Complaints & Recalls
Official Safety Recalls - Important!
3 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Heartland Recreational Vehicles, Llc
Safety Issue:
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Wilderness and Mallard travel trailers, 2015-2017 Elkridge fifth wheel travel trailers, and 2017 Sundance and Torque travel trailers. The affected vehicles have an LED light on the front cap of the camper that may short circuit and overheat.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: Aug 1, 2016
Heartland Recreational Vehicles, Llc
Safety Issue:
Heartland Recreational Vehicles (Heartland) is recalling certain model year 2017 trailers manufactured February 29, 2016, to May 5, 2016. The certification labels have incorrect tire pressure information, failing to comply with the requirements of 49 CFR Part 567, "Certification."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.
Recall Date: May 20, 2016
Consumer Complaints
1 ComplaintHeartland Recreational Vehicles, Llc
Defect Description:
ELECTRICAL SYSTEM
Potential Consequences:
TL* THE CONTACT OWNS A 2017 HEARTLAND WILDERNESS CAMPER. THE CONTACT STATED THAT THE OUTDOOR SECURITY LIGHT CAUGHT FIRE AND CAUSED STRUCTURAL DAMAGE TO THE CAMPER. THE FIRE DEPARTMENT WAS NOTIFIED AND NO INJURIES WERE SUSTAINED. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120.
Corrective Action:
TL* THE CONTACT OWNS A 2017 HEARTLAND WILDERNESS CAMPER. THE CONTACT STATED THAT THE OUTDOOR SECURITY LIGHT CAUGHT FIRE AND CAUSED STRUCTURAL DAMAGE TO THE CAMPER. THE FIRE DEPARTMENT WAS NOTIFIED AND NO INJURIES WERE SUSTAINED. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120.
Additional Notes:
TL* THE CONTACT OWNS A 2017 HEARTLAND WILDERNESS CAMPER. THE CONTACT STATED THAT THE OUTDOOR SECURITY LIGHT CAUGHT FIRE AND CAUSED STRUCTURAL DAMAGE TO THE CAMPER. THE FIRE DEPARTMENT WAS NOTIFIED AND NO INJURIES WERE SUSTAINED. A FIRE REPORT WAS NOT FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120.
Mfg Campaign: 10895376
Recall Date: Aug 12, 2016
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