HEARTLAND TORQUE 2018

Complete listing of complaints and recalls for this vehicle

3
Complaints
1
Recalls

Complaints & Recalls

3 Complaints 1 Recalls

Official Safety Recalls - Important!

1 Recall

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Heartland Recreational Vehicles, Llc
NHTSA Campaign: 17V750000 SAFETY RECALL
19.6K Vehicles Affected
Recall Date: Nov 22, 2017
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2010-2011 Elkridge, North Country, North Trail FW, 2011 Big Country, Bighorn, Caliber, Country Ridge, Cyclone, Edge, Focus, Graystone, Landmark, MPG, North Trail TT, Road Warrior, Sundance, Sundance TT, Sundance XLT FW, Sundance XLT TT, Trail Runner, 2018 Fuel TT, 2016-2018 Sundance XLT TT, and Torque TT recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
FREE Recall Solution:
Heartland will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Heartland customer service at 1-877-262-8032, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Notice Date: Jan 15, 2018
Recall Date: Nov 22, 2017

Consumer Complaints

3 Complaints
Heartland Recreational Vehicles, Llc
Campaign: 11496971 Other
Dec 11, 2022
Defect Description:

SUSPENSION

Potential Consequences:

6/15/22 blow out to left side rear tire causing hub to drag in ground and 2nd front tire to pop. Hub dug into side of highway leaving us halfway on and off and could not safely pull all the way over. 8/2/22 same tire left side rear blows out. 8/10 right side rear tire wheel and rim completely come off and roll onto highway causing 2nd right tire to sustain impact and blow. Rv was in shop for 3 months for Axle repair and suspension upgrade got back on road 11/10/22 12/8/22 tire and rim roll off completely again on rear left side. Causing impact to rear front tire and hub dragging on ground. Spindle is shot and could not be towed due to how bad damage of tires were. Heartland states there are no recalls on RV but there is clearly a reoccurring issue that is putting my families safety and life at risk. My daughter is 1.5 years old and these blow outs and wheels and rims coming off is not normal.

Corrective Action:

6/15/22 blow out to left side rear tire causing hub to drag in ground and 2nd front tire to pop. Hub dug into side of highway leaving us halfway on and off and could not safely pull all the way over. 8/2/22 same tire left side rear blows out. 8/10 right side rear tire wheel and rim completely come off and roll onto highway causing 2nd right tire to sustain impact and blow. Rv was in shop for 3 months for Axle repair and suspension upgrade got back on road 11/10/22 12/8/22 tire and rim roll off completely again on rear left side. Causing impact to rear front tire and hub dragging on ground. Spindle is shot and could not be towed due to how bad damage of tires were. Heartland states there are no recalls on RV but there is clearly a reoccurring issue that is putting my families safety and life at risk. My daughter is 1.5 years old and these blow outs and wheels and rims coming off is not normal.

Additional Notes:

6/15/22 blow out to left side rear tire causing hub to drag in ground and 2nd front tire to pop. Hub dug into side of highway leaving us halfway on and off and could not safely pull all the way over. 8/2/22 same tire left side rear blows out. 8/10 right side rear tire wheel and rim completely come off and roll onto highway causing 2nd right tire to sustain impact and blow. Rv was in shop for 3 months for Axle repair and suspension upgrade got back on road 11/10/22 12/8/22 tire and rim roll off completely again on rear left side. Causing impact to rear front tire and hub dragging on ground. Spindle is shot and could not be towed due to how bad damage of tires were. Heartland states there are no recalls on RV but there is clearly a reoccurring issue that is putting my families safety and life at risk. My daughter is 1.5 years old and these blow outs and wheels and rims coming off is not normal.

Manufacturer: HEARTLAND
Mfg Campaign: 11496971
Notice Date: Dec 11, 2022
Recall Date: Dec 11, 2022
Heartland Recreational Vehicles, Llc
Campaign: 11496971 Other
Dec 11, 2022
Defect Description:

WHEELS

Potential Consequences:

6/15/22 blow out to left side rear tire causing hub to drag in ground and 2nd front tire to pop. Hub dug into side of highway leaving us halfway on and off and could not safely pull all the way over. 8/2/22 same tire left side rear blows out. 8/10 right side rear tire wheel and rim completely come off and roll onto highway causing 2nd right tire to sustain impact and blow. Rv was in shop for 3 months for Axle repair and suspension upgrade got back on road 11/10/22 12/8/22 tire and rim roll off completely again on rear left side. Causing impact to rear front tire and hub dragging on ground. Spindle is shot and could not be towed due to how bad damage of tires were. Heartland states there are no recalls on RV but there is clearly a reoccurring issue that is putting my families safety and life at risk. My daughter is 1.5 years old and these blow outs and wheels and rims coming off is not normal.

Corrective Action:

6/15/22 blow out to left side rear tire causing hub to drag in ground and 2nd front tire to pop. Hub dug into side of highway leaving us halfway on and off and could not safely pull all the way over. 8/2/22 same tire left side rear blows out. 8/10 right side rear tire wheel and rim completely come off and roll onto highway causing 2nd right tire to sustain impact and blow. Rv was in shop for 3 months for Axle repair and suspension upgrade got back on road 11/10/22 12/8/22 tire and rim roll off completely again on rear left side. Causing impact to rear front tire and hub dragging on ground. Spindle is shot and could not be towed due to how bad damage of tires were. Heartland states there are no recalls on RV but there is clearly a reoccurring issue that is putting my families safety and life at risk. My daughter is 1.5 years old and these blow outs and wheels and rims coming off is not normal.

Additional Notes:

6/15/22 blow out to left side rear tire causing hub to drag in ground and 2nd front tire to pop. Hub dug into side of highway leaving us halfway on and off and could not safely pull all the way over. 8/2/22 same tire left side rear blows out. 8/10 right side rear tire wheel and rim completely come off and roll onto highway causing 2nd right tire to sustain impact and blow. Rv was in shop for 3 months for Axle repair and suspension upgrade got back on road 11/10/22 12/8/22 tire and rim roll off completely again on rear left side. Causing impact to rear front tire and hub dragging on ground. Spindle is shot and could not be towed due to how bad damage of tires were. Heartland states there are no recalls on RV but there is clearly a reoccurring issue that is putting my families safety and life at risk. My daughter is 1.5 years old and these blow outs and wheels and rims coming off is not normal.

Manufacturer: HEARTLAND
Mfg Campaign: 11496971
Notice Date: Dec 11, 2022
Recall Date: Dec 11, 2022
Heartland Recreational Vehicles, Llc
Campaign: 11496971 Other
Dec 11, 2022
Defect Description:

UNKNOWN OR OTHER

Potential Consequences:

6/15/22 blow out to left side rear tire causing hub to drag in ground and 2nd front tire to pop. Hub dug into side of highway leaving us halfway on and off and could not safely pull all the way over. 8/2/22 same tire left side rear blows out. 8/10 right side rear tire wheel and rim completely come off and roll onto highway causing 2nd right tire to sustain impact and blow. Rv was in shop for 3 months for Axle repair and suspension upgrade got back on road 11/10/22 12/8/22 tire and rim roll off completely again on rear left side. Causing impact to rear front tire and hub dragging on ground. Spindle is shot and could not be towed due to how bad damage of tires were. Heartland states there are no recalls on RV but there is clearly a reoccurring issue that is putting my families safety and life at risk. My daughter is 1.5 years old and these blow outs and wheels and rims coming off is not normal.

Corrective Action:

6/15/22 blow out to left side rear tire causing hub to drag in ground and 2nd front tire to pop. Hub dug into side of highway leaving us halfway on and off and could not safely pull all the way over. 8/2/22 same tire left side rear blows out. 8/10 right side rear tire wheel and rim completely come off and roll onto highway causing 2nd right tire to sustain impact and blow. Rv was in shop for 3 months for Axle repair and suspension upgrade got back on road 11/10/22 12/8/22 tire and rim roll off completely again on rear left side. Causing impact to rear front tire and hub dragging on ground. Spindle is shot and could not be towed due to how bad damage of tires were. Heartland states there are no recalls on RV but there is clearly a reoccurring issue that is putting my families safety and life at risk. My daughter is 1.5 years old and these blow outs and wheels and rims coming off is not normal.

Additional Notes:

6/15/22 blow out to left side rear tire causing hub to drag in ground and 2nd front tire to pop. Hub dug into side of highway leaving us halfway on and off and could not safely pull all the way over. 8/2/22 same tire left side rear blows out. 8/10 right side rear tire wheel and rim completely come off and roll onto highway causing 2nd right tire to sustain impact and blow. Rv was in shop for 3 months for Axle repair and suspension upgrade got back on road 11/10/22 12/8/22 tire and rim roll off completely again on rear left side. Causing impact to rear front tire and hub dragging on ground. Spindle is shot and could not be towed due to how bad damage of tires were. Heartland states there are no recalls on RV but there is clearly a reoccurring issue that is putting my families safety and life at risk. My daughter is 1.5 years old and these blow outs and wheels and rims coming off is not normal.

Manufacturer: HEARTLAND
Mfg Campaign: 11496971
Notice Date: Dec 11, 2022
Recall Date: Dec 11, 2022

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