Complaints & Recalls
Official Safety Recalls - Important!
4 RecallsThese are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.
Heartland Recreational Vehicles, Llc
Safety Issue:
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Elk Ridge, Fuel, Milestone, North Trail, 2022-2023 Big Horn Traveler, Gravity, Lithium, Mallard, Pioneer, Prowler, Road Warrior, Sundance, Torque, and Trail Runner travel trailers. The electric retractable awning has a welded seam on the fabric that may separate, potentially allowing the awning to drop beyond normal operation.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: TBD
Recall Date: Aug 8, 2022
Heartland Recreational Vehicles, Llc
Safety Issue:
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Cyclone, Gravity, Sundance, Big Country, Big Horn, Big Horn Traveler, Elkridge, Fuel, North Trail, Landmark, Lithium, Milestone, Torque, Trail Runner, Pioneer, Prowler, and Road Warrior travel trailers. The quick disconnect fittings in the LP gas system may be cracked, causing a gas leak.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov
Mfg Campaign: 99.01.67
Recall Date: Jun 17, 2022
Heartland Recreational Vehicles, Llc
Safety Issue:
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2022 Sundance trailers. The 12-volt mini breaker cover for the slide-out was not installed during production, leading to exposed studs that may cause electrical arcing.
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: TBD
Recall Date: May 6, 2022
Heartland Recreational Vehicles, Llc
Safety Issue:
Heartland Recreation Vehicles, LLC (Heartland) is recalling certain 2022 Sundance travel trailers. The Federal and Certification labels may indicate incorrect tire information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheel and Rims-Other Than Passenger Cars."
Potential Risk:
FREE Recall Solution:
Additional Details:
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.nhtsa.gov.
Mfg Campaign: RC000156
Recall Date: Dec 20, 2021
Consumer Complaints
1 ComplaintHeartland Recreational Vehicles, Llc
Defect Description:
UNKNOWN OR OTHER
Potential Consequences:
The awning material is coming loose from the frame at the sidewall. This is an active recall for other Heartland Trailers but appears that the scope of the issue should be expanded as I have been told this issue is not under recall for my specific unit. Your assistance with this matter is requested.
Corrective Action:
The awning material is coming loose from the frame at the sidewall. This is an active recall for other Heartland Trailers but appears that the scope of the issue should be expanded as I have been told this issue is not under recall for my specific unit. Your assistance with this matter is requested.
Additional Notes:
The awning material is coming loose from the frame at the sidewall. This is an active recall for other Heartland Trailers but appears that the scope of the issue should be expanded as I have been told this issue is not under recall for my specific unit. Your assistance with this matter is requested.
Mfg Campaign: 11523615
Recall Date: May 24, 2023
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