are shown. Because of this, this car is stuck with either high beams or no headlights at all. This is extremely unsafe for nighttime driving as you are stuck being invisible and likely to be hit by another car or alternatively, blinding the other occupants of the road at night. A full headlight assembly replacement is required which numbers to nearly $3000 for both sides. However, the replacement is going to have the same issue down the line due to the non-durable material of the shutter. There have been many complaints on Youtube and Hyundai forums about this exact issue, but there has yet to be a recall of any sort despite the safety hazard this presents.
Mfg Campaign: 11469212
Recall Date: Jun 14, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The manufacture looked at the vehicle and stated the car engine has siezed. Safety was put at risk because i was driving down my street home when the engine made a noise and it stopped all together. I was going about 10 miles per hour, so no actual injuries. The issue has been confirmed by the Hyundai Dealership. There were no warning lights or anything prior to the engine being siezed. The vehicle has been serviced regularly.
Corrective Action:
The manufacture looked at the vehicle and stated the car engine has siezed. Safety was put at risk because i was driving down my street home when the engine made a noise and it stopped all together. I was going about 10 miles per hour, so no actual injuries. The issue has been confirmed by the Hyundai Dealership. There were no warning lights or anything prior to the engine being siezed. The vehicle has been serviced regularly.
Additional Notes:
The manufacture looked at the vehicle and stated the car engine has siezed. Safety was put at risk because i was driving down my street home when the engine made a noise and it stopped all together. I was going about 10 miles per hour, so no actual injuries. The issue has been confirmed by the Hyundai Dealership. There were no warning lights or anything prior to the engine being siezed. The vehicle has been serviced regularly.
Mfg Campaign: 11467995
Recall Date: Jun 7, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine is burning oil between oil changes. Less than 60,000 miles. Worried engine is exhibiting symptoms of others involved in Hyundai recall.
Corrective Action:
Engine is burning oil between oil changes. Less than 60,000 miles. Worried engine is exhibiting symptoms of others involved in Hyundai recall.
Additional Notes:
Engine is burning oil between oil changes. Less than 60,000 miles. Worried engine is exhibiting symptoms of others involved in Hyundai recall.
Mfg Campaign: 11467427
Recall Date: Jun 3, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
My son and I were driving home in the dark yesterday. Then engine failed. It was driving then slowly powered down. The check engine light, the oil light, and battery light came on all at once. Needed a tow. It was the scariest thing in the world to be stranded in a disabled vehicle on the side of the road. It breaks my heart hearing my son from the back seat say something is wrong mommy, its not working. The dealership is crap. Stating that it's over some made up one year warranty, yes I've only had the car less than a year. They also won't look at my car for 3-4 days because of the holiday. Thank God my son and I have family and friends to save us. I am completed disgusted and feel for everyone in this situation.
Corrective Action:
My son and I were driving home in the dark yesterday. Then engine failed. It was driving then slowly powered down. The check engine light, the oil light, and battery light came on all at once. Needed a tow. It was the scariest thing in the world to be stranded in a disabled vehicle on the side of the road. It breaks my heart hearing my son from the back seat say something is wrong mommy, its not working. The dealership is crap. Stating that it's over some made up one year warranty, yes I've only had the car less than a year. They also won't look at my car for 3-4 days because of the holiday. Thank God my son and I have family and friends to save us. I am completed disgusted and feel for everyone in this situation.
Additional Notes:
My son and I were driving home in the dark yesterday. Then engine failed. It was driving then slowly powered down. The check engine light, the oil light, and battery light came on all at once. Needed a tow. It was the scariest thing in the world to be stranded in a disabled vehicle on the side of the road. It breaks my heart hearing my son from the back seat say something is wrong mommy, its not working. The dealership is crap. Stating that it's over some made up one year warranty, yes I've only had the car less than a year. They also won't look at my car for 3-4 days because of the holiday. Thank God my son and I have family and friends to save us. I am completed disgusted and feel for everyone in this situation.
Mfg Campaign: 11466367
Recall Date: May 27, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
Engine shut off while driving.
Corrective Action:
Engine shut off while driving.
Additional Notes:
Engine shut off while driving.
Mfg Campaign: 11466284
Recall Date: May 26, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
Engine shut off while driving.
Corrective Action:
Engine shut off while driving.
Additional Notes:
Engine shut off while driving.
Mfg Campaign: 11466284
Recall Date: May 26, 2022
Hyundai Motor America
Defect Description:
ENGINE
Potential Consequences:
The engine on my 2019 Hyundai Elantra failed during high speed interstate travel. After being on the highway for several hours traveling at approximately 75 mph I heard an odd "pop" which sounded like a rock flying up into the undercarriage on I-40 near Morrilton, AR. About 10 minutes after this sound occurred, my vehicle started to smoke from under the hood and then emit a rattling sound. As I pulled the vehicle to the shoulder of the road it began to flash multiple warning lights across the dashboard and became very difficult to steer. I stopped the car, turned off the ignition, and popped the hood to inspect the smoke. When I attempted to restart the car, it indicated system failure and would not restart. The car was towed to Crain Hyundai in Conway, AR for repair however they have refused to honor the warranty stating that the vehicle was vandalized by someone removing the oil plug. My insurance company investigated this allegation and found that the failure was mechanical in nature and not the result of vandalism. Further, the dealership indicated in the insurance investigation that they have never even run diagnostics on the vehicle. They simply refused the warranty when they noticed the oil plug was missing. The vehicle is available for inspection upon request. When my engine blew out at a high speed on interstate traffic, my safety and the safety of others was at risk because my vehicle suddenly and unexpectedly slowed down and then stopped on the roadside. The location where I pulled over was at the top of a blind hill and oncoming traffic could not see my vehicle as they approached it. As we sat on the roadside waiting for a tow we were nearly hit 4x, including once where the vehicle lost control and spun from the right lane, across the left lane and into the median before righting itself. There were NO warning lamps, messages or other symptoms of the problem prior to the failure. My vehicle had been parked on a concrete drive and no leaks were seen.
Corrective Action:
The engine on my 2019 Hyundai Elantra failed during high speed interstate travel. After being on the highway for several hours traveling at approximately 75 mph I heard an odd "pop" which sounded like a rock flying up into the undercarriage on I-40 near Morrilton, AR. About 10 minutes after this sound occurred, my vehicle started to smoke from under the hood and then emit a rattling sound. As I pulled the vehicle to the shoulder of the road it began to flash multiple warning lights across the dashboard and became very difficult to steer. I stopped the car, turned off the ignition, and popped the hood to inspect the smoke. When I attempted to restart the car, it indicated system failure and would not restart. The car was towed to Crain Hyundai in Conway, AR for repair however they have refused to honor the warranty stating that the vehicle was vandalized by someone removing the oil plug. My insurance company investigated this allegation and found that the failure was mechanical in nature and not the result of vandalism. Further, the dealership indicated in the insurance investigation that they have never even run diagnostics on the vehicle. They simply refused the warranty when they noticed the oil plug was missing. The vehicle is available for inspection upon request. When my engine blew out at a high speed on interstate traffic, my safety and the safety of others was at risk because my vehicle suddenly and unexpectedly slowed down and then stopped on the roadside. The location where I pulled over was at the top of a blind hill and oncoming traffic could not see my vehicle as they approached it. As we sat on the roadside waiting for a tow we were nearly hit 4x, including once where the vehicle lost control and spun from the right lane, across the left lane and into the median before righting itself. There were NO warning lamps, messages or other symptoms of the problem prior to the failure. My vehicle had been parked on a concrete drive and no leaks were seen.
Additional Notes:
The engine on my 2019 Hyundai Elantra failed during high speed interstate travel. After being on the highway for several hours traveling at approximately 75 mph I heard an odd "pop" which sounded like a rock flying up into the undercarriage on I-40 near Morrilton, AR. About 10 minutes after this sound occurred, my vehicle started to smoke from under the hood and then emit a rattling sound. As I pulled the vehicle to the shoulder of the road it began to flash multiple warning lights across the dashboard and became very difficult to steer. I stopped the car, turned off the ignition, and popped the hood to inspect the smoke. When I attempted to restart the car, it indicated system failure and would not restart. The car was towed to Crain Hyundai in Conway, AR for repair however they have refused to honor the warranty stating that the vehicle was vandalized by someone removing the oil plug. My insurance company investigated this allegation and found that the failure was mechanical in nature and not the result of vandalism. Further, the dealership indicated in the insurance investigation that they have never even run diagnostics on the vehicle. They simply refused the warranty when they noticed the oil plug was missing. The vehicle is available for inspection upon request. When my engine blew out at a high speed on interstate traffic, my safety and the safety of others was at risk because my vehicle suddenly and unexpectedly slowed down and then stopped on the roadside. The location where I pulled over was at the top of a blind hill and oncoming traffic could not see my vehicle as they approached it. As we sat on the roadside waiting for a tow we were nearly hit 4x, including once where the vehicle lost control and spun from the right lane, across the left lane and into the median before righting itself. There were NO warning lamps, messages or other symptoms of the problem prior to the failure. My vehicle had been parked on a concrete drive and no leaks were seen.
Mfg Campaign: 11465183
Recall Date: May 18, 2022
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The engine on my 2019 Hyundai Elantra failed during high speed interstate travel. After being on the highway for several hours traveling at approximately 75 mph I heard an odd "pop" which sounded like a rock flying up into the undercarriage on I-40 near Morrilton, AR. About 10 minutes after this sound occurred, my vehicle started to smoke from under the hood and then emit a rattling sound. As I pulled the vehicle to the shoulder of the road it began to flash multiple warning lights across the dashboard and became very difficult to steer. I stopped the car, turned off the ignition, and popped the hood to inspect the smoke. When I attempted to restart the car, it indicated system failure and would not restart. The car was towed to Crain Hyundai in Conway, AR for repair however they have refused to honor the warranty stating that the vehicle was vandalized by someone removing the oil plug. My insurance company investigated this allegation and found that the failure was mechanical in nature and not the result of vandalism. Further, the dealership indicated in the insurance investigation that they have never even run diagnostics on the vehicle. They simply refused the warranty when they noticed the oil plug was missing. The vehicle is available for inspection upon request. When my engine blew out at a high speed on interstate traffic, my safety and the safety of others was at risk because my vehicle suddenly and unexpectedly slowed down and then stopped on the roadside. The location where I pulled over was at the top of a blind hill and oncoming traffic could not see my vehicle as they approached it. As we sat on the roadside waiting for a tow we were nearly hit 4x, including once where the vehicle lost control and spun from the right lane, across the left lane and into the median before righting itself. There were NO warning lamps, messages or other symptoms of the problem prior to the failure. My vehicle had been parked on a concrete drive and no leaks were seen.
Corrective Action:
The engine on my 2019 Hyundai Elantra failed during high speed interstate travel. After being on the highway for several hours traveling at approximately 75 mph I heard an odd "pop" which sounded like a rock flying up into the undercarriage on I-40 near Morrilton, AR. About 10 minutes after this sound occurred, my vehicle started to smoke from under the hood and then emit a rattling sound. As I pulled the vehicle to the shoulder of the road it began to flash multiple warning lights across the dashboard and became very difficult to steer. I stopped the car, turned off the ignition, and popped the hood to inspect the smoke. When I attempted to restart the car, it indicated system failure and would not restart. The car was towed to Crain Hyundai in Conway, AR for repair however they have refused to honor the warranty stating that the vehicle was vandalized by someone removing the oil plug. My insurance company investigated this allegation and found that the failure was mechanical in nature and not the result of vandalism. Further, the dealership indicated in the insurance investigation that they have never even run diagnostics on the vehicle. They simply refused the warranty when they noticed the oil plug was missing. The vehicle is available for inspection upon request. When my engine blew out at a high speed on interstate traffic, my safety and the safety of others was at risk because my vehicle suddenly and unexpectedly slowed down and then stopped on the roadside. The location where I pulled over was at the top of a blind hill and oncoming traffic could not see my vehicle as they approached it. As we sat on the roadside waiting for a tow we were nearly hit 4x, including once where the vehicle lost control and spun from the right lane, across the left lane and into the median before righting itself. There were NO warning lamps, messages or other symptoms of the problem prior to the failure. My vehicle had been parked on a concrete drive and no leaks were seen.
Additional Notes:
The engine on my 2019 Hyundai Elantra failed during high speed interstate travel. After being on the highway for several hours traveling at approximately 75 mph I heard an odd "pop" which sounded like a rock flying up into the undercarriage on I-40 near Morrilton, AR. About 10 minutes after this sound occurred, my vehicle started to smoke from under the hood and then emit a rattling sound. As I pulled the vehicle to the shoulder of the road it began to flash multiple warning lights across the dashboard and became very difficult to steer. I stopped the car, turned off the ignition, and popped the hood to inspect the smoke. When I attempted to restart the car, it indicated system failure and would not restart. The car was towed to Crain Hyundai in Conway, AR for repair however they have refused to honor the warranty stating that the vehicle was vandalized by someone removing the oil plug. My insurance company investigated this allegation and found that the failure was mechanical in nature and not the result of vandalism. Further, the dealership indicated in the insurance investigation that they have never even run diagnostics on the vehicle. They simply refused the warranty when they noticed the oil plug was missing. The vehicle is available for inspection upon request. When my engine blew out at a high speed on interstate traffic, my safety and the safety of others was at risk because my vehicle suddenly and unexpectedly slowed down and then stopped on the roadside. The location where I pulled over was at the top of a blind hill and oncoming traffic could not see my vehicle as they approached it. As we sat on the roadside waiting for a tow we were nearly hit 4x, including once where the vehicle lost control and spun from the right lane, across the left lane and into the median before righting itself. There were NO warning lamps, messages or other symptoms of the problem prior to the failure. My vehicle had been parked on a concrete drive and no leaks were seen.
Mfg Campaign: 11465183
Recall Date: May 18, 2022
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