Complaints & Recalls
Consumer Complaints
87 ComplaintsHyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
ON EASTER SUNDAY 04/01/2018 I WAS IN AN ACCIDENT THAT CAUSED ,$ 10,800.00 IN FRONT END COLLISION DAMAGE , NO AIRBAGS DEPLOYED. THE RESULTING COLLISION CAUSED MY SEATBELT ON BREAK 3 OF MY LEFT RIBS . I HAD ACCIDENTALLY DROPPED A CLOSED WATER BOTTLE BETWEEN MY LEGS , SAID BOTTLE THEN ROLLED UP UNDER BRAKE PEDAL , AFTER I LOOKED DOWN TO SEE WHERE IT WENT I LOOKED UP TO MY HORROR DISCOVERED A RED ISHTAR WITH A CAR STOPPED IF FRONT OF ME . I SLAM ON WHAT BRAKE I HAD AVAILABLE CUT SHELL HARD RIGHT AND COLLIDED LEFT FRONT OF MY CAR INTO RIGHT REAR OF BUMPER IN FRONT OF ME , I THEN RICOCHET INTO GUARD RAIL THUS DESERT HE OTHER FRONT SIDE OF MY VEHICLE . AGAIN NEITHER FRONT OR SIDE AIRBAGS DEPLOYED.
Corrective Action:
ON EASTER SUNDAY 04/01/2018 I WAS IN AN ACCIDENT THAT CAUSED ,$ 10,800.00 IN FRONT END COLLISION DAMAGE , NO AIRBAGS DEPLOYED. THE RESULTING COLLISION CAUSED MY SEATBELT ON BREAK 3 OF MY LEFT RIBS . I HAD ACCIDENTALLY DROPPED A CLOSED WATER BOTTLE BETWEEN MY LEGS , SAID BOTTLE THEN ROLLED UP UNDER BRAKE PEDAL , AFTER I LOOKED DOWN TO SEE WHERE IT WENT I LOOKED UP TO MY HORROR DISCOVERED A RED ISHTAR WITH A CAR STOPPED IF FRONT OF ME . I SLAM ON WHAT BRAKE I HAD AVAILABLE CUT SHELL HARD RIGHT AND COLLIDED LEFT FRONT OF MY CAR INTO RIGHT REAR OF BUMPER IN FRONT OF ME , I THEN RICOCHET INTO GUARD RAIL THUS DESERT HE OTHER FRONT SIDE OF MY VEHICLE . AGAIN NEITHER FRONT OR SIDE AIRBAGS DEPLOYED.
Additional Notes:
ON EASTER SUNDAY 04/01/2018 I WAS IN AN ACCIDENT THAT CAUSED ,$ 10,800.00 IN FRONT END COLLISION DAMAGE , NO AIRBAGS DEPLOYED. THE RESULTING COLLISION CAUSED MY SEATBELT ON BREAK 3 OF MY LEFT RIBS . I HAD ACCIDENTALLY DROPPED A CLOSED WATER BOTTLE BETWEEN MY LEGS , SAID BOTTLE THEN ROLLED UP UNDER BRAKE PEDAL , AFTER I LOOKED DOWN TO SEE WHERE IT WENT I LOOKED UP TO MY HORROR DISCOVERED A RED ISHTAR WITH A CAR STOPPED IF FRONT OF ME . I SLAM ON WHAT BRAKE I HAD AVAILABLE CUT SHELL HARD RIGHT AND COLLIDED LEFT FRONT OF MY CAR INTO RIGHT REAR OF BUMPER IN FRONT OF ME , I THEN RICOCHET INTO GUARD RAIL THUS DESERT HE OTHER FRONT SIDE OF MY VEHICLE . AGAIN NEITHER FRONT OR SIDE AIRBAGS DEPLOYED.
Mfg Campaign: 11096678
Recall Date: May 18, 2018
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
AIRBAG LIGHT CAME ON. GOT IT DIAGNOSIED AND APPEARED CODE B1490 (OCCUPENT CLASSIFICATION)
Corrective Action:
AIRBAG LIGHT CAME ON. GOT IT DIAGNOSIED AND APPEARED CODE B1490 (OCCUPENT CLASSIFICATION)
Additional Notes:
AIRBAG LIGHT CAME ON. GOT IT DIAGNOSIED AND APPEARED CODE B1490 (OCCUPENT CLASSIFICATION)
Mfg Campaign: 11083863
Recall Date: Apr 8, 2018
Hyundai Motor America
Defect Description:
SERVICE BRAKES
Potential Consequences:
I PULLED INTO A PARKING SPOT.WHEN BRAKING FOOT HIT THE GAS PEDAL ALSO.CAR KEPT GOING.IVE BEEN DRIVING OVER 50 YEARS NEVER RAN INTO THIS TYPE OF PROBLEM.TO ME THE GAS PEDAL AND BRAKE PEDAL ARE TO CLOSE.IT COULD CAUSE A VERY BAD ACCIDENT.
Corrective Action:
I PULLED INTO A PARKING SPOT.WHEN BRAKING FOOT HIT THE GAS PEDAL ALSO.CAR KEPT GOING.IVE BEEN DRIVING OVER 50 YEARS NEVER RAN INTO THIS TYPE OF PROBLEM.TO ME THE GAS PEDAL AND BRAKE PEDAL ARE TO CLOSE.IT COULD CAUSE A VERY BAD ACCIDENT.
Additional Notes:
I PULLED INTO A PARKING SPOT.WHEN BRAKING FOOT HIT THE GAS PEDAL ALSO.CAR KEPT GOING.IVE BEEN DRIVING OVER 50 YEARS NEVER RAN INTO THIS TYPE OF PROBLEM.TO ME THE GAS PEDAL AND BRAKE PEDAL ARE TO CLOSE.IT COULD CAUSE A VERY BAD ACCIDENT.
Mfg Campaign: 11076487
Recall Date: Mar 6, 2018
Hyundai Motor America
Defect Description:
STRUCTURE:BODY
Potential Consequences:
I LIVE WHERE IT SNOWS. WHEN DRIVING DOWN THE ROAD, THE SNOW ACCUMULATES AROUND THE FRONT TIRES AND ON FRONT BUMPER. THE ACCUMULATION OF SNOW ON MY FRONT BUMPER IS PUSHING THE BUMPER OFF. ON BOTH PASSENGER AND DRIVER SIDE OF BUMPER ARE SLOWLY BEING PUSHED OFF CAR BY SNOW. THE SIDE OF BUMPER IS NOT BOLTED TO CAR. IT IS BEING HELD BY PLASTIC CLASPS ALONG TOP OF BUMPER. I AM AFRAID TO DRIVE TO WORK BECAUSE BUMPER MIGHT FALL OFF WHILE DRIVING. DUE TO ICY ROADS, MY SPEED IS 35 TO 40 MI.
Corrective Action:
I LIVE WHERE IT SNOWS. WHEN DRIVING DOWN THE ROAD, THE SNOW ACCUMULATES AROUND THE FRONT TIRES AND ON FRONT BUMPER. THE ACCUMULATION OF SNOW ON MY FRONT BUMPER IS PUSHING THE BUMPER OFF. ON BOTH PASSENGER AND DRIVER SIDE OF BUMPER ARE SLOWLY BEING PUSHED OFF CAR BY SNOW. THE SIDE OF BUMPER IS NOT BOLTED TO CAR. IT IS BEING HELD BY PLASTIC CLASPS ALONG TOP OF BUMPER. I AM AFRAID TO DRIVE TO WORK BECAUSE BUMPER MIGHT FALL OFF WHILE DRIVING. DUE TO ICY ROADS, MY SPEED IS 35 TO 40 MI.
Additional Notes:
I LIVE WHERE IT SNOWS. WHEN DRIVING DOWN THE ROAD, THE SNOW ACCUMULATES AROUND THE FRONT TIRES AND ON FRONT BUMPER. THE ACCUMULATION OF SNOW ON MY FRONT BUMPER IS PUSHING THE BUMPER OFF. ON BOTH PASSENGER AND DRIVER SIDE OF BUMPER ARE SLOWLY BEING PUSHED OFF CAR BY SNOW. THE SIDE OF BUMPER IS NOT BOLTED TO CAR. IT IS BEING HELD BY PLASTIC CLASPS ALONG TOP OF BUMPER. I AM AFRAID TO DRIVE TO WORK BECAUSE BUMPER MIGHT FALL OFF WHILE DRIVING. DUE TO ICY ROADS, MY SPEED IS 35 TO 40 MI.
Mfg Campaign: 11073511
Recall Date: Feb 18, 2018
Hyundai Motor America
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
THE UNDER CARRIAGE IS NOT STABLE. THE UNDERCARRIAGE COVER FALLS OFF WHENEVER SOMETHING SCRAPES THE BOTTOM OF CAR...ON THE PASSENGER AIDE ONLY. THE SCREWS AND BOLTS VECOME BENT AND THE NUTS FALL OFF, FORCING UNDER CARRIAGE COVER TO FALL AND SCRAPE ON GROUND. THE CAR WAS IN MOTION ABOUT 1 BLOCK FROM MY HOUSE WHEN THIS HAPPENED.
Corrective Action:
THE UNDER CARRIAGE IS NOT STABLE. THE UNDERCARRIAGE COVER FALLS OFF WHENEVER SOMETHING SCRAPES THE BOTTOM OF CAR...ON THE PASSENGER AIDE ONLY. THE SCREWS AND BOLTS VECOME BENT AND THE NUTS FALL OFF, FORCING UNDER CARRIAGE COVER TO FALL AND SCRAPE ON GROUND. THE CAR WAS IN MOTION ABOUT 1 BLOCK FROM MY HOUSE WHEN THIS HAPPENED.
Additional Notes:
THE UNDER CARRIAGE IS NOT STABLE. THE UNDERCARRIAGE COVER FALLS OFF WHENEVER SOMETHING SCRAPES THE BOTTOM OF CAR...ON THE PASSENGER AIDE ONLY. THE SCREWS AND BOLTS VECOME BENT AND THE NUTS FALL OFF, FORCING UNDER CARRIAGE COVER TO FALL AND SCRAPE ON GROUND. THE CAR WAS IN MOTION ABOUT 1 BLOCK FROM MY HOUSE WHEN THIS HAPPENED.
Mfg Campaign: 11073412
Recall Date: Feb 17, 2018
Hyundai Motor America
Defect Description:
AIR BAGS
Potential Consequences:
TL* THE CONTACT OWNED A 2017 HYUNDAI ACCENT. WHILE DRIVING 74 MPH, THE AIR BAGS FAILED TO DEPLOY IN THE CONTACT'S VEHICLE AFTER BEING STRUCK ON THE FRONT PASSENGER SIDE QUARTER PANEL. THE VEHICLE TRAVELED OVER THE MEDIAN, STRUCK AN EMBANKMENT, ROLLED OVER, AND LANDED ON ITS ROOF. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THAT CONTACT SUSTAINED A CONCUSSION, HEAD LACERATION, AND A FRACTURED COLLAR BONE THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE VEHICLE WAS NOT TOWED TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS SENDING AN INSPECTOR TO DETERMINE THE CAUSE OF THE AIR BAG DEPLOYMENT FAILURE. THE FAILURE MILEAGE WAS 841. THE VIN WAS UNAVAILABLE.
Corrective Action:
TL* THE CONTACT OWNED A 2017 HYUNDAI ACCENT. WHILE DRIVING 74 MPH, THE AIR BAGS FAILED TO DEPLOY IN THE CONTACT'S VEHICLE AFTER BEING STRUCK ON THE FRONT PASSENGER SIDE QUARTER PANEL. THE VEHICLE TRAVELED OVER THE MEDIAN, STRUCK AN EMBANKMENT, ROLLED OVER, AND LANDED ON ITS ROOF. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THAT CONTACT SUSTAINED A CONCUSSION, HEAD LACERATION, AND A FRACTURED COLLAR BONE THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE VEHICLE WAS NOT TOWED TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS SENDING AN INSPECTOR TO DETERMINE THE CAUSE OF THE AIR BAG DEPLOYMENT FAILURE. THE FAILURE MILEAGE WAS 841. THE VIN WAS UNAVAILABLE.
Additional Notes:
TL* THE CONTACT OWNED A 2017 HYUNDAI ACCENT. WHILE DRIVING 74 MPH, THE AIR BAGS FAILED TO DEPLOY IN THE CONTACT'S VEHICLE AFTER BEING STRUCK ON THE FRONT PASSENGER SIDE QUARTER PANEL. THE VEHICLE TRAVELED OVER THE MEDIAN, STRUCK AN EMBANKMENT, ROLLED OVER, AND LANDED ON ITS ROOF. THERE WERE NO WARNING INDICATORS ILLUMINATED PRIOR TO THE FAILURE. THAT CONTACT SUSTAINED A CONCUSSION, HEAD LACERATION, AND A FRACTURED COLLAR BONE THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE VEHICLE WAS NOT TOWED TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND WAS SENDING AN INSPECTOR TO DETERMINE THE CAUSE OF THE AIR BAG DEPLOYMENT FAILURE. THE FAILURE MILEAGE WAS 841. THE VIN WAS UNAVAILABLE.
Mfg Campaign: 11022080
Recall Date: Sep 7, 2017
Hyundai Motor America
Defect Description:
POWER TRAIN
Potential Consequences:
I LIVE IN LAS VEGAS NEVADA, THIS VEHICLE OVERHEATS AND SHUTS THE AIR CONDITIONER OFF WHEN IT REACHES 75% ON THE TEMPERATURE GAGE. ANYTIME THE OUTSIDE TEMPERATURE IS ABOVE 100+ DEGREES THE CAR WILL REACH 75% WHILE DRIVING IN ABOUT 30 MINUTES, IF THE CAR IS STATIONARY IT'LL GET THERE IN ABOUT 10 TO 15 MINUTES. HYUNDAI MANUFACTURING HAS SAID THAT THIS IS DUE TO A SMALL RADIATOR AND A SMALL COOLING FAN BUT WILL CURRENTLY NOT REPAIR THESE ISSUES. MOST HYUNDAI DEALERSHIPS WILL CLAIM THAT THIS IS NOT A PROBLEM OR THAT THE CAR DOES NOT HAVE A PROBLEM. THE PHOTOGRAPHS DEPICT THE TEMPERATURE RISING WHILE DRIVING THE CAR. THE ONLY TIME THE TEMPERATURE WENT DOWN WAS WHEN I MANUALLY SHUT THE AC OFF.
Corrective Action:
I LIVE IN LAS VEGAS NEVADA, THIS VEHICLE OVERHEATS AND SHUTS THE AIR CONDITIONER OFF WHEN IT REACHES 75% ON THE TEMPERATURE GAGE. ANYTIME THE OUTSIDE TEMPERATURE IS ABOVE 100+ DEGREES THE CAR WILL REACH 75% WHILE DRIVING IN ABOUT 30 MINUTES, IF THE CAR IS STATIONARY IT'LL GET THERE IN ABOUT 10 TO 15 MINUTES. HYUNDAI MANUFACTURING HAS SAID THAT THIS IS DUE TO A SMALL RADIATOR AND A SMALL COOLING FAN BUT WILL CURRENTLY NOT REPAIR THESE ISSUES. MOST HYUNDAI DEALERSHIPS WILL CLAIM THAT THIS IS NOT A PROBLEM OR THAT THE CAR DOES NOT HAVE A PROBLEM. THE PHOTOGRAPHS DEPICT THE TEMPERATURE RISING WHILE DRIVING THE CAR. THE ONLY TIME THE TEMPERATURE WENT DOWN WAS WHEN I MANUALLY SHUT THE AC OFF.
Additional Notes:
I LIVE IN LAS VEGAS NEVADA, THIS VEHICLE OVERHEATS AND SHUTS THE AIR CONDITIONER OFF WHEN IT REACHES 75% ON THE TEMPERATURE GAGE. ANYTIME THE OUTSIDE TEMPERATURE IS ABOVE 100+ DEGREES THE CAR WILL REACH 75% WHILE DRIVING IN ABOUT 30 MINUTES, IF THE CAR IS STATIONARY IT'LL GET THERE IN ABOUT 10 TO 15 MINUTES. HYUNDAI MANUFACTURING HAS SAID THAT THIS IS DUE TO A SMALL RADIATOR AND A SMALL COOLING FAN BUT WILL CURRENTLY NOT REPAIR THESE ISSUES. MOST HYUNDAI DEALERSHIPS WILL CLAIM THAT THIS IS NOT A PROBLEM OR THAT THE CAR DOES NOT HAVE A PROBLEM. THE PHOTOGRAPHS DEPICT THE TEMPERATURE RISING WHILE DRIVING THE CAR. THE ONLY TIME THE TEMPERATURE WENT DOWN WAS WHEN I MANUALLY SHUT THE AC OFF.
Mfg Campaign: 11000563
Recall Date: Jun 22, 2017
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