Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Highland Ridge Rv
Safety Issue:
Highland Ridge RV (Highland Ridge) is recalling certain 2022-2023 Mesa Ridge TT, Mesa Ridge XLT FW, Open Range Roamer FW, Open Range TT, Silverstar TT, and Silverstar XLT FW trailers. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 9904606
Recall Date: Apr 29, 2024
Highland Ridge Rv
Safety Issue:
Highland Ridge RV (Highland Ridge) is recalling certain 2022 Mesa Ridge, Mesa Ridge S-lite, Mesa Ridge XLT, Olympia, Olympia Lite, Olympia Sport, Open Range, Open Range Light, Open Range Roamer, Range Lite, Range Lite Air, Silverstar, Silverstar S-lite, and Silverstar XLT trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Mfg Campaign: 9904578
Recall Date: Aug 4, 2022
Highland Ridge Rv
Safety Issue:
Highland Ridge RV (Highland Ridge) is recalling certain 2021-2022 Mesa Ridge, Mesa Ridge XLT, Mesa Ridge S-Lite, Open Range, Open Range Roamer, and Open Range Lite fifth wheel and travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 9904577
Recall Date: May 5, 2022
Consumer Complaints
1 ComplaintHighland Ridge Rv
Defect Description:
EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER
Potential Consequences:
2022-HIGHLAND RIDGE ROAMER 5TH WHEEL-Consumer is writing in about a manufacture design flaw. Consumer states the rear jacks have only a 6 in. clearance from the ground. The clearance is not sufficient to clear a normal sidewalk curb or road situations that maybe encountered. Consumer has spoken to area repair services and they all agree and have seen them sheared off while their clients where traveling causing a safety hazard. Consumer contacted the manufacture and they stated that the "jack placement is per design". The consumer is "stating that the "per design" represents a manufacturing design flaw & potential hazard." Consumer is requesting a case be open to look into the issue. Photo's included of rear jacks.
Corrective Action:
2022-HIGHLAND RIDGE ROAMER 5TH WHEEL-Consumer is writing in about a manufacture design flaw. Consumer states the rear jacks have only a 6 in. clearance from the ground. The clearance is not sufficient to clear a normal sidewalk curb or road situations that maybe encountered. Consumer has spoken to area repair services and they all agree and have seen them sheared off while their clients where traveling causing a safety hazard. Consumer contacted the manufacture and they stated that the "jack placement is per design". The consumer is "stating that the "per design" represents a manufacturing design flaw & potential hazard." Consumer is requesting a case be open to look into the issue. Photo's included of rear jacks.
Additional Notes:
2022-HIGHLAND RIDGE ROAMER 5TH WHEEL-Consumer is writing in about a manufacture design flaw. Consumer states the rear jacks have only a 6 in. clearance from the ground. The clearance is not sufficient to clear a normal sidewalk curb or road situations that maybe encountered. Consumer has spoken to area repair services and they all agree and have seen them sheared off while their clients where traveling causing a safety hazard. Consumer contacted the manufacture and they stated that the "jack placement is per design". The consumer is "stating that the "per design" represents a manufacturing design flaw & potential hazard." Consumer is requesting a case be open to look into the issue. Photo's included of rear jacks.
Mfg Campaign: 11526110
Recall Date: Jun 8, 2023
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Barry Edzant
Edzant Price LLC
Valencia, CA • 36 yrs
Focus: Lemon Law, Personal Injury