HIGHLAND RIDGE OPEN RANGE ROAMER 2022

Complete listing of complaints and recalls for this vehicle

1
Complaints
3
Recalls

Complaints & Recalls

1 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Highland Ridge Rv
NHTSA Campaign: 24V299000 SAFETY RECALL
681 Vehicles Affected
Recall Date: Apr 29, 2024
Safety Issue:

Highland Ridge RV (Highland Ridge) is recalling certain 2022-2023 Mesa Ridge TT, Mesa Ridge XLT FW, Open Range Roamer FW, Open Range TT, Silverstar TT, and Silverstar XLT FW trailers. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.

Potential Risk:
A circuit board that overheats increases the risk of a fire.
FREE Recall Solution:
Dealers will disconnect and cut the circuit powering the LED backlights and terminate the wiring, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Highland Ridge customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904606.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HIGHLAND RIDGE dealer to schedule your FREE recall repair.
Manufacturer: HIGHLAND RIDGE
Mfg Campaign: 9904606
Notice Date: May 22, 2024
Recall Date: Apr 29, 2024
Highland Ridge Rv
NHTSA Campaign: 22V573000 SAFETY RECALL
2.4K Vehicles Affected
Recall Date: Aug 4, 2022
Safety Issue:

Highland Ridge RV (Highland Ridge) is recalling certain 2022 Mesa Ridge, Mesa Ridge S-lite, Mesa Ridge XLT, Olympia, Olympia Lite, Olympia Sport, Open Range, Open Range Light, Open Range Roamer, Range Lite, Range Lite Air, Silverstar, Silverstar S-lite, and Silverstar XLT trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.

Potential Risk:
An awning that drops or extends beyond normal operation can increase the risk of injury.
FREE Recall Solution:
Dealers will inspect and repair, or if necessary, replace awning fabric, free of charge. Owner notification letters were mailed August 31, 2022. Owners may contact Highland Ridge's customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904578.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HIGHLAND RIDGE dealer to schedule your FREE recall repair.
Manufacturer: HIGHLAND RIDGE
Mfg Campaign: 9904578
Notice Date: Aug 31, 2022
Recall Date: Aug 4, 2022
Highland Ridge Rv
NHTSA Campaign: 22V303000 SAFETY RECALL
2.4K Vehicles Affected
Recall Date: May 5, 2022
Safety Issue:

Highland Ridge RV (Highland Ridge) is recalling certain 2021-2022 Mesa Ridge, Mesa Ridge XLT, Mesa Ridge S-Lite, Open Range, Open Range Roamer, and Open Range Lite fifth wheel and travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.

Potential Risk:
A gas leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Dealers will replace the quick disconnect fittings, free of charge. Owner notification letters were mailed May 23, 2022. Owners may contact Highland Ridge customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904577.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HIGHLAND RIDGE dealer to schedule your FREE recall repair.
Manufacturer: HIGHLAND RIDGE
Mfg Campaign: 9904577
Notice Date: May 23, 2022
Recall Date: May 5, 2022

Consumer Complaints

1 Complaint
Highland Ridge Rv
Campaign: 11526110 Other
Jun 8, 2023
Defect Description:

EQUIPMENT:MECHANICAL:INTEGRATED JACK/LEVELER/STABILIZER

Potential Consequences:

2022-HIGHLAND RIDGE ROAMER 5TH WHEEL-Consumer is writing in about a manufacture design flaw. Consumer states the rear jacks have only a 6 in. clearance from the ground. The clearance is not sufficient to clear a normal sidewalk curb or road situations that maybe encountered. Consumer has spoken to area repair services and they all agree and have seen them sheared off while their clients where traveling causing a safety hazard. Consumer contacted the manufacture and they stated that the "jack placement is per design". The consumer is "stating that the "per design" represents a manufacturing design flaw & potential hazard." Consumer is requesting a case be open to look into the issue. Photo's included of rear jacks.

Corrective Action:

2022-HIGHLAND RIDGE ROAMER 5TH WHEEL-Consumer is writing in about a manufacture design flaw. Consumer states the rear jacks have only a 6 in. clearance from the ground. The clearance is not sufficient to clear a normal sidewalk curb or road situations that maybe encountered. Consumer has spoken to area repair services and they all agree and have seen them sheared off while their clients where traveling causing a safety hazard. Consumer contacted the manufacture and they stated that the "jack placement is per design". The consumer is "stating that the "per design" represents a manufacturing design flaw & potential hazard." Consumer is requesting a case be open to look into the issue. Photo's included of rear jacks.

Additional Notes:

2022-HIGHLAND RIDGE ROAMER 5TH WHEEL-Consumer is writing in about a manufacture design flaw. Consumer states the rear jacks have only a 6 in. clearance from the ground. The clearance is not sufficient to clear a normal sidewalk curb or road situations that maybe encountered. Consumer has spoken to area repair services and they all agree and have seen them sheared off while their clients where traveling causing a safety hazard. Consumer contacted the manufacture and they stated that the "jack placement is per design". The consumer is "stating that the "per design" represents a manufacturing design flaw & potential hazard." Consumer is requesting a case be open to look into the issue. Photo's included of rear jacks.

Manufacturer: HIGHLAND RIDGE
Mfg Campaign: 11526110
Notice Date: Jun 8, 2023
Recall Date: Jun 8, 2023

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