HEARTLAND SUNDANCE XLT TT 2018

Complete listing of complaints and recalls for this vehicle

1
Complaints
3
Recalls

Complaints & Recalls

1 Complaints 3 Recalls

Official Safety Recalls - Important!

3 Recalls

These are official manufacturer recalls ordered by NHTSA for safety defects. If you own this vehicle, contact your dealer immediately for free repairs.

Heartland Recreational Vehicles, Llc
NHTSA Campaign: 18V510000 SAFETY RECALL
12 Vehicles Affected
Recall Date: Jul 31, 2018
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2018 Heartland Sundance XLT TT recreational trailers. These vehicles may have been incorrectly equipped with Load Range C tires instead of Load Range D tires.

Potential Risk:
Overloading the tires may result in tire failure, increasing the risk of a crash.
FREE Recall Solution:
Heartland will notify owners, and dealers will replace the tires with ones of the correct load rating, free of charge. The recall began on August 21, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.39.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Mfg Campaign: 99.01.39
Notice Date: Aug 21, 2018
Recall Date: Jul 31, 2018
Heartland Recreational Vehicles, Llc
NHTSA Campaign: 17V750000 SAFETY RECALL
19.6K Vehicles Affected
Recall Date: Nov 22, 2017
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2010-2011 Elkridge, North Country, North Trail FW, 2011 Big Country, Bighorn, Caliber, Country Ridge, Cyclone, Edge, Focus, Graystone, Landmark, MPG, North Trail TT, Road Warrior, Sundance, Sundance TT, Sundance XLT FW, Sundance XLT TT, Trail Runner, 2018 Fuel TT, 2016-2018 Sundance XLT TT, and Torque TT recreational vehicles, equipped with certain Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Potential Risk:
In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
FREE Recall Solution:
Heartland will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Heartland customer service at 1-877-262-8032, or Kidde customer service toll free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Notice Date: Jan 15, 2018
Recall Date: Nov 22, 2017
Heartland Recreational Vehicles, Llc
NHTSA Campaign: 17V564000 SAFETY RECALL
134 Vehicles Affected
Recall Date: Sep 13, 2017
Safety Issue:

Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2018 Sundance XLT TT recreational trailers, models ID221RB, ID241BH, ID273RL, ID281DB, ID283RB and ID291QB. The axles on these vehicles were installed backwards, possibly reducing the braking ability or causing the brakes to temporarily lock up.

Potential Risk:
Improper brake function can increase the risk of a crash.
FREE Recall Solution:
Heartland has notified owners, and dealers will correct the axle installation, free of charge. The recall began on September 20, 2017. Owners may contact Heartland customer service at 1-574-206-7920 or by email at warranty@heartlandrvs.com. Heartland's number for this recall is 99.01.35.
Additional Details:

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.

Action Required: Contact your local HEARTLAND dealer to schedule your FREE recall repair.
Manufacturer: HEARTLAND
Mfg Campaign: 99.01.35
Notice Date: Sep 20, 2017
Recall Date: Sep 13, 2017

Consumer Complaints

1 Complaint
Heartland Recreational Vehicles, Llc
Campaign: 11110360 Other
Jul 9, 2018
Defect Description:

WHEELS

Potential Consequences:

TRAVEL TRAILER HAS A SPECIFICATION STICKER THAT SPECIFIES LOAD RANGE D TIRES AND AN INSUFFICIENT, LOWER LOAD RANGE C TIRE WAS INSTALLED ON THE VEHICLE FROM THE FACTORY. TIRE LABEL ON VEHICLE ALSO STATES TO INFLATE TIRES TO 65PSI AND A LOAD RANGE C TIRE CAN BE INFLATED TO 50PSI MAXIMUM. NO ACCIDENT OR DAMAGE HAS BEEN NOTED AT THIS TIME, HOWEVER TIRES NEED TO BE REPLACED WITH TIRES THAT WILL HOLD THE SPECIFIED GVWR OF THE TRAVEL TRAILER. 2 PHOTOS INCLUDED SHOW THE VEHICLE TIRE LABEL WITH VIN AND TIRE LOAD SPECIFICATIONS, SECOND PHOTO IS OF THE TIRE INSTALLED BY THE MANUFACTURER. TRAVEL TRAILER PURCHASED NEW ON 7/5/2018 FROM FUN TOWN RV IN CLEBURNE TEXAS

Corrective Action:

TRAVEL TRAILER HAS A SPECIFICATION STICKER THAT SPECIFIES LOAD RANGE D TIRES AND AN INSUFFICIENT, LOWER LOAD RANGE C TIRE WAS INSTALLED ON THE VEHICLE FROM THE FACTORY. TIRE LABEL ON VEHICLE ALSO STATES TO INFLATE TIRES TO 65PSI AND A LOAD RANGE C TIRE CAN BE INFLATED TO 50PSI MAXIMUM. NO ACCIDENT OR DAMAGE HAS BEEN NOTED AT THIS TIME, HOWEVER TIRES NEED TO BE REPLACED WITH TIRES THAT WILL HOLD THE SPECIFIED GVWR OF THE TRAVEL TRAILER. 2 PHOTOS INCLUDED SHOW THE VEHICLE TIRE LABEL WITH VIN AND TIRE LOAD SPECIFICATIONS, SECOND PHOTO IS OF THE TIRE INSTALLED BY THE MANUFACTURER. TRAVEL TRAILER PURCHASED NEW ON 7/5/2018 FROM FUN TOWN RV IN CLEBURNE TEXAS

Additional Notes:

TRAVEL TRAILER HAS A SPECIFICATION STICKER THAT SPECIFIES LOAD RANGE D TIRES AND AN INSUFFICIENT, LOWER LOAD RANGE C TIRE WAS INSTALLED ON THE VEHICLE FROM THE FACTORY. TIRE LABEL ON VEHICLE ALSO STATES TO INFLATE TIRES TO 65PSI AND A LOAD RANGE C TIRE CAN BE INFLATED TO 50PSI MAXIMUM. NO ACCIDENT OR DAMAGE HAS BEEN NOTED AT THIS TIME, HOWEVER TIRES NEED TO BE REPLACED WITH TIRES THAT WILL HOLD THE SPECIFIED GVWR OF THE TRAVEL TRAILER. 2 PHOTOS INCLUDED SHOW THE VEHICLE TIRE LABEL WITH VIN AND TIRE LOAD SPECIFICATIONS, SECOND PHOTO IS OF THE TIRE INSTALLED BY THE MANUFACTURER. TRAVEL TRAILER PURCHASED NEW ON 7/5/2018 FROM FUN TOWN RV IN CLEBURNE TEXAS

Manufacturer: HEARTLAND
Mfg Campaign: 11110360
Notice Date: Jul 9, 2018
Recall Date: Jul 9, 2018
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