Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ktm North America, Inc.
Safety Issue:
KTM North America, Inc. (KTM) is recalling certain 2018-2020 690 Enduro R, Vitpilen 701, 701 Enduro, 701 Supermoto, 2019-2020 690 SMC R, Svartpilen, 2018-2019 690 Duke, and 2020 701 Enduro LR motorcycles. The bellow-style gasket on the clutch slave cylinder may have been damaged during manufacturing, which could cause the clutch to become inoperable and not disengage when the clutch lever is pulled in.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KTB2112/HTB2110
Recall Date: Oct 12, 2021
Ktm North America, Inc.
Safety Issue:
KTM North America, Inc. (KTM) is recalling certain 2018-2020 Husqvarna Motorcycle 701 Vitpilen and 2019-2020 701 Svartpilen motorcycles. The gear teeth on the license plate holder and swingarm may be positioned incorrectly, possibly resulting in a loose rear axle nut, causing the license plate holder to contact the rear wheel.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: HTB2106
Recall Date: Aug 10, 2021
Ktm North America, Inc.
Safety Issue:
KTM North America, Inc. (KTM) is recalling certain 2019-2020 Husqvarna 701 Svartpilen and 2018-2020 Husqvarna 701 Vitpilen motorcycles. Fuel may leak from the fuel level sensor and fuel pump mounting area.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: HTB2012
Recall Date: Mar 19, 2020
Consumer Complaints
8 ComplaintsKtm North America, Inc.
Defect Description:
FUEL/PROPULSION SYSTEM
Potential Consequences:
Repeated instances of complete motorcycle throttle failure/unresponsiveness—so far, only at starting out. Forums online describe this as a frequent, chronic problem with Husqvarna Vitpilen 701 (made by KTM). Message on Speedometer: TC FAILURE First incident: July 14, 2024 Approx mileage 8500 Immediate complete OEM battery replacement offered no change. Disabling “Traction Control” mitigated problem for last 2+ months. Possibly only incidental or coincidental success. Frequency of problem, however, has recently returned. Recent online search found forums reporting faulty throttle control module. Precisely the same symptoms are described by multiple owners. Manufacturer seems aware of this issue. My aim is to notify KTM for complimentary replacement and installation of this unit. THIS IS AN EXTREMELY HAZARDOUS AND POTENTIALLY LETHAL FAILURE. I have been lucky.
Corrective Action:
Repeated instances of complete motorcycle throttle failure/unresponsiveness—so far, only at starting out. Forums online describe this as a frequent, chronic problem with Husqvarna Vitpilen 701 (made by KTM). Message on Speedometer: TC FAILURE First incident: July 14, 2024 Approx mileage 8500 Immediate complete OEM battery replacement offered no change. Disabling “Traction Control” mitigated problem for last 2+ months. Possibly only incidental or coincidental success. Frequency of problem, however, has recently returned. Recent online search found forums reporting faulty throttle control module. Precisely the same symptoms are described by multiple owners. Manufacturer seems aware of this issue. My aim is to notify KTM for complimentary replacement and installation of this unit. THIS IS AN EXTREMELY HAZARDOUS AND POTENTIALLY LETHAL FAILURE. I have been lucky.
Additional Notes:
Repeated instances of complete motorcycle throttle failure/unresponsiveness—so far, only at starting out. Forums online describe this as a frequent, chronic problem with Husqvarna Vitpilen 701 (made by KTM). Message on Speedometer: TC FAILURE First incident: July 14, 2024 Approx mileage 8500 Immediate complete OEM battery replacement offered no change. Disabling “Traction Control” mitigated problem for last 2+ months. Possibly only incidental or coincidental success. Frequency of problem, however, has recently returned. Recent online search found forums reporting faulty throttle control module. Precisely the same symptoms are described by multiple owners. Manufacturer seems aware of this issue. My aim is to notify KTM for complimentary replacement and installation of this unit. THIS IS AN EXTREMELY HAZARDOUS AND POTENTIALLY LETHAL FAILURE. I have been lucky.
Mfg Campaign: 11618374
Recall Date: Oct 7, 2024
Ktm North America, Inc.
Defect Description:
VEHICLE SPEED CONTROL
Potential Consequences:
The vehicle shut off while on a freeway. Leaving me completely without power to navigate through fast pace traffic.
Corrective Action:
The vehicle shut off while on a freeway. Leaving me completely without power to navigate through fast pace traffic.
Additional Notes:
The vehicle shut off while on a freeway. Leaving me completely without power to navigate through fast pace traffic.
Mfg Campaign: 11617673
Recall Date: Oct 2, 2024
Ktm North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
My clutch master cylinder failed, preventing me from disengaging the transmission gear at speed safely. Please note, that my clutch slave cylinder has been changed out from the defective unit that was subject to a recall. I can provide documentation on this.
Corrective Action:
My clutch master cylinder failed, preventing me from disengaging the transmission gear at speed safely. Please note, that my clutch slave cylinder has been changed out from the defective unit that was subject to a recall. I can provide documentation on this.
Additional Notes:
My clutch master cylinder failed, preventing me from disengaging the transmission gear at speed safely. Please note, that my clutch slave cylinder has been changed out from the defective unit that was subject to a recall. I can provide documentation on this.
Mfg Campaign: 11494496
Recall Date: Nov 21, 2022
Ktm North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
On right turns, usually immediately after starting the motorcycle, the throttle loses response. There is an unexpected loss of power and when power to the rear wheel returns, the throttle responds by exponentially increasing power even when the same amount of throttle is given to the motorcycle. On another incident, the motorcycle completely loss power and a traction control failure message appeared on the dash after the incident. Turning off the bike and starting it back restored full function of the bike, however the engine light and traction control light were on. Inspection is available upon request. Power loss is sporadic and has been randomly reproduced. Dealer has not independently confirmed.
Corrective Action:
On right turns, usually immediately after starting the motorcycle, the throttle loses response. There is an unexpected loss of power and when power to the rear wheel returns, the throttle responds by exponentially increasing power even when the same amount of throttle is given to the motorcycle. On another incident, the motorcycle completely loss power and a traction control failure message appeared on the dash after the incident. Turning off the bike and starting it back restored full function of the bike, however the engine light and traction control light were on. Inspection is available upon request. Power loss is sporadic and has been randomly reproduced. Dealer has not independently confirmed.
Additional Notes:
On right turns, usually immediately after starting the motorcycle, the throttle loses response. There is an unexpected loss of power and when power to the rear wheel returns, the throttle responds by exponentially increasing power even when the same amount of throttle is given to the motorcycle. On another incident, the motorcycle completely loss power and a traction control failure message appeared on the dash after the incident. Turning off the bike and starting it back restored full function of the bike, however the engine light and traction control light were on. Inspection is available upon request. Power loss is sporadic and has been randomly reproduced. Dealer has not independently confirmed.
Mfg Campaign: 11464441
Recall Date: May 13, 2022
Ktm North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THERE SEEMS TO BE AN ISSUE WITH FALSE NEUTRALS AND THE BIKE FALLING OUT OF GEAR WHILE IN DRIVE. THE BIKE WILL BE RIDING IN 5TH GEAR AND ALL OF A SUDDEN LOSES POWER. MANY PEOPLE ARE EXPERIENCING THIS ISSUE AND AFTERMARKET MANUFACTURERS HAVE EVEN SOLD A SHIFT SPRING KIT TO REMEDY THIS ISSUE. APPARENTLY THE STOCK SPRING IS WEAK CAUSING THE BIKE TO FALL OUT OF GEAR. HAS BEEN AN ISSUE WITH THE KTM DUKE 690 WHICH SHARES THE SAME ENGINE.
Corrective Action:
THERE SEEMS TO BE AN ISSUE WITH FALSE NEUTRALS AND THE BIKE FALLING OUT OF GEAR WHILE IN DRIVE. THE BIKE WILL BE RIDING IN 5TH GEAR AND ALL OF A SUDDEN LOSES POWER. MANY PEOPLE ARE EXPERIENCING THIS ISSUE AND AFTERMARKET MANUFACTURERS HAVE EVEN SOLD A SHIFT SPRING KIT TO REMEDY THIS ISSUE. APPARENTLY THE STOCK SPRING IS WEAK CAUSING THE BIKE TO FALL OUT OF GEAR. HAS BEEN AN ISSUE WITH THE KTM DUKE 690 WHICH SHARES THE SAME ENGINE.
Additional Notes:
THERE SEEMS TO BE AN ISSUE WITH FALSE NEUTRALS AND THE BIKE FALLING OUT OF GEAR WHILE IN DRIVE. THE BIKE WILL BE RIDING IN 5TH GEAR AND ALL OF A SUDDEN LOSES POWER. MANY PEOPLE ARE EXPERIENCING THIS ISSUE AND AFTERMARKET MANUFACTURERS HAVE EVEN SOLD A SHIFT SPRING KIT TO REMEDY THIS ISSUE. APPARENTLY THE STOCK SPRING IS WEAK CAUSING THE BIKE TO FALL OUT OF GEAR. HAS BEEN AN ISSUE WITH THE KTM DUKE 690 WHICH SHARES THE SAME ENGINE.
Mfg Campaign: 11366732
Recall Date: Oct 27, 2020
Ktm North America, Inc.
Defect Description:
POWER TRAIN
Potential Consequences:
THE SEAL ON THE CLUTCH SLAVE CYLINDER FAILED, PREVENTING ME FROM SHIFTING OUT OF GEAR, INTO NEUTRAL TO EFFECT A SAFE STOP. I WAS RIDING MY MOTORCYCLE AT THE TIME AND HAD TROUBLE STOPPING. I HAD TO STALL THE ENGINE WHILE RIDING TO STOP. WHEN THE MOTORCYCLE DID STOP, IT WAS NOT A CONTROLLED STOP AND THE MOTORCYCLE NEARLY FELL OVER.
Corrective Action:
THE SEAL ON THE CLUTCH SLAVE CYLINDER FAILED, PREVENTING ME FROM SHIFTING OUT OF GEAR, INTO NEUTRAL TO EFFECT A SAFE STOP. I WAS RIDING MY MOTORCYCLE AT THE TIME AND HAD TROUBLE STOPPING. I HAD TO STALL THE ENGINE WHILE RIDING TO STOP. WHEN THE MOTORCYCLE DID STOP, IT WAS NOT A CONTROLLED STOP AND THE MOTORCYCLE NEARLY FELL OVER.
Additional Notes:
THE SEAL ON THE CLUTCH SLAVE CYLINDER FAILED, PREVENTING ME FROM SHIFTING OUT OF GEAR, INTO NEUTRAL TO EFFECT A SAFE STOP. I WAS RIDING MY MOTORCYCLE AT THE TIME AND HAD TROUBLE STOPPING. I HAD TO STALL THE ENGINE WHILE RIDING TO STOP. WHEN THE MOTORCYCLE DID STOP, IT WAS NOT A CONTROLLED STOP AND THE MOTORCYCLE NEARLY FELL OVER.
Mfg Campaign: 11355301
Recall Date: Sep 16, 2020
Ktm North America, Inc.
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
DASHBOARD FLICKERS ON HIGH SPEED OR DURING BUMPS. AND AFTER 2000 MILES ENGINE LIGHT CAME ON. TURN OUT TO BE OIL LEVEL LOW. AFTER TOPPING IT OFF IT RUNS OKAY FOR NOW. NO COMMENTS FROM DEALERSHIP AND WAITING ON HUSQVARNA TO CALL ME BACK. *TR
Corrective Action:
DASHBOARD FLICKERS ON HIGH SPEED OR DURING BUMPS. AND AFTER 2000 MILES ENGINE LIGHT CAME ON. TURN OUT TO BE OIL LEVEL LOW. AFTER TOPPING IT OFF IT RUNS OKAY FOR NOW. NO COMMENTS FROM DEALERSHIP AND WAITING ON HUSQVARNA TO CALL ME BACK. *TR
Additional Notes:
DASHBOARD FLICKERS ON HIGH SPEED OR DURING BUMPS. AND AFTER 2000 MILES ENGINE LIGHT CAME ON. TURN OUT TO BE OIL LEVEL LOW. AFTER TOPPING IT OFF IT RUNS OKAY FOR NOW. NO COMMENTS FROM DEALERSHIP AND WAITING ON HUSQVARNA TO CALL ME BACK. *TR
Mfg Campaign: 11323443
Recall Date: May 5, 2020
Ktm North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
DASHBOARD FLICKERS ON HIGH SPEED OR DURING BUMPS. AND AFTER 2000 MILES ENGINE LIGHT CAME ON. TURN OUT TO BE OIL LEVEL LOW. AFTER TOPPING IT OFF IT RUNS OKAY FOR NOW. NO COMMENTS FROM DEALERSHIP AND WAITING ON HUSQVARNA TO CALL ME BACK. *TR
Corrective Action:
DASHBOARD FLICKERS ON HIGH SPEED OR DURING BUMPS. AND AFTER 2000 MILES ENGINE LIGHT CAME ON. TURN OUT TO BE OIL LEVEL LOW. AFTER TOPPING IT OFF IT RUNS OKAY FOR NOW. NO COMMENTS FROM DEALERSHIP AND WAITING ON HUSQVARNA TO CALL ME BACK. *TR
Additional Notes:
DASHBOARD FLICKERS ON HIGH SPEED OR DURING BUMPS. AND AFTER 2000 MILES ENGINE LIGHT CAME ON. TURN OUT TO BE OIL LEVEL LOW. AFTER TOPPING IT OFF IT RUNS OKAY FOR NOW. NO COMMENTS FROM DEALERSHIP AND WAITING ON HUSQVARNA TO CALL ME BACK. *TR
Mfg Campaign: 11323443
Recall Date: May 5, 2020
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