HIGHLAND RIDGE MESA RIDGE 2017

Complete listing of complaints and recalls for this vehicle

1
Complaints
2
Recalls

Complaints & Recalls

1 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Highland Ridge Rv
NHTSA Campaign: 17V288000 SAFETY RECALL
3.4K Vehicles Affected
Recall Date: May 1, 2017
Safety Issue:

Highland Ridge RV (Highland Ridge) is recalling certain 2017 Open Range, Highlander, Light and Roamer and Mesa Ridge fifth wheels and Mesa Ridge, Light, Roamer and Ultra Lite travel trailers. The LED ceiling lights may produce excessive heat.

Potential Risk:
The excessive heat from the LED ceiling lights may increase the risk of a fire.
FREE Recall Solution:
Highland Ridge will notify owners, and dealers will replace the affected LED ceiling lights with a different light, free of charge. The recall began on May 23, 2017. Owners may contact Highland Ridge customer service at 1-260-768-7771. Highland Ridge's number for this recall is 9904350.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HIGHLAND RIDGE dealer to schedule your FREE recall repair.
Manufacturer: HIGHLAND RIDGE
Mfg Campaign: 9904350
Notice Date: May 23, 2017
Recall Date: May 1, 2017
Highland Ridge Rv
NHTSA Campaign: 17V037000 SAFETY RECALL
396 Vehicles Affected
Recall Date: Jan 17, 2017
Safety Issue:

Highland Ridge RV (Highland) is recalling certain 2017 Open Range, Mesa Ridge and Roamer fifth wheels and travel trailers. These vehicles are equipped with an outside range that can be stored with the gas valve left open, allowing gas to enter and buildup within the vehicle.

Potential Risk:
If gas leaks into the cabin, it can increase the risk of an explosion or fire.
FREE Recall Solution:
Highland Ridge will notify owners and dealers will install a larger gas valve handle, inspect that the drawer guide rail is in its proper location, repairing it as required, and place a warning label on the range stating the gas valve must be turned off prior to storing the range in the unit. The recall began on March 8, 2017. Owners may contact Highland customer service at 1-260-768-7771. Highland's number for this recall is 9904341.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HIGHLAND RIDGE dealer to schedule your FREE recall repair.
Manufacturer: HIGHLAND RIDGE
Mfg Campaign: 9904341
Notice Date: Mar 8, 2017
Recall Date: Jan 17, 2017

Consumer Complaints

1 Complaint
Highland Ridge Rv
Campaign: 11042224 Other
Nov 1, 2017
Defect Description:

WHEELS

Potential Consequences:

I HAVE WESTLAKE ST235/80/16R SPEED RANGE L TIRES ON MY FIFTH WHEEL. THE DRIVER SIDE REAR TREAD SEPARATED FROM THE BODY OF THE TIRE. I WAS TRAVELING AT 65MPH WHEN IT SEPARATED. THE TREAD THEM DAMAGED MY FIFTH WHEEL. I HAVE 7500 MILES ON THEM. THE AGE OF MY FIFTH WHEEL IS 1 YEAR OLD. IT PEELED OFF LIKE AN ONION FROM THE OTHER COMPLAINTS I SEE I THINK THEY SHOULD BE RECALLED AND HE MANUFACTURE SHOULD REIMBURSE ME FOR THE DAMAGE.

Corrective Action:

I HAVE WESTLAKE ST235/80/16R SPEED RANGE L TIRES ON MY FIFTH WHEEL. THE DRIVER SIDE REAR TREAD SEPARATED FROM THE BODY OF THE TIRE. I WAS TRAVELING AT 65MPH WHEN IT SEPARATED. THE TREAD THEM DAMAGED MY FIFTH WHEEL. I HAVE 7500 MILES ON THEM. THE AGE OF MY FIFTH WHEEL IS 1 YEAR OLD. IT PEELED OFF LIKE AN ONION FROM THE OTHER COMPLAINTS I SEE I THINK THEY SHOULD BE RECALLED AND HE MANUFACTURE SHOULD REIMBURSE ME FOR THE DAMAGE.

Additional Notes:

I HAVE WESTLAKE ST235/80/16R SPEED RANGE L TIRES ON MY FIFTH WHEEL. THE DRIVER SIDE REAR TREAD SEPARATED FROM THE BODY OF THE TIRE. I WAS TRAVELING AT 65MPH WHEN IT SEPARATED. THE TREAD THEM DAMAGED MY FIFTH WHEEL. I HAVE 7500 MILES ON THEM. THE AGE OF MY FIFTH WHEEL IS 1 YEAR OLD. IT PEELED OFF LIKE AN ONION FROM THE OTHER COMPLAINTS I SEE I THINK THEY SHOULD BE RECALLED AND HE MANUFACTURE SHOULD REIMBURSE ME FOR THE DAMAGE.

Manufacturer: HIGHLAND RIDGE
Mfg Campaign: 11042224
Notice Date: Nov 1, 2017
Recall Date: Nov 1, 2017
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