HIGHLAND RIDGE MESA RIDGE XLT 2021

Complete listing of complaints and recalls for this vehicle

1
Complaints
1
Recalls

Complaints & Recalls

1 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Highland Ridge Rv
NHTSA Campaign: 22V303000 SAFETY RECALL
2.4K Vehicles Affected
Recall Date: May 5, 2022
Safety Issue:

Highland Ridge RV (Highland Ridge) is recalling certain 2021-2022 Mesa Ridge, Mesa Ridge XLT, Mesa Ridge S-Lite, Open Range, Open Range Roamer, and Open Range Lite fifth wheel and travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.

Potential Risk:
A gas leak in the presence of an ignition source can increase the risk of a fire.
FREE Recall Solution:
Dealers will replace the quick disconnect fittings, free of charge. Owner notification letters were mailed May 23, 2022. Owners may contact Highland Ridge customer service at 1-800-283-8267. Highland Ridge's number for this recall is 9904577.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HIGHLAND RIDGE dealer to schedule your FREE recall repair.
Manufacturer: HIGHLAND RIDGE
Mfg Campaign: 9904577
Notice Date: May 23, 2022
Recall Date: May 5, 2022

Consumer Complaints

1 Complaint
Highland Ridge Rv
Campaign: 11612331 Other
Sep 3, 2024
Defect Description:

EQUIPMENT

Potential Consequences:

The contact owns a 2021 Highland Ridge RV. The contact received notification of NHTSA Campaign Number: 21E071000 (Equipment); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the RV was parked, the contact noticed that the LP regulator controls were inoperable. The contact stated that the LP control gas pressure became inadvertently excessive with no warning lights illuminated. The dealer was not contacted. The RV was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000. The VIN was not available.

Corrective Action:

The contact owns a 2021 Highland Ridge RV. The contact received notification of NHTSA Campaign Number: 21E071000 (Equipment); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the RV was parked, the contact noticed that the LP regulator controls were inoperable. The contact stated that the LP control gas pressure became inadvertently excessive with no warning lights illuminated. The dealer was not contacted. The RV was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000. The VIN was not available.

Additional Notes:

The contact owns a 2021 Highland Ridge RV. The contact received notification of NHTSA Campaign Number: 21E071000 (Equipment); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the RV was parked, the contact noticed that the LP regulator controls were inoperable. The contact stated that the LP control gas pressure became inadvertently excessive with no warning lights illuminated. The dealer was not contacted. The RV was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000. The VIN was not available.

Manufacturer: HIGHLAND RIDGE
Mfg Campaign: 11612331
Notice Date: Sep 3, 2024
Recall Date: Sep 3, 2024

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