HIGHLAND RIDGE OPEN RANGE 2020 Complaints

Complaints & Recalls

1 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Highland Ridge Rv

NHTSA Campaign: 21V430000 SAFETY RECALL

3.1K Vehicles Affected

Recall Date: Jun 4, 2021

Safety Issue:

Highland Ridge RV (Highland) is recalling certain 2020-2021 Mesa Ridge Limited, Mesa Ridge Lite, Open Range Light, Open Range Ultra Lite, 2019-2020 Mesa Ridge, 2019-2021 Open Range, 2020 Silverstar Limited and Silverstar Lite fifth wheel and travel trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Potential Risk:

Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.

FREE Recall Solution:

Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Highland customer service at 1-260-768-7771.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HIGHLAND RIDGE dealer to schedule your FREE recall repair.

Manufacturer: HIGHLAND RIDGE

Notice Date: Aug 3, 2021
Recall Date: Jun 4, 2021

Highland Ridge Rv

NHTSA Campaign: 21V179000 SAFETY RECALL

2.9K Vehicles Affected

Recall Date: Mar 16, 2021

Safety Issue:

Highland Ridge RV (Highland Ridge) is recalling certain 2019-2020 Open Range, Mesa Ridge, Highlander, Silverstar fifth wheels, and 2019-2020 Open Range, Mesa Ridge and Silverstar travel trailers equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the O-ring seal and causing a continuous gas leak.

Potential Risk:

A gas leak can increase the risk of a fire.

FREE Recall Solution:

Highland Ridge will notify owners, and dealers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner letters were mailed on May 3, 2021. Owners may contact Highland Ridge customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904564.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HIGHLAND RIDGE dealer to schedule your FREE recall repair.

Manufacturer: HIGHLAND RIDGE
Mfg Campaign: 9904564

Notice Date: May 3, 2021
Recall Date: Mar 16, 2021

Highland Ridge Rv

NHTSA Campaign: 20V338000 SAFETY RECALL

80 Vehicles Affected

Recall Date: Jun 9, 2020

Safety Issue:

Highland Ridge RV (Highland Ridge) is recalling certain 2020 Ridge, Open Range, and Silverstar recreational trailers. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.

Potential Risk:

If the window glass detaches while the trailer is moving it could become a projectile, increasing the risk of a crash.

FREE Recall Solution:

Highland RV will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Highland RV customer service at 1-260-768-7771. Highland RV's number for this recall is 9901508.

Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HIGHLAND RIDGE dealer to schedule your FREE recall repair.

Manufacturer: HIGHLAND RIDGE
Mfg Campaign: 9901508

Notice Date: Jun 15, 2020
Recall Date: Jun 9, 2020

Consumer Complaints

1 Complaint

Highland Ridge Rv

Campaign: 11388986 Other

Jan 20, 2021

Defect Description:

STRUCTURE:BODY

Potential Consequences:

TL* THE CONTACT OWNS A 2020 HIGHLAND RIDGE OPEN RANGE LIGHT 275RLS TRAVEL TRAILER. THE CONTACT STATED THE DRIVER SIDE SLIDE FAILED TO RETRACT AND CLOSE. THE VEHICLE WAS TAKEN TO BIG DADDY RVS( 325 COUNTY FARM RD, LONDON, KY 40741; (855) 460-1013) WHERE IT WAS DIAGNOSED THAT THE FLOOR WAS NOT BOLTED TO THE FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED HOWEVER NO FURTHER ASSISTANCE WAS PROVIDED. THE VIN WAS NOT AVAILABLE. ## VIN FAILED ## HIGHLAND RIDGE OPEN RANGE LIGHT 275RLS 2020 ##

Corrective Action:

Additional Notes:

Manufacturer: HIGHLAND RIDGE
Mfg Campaign: 11388986

Notice Date: Jan 20, 2021
Recall Date: Jan 20, 2021

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HIGHLAND RIDGE OPEN RANGE 2020

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Complaints & Recalls

Official Safety Recalls - Important!

Highland Ridge Rv

Safety Issue:

Potential Risk:

FREE Recall Solution:

Additional Details:

Highland Ridge Rv

Safety Issue:

Potential Risk:

FREE Recall Solution:

Additional Details:

Highland Ridge Rv

Safety Issue:

Potential Risk:

FREE Recall Solution:

Additional Details:

Consumer Complaints

Highland Ridge Rv

Defect Description:

Potential Consequences:

Corrective Action:

Additional Notes:

Need Legal Help?

Featured Attorneys

Barry Edzant

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