HEARTLAND WILDERNESS 2017

Complete listing of complaints and recalls for this vehicle

1
Complaints
3
Recalls

Complaints & Recalls

1 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Heartland Recreational Vehicles, Llc
NHTSA Campaign: 16V566000 SAFETY RECALL
4.6K Vehicles Affected
Recall Date: Aug 1, 2016
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Wilderness and Mallard travel trailers, 2015-2017 Elkridge fifth wheel travel trailers, and 2017 Sundance and Torque travel trailers. The affected vehicles have an LED light on the front cap of the camper that may short circuit and overheat.

Potential Risk:
If the light overheats there would be an increased risk of a fire.
FREE Recall Solution:
Heartland will notify owners, and dealers will replace the light with one that has built-in voltage protection. The recall began on September 1, 2016. Owners may contact Heartland customer service at 1-877-262-8032.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Notice Date: Sep 1, 2016
Recall Date: Aug 1, 2016
Heartland Recreational Vehicles, Llc
NHTSA Campaign: 16V332000 SAFETY RECALL
618 Vehicles Affected
Recall Date: May 20, 2016
Safety Issue:

Heartland Recreational Vehicles (Heartland) is recalling certain model year 2017 trailers manufactured February 29, 2016, to May 5, 2016. The certification labels have incorrect tire pressure information, failing to comply with the requirements of 49 CFR Part 567, "Certification."

Potential Risk:
Improper inflation can cause the trailer tires to become overloaded, resulting in poor handling and increased risk of a crash.
FREE Recall Solution:
Heartland will notify owners, and dealers will replace the certification label, free of charge. The recall began on June 16, 2016. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-25.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Notice Date: Jun 16, 2016
Recall Date: May 20, 2016

Consumer Complaints

1 Complaint
Heartland Recreational Vehicles, Llc
Campaign: 10895376 Other
Aug 12, 2016
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2017 HEARTLAND WILDERNESS CAMPER. THE CONTACT STATED THAT THE OUTDOOR SECURITY LIGHT CAUGHT FIRE AND CAUSED STRUCTURAL DAMAGE TO THE CAMPER. THE FIRE DEPARTMENT WAS NOTIFIED AND NO INJURIES WERE SUSTAINED. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120.

Corrective Action:

TL* THE CONTACT OWNS A 2017 HEARTLAND WILDERNESS CAMPER. THE CONTACT STATED THAT THE OUTDOOR SECURITY LIGHT CAUGHT FIRE AND CAUSED STRUCTURAL DAMAGE TO THE CAMPER. THE FIRE DEPARTMENT WAS NOTIFIED AND NO INJURIES WERE SUSTAINED. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120.

Additional Notes:

TL* THE CONTACT OWNS A 2017 HEARTLAND WILDERNESS CAMPER. THE CONTACT STATED THAT THE OUTDOOR SECURITY LIGHT CAUGHT FIRE AND CAUSED STRUCTURAL DAMAGE TO THE CAMPER. THE FIRE DEPARTMENT WAS NOTIFIED AND NO INJURIES WERE SUSTAINED. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120.

Manufacturer: HEARTLAND
Mfg Campaign: 10895376
Notice Date: Aug 12, 2016
Recall Date: Aug 12, 2016

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