Complaints & Recalls
Official Safety Recalls - Important!
5 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Ktm North America, Inc.
Safety Issue:
KTM North America, Inc. (KTM) is recalling certain 2019-2023 Husqvarna and KTM motorcycles with equipped with TKC80 tires. Please refer to KTM's recall report for specific model details. Cracks longer than 3/16 inch may develop in the tread grooves. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 119, "New Pneumatic Tires-Other Than Passenger Cars."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KTB2208; HTB2207
Recall Date: Aug 5, 2022
Ktm North America, Inc.
Safety Issue:
KTM North America, Inc. (KTM) is recalling certain 2018-2020 690 Enduro R, Vitpilen 701, 701 Enduro, 701 Supermoto, 2019-2020 690 SMC R, Svartpilen, 2018-2019 690 Duke, and 2020 701 Enduro LR motorcycles. The bellow-style gasket on the clutch slave cylinder may have been damaged during manufacturing, which could cause the clutch to become inoperable and not disengage when the clutch lever is pulled in.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: KTB2112/HTB2110
Recall Date: Oct 12, 2021
Ktm North America, Inc.
Safety Issue:
KTM North America, Inc. (KTM) is recalling all 2020 Husqvarna 701 Enduro LR motorcycles. The fuel lines on the front fuel tank may chafe against the tank, possibly resulting in a fuel leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: HTB2105
Recall Date: May 17, 2021
Consumer Complaints
1 ComplaintKtm North America, Inc.
Defect Description:
ENGINE
Potential Consequences:
The clutch slave cylinder on the KTM 690 / Husqvarna 701 (same engine) is a known weak point. Mine failed after 130 miles on the odometer. When the cylinder seal fails the clutch lever will not allow the driver of the vehicle to disengage the clutch. The driver has two options - avoid stopping because it is unlikely the driver will be able to restart the vehicle or kill the engine at the risk of not being able to get to a safe place to get out of traffic. I took the motorcycle to the dealer (Fay Myers Denver CO) yesterday and was told they have seen the same problem with four other motorcycles just at that dealership. There are many Youtube videos warning owners that the clutch slave cylinder needs to be replaced immediately. I should have followed that advice but I'm wondering why there isn't a recall when this is a known and pervasive problem. One of the Youtube videos mentions that this problem happened to someone who bought the motorcycle and was riding home for the first time from the dealership. There are no warning lamps messages or other symptoms to let the driver know there is a problem. I called customer support Husqvarana at 1 855 282 6227 on Tuesday 7/20 and again today 7/24 and have not received a return phone call. I will likely get the motorcycle back from repairs sometime next week.
Corrective Action:
The clutch slave cylinder on the KTM 690 / Husqvarna 701 (same engine) is a known weak point. Mine failed after 130 miles on the odometer. When the cylinder seal fails the clutch lever will not allow the driver of the vehicle to disengage the clutch. The driver has two options - avoid stopping because it is unlikely the driver will be able to restart the vehicle or kill the engine at the risk of not being able to get to a safe place to get out of traffic. I took the motorcycle to the dealer (Fay Myers Denver CO) yesterday and was told they have seen the same problem with four other motorcycles just at that dealership. There are many Youtube videos warning owners that the clutch slave cylinder needs to be replaced immediately. I should have followed that advice but I'm wondering why there isn't a recall when this is a known and pervasive problem. One of the Youtube videos mentions that this problem happened to someone who bought the motorcycle and was riding home for the first time from the dealership. There are no warning lamps messages or other symptoms to let the driver know there is a problem. I called customer support Husqvarana at 1 855 282 6227 on Tuesday 7/20 and again today 7/24 and have not received a return phone call. I will likely get the motorcycle back from repairs sometime next week.
Additional Notes:
The clutch slave cylinder on the KTM 690 / Husqvarna 701 (same engine) is a known weak point. Mine failed after 130 miles on the odometer. When the cylinder seal fails the clutch lever will not allow the driver of the vehicle to disengage the clutch. The driver has two options - avoid stopping because it is unlikely the driver will be able to restart the vehicle or kill the engine at the risk of not being able to get to a safe place to get out of traffic. I took the motorcycle to the dealer (Fay Myers Denver CO) yesterday and was told they have seen the same problem with four other motorcycles just at that dealership. There are many Youtube videos warning owners that the clutch slave cylinder needs to be replaced immediately. I should have followed that advice but I'm wondering why there isn't a recall when this is a known and pervasive problem. One of the Youtube videos mentions that this problem happened to someone who bought the motorcycle and was riding home for the first time from the dealership. There are no warning lamps messages or other symptoms to let the driver know there is a problem. I called customer support Husqvarana at 1 855 282 6227 on Tuesday 7/20 and again today 7/24 and have not received a return phone call. I will likely get the motorcycle back from repairs sometime next week.
Mfg Campaign: 11426010
Recall Date: Jul 22, 2021
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