Complaints & Recalls
Official Safety Recalls - Important!
1 RecallThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Highland Ridge Rv
Safety Issue:
Highland Ridge RV (Highland Ridge) is recalling certain 2021-2022 Mesa Ridge, Mesa Ridge XLT, Mesa Ridge S-Lite, Open Range, Open Range Roamer, and Open Range Lite fifth wheel and travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: 9904577
Recall Date: May 5, 2022
Consumer Complaints
1 ComplaintHighland Ridge Rv
Defect Description:
EQUIPMENT
Potential Consequences:
The contact owns a 2021 Highland Ridge RV. The contact received notification of NHTSA Campaign Number: 21E071000 (Equipment); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the RV was parked, the contact noticed that the LP regulator controls were inoperable. The contact stated that the LP control gas pressure became inadvertently excessive with no warning lights illuminated. The dealer was not contacted. The RV was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000. The VIN was not available.
Corrective Action:
The contact owns a 2021 Highland Ridge RV. The contact received notification of NHTSA Campaign Number: 21E071000 (Equipment); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the RV was parked, the contact noticed that the LP regulator controls were inoperable. The contact stated that the LP control gas pressure became inadvertently excessive with no warning lights illuminated. The dealer was not contacted. The RV was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000. The VIN was not available.
Additional Notes:
The contact owns a 2021 Highland Ridge RV. The contact received notification of NHTSA Campaign Number: 21E071000 (Equipment); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the RV was parked, the contact noticed that the LP regulator controls were inoperable. The contact stated that the LP control gas pressure became inadvertently excessive with no warning lights illuminated. The dealer was not contacted. The RV was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 1,000. The VIN was not available.
Mfg Campaign: 11612331
Recall Date: Sep 3, 2024
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