Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ktm North America, Inc.
Safety Issue:
KTM North America, Inc. (KTM) is recalling certain 2018-2020 690 Enduro R, Vitpilen 701, 701 Enduro, 701 Supermoto, 2019-2020 690 SMC R, Svartpilen, 2018-2019 690 Duke, and 2020 701 Enduro LR motorcycles. The bellow-style gasket on the clutch slave cylinder may have been damaged during manufacturing, which could cause the clutch to become inoperable and not disengage when the clutch lever is pulled in.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KTB2112/HTB2110
Recall Date: Oct 12, 2021
Ktm North America, Inc.
Safety Issue:
KTM North America, Inc. (KTM) is recalling certain 2018-2020 Husqvarna Motorcycle 701 Vitpilen and 2019-2020 701 Svartpilen motorcycles. The gear teeth on the license plate holder and swingarm may be positioned incorrectly, possibly resulting in a loose rear axle nut, causing the license plate holder to contact the rear wheel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: HTB2106
Recall Date: Aug 10, 2021
Ktm North America, Inc.
Safety Issue:
KTM North America, Inc. (KTM) is recalling certain 2019-2020 Husqvarna 701 Svartpilen and 2018-2020 Husqvarna 701 Vitpilen motorcycles. Fuel may leak from the fuel level sensor and fuel pump mounting area.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: HTB2012
Recall Date: Mar 19, 2020
Consumer Complaints
2 ComplaintsKtm North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
Sudden loss of throttle control. Fist incident I had left my house and ridden a 1/2 mile and the throttle suddenly became unresponsive. The motorcycle then after restart would only go aprx 10-15mph with throttle applied. I replaced the battery as it was 3yrs of age. Motorcycle then operated normally for the next trip aprx 5 miles. The following day as I went to turn left and enter a roadway in a gap in traffic the motorcycle lurched forward a few feet and then had no throttle response. This put me into the oncoming traffic lane with no propulsion and caught the other vehicles by surprise. I was almost struck by the oncoming car. In both incidence the throttle which is a fly by wire electronic throttle become completely unresponsive. The LCD dash display says "TC Failure" and the check engine, TC, and ADS lights are all illuminated. When the motorcycle is turned off and back on the problem either goes away for a minute or two or is still active. There are multiple accounts of "Husqvarna Vitpilen TC Failure with loss of throttle" accounts on forums. The Husqvarna Vitpilen 701 is essentially the same motorcycle mechanically as the KTM 690 Duke. On the forums there are reports of this happening on the Vitpilen 401 and Duke 390 as well. As a motorcyclist with 47 years of ridding experience I have owned 34 motorcycles. This is a serious safety issue know to KTM/ Husqvarna that is going to kill someone. If there was every anything that should be a recall this is it. Feel free to call me [XXX] [XXX] My 2020 Vitpilen 701 is in immaculate condition and has been serviced to specs. It has 2650 miles on it and is 3 yrs old. The warranty for the motorcycle is 2 yrs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Corrective Action:
Sudden loss of throttle control. Fist incident I had left my house and ridden a 1/2 mile and the throttle suddenly became unresponsive. The motorcycle then after restart would only go aprx 10-15mph with throttle applied. I replaced the battery as it was 3yrs of age. Motorcycle then operated normally for the next trip aprx 5 miles. The following day as I went to turn left and enter a roadway in a gap in traffic the motorcycle lurched forward a few feet and then had no throttle response. This put me into the oncoming traffic lane with no propulsion and caught the other vehicles by surprise. I was almost struck by the oncoming car. In both incidence the throttle which is a fly by wire electronic throttle become completely unresponsive. The LCD dash display says "TC Failure" and the check engine, TC, and ADS lights are all illuminated. When the motorcycle is turned off and back on the problem either goes away for a minute or two or is still active. There are multiple accounts of "Husqvarna Vitpilen TC Failure with loss of throttle" accounts on forums. The Husqvarna Vitpilen 701 is essentially the same motorcycle mechanically as the KTM 690 Duke. On the forums there are reports of this happening on the Vitpilen 401 and Duke 390 as well. As a motorcyclist with 47 years of ridding experience I have owned 34 motorcycles. This is a serious safety issue know to KTM/ Husqvarna that is going to kill someone. If there was every anything that should be a recall this is it. Feel free to call me [XXX] [XXX] My 2020 Vitpilen 701 is in immaculate condition and has been serviced to specs. It has 2650 miles on it and is 3 yrs old. The warranty for the motorcycle is 2 yrs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Additional Notes:
Sudden loss of throttle control. Fist incident I had left my house and ridden a 1/2 mile and the throttle suddenly became unresponsive. The motorcycle then after restart would only go aprx 10-15mph with throttle applied. I replaced the battery as it was 3yrs of age. Motorcycle then operated normally for the next trip aprx 5 miles. The following day as I went to turn left and enter a roadway in a gap in traffic the motorcycle lurched forward a few feet and then had no throttle response. This put me into the oncoming traffic lane with no propulsion and caught the other vehicles by surprise. I was almost struck by the oncoming car. In both incidence the throttle which is a fly by wire electronic throttle become completely unresponsive. The LCD dash display says "TC Failure" and the check engine, TC, and ADS lights are all illuminated. When the motorcycle is turned off and back on the problem either goes away for a minute or two or is still active. There are multiple accounts of "Husqvarna Vitpilen TC Failure with loss of throttle" accounts on forums. The Husqvarna Vitpilen 701 is essentially the same motorcycle mechanically as the KTM 690 Duke. On the forums there are reports of this happening on the Vitpilen 401 and Duke 390 as well. As a motorcyclist with 47 years of ridding experience I have owned 34 motorcycles. This is a serious safety issue know to KTM/ Husqvarna that is going to kill someone. If there was every anything that should be a recall this is it. Feel free to call me [XXX] [XXX] My 2020 Vitpilen 701 is in immaculate condition and has been serviced to specs. It has 2650 miles on it and is 3 yrs old. The warranty for the motorcycle is 2 yrs. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Mfg Campaign: 11547690
Recall Date: Oct 2, 2023
Ktm North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
As I approached an intersection with a stop sign for my direction of travel I pulled the clutch lever in to slow my speed and downshift the motorcycle. The clutch lever pulled all the way to the handlebar without disengaging the clutch. I had to lock/skid the rear brake to avoid being hit by an oncoming automobile. Fortunately the driver of the vehicle saw me skidding past the stop sign and swerved to avoid hitting me. I had to put the motorcycle into first gear and press the starter button as I pushed to get moving again. At the next intersection I again had to use the brakes to kill the engine to avoid being hit by oncoming vehicles. Using the starter motor was once again required to get the motorcycle moving. I had the ABS disabled as I was returning to the highway after traveling on a dirt road. Had the ABS been activated I would not have been able to avoid being hit by the automobile. Husqvarna refused to repair the failed "O Ring" in the Clutch Slave Cylinder claiming it's not a safety issue! Had I not been a rider with 50 plus years of experience this could have been a fatal accident. This is a know problem for Husqvarna/KTM and they refuse to address it. The internet is rife with other riders having the exact same problem. My local Husqvarna dealer offered to sell me an aftermarket replacement Clutch Slave Cylinder even though my motorcycle is still under the original factory warranty. They told me that Husqvarna has refused to cover countless requests to repair the faulty seal under the warranty. Had my wife or daughter been operating the motorcycle there is a good chance they would not have reacted in time to avoid injury or death.
Corrective Action:
As I approached an intersection with a stop sign for my direction of travel I pulled the clutch lever in to slow my speed and downshift the motorcycle. The clutch lever pulled all the way to the handlebar without disengaging the clutch. I had to lock/skid the rear brake to avoid being hit by an oncoming automobile. Fortunately the driver of the vehicle saw me skidding past the stop sign and swerved to avoid hitting me. I had to put the motorcycle into first gear and press the starter button as I pushed to get moving again. At the next intersection I again had to use the brakes to kill the engine to avoid being hit by oncoming vehicles. Using the starter motor was once again required to get the motorcycle moving. I had the ABS disabled as I was returning to the highway after traveling on a dirt road. Had the ABS been activated I would not have been able to avoid being hit by the automobile. Husqvarna refused to repair the failed "O Ring" in the Clutch Slave Cylinder claiming it's not a safety issue! Had I not been a rider with 50 plus years of experience this could have been a fatal accident. This is a know problem for Husqvarna/KTM and they refuse to address it. The internet is rife with other riders having the exact same problem. My local Husqvarna dealer offered to sell me an aftermarket replacement Clutch Slave Cylinder even though my motorcycle is still under the original factory warranty. They told me that Husqvarna has refused to cover countless requests to repair the faulty seal under the warranty. Had my wife or daughter been operating the motorcycle there is a good chance they would not have reacted in time to avoid injury or death.
Additional Notes:
As I approached an intersection with a stop sign for my direction of travel I pulled the clutch lever in to slow my speed and downshift the motorcycle. The clutch lever pulled all the way to the handlebar without disengaging the clutch. I had to lock/skid the rear brake to avoid being hit by an oncoming automobile. Fortunately the driver of the vehicle saw me skidding past the stop sign and swerved to avoid hitting me. I had to put the motorcycle into first gear and press the starter button as I pushed to get moving again. At the next intersection I again had to use the brakes to kill the engine to avoid being hit by oncoming vehicles. Using the starter motor was once again required to get the motorcycle moving. I had the ABS disabled as I was returning to the highway after traveling on a dirt road. Had the ABS been activated I would not have been able to avoid being hit by the automobile. Husqvarna refused to repair the failed "O Ring" in the Clutch Slave Cylinder claiming it's not a safety issue! Had I not been a rider with 50 plus years of experience this could have been a fatal accident. This is a know problem for Husqvarna/KTM and they refuse to address it. The internet is rife with other riders having the exact same problem. My local Husqvarna dealer offered to sell me an aftermarket replacement Clutch Slave Cylinder even though my motorcycle is still under the original factory warranty. They told me that Husqvarna has refused to cover countless requests to repair the faulty seal under the warranty. Had my wife or daughter been operating the motorcycle there is a good chance they would not have reacted in time to avoid injury or death.
Mfg Campaign: 11423826
Recall Date: Jul 7, 2021
Need Legal Help?
Featured Attorneys
Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury