HEARTLAND WILDERNESS 2016

Complete listing of complaints and recalls for this vehicle

2
Complaints
3
Recalls

Complaints & Recalls

2 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Heartland Recreational Vehicles, Llc
NHTSA Campaign: 16V566000 SAFETY RECALL
4.6K Vehicles Affected
Recall Date: Aug 1, 2016
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016-2017 Wilderness and Mallard travel trailers, 2015-2017 Elkridge fifth wheel travel trailers, and 2017 Sundance and Torque travel trailers. The affected vehicles have an LED light on the front cap of the camper that may short circuit and overheat.

Potential Risk:
If the light overheats there would be an increased risk of a fire.
FREE Recall Solution:
Heartland will notify owners, and dealers will replace the light with one that has built-in voltage protection. The recall began on September 1, 2016. Owners may contact Heartland customer service at 1-877-262-8032.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Notice Date: Sep 1, 2016
Recall Date: Aug 1, 2016
Heartland Recreational Vehicles, Llc
NHTSA Campaign: 15V199000 SAFETY RECALL
252 Vehicles Affected
Recall Date: Apr 3, 2015
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain model year 2016 Big Country, Bighorn, Cyclone, Edge, Elkridge, North Trail, Prowler, Road Warrior, Sundance XLT, Torque, Wilderness and 2015-2016 Landmark 365 fifth wheel and travel trailers. In the affected vehicles, the bolts that attach the expanding room to the sliding mechanism chain may fail allowing the room to extend unintentionally while the vehicle is in motion.

Potential Risk:
If the room extends while vehicle is in motion, there is an increased risk of a crash.
FREE Recall Solution:
Heartland will notify owners, and dealers will replace the defective bolts, free of charge. The recall began April 16, 2015. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99-01-21.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Mfg Campaign: 99-01-21
Notice Date: Apr 16, 2015
Recall Date: Apr 3, 2015

Consumer Complaints

2 Complaints
Heartland Recreational Vehicles, Llc
Campaign: 10933832 Other
Dec 8, 2016
Defect Description:

ELECTRICAL SYSTEM

Potential Consequences:

TL* THE CONTACT OWNS A 2016 HEARTLAND WILDERNESS. WHILE THE RV WAS PARKED AND THE CONTACT WAS ASLEEP IN THE CAMPER, THE RV CAUGHT ON FIRE. A FIRE REPORT WAS NOT FILED. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE RV WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V566000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.

Corrective Action:

TL* THE CONTACT OWNS A 2016 HEARTLAND WILDERNESS. WHILE THE RV WAS PARKED AND THE CONTACT WAS ASLEEP IN THE CAMPER, THE RV CAUGHT ON FIRE. A FIRE REPORT WAS NOT FILED. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE RV WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V566000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.

Additional Notes:

TL* THE CONTACT OWNS A 2016 HEARTLAND WILDERNESS. WHILE THE RV WAS PARKED AND THE CONTACT WAS ASLEEP IN THE CAMPER, THE RV CAUGHT ON FIRE. A FIRE REPORT WAS NOT FILED. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE RV WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V566000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.

Manufacturer: HEARTLAND
Mfg Campaign: 10933832
Notice Date: Dec 8, 2016
Recall Date: Dec 8, 2016
Heartland Recreational Vehicles, Llc
Campaign: 10933832 Other
Dec 8, 2016
Defect Description:

EXTERIOR LIGHTING

Potential Consequences:

TL* THE CONTACT OWNS A 2016 HEARTLAND WILDERNESS. WHILE THE RV WAS PARKED AND THE CONTACT WAS ASLEEP IN THE CAMPER, THE RV CAUGHT ON FIRE. A FIRE REPORT WAS NOT FILED. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE RV WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V566000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.

Corrective Action:

TL* THE CONTACT OWNS A 2016 HEARTLAND WILDERNESS. WHILE THE RV WAS PARKED AND THE CONTACT WAS ASLEEP IN THE CAMPER, THE RV CAUGHT ON FIRE. A FIRE REPORT WAS NOT FILED. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE RV WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V566000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.

Additional Notes:

TL* THE CONTACT OWNS A 2016 HEARTLAND WILDERNESS. WHILE THE RV WAS PARKED AND THE CONTACT WAS ASLEEP IN THE CAMPER, THE RV CAUGHT ON FIRE. A FIRE REPORT WAS NOT FILED. THE CONTACT WAS ABLE TO EXTINGUISH THE FIRE. THE RV WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V566000 (ELECTRICAL SYSTEM, EXTERIOR LIGHTING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED.

Manufacturer: HEARTLAND
Mfg Campaign: 10933832
Notice Date: Dec 8, 2016
Recall Date: Dec 8, 2016

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