HEARTLAND TRAIL RUNNER 2020

Complete listing of complaints and recalls for this vehicle

2
Complaints
2
Recalls

Complaints & Recalls

2 Complaints 2 Recalls

Official Safety Recalls - Important!

2 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Heartland Recreational Vehicles, Llc
NHTSA Campaign: 21V428000 SAFETY RECALL
22.3K Vehicles Affected
Recall Date: Jun 4, 2021
Safety Issue:

Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.

Potential Risk:
Increased propane pressure can enlarge the flames in gas appliances, increasing the risk of a fire.
FREE Recall Solution:
Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Notice Date: Aug 3, 2021
Recall Date: Jun 4, 2021
Heartland Recreational Vehicles, Llc
NHTSA Campaign: 20V275000 SAFETY RECALL
392 Vehicles Affected
Recall Date: May 14, 2020
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2020 Mallard, Prowler, Trail Runner, and Wilderness trailers equipped with a bumper-mounted spare tire carrier. The U-bolt that secures the spare tire may break, and cause the spare tire to detach during travel.

Potential Risk:
If both U-bolts break, the carrier and spare tire can detach from the unit, resulting in an increased risk of injury and increase the risk of a crash.
FREE Recall Solution:
Heartland will notify owners, and dealers will replace the spare tire mounting U-bolts, free of charge. The recall began July 7, 2020. Owners may contact Heartland customer service at 1-877-262-8032.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Notice Date: Jul 7, 2020
Recall Date: May 14, 2020

Consumer Complaints

2 Complaints
Heartland Recreational Vehicles, Llc
Campaign: 11443585 Other
Dec 13, 2021
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER

Potential Consequences:

2020 HEARTLAND RECREATIONAL TRAILER. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-428. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.

Corrective Action:

2020 HEARTLAND RECREATIONAL TRAILER. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-428. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.

Additional Notes:

2020 HEARTLAND RECREATIONAL TRAILER. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-428. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.

Manufacturer: HEARTLAND
Mfg Campaign: 11443585
Notice Date: Dec 13, 2021
Recall Date: Dec 13, 2021
Heartland Recreational Vehicles, Llc
Campaign: 11443585 Other
Dec 13, 2021
Defect Description:

EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS

Potential Consequences:

2020 HEARTLAND RECREATIONAL TRAILER. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-428. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.

Corrective Action:

2020 HEARTLAND RECREATIONAL TRAILER. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-428. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.

Additional Notes:

2020 HEARTLAND RECREATIONAL TRAILER. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 21V-428. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.

Manufacturer: HEARTLAND
Mfg Campaign: 11443585
Notice Date: Dec 13, 2021
Recall Date: Dec 13, 2021

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